By: Laxman Pokhrel, BBA-MIS
Introduction
Management Information System
Venue: Liberty College, Anamnagar, KTM Date: 18th June 2017
"You retain 5% of what I tell you, 50% of what I show you, and 90% of what I make you do yourself."
Subject Overview
Subject Name: Introduction to Management Information System
Subject Code: MIS 201 Credits: 3
University Exam: 3:00hrs Internal Evaluation: 50%
University Evaluation: 50%
Total units: 6 units
Course Objectives General
• This course provides with the basic understanding of management information systems process and its
various components.
• Managerial perspective, the course intends to provide basic knowledge on how the information has been
generated, processed, stored, and disseminated among the various departments and individuals within the organizational system.
• An IT background will help but is not required and this is not a 'Technical' course.
• Know different types of Information Systems needed to meet information needs facilitating
• Decision making at strategic, tactical and operational levels of management.
• Explain why Information Systems and Information Technology are critical resources that can have
strategic impact on organization.
• Explain how Information Systems help organizations enhance business processes and the application of Electronics Commerce streamline existing business processes.
Course Objectives Specific
• Describe how Information Systems and application of Electronics Commerce provide competitive edge to organizations.
• Know how Information Systems and Electronic
Commerce can help organizations successfully meet global challenges created by Globalization of business markets.
• Know the use of web for developing public and private intranet and private intranet applications.
• Know online retailing, marketing and advertising.
Course Objectives Specific
Delivery of the course
• In delivering the courses, the faculty member will serve as facilitator of learning, rather than a teacher/lecturer with all the knowledge necessary to work through the course.
Students are advised to go through the chapters in advance.
• The sessions will be interactive and facilitated by the instructor to discuss in depth the subject being dealt.
There will be lectures by the instructor and presentation by students, presentation of reviews and assignments and regular feedback will be provided to students on their progress.
• Dialogue and discussions in the classrooms will be effectively complimented with well designed assignments.
In order to enable students to base their learning upon real world occurrence, a comprehensive project assignment is incorporated in the internal assessment.
Evaluation Criteria
Assessment
The activities listed below will be used to test learning through the course:
Activities Frequency Weight %
Class participation (attendance + code of conduct) Continuous 10
Tests and Quizzes 5 10
Case Studies 3 10
Mid-Term Exam 1 15
Pre Board Exam 1 25
Individual Presentation 1 10
Term Paper Submission and Presentation 1 20
Total 100%
Evaluation Criteria
Regulation
• The evaluation of student’s performance on MIS course will be done by the instructor. Student’s performance
evaluation will be done with the help of following tools.
• Ongoing evaluation based on class participation,
performance in class quizzes, tests and home assignment.
• Ongoing evaluation of the individual and group project assignment.
Participants are expected to:
• Complete and submit the assignments before the due date.
• Be regular and punctual to class.
• Under any circumstances if a student misses a class, he/she is expected to update him/herself consulting with the
facilitator and classmates.
1.9 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• Why study information systems and information technology?
– Vital component of successful businesses – Helps businesses expand and compete
– Improves efficiency and effectiveness of business processes
– Facilitates managerial decision making and workgroup collaboration
Learning Objectives
1.10 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• Define an information system and describe its management, organization, and
technology components.
• Explain the role of information in business today.
• Understand the effects of information
systems on business and their relationship to globalization.
Learning Objectives
1.11 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
Just something You have seen
How do they provide you the right information ?
Expert Advice
To deliver the right information at the right time to the right location so that the person can make the right decision
1.12 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
1.13 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• Transforming
organizations and management
through
Information systems
Learning Objectives (cont.)
1.14 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• How information systems are transforming business
– Emerging mobile digital platform – Growing business use of “big data”
– Growth in cloud computing
• Globalization opportunities
– Internet has drastically reduced costs of operating on global scale
– Increases in foreign trade, outsourcing
– Presents both challenges and opportunities
The Role of Information Systems in Business Today
1.15 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• In the emerging, fully digital firm:
– Significant business relationships are digitally enabled and mediated.
– Core business processes are accomplished through digital networks.
– Key corporate assets are managed digitally.
• Digital firms offer greater flexibility in organization and management.
– Time shifting, space shifting
The Role of Information Systems in Business Today
1.16 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• Growing interdependence between ability to use information technology and ability to implement corporate strategies and achieve corporate goals
• Business firms invest heavily in information systems to achieve six strategic business objectives:
1. Operational excellence
2. New products, services, and business models 3. Customer and supplier intimacy
4. Improved decision making 5. Competitive advantage 6. Survival
The Role of Information Systems in Business Today
1.17 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• Operational excellence:
– Improvement of efficiency to attain higher profitability
– Information systems, technology an important tool in achieving greater efficiency and
productivity
– Current Banking System, Bill Payment
The Role of Information Systems in Business Today
1.18 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• New products, services, and business models:
– Business model: describes how company
produces, delivers, and sells product or service to create wealth
– Information systems and technology a major enabling tool for new products, services,
business models
• Examples: Apple’s iPad, Google’s Android OS, Metrotarkari, Mobile Wallet etc.
The Role of Information Systems in Business Today
1.19 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• Customer and supplier intimacy:
– Serving customers well leads to customers returning, which raises revenues and profits.
– Intimacy with suppliers allows them to provide vital inputs, which lowers costs.
• Mc Donald’s Supply Chain Model
• Amazon’s CRM
• Hospitality Systems
The Role of Information Systems in Business Today
19
1.20 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• Improved decision making
– Without accurate information:
• Managers must use forecasts, best guesses, luck
• Results in:
– Overproduction, underproduction – Misallocation of resources
– Poor response times
• Poor outcomes raise costs, lose customers
– Web-based digital dashboard to provide managers with real-time data on customer complaints, network
performance, line outages, and so on
• Library system, Production system
The Role of Information Systems in Business Today
1.21 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• Competitive advantage
– Delivering better performance
– Charging less for superior products
– Responding to customers and suppliers in real time
• Apple, Walmart, Bhatbhateni, Dell
The Role of Information Systems in Business Today
1.22 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction
• Survival
– Information technologies as necessity of business
– Industry-level changes
• Financial Institutions introduction of ATMs
– Governmental regulations requiring record- keeping
• Web enabled services
The Role of Information Systems in Business Today
1.23 Copyright © 2016 Laxman Pokhrel
Management Information Systems
General Introduction