1.0 Purpose and Intent

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Method of Operation T1316

Telecommunications Equipment & Services

1.0 Purpose and Intent

The purpose of this contract is to enable the procurement of telephones, telephone systems and products, and telephone services by all State agencies and Cooperative Purchasing Partners.

The State has awarded vendor contracts as posted on the Division of Purchase & Property webpage for contract T1316 Telecommunications Equipment & Services found at:

http://www.state.nj.us/treasury/purchase/noa/contracts/t1316_11-x-21415.shtml and in Attachment 1 of this Method of Operation.

The posted vendors selected for Hybrid PBX Systems (Price Line 00001), Electronic Key Telephone Systems (Price Line 00002) and Audio Conferencing Systems (Price Line 00004):

• Must be the Original Equipment Manufacturer (OEM) of the products it is awarded to furnish in these categories.

• The OEM can add and remove dealers/distributors at any time during its contract, but the total per Price Line award shall not exceed ten (10) dealers or distributors at any time, one of which must be a small business.

The labor portion of contract T1316 is restricted to the purchase of the contract equipment awarded and/or labor to add on to existing systems/equipment which the vendor has under contract. Awards under this contract are not for labor or wiring only. Contract vendors may supply new cabling as part of a complete telephone system purchase and installation. Cooperative Purchasing Partners: While the State of New Jersey makes this contracting vehicle available to county, local and quasi-governmental agencies, each Cooperative

Purchasing Partner should make its own determination whether using this contracting vehicle is consistent with its procurement policies, rules and regulations.

2.0 Contract Term

The contract term for this contract is five (5) years with two one-year extension renewal options, effective February 1, 2012.

3.0 Method of Operation

Contract users shall obtain product and service quotes from vendors by utilizing the “Vendor Information” or “Authorized Dealer/Distributors” contacts posted on the Division of Purchase & Property, Purchase Bureau webpage for contract T1316 Telecommunications Equipment & Services found at:

(2)

Vendors will not place an order or place in service any type of equipment or facility, which would result in charges to the Using Agency without a written order from the Using Agency. Vendors are required to provide contract users with:

1. A written proposal with the following information

• Detailed description of the products and services being offered and the benefits they will provide to the using agency

• A detailed comparison showing the current cost and the savings to be gained with the proposed products

• A clear and concise quote including the following information

a. The unique identification code assigned to each item (Part Number) b. A list of each item quoted - description

c. The quantity of items quoted. d. The manufacturer’s list price e. The State’s percent discount f. The State’s discount list price

g. Other discounts as appropriate (Large PO Discount, Annual Equipment Sales Spend Discount, etc.)

h. Total Extended Price

2. Vendor Information- vendor’s name, contact person, contact phone number, contract number date of quote, quote number

3. If requested, a photocopy of the page from the vendor's original bid proposal detailing the item or service. If an item has been added to the contract after the original bid submission, the vendor shall provide contract users with a photocopy of the Letter of Authorization from the Purchase Bureau verifying approval of the addition/substitution with the vendor’s letter requesting the addition/substitution and any attachments specifying the item or items to be added.

Note: Vendor(s) shall comply with procedural instructions that may be issued from time to time by the Director of the Division of Purchase and Property.

Note: During the period of contract, no change is permitted in any of its conditions and

specifications, unless the vendor receives written approval from the Director of the Division of Purchase and Property.

4.0 State Agency Review and Approval Process

1. The Agency will follow its own internal review and approval process prior to submitting to the Office of Information Technology (OIT). The Agency will typically consult with OIT during the preliminary planning process.

2. Agency will then submit their Procurement Requisition to OIT for review and approval. 3. All Telecommunications procurements are reviewed and approved by the State

Contract Manager

4. There are multiple levels of approval within OIT and Treasury, Office of Management & Budget (OMB) with final approval coming from the Chief Technical Officer (CTO)/Chief Information Officer (CIO) office.

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Attachment 1

Product Category Price Line Awardee Awardee Awardee

Hybrid Private Branch Exchange (PBX) Systems

Price Line 00001 Avaya NEC Unify

(originally Siemens) Electronic Key Telephone

Systems (EKTS)

Price Line 00002 Avaya NEC Samsung

ISDN Products Price Line 00003 No Award – No Bids Received No Award – No Bids Received No Award – No Bids Received Audio Conferencing Systems

Price Line 00004 Alcatel Avaya NEC

Analog Terminal Equipment

Price Line 00005 Mitel

Product Category Price Line Awardee

Brand: Avaya Price Line 00006 Avaya (OEM Award)

Brand: Comdial Price Line 00007 No Award - No Bids Received Brand: Intertel Price Line 00008 Mitel

Brand: Iwatsu Price Line 00009 Av Business

Brand: Mitel Price Line 00010 Mitel

Brand: NEC Price Line 00011 NEC (OEM Award)

Brand: Nortel/Avaya Price Line 00012 “Intentionally Blank”

Brand: Polycom Soundstation Price Line 00013 No Award - No Bids Received

Brand: SEI Price Line 00014 Extel

Brand: Siemens (Rolm) Price Line 00015 Unify (originally Siemens) Brand: Tone Commander Price Line 00016 Extel

Brand: Toshiba Price Line 00017 Extel

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Brand: Vodavi Price Line 00019 Vertical

Service Category Price Line Awardee Awardee Awardee

Refurbishment of Telephone Sets

Price Line 00020 Optus (A) Extel (B) Extel (C)

Hosted Interactive Voice Response (IVR) System Service

Price Line 00021 AT&T Dirad Verizon

Hosted Outbound Notification Service

Price Line 00022 AT&T

Hosted Voicemail Service Price Line 00023 Avaya Verizon Hosted Teleconferencing

Service

Price Line 00024 AT&T Verizon

See PL00033 for Hosted ACD Service

UPS Price Line 00025 Av

Business

Avaya Extel

UPS Price Line 00025 Mitel NEC Vertical

Technical Support Price Line 00026 Alcatel Av Business

Avaya

Technical Support Price Line 00026 Extel Samsung

Technical Support Price Line 00026 Mitel NEC Unify (originally Siemens) Technical Support Price Line 00026 Vertical

Dedicated Service Technician

Price Line 00027 Alcatel Extel Samsung

Dedicated Service Technician

Price Line 00027 Mitel NEC Unify (originally Siemens) Dedicated Service Price Line 00027 Vertical

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Technician

Training Price Line 00028 Alcatel Av

Business

Avaya

Training Price Line 00028 Extel Samsung Mitel

Training Price Line 00028 NEC Unify

(originally Siemens)

Vertical

Project Engineering, Project Management and Site Service Management

Price Line 00029 Alcatel Av Business

Avaya

Price Line 00029 Extel Samsung Mitel

Price Line 00029 NEC Unify (originally Siemens) Project Engineering,

Project Management and Site Service Management

Price Line 00029 Vertical

Post-Warranty Maintenance – All Inclusive On-Site

Avaya

Price Line 00030 NEC Unify (originally Siemens)

Vertical

Post-Warranty Maintenance – Depot

Avaya

Price Line 00031 Extel Samsung NEC

Price Line 00031 Unify (originally Siemens)

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Price Line 00031 Vertical

Post-Warranty

Maintenance – Time & Material

Avaya

Post-Warranty

Price Line 00032 NEC Unify (originally Siemens)

Vertical

Hosted Automatic Call Distribution (ACD) Service

Price Line 00033 Verizon Avaya

Hourly Labor Rates Price Line 00034 Alcatel Av Business

Avaya

Hourly Labor Rates Price Line 00034 Extel Samsung Mitel Hourly Labor Rates Price Line 00034 NEC Unify

(originally Siemens)