Programming
» Events for Toddlers
• Emerging Adults
• Seniors
» Library without Walls
» STEAM
» Cultivate curiosity
Community
Hub
» Community Destination
» Meeting Spaces
» Engaged Experiences
Team
Building
» Expanded & trained staff
» Community Collaboration
» Library Board Advocacy
» Friends of the Library
Enhanced
Technology
» Makerspaces
» User-focused
interfaces
Marketing &
Messaging
» Improved Website &
Social Media
» Newsletter
» Increase message
outreach
» Create Library Brand
Expanded
Collection
» Books
» Digital Platforms
& Content
» Library of Things
» Genealogy Center
» Collections
» Programs
» Services
Bond
Ballot
MORE
» Library of the
Future for the Lyon
Township community
VISION
To be a community gathering place
Mission
Lyon Township Public Library
1. https://www.theoaklandpress.com/news/nation-world-news/oakland-county-still-among-the-top-in-population-growth-amidst/article_3107ae86-e0a4-59b3-9a3e-1919b58f51b8.html
The Lyon Township Public Library (LTPL) embarked on a strategic planning process to better understand community needs and library
trends to create a vision for the Lyon Township “Library of the Future.” The role of libraries across the nation and the globe are evolving to reflect changes in lifestyle, technology, cultural norms, and demographics. Lyon Township was among the state’s top five fastest-growing communities from 2010 through 2017, increasing its population by 36.6 percent since 2010, or 5,310 residents. Residents are attracted to the community’s high quality school system, and sense of community and safety.1
Approval of a new operating millage in 2017 put the library on solid financial footing in their current location. However, there are significant constraints in the current space relative to the collection, programming, meeting and study space, as well as staff resources. A Community Survey was completed in the spring of 2019 as a part of the strategic planning process by 761 residents, a 4.2% individual response rate, showing a 11.4% household response rate for Lyon Township. The respondents voice a strong desire for larger collections and more programming, and indicated that more space would increase their use of the library. These results align with national library trends to create
community spaces with carefully curated resources and programming. The LTPL is focused on meeting these needs to support the growing population.
LTPL is going Fine Free in 2019 as a way to enhance services and improve the library experience for all of its patrons.
The strategic planning committee identified a number of strategic initiatives that include community building, enhanced digital content and platforms, building library awareness, enhanced programming and collections, and a bond proposal for a new building in 2020. The recommendation is to put before the voting public a bond proposal for the construction of a new library on the ballot in 2020, that would lead to a new library opening in 2022. The library would operate within its current operating millage through its expiration in 2027, and then propose an increased operating millage to fully support enhanced services, programming and resources in the new facility.
Two financial scenarios were developed to reflect both approval of the bond proposal and its impact on library operations and a second status quo projection. The bond issue case shows a deficit over the 5 years of $185,575, while the status quo projection shows a surplus of $457,824 over that same time period.
Summary
Executive
The Lyon Township Public Library (LTPL), founded in 1956, once served a small rural community with a population of less than 3,000. Originally formed as the Lyon Township branch of the South Lyon Public Library in an empty room in New Hudson Elementary School (now Dolsen Elementary School), it had only 1,000 books. In 1968 the library moved to the old Township Hall on Pontiac Trail, and moved to its current location in 1980. The original structure was only 2,000 square feet and an addition in 1992 doubled the library’s space. In 2007 LTPL successfully passed its first dedicated operating millage, securing its own funding which is managed by the Library Director and a 6-member elected Board of Trustees. This millage allowed the library to increase hours, staffing, programs and collections to better serve the growing community. An
operating millage increase and a bond initiative was defeated in 2016 that sought to build a new library facility. In 2017, an increased operating millage was approved to expand library hours, services, collections, staffing and digital resources.
Mission
3
Stakeholder
Value Proposition
Library Patrons
» Place/Space to meet
» Resources
» Staff assistance
» Socialization
» Information
» Entertainment
» Programming
» Education
» Community space
» Access to resources otherwise not
available in the community
Non-Library Patrons
» Increased property values
» Community resource
» Meeting space
Board
» Support to the library
» Fostering literacy
» Community involvement
» Spread the word - advocates/
ambassadors
» Meaningful service / Civic duty
Staff
» Employment
» Meaningful work
» Team
» Helping others
» Rewarding
Local
Government Agencies
» Community resource
Friends of the Library
» Interest in library
» Enjoy working on the book sales
» Volunteer
» Passive fundraising
Proposition
Lyon Township Public Library has multiple stakeholders who receive different benefits from the organization. The following chart depicts key stakeholders and their unique value propositions
Strengths
» Staff
» Engaged Board
» Friends of the Library
» Township financial support
» Supportive patrons/users;
» Millage $
• Extended hours
• Increased and Full time staff
• Increased programs, databases, materials
• Can say Yes more
» Improved technology
• Staff technology
• Security
• Public Technology
» Member of TLN - library consortium
» Shared automation network
» Location: center of Lyon Township
• Scenery
• Library campus
» Township
» Free use of Community Room
» Open access
» Genealogist
» Seed library
» Youth programs
» Diversity of programs
» Electronic newsletter
Challenges
» Location/Building
• Lack of space
• Can’t walk/bike here
• No room for expansion
• Not enough parking
» Outreach is difficult
• Lack of community spaces
• No downtown area
» Limited old money in township
• Limited long-term donor base
• Small business base
» Communicating library value proposition
• Changing community
» Many other area libraries
» Tax opposition
Opportunities
» Fastest growing community in Oakland
County
» New residents
» Community communicates via Social Media
» New students (new schools)
» New technology - space enhancer
» Millennials coming back to the library
» Tech savvy
» 3D printing
» Supportive user base
Threats
» Tax opposition
» Bedroom community
» Many other area libraries
» Security
» Economy
LTPL is one of seven libraries within a 10 mile radius. The libraries all participate in The Library Network. This enables patrons to check out and return books and participate in programs and other services at all of these community libraries. Below is a comparison of the libraries and their approximate distance from LTPL.
5
Library
Distinguishing Attributes
Lyon Township
Public Library » Friendly and helpful staff » Small comfortable
cozy space » Genealogy
services
» Lot of programming for size of library » Location on the lake
Novi
(6.5 miles) » Bigger space and more materials» More funding
» Next door to schools Milford
(8 miles) » Walkable» In the downtown
area
» Bigger location » On a bike path Brighton
(9.75 miles) » Bigger facility» Good location near Meijers
» Not walkable
Library
Distinguishing Attributes
Salem-South Lyon (4 miles) » Currently expanded children’s area » Bigger building » Larger collection
» On the bike path (not walkable) » Lyon Township
residents must pay a yearly fee to check out books at this facility
Wixom
(4.75 miles) » Easily accessible (driving)» Decent size facility
» Walkable Northville
(10.5 miles) » #2 size in the area» Established
community
» Walkable in downtown area » Planning expansion
Research
Primary
Focus Group
A focus group was held on January 8, 2019 with 19 Lyon Township community members. These were regular library users with frequencies of use that varied from 2 to 3 times per week to once a month. They saw the library as a community resource to promote literacy, tie activities and literature together, provide “free” entertainment and access to other libraries. The group was satisfied with aspects of the library that included the following:
» Visibility of staff » Books
» Genealogy resources » Seed library
» Youth and adult programming » Digital stuff
» Newsletter » Location » Signage
» Youth area cozy and welcoming » Community center attached » Interlibrary loans
» New things as a result of the millage
» Computers for people to use » Community Reads program » Access to other libraries » A place where people know you
There were also a number of changes they would like to see at the library that included:
» More space » More parking
» More programming: teens, adults » More books: youth literature,
upper elementary » More ebooks
» Bigger youth literature section is lacking (no room to put it) » Upper elementary books
are limited » STEM kits
» Kits for early readers » More awareness of what is
available (communications) » Author visits for teens
and pre-teens
» Introducing library to new users (Welcome Wagon)
» Better maintained DVD collection » Year long reading program
(1000 books before kindergarten) » Music library - sheet music, cds » More technology help
» Entrepreneurial business focus » Community leadership - more
collaboration with township board
The group shared their vision for the library of the future and what it would look like in 10-15 years. This discussion included:
» More of everything we like » Balance of digital and non-digital » Human connection through
products and people
» Better facility - space and parking » Coffee shop
» More of a collaborative effort » Public/Private partnership » More programming
A community survey was distributed on February 19 and was available through March 12, 2019. The survey was shared via email, the library newsletter and social media with printed copies available in the library for patrons. 761 unique survey responses were received. This is a response rate of 4.2% based on the 2017 US Census population of
Lyon Township of 18,172. However, a more accurate response rate can be calculated using the number of housing units in Lyon Township, assuming that the majority of survey responses were completed 1 time per household. Using the 2017 US Census number of housing units in Lyon Township of 6,670, this reflects a response rate of 11.4%.
Checking out books, DVDs or attending a program led the responses of why people visit the library. Those who do not visit the library often cited that they are too busy, prefer to buy books or other materials, don’t think of the library or can’t find the materials they want.
Community Survey
WHY DO YOU VISIT THE LIBRARY?
COUNT
COUNT
R E A S O N
R E A S O N
WHY DON’T YOU VISIT THE LIBRARY?
7
To Check
Out A Book Out A DVD/To Check Blu-Ray
To Attend
A Program To CheckOut an Audiobook/ Book on CD
To Use
A Computer Newspaper To Read a or Magazine For Genealogy Assistance To Utilize Meeting Space To Use
the WiFi Out Music To Check CDs To Check Out Hotspots 611 60 54 51 45 23 22 21 19 17 14 13 13 13 6 5 700 600 500 400 300 200 100 0 60 40 20 0 287 274 120 86 57 58 60 47 36 23
Too Busy I Prefer to Buy
Nev er Think of Librar y Can’ t F ind Mater ials I W ant
Use Online Don’
t Lik e Fines Not Con venient Hour s Not Con venient
Use Other Librar
ies Not
Interested
in Pro
grams
Not Quiet Too Small XXX Other
ADDITIONAL RESOURCES REQUESTED
The community said they would like to see more books, downloadable e-materials and programming and that new books and movies, more programs, book drops, and more
space for material would increase their usage. They also indicated that a larger children’s area, more seating and an enhanced outdoor space would increase library visits.
Research
Secondary
A benchmarking study was completed that compared LTPL with 6 local libraries. The full study result spreadsheet can be found in
Appendix I. These included: » Milford (Class 4) » South Lyon (Class 4) » Wixom (Class 4) » Brighton (Class 5) » Northville (Class 5) » Novi (Class 6)
LTPL is a Class 4 library meaning that it supports a service area population of between 12,000-25,999 people. Class 5 supports 26,000-49,999 and Class 6 supports 50,000+.
Some Selected Takeaways:
» LTPL has significantly less space per capita than any other library, by a factor of 4 to 6 times.
» While millage revenue is close to the average for all Class 4
libraries, it is significantly lower per capita than other benchmarked libraries. Other Class 4 libraries are found throughout the state and are often in areas of significantly lower wealth than Oakland County. » Average number of librarians is significantly lower than other
Class 4 libraries. LTPL has 2.0 librarians compared to a Class 4 average of 4 and benchmarked local libraries of between 5 and 6. » Percent of cardholders for LTPL was on track with
the Class 4 average.
» Number of visits to the library also met the Class 4 average, even though the square footage of 3,900 for LTPL was very small compared to the Class 4 average of 16,905.
The common thread throughout the research and writings on the library of the future is that it is evolving to meet the changing needs of the public and will embrace the impact and accessibility of technology. Cultural and demographic shifts are creating greater needs for a sense of community, with residents reflecting diverse socioeconomic backgrounds. A recent American Life podcast focused on the fact that libraries aren’t just for books. They’re often spaces that transform into what you need them to be: a classroom, a cyber cafe, a place to find answers, a quiet spot to be alone.2 The library of the future looks and feels different beginning with the allocation of space. Patrons are generally seeking more space for:
» Study and Research: Individual and Group
» Community: meetings, lectures, social gatherings
» Group projects with Whiteboards/ Smart Boards/LCD Projectors » Laptop use with power/
data outlets
» Fixed computer workstations » Technology peripherals » Layouts that make Library Staff
more accessible to the public And less space for:
» General Collections » Collection Processing » Reference Collections3 The American Library Association (ALA) has an on-going initiative to study and help shape successful and sustainable visions for the nation’s libraries. The ALA has identified seven trend categories impacting the library of the future: Society, Technology, Education, the Environment, Politics (and Government), Economics, and Demographics (STEEPED).4
Additional research by Teach Thought in celebration of National Library month identified 10 trends that libraries are engaging to meet the needs of both today and tomorrow’s patrons:
1. More technology 2. Sensory storytimes
3. Better outreach to ESOL and ESL adults and children 4. Automation
5. Emphasizing community space 6. More social media savvy 7. Digital media labs 8. Electronic outposts 9. Crowdsourcing
10. More active librarians5 The LTPL staff and Board members identified the following trends that they see specifically impacting the future for the LTPL:
» Digital Content
• Downloadable Materials • Online Databases
» Higher expectation of Library services (in Lyon Township) » Demand for more programming » Social workers
» Community center (living room of the community)
» Outdoor space
The state of the art facility may include an environmentally friendly building designed with interior and exterior spaces that offer that community living room for the patrons. The Oakland County Genealogy Center would leverage and significantly expand the genealogy resources to become the “go-to” resource for the region. A robust library without walls would include satellite service at the Lyon Township schools, home visits, a bookmobile, and other outreach programs. Becoming the benchmark in programming for emerging adults would include college and career services and an inviting and purposeful third space with targeting programming to attract and retain emerging adults.
The team looked at these future trends and identified several long-term (10+ year) goals that would create a library of the future for the Lyon Township community.
» Community
building
» Enhanced
technology
» Team building
» Digital content
and platforms
» Programming
» Build awareness:
marketing and
messaging
» Expanded
Collection
» Bond ballot
initiative
Hairy
Initiativ
es
BIG
Audacious
Goals
Strategic
STRATEGIC
INITIATIVE SMART Goals Q3-Q4 CHAMPION SMART GOALS 2020 CHAMPION
Community
building Initiate card sign ups at 2 additional schools (4 total) (Card for Every 6th Grader) - Q3
Jocelyn Library card signups at 2 additional schools (Card for Every 6th Grader) - Q4
Jocelyn
Library to go fine free in Q3 Holly Scout/Community Service project -
2 little free libraries - Q4 Holly Outreach with Story Time to
2 preschools/month by Q4
Jocelyn “One Seed, One Community” project - Q2
Pam
Lunch & Learn with digital
business tools - Q3 Marj Story book walk on Rail Trail - Q4 Jocelyn/
Melissa Build Awareness to
Community Building - Q4 Holly Increased
collaboration 2 “Let’s Talk” programs with Neighborhood Library Association - Q3/Q4
Jocelyn Collaborate with South Lyon Garden Club for shared programming with LTPL Grows - Q3
Pam
Host 1st Michigan Seed
Library Summit - Q3 Pam Enhanced
technology
Develop phase I of Maker Space - Q4 Marj Install Digital Conversion Station - Q3 Marj Develop phase II of Maker Space - Q4 Marj Tablet for outreach (Loaded with digital content/databases) - Q1
Marj
Team Building Form committee to begin review of Policy & Procedure Manual/ Employee Handbook - Q4
Holly Develop succession contingency
plan for each position - Q2 Holly
Replace Alice on board by Q4 Holly Complete board retreat in Q2
to focus on bond campaign Holly Hire Marketing & Outreach Librarian
by Q3
Holly Complete review of Policy and
Procedure Manual/Employee Handbook - including review by Library Lawyer - Q3
Holly
New tracking system of staff
professional development to include hours spent - 20 hours per person - Q4
Holly
Digital Content
and Platforms Evaluate new digital platforms for learning by Q3 Holly/Marj Implement new platform in Q1 Marj Create plan and budget for 2020
new platforms by Q4
Marj Create plan and budget for 2021 new platforms by Q4
Marj
Scanning of Local History materials (Funeral Home books) for digital access - Q4
Cathy Increase digital content downloadable
collection by 10% - Q4 Holly
The following SMART (specific, measurable, attainable,
realistic and time-bound) goals for 2019 Q3 and Q4
and 2020 supporting the strategic initiatives and the
long-term BHAGs.
Goals
SMART
STRATEGIC
INITIATIVE SMART Goals Q3-Q4 CHAMPION SMART GOALS 2020 CHAMPION
Digital Content and Platforms
(Continued)
Develop outreach to Assited Living Facilities - Q4
Holly Develop Instagram outreach plan - Q1 Holly
Create Marketing Plan - Q1 Holly Increase number of patrons receiving
newsletter by 10% by Q4 Marj Develop Newsletter/Outreach all household mailer in Q2 Michelle Increase marketing of digital
content and platforms on Facebook to 4x a month - Q3
Marj Redsign LTPL website - Q4 Marj
Programming Develop new Adult program events (trivia night & book bingo) - Q4
Holly/ librarian
4 Author/book events by Q4 Holly/ Jocelyn Investment Program featuring
MorningStar database - Q4 Marj Additional Genealogy Lock in added in Q2 Cathy Additional sessions for popular SRP
events to minimize crowding - Q3 Jocelyn 2 music events by Q4 Holly/Jocelyn 1 music/concert event by Q4 Holly
Expanded Collection
Weed Adult Non-Fic and update collections as needed - Q4
Holly/ librarian
Weed entire collection for
damaged and non circulating items - Q4 Holly/ Jocelyn Introduce sensory items in
kids area by Q4 Holly Increase Seed Library Collection by 10% - Q3 Pam Create pathfinder for sustainable
living collection (LTPL Grows). Identify areas for growth - Q4
Pam
Playaway Launchpads by Q4 Jocelyn Circulating STEAM kits by Q4 Jocelyn Bond Ballot
Initiative
Engage Library planner to update needs assessment, review goals of new library facility and confirm building size and construction costs - Q4
Holly Township and Bond Attorneys + Size of Bond April 2020 - Q1
Holly
Campaign - April through
November 2020 Holly Contact Campaign Consultant - Q1 Holly Form Campaign Committee - Q2 Holly Ballot Language written and approved
- Q2 Holly
Ballot November 2020 Campaign Committee
The LTPL staff includes 6 full-time and 7 part-time individuals plus 10 volunteers. The current space presents a limitation to increasing the staff. If a new and larger building is completed, a future millage will be presented to increase staff to support enhanced library services, collections and programming. The current staff includes the following:
HOLLY TEASDLE has been the Library Director at LTPL since 2005. She holds a BA in Anthropology from Oakland University, a MA in Landscape Archaeology from the University of Wales, and a MLIS from Wayne State University. As an Archaeologist, Holly worked and conducted research in the United States, Ireland, Wales and Germany. She had graduate internships teaching archaeological field school in Dublin, as a library intern at the Undergraduate Library at Wayne State University, and an archival intern at Cranbrook Archives and the Royal Commission of Ancient and Historical Monuments in Wales. Prior to coming to LTPL, she was the Archivist for the Franklin Archives at Temple Beth El. As the Director at LTPL, Holly manages the budget, staff and programs and strives to lead the library to be an integral part of the community of Lyon Township. She also acts as the Adult Services Librarian, and manages adult programming, collection development, and community outreach. She lives in Southfield with her husband Chris of 19 years, and three children.
MARJORIE O’DONNEL has been the Technology Coordinator at LTPL since 2008. Prior to joining the library team, she spent 10 years in sales and marketing for 2 major computer manufacturers. As Technology Coordinator, she is responsible for researching and purchasing new
technology for the library, maintaining all library technology, and assisting patrons with use of library and personal technology. Technology includes physical equipment in the library, software platforms, electronic resources, the library website, the library electronic newsletter and library social media platforms. Marj is also responsible for scheduling of the Community Center and coordinates community events.
JOCELYN LEVIN earned her Master of Library and Information Science degree from Wayne State University in 2006, after earning a Bachelor of Arts degree in Psychology from Oakland University in 2004. Prior to accepting a part time Youth Services Librarian position at LTPL in November 2016, she worked in many area libraries including the Birmingham Baldwin Public Library, the Dearborn Heights City Libraries, the Redford District Library, and the Bloomfield Township Public Library. Since January 2018, Jocelyn has been our full time Youth and Teen Services Librarian. She serves on many local and state library committees and enjoys gardening at her West Bloomfield home with her husband, Brad.
MELISSA SHANK has been the Youth Program Assistant at LTPL since 2018. She helps create and run youth programs such as storytime and the youth writing club, and curates the graphic novel collections. In her free
time she’s often found reading comics or playing video games.
MICHELLE FIELDS, Marketing and Program Coordinator since 2008. Michelle book programs, conducts and organizes community outreach initiatives, creates all marketing and promotional materials for the library, is the Friends of the Library liaison, and manages advertising and branding of the library. When she’s not working she enjoys running and reading.
PAM QUACKENBUSH, Library Technician has worked for LTPL since 2001, holding many different positions in her tenure including Clerk and Interim Director. She orders and processes books and AV library materials, as well as ordering library supplies. Using the library operating system she works with others to run reports and maintain the library databases and collection. Pam also manages LTPL Grows, which consists of sustainable living programming, the Seed Library, the Demonstration Garden, and the Lyon Township Community Garden
CATHRINE MCCARTHY COTTONE has been at LTPL as the Genealogist for 19 years. She helps patrons find their roots – by guiding them to use print and digital resources. She also gives presentations and lectures in the library and to outside groups. Cathy also does collection development,
Team
The
The Staff
hosts genealogy round tables and lock-ins, and hosts book clubs. Cathy has been doing her own genealogy for over 30 years, and has been a member of the Irish Genealogical Society of Michigan for 25 years, having served on the board and been an editor of the newsletter.
JANET DAVIO, Head Clerk, has worked at the library since 1988, and has had many roles in her tenure. She currently works in technical services, cataloging and processing books and materials. Janet has lived in Lyon Township since 1973.
LUCAS STODOR has been at LTPL since 2014, starting first as a part-time Page, then a part-part-time Clerk, becoming a full time Clerk in 2018, serving patrons at the desk in all manner of circulation services. He also assists in collection maintenance and technical services. Lucas is a student at Washtenaw Community College
ALTA MOORE, a local library enthusiast, has been a Clerk, assisting patrons at the front desk in all aspects of library service, since 2013.
KAREN STANARD joined the LTPL staff as a Clerk in 2018, working the front desk checking out books and assisting patrons. In her spare time she enjoys reading, participating in living history events and sewing and art projects.
LEAH BARBER, a high school junior, has been working as a library page at LTPL since 2018.
RAEDEN DOUGLASS, a high school senior, has been a library page at LTPL since 2018.
The Board of Trustees includes 6 elected members. All members must be residents of Lyon Township and serve 4-year terms. In the event a trustee resigns before the 4-year term is up, the remaining board members appoint a new member who serves until the next election.
ALICE FITZGERALD, LTPL Board president and past Vice President, has been on the Library Board since 2001. Married to Brian for 33 years, she has 4 adult sons and they have lived in Lyon Township since 1991. She holds a B.S in Biology, an Associate’s degree in RHIT and has a Teaching Certificate. She is an Inpatient Medical Coder for R1, and her hobbies include reading, traveling and scrapbooking.
DON GEHRLEIN joined the LTPL Board in 2016 and is the current Library Board Treasurer. He and his wife Pat moved from Arkansas to Lyon Township in 2011 in order to be closer to one of their three children and six grandchildren. They have been married for over fifty years, and Don retired from a 35-year career in the oil and gas industry as a senior level financial manager. Don enjoys spending time with family, watching his grandchildren participate in sports and playing pickleball.
AMY DEEDS has been a member of the LTPL Board since 2008 and has served has served as a Trustee and past Treasurer. She has lived in
husband, Chuck, and two children. She is a graduate of Miami University and a certified Master Gardener. Her volunteer work includes MSU Tollgate Farm and Education Center, South Lyon East High School, Cross of Christ Lutheran Church, and most recently CS Mott Children’s Hospital Butterfly Garden.
SHERI ROGGE joined the LTPL Board in 2018, and has been an avid library patron during her 21 years as a resident of Lyon Township. She is currently a Benefits Enroller for InfoArmor Identity Protection Services. Sheri has served on the boards of many community arts and service groups over the last 20 years including The Phoenix Players Community Theater as Business Manager and Inventory Manager, several South Lyon Community School PTO boards. and South Lyon East Choir and Drama Booster Boards. She is a graduate of Drexel University and was a Quality Program Manager for Lockheed Martin Missile Systems. She loves to travel and spends most of her summer sailing on Lake Erie.
CHERYL CHUCK, current Vice President on the LTPL Board, joined in 2016. Moving to Lyon Township in 2006, she has been a supporter and volunteer at LTPL since then, believing in the importance of the library in the community. Cheryl holds a BA in Education from Eastern Michigan University, and raised her family in Westland, where she and
worked at the Westland Public Library as a Children’s Associate for 11 years, selecting library resources, conducted programs and participating in library outreach. She retired from the library when her second granddaughter was born to be a full time Grandma.
ED COLES has lived in Lyon Township since 2016 and joined the LTPL Board of Trustees in 2018. Ed received his BSBA from Lawrence Technological University and an MBA from Baker College and is a retiree of Ford Motor Company and Atlas Copco. He and Pam, his wife of 43 years, are the proud parents of three adult sons. Ed enjoys motorcycling, hiking, hunting and traveling.
The Friends of LTPL is a separate 501c(3) organization that exists to support the library’s endeavors. They are a core group of volunteers who run four book sales a year plus a variety of other fundraising events. They use the revenue to support LTPL’s Summer Reading Program, author events, and special projects. The Friends group also volunteers at
The Staff - Continued
Financial Projections reflect two scenarios to reflect whether or not the proposed bond issue is approved in 2020. Both financial projections are built from the approved budget for the 2019 fiscal year and reflect salary adjustments and other budgetary considerations as identified in the Notes column in the detailed financial statements. In addition, for each year, inflation percents are applied to prior year amounts to arrive at the adjusted line item amount. For detailed financial statements, please see Appendix II and Appendix III.
With the recent millage increase approval, the library is on solid financial footing for the foreseeable future, if they remain in the current location. The results of the Community Survey and the recommendation of this strategic plan is to move the library into a larger building and provide a more comprehensive library experience for Lyon
Township’s citizens. As a result of this, the library is planning to go to the voters with a bond question to build a new library on Township owned property in 2020. If this measure
passes, it is expected that a new library building could be open by the end of 2022. The bond issue scenario includes additional staffing, furniture and fixtures, technology and other requirements needed for a larger space to better serve the community. The current operating millage expires in 2027. If a new facility opens in 2022, the staff will maintain operations within the current millage and go back to the voters for an increased millage in 2027.
Sustainability
Financial Projections
15
Scenario 2 - Status Quo Case
Scenario 1 - Bond Issue Case
CATEGORY Prior Year 1Jan19 -Dec-19 Year 1 Jan20 -Dec-20 Year 2 Jan21 -Dec-21 Year 3 Jan22 -Dec-22 Year 4 Jan23 -Dec-23 Year 5 Jan24 -Dec-24 Total 5 Yr Forecast
Total Other Revenue 13,150 7,365 7,585 7,813 8,047 8,289 39,099 Total Tax Funding 1,098,622 1,130,291 1,162,909 1,196,507 1,231,112 1,266,755 5,987,574
Total Revenue 1,111,772 1,137,655 1,170,495 1,204,320 1,239,159 1,275,044 6,026,673
Total Personnel 569,275 639,113 669,462 689,546 710,232 731,539 3,439,893 Total Staff Development 10,000 10,300 10,609 10,927 11,255 11,593 54,684 Total Office Expenses 29,000 31,910 32,867 33,853 34,869 35,915 169,415 Total Operating Supplies 168,600 173,658 183,701 189,212 194,888 200,734 942,192 Total Rent and Utilities 52,000 53,560 55,167 56,663 58,363 60,114 283,867 Total Admin Institutional 50,000 66,835 68,810 42,599 43,847 45,132 267,223 Total TLN 60,700 62,521 64,397 66,329 68,318 70,368 331,932 Capital Equipment 52,500 15,000 15,450 15,914 16,391 16,883 79,637 Total Expenditures 992,075 1,052,897 1,100,462 1,105,042 1,138,163 1,172,278 5,568,843 Surplus/(Deficit) 119,697 84,758 70,032 99,278 100,996 102,766 457,830 Beginning Capital Balance 322,467 447,089 531,847 601,879 701,157 802,153
Ending Capital Balance 442,164 531,847 601,879 701,157 802,153 904,919
CATEGORY Prior Year 1Jan19 -Dec-19 Year 1 Jan20 -Dec-20 Year 2 Jan21 -Dec-21 Year 3 Jan22 -Dec-22 Year 4 Jan23 -Dec-23 Year 5 Jan24 -Dec-24 Total 5 Yr Forecast
Total Other Revenue 13,150 7,365 7,585 7,813 8,047 8,289 39,099 Total Tax Funding 1,098,622 1,130,291 1,162,909 1,196,507 1,231,112 1,266,755 5,987,574
Total Revenue 1,111,772 1,137,655 1,170,495 1,204,320 1,239,159 1,275,044 6,026,673
Total Personnel 569,275 639,113 669,462 859,173 884,948 911,497 3,964,193 Total Staff Development 10,000 10,300 10,609 10,927 11,255 11,593 54,684 Total Office Expenses 29,000 31,910 32,867 34,633 35,672 36,742 171,825 Total Operating Supplies 168,600 175,590 182,983 188,472 194,127 199,950 941,122 Total Rent and Utilities 52,000 53,560 55,167 90,877 93,603 96,412 389,619 Total Admin Institutional 50,000 66,835 68,810 46,599 47,847 49,132 279,223 Total TLN 60,700 62,521 64,397 66,329 68,318 70,368 331,932 Capital Equipment 52,500 15,000 15,450 15,914 16,391 16,883 79,637 Total Expenditures 992,075 1,054,829 1,099,745 1,312,924 1,352,161 1,392,576 6,212,235 Surplus/(Deficit) 119,697 82,826 70,750 -108,604 -113,002 -117,532 -185,563 Beginning Capital Balance 322,467 447,089 529,915 600,665 492,061 379,059
The key performance indicators reflect critical metrics to track and monitor the health of the organization and are designed to be shared with staff, Board members, patrons, and other community stakeholders. They are designed to communicate successes (and challenges) of the organization as they work towards their short and longer term strategic goals.
Staff
MICHELLE FIELDS
Program & Outreach Coordinator
MARJ O’DONNEL
Technology Coordinator
PAM QUACKENBUSH
Library Technician
LUCAS STODOR
Clerk
HOLLY TEASDLE
Library Director
Library
Board Trustees
ED COLES
ALICE FITZGERALD
SHERI ROGGE
Strategic Planning Committee
12/20/2018 CLASS 4 CLASS 5 CLASS 6 LTPL Milford South Lyon Wixom All Class 4 Brighton Northville All Class 5 Novi All Class 6
Library Code MI0204 MI0229 MI0315 MI0374 MI0043 MI0248 MI0250
Class 4 4 4 4 5 5 6
HOURS
Monday-Thursday
10:00am-9:00pm 9:30am-8:00pm 9:00am-9:00pm 10:00am-8:00pm 10:00am-9:00pm 10:00am-9:00pm 10:00am-9:00pm
Friday
10:00am-5:00pm 9:30am-5:00pm 10:00am-5:00pm 10:00am-6:00pm 10:00am-5:00pm 10:00am-5:00pm 10:00am-6:00pm
Saturday
10:00am-5:00pm 9:30am-5:00pm 10:00am-5:00pm 10:00am-5:00pm 10:00am-5:00pm 10:00am-5:00pm 10:00am-6:00pm Sunday Non-Summer
12:00pm-4:00pm Closed 1:00pm-5:00pm Closed 1:00pm-5:00pm 1:00pm-5:00pm 12:00pm-6:00pm
Sunday Summer
12:00pm-4:00pm Closed Closed Closed Closed Closed Closed
Total Hours Non-Summer 62 57 66 55 62 62 66
DEMOGRAPHICS
Total Population served 14,545 15,736 16,753 13,498 17,474 43,254 34,467 36,030 55,374 123,783 Total number of cardholders 6,065 8,481 9,698 6,514 7,480 22,181 20,231 16,184 22,867 56,485 Square Footage 3,900 23,500 19,201 14,300 16,905 23,100 25,000 27,151 59,314 88,237 Materials Printed Materials 45,322 71,309 70,877 49,095 55,389 80,333 106,160 95,478 141,129 304,263 Audio Materials 1,442 3,359 3,470 4,424 3,461 10,661 3,560 6,498 10,195 25,221 Video Materials 4,600 6,432 10,911 6,512 4,591 9,304 15,255 8,702 19,542 33,510 Subscriptions 153 195 143 100 89 185 192 183 218 428 eBooks 8,300 13,797 48,660 37,904 21,260 17,802 18,050 31,022 43,140 57,033 Total Collection 63,881 100,554 153,117 107,718 90,596 123,114 147,548 159,762 224,815 472,324 CIRCULATION Circulation Childrens 35,676 123,537 91,857 60,935 38,015 135,313 205,776 82,005 297,831 359,007 Circulation Non-Childrens 48,034 60,846 131,556 87,039 58,914 187,327 298,395 132,973 457,253 649,220 Circulation - Electronic Mtls 11,701 10,348 31,716 8,982 11,480 35,518 57,557 25,559 78,452 130,927 Total Circulation 95,411 194,731 255,129 156,956 108,409 358,158 561,728 240,536 833,536 1,139,154 Reference Transactions 10,904 20,342 21,255 6,533 10,879 26,416 41,766 27,750 117,235 115,574 Loaned items (Interlibrary) 9,183 16,077 21,136 22,036 7,906 35,972 22,723 13,601 57,389 21,015 Borrowed items (Interlibrary) 9,705 17,777 25,828 20,002 7,811 67,231 37,852 13,986 57,833 21,937
VISITS AND PROGRAMS
Visits 86,154 136,968 156,910 88,498 85,199 180,856 218,066 151,693 424,401 587,140 Website Visits 46,325 127,819 59,381 69901 32,109 170,063 198,600 100,400 1,727,992 928,898
Total Programs 223 297 387 278 363 509 416 546 1,751 1,595
Total Program Attendance 4,833 9,106 8,754 5,226 7,917 13,431 14,451 13,156 41,872 41,891
FINANCIALS
Income from Millage $414,526 $975,370 $1,357,428 $697,236 $486,417 $1,804,407 $2,593,584 $1,272,003 $2,537,263 $4,769,262 Total Income $474,337 $1,058,479 $1,541,778 $836,706 $714,595 $2,079,262 $2,739,580 $1,603,613 $2,842,382 $5,904,438 Collections Expenditure $44,910 $72,445 $154,657 $87,275 $62,585 $163,561 $256,873 $160,668 $373,040 $642,650 Staff Expenditure $302,984 $595,241 $840,765 $464,620 $402,686 $1,123,692 $1,654,459 $895,075 $1,686,307 $3,325,064 Total Expenditure $471,167 $1,000,469 $1,250,367 $822,250 $637,177 $1,756,468 $2,407,369 $1,424,205 $2,692,106 $5,345,211
Librarians FTE 1.63 6.35 6.60 5.53 4.07 10.8 11.25 7.41 12.05 17.83
Other Staff FTE 5.50 6.12 14.10 4.53 5.03 19.27 16.28 10.00 24.73 41.49
Total Staff FTE 7.13 12.47 20.70 10.05 9.11 30.07 27.53 17.42 36.78 59.33
DATA ANALYSIS Population 14,545 15,736 16,753 13,498 17,474 43,254 34,467 36,030 55,374 123,783 Cardholder % 41.70% 53.90% 57.89% 48.26% 42.81% 51.28% 58.70% 44.92% 41.30% 45.63% LOCATION SF per capita 0.27 1.49 1.15 1.06 0.97 0.53 0.73 0.75 1.07 0.71 SF per cardholder 0.64 2.77 1.98 2.20 2.26 1.04 1.24 1.68 2.59 1.56 COLLECTIONS
Printed per 1000 capita 3,115.98 4,531.58 4,230.70 3,637.21 3,169.80 1,857.24 3,080.05 2,649.96 2,548.65 2,458.04 Audio per 1000 capita 99.14 213.46 207.13 327.75 198.07 246.47 103.29 180.35 184.11 203.75 Video per 1000 capita 316.26 408.74 651.29 482.44 262.73 215.10 442.60 241.52 352.91 270.72 Subscriptions per 1000 capita 10.5191 12.3920 8.5358 7.4085 5.0933 4.2771 5.5705 5.0791 3.9369 3.4577 ebooks per 1000 capita 570.64 876.78 2,904.55 2,808.12 1,216.66 411.57 523.69 861.00 779.07 460.75 Total Collection per 1000 capita 4,391.96 6,390.06 9,139.68 7,980.29 5,184.62 2,846.30 4,280.85 4,434.14 4,059.94 3,815.74
CIRCULATION
Circulation Childrens per 1000 capita 2,452.80 7,850.60 5,483.02 4,514.37 2,175.52 3,128.33 5,970.23 2,276.02 5,378.54 2,900.29 Circulation Non-Childrens per 1000 capita 3,302.44 3,866.68 7,852.68 6,448.29 3,371.52 4,330.86 8,657.41 3,690.62 8,257.54 5,244.82 Circulation - Electronic Mtls per 1000 capita 804.47 657.60 1,893.15 665.43 656.98 821.15 1,669.92 709.38 1,416.77 1,057.71 Total Circulation per 1000 capita 6,559.71 12,374.87 15,228.85 11,628.09 6,204.02 8,280.34 16,297.56 6,675.99 15,052.84 9,202.83 Total Circulation per 1000 cardholder 15,731.41 22,960.85 26,307.38 24,095.18 14,493.18 16,147.06 27,765.71 14,862.58 36,451.48 20,167.37 Reference Transactions per 1000 capita 749.67 1,292.70 1,268.73 484.00 622.58 610.72 1,211.77 770.19 2,117.15 933.68
SERVICES
Loaned items per 1000 capita 631.35 1,021.67 1,261.62 1,632.54 452.44 831.65 659.27 377.49 1,036.39 169.77 Borrowed items per 1000 capita 667.24 1,129.70 1,541.69 1,481.85 447.01 1,554.33 1,098.21 388.18 1,044.41 177.22 Visits per 1000 capita 5,923.27 8,704.12 9,366.08 6,556.38 4,875.76 4,181.25 6,326.81 4,210.19 7,664.26 4,743.30
PROGRAMS
Programs per 1000 capita 15.33 18.87 23.10 20.60 20.77 11.77 12.07 15.15 31.62 12.89 Average attendance/pgm 21.67 30.66 22.62 18.80 21.81 26.39 34.74 24.10 23.91 26.26
INTERNET
Staff terminals 29 28 24 15 35 33 72
Public terminals 9 29 47 27 31 28 98
Public terminals / 1000 capita 0.6188 1.8429 2.8055 2.0003 0.8994 0.7771 Public terminals / 1000 cardholder 1.4839 3.4194 4.8464 4.1449 1.5323 1.7301
MILLAGE
Millage Levied 0.8900 1.1402 1.5935 1.0800 0.8828 1.1431 0.7719
REVENUE
Millage revenue per capita $28.50 $61.98 $81.03 $51.65 $27.84 $41.72 $75.25 $35.30 $45.82 $38.53 Total revenue per capita $32.61 $67.26 $92.03 $61.99 $40.89 $48.07 $79.48 $44.51 $51.33 $47.70
EXPENSES
Collections exp per capita $3.09 $4.60 $9.23 $6.47 $3.58 $3.78 $7.45 $4.46 $6.74 $5.19 Staff exp per capita $20.83 $37.83 $50.19 $34.42 $23.04 $25.98 $48.00 $24.84 $30.45 $26.86 Total exp per capita $32.39 $63.58 $74.64 $60.92 $36.46 $40.61 $69.85 $39.53 $48.62 $43.18
INCOME
Net Income $3,170 $58,010 $291,411 $14,456 $77,418 $322,794 $332,211 $179,408 $150,276 $559,227 Net Income per capita $0.22 $3.69 $17.39 $1.07 $4.43 $7.46 $9.64 $4.98 $2.71 $4.52
STAFFING
Average Number of Librarians 1.63 6.35 6.60 5.53 4.07 10.80 11.25 7.41 12.05 17.83 Average Number of Other Staff 5.50 6.12 14.10 4.53 5.03 19.27 16.28 10.00 24.73 41.49 Average of Total Staff 7.13 12.47 20.70 10.05 9.11 30.07 27.53 17.42 36.78 59.33 Average staff cost $42,494 $47,734 $40,617 $46,185 $44,251 $37,369 $60,097 $51,412 $45,848 $56,053 Librarians per 1000 capita 0.1121 0.4035 0.3940 0.4097 0.2329 0.2497 0.3264 0.2057 0.2176 0.1440 Librarians per 1000 cardholder 0.2688 0.7487 0.6806 0.8489 0.5441 0.4869 0.5561 0.4579 0.5270 0.3157 Other staff per 1000 capita 0.3781 0.3889 0.8416 0.3356 0.2879 0.4455 0.4723 0.2775 0.4466 0.3352 Other staff per 1000 cardholder 0.9068 0.7216 1.4539 0.6954 0.6725 0.8688 0.8047 0.6179 1.0815 0.7345
