Tips and Tricks for your
BlackBerry
Unleash the power of your BlackBerry!
• The following series of
slides contain the latest tips
and tricks to get the most
from your BlackBerry
wireless handheld.
• Navigate from the home
screen, manage your inbox,
move between applications
and more…
The Home Screen
Overview
• Acts as the main menu entry point to all BlackBerry
®Applications
– Click trackwheel or press Enter to open an application
– Certain partners offer customized Home screen colors and interfaces
• Includes banner bar with status indicators
– Time/Date, Battery Life, Signal Strength (RSSI), Unread message
count, voicemail indicator, roaming indicator, etc…
• Moving Icons
– ALT + trackwheel click will bring up a menu to let you pickup and move an icon
• Hiding and Showing Icons
– ALT + trackwheel click will bring up a menu to “Hide” or “Show All”
icons
The Home Screen
• Holding ALT and pressing ESCAPE will bring up the Application Switcher
from any location in the User Interface
– Users can then scroll through all active applications and switch to one by releasing the ALT key
– Home screen, Messages, Address Book and Browser are always active
Example:Switch to Home screen while creating an appointment in Calendar to check current Date/Time
The Home Screen
Application Switching
• Dialing from the Home screen
– Simply begin typing a phone number from the Home screen or in the Phone Application • Note: Phone–Options–Dial from Home screen must be set to “Yes” to Dial from the
Home screen. If this option is set to “No” then traditional BlackBerry Home screen hot keys function.
Phone
Phone
Dialing Letters
=
=
– When dialing users can use the ALT + letter keys to dial letters
– BlackBerry will automatically send the appropriate DTMF tones
(2 = ABC, 3 = DEF, 4 = GHI, 5 = JKL, 6 = MNO, 7 = PQRS, etc…)
– This same mechanism also applies when connected to a phone call
• For example - some corporate PBX’s ask you to enter a Last Name
– User can assign all 26 letters A – Z (Full QWERTY) to quickly dial numbers from the Home screen or Phone application
• Note: “1” key is defaulted to speed dial Voicemail
– Speed Dial can be setup by either holding a key to assign or by selecting “View Speed Dial List” from the Phone application
– Once configured the user can simply hold the appropriate key for 1 second to call the assigned number or contact
Phone
• Focused support on hands-free operation with Bluetooth headsets and
car kits
• Users can pair with Bluetooth devices from Options-Bluetooth
• A quick Bluetooth On/Off icon then appears once at least 1
Bluetooth device is paired
Phone
– “Smart Dialing” is designed to ensure that numbers dialed from the Address
Book or Hyperlinks are connected successfully whether they are local numbers,
national numbers or international numbers
– Smart Dialing Options are available from the Phone Options screen
– The Basic Settings are as follows:
• Country Code – The user’s “home” country code
• Area Code – The user’s local area code – make sure this is completed
• National Number Length (i.e. 10 for Canada/US) – The length of a national
number within the user’s home country code which consists of the area
code + the phone number
Phone
• The Corporate Settings are as follows:
– Corporate Phone Number – The corporate PBX phone number
– Wait For – Delay desired before dialing extension after connecting to PBX – Extension Length – Number of extension digits
• Allows the user to specify the default corporate phone number.
• When the user dials a number prefixed with “x”, the corporate phone
number is dialed followed by the extension digits upon connection
– Note: If the corporate extension length is not configured then the Phone application will prompt the users to resolve any ambiguity
Phone
Messaging Hot Keys
• Manage your email and inbox conveniently using the Hot Keys below.
ENTER Open Currently Selected Message
F Forward a Message
C Compose a New Message
P Move to the Previous Day
N Move to the Next Day
B Move to the Bottom of the Message List
T Move to the Top of the Message List
L Reply All to a Message
R Reply to a Message BlackBerry 7250 Series / BlackBerry BlackBerry 7750 Series Action
Messaging
Searching the Message List
– Users can quickly “Search Subject” or “Search Sender/Recipient” to see all messages in a thread or all messages from/to a specific person
– There are also 6 pre-canned searches as follows:
• ALT + I = shows all Incoming Messages (email/PIN/SMS/etc…) • ALT + O = shows all Outgoing Messages (email/PIN/SMS/etc…) • ALT + P = shows all Phone Call Logs (incoming/outgoing/missed) • ALT + S = shows all SMS Messages
• ALT + V = shows all Voicemail Messages
– There is also a Global “Search” icon (BlackBerry Device Software v3.8 or higher) on the Home screen that allows the user to search by Name or Free-form Text across all email and PIM
Messaging
Searching the Message List (Advanced)
– Users can also perform more Advanced Searches by selecting Search from the menu
– Example Advanced Search – “True Inbox” • Select “Search” from Message List
• Make Search Criteria “Folder = Inbox”, “Type = Email” and “Show = Received Only”
• Select “Save” from Search screen
• Add in Title “True Inbox” and Shortcut Key “b”
• ALT + B in the Message List will now show all received emails in the users Inbox
Messaging
Managing your Mailbox
– “Delete Prior” allows users to manage their device Inbox and memory without deleting items from their Outlook®, Notes® or GroupWise® environment
• “Delete Prior” is available from the Message List menu when a Date Separator bar is highlighted
• When selecting “Delete Prior” after performing a Message List Search ONLY the Search Results are deleted (see example for Phone Logs below)
– BlackBerry offers bi-directional reconciliation of Deleted, Filed and Read/Unread Message Status
– Users can also remotely empty their Deleted Items Folder to help manage mailbox quotas from Messages-Options-Email Reconciliation-Purge Deleted Items
• Dial a phone number from the Address Book, Phone application,
message, etc…
• Click on hyperlinked phone number in email, SMS, web page, attachment,
etc… to either call or SMS immediately!
• Click on a hyperlinked email (SMTP) address in email, SMS, web page,
attachment, etc… to immediately email!
Application Integration
Voice and Data Integration
• Access other applications while on a phone call (i.e. email, address,
calendar, etc…) by simply selecting “Home Screen” from the menu
• Check your Calendar and create/edit appointments while on the phone • Send and receive SMS while on the phone
• Compose an email that will be sent as soon as you are off the phone • Etc…
