PHOENIX CONVENTION CENTER EMERGENCY PROCEDURES MANUAL
Table of Contents
Introduction………..……….……….……....3
Fire Alarm Procedures……….…….………...4
Evacuation Procedures……….………...4
Emergency Egress or Escape Routes………....….….4
Designated Assembly Areas / Alternate Assembly Areas……….……….……….…..5
Special Evacuation Reminders……….…..6
Fire Prevention Tips for Phoenix Convention Center Visitors……….………..6
Medical Emergency Procedures………..……….……..7
First Aid Room Inventory……….……….7
Emergency Telephone Numbers.………..………….8
Phoenix Convention Center Designated Assembly Area Map….………...……….10
Stairwell Locations (identified by numbers)….………..……….…….11
North and West Building 100 Level AED Locations.………..12
North and West Building 200 Level AED and ADA Locations….……….13
North and West Building Lower Level AED and ADA Locations.……...……….14
North and West Building 300 Level AED and ADA Locations.…..………..15
INTRODUCTION
The safety and protection of our clients and attendees is always foremost in the minds of the Phoenix Convention Center staff. By communicating our emergency procedures, we take the first step to eliminate or reduce the risk of life threatening situations.
This document provides valuable information to ensure maximum protection for our clients and attendees. It should be read carefully by Show Managers and distributed to exhibitors, decorators and other entities involved with your show or event.
In the event of an emergency, a safe and rapid evacuation of the affected area is the joint responsibility of the Event Security Company, Event Managers, House Security, Show Managers and the Operations Center. It is imperative that every client and exhibitor is familiar with these procedures on the following pages, as well as the phone numbers attached.
The Phoenix Convention Center has implemented an Emergency Preparedness Team which consists of an Emergency Operation Center, Assembly Area Managers, Floor Wardens, Stairwell Monitors, and Elevator Monitors. The team is trained to respond to evacuate the Convention Center. Since the team is comprised of City of Phoenix Employees, they are only present during normal working hours. In their absence, the event and house security are well trained to carry out these evacuation procedures to ensure a safe evacuation.
House Security is trained to respond to incidents. They are also AED certified and coordinate the arrival of emergency medical services.
Please take the time to read and familiarize yourself with the Phoenix Convention Center Emergency Procedures Manual. It is our intent to educate all of our visitors with the proper evacuation procedures so they can have a safe visit to our Convention Center.
FIRE ALARM PROCEDURES
If you smell smoke or see fire, summon help:
o Call House Security at 262-7271 or dial 85 from the North and West Building Information Booth
(house phone). Report the emergency, giving location if possible and any other available details.
o Proceed to evacuate.
o DO NOT use elevators.
FIRE EXTINGUISHER INSTRUCTIONS P* PULL safety pin from the handle A* AIM at the base of the fire S* SQUEEZE the trigger handle S* SWEEP from side to side over fire
If it is safe to do so and you are familiar with the proper usage of a fire extinguisher, proceed to extinguish the fire.
EVACUATION PROCEDURES
If the fire cannot be extinguished, immediately evacuate the area.
Upon hearing the fire alarm, comply with the announcements and evacuate using the nearest
stairwell. Take the stairs to street level and exit.
Assemble at the nearest designated assembly area. The designated assembly areas for
Convention Center occupants and visitors are attached (see page 10).
Event Security or House Security will search floors to ensure all personnel have evacuated.
Assist mobility impaired personnel to the nearest Assisted Gathering Location. Stay at the
Assisted Gathering Location until Security or Fire Department Personnel arrives. Security will notify Operations if an Assisted Gathering Location is occupied (see maps for locations).
Emergency Egress or Escape Routes
In the event that an evacuation is ordered or the fire alarm sounds, all employees, service partners, and attendees will immediately evacuate their workplace or event space using the closest available exit and assemble at a pre-designated assembly area. The emergency egress and/or escape routes are clearly marked with illuminated exit signs. All stairwells are fire rated to provide a safe evacuation for building occupants.
Designated Assembly Areas and Alternate Assembly Areas
NORTH BUILDING
Egress Routes and Exit Primary Assembly Area Alternate Assembly Area
Stairwell #1, 2, 3, 4
Southwest & West 3rd Street and Washington (Northwest Corner) 2nd Street and Washington (Northeast Corner,
Symphony Hall) Stairwell #5, 6, 7, 8
West & Northwest 3rd Street and Monroe (Northeast Corner, Basilica) 3rd Street and Van Buren (St. Mary’s Basilica parking lot)
Stairwell #9, 10, 11, 12, 13
Northeast & East
5th Street and Monroe
(Northwest Corner, St Mary’s Basilica Garage)
5th Street and Monroe
(Northeast Corner, ASU) Stair #14, 15, 16,17
East & Southeast 5th Street and Washington (Harvesting Garden Deck) 5
th Street and Washington
(Northeast Corner, Arizona Science Center)
WEST BUILDING
Evacuate Exits Primary Assembly Area Alternate Assembly Area Stairwell #1, & #2
Southwest & West 2nd Street and Washington (Northwest Corner, Symphony Hall
Dock Door)
2nd Street and Washington (Southeast Corner, Collier Center -
Kinko’s) Stairwell #3 & #4
West & Northwest 2nd Street and Monroe (Northeast Corner, Herberger Theater)
2nd Street and Monroe (Northwest Corner-Chase Garage)
Stairwell #5 & #6
Northeast & East 3rd Street and Monroe (Northwest Corner, Herberger Theater)
St. Mary’s Basilica parking (lot across 3rd Street) Stair #7 & #8
East & Southeast 3rd Street and Washington (Symphony Hall East Deck) 3rd Street and Washington (Southwest Corner, Collier Center)
SPECIAL EVACUATION REMINDERS
Evacuations can be confusing if everyone is not prepared; therefore, to minimize the risk of any confusion, please keep the following in mind if you need to evacuate.
1. If an evacuation is necessary, all employees, clients and visitors will be instructed over the P.A.
System to evacuate the building and assemble at the designated assembly areas.
2. Once the evacuation has begun, no one shall re-enter the evacuated area until it has been
cleared by Fire Department Personnel or Management.
3. No one should open any door without first checking to see if it is hot. If the door is hot, there is
undoubtedly a fire on the other side. Proceed to another exit and evacuate the floor using the stairs.
4. Conversation should be kept to a minimum. Everyone should remain on the right side of the
stairwell while exiting. By doing this, it will create space for the Fire Department to respond and use the left side of the stairwell.
FIRE PREVENTION TIPS FOR PHOENIX CONVENTION CENTER VISITORS
1. Phoenix Convention Center is a non-smoking facility; however smoking is permitted on some
outside terraces. Please observe “NO SMOKING” signs as posted.
2. Eliminate extension cords when possible. The building requires UL listed grounded extension
cords. No lamp extension cords or multi-jacks should be used. Extension cords should never be placed in walk paths.
3. Ensure power is shut off on all office equipment such as, computers and calculators at the
close of the business day.
4. Turn off or unplug electrical appliances when not in use.
5. Arrange for proper use and storage of adhesives, cleaning fluids, and other flammable liquids.
6. Provide adequate ventilation for office equipment like copying machines, printers or computers.
Take the time to remove any paper or obstacles that may interfere with the air circulation of these types of office equipment.
7. Report worn or damaged electrical equipment to your Event Manager.
9. All fire exits, stairwells, doorways, hallways and elevator lobbies must be free of any type of obstruction. If obstruction is found, please take corrective action immediately or report to the Event Manager.
10. Trash and refuse are persistent fire hazards and must be disposed of quickly when detected,
especially when trash is located in areas where the temperature is high or near electrical conduits.
MEDICAL EMERGENCY PROCEDURES
In case of a medical emergency, summon help.
Call House Security at 602-262-7271 or dial 85 from the North or West Building Information
Booth (house phone). Report the emergency, giving location if possible and any other available details.
House Security will call 911.
Stay with the injured / ill party until House Security arrives.
House Security will coordinate the arrival of Phoenix Fire Department and will also guide
emergency medical staff to the location of the injured / ill party.
If the injured party is transported to a local hospital refer to pages 8 and 9 in this document for information pertaining to a specific treatment facility.
The Phoenix Convention Center is equipped with a sufficient number of first aid stations. The Event and House Security Guards are trained to respond to medical emergencies and can provide minor first aid. The House Security Guards are certified in using the Automatic External Defibrillator (see maps for locations). House Security will take pertinent information to include a medical emergency report.
FIRST AID ROOMS INVENTORY
First aid rooms are equipped with the following:
Bed
Blankets and Pillows
Restroom with sink
Counter sink
Cabinets available for first aid kits and supplies
Telephone
AED (automatic external defibrillator)
*Wheelchair (for medical emergencies)
*Wheelchairs and scooters are available through the UPS Store at the Phoenix Convention Center. For availability and pricing, please call 602-251-0135.
EMERGENCY TELEPHONE NUMBERS
Operations Center Telephone Number
House Security 602-262-7271
House Security from house phone dial “85”
Security Systems Manager 602-262-6760
Asst. Security Systems Manager 602-262-5044
Emergency Services Telephone Number
Police Department 911
Phoenix P. D. (non-emergency) 602-262-6151
Fire Department 911
Fire Department (non-emergency) 602-495-5555
Bomb Threat 911
Medical Emergency 911
Disaster Services Telephone Number
American Red Cross 800-842-7349
Grand Canyon Chapter 602-336-6660
Hospitals Telephone Number
Banner Non-Emergency 602-239-2000
John C. Lincoln Hospital 602-943-2381
Maricopa Medical Center 602-344-5411
Maryvale Hospital Medical Center 623-848-5200
Paradise Valley Hospital 602-923-5622
Phoenix Baptist Emergency Room 602-246-5747
St. Josephs Hospital Emergency 602-406-3311
Additional Medical Facilities and Pharmacies Cigna
102 N. Central Avenue, Phoenix, AZ .024 mi. (800) 244-6224
CVS Pharmacy
50 W Jefferson Street, Phoenix, AZ 407 ft SW (602) 296-7611 · cvs.com
St Joseph's Hospital and Medical Center 350 W Thomas Road, Phoenix, AZ 2.2 mi N (602) 406-3000 · stjosephs-phx.org
St. Luke's Medical Center
1800 E Van Buren Street, Phoenix, AZ 1.6 mi E (602) 251-8100 · stlukesmedcenter.com Banner Health Womens Center
1300 N 12th Street, Phoenix, AZ 1.1 mi NE (602) 839-4915 · bannerhealth.com Phoenix Baptist Hospital
2000 W Bethany Home Road, Phoenix, AZ 5.4 mi N (602) 249-0212 · abrazohealth.com
Good Samaritan Critical Care
1111 E McDowell Rd, Phoenix, AZ 1.2 mi NE (602) 839-2000 · bannerhealth.com
Radiation Oncologists of Central Arizona, LLP 1111 E McDowell Road, Phoenix, AZ 1.2 mi NE Maricopa Medical Center Anesthesiolgy
2601 E Roosevelt Street, Phoenix, AZ 2.6 mi E (602) 344-5039 · mihs.org
Barrow Neurosurgical Associates
2910 N 3rd Avenue, Phoenix, AZ 2.2 mi N (602) 406-3181 · bnaneuro.net
Concentra Medical Centers
1818 East Sky Harbor Cir N, Phoenix, AZ 1.7 mi SE (602) 244-9500 · maps.concentra.com
Nextcare Urgent Care
1701 E Thomas Road A-104, Phoenix, Arizona 2.5 mi NE (602) 845-4445 · nextcare.com
Phoenix Children's Hospital
1919 E Thomas Road, Phoenix, AZ 2.6 mi NE (602) 546-0940 · phoenixchildrens.org VA Medical Center-Phoenix
650 E Indian School Road, Phoenix, AZ 3.2 mi N (602) 277-5551 · phoenix.va.gov
