Automotive Consulting Solution
Agenda
1. Benefit for the Customer
Proven solutions/services of SAP Automotive Consulting
Solutions already running productive at several customers
Solutions and documentation are available in German and English
Customer Benefit
Prompt implementation possible
Defined timeframe for implementation
Exact calculation of implementation cost. Implementation for fixed price
6 months of free follow up care operations for bug corrections starting at the date of installation within the development landscape. Afterwards chargeable consulting support starts
No additional ongoing costs (i.e. maintenance cost)
Agenda
1. Benefit for the Customer
2. Description of the Function
Motivation
The standard process of SAP Plant Maintenance (PM) and Customer Service
(CS) allows to document maintenance or service related events as a notification. Usually the follow-up document work order is only created in case the processor
decides to conduct further cost-related activities (i.e. send out a technician and fix a malfunction).
Our solution is applicable for cases where the follow up process is standardized as in following examples:
Every notification is followed up by an work order. The malfunction codes, documented on the notification, are predefining (1:1) a work order task list.
The used task list is derivable and varies only by organization (i.e. plant) unit or process (notification / order type / error codes).
Process: Automatic Order Creation for PM and CS
ACS Ext. Service Provider
Create PM/CS Notification Create PM/CS Work Order Dispatch Work Order Create a Purchase Requisition Create a Purchase Order Bill Order Process Order Create Material Confirmations Create Service Entry Sheet Update Execution date Update/Change Equipments Settle Costs
Sign Off the Service Entry Sheet Create Timesheets Process Order Add / Change Notifications Add / Change Orders
Put Order On Hold Accept / Forward
Order
SAP Work Manager PM/CS Backend Process
Complete Order (i.e. TECO) …
This is where our ACS supports the
Agenda
1. Benefit for the Customer 2. Description of the Function
3. The Function in the System
Create manually a PM/CS Notification
The user creates a PM/CS notification in order to
document the event and saves the notification as usual.
The status messages implies that the follow up document order was
Automatically Created Work Order
Predefined Order Operations
Use Cases as example – internal dispatching
Creating work orders automatically with predefined task lists offers many possibilities:
A notification/work order is triggered by an
event (i.e. interface) and generates based on an indicator (code group/code) automatically a fully populated work order (predefined operational steps applicable for the specific event case).
Since the work order appears directly in the planning tool of the dispatcher (i.e. MRS), it can be immediately scheduled.
Use Cases as example – external dispatching
Creating work orders automatically with predefined task lists offers many possibilities:
A work notification/work order is executed by an external service provider, with as less as
possible process steps in PM/CS.
In that case the task list is predefined with
control key “PM03”. This will cause the process not only to create the work order, but also the next follow up document purchase requisition.
The purchase requisition is followed up by the purchasing department into a purchase order.
The requested external services can be
specified within the task list in as service pack.
Process
Assign External Processing
Backend Process
Assign External Processing
Backend Process
Create Purchase Order
Agenda
1. Benefit for the Customer 2. Description of the Function 3. The Function in the System
Technical Information
Available for SAP ERP ECC 6.0
Activation of automotive industrialized solution in SAP ERP System not necessary
Technical installation is possible remotely
Modification-free
Source of Information
OSS-System
Notes (Search term: Automotive Consulting Solutions)
Internet
Overview-, Detail- and Customer presentations http://www.sap.com/acs
Email - distribution list
Thank you!
Mario Rebitzer
Platinum Consultant Industry Area Automotive
SAP Deutschland SE & Co. KG
Hasso-Plattner-Ring 7 69190 Walldorf, Germany M +49/ 170 22 00 287 S +49/ 6227 7 44674
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