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2015 | 2016

AnnuAl RepoRt

Access to Information Act | Privacy Act

ImmIgRAtIon, Refugees And CItIzenshIp CAnAdA

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Publications feedback survey

We invite you to provide us with your comments on this publication by completing our electronic feedback survey found at cic.gc.ca/publications-survey.

For additional copies and information about other IRCC publications, please visit:

cic.gc.ca/publications

Available in alternative formats upon request

Également disponible en français sous le titre :

Rapport annuel 2015-2016 Loi sur l’accès à l’information

Loi sur la protection des renseignements personnels

Visit us online:

Website: cic.gc.ca

Facebook: facebook.com/CitCanada YouTube: youtube.com/CitImmCanada Twitter: @CitImmCanada

© Her Majesty the Queen in Right of Canada, represented by the Minister of Immigration, Refugees and Citizenship 2016

ISSN 2371-2724 Ci1-4E-PDF C&I-2140-06-2016

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Table of Contents

part one

Access to Information Act

Introduction ...4

About Immigration, Refugees and Citizenship Canada ...4

Access to Information and Privacy Division ...5

Activities and Accomplishments ...6

I. Performance ... 6

II. Initiatives ... 6

III. Promotion, Awareness and Training ... 7

Statistical Overview ...8

I. Requests Received Under the Access to Information Act ... 8

II. Sources of Requests ... 9

III. Disposition of Completed Requests ... 10

IV. Exemptions Invoked ... 10

V. Consultations ... 10

VI. Extensions ... 10

VII. Completion Time ... 11

VIII. Complaints ... 11

IX. Appeals to the Federal Court ... 11

X. Informal Access Requests ... 11

Appendix A: Report on the Access to Information Act ...12

Appendix B: Delegation Order ...20

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Annual Report 2015–2016 | Access to Information Act | Privacy Act

part two privacy Act

Introduction ...24

About Immigration, Refugees and Citizenship Canada ...24

Access to Information and Privacy Division ...25

Activities and Accomplishments ...26

I. Performance ... 26

II. Initiatives ... 26

III. Promotion, Awareness and Training ... 27

Statistical Overview ...28

I. Requests Received Under the Privacy Act... 28

II. Disposition of Completed Requests ... 28

III. Exemptions Invoked ... 28

IV. Disclosure of Personal Information Under Subsection 8(2) ... 29

V. Consultations ... 29

VI. Extensions ... 30

VII. Completion Time ... 30

VIII. Complaints ... 30

IX. Privacy Breaches ... 31

X. Appeals to the Federal Court ... 31

XI. Privacy Impact Assessments ... 31

Appendix C: Report on the Privacy Act ...36

Appendix D: Delegation Order ...44

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Access to Information Act

ImmIgRAtIon, Refugees And CItIzenshIp CAnAdA

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Annual Report 2015–2016 | Access to Information Act | Privacy Act 4

part one

Access to Information Act

Introduction

Immigration, Refugees and Citizenship Canada (IRCC) is pleased to present to Parliament its 22ndannual report on the administration of the Access to Information Act. The report describes the activities that support compliance with the Access to Information Act for the fiscal year commencing April 1, 2015, and ending March 31, 2016.

The purpose of the Access to Information Act is to provide a right of access to information in records under the control of a government institution. The Act maintains that government information should be available to the public, that necessary exceptions to the right of access should be limited and specific, and that decisions on the disclosure of government information should be reviewed independently of the government.

Section 72 of the Act requires the head of every federal government institution to submit an annual report to Parliament on the administration of the Act during the fiscal year. This report outlines IRCC’s accomplishments in carrying out its access to information responsibilities and obligations during the 2015–2016 reporting period.

About Immigration, Refugees and Citizenship Canada

On November 5, 2015, through a statement from the Privy Council Office, it was confirmed that Citizenship and Immigration Canada would be renamed Immigration, Refugees and Citizenship Canada. This change in title represents the responsibilities of the new Minister and recognizes Canada’s long-standing and significant tradition of helping refugees.

IRCC was established in 1994 to link citizenship registration and immigration services, to promote the unique ideals all Canadians share and to help build a stronger nation. Canada has a proud tradition of welcoming immigrants. Our immigration and refugee systems and our vast network of organizations that help newcomers settle and integrate are among the best in the world. On July 2, 2013, primary responsibility for the Passport Program (previously Passport Canada) and the administration of the Canadian Passport Order and the Order Respecting the Issuance of Diplomatic and Special Passports were transferred from Global Affairs Canada to IRCC.

IRCC’s mandate comes from the shared jurisdiction of section 95 of the Constitution Act, 1867, the Citizenship Act, the Immigration and Refugee Protection Act, the Canadian Passport Order and the Order Respecting the Issuance of Diplomatic and Special Passports.

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IRCC’s work encompasses a broad range of activities such as:

 facilitating the arrival of people and their integration into Canadian life in a way that maximizes their contribution to the country while protecting the health, safety and security of Canadians;

 maintaining Canada’s humanitarian tradition by protecting refugees and other people in need of protection;

 enhancing the values and promoting the rights and responsibilities of Canadian citizenship;

 administering the Canadian Passport Order; and

 advancing global migration policies in a way that supports Canada’s immigration and humanitarian objectives.

Access to Information and privacy division

The Access to Information and Privacy (ATIP) Division is part of the Corporate Affairs Branch in the Corporate Services Sector at IRCC. The Division administers the Access to Information Act and is led by a director, who acts as the ATIP coordinator for the Department. Three units carry out the Division’s work: Operations; Complex Cases and Issues; and Privacy, Policy and Governance. Each unit’s manager reports to the director.

The ATIP Division receives, coordinates and processes requests for information under the Access to Information Act, providing high-quality and timely service to requesters. The Division also

coordinates requests made under the Mutual Legal Assistance Treaty.

IRCC maintains a network of 34 ATIP Liaison Officers, who represent the branches and regions of the Department. The ATIP Liaison Officers provide assistance by performing searches, collecting records and presenting recommendations related to requests.

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Annual Report 2015–2016 | Access to Information Act | Privacy Act 6

Activities and Accomplishments

I. Performance

Yet again, IRCC has received more access to information (ATI) requests than any other federal institution. Specifically, a total of 41,660 ATI requests were received in the 2015–2016 fiscal year, which represents a marked increase of 22 percent from the previous year. As a result, it was another record-breaking year for IRCC. Despite such a substantial increase in volume, the Department processed 40,107 requests and maintained a high compliance rate of 87.49 percent.

II. Initiatives

During the 2015–2016 fiscal year, IRCC undertook the following initiatives to improve internal processes and client service under the Access to Information Act:

implemented a monthly performance report aimed at reducing the amount of time it takes IRCC branches to respond to requests for corporate records;

restructured ATIP’s business workflow to better organize and decrease the processing time for submitted requests; and

actively monitored the intake and processing of files on a weekly and monthly basis, regularly reassessed priorities and redistributed workloads to maintain a high compliance rate.

Additionally, through formal and informal consultations, IRCC continues to collaborate and share best practices with numerous institutions, such as the Canada Border Services Agency, the Canada Revenue Agency, the Canadian Security Intelligence Service, Public Services and Procurement Canada, Employment and Social Development Canada, the Treasury Board of Canada Secretariat and Global Affairs Canada.

These best practices in improving and modernizing ATIP operations will continue in 2016–2017 and beyond.

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III. Promotion, Awareness and Training

During the reporting period, the ATIP Division continued to promote ATIP awareness through a variety of approaches and mediums. The ATIP Division:

 distributed promotional messages throughout the Department via Today@IRCC, the Department’s internal electronic newsletter;

 reviewed its processes, which culminated in the creation of a new, three-hour training course entitled Understanding and Managing ATIP Requests. This course is geared to ATIP Liaison Officers and anyone directly involved in the ATIP process. The course was designed to provide a greater understanding of the roles and responsibilities of the ATIP Division, the Liaison Officers as well as various departmental officials in the processing of an ATIP request.

Approximately 165 IRCC employees attended the course given in 12 sessions; and

 launched the newly mandatory online course Protecting and Giving Access to Information at IRCC for all employees. The course addresses how the Acts affect the Department’s operations, how to protect the privacy of individuals as well as the roles and responsibilities of the ATIP Division and departmental employees. Over the course of the fiscal year, 2,919 employees took this course.

Overall, in 2015–2016, the ATIP Division trained (in-class and online) approximately 3,084 IRCC employees across Canada and abroad.

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Annual Report 2015–2016 | Access to Information Act | Privacy Act 8

statistical overview

I. Requests Received Under the Access to Information Act

IRCC remains the most accessed federal institution, receiving an unmatched 41,660 requests under the Access to Information Act between April 1, 2015, and March 31, 2016. This total represents an increase of nearly 22 percent from the previous reporting period. The number of requests received by the Department has more than doubled in the past five years. The majority of ATI requests received were for case files. In an effort to address the significant increase in volume, IRCC continues to improve efficiencies to respond to requests within the legislative time frame. This also includes a concerted effort department-wide to provide improved client service in various program areas, thereby reducing the number of ATI requests received.

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000

2009–2010 2010–2011 2011–2012 2012–2013 2013–2014 2014–2015 2015–2016

Access to Information Requests Received and Completed

Received Completed

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As the number of requests continues to grow exponentially, the volume and complexity of the information being considered continues to grow as well. In 2015–2016, IRCC reviewed over 2,145,173 pages, representing a 33 percent increase since last fiscal year.

II. Sources of Requests

The business sector (primarily made up of immigration consultants and lawyers) is still the largest source of requests, accounting for 55 percent of all requests. The general public accounts for 32 percent of requests. Requests derived from media, academia and other organizations account for nine percent.

The remaining four percent represents requesters who declined to identify themselves.

0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 2015-2016

2014-2015 2013-2014 2012-2013 2011-2012

Pages Reviewed

22,906 13,337

3,691 1,726

Sources of Access to Information Requests

Business Public Media, Academia and Organizations Declined to Identify

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Annual Report 2015–2016 | Access to Information Act | Privacy Act 10

III. Disposition of Completed Requests

In 2015–2016, IRCC completed 40,107 requests. The ATIP Division utilized various measures, including weekly briefing sessions with senior management, with the goal of monitoring the intake of requests and ensuring that requests are processed within the legislative time frame.

In 10,650 cases (27 percent), IRCC provided all the information requested. In 26,559 requests (66 percent), the Department invoked exemptions. Of the remaining 2,898 requests (seven percent), either no records existed or the request was transferred, abandoned or IRCC could neither confirm nor deny the existence of these records.

IV. Exemptions Invoked

The majority of exemptions invoked by IRCC fell under the following three sections of the Access to Information Act:

 subsection 19(1), which protects personal information and was used in 18,388 cases (46 percent);

 subsection 15(1), which covers international relations, defence and subversive activities and was used in 8,885 cases (22 percent); and

 subsection 16(1), which addresses law enforcement and criminal investigations and was used in 7,865 cases (20 percent).

It should be noted that more than one section can be applied to a specific request.

V. Consultations

In addition to processing requests received directly under the Access to Information Act, IRCC was consulted by other federal government institutions in 270 cases in which the records under the control of these institutions related to IRCC activities.

VI. Extensions

Section 9 of the Access to Information Act allows the statutory time limits to be extended if

consultations are necessary or if the request is for a large volume of records, and processing it within the original time limit would unreasonably interfere with the operations of the Department.

IRCC invoked a total of 954 extensions during the 2015–2016 reporting period. Extensions were required in 332 instances when IRCC consulted with other federal institutions prior to responding.

Extensions were required in 593 instances to search through a large volume of records and/or to respond to the influx of requests, which interfered with operations. The Department also invoked 29 extensions to conduct third-party notifications.

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VII. Completion Time

IRCC responded to 28,306 requests (71 percent) within 30 days or fewer and a further 10,130 requests (25 percent) within 31 to 60 days. The Department completed 987 requests (two percent) within 61 to 120 days, and 684 requests (two percent) required 121 days or more to complete.

VIII. Complaints

During the 2015–2016 reporting period, the Department was notified of 185 complaints received by the Office of the Information Commissioner. This represents less than half of a percent of all requests completed during this period. The majority of complaints were related to processing times,

extensions and exemptions.

During the reporting period, 110 complaint investigations were completed. Of these, 47 complaints were abandoned, discontinued or deemed to be unfounded, and the remaining 63 complaints were resolved to the satisfaction of the requester.

IX. Appeals to the Federal Court

No appeals to the Federal Court were filed against IRCC regarding the Access to Information Act during the 2015–2016 reporting period.

X. Informal Access Requests

In 2015–2016, IRCC received 900 informal access requests for corporate records, which were previously released on the Government of Canada’s Open Data website under the category of Proactive Disclosure.

71%

25%

2% 2%

Access to Information Requests Completion Time

Within 30 days or fewer 31 to 60 days

61 to 120 days 121 days or more

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Annual Report 2015–2016 | Access to Information Act | Privacy Act 12

Appendix A: Report on the Access to Information Act

11 to

1.1 Number of requests

1.2 Sources of requests

1.3 Informal requests

1 to 15

Days 16 to 30

Days 31 to 60

Days 61 to 120

Days 121 to

180 Days 181 to 365 Days

More Than 365

Days Total

186 303 137 206 52 2 14 900

TBS/SCT 350-63 (Rev. 2011/03) 1

Declined to Identify 1726

Total 41660

Completion Time

Note: All requests previously recorded as “treated informally” will now be accounted for in this section only.

Business (private sector) 22906

Organization 1884

Public 13337

Source Number of Requests

Media 268

Academia 1539

Total 45322

Closed during reporting period 40107

Carried over to next reporting period 5215

Part 1: Requests Under the Access to Information Act

Number of Requests

Received during reporting period 41660

Outstanding from previous reporting period 3662

Statistical Report on the Access to Information Act

Name of institution: Immigration, Refugees and Citizenship Canada

Reporting period: 2015-04-01 2016-03-31

to

1.1 Number of requests

1.2 Sources of requests

1.3 Informal requests

1 to 15

Days 16 to 30

Days 31 to 60

Days 61 to 120

Days 121 to

180 Days 181 to 365 Days

More Than 365

Days Total

186 303 137 206 52 2 14 900

TBS/SCT 350-63 (Rev. 2011/03) 1

Declined to Identify 1726

Total 41660

Completion Time

Note: All requests previously recorded as “treated informally” will now be accounted for in this section only.

Business (private sector) 22906

Organization 1884

Public 13337

Source Number of Requests

Media 268

Academia 1539

Total 45322

Closed during reporting period 40107

Carried over to next reporting period 5215

Part 1: Requests Under the Access to Information Act

Number of Requests

Received during reporting period 41660

Outstanding from previous reporting period 3662

Statistical Report on the Access to Information Act

Name of institution: Immigration, Refugees and Citizenship Canada

Reporting period: 2015-04-01 2016-03-31

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2.1 Disposition and completion time

1 to 15

Days 16 to 30

Days 31 to 60

Days 61 to 120

Days 121 to

180 Days 181 to 365 Days

More Than 365

Days Total

78 7830 2512 166 30 23 11 10650

94 17731 7363 792 165 148 185 26478

2 5 4 4 1 3 0 19

37 19 4 0 1 1 0 62

515 439 181 10 13 15 11 1184

20 0 0 0 0 0 0 20

1319 216 65 15 3 10 64 1692

1 0 1 0 0 0 0 2

2066 26240 10130 987 213 200 271 40107

2.2 Exemptions

Number Requestsof

Number Requestsof

Number Requestsof

Number Requestsof

1528 929 0 0

25 2 0 0

22 0 0 0

26 22 1 202

0 0 0 218

25 0 0 62

59 1 0 49

12 20 1 204

0 0 18388 4

799 1 5 110

711 0 66 9

7375 0 0 62

7 0 21

4 0 12

5 100

85 7763

1 * I.A.: International Affairs Def.: Defence of Canada S.A.: Subversive Activities

16(1)(c) 16(1)(d)

16(1)(a)(ii) 16.5 20(1)(d)

16(1)(a)(iii) 17

16(1)(b)

15(1) - S.A.* 16.4(1)(a) 20(1)(b.1) 26

16(1)(a)(i) 16.4(1)(b) 20(1)(c)

15(1) - I.A.* 16.2(1) 20(1)(a) 23

15(1) - Def.* 16.3 20(1)(b) 24(1)

14(b) 16.1(1)(c) 18.1(1)(d) 22

15(1) 16.1(1)(d) 19(1) 22.1(1)

14 16.1(1)(a) 18.1(1)(b) 21(1)(c)

14(a) 16.1(1)(b) 18.1(1)(c) 21(1)(d)

13(1)(d) 16(2)(c) 18(d) 21(1)(a)

13(1)(e) 16(3) 18.1(1)(a) 21(1)(b)

13(1)(b) 16(2)(a) 18(b) 20.2

13(1)(c) 16(2)(b) 18(c) 20.4

Total

Section Section Section Section

13(1)(a) 16(2) 18(a) 20.1

All exempted All excluded No records exist Request transferred Request abandoned Neither confirmed nor denied

Part 2: Requests Closed During the Reporting Period

Disposition of Requests

Completion Time

All disclosed Disclosed in part

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Annual Report 2015–2016 | Access to Information Act | Privacy Act

14 13

2.3 Exclusions

2.4 Format of information released

2.5 Complexity

2.5.1 Relevant pages processed and disclosed

2.5.2 Relevant pages processed and disclosed by size of requests

Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages Disclosed

10112 260857 521 85391 12 6622 4 7317 1 7212

22897 816858 3304 545465 224 111239 49 55160 4 5850

12 0 5 0 2 0 0 0 0 0

61 0 0 0 1 0 0 0 0 0

1664 2896 19 2065 5 936 4 1581 0 0

2 0 0 0 0 0 0 0 0 0

34748 1E+06 3849 632921 244 118797 57 64058 5 13062

Total

3 All disclosed

Disclosed in partAll exempted All excluded Request abandoned Neither confirmed nor denied

0 0 2

Disposition

Less Than 100

Pages Processed 101-500

Pages Processed 501-1000

Pages Processed 1001-5000

Pages Processed More Than 5000 Pages Processed

All excluded 780 0 62

Request abandoned 19051 7478 1692

Disclosed in part 1742990 1534572 26478

All exempted 2236 0 19

Disposition of Requests Number of Pages

Processed Number of Pages

Disclosed Number of Requests

All disclosed 380116 367399 10650

Disclosed in part 419 26058 0

Total 691 36436 0

Disposition Paper Electronic Other Formats

All disclosed 272 10378 0

69(1)(f) 3 69.1(1) 12

68.2(b) 0 69(1)(e) 4 69(1)(g) re (f) 12

68.2(a) 43 69(1)(d) 2 69(1)(g) re (e) 12

68.1 43 69(1)(c) 0 69(1)(g) re (d) 12

68(c) 0 69(1)(b) 1 69(1)(g) re (c) 12

68(b) 0 69(1)(a) 3 69(1)(g) re (b) 12

68(a)Section Number of 43 69(1) 4 69(1)(g) re (a) 12

Requests Section Number of

Requests Section Number of Requests

Neither confirmed nor denied

2.3 Exclusions

2.4 Format of information released

2.5 Complexity

2.5.1 Relevant pages processed and disclosed

2.5.2 Relevant pages processed and disclosed by size of requests

Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages Disclosed

10112 260857 521 85391 12 6622 4 7317 1 7212

22897 816858 3304 545465 224 111239 49 55160 4 5850

12 0 5 0 2 0 0 0 0 0

61 0 0 0 1 0 0 0 0 0

1664 2896 19 2065 5 936 4 1581 0 0

2 0 0 0 0 0 0 0 0 0

34748 1E+06 3849 632921 244 118797 57 64058 5 13062

Total

3 All disclosed

Disclosed in part

All exempted All excluded Request abandoned Neither confirmed nor denied

0 0 2

Disposition

Less Than 100

Pages Processed 101-500

Pages Processed 501-1000

Pages Processed 1001-5000

Pages Processed More Than 5000 Pages Processed

All excluded 780 0 62

Request abandoned 19051 7478 1692

Disclosed in part 1742990 1534572 26478

All exempted 2236 0 19

Disposition of Requests Number of Pages

Processed Number of Pages

Disclosed Number of Requests

All disclosed 380116 367399 10650

Disclosed in part 419 26058 0

Total 691 36436 0

Disposition Paper Electronic Other Formats

All disclosed 272 10378 0

69(1)(f) 3 69.1(1) 12

68.2(b) 0 69(1)(e) 4 69(1)(g) re (f) 12

68.2(a) 43 69(1)(d) 2 69(1)(g) re (e) 12

68.1 43 69(1)(c) 0 69(1)(g) re (d) 12

68(c) 0 69(1)(b) 1 69(1)(g) re (c) 12

68(b) 0 69(1)(a) 3 69(1)(g) re (b) 12

68(a)Section Number of 43 69(1) 4 69(1)(g) re (a) 12

Requests Section Number of

Requests Section Number of Requests

Neither confirmed nor denied

2.3 Exclusions

2.4 Format of information released

2.5 Complexity

2.5.1 Relevant pages processed and disclosed

2.5.2 Relevant pages processed and disclosed by size of requests

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

Number of Requests

Pages Disclosed

10112 260857 521 85391 12 6622 4 7317 1 7212

22897 816858 3304 545465 224 111239 49 55160 4 5850

12 0 5 0 2 0 0 0 0 0

61 0 0 0 1 0 0 0 0 0

1664 2896 19 2065 5 936 4 1581 0 0

2 0 0 0 0 0 0 0 0 0

34748 1E+06 3849 632921 244 118797 57 64058 5 13062

Total

3 All disclosed

Disclosed in part

All exempted All excluded Request abandoned Neither confirmed nor denied

0 0 2

Disposition

Less Than 100

Pages Processed 101-500

Pages Processed 501-1000

Pages Processed 1001-5000

Pages Processed More Than 5000 Pages Processed

All excluded 780 0 62

Request abandoned 19051 7478 1692

Disclosed in part 1742990 1534572 26478

All exempted 2236 0 19

Disposition of Requests Number of Pages

Processed Number of Pages

Disclosed Number of Requests

All disclosed 380116 367399 10650

Disclosed in part 419 26058 0

Total 691 36436 0

Disposition Paper Electronic Other Formats

All disclosed 272 10378 0

69(1)(f) 3 69.1(1) 12

68.2(b) 0 69(1)(e) 4 69(1)(g) re (f) 12

68.2(a) 43 69(1)(d) 2 69(1)(g) re (e) 12

68.1 43 69(1)(c) 0 69(1)(g) re (d) 12

68(c) 0 69(1)(b) 1 69(1)(g) re (c) 12

68(b) 0 69(1)(a) 3 69(1)(g) re (b) 12

68(a)Section Number of 43 69(1) 4 69(1)(g) re (a) 12

Requests Section Number of

Requests Section Number of Requests

Neither confirmed nor denied

2.3 Exclusions

2.4 Format of information released

2.5 Complexity

2.5.1 Relevant pages processed and disclosed

2.5.2 Relevant pages processed and disclosed by size of requests

Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages Disclosed

10112 260857 521 85391 12 6622 4 7317 1 7212

22897 816858 3304 545465 224 111239 49 55160 4 5850

12 0 5 0 2 0 0 0 0 0

61 0 0 0 1 0 0 0 0 0

1664 2896 19 2065 5 936 4 1581 0 0

2 0 0 0 0 0 0 0 0 0

34748 1E+06 3849 632921 244 118797 57 64058 5 13062

Total

3 All disclosed

Disclosed in partAll exempted All excluded Request abandoned Neither confirmed nor denied

0 0 2

Disposition

Less Than 100

Pages Processed 101-500

Pages Processed 501-1000

Pages Processed 1001-5000

Pages Processed More Than 5000 Pages Processed

All excluded 780 0 62

Request abandoned 19051 7478 1692

Disclosed in part 1742990 1534572 26478

All exempted 2236 0 19

Disposition of Requests Number of Pages

Processed Number of Pages

Disclosed Number of Requests

All disclosed 380116 367399 10650

Disclosed in part 419 26058 0

Total 691 36436 0

Disposition Paper Electronic Other Formats

All disclosed 272 10378 0

69(1)(f) 3 69.1(1) 12

68.2(b) 0 69(1)(e) 4 69(1)(g) re (f) 12

68.2(a) 43 69(1)(d) 2 69(1)(g) re (e) 12

68.1 43 69(1)(c) 0 69(1)(g) re (d) 12

68(c) 0 69(1)(b) 1 69(1)(g) re (c) 12

68(b) 0 69(1)(a) 3 69(1)(g) re (b) 12

68(a)Section Number of 43 69(1) 4 69(1)(g) re (a) 12

Requests Section Number of

Requests Section Number of Requests

Neither confirmed nor denied

1080611

(17)

2.5.3 Other complexities

2.6 Deemed refusals

2.6.1 Reasons for not meeting statutory deadline

2.6.2 Number of days past deadline

2.7 Requests for translation

French to English 0 0 0

Total 0 0 0

Translation Requests Accepted Refused Total

English to French 0 0 0

More than 365 days 167 60 227

Total 4052 276 4328

121 to 180 days 114 22 136

181 to 365 days 78 47 125

31 to 60 days 339 26 365

61 to 120 days 206 32 238

1 to 15 days 2746 63 2809

16 to 30 days 402 26 428

4328 4085 126 117 0

Number of Days Past Deadline

Number of Requests Past Deadline Where No

Extension Was Taken

Number of Requests Past Deadline Where An

Extension Was Taken Total Number of Requests Closed Past

the Statutory Deadline

Principal Reason Workload External

Consultation Internal

Consultation Other

Total 579 60 0 00 360 6210

Request

abandoned 25 3 0 1 29

All excluded 2 0 0 2 4

All exempted 9 0 0 2 11

Disclosed in

part 445 3 0 27 475

All disclosedDisposition Consultation 98 0 0 4 102

Required Assessment of

Fees Legal Advice

Sought Other Total

Neither confirmed nor denied

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Annual Report 2015–2016 | Access to Information Act | Privacy Act

16 15

3.1 Reasons for extensions and disposition of requests

3.2 Length of extensions

5

Reproduction 0 $0 0 $0

Total 39817 $199,720 126 $985

Preparation 0 $0 0 $0

Alternative format 0 $0 0 $0

Production 0 $0 0 $0

Programming 0 $0 0 $0

Application 39814 $199,345 125 $760

Search 3 $375 1 $225

Part 4: Fees

Fee Type

Fee Collected Fee Waived or Refunded Number of

Requests Amount Number of

Requests Amount

365 days or more 0 0 0 0

Total 593 5 327 29

121 to 180 days 21 2 11 0

181 to 365 days 12 0 2 4

31 to 60 days 480 1 122 17

61 to 120 days 32 1 103 8

Other

30 days or less 48 1 89 0

Total 593 5 327 29

Length of Extensions

9(1)(a) Interference With

Operations

9(1)(b)

Consultation 9(1)(c)

Third-Party Notice Section 69

No records exist 18 0 12 1

Request abandoned 29 1 13 2

All exempted 6 0 5 0

All excluded 3 0 2 0

All disclosed 100 0 26 4

Disclosed in part 437 4 269 22

Part 3: Extensions

Disposition of Requests Where an Extension Was Taken

9(1)(a) Interference With

Operations

9(1)(b)

Consultation 9(1)(c)

Third-Party Notice Section 69 Other

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1 to 15 Days

16 to Days30

31 to Days60

61 to Days120

121 to Days180

181 to Days365

More Than

Days365 Total

76 39 16 3 134

27 28 25 4 84

7 5 3 1 16

2 1 2 0 5

0 0 0 0 0

6 2 0 1 9

118 75 46 9 0 0 0 248

1 to 15 Days

16 to Days30

31 to Days60

61 to Days120

121 to Days180

181 to Days365

More Than

Days365 Total

2 0 2 0 0 0 0 4

2 3 1 0 0 0 0 6

0 0 1 0 0 0 0 1

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

4 3 4 0 0 0 0 11

Total

Disclose entirely Disclose in part Exempt entirely Exclude entirely

Consult other institution Other

Consult other institution Other

Total

5.3 Recommendations and completion time for consultations received from other organizations

Recommendation

Number of Days Required to Complete Consultation Requests Recommendation

Number of Days Required to Complete Consultation Requests

Disclose entirely Disclose in part Exempt entirely Exclude entirely

Pending at the end of the

reporting period 22 2985 0 0

5.2 Recommendations and completion time for consultations received from other Government of Canada institutions

Total 270 12930 11 654

Closed during the reporting

period 248 9945 11 654

Received during reporting period 260 12255 11 654

Outstanding from the previous

reporting period 10 675 0 0

Part 5: Consultations Received From Other Institutions and Organizations

Consultations

Other Government of

Canada

Institutions Number of

Pages to Review Other

Organizations Number of Pages to Review 5.1 Consultations received from other Government of Canada institutions and

organizations

0

0 0

0 0 0

0 0 0

0 0 0

0 0 0

0 0 0

(20)

Annual Report 2015–2016 | Access to Information Act | Privacy Act

18 17

Part 6: Completion Time of Consultations on Cabinet Confidences 6.1 Requests with Legal Services

Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages Disclosed

2 49 0 0 0 0 0 0 0 0

0 0 1 108 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0

1 36 0 0 0 0 0 0 0 0

0 0 1 202 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0

3 85 2 310 0 0 0 0 0 0

6.2 Requests with Privy Council Office

Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages

Disclosed Number of

Requests Pages Disclosed

0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0

0 0 0 0

7

185 12 0 197

Part 8: Court Action

Section 41 Section 42 Section 44 Total

121 to 180 181 to 365 More than 365 Total

Part 7: Complaints and Investigations

Section 32 Section 35 Section 37 Total

1001-5000

Pages Processed More Than 5000 Pages Processed

1 to 15 16 to 30 31 to 60 61 to 120 More than 365 Total

Number of Days

Fewer Than 100

Pages Processed 101‒500 Pages Processed

501-1000 Pages Processed 1 to 15

16 to 30 31 to 60 61 to 120 121 to 180 181 to 365 Number of Days

Fewer Than 100

Pages Processed 101-500 Pages

Processed 501-1000

Pages Processed 1001-5000

Pages Processed More Than 5000 Pages Processed

(21)

9.1 Costs

9.2 Human Resources

Note: Enter values to two decimal places.

Students 0.03

Total 42.73

Part-time and casual employees 16.30

Regional staff 0.00

Consultants and agency personnel 0.00

Total $2,831,095

Resources

Person Years Dedicated to Access to Information

Activities

Full-time employees 26.40

Goods and Services $89,628

• Professional services contracts $60,957

• Other $28,671

Expenditures Amount

Salaries $2,666,947

Overtime $74,520

Part 9: Resources Related to the Access to Information Act

(22)

References

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