Symantec Ghost Solution Suite 3.0 User Guide

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Legal Notice

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Symantec Technical Support maintains support centers globally. Technical Support’s primary role is to respond to specific queries about product features and functionality. The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates.

Symantec’s support offerings include the following:

■ A range of support options that give you the flexibility to select the right amount of service for any size organization

■ Telephone and/or Web-based support that provides rapid response and up-to-the-minute information

■ Upgrade assurance that delivers software upgrades

■ Global support purchased on a regional business hours or 24 hours a day, 7 days a week basis

■ Premium service offerings that include Account Management Services

For information about Symantec’s support offerings, you can visit our website at the following URL:

www.symantec.com/business/support/

All support services will be delivered in accordance with your support agreement and the then-current enterprise technical support policy.

Contacting Technical Support

Customers with a current support agreement may access Technical Support information at the following URL:

Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem.

When you contact Technical Support, please have the following information available:

■ Product release level

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■ Version and patch level

■ Network topology

■ Router, gateway, and IP address information

■ Problem description:

■ Error messages and log files

■ Troubleshooting that was performed before contacting Symantec ■ Recent software configuration changes and network changes

Licensing and registration

If your Symantec product requires registration or a license key, access our technical support Web page at the following URL:

Customer service

Customer service information is available at the following URL:

Customer Service is available to assist with non-technical questions, such as the following types of issues:

■ Questions regarding product licensing or serialization

■ Product registration updates, such as address or name changes

■ General product information (features, language availability, local dealers)

■ Latest information about product updates and upgrades

■ Information about upgrade assurance and support contracts ■ Information about the Symantec Buying Programs

■ Advice about Symantec's technical support options

■ Nontechnical presales questions

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contact the support agreement administration team for your region as follows:

[email protected] Asia-Pacific and Japan

[email protected] Europe, Middle-East, and Africa

[email protected] North America and Latin America

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Technical Support

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Chapter 1 Introduction to Symantec Ghost Solution Suite

... 12

Introduction to Symantec Ghost Solution Suite ... 12

Features of Ghost Solution Suite ... 15

Managing from the Ghost Solution Suite console ... 15

Managing computers ... 16

Building and scheduling deployment jobs ... 17

Imaging ... 19

Migrating computers ... 20

Deploying and managing servers ... 20

Get started ... 21

Chapter 2 Installing Ghost Solution Suite Server

... 22

Installing Ghost Solution Suite Server ... 22

Platform Support ... 23

Installing the Ghost Standard tools from the installer ... 25

Browsing to the Ghost Recovery kit ... 27

Ghost Solution Suite Server components ... 27

Ghost Solution Suite Console ... 28

Ghost Solution Suite Server ... 28

Ghost Solution Suite Share ... 31

PXE server ... 32

System requirements for installing Ghost Solution Suite ... 33

Simple install for Ghost Solution Suite Server ... 35

Custom install for Ghost Solution Suite Server ... 38

Thin client install ... 42

Component install ... 45

Installing Ghost Solution Suite Agents ... 47

Client connectivity and network adapters ... 47

Installing the Ghost Solution Suite agent ... 48

Remote agent installer ... 49

Installing Ghost Solution Suite agent for Windows ... 52

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Installing Ghost Solution Suite agent on Linux ... 54

Installing the automation agent ... 56

Installation help ... 56

Chapter 3 Managing from the Ghost Solution Suite

Console

... 65

Managing from the Ghost Solution Suite Console ... 65

Ghost Solution Suite Console basics ... 66

Thin client view of the Ghost Solution Suite Console ... 67

Computer filters and job conditions ... 78

General options ... 79

Global options ... 80

Task password options ... 82

Domain accounts options ... 82

RapiDeploy options ... 83

Agent settings options ... 83

Custom data sources options ... 84

Virtual centers options ... 85

Security in Ghost Solution Suite ... 85

Groups ... 88

Rights ... 89

Restricting the number of computers ... 91

Setting permissions ... 91

Connecting to another Ghost Solution Suite server ... 92

Rejected computers in Ghost Solution Suite ... 93

Refresh Ghost Solution Suite ... 94

Chapter 4 Managing Computers

... 95

Managing computers ... 95

Viewing computer details ... 97

Adding new computers ... 99

Creating a new computer account ... 101

Importing new computers from a text file ... 102

Computer configuration properties ... 103

General configuration settings ... 104

Microsoft networking configuration settings ... 105

TCP/IP configuration settings ... 108

NetWare client configuration settings ... 113

Operating system licensing configuration settings ... 113

User account configuration settings ... 114

Ghost Solution Suite Agents ... 115

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Computer properties ... 125 General ... 125 Hardware ... 125 Drives ... 126 TCP/IP ... 126 Applications ... 126 Services ... 126 Devices ... 126 Location ... 126 Bay ... 127 Lights-Out ... 128

Remote operations using Ghost Solution Suite ... 128

Restoring a computer from its deployment history ... 131

Configuring computers ... 133

Quick disk image ... 133

Power control ... 134

Remote control ... 136

Execute ... 140

Chat ... 141

Prompt user for properties ... 141

Install automation partition ... 142

Change agent settings ... 143

Deploying and managing servers ... 144

Server management features ... 145

Server deployment options ... 146

Finding a computer in the database ... 151

Using lab builder ... 153

New Dynamic Machine Groups ... 155

Creating and modifying filters ... 155

Filter Setup ... 156

Chapter 5 Building and scheduling jobs

... 158

Building and scheduling jobs ... 159

Viewing job details ... 160

New job wizard ... 162

Migrating computers ... 164

Selecting computers in the new job wizard ... 165

Applying computers to a job ... 165

Associating destination computers ... 166

Setting up conditions in the new job wizard ... 166

Installing software packages ... 166

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Building new jobs ... 167

Job scheduling wizard ... 168

Select a job ... 168

Select a computer or computer groups ... 168

Setting conditions for task sets ... 168

Deployment tasks ... 170

Task names in a mixed-language environment ... 170

Common Tasks ... 170

Supported Live Task Types ... 172

Creating a disk image ... 174

Creating a Mac image ... 177

Creating a Ghost image ... 178

Advanced Sysprep settings for creating a disk image ... 179

Advanced Sysprep settings for creating a disk image for Windows Vista and later versions ... 180

Create disk image advanced ... 180

Ghost Solution Suite Hot Imaging ... 181

Distributing a disk image ... 182

Distributing a Mac image ... 185

Distributing a Ghost image ... 186

Advanced Sysprep settings for distributing a disk image ... 187

Advanced Sysprep settings for distributing a disk image in Windows Vista ... 187

Distribute disk image-resizing ... 187

Distribute disk image-additional options ... 188

Scripted OS install ... 189

Scripted install for Windows XP, Windows Server 2003 and earlier ... 190

Select OS version and language ... 192

Installation source files ... 193

Operating system-source files ... 193

Import an answer file ... 194

Answer file setup ... 195

Add a new section ... 195

Delete a section ... 195

Add a new variable ... 196

Command-line switches for scripted install ... 196

Ghost Solution Suite agent settings for scripted install ... 197

Scripted install summary ... 197

Scripted install for Windows Vista, Windows Server 2008, and later ... 197

Scripted install for Linux ... 199

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Distributing software ... 200

Distribute software advanced ... 202

Capturing personality settings ... 203

Capture personality advanced options ... 204

Distributing personality settings ... 205

Distribute personality advanced ... 207

Modifying configuration ... 208

Backing up and restoring registry files ... 208

Getting inventory ... 209

Running a script ... 210

Script information ... 211

Using LogEvent and WLogEvent in scripts ... 214

Copying a file ... 216

Copy file to advanced ... 217

Power control ... 218

Waiting ... 219

Modifying tasks in a deployment job ... 219

Modifying multiple modify configuration tasks ... 221

Creating new script files ... 221

Copy and paste jobs and job folders ... 222

Importing and exporting jobs ... 223

Setting up return codes ... 223

Sample jobs ... 227

Symantec Backup Exec System Recovery (BESR) sample jobs ... 228

Initial deployment ... 228

Configurations ... 229

Advanced Configuration ... 230

Jobs ... 230

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Introduction to Symantec

Ghost Solution Suite

This chapter includes the following topics:

■ Introduction to Symantec Ghost Solution Suite

■ Features of Ghost Solution Suite

■ Managing computers

■ Building and scheduling deployment jobs

■ Imaging

■ Migrating computers

■ Deploying and managing servers

■ Get started

Introduction to Symantec Ghost Solution Suite

Take control of all your computer resources across your organization using Symantec Ghost Solution Suite deployment and management tools. Take a seat at Ghost Solution Suite console to remotely manage all types of devices-notebooks, desktops, switches, and servers-through all phases of computer deployment and lifecycle management. Schedule remote system upgrades, distribute patches and drivers, re-image computer hard drives, or migrate large groups of users to new computers without missing a single custom setting or installed program. Use Ghost Solution Suite to handle daily tasks and depend on it for occasional big jobs, such as disaster recovery or large-scale software updates. And do it all remotely from any Ghost Solution Suite console on any device with a connection to your WAN or LAN.

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That is the attitude behind Ghost Solution Suite: increase access and productivity while decreasing costs and IT response time. You will appreciate the simple, easy-to-use graphical consoles to organize computer groups, schedule deployment jobs, and distribute disk image and update packages. It's easy. It's powerful. It conforms and scales to your infrastructure. Go ahead-take some time and learn to take control.

What can I do with Ghost Solution Suite?

Deploy. Manage. Migrate. Regardless of your organization's size or special IT requirements, Ghost Solution Suite provides a complete system to cut costs and improve response times for both big and small jobs.

Table 1-1 Features of Ghost Solution Suite Description Feature

Deploy, control, and manage all types of computers across your organization from a remote Ghost Solution Suite console. Use the feature-rich Ghost Solution Suite server Console for real-time management of computers.

See“Managing from the Ghost Solution Suite console”on page 15.

Manage from a remote console.

Through easy-to-use wizards, migrate data and settings from a retiring computer to a new computer by capturing desktop, network, and application settings. Redeploy these personal settings remotely from a Ghost Solution Suite console.

See“New job wizard”on page 162. Migrate data, applications, and personal

settings.

Manage system software on a day-to-day basis for desktops, servers, and notebooks to upgrade applications, install service packs, set up printer drivers, and modify systems as needed. Ghost Solution Suite provides upgrade capabilities for all mobile computers by deploying to remote sites as needed by traveling personnel.

See“Distributing software ”on page 200. Upgrade and install software.

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Table 1-1 Features of Ghost Solution Suite (continued) Description Feature

Easily deploy and configure large numbers of computers across an organization. Install hard disk images to groups of new or existing computer types using multicasting features. Install software and personality settings with common applications, data and drivers. Run post-configuration jobs or automated scripts to assign unique security IDs, configure user names, and set IP addresses using deployment jobs.

See“Managing computers”on page 16. Deploy computers in large groups.

Manage all types of Web and network servers, including ultra high-density server board inserts. Automatically redeploy servers based on deployment history and saved server images, or use automated scripted installs with easy-to-create answer files. Operating systems can be installed as image files or run as scripted installs-or as a combination strategy (especially nice for managing ultra-dense server farms). Deploy and manage servers.

Remotely browse, diagnose, and repair problems on systems without ever leaving a Ghost Solution Suite console. Detailed hardware and software inventories, along with remote control and chat features simplify remote diagnosis of common problems. See“Remote operations using Ghost Solution Suite ”on page 128.

Respond to common help desk requests.

Ease the pain of accidents by automatically backing up and restoring configurations, personalities, registries, partitions, and drives remotely from a Ghost Solution Suite console. Saving the history of all deployment jobs assigned to a computer makes it easy to restore a system to a previous working state. See“Restoring a computer from its deployment history ”on page 131. Recover from disaster.

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Features of Ghost Solution Suite

Ghost Solution Suite can be installed and implemented locally as an independent Ghost Solution Suite server system on a single LAN segment or site.

Each Ghost Solution Suite server system includes services, applications, and utilities for high-bandwidth, real-time deployment.

Ghost Solution Suite server system

The Ghost Solution Suite console is a Windows user interface that provides full features to deploy computers, image hard disks, migrate user settings and programs, run scripted installs, remotely control computers, and perform other deployment tasks for all your computer resources. Daily IT requests and jobs formerly completed by visiting each desktop, server or portable computer in the organization can now be completed from your Ghost Solution Suite server Console.

Components of the Ghost Solution Suite server system can be installed on a single computer (a Simple install) or distributed across several local computers (a Custom install). A Custom installation lets you install Microsoft SQL Server and access the Ghost Solution Suite Database from a separate computer. The Ghost Solution Suite Share , Ghost Solution Suite server, PXE Server, and Ghost Solution Suite consoles can also be distributed to separate computers. The Ghost Solution Suite Console displays data directly from the Ghost Solution Suite Database.

Managing from the Ghost Solution Suite console

The Ghost Solution Suite Console (a Windows console) is included with the Ghost Solution Suite server system and provides complete deployment and management features. It is divided into several operational panes:

■ The Computers pane displays all computer resources managed by a Ghost Solution Suite server system. It includes features to right-click and remotely execute operations on managed computers. From this pane, you can drag the computer icons to job icons to schedule deployment and management tasks.

■ The Jobs pane executes and schedules deployment tasks for selected computers. Using one or more sequenced jobs, you can image, configure computer settings, distribute packages, and run scripts by dragging Job icons to individual computers or computer groups and scheduling a convenient time to execute. It lets you schedule deployment jobs by dragging computer icons to job icons, or vice versa.

■ The Details pane provides information and features to filter computers by type and build deployment tasks. It extends the user interface features when working in the Computers and Jobs panes.

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■ From the Ghost Solution Suite Console (the Windows console), a Shortcut and

Resources pane organizes and provides easy access to .MSI files, .RIPs, image

files (.img), Personality Packages (.exe), and other file types. It functions as a library for packages used when building jobs in the console.

In addition, the Ghost Solution Suite server Console provides easy-to-use wizards to simplify and expedite common deployment tasks.

See“Managing from the Ghost Solution Suite console”on page 15.

Managing computers

From the Ghost Solution Suite console, you can manage all types of computers to perform immediate deployment and management operations. From the Computers pane of the console, computer resources can be grouped by location, department, or type (portables, desktops or servers) and organized to reflect your environment. You can run operations, schedule deployment jobs, access computers or computer groups to change the network settings, run disk image, other deployment jobs. The console identifies computers and computer groups with a unique icon. To access a computer, click the computer icon to view the configuration settings or run specific deployment and management operations. Computer icons can be dragged to job icons to schedule and run pre-configured deployment tasks from the Windows console. In the Ghost Solution Suite console, you can manage computers using drop-down lists, secondary dialog boxes, and other familiar web features.

See“Managing computers”on page 95.

Managing with computer icons

Icons displayed in the Computers pane of the console help in identifying the computer types and deployment status. Group icons can be expanded to view the member computers, and computer types can be identified by specific icons: desktops and notebooks, servers, computer groups, and Linux computers. Computer icons can also identify the state of the managed computer-a logged-on user, a computer waiting for further instructions, a user not logged on and other states of

deployment-when performing operations or executing deployment tasks on a selected computer.

See“Viewing computer details”on page 97.

This icon identifies a managed desktop or notebook computer that is active and has a user logged on.

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This icon identifies a managed Windows network or Web server that is active and has a user logged on.

This icon identifies a Linux computer.

This icon identifies a pre-configured computer account with user account settings that are not associated with a new computer.

Additional icons represent deployment status, inactive computers, computers running a deployment job, and new computers.

See“Viewing computer details”on page 97.

Immediate management access from the console

From a Ghost Solution Suite console, you can select a computer and start various computer configuration and management operations for a specific computer in your system. You can create new deployment tasks, restart, restore the hard drive, view deployment history, and perform other advanced tasks using the commands on this menu. Some operations-such as changing configuration settings, copying files, and creating quick disk images-create job files automatically.

Remote operations using Ghost Solution Suite For complete information about Ghost Solution Suite consoles, See“Managing from the Ghost Solution Suite console”on page 15.

Building and scheduling deployment jobs

Jobs are designed as objects with defined deployment tasks. Jobs can be built, organized, and scheduled to run on selected computers or computer groups from a Ghost Solution Suite console. You can build and schedule jobs from any of the Ghost Solution Suite consoles.

Deployment jobs give you the ability to organize, store, and assign administration tasks for each computer or computer group. You can create and deploy images, back up registry files, run scripted installs, or make post-imaging changes such as adding printers and applications. You can deploy and run packages-RIPs, images, personality packages, MIS programs, and others-to migrate applications, configure computer settings, deploy complete hard disk images, and much more. You can also assign jobs with conditions to run only on defined computer types.

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Jobs are built in the Ghost Solution Suite server Console by creating a job name (identified by a job icon in the console) and adding predefined deployment tasks. Tasks such as Distribute Software, Run Script, or Create Disk Image are added and executed sequentially when scheduled to run on computers or computer groups. And even within computer groups, different jobs can be assigned to different computer types based on the operating system, hardware, or other specified conditions.

See“Deployment tasks”on page 170.

When a job is built, it can be scheduled to run immediately, at desired intervals, or at any other convenient time when the bandwidth is low. In addition, you can use bandwidth throttling features to schedule and run deployment tasks to large groups without affecting network traffic.

See“Deployment tasks”on page 170.

From the Ghost Solution Suite Console, you have several options to create deployment jobs:

■ Create common deployment tasks quickly and easily using the New Event Wizard.

■ Import jobs from other Ghost Solution Suite systems.

■ Manually create deployment tasks from the console. ■ Copy and paste deployment tasks from within the console. See“Building new jobs ”on page 167.

In the Jobs pane, you can create and organize deployment jobs. You can then assign jobs by dragging icons to the desired computer or computer group.

Building jobs

Building jobs includes creating a new job and then adding tasks to the job to run in sequence when scheduled on selected computers. You can build jobs by adding tasks manually or you can step through the New Job Wizard to create common jobs and schedule them. Sample tasks are also included with Ghost Solution Suite to use as installed or to easily customize and run.

See“New job wizard”on page 162.

After creating and building a job, you can then assign it to a computer and schedule it to run at any time-immediately, after a specified time, or on a daily, weekly, or monthly schedule. The deployment status of each job is reflected in the console.

Assigning deployment jobs with icons

Computer icons are used to identify the types of computers in a console. Similarly, job icons identify the status and success of a scheduled deployment job. After

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scheduling jobs, you can monitor the progress as the job icons are updated at each step of execution.

This job is assigned to a computer, but is not scheduled to run. Until scheduled, this job icon remains unchanged.

This job is assigned to the computer and is scheduled to run either immediately or in the future.

This job is currently in process.

This job has completed successfully.

See“Viewing job details”on page 160.

Scheduling jobs

From the Schedule Job dialog, you can run jobs immediately or schedule the job to run in batches at defined intervals. You can also assign the job to repeat every hour, day, or week. Scheduling jobs can be as simple as clicking OK to run immediately or as sophisticated as required to meet your deployment needs. For complete information about building and scheduling deployment jobs, See

“Building and scheduling jobs ”on page 159.

Imaging

A primary task of Ghost Solution Suite is to capture an image (a clone of the hard drive) from a reference computer and distribute the image to set up new computers or reinstall computers to their basic configuration. You can create a library of image files on the Ghost Solution Suite Share (file server storage) and schedule image jobs to different computer types as required.

Ghost Solution Suite server lets you push down a boot image remotely and execute the image using PXE Server, eliminating the need to physically attend and boot each managed computer.

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See“Creating a disk image ”on page 174., See“Distributing a disk image”

on page 182., and See“New job wizard”on page 162.

Imaging from Ghost Solution Suite server

Ghost Solution Suite server includes multiple features to capture an image and lay it down to a new or existing computer. You can use the Ghost Solution Suite Console to create and distribute disk images using deployment tasks, such as the Quick Disk Image wizard shown below:

Pre-boot environments let you boot to automation to create and deploy images, back up and restore a computer's registry file, or run other automation tasks. You can also boot to a Network Server and run imaging files and other commands. See Boot Disk Creator Help and PXE Configuration Utility Help.

Migrating computers

Ghost Solution Suite provides various options to migrate operating systems, computer personalities, software, or entire hard disk images. You can accomplish migration tasks individually or as a single job.

The New Job Wizard steps you through each migration option, letting you capture a complete hard disk image (to upgrade to a new computer), migrate a user to another operating system with the same personality settings and applications, or to simply move personality settings from one computer to the another. Using the New Job Wizard is one of the easiest ways to build deployment tasks to migrate user data and settings.

Ghost Solution Suite lets you build sophisticated deployment jobs that automatically migrate personalities, including deployment tasks to capture the user's personality, migrate the operating system and software, and reconfigure the computer with the user's original personality settings. You can also edit Personality Packages or Rapid Install Packages (.RIPs) using the PC Transplant Editor and the Wise MSI Editor tools from the Ghost Solution Suite server Console.

Deploying and managing servers

Ghost Solution Suite includes features designed specifically for deploying and managing network or Web servers. Server-specific features include scripted installs for initial installation, and support for remote management cards, multiple network adapters, history transfers to support rip and replace redeployment, and additional functionality required for automating server management.

Ghost Solution Suite also integrates with other hardware vendors to provide systems and tools to manage large server installations and support automatic deployment

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strategies. These unified systems simplify and automate server configurations and large-scale migrations, and support emerging hardware for ultra high-density server systems.

From a Ghost Solution Suite console you can build deployment jobs to run scripted installs for Windows and Linux servers. You can run these unattended installs directly over the network for individual Web or network servers. You can create answer files for each scripted install from a Ghost Solution Suite console. You can also run server-specific scripts and redeployment tasks. Enhanced task logging and history tracking features let you recall deployment actions to quickly redeploy mission-critical servers.

Get started

Ghost Solution Suite is a full-featured remote deployment system designed to manage computer devices across all types and sizes of small to medium organizations and large enterprises. It includes Windows components to design and scale a system for your specific IT needs and challenges. Ghost Solution Suite provides a wide array of tools, utilities, and applications to design a system for your specific needs. Ghost Solution Suite is easy-to-use and adaptable to your environment.

You can design and install a Ghost Solution Suite server system specific to your hardware, organizational structure, network architecture, and other environmental variables. The installation and configuration process lets you install Ghost Solution Suite components (database, services, network share, user interface console) to a single computer or distribute components to separate role servers.

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Installing Ghost Solution

Suite Server

This chapter includes the following topics:

■ Installing Ghost Solution Suite Server

■ Platform Support

■ Installing the Ghost Standard tools from the installer

■ Browsing to the Ghost Recovery kit

■ Ghost Solution Suite Server components

■ System requirements for installing Ghost Solution Suite

■ Simple install for Ghost Solution Suite Server

■ Custom install for Ghost Solution Suite Server

■ Thin client install

■ Component install

■ Installing Ghost Solution Suite Agents

Installing Ghost Solution Suite Server

Ghost Solution Suite Server is a flexible, scalable computer deployment and management system that can be installed and configured on a single computer, or installed across several computers to distribute processing for large enterprise environments. You can run a Simple install to position all Ghost Solution Suite Server Components on a single computer (most frequently used), or plan and

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perform a Custom install to distribute installation of components across separate computers in the site.

See“Ghost Solution Suite Server components”on page 27.

After installing Ghost Solution Suite Server components, you can remotely install Ghost Solution Suite Agents on all types of computer resources across your organization: laptops, LAN and Web servers, network switches, and so on. Windows computers and Linux computers can be managed as a unified environment, with each client communicating through its own Ghost Solution Suite agent to update inventory data and react to Ghost Solution Suite Server commands and deployment tasks.

Select one of the following methods for installing a Ghost Solution Suite Server system:

■ Simple install for Ghost Solution Suite Server Install all components on local computer

■ Custom install for Ghost Solution Suite Server

Installs components on remote or local computers and lets you customize options.

■ Thin client install

Installs GSS Thin client view.

■ Component install

Installs additional Ghost Solution components.

■ Ghost Recovery Kit

Lets you browse to the Ghost Recovery Kit.

■ Ghost Standard Tools

Launches theSymantec Ghost Standard Tools installerthat lets you install the Symantec Ghost Standard Tools.

To install Ghost Solution Suite Agents on the client computer, refer to the following section:

See“Installing Ghost Solution Suite Agents”on page 47.

Platform Support

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Table 2-1 Platform support matrix for Ghost Solution Suite 3.0 Database File Server Server Client Platform Yes Yes Yes Yes Windows Server 2012 Yes Yes Yes Yes Windows Server 2012 R2 Yes Windows 8 Yes Windows 8.1 Yes Windows 7, including Embedded Standard, Professional, Enterprise, and Ultimate editions Yes Windows 2008 Core Yes Yes Yes Yes

Windows Server 2008 (x86 and x86_64), including R2 and SP2

Yes Windows XP SP3

Yes

Support is provided for VMware ESX Server scripted installations. VMWare ESX Server 4.0 (vSphere)

Yes

Support is provided for VMware ESX Server scripted installations. VMWare ESX Server 3.5

Yes

Support is provided for VMware ESX Server scripted installations. VMWare ESX Server 3.0

Yes Mac OS X 10.6 Yes Mac OS X 10.7 Yes Mac OS X 10.8 Yes Mac OS X 10.9

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Table 2-1 Platform support matrix for Ghost Solution Suite 3.0 (continued) Database File Server Server Client Platform Yes Mac OS X 10.10 Yes Red Hat Enterprise Linux 5

Yes Red Hat Enterprise Linux 5 x86_64

Yes Red Hat Enterprise Linux 5

Yes Red Hat Enterprise Linux 4 x86_64

Yes Red Hat Enterprise Linux 6.5

Yes SuSE Linux Enterprise Server 11

Yes SuSE Linux Enterprise Server 11 x86_64

Yes Debian Linux 5 (and prior) Stable

Yes Solaris SPARC 8, 9 (production agent only)

Yes NetWare 6.5

Installing the Ghost Standard tools from the installer

Ghost Solution Suite lets you install the Ghost Standard tools from the link that is provided in the installer. The Ghost Standard tools include the following:

■ Boot Disk Creator.exe

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■ Ghost Explorer x86.exe

■ GhostCast Server.exe ■ Ghost32.exe

■ Ghost64.exe

The Ghost Standard tools are installed at the following location and are accessible from the Start menu:

<Install_dir/>/Program Files(x86)/Symantec/Ghost

To install Ghost Standard tools

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Start the server and log on using the administrator account you created for the Ghost Solution Suite Server.

2

Launch the appropriate Symantec Ghost Solution Suite installation file and follow the setup steps.

3

The Symantec Packager Self-Extracting Executable Options dialog appears.

4

Select the Use current temp folder option to use the current temporary folder to download installation files or the Extract to a specific folder option to set a path to an existing folder to download the installation files.

5

Click Extract and Execute App to extract and execute the application immediately.

The default installation directory is C:\DSSetup. If the file C:\DSSetup\AppLic.dll already exists, a prompt appears, asking whether you want to overwrite this file. Click Yes to All. You may have to wait for some time while Symantec Packager extracts files from this archive.

Note:Click Extract Only to only extract the application and execute the application later. You must run the axInstall.exe file to start the installation.

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In the Ghost Solution Suite Server Install Configuration dialog, click on

Ghost Standard Tools.

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In the Symantec Ghost Standard Tools wizard, the default path where the

Ghost Standard Tools executables are installed is displayed as follows: C:\Program Files(x86)\Symantec\Ghost

To change the path where the Ghost Standard Tools executables are installed, click on Change....

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Click Next >.

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Browsing to the Ghost Recovery kit

The Ghost Solution Suite lets you browse to the Ghost Recovery Tool kit at the following location:

<Install_Dir>:\DSSetup\Ghost_recovery_Kit.zip

Symantec Ghost Recovery Kit is a suite of tools designed for original equipment manufacturers (OEMs) and value-added resellers (VARs). It adds tools and functionality to the applications included in Symantec Ghost Solution Suite. Symantec Ghost Recovery Kit includes the following tools:

■ GhostOEM32

GhostOEM32 is a Win32 version of GhostOEM and is designed to run on Microsoft Windows Preinstallation Environment (WinPE).

■ GhostOEM64

GhostOEM32 is a Win64 version of GhostOEM and is designed to run on Microsoft Windows Preinstallation Environment (WinPE).

■ PQIDeploy

PQIDeploy is an OEM version of Symantec ImageCenter that provides restore-only capabilities. It contains the full scripting capabilities that are included in ImageCenter. It does not include any graphical user interface (GUI). All commands are specified in a script command file.

■ PQIDplyD

■ SRFixMbr

The System Recovery Fix MBR executable installs the Boot Partition Selector in the Master Boot Record (MBR).

The Boot Partition Selector requests which partition the end user wants to launch when the computer is booted from the primary hard drive. If no response is made within the timeout interval, then the user partition is launched. Alternatively, the end user can launch the recovery partition. The end user can access the recovery partition only through the Boot Partition Selector.

Ghost Solution Suite Server components

The Ghost Solution Suite Server system includes the following components:

■ Ghost Solution Suite Console

See“Ghost Solution Suite Console”on page 28.

■ Ghost Solution Suite Server

See“Ghost Solution Suite Server”on page 28.

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See“Ghost Solution Suite Database”on page 30.

■ Ghost Solution Suite Share

See“Ghost Solution Suite Share ”on page 31.

■ PXE server

See“PXE server”on page 32.

■ DHCP Server (not an Symantec product)

■ Installing Ghost Solution Suite agents

■ Sysprep

You can install all these components on the same computer or distribute them across multiple computers, depending on the environment.

Ghost Solution Suite Console

The Ghost Solution Suite Console is the Win32 user interface for Ghost Solution Suite . You can install this Windows console on computers across the network to view and manage resources from different locations. In addition, from this console, you can access the Ghost Solution Suite Database on other Ghost Solution Suite Server systems to manage sites across the enterprise.

See“Ghost Solution Suite Database”on page 30.

See“Connecting to another Ghost Solution Suite server”on page 92.

The Ghost Solution Suite Console communicates with the Ghost Solution Suite Database and Deployment services. In a Simple Install for Ghost Solution Suite Server, the Ghost Solution Suite Console is installed on the same computer similar to all other components. In a Custom Install for Ghost Solution Suite Server, you must ensure that a connection is available to these computers and security rights are set. You must have administrative rights on any computer running the Ghost Solution Suite Console.

See“Simple install for Ghost Solution Suite Server”on page 35. See“Custom install for Ghost Solution Suite Server”on page 38.

Ghost Solution Suite Server

Ghost Solution Suite Server controls the flow of the work and information between the managed computers and the other Ghost Solution Suite Server components (Ghost Solution Suite Console, Ghost Solution Suite Database, and the Ghost Solution Suite Share ). Managed computers connect and communicate with the Ghost Solution Suite Server to register inventory and configuration information and

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to run deployment and management tasks. The computer and deployment data for each managed computer is stored in the Ghost Solution Suite Database.

Note:To view, start, or stop Ghost Solution Suite Server, go to the Symantec Server services in your Windows Manager.

Managed computers require access to the Ghost Solution Suite Server at all times, requiring that you have administrative rights on the computer running the Ghost Solution Suite Server.

Create a user account to run the Ghost Solution Suite Server. The service runs as a logged-on user, not as a system account. You must create this account on all Ghost Solution Suite Server computers. The account must have full rights to the Ghost Solution Suite Share . The account must have a non-expiring password.

See“Ghost Solution Suite Share ” on page 31.

Assign a static IP address to the Ghost Solution Suite Server computer. Other components cannot connect to the Ghost Solution Suite Server if you use DHCP and dynamically change the IP address. To install the Ghost Solution Suite Server on a remote computer, the default administration shares must be present. Restore any shares that have been removed before you install the Ghost Solution Suite Server.

Note:It is easier to create an administrative account using the same name and password on all computers than to use the existing name and password of each account.

Most packages (.RIP, Personality Packages, and .MSI files) pass through the Ghost Solution Suite Server. Therefore, if you store these files on the Ghost Solution Suite Server, the deployment of these packages is faster. Image files, however, are sent directly from the Ghost Solution Suite Share to the client computer when you run an imaging task.

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Ghost Solution Suite Database

You can install the Ghost Solution Suite Database on Microsoft SQL Server™ 2014 Express edition.

Note:In Ghost Solution Suite 3.0 and later, if you have already set up multiple instances of the Microsoft SQL Server, you can identify a specific instance using this format:<database instance>\express. Example: If you have a clustered

Microsoft SQL Server namedSQLClusterSvrto manage multiple Ghost Solution

Suite systems on different network segments, you can enter the name

SQLClusterSvr\salesSegmentorSQLClusterSvr\marketingSegmentduring the

Ghost Solution Suite Server setup, depending on the previously established database instance. This feature is supported in the silent install.INIfile and the

GUI install executable.

The database maintains the following information about the managed computers:

■ Hardware. RAM, asset tag, and serial numbers

■ General Information. Computer name and MAC address

■ Configuration. TCP/IP, Microsoft networking, and user information

■ Applications. The installed applications and information about these applications, such as the name of the application, publisher, and product ID

■ Services. Installed Windows services

■ Devices. Installed Windows devices, such as network adapter, keyboard, and

monitors

■ Location information. Contact name, phone, e-mail, department, mail stop, and site

The Ghost Solution Suite Server Database also contains jobs and other data used to manage your computers.

Note:You can install a single Ghost Solution Suite Database in each Ghost Solution Suite Server system-you cannot have two databases storing data for a single computer. If the computer you are installing the database on has an existing Microsoft SQL Server™, the Ghost Solution Suite Database is added to that instance of the database engine.

Support for multiple database instances

In Ghost Solution Suite 3.0, you can identify a named instance of the Microsoft SQL Server when installing Ghost Solution Suite . You can now identify other named

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instances of Microsoft SQL Servers instead of accessing only the default instance. This feature lets you identify and run multiple databases from one clustered Microsoft SQL Server to manage multiple sites or network segments. This feature is supported in the silent install .INI file and the GUI install executable. Ghost Solution Suite also supports a different name for the Ghost Solution Suite Database instead of the default name, eXpress.

See“Custom install for Ghost Solution Suite Server”on page 38. See“Ghost Solution Suite Server components”on page 27.

Ghost Solution Suite Share

The Ghost Solution Suite Share is a file server or shared directory where Ghost Solutin Suite program files and packages are stored. The Ghost Solution Suite Share can be a shared directory (default Simple install inProgram Files\ Altiris\eXpress\Deployment Server) or another file server (in the Custom install,

you can assign a Microsoft Windows or Novell NetWare file server).

Ghost Solution Suite Share is where you store image files, registry files, .MSI packages, Personality Packages, script files, and more. When you are deploying or managing a computer, the Ghost Solution Suite Server stores and retrieves these packages from the Ghost Solution Suite Share as needed.

If you want to install Ghost Solution Suite on a remote file server (not the computer where you are running the install program), create a share (or give Read/Write rights for NetWare) on the file server where you want to install the Ghost Solution Suite Server. This share must allow access to all other components, including managed computers and the user account that runs the Ghost Solution Suite Server.

You must create this share before you begin installing. If you are not installing on a remote computer, you can select the option to create the share during the installation.

Note:You can install only one Ghost Solution Suite Share for each Ghost Solution Suite Server system. However, if the Ghost Solution Suite Share 's hard drive gets full, other computers can be used as additional backup storage points. In some cases, other systems emulating a Microsoft or NetWare environment can be used as the Ghost Solution Suite Share .

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Note for NetWare users: If you have a problem using the Novell NetWare server as a Ghost Solution Suite Share , install the Novell Client instead of the Microsoft NetWare Client.

PXE server

The PXE Server provides service to client computers on a subnet. When the Ghost Solution Suite Server sends a deployment job, the client computer receives a request to boot to automation and the PXE-enabled computers connect to the first PXE Server that they discover, which communicates with the Ghost Solution Suite Server and the client computers.

You can install a PXE Server on a Microsoft Server 2003, Windows 2000 Server, Advanced Server. The PXE Server also functions on the same protocols as a standard DHCP Server, so you can place the PXE Server wherever you would place a DHCP server. You can also install as many PXE Servers as required in your system, but you must also install a DHCP Server.

The PXE Server sends a boot menu option list to the client when the computer performs a PXE boot. The deployment job, which contains at least one automation task, uses the default automation environment or the environment specified by a user who has the permission to create a deployment job. Use the boot menu option to request the PXE Server for the boot menu files and download the boot menu files from the PXE Server to the client computer's RAM storage. The client computer always boots according to the request and reply communications taking place between the Deployment and PXE Servers.

Ghost Solution Suite supports Linux, and Windows PreInstallation Environment (WinPE) as pre-boot environments. These options let you create a single job, but may contain multiple automation tasks. The default automation environment (the first pre-boot operating system files installed during the Ghost Solution Suite installation) is used for Initial Deployment, unless you specify otherwise.

Using a PXE Server to boot client computers to automation saves you from having to install an automation partition on each client computer's hard disk, or from manually starting computers using Symantec Ghost Solution Suite supported bootable media.

See Boot Disk Creator Helpand see PXE Configuration Utility Help. See“Pre-boot operating system (simple)”on page 59.

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DHCP Server

The DHCP (Dynamic Host Configuration Protocol) server is a server set up to assign TCP/IP addresses to the client computers. This server is not an Symantec product, but is required if you want to use the PXE Server.

We recommend that you use DHCP to manage the TCP/IP address in your network, whether you use PXE or not. This greatly reduces the amount of time required to set up and manage your computers.

System requirements for installing Ghost Solution

Suite

The following list includes the minimum system requirements for installing Ghost Solution Suite:

System requirements for installing Ghost Solution Suite:

■ Ghost Solution Suite (GSS) Agent

GSS Agents require network connectivity and around 9 MB disk space. Other system requirements are the same as the host operating system.

■ Ghost Solution Suite Server

Symantec recommends running the GSS Server components on a modern, dedicated server with Pentium 4 processor and 2GB of RAM.

■ Computers hosting additional PXE servers and file shares should meet the requirements of the operating system hosting these components.

■ Automation Requirements

Microsoft recommends 512 MB of memory for computers booting WinPE. At a minimum, you should have 384 MB to avoid boot errors.

■ If the SQL Server 2014 Express database is installed from within the GSS 3.0 installer, then .NET framework 3.5 must be installed.

For more information on system requirements for installing SQL Server 2014 Express, see the following URL:

https://msdn.microsoft.com/en-us/library/ms143506.aspx

Note:If you face an error while installing SQL Server Express, Symantec recommends checking if all the Windows updates are installed.

■ For WinPE 5.1, .NET 4.5 Framework should be installed before importing the Windows ADK 8.1.

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Ports and Protocols used in Ghost Solution Suite 3.0

The following table lists the ports that are used in Ghost Solution Suite 3.0: Table 2-2 Ports used in Ghost Solution Suite

Is this port configurable? Where is this port connected? Protocol Port(s) Service Component No PXE Client UDP 69 MTFTP PXE MTFTP Yes [Configure by editing PXE.ini file] PXE Client UDP (Multicast) 1758 1759 No PXE Client UDP 67 PXE Server PXE Server No PXE Client UDP 68 No PXE Client UDP 4011 Yes [Configure by editing RPC.ini file] PXEConfig TCP 405 PXE Manager PXE Manager Yes [Configure by editing RPC.ini file] PXECfg Service TCP 406 Yes [Configure by editing RPC.ini file]

PXE Server and PXE MTFTP TCP 407 PXECfg Service PXECfg Service Yes Win32 console, axengine, pxemanager TCP 505 DB Management Service DB Management (mm) Yes Agents, pxeserver, DataManager, PXEManager TCP/UDP (multicast) 402 Axengine Ghost Solution Suite Server

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Table 2-2 Ports used in Ghost Solution Suite (continued) Is this port configurable? Where is this port connected? Protocol Port(s) Service Component 415 ADLagent Linux Agent 402 AClient AClient 4949 PCT Real-time Destination Agents 3829 4950 4951 4952

Simple install for Ghost Solution Suite Server

The Simple Install option places all the Ghost Solution Suite Server Components - Ghost Solution Suite Server, Ghost Solution Suite Console, Ghost Solution Suite Share , and Ghost Solution Suite Database - on the same computer.

You can install the Ghost Solution Suite Server with a Microsoft Desktop Engine (MSDE) by using the Simple Install.

SymantecGhostSolutionSolutionWin_(version) installs all Windows components of Ghost Solution Suite. Using the Simple Install option, you can install MSDE 2000 on a local computer if a database is not already installed.

Note:Simple installation works only with a default Microsoft SQL 2000, SQL 2005, SQL 2014, or MSDE install.

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To run a simple install

1

2

Launch the appropriate Symantec Ghost Solution Suite Server installation file and follow the setup steps.

The Symantec Packager Self-Extracting Executable Options dialog appears.

3

4

The default installation directory isC:\DSSetup. If the file

C:\DSSetup\AppLic.dllalready exists, a prompt appears, asking whether you want to overwrite this file. Click Yes to All. You may have to wait for some time while Symantec Packager extracts files from this archive.

Note:Click Extract Only to only extract the application and execute the application later. You must run theaxInstall.exefile to start the installation.

5

Select the Simple Install option from the installation types listed in the Ghost

Solution Suite Server Install Configuration dialog.

6

(Optional) Select the Include PXE Server option to install the PXE Server and click Install.

7

Click Yes on the Software License Agreement page.

8

Enter the following information on the Ghost Solution Suite Share Information page:

■ In the File Server path field, enter or browse to the path to install the Ghost Solution Suite Server program files. The default path isC:\Program Files\Altiris\eXpress\Deployment Server.

■ Select the Create Ghost Solution Suite Share option to create a Ghost Solution Suite Share on the computer. The Ghost Solution Suite Share lets you store files on the computer and run Ghost Solution Suite Server system applications.

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■ Browse and select the licence file.

■ You must enter an administrator user name and password for the Ghost

Solution Suite Server. This account must already exist on the Ghost Solution Suite Share and the Ghost Solution Suite Server. By default, the name you are currently logged on as appears. If you use a domain account, enter the domain and the user name (Example: Domain1\administrator).

Note:If a previous installation of the Ghost Solution Suite Database is detected, anaxinstallprompt appears, asking whether you want to

preserve or overwrite the existing database. Click Yes to preserve the data in your Ghost Solution Suite Database.

9

Click Next. The Pre-boot Operating System page appears.

10

Select a default pre-boot operating system from any one of the options, such as Linux, WinPE, or None. Browse to locate the FIRM file Linux operating systems or the operating system files and WinPE. Click Next. The Installation

Information page appears, displaying the components that you selected to

install.

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Click Install to install the listed components, or click Back to modify the settings before starting the installation. The installation process begins and can take several minutes. The Installation Information Summary page appears after the installation completes.

Note:If you are upgrading your installation, the message Do you want to

replace the share? appears. Click Yes and continue. If you click No, a

message appears, stating that the share is already in use and you need to manually set the share to point to the correct directory. Click OK.

12

(Optional) You can select the following option to install agents.

■ Remotely install Ghost Solution Suite agent (Windows Vista, 2008 or later only). Select this option if you want to push the Ghost Solution Suite

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agent to computers running Windows Vista, Windows 2008, or later operating systems.

13

Click Finish.

You have successfully completed a Simple Install for a Ghost Solution Suite Server system. Click the Ghost Solution Suite Console icon on your desktop to view all the computer resources running Ghost Solution Suite Agents configured for your Ghost Solution Suite Server.

Note:Antivirus applications can delete service .EXE files or can disable services. Example: When you run the Ghost Solution Suite Server Win32 Console, the "Unable to connect to the Symantec Ghost Solution Suite Server Management Server. Please ensure this service is started and running currently." error appears. This occurs because the service files are deleted by the antivirus application during scanning. To resolve this issue, disable the antivirus software and reinstall the Ghost Solution Suite Server.

See“Custom install for Ghost Solution Suite Server”on page 38.

Custom install for Ghost Solution Suite Server

The Custom Install option lets you distribute all the Ghost Solution Suite Server Components - Ghost Solution Suite Server, Ghost Solution Suite Console, Ghost Solution Suite Share , and Ghost Solution Suite Database - on different computers. You can install Ghost Solution Suite Server with a Microsoft Data Engine (MSDE) or install it on an existing SQL Server.

SymantecGhostSolutionSuiteWin_(version) installs all Windows components of Ghost Solution Suite. Select the Custom install option to add new components or to install Ghost Solution Suite on an existing database.

To run a custom install

1

Start the server and log on as the administrator account you created for the Ghost Solution Suite Server.

2

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3

Click the Use current temp folder option to use the current temporary folder to download installation files or the Extract to a specific folder option to set a path to an existing folder to download the installation files.

4

C:\DSSetup\AppLic.dllalready exists, a prompt appears, asking whether

you want to overwrite this file. Click Yes to All. You may have to wait for some time while Symantec Packager extracts files from this archive.

Note:(Optional) Click Extract Only to only extract the application and execute the application later. You must run the axInstall.exe file to start the installation.

5

Select the Custom Install option from the installation types listed in the Ghost

Solution Suite Server Install Configuration dialog if any of the following

conditions exist:

■ You are using the NetWare file server as a Ghost Solution Suite Share . ■ You are managing many computers and require a distributed architecture

to meet bandwidth restrictions and other design requirements.

6

Click Install. Click Yes on the Software License Agreement page.

7

■ In the File Server path field, enter or browse to the path to install the Ghost Solution Suite Server program files. The default path isC:\Program Files\Altiris\eXpress\Ghost Solution Suite Server.

■ Select the Create Ghost Solution Suite Share option to create a Ghost Solution Suite Share on the computer. The Ghost Solution Suite Share lets you store files on the computer and run Ghost Solution Suite Server system applications. The Ghost Solution Suite Share can exist on a Microsoft Windows server or Novell NetWare server.

Note:You can only create the share if it is on a Microsoft Windows Server; the Novell share should already be set up. See“Ghost Solution Suite Share ”on page 31.

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8

Enter the following information on the Ghost Solution Suite Server

Information page:

■ Select the computer where you want to install the Ghost Solution Suite Server. You can install the Ghost Solution Suite Server on the local computer or on a remote computer. The IP address and the port information for the selected computer are displayed by default.

■ Enter the path where you want to install the Ghost Solution Suite Server.

■ You must enter an administrator user name and password for the Ghost

Solution Suite Server. This account must already exist on the Ghost Solution Suite Share and the Ghost Solution Suite Server. By default, the name you are currently logged on as appears. If you use a domain account, enter the domain and the user name (Example: Domain1\administrator).

(See“Installing Ghost Solution Suite Server”on page 22.) Click Next.

9

Enter the Ghost Solution Suite Database information and click Next.

■ Specify the Microsoft SQL Server Instance where you want to install the

database. See Ghost Solution Suite Database

Note:If you have already set up multiple instances of the Microsoft SQL Server, you can identify a specific database instance in this field using the format:<SQL Server Name>\<database instance>.

■ Depending upon the selection of the SQL Server instance, the default port at which the selected instance is listening appears in the SQL Port Number field. You can edit the port number if you have manually entered the SQL Server name or if the port number does not appear automatically due to some firewall restriction.

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10

Select the type of Ghost Solution Suite Database authentication to be used. You must enter the user name and password if you want to use SQL Server authentication.

Note:You cannot use the remote SQL database with NT authentication on a remote computer if you do not have administrative rights on the computer. Click Next. The Pre-boot Operating Systems page appears.

Note:If a previous installation of the Ghost Solution Suite Database is detected, anaxinstallprompt appears, asking whether you want to preserve or overwrite the existing database. Click Yes to preserve the data in your Ghost Solution Suite Database.

11

Select a default pre-boot operating system from any one of the options, such as Linux, or WinPE. Browse to locate the FIRM file (for Linux operating systems) or enter the path for the operating system files (for WinPE). Click Next.

Note:If you are using a free evaluation license, you cannot use the WinPE Add-On Packages.

12

Enter the PXE Server information. (See“PXE server”on page 32.) Select the pre-boot operating system to use as the default PXE boot menu item. You can select, Linux, or WinPE. If you want to use the previously installed pre-boot operating system, select the Keep current default option. Click Next.

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Specify how you want to connect your managed computer to the Ghost Solution Suite Server by selecting one of the following options.

■ Select the Connect directly to Ghost Solution Suite Server option and enter the Ghost Solution Suite Server IP address and port.

■ Select the Discover Ghost Solution Suite Server using TCP/IP multicast option and provide the Server name.

Note:If you leave the Server name field blank, the Ghost Solution Suite agent connects to the first Ghost Solution Suite Server that responds. Click Next.

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14

Click Install to install the listed components or click Back to modify the settings before starting the installation. The installation process begins and can take several minutes. The Installation Information Summary page appears after the installation completes.

Note:If you are upgrading your installation, the message Do you want to

replace the share? appears. Click Yes and continue. If you click No, a

message appears stating that the share is already in use and you must manually set the share to point to the correct directory. Click OK.

15

(Optional) You can the following option to install agents on the managed computers.

■ Remotely Install Ghost Solution Suite agent (Windows Vista, 2008 or

later only). Select this option if you want to push the Ghost Solution Suite

agent to Windows computers directly after the installation. This can be done any time by selecting Tools > Remote Agent Installer.

16

Click Finish.

You have successfully completed a Custom Install for a Ghost Solution Suite Server system. Click the Ghost Solution Suite Console icon on your desktop to view all the computer resources running Ghost Solution Suite Agents configured for your Ghost Solution Suite Server.

See“Simple install for Ghost Solution Suite Server”on page 35.

Thin client install

The thin client install option lets you install the Thin Client view of the Ghost Solution Suite Console on your computer. You can install Ghost Solution Suite Server with a Microsoft Data Engine (MSDE) or install it on an existing SQL Server. You need not provide a license file for the Thin Client installation.

To run a thin client install

1

2

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3

4

C:\DSSetup\AppLic.dllalready exists, a prompt appears, asking whether

you want to overwrite this file. Click Yes to All. You may have to wait for some time while Symantec Packager extracts files from this archive.

Note:Click Extract Only to only extract the application and execute the application later. You must run theaxInstall.exefile to start the installation.

5

Select the Thin Client Install option from the installation types listed in the

Ghost Solution Suite Server Install Configuration dialog.

6

(Optional) Select the Include PXE Server option to install the PXE Server. (See“PXE server”on page 32.) Click Install.

7

Click Yes on the Software License Agreement page.

8

■ In the File Server path field, enter or browse to the path to install the Ghost Solution Suite Server program files. The default path isC:\Program Files\Altiris\eXpress\Ghost Solution Suite Server.

■ Select the Create Ghost Solution Suite Share option to create a Ghost Solution Suite Share on the computer. The Ghost Solution Suite Share lets you store files on the computer and run Ghost Solution Suite Server system applications.

See“Ghost Solution Suite Share ”on page 31.

■ You must enter an administrator user name and password for the Ghost Solution Suite Server system. This account must already exist on the Ghost Solution Suite Share and the Ghost Solution Suite Server. By default, the name you are currently logged on as appears. If you use a domain account, enter the domain and the user name (Example: Domain1\administrator). See“Ghost Solution Suite Server”on page 28.

If a previous installation of the Ghost Solution Suite Database is detected, an axinstall prompt appears, asking whether you want to preserve or overwrite the existing database. Click Yes to preserve the data in your Ghost Solution Suite Database.