Camargue is more than a policy. Camargue is more than a product. Camargue is a concept

Camargue 2001-2015

Camargue is more than a policy. Camargue is more than a product. Camargue is a concept

The Camargue concept is driven by an inherent desire to keep challenging what is possible in the world of specialised liability Management

Bringing products, risk management solutions and risk

management services to an ever increasing range of clients - with ever increasing impact on business, society and beyond.

Fiduciary: Caroline Yeo  D&O  Trustees  EPL  K&R General Liabilities: John Stebbing  Primary  Umbrella  Motor 3rd _Party CCCC and FIPI Catherine Berry  Cyber  Commercial  Med Mal  Clinical Trials  PI

Liability Academy and Risk Management Services:

Mari Williams

Introduction to the Liability Academy for Brokers

Camargue acknowledge people as the proponents of knowledge – continuously pursuing greater knowledge and sharing it.

In addition to the weekly training and national road shows and have launched Directors and Officers (5CPD) and Commercial crime (3CPD) online training – earning additional CPD points even if you have

attended a workshop on these products previously.

CPD Accreditation : Liability Academy for Brokers All our Training have been CPD accredited as follows:

• Directors and Officers Liability 1 CPD hour (*Elab 5CPD) • Employment Practices Liability 1 CPD hour

• Broadform General Liability 1.5 CPD hour

• Commercial Crime Insurance Seminar 1 CPD hour (*Elab 3 CPD) • Claims training : All products 1.5 CPD hour

• PI Liability combined with Medical Malpractice 2 CPD hour

• Cyber Liability 1.5 CPD hour

HOW TO STRUCTURE A LIABILTY

PORTFOLIO

Liability Insurance in Context

Commercial Insurance

Own Damage 3rd Party Liability

Damage Injury

Pure Financial

death

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Liability Insurance in Context

Injury – this includes sickness or Includes

Damage – this damage to tangible loss property includes theft

Pure financial loss – a loss where there has been no Injury or Damage

Understanding Liability Insurance:

General Liability policy:

• Covers Injury and Damage (mostly) • The Insured is the Company

Understanding Liability Insurance:

Professional Indemnity policy:

• Cover pure economic loss (mostly) • The Insured is the Company

Understanding Liability Insurance:

Directors’ & Officers’ liability policy

• _{Covers pure economic loss}

• The Insured are the company’s directors, managers and supervisors

Understanding Liability Insurance

Employment Practices policy

• Cover pure economic loss

• The Insured is the Company

JP VIKING recording, 007 sound Lasers and hazers

CATHERINE BERRY

Masters degree in Commerce-Specialising in Risk and Insurance. Thesis: Management and Insurance of

WHAT IS CYBER RISK?

Exposures emanating from computer

networks and the internet

• _Operational

• _Financial

• _{Intellectual property}

• _{Legal and regulatory}

• Reputational

• Costs arising from a data breach

• Impact of data breach on brand value

• Directors and Officers liability

• _{How does it happen..}

• Supply chain: • Manufacturers • Wholesalers/Retailers • Middlemen • Consumers

DATA BREACHES

• _HFT

• _Target

• Home Depot

Protection of Personal Information

• Electronic Communications and Transactions Act of 2002

• Protection of Personal Information Act

• Enacted in 26 November 2013

• International data laws

• Information Regulator

• Three elements of potential liability

POPI

• _{2014 McAfee Report on the Global Cost of Cybercrime}

• _{Est annual costs to global economy exceeds USD400}

billion

• South Africa estimated 0.14% of GDP = R5.8 billion

annually

ECONOMIC COST

OF CYBERCRIME

• _{October 2013 report:}

• _{FBI: 6th most active country}

• _{Informal consensus: 3rd behind China and Russia}

• _{Losing R1 billion annually}

• _{Estimated 2-3 cybercrime proceeds shall outweigh those}

from all other forms of crime combined

• Payments Association of South Africa:

- 2012

- Insufficient security standards

• _{South African Police Services :}

- 2012 - Anonymous

- Marikana disaster :16,000 whistle blowers identities revealed

• Dexter malware

• City of Joburg online billing

THE FACE OF

Professional Services / Errors and Omissions

COMPREHENSIVE COVER

MODULAR SOLUTION

Multimedia Liability

COMPREHENSIVE COVER

MODULAR SOLUTION

Network Security and Privacy Liability

COMPREHENSIVE COVER

MODULAR SOLUTION

Data Rectification and Business Interruption

COMPREHENSIVE COVER

MODULAR SOLUTION

Privacy Regulatory defence and Penalties

COMPREHENSIVE COVER

MODULAR SOLUTION

Crisis Management Costs, including Customer Notification,

Support and Credit Monitoring Expenses

COMPREHENSIVE COVER

MODULAR SOLUTION

Data Extortion

COMPREHENSIVE COVER

MODULAR SOLUTION

• Subsidised vulnerability assessment

• Private arbitration services

• Crisis communications guidelines

• _{Data breach guidelines}

RISK MANAGEMENT

SERVICES

To illustrate the calibre of Risk Managers we partner with : DANNY MYBURGH

Digital Forensic Expert CURRENTLY

Chairman of the association of certified Fraud Examiners Cyber forensic forum and MD of Cyanre

PREVIOUSLY

 Superintendent/Colonel at SA Police

 Deloitte forensic and dispute services

 Chairman of the Interpol African working party as well as Interpol Steering committee on Cyber Crime in Africa

CAMARGUE LAUNCHES PROTECTION OF PERSONAL INFORMATION MADE EASY! A FREE eBook to Navigate the Provisions of POPI

June 2015

Camargue has launched a new electronic guide to POPI – Protection of Personal Information Made Easy.

The eBook is available free to brokers and their clients, and can be downloaded from www.camargueum.co.za

Camargue Commercial Crime

• Most common suspects

• Where do all the money go

• Sentencing

• Recovery

• Stock Theft (Manual Invoicing) (Cycle Counting and Collusion)

• EFT Transfers

• Cash Theft

• Debtors (Rolling)

• Payroll (SARS) (Ghost Employees)

• Cheque Fraud

• Cyber Crime (Syndicates)

• Corruption

• Change of Banking Details

• Retail (Credit Cards) (Returns) (Cash) Most Common Losses:

Summary of Key Cover

Insured Event Employees Others

Employee Dishonesty Covered Not covered,

require collusion

Computer Fraud Covered Covered

Fraudulent Transfer

Instructions Covered Covered Extortion Covered Covered

GENERAL LIABILITY INSURANCE

THE COVER PROVIDED:

General Liability Policy

Public Products Products Negligent Liability Liability Inefficacy Advice

Professional Products Products Indemnity Recall Guarantee

P.I. VS NEGLIGENT ADVICE:

Negligent Advice Professional Indemnity

Both cover bad advice given to a customer

Advice must be given for free Advice can be charged for Only advice about Insured Any professional advice own products or services

Injury and Damage claims Pure economic losses only

1. ACCOUNT VERIFICATION SERVICES FOR LARGE PAYMENTS

2. FREE LEGAL ADVICE - TELEPHONICALLY

3. CRISIS COMMUNICATION ASSISTANCE

4. EDUCATION: HR AND IR MATTERS

5. EMERGENCY SERVICES/EVACUATION

6. FRAUD HOTLINE –CRIME REPORTING

7. MEMBERSHIP OF PROFESSIONAL ASSOCIATIONS LIKE IODSA

8. ON SITE RISK SURVEY SERVICES/COMPLIANCE

9. PRIVATE ARBITRATION SERVICES

10. CONTRACT VETTING SERVICES

11. VULNERABILITY TESTING

Thank you for spending time with us today!