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Enhancing Current Feedback Processes through Social Media Monitoring

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Figure

Figure 1 - Map of Region International   (Source: Volvo CE website)
Figure 2 - Four Different Parts of Case Study   (Source: Yin, 2009)
Figure 3 - Paradigm Shift in Marketing Orientation  (Source: Sheth and Parvatiyar, 1995)
Table 3 - Most Common Reasons for Unsatisfactory Implementation of CRM  (Source: Sudhir, 2004)
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