It’s a Clockwork...
The Swiss hand-wound watch is a highly precise machine that works on the principle of multiple, specially hand-machined levers working together, to deliver you precise time.
We, at WNS, similarly integrate the right people, technology and best practices to deliver operational excellence, technology-enabled solutions and actionable insights at a reduced cost.
WNS (Holdings) Limited (NYSE: WNS) is a leading global business process solutions provider. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics,
Healthcare and Utilities. WNS delivers an entire spectrum of business process outsourcing services such as finance and accounting, customer care, technology solutions, research and analytics and industry-specific back-office and front-office processes. WNS has over 25,000 professionals across 30 delivery centers world-wide, including Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US
Major Clients
About WNS
nLeading U.S. retail bank nLeading U.S. residential
mortgage bank
nLeading global investment
bank
nLeading private sector
bank in UAE
nFTSE 100 world's fifth
largest insurance group
nLeading U.S. auto insurers
nLeading U.S. financial
advisory firm
nFortune 500 cosmetic
products company
nFTSE 100 energy company nGlobal electronics and
consumer product manufacturer
nLeading logistics company
nInvestment arm of
insurance major
nTop 5 global market
research company
nLeading global CPG brand nLeading global beverage
brand
nMajor U.S. building
supply company
nGlobal reinsurer
Industry Recognition
BPO Leadership
nLeaders in UK – Best 20 in IAOP 2012 Global Outsourcing 100 rankings nWNS in Top 25 of IAOP 2012 Global Outsourcing 100 rankings
nWNS Receives Dual Recognition at the 'BPO Excellence Awards 2010-11’
nRecipient of Best New Outsourced Services Delivery (2010) by Shared Services and Outsourcing
Network (SSON)
nRecipient of Best New BPO Locator Of The Year (2010) by Business Process Association of
Philippines (BPAP)
nIndustry-specific multi-year winner - IAOP 2010 Global Outsourcing 100
Domain Leadership n
nBest 5 companies by Industry focus: Utilities – IAOP 2012 Global Outsourcing 100 nBest 20 Leaders by Industry focus: Customer Relationship Management – IAOP 2012 Global
Outsourcing 100
nBest 20 Leaders by Industry focus: Financial Services (Insurance) – IAOP 2012 Global Outsourcing 100 nBest 20 Leaders by Industry focus: Financial Management – IAOP 2012 Global Outsourcing 100 nWNS ranked among top 100 in the 6th Annual GS100 list in three categories: Top Global Mid-Tier BPO
Vendors; Top FAO Vendors and Top Industry-Specific BPO Vendors
nPositioned as An Industry Leader in Magic Quadrant * for Comprehensive Finance and Accounting (F&A)
BPO by Gartner (June 2011 and 2012)
Technology and Quality Leadership
nRecipient of the Golden Peacock Innovative Product / Service Award (2011) for WNS Analytics
SM Decision Engine (WADE )
nWNS Recognized at the 'Global Process Excellence Awards 2011' by IQPC for 'Best Process Improvement Program’
nWNS recognized with the CISO 100 Awards 2011
nRecipient of the Golden Peacock National Quality Award for Overall Business Excellence and
Quality Standards (2011)
nRecipient of the IDG Media CIO 100 Special Category Award in recognition of WNS’s Infosec
architecture and implementations (2010)
nRecipient of the NetApp Enterprise Innovation Award (2010) nRecipient of the Maharashtra State IT Award (2010)
nRecipient of the Best Project Achievement in Green Six Sigma Award at WCBF, USA (2009) nRecipient of Golden Peacock Eco-Innovation Award for Green Lean Sigma Program awarded by
The World Environment Foundation in association with the Institute of Directors (2009)
nRecipient of the CIO 100 Award for Innovative Storage Solutions (2008)
nRecipient of the Asia-Pacific Six Sigma Excellence award for Best Lean Six Sigma
project (2007)
* Gartner, Inc. 'Magic Quadrant for Comprehensive Finance and Accounting BPO, Global' by Cathy Tornbohm, 29 June 2011
Scalable solutions
nEmployee base of over 25,000 with over 7,000 dedicated employees delivering a full range
of business processes for over 30 leading banking, financial services and insurance companies globally
nServing over 200 clients with a broad set of services
nManaging operations for clients ranging from simple operational transactions to complex
analytics – deliver over 600+ distinct business processes
nMulti-lingual capability
nPlatform capability honed with industry standard applications, augmented with WNS
proprietary platforms
High-quality talent with domain expertise
nStaff certified on FINRA (series 6, 63, and 7), ABA, CRA, LOMA, FSA-UK nIn-house domain certifications
nMultiple client engagements across complex transactions in retail, wholesale commercial,
investment banking and asset management
nKnowledge center for banking, asset management and investment banking
Strong focus on quality and operational excellence
nDomain competence and operational understanding of all major banking and financial services
products across multiple sovereigns
nExperience in delivering services for highly regulated industries
nWing-to-Wing service delivery using a combination of enabling technologies, transformation,
process optimization and labor arbitrage
nProcess optimization / re-alignment using Lean and Six Sigma methodology nMore than 350 quality management professionals
nQuality teams tightly integrated with operations
nSuccessfully increased productivity in the range of 30-60 percent Global delivery network
nDelivering services through 30 global centers in
Romania, South Africa, Sri Lanka, UK and US
nFifty percent of clients served from more than one location
Delivering a range of business processes across the banking and financial services industry
WNS’s Services for Banking and Financial
Services Industry
Research Analytics Sourcing Management Data Mining
Banking and Financial Services Healthcare Insurance Logistics Manufacturing Retail and Consumer Products Travel and Leisure Utilities and Communications
Decision Support
Cross- industry Solutions
Research and Analytics
Customer Care Finance and Accounting Legal Services Procurement Industry- focused Solutions Communications
Transformation Solutions
Banking Portfolio nCheck clearing and
remittance management
nAccount and cash
management
nResearch and adjustments nSAR and fraud operations nTreasury management nAccount services nWholesale banking nCard services nCommercial banking operations support
nRelationship manager support nAnalytics and reporting
services
nCustomer account
management
Wealth Management and Brokerage Portfolio nCapital market operations nAccount setup and
maintenance
nTrading desk and securities
operations nTransfer agency nPortfolio administration nInvestment research nReporting services nCustodian interface Comprehensive Suite of Services Spanning the End-to-End Lending Cycle nLoan origination nProcessing and
underwriting
nClosing and funding nPost closing and
due diligence
nLoan servicing nInvestor and statutory
reporting nShared services nCredit management nCash application nBudgeting / forecasting nFinancial planning nFinancial modeling nTrend analysis nConsumer analytics nCRM analytics nCredit risk, collections
and fraud analytics
nNetwork planning
(Branches and ATM)
nContact center
analytics
Analytics and Reporting Services-suite nData mining and
data management nModel development and re-calibration nReporting, dashboarding and visualization
nLeading investment bank nLeading U.S. regional bank nLeading global investment bank nTop U.S. retail bank
nU.S.-based investment bank and institutional securities firm nGlobal diversified financial services company
nFortune 100 listed diversified financial services company nLeading global insurance company
nGlobal insurer
nLeading U.S. insurance broker
nFortune 500 listed brokerage and financial advisory company nLeading U.S.-based sub-prime servicer
nLeading global provider of credit ratings nLeading U.S. capital management firm nU.K.-based provider of mergers and acquisitions nInvestment management subsidiary of insurance major nInvestment arm of insurance major
nGlobal reinsurer
To learn more, write to us at marketing@wns.com or visit wns.com/services/bankingandfinancialservices
