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How To Manage Asset Management

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(1)

NHI Training Course on

NHI Training Course on

Transportation Asset

Transportation Asset

Management

Management

Ref

Ref

Asset Management Guide Chapters 1 and 2Asset Management Guide Chapters 1 and 2

Module 2

Module 2

Asset Management

Asset Management

Framework and Principles

(2)

Learning Objectives

Learning Objectives

ƒ

ƒ

Define transportation asset management Define transportation asset management –– what is it?what is it?

ƒ

ƒ

Describe the principles of good asset management practiceDescribe the principles of good asset management practice

ƒ

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Discuss the benefits of asset management for yourDiscuss the benefits of asset management for your agency

agency –– why do it?why do it?

ƒ

ƒ

Discuss the four key areasDiscuss the four key areas

of the asset management framework

of the asset management framework

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Explain the characteristics of good practiceExplain the characteristics of good practice important to each area

(3)

A strategic approach to

A strategic approach to

managing transportation

managing transportation

infrastructure

infrastructure

What Is Transportation Asset Management?

What Is Transportation Asset Management?

(4)

Principles of Asset Management

Principles of Asset Management

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Asset management entailsAsset management entails

A strategic viewA strategic view

A set of processesA set of processes

(5)

Strategic View

Strategic View

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ƒ

Policy basedPolicy based –– options and consequences are considered in options and consequences are considered in terms of consistency with adopted goals and objectives

terms of consistency with adopted goals and objectives

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ƒ

Performance drivenPerformance driven –– options and consequences are options and consequences are

considered in terms of ability to achieve desired outcomes

considered in terms of ability to achieve desired outcomes

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ƒ

Comprehensive Comprehensive –– looking at all facets of a problem, and looking at all facets of a problem, and considering options and consequences

considering options and consequences

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ƒ

Long termLong term –– over an extended time period over an extended time period (e.g., over the life cycle of an asset)

(6)

Benefits of Asset Management

Benefits of Asset Management

Why Do It?

Why Do It?

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ƒ

Systematic approach to defining needs and optionsSystematic approach to defining needs and options

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ƒ

Improved use of available resourcesImproved use of available resources

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Improved credibility and accountability for decisionsImproved credibility and accountability for decisions

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ƒ

Improved performance and service to customersImproved performance and service to customers

ƒ

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Flexibility to make decisions based on performanceFlexibility to make decisions based on performance

ƒ

(7)

From Front Office to the Front Lines

From Front Office to the Front Lines

Stakeholders

Stakeholders

Agency Executives

Agency Executives

District / Division Managers

District / Division Managers

Section / Group Managers

Section / Group Managers

Agency Central Office and Field Staff

Agency Central Office and Field Staff

Strategic Strategic Information Information Tactical Tactical Information Information

Coordination Across Agency Units

(8)

State DOTs are Unique

State DOTs are Unique

ƒ

ƒ

No single, No single, ““correctcorrect”” approach to asset managementapproach to asset management

ƒ

ƒ

But there are useful perspectives for all agenciesBut there are useful perspectives for all agencies

Improvement can begin Improvement can begin todaytoday with existing staff with existing staff and resources

and resources

Agencies now doing Agencies now doing ““good asset managementgood asset management”” can improve

can improve

Organizational and institutional factors pose Organizational and institutional factors pose biggest challenges

(9)

States Doing No States Doing No Asset Management

Asset Management

States Doing 100 Percent States Doing 100 Percent

Asset Management

Asset Management

National Asset Management Scorecard

National Asset Management Scorecard

0

0

(Everyone is doing something) (Everyone is doing something)

0

0

(No one is doing everything) (No one is doing everything)

(10)

Focus of Asset Management

Focus of Asset Management

At its Core, Asset Management

At its Core, Asset Management

Focuses On

Focuses On

Resource Allocation and Utilization

(11)

A Resource Allocation and Utilization Process

A Resource Allocation and Utilization Process

Planning and Programming

Planning and Programming

Program Delivery

Program Delivery

Systems Monitoring and Performance Results

Systems Monitoring and Performance Results

Policy Goals and Objectives

Policy Goals and Objectives Quality Inform

ation and Analysis

Quality Inform

(12)

Formalizing a Management Framework

Formalizing a Management Framework

ƒ

ƒ

Refer to management matrices in Guide, Chapter 2 Refer to management matrices in Guide, Chapter 2

ƒ

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Organized around four functional areas of asset Organized around four functional areas of asset management

management

Policy, goals, and objectivesPolicy, goals, and objectives

Planning and programmingPlanning and programming

Program deliveryProgram delivery

Information and analysisInformation and analysis

ƒ

ƒ

Each matrix includesEach matrix includes

Basic characteristics of good asset managementBasic characteristics of good asset management

Specific evaluation criteria Specific evaluation criteria

(13)

Policy Goals and Objectives

Policy Goals and Objectives

Characteristics of Good Practice

Characteristics of Good Practice

1.

1.

Goals and objectives reflect a comprehensive, longGoals and objectives reflect a comprehensive, long--term view term view of asset performance and cost

of asset performance and cost

2.

2.

Goals and objectives call for good stewardship of assetsGoals and objectives call for good stewardship of assets

3.

3.

Policies reflect a performancePolicies reflect a performance--driven approach to resource driven approach to resource allocation

allocation

4.

(14)

Example from

Example from

Policy Goals and Objectives

Policy Goals and Objectives

Matrix

Matrix

1. Goals and objectives reflect a comprehensive, long

1. Goals and objectives reflect a comprehensive, long--term view of term view of asset performance and cost

asset performance and cost

Criteria

Criteria StateState--ofof--thethe--ArtArt Defined goals

Defined goals

and objectives

and objectives

Goals and objectives are comprehensive,

Goals and objectives are comprehensive,

integrated with other policies, and supported by

integrated with other policies, and supported by

performance measures

performance measures

Asset management is

Asset management is

catalyst for decision

catalyst for decision

and action

and action

Asset management principles are clearly

Asset management principles are clearly

articulated and recognized as driving force for

articulated and recognized as driving force for

resource allocation

resource allocation

Life

Life--cycle perspectivecycle perspective Goals and objectives embody lifeGoals and objectives embody life--cycle cycle

economic analyses and encourage strategies

economic analyses and encourage strategies

with long

(15)

Planning and Programming

Planning and Programming

Characteristics of Good Practice

Characteristics of Good Practice

1.

1. Planning and programming procedures are consistent and Planning and programming procedures are consistent and reinforce goals and objectives

reinforce goals and objectives

2.

2. Agency considers a range of alternatives for addressing system Agency considers a range of alternatives for addressing system deficiencies

deficiencies

3.

3. PerformancePerformance--based concepts guide planning, programming, based concepts guide planning, programming, and monitoring

and monitoring

4.

4. Tradeoffs are based on relative merit and understanding of Tradeoffs are based on relative merit and understanding of comparative costs and consequences

(16)

Example from

Example from

Planning and Programming

Planning and Programming

Matrix

Matrix

3.

3. PerformancePerformance--based concepts guide planning, programming, based concepts guide planning, programming, and monitoring

and monitoring

Criteria

Criteria StateState--ofof--thethe--ArtArt Performance

Performance--based based budgeting

budgeting

Recommended program budgets relate costs to

Recommended program budgets relate costs to

levels of service or performance measures

levels of service or performance measures

Benchmark

Benchmark

achievement

achievement

Planning and programming processes identify

Planning and programming processes identify

resources required to maintain existing assets at

resources required to maintain existing assets at

target performance levels and least life

target performance levels and least life--cycle costcycle cost System monitoring

System monitoring

Reporting

Reporting

System monitoring helps quantify impacts of

System monitoring helps quantify impacts of

program decisions and provides feedback for

program decisions and provides feedback for

future planning and programming

future planning and programming

Progress toward performance targets is measured

Progress toward performance targets is measured

and reported regularly

(17)

Program Delivery

Program Delivery

Characteristics of Good Practice

Characteristics of Good Practice

1.

1.

Agency considers all available delivery methodsAgency considers all available delivery methods

2.

2.

Agency tracks program outputs and outcomesAgency tracks program outputs and outcomes

3.

3.

Agency reports program delivery accomplishmentsAgency reports program delivery accomplishments

4.

(18)

Example from

Example from

Program Delivery

Program Delivery

Matrix

Matrix

4.

4. The approved program is delivered efficiently and effectivelyThe approved program is delivered efficiently and effectively

Criteria

Criteria StateState--ofof--thethe--ArtArt Delivery measures

Delivery measures Measures are defined and tracked to gauge Measures are defined and tracked to gauge

successful program delivery in scope, cost, and

successful program delivery in scope, cost, and

schedule

schedule

Project and program

Project and program

adjustments

adjustments

The agency has a process to review and approve

The agency has a process to review and approve

project changes and resulting program

project changes and resulting program

adjustments

(19)

Information and Analysis

Information and Analysis

Characteristics of Good Practice

Characteristics of Good Practice

1.

1.

Agency maintenance highAgency maintenance high--quality information needed to quality information needed to support asset management

support asset management

2.

2.

Agency collects and updates data costAgency collects and updates data cost--effectivelyeffectively

3.

3.

Information is automated and on accessible platformsInformation is automated and on accessible platforms

4.

4.

Effective decisionEffective decision--support tools are availablesupport tools are available

5.

(20)

Criteria

Criteria StateState--ofof--thethe--ArtArt Asset inventory

Asset inventory Agency maintains complete, current, and accurate Agency maintains complete, current, and accurate inventory of assets

inventory of assets

Asset condition

Asset condition Condition data are updated periodically to meet Condition data are updated periodically to meet regulatory requirements and provide timely and

regulatory requirements and provide timely and

accurate information to decision

accurate information to decision--makersmakers Customer perception

Customer perception Data on customer perception of asset condition Data on customer perception of asset condition and agency performance are updated regularly

and agency performance are updated regularly

Example from

Example from

Information and Analysis

Information and Analysis

Matrix

Matrix

1.

1. Agency maintains highAgency maintains high--quality information needed to support quality information needed to support asset management

asset management

Information on actual cost and accomplishment is

Information on actual cost and accomplishment is

tracked to be able to improve cost estimation

tracked to be able to improve cost estimation

Program outputs

(21)

Applying the Framework to Your Agency

Applying the Framework to Your Agency

ƒ

ƒ

Asset management is adaptable to different agency situationsAsset management is adaptable to different agency situations

Organizational structureOrganizational structure

Management culture Management culture

Funding environment Funding environment

Technological capabilityTechnological capability

ƒ

ƒ

Fundamentals of asset management Fundamentals of asset management –– generally applicable to generally applicable to all agencies

all agencies

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ƒ

Implementing asset management Implementing asset management –– customization and tailoring customization and tailoring to be expected

(22)

So is Asset Management a Fad?

So is Asset Management a Fad?

ƒ

ƒ

Can we defend not being strategic Can we defend not being strategic –– not being comprehensive, not being comprehensive, long

long--term, policyterm, policy--driven, performancedriven, performance--based?based?

ƒ

ƒ

Can we defend not considering options and tradeoffs?Can we defend not considering options and tradeoffs?

ƒ

ƒ

Can we defend not setting performance goals and not Can we defend not setting performance goals and not measuring results?

measuring results?

ƒ

ƒ

Can we defend not being in the strongest position to justify ourCan we defend not being in the strongest position to justify our requests for resources?

References

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