SOLVENTEK Technology Enabled Business Solutions Tailored To Your Needs

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Technology Enabled Business Solutions

Tailored To Your Needs

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Who We Are...

Solventek represents Solvent Technologies & Support Solutions, a provider of IT Outsourcing and BPO solu-tions to Businesses world-wide, from our offices and ODCs in USA & India.

Established in 2007, as a BPM and Testing outsourc-ing Service provider, we have experienced a steady growth and increased our Service & Product footprint to include diverse IT Platforms, BPO, Call Center Sup-port, Transcriptions, Back-office Productivity Product Offerings, Business and Management Consulting.

Solventek provides both onshore and offshore consulting and outsourcing services ei-ther directly or through our Strategic Business Partners. All our deliverables come with Service Level and Price Guarantees, and are underwritten by an ISO 9001 certified process framework.

Most of Solventek’s customers are repeat customers, and represent a diverse set of domains and industries, including (a) Finance (b) Banking (c ) Manufacturing (d) Re-tail (e) Insurance (f) Entertainment (g) Health Care (h) Legal (i) Pharmaceutics

Our Vision

At Solventek, we believe in the power of Technology, and are always exploring ways to harness it to not only solve our cus-tomer’s immediate needs, but also set them on a strategic path for growth and productivity.

Our Vision and Growth Strategy coalesce around our passion to provide tangible Business Value to our customers though the innovative use of Information and Technology at afford-able price points.

“Solventek aspires to delight our customers with the innovative use of low

cost Technology solutions for their diverse Business needs and provide

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tan-Why Solventek ?

As a customer scouting for reliable IT and BPO Vendors, you have a plethora of compa-nies to choose from. But why should you choose Solventek over others? What makes Solventek the ideal choice for your business? What is the differentiator for Solventek? At Solventek, we know each Business has its own set of unique needs. While most ven-dors profess to give you the best solutions at the lowest price points, at Solventek, we provide Service Level, Quality, and Price Guarantees built into our contracts with our customers, that few other companies in the industry offer. We are able to do so for the following reasons:

 We are easy to do business with: We take the pain points out of the outsourcing process through the use of customer centric best practices honed over years of ex-perience

 We are both local & Global: We provide experienced and industry certified resources with domain expertise, both onshore and offshore

 We are resourceful: We have a “Can Do” attitude and apply innovative methods to deliver the goods at the Service level and price point promised

 We are reliable partners: ISO 9001 & TQM baked into our Service Delivery model means that there are no surprises or risks during execution

 We are flexible to our customer needs: Our delivery model caters to our client proc-ess, availability, logistics, training and security needs

 We are hungry for your business: As a growing company we strive to ensure that our service quality and low prices make you our repeat customer. Try us once and you are will not see the need for any alternatives. Guaranteed!

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SOLVENTEK’S VALUE PROPOSITION

Our Offerings

The following is a list of our product and Service Offerings in 2011. Our product offerings are scheduled to be available on SAAS platform beginning 2012 Q1.

ServicesServicesServices

 IT Outsourcing & Consulting  BPO Services

 Business Consulting  Management Consulting

ProductsProductsProducts

 Solventek EMP-PRO  Solventek EXP-PRO  Solventek TIME-PRO  Solventek PROJECT-PRO

Why Solventek ?

BUSINESS VALUE TO CUSTOMER Comprehensive Service Offerings  IT Outsourcing  BPO Solutions  Consulting Services

Process & Quality Standards

 ISO 9001 certified models  Total Quality Management

(TQM) Global Delivery  Onshore/Offshore Flexibility  Travel Flexibility  Seamless Handoffs Practice Maturity  Best Practices  Risk Management  Experienced Resources

Low Cost of Delivery

 Low Price Points  SAAS Advantage  Low Operational Overheads Stability  Established 2007  Growing Clientele  Service Level Guarantees CONS ISTE NT HIGH QUA LITY CO ST SA VIN GS RIS K M IT_IG AT_IO N FLEX IBLE DELI VERY

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Solventek provides outsourced IT development, hosting and consulting support from both its Offshore Development/Data Center located in Hyderabad, India, and also on-shore support at the client sites, in the following areas:

 Application Development & Support across diverse Technology Platforms  Web Technologies - XML, XHTML, JSP, ASP.NET, PHP, SEO, SOA

 BPM – Pega, Tibco iProcess (Insurance, Banking, CRM Frameworks)

 EAI – Tibco Business Works, Tibco Business Events

 ETL – Informatica, Ab Initio

 Platforms: JAVA, .NET, VB, Oracle, SQL Server, Websphere, Tomcat, IIS

 ERP – Oracle Apps, SAP, Custom ERP

 Automated Testing (QTP, Load Runner, HPQC)

 Reports – Crystal, Jetforms, Oracle, Business Objects

 Operating Systems – Linux, Unix, Windows, Mainframes

 Technology Consulting and Sourcing

 Quality Control: Testing and Validation (Manual and Automated)  Project & Delivery Management

 Mobile Application Development: Android, iOS, Windows Mobile

 Web Page, Portal & Portlet Development

 Hosted Web-based Sales Solutions: Catalog, Shopping Cart & Payment Process-ing

Some of the key highlights related to Solventek’s IT Services are:

 Secure Development/Data Center for outsourced delivery

 ISO 9001 and TQM standards ensuring high quality of service delivery

 Low price points for service delivery  Service Level Guarantees

 Flexibility on project size and contract types (T&M / Fixed Bid / Hybrid )

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BPO lets you focus on your core business while reaping the dual benefits of low costs and transferred non-core business operations. Solventek’s BPO practice provides you with efficient, low cost and high quality services built around ISO 9001 and TQM stan-dards. Solventek provides the following BPO services

 Call Center Support Services: Customer Service, Sales Support and Order

Manage-ment, Product and Technical Support

 Transcription Services: Legal, Medical & General

 Data Digitization and Indexing: PDF-XML Conversion, PDF-RTF, Conversion, Images, Printed Text

 Documentation Services: Data Entry, Technical Writing

Benefits of utilizing Solventek BPO are manifold and include the following:

 High quality services provided by reliable and experienced BPO personnel

Soventek Business Consultancy services provide consulting and operational support for Businesses in the following areas:

 Project Management & Delivery

 Business and Technology Outsourcing  Strategic Global Sourcing

 Export and Retail Solutions for Clean Technology Products and Services*

*At this time, Solventek’s consulting services are focused only on the Indian Market. Solventek Consultancy Services provide you both the ways and means to target and penetrate the Indian market with emphasis on Energy/Infrastructure Projects sanc-tioned by the Federal, State and Municipal Governments, Rural Development, Con-sumer Goods and Services, and NGO projects.

BPO Services

Business &

Management

Consulting

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Solventek’s Product Offerings

Solventek Productivity Suite is primarily geared for small businesses and start ups and and are designed for easy customization and rapid implementation. The functionality provided by these products encompasses 4 key areas:

Solventek EMP-PRO : provides an end to end solution for managing all facets of your company’s employees and contractors from On-boarding, to Development, Performance Management, Compensation and Benefits

Solventek TIME-PRO: provides functionality for Leave Management, and Time Tracking for employees and activities

Solventek EXP-PRO: simplifies and expedites your company’s inventory and expense management processing

Solventek PROJECT-PRO: provides small businesses and startups with key project man-agement functionality to effectively initiate, execute and measure the success of their projects

Solventek OFFICE-PRO Suite: Solventek Productivity Product Bundle that combines Emp -Pro, Time-Pro, Exp-Pro and Project-Pro tools seamlessly and provides the following business benefits:

 Streamline your office administration  Boost office productivity

 Reduce administrative costs  Simplify expense management  Track your project ROI

 Products can implemented individually or as a bundle  Implemented as web based platform

 Will be provided as a service (SAAS) starting 2012 Q1

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Small Business/Start–up Solutions

Solventek offers a combination of products and services geared primarily for Start ups and Small businesses that will immediately address your non-core business functions like IT, Web and Mobile based Sales and Marketing, Office Administration and other BPO functions like Call Center Support

Solventek’s high-quality products and services come at price points that will surprise you, and leave your CFOs smiling. Solventek can tie-up as your strategic outsourcing partner, provide you dedicated human and technology resource team that will contrib-ute to and share in your success, and grow with you as you evolve into a larger enter-prise. Bundled Solutions for Small Businesses/ Start-ups BPO

 Call center Operations

 Transcriptions

 Data management Services

 Documentation Services

Marketing & Selling Solutions

 Web site design & hosting

 Retail opportunities in emerging markets

 Call centers

 Web based Sales & Order Management

Solventek OFFICE-PRO Suite

 Solventek EMP-PRO  Solventek EXP-PRO  Solventek TIME-PRO  Solventek PROJECT-PRO Mobile Solutions  Android  iOS  Windows Mobile IT Support Services  Application Development

 Technology Consulting and Sourcing

 Quality Control

 Project & Delivery Management

 Mobile Application Development

 Web Page & Portal Development

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Mid-Size/Large Business Solutions

Solventek as a solid track record of servicing large enterprises since 2007. Our service offerings to mid-size and large enterprises have mainly been around IT Support both onshore and from offshore, Global sourcing, Project management and Consulting sup-port across various domains and Technology platforms.

Please browse our website (www.solventek.com) to learn more about our Service offer-ings and Business Solutions for large enterprises to gain a better understanding of what we offer and how you could leverage our expertise and experience for your bene-fit. Bundled Solutions for Mid-Size/ Large Businesses Business Process Management (BPM)

 Streamline & automate business processes

 Organize internal/external process & integrate existing IT systems

 Deliver BPM solutions using Pega & Tibco BPM tools.

Quality Control and Validation

 Manual & Automated Testing

 Verification & Validation (VAV) services

 Certified testers

IT Support Services

 Application Development

 Technology Consulting and Sourcing

 Quality Control

 Project & Delivery Management

 Mobile Application Development

 Web Page & Portal Development

Business Process Outsourcing (BPO)

 Call Center Operations

 Transcriptions

 Data Management services

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Solventek’s Offshore Project Delivery

By utilizing Solventek’s offshore capabilities an organization can realize the benefits of our application outsourcing expertise, such as

 Low-cost Delivery options, mature and experienced development teams  Experience with complex projects involving multiple locations, languages and

business processes

 Seasoned Program/Project Management Talent

Solventek’s approach to the offshore operating model is based on providing capabilities in three areas: People, Process and Technology

People

Process

Technology

 Project Managers

 Offshore Coordina-tors

 Lead System

Archi-tects

 System Architects

 Technical Design Review

 Application Development Cycle  Requirements Validation  Quality Control  Network Infrastructure  Hardware Infrastructure  Software Tools  Communications

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Our Team

All Solventek’s employees and associates demonstrate the following traits and behaviors:

 Share Solventek’s vision and passion for Customer Satisfaction

 Display professional demeanor and a “Can Do” atti-tude

 Demonstrate Thought Leadership and Innovation  Leverage deep business and technical skills  Have extensive Industry experience and Domain

knowledge

 Are Industry certified in pertinent technologies/ platforms (Solventek has a 100% certification rate)

“At Solventek we take pride in the caliber and skills of our highly

mo-tivated employees and consider them the key to the continued growth of our

company and the realization of our vision”

Our employees and associates share a common passion to be the best at whatever they do. Our team has a diversified technological skills, functional backgrounds and do-main knowledge in order to best serve our customers varied service requirements. Our rigorous recruitment and compensation processes ensure that we hire the best brains in the industry and retain the talent.

 Hold advanced educational degrees in Business, Engineering and Technology  Excellent communication and soft skills

 Global travel flexibility at a short notice for required time durations  Provide excellent Project Leadership and Management Support

 Flexibility to align with diverse development and implementation methodologies re-quired by our customers

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Solventek’s Offshore Development Center

Solventek’s Offshore Development and Data Center is located in Hyderabad, India. The ODC or Embassy model provides our customers with specific data security and compliance require-ments, a secure and dedicated work area, where all assigned resources (Human and Technol-ogy), and job execution, comply with the security and process standards laid out by the Cus-tomer. In other words, our customers will have a true extension of their office in India.

While ODC is not necessary for every customer, Solventek provides a dedicated and secure work area and resources to each of our clients to ensure an added level of security and confi-dence for our customers.

Some of the key features of our ODC in Hyderabad are 3 – Tier Physical Security

Security to human and technology assets of Solventek and its customers and fea-tures security personnel, CC TV Sur-veilance, etc.

Data Security

 Restricted use of Cell Phone, storage media, Internet, communication tools (like IM/personal Email) and personal laptops

 Security personnel ensure that no In-tellectual property either in written or digital form leave the ODC premises

 No sharing of repositories, databases, or other resources on workstations across various customers

 Regular data backups Infrastructure

 Hardware and software built and configured to customer specs

 Internet access through leased lines with built in redundancy ensures high availability and reliability

 Built in Power back up ensures business continuity in case of emergency Personnel Policies

 Extensive background checks and 5 part Interview process  Compliance with Customer policies on hiring and retention

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We are always looking for business partnerships with firms around the world that com-plement our product and service offerings, and contribute to the business value deliv-ered to the customer, in partnership with Solventek. Here’s a list of some of our strate-gic consulting partners:

Here are some of the customers who have been serviced by Solventek either directly or through our consulting Partners

Wipro Consulting Services

Nexus Management Group Ltd Bourntec Solutions

Magic Mushroom Cinema Pvt. Ltd.

Solventek welcomes your Business!

Consulting / Strategic Partners

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INDIA Office

Plot 25 Castle Hills, Road # 2 Masab Tank, Hyderabad,

A.P.,500028 INDIA

Tel: 1 888-656-4166 Ext 2000 Fax: 1 847-752-4908

[email protected]

“Flexible and innovative Products and Services to increase productivity and impact your bottom line – An unbeatable combination of innovation, low cost and quality”

www.solventek.com

US Office 5600 N River Road Suite 800 Rosemont, IL 60018 USA Tel: 1 888-656-4166 Ext 1000 Fax: 1 847-752-4908 [email protected]

Want to be Solventek partner? Please send your enquiries to

[email protected]