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Our Services Dynamic Data Centre Infrastructure-as-a-Service.

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Dynamic Data Centre (DDC) is TelecityGroup’s

Infrastructure-as-a-Service offering – one of the key

elements of cloud computing. Through DDC, we are

able to provide you with a dynamic, fully virtualised IT

infrastructure that you can scale up and down easily,

and only charge you for as much as you need.

Much more than just a virtualised server over the Internet,

DDC provides enterprise-class processing power, memory

resource, storage space and networking in TelecityGroup’s

highly-connected, state-of-the-art data centres, together

with private virtualised firewalls and load-balancers.

A comprehensive portal gives you the ability to carry out

key tasks such as monitoring resources and trends, along

with resizing and shutting down virtual machines.

DDC allows you to combine elements of physical and virtual

infrastructure to meet your specific requirements, with

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Is Dynamic Data Centre for me?

Whether you want to run your entire IT infrastructure on

demand or prefer a hybrid environment incorporating colocated infrastructure, TelecityGroup’s DDC can meet your needs. Unlike a purely physical environment, DDC allows you to scale during peak times by giving you access to additional computing power whenever you need it. This means there is no need to over-provision hardware, therefore improving efficiency and reducing wasted resources.

You could be a retailer that needs to ramp up your ecommerce store at Christmas, a business planning a six-month TV advertising campaign, or a helpline expecting an increase in traffic during a strike. Perhaps your business depends on periodic, compute-intensive or ‘bursty’ server workloads, or your IT department needs to carry out extensive software development and testing. In all these cases, TelecityGroup’s DDC provides variable, consumption-based IT infrastructure that can be scaled to meet your requirements.

What technology does Dynamic Data Centre use?

We have built DDC using best-of-breed technology, including the industry-leading VMware vSphere virtualisation platform, HP C-Class blades, NetApp storage arrays and a very low-latency 10GbE switching fabric to deliver a premium enterprise-class service with full redundancy built-in from the ground up. Our proven Backup & Recovery service is directly integrated into the DDC to provide a secure and redundant managed data backup and restore service.

Security is a priority for any shared infrastructure and as you would expect from TelecityGroup, DDC is delivered in data centres certified to ISO27001 and PCI DSS. Importantly, DDC can provide you with your own private virtualised Check Point firewalls and Zeus load balancers – delivering the very best security, performance and scalability.

Why TelecityGroup?

As a data centre specialist, you can rely on us to effectively manage all the elements involved in Infrastructure-as-a-Service, including high-quality connectivity, security, built-in redundancy and managed service capabilities such as managed network security & load balancing. We use proven technology to deliver an enterprise-class service and can offer a range of complementary services to make your infrastructure work harder for you.

We back up our technology expertise with a 24x7x365 service desk staffed by on-hand support teams. They continually monitor the service, resolve issues, help with troubleshooting and assist you with all your requests. This ensures that you can rely on DDC to provide you with the enterprise-class service you need.

Much more than just a virtualised

server over the Internet, DDC

provides enterprise-class processing

power, memory resource,

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Key features

Flexible

We offer short contract terms for maximum flexibility. Adding additional IT resources is straightforward and you can cross-connect into the DDC from a colocation environment in any of TelecityGroup’s data centres.

Scalable and efficient

DDC is a highly cost-effective solution: with minimum outlay required, you only pay for what you need. Our dynamic virtual environment means that you are able to scale quickly and easily over your committed resource level, accessing additional virtualised IT resources temporarily to meet your increased demands. You can also increase your committed resource level at any time.

Comprehensive user portal

A customer web portal provides the main interface to the DDC virtual infrastructure. It allows you to start or suspend a Virtual Machine (VM), resize VM resources, view VM resource allocation and monitor trends in CPU, memory, disk and network usage. Enterprise-grade platform

As an infrastructure specialist, we use enterprise-grade equipment throughout. Everything is designed to be highly available, including the storage, server, power and network, with no single points of failure.

Secure

TelecityGroup takes security extremely seriously: all internal customer communications are protected by virtual firewalls providing perimeter security and multi-tier traffic segregation. Combined with the enhanced security features in VMware vSphere, this ensures customer isolation and peace of mind. Reliable

In addition to providing a highly secure environment, the VMware vSphere virtualisation platform is also designed to be extremely reliable. For example, the built in high-availability features ensure all VMs on a failed physical server migrate seamlessly onto spare physical resources.

Deployment options

There are three main deployment scenarios for DDC and related services, as follows:

Option 1

Fully virtualised

Fully virtualised infrastructure: network security, load balancing and server resources all within DDC.

VMware platform Web Tier

App Tier

DBTier Dynamic Data Centre

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Option 2

Hybrid

Mix of physical and virtual resources. For example, high performance physical database servers provided seamlessly alongside virtual machines, all within the DDC environment.

VMware platform Non-virtualised physical infrastructure

Web Tier

App Tier

DB Tier Dynamic Data Centre

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Dynamic Data Centre

VMware platform E.g 192.168.2.0/24

Physical servers & network infrastructure Web Tier App Tier DB Tier Colocation Environment Firewalling Load Balancing Web Server App Server DB server Web Server App Server VM VM DB server Option 3 Colocation Cross-Connect

Scale out of an existing customer colocation infrastructure onto virtual machines within DDC. Seamless layer 2 cross-connection from either a local or remote TelecityGroup data centre.

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Technical details

Technology deployed

VMware vSphere virtualisation NetApp storage platform Multiple HP C7000 blade chassis

Ultra-low-latency 10GbE switching fabric, from Arista and Cisco

Per-customer Check Point Virtual Edition firewall instances and Zeus load balancing technology

Support

Service hours: 24x7x365

Service activation: 5 business days Service levels

Notification of monitoring alerts: 15 minutes Response to customer requests: 15 minutes

Virtual machine change requests: within 4 business hours

Service options

Operating systems supported for managed machines:

Microsoft Windows

CentOS Linux

Red Hat Enterprise Linux

Operating systems supported for unmanaged machines:

Deploy one of the above

Deploy a customer-supplied virtual disk image or appliance Operating systems support for managed machines:

Patch notification

Patch deployment on request, with rollback from VMWare snapshots if necessary

Systems administration support on request Choice of Virtual Machine size:

A number of options, with corresponding levels of processor, memory and hard disk resource

Ability to increase processor, memory and hard disk resource and number of virtual machines in line with requirements

Firewalls:

Check Point Virtual Edition firewall instances Load balancers:

Zeus Load Balancer virtual appliances

Zeus Traffic manager virtual appliances Multiple connectivity options:

IPMH – includes protection with TelecityGroup’s DDoS Mitigation Service

LES or physical cross-connect

Data Security:

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1808/UK/L/0912/V1

Outstanding data centres. Expertise you can trust. Europe’s leading provider of premium network-independent data centres.

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