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INDUSTRIAL RELATIONS CENTRE

Professional Development Training

A Unique Program for Mid-Career HR and LR Professionals

Advanced Human Resources

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Queen’s IRC

evidence-based

and practitioner-centered

programs give HR business

professionals the skills they

need to lead change in an

evolving global economy.

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Having a solid grounding in the functional areas of traditional HR, such as compensation or recruitment

and retention, is now just the price of admission. To really make your mark and have a measurable and

recognized impact, you as a human resources and labour relations professional need a deeper tool kit.

As one of Canada’s most respected and specialized management development units, Queen’s IRC has

developed a new program that will help you go far beyond transactional mastery.

In the unique Advanced HR program, learn how to pull on key HR levers and make adjustments within the

HR function for greater impact in the larger organization.

The program’s curriculum has been validated by both scholarly and professional research. It incorporates the

ground-breaking work by David Ulrich and others, that identifies the knowledge and abilities that people

management practitioners require now and in the coming years to be credible and valuable contributors.

Essentials

3 Days

Date, & Location

November 16 to 18, 2015: Calgary May 10 to 12, 2016: Toronto

You must have a CHRP/CHRL designation or equivalent experience to be admitted to this program.

Please refer to our website, irc.queensu.ca for the latest information on venues. Fee: $3,595

Who Should Attend

HR and LR professionals with at least three years experience managing an HR department or functional specialists, as well as a CHRL/CHRP designation or equivalent profile

Takeaway Tools

A copy of HR From the Outside In: Six Competencies for the Future of Human Resources, by David Ulrich et al

AHR 400 3 Credits

Transforming Knowledge into Action

This program promises:

An understanding of HR’s role in building sustainable organizational capabilities

Easy-to-integrate insights that will help you understand larger business forces and forge key partnerships

New skills to build your personal and departmental credibility

Diagnostics to identify organizational blockages that need to be confronted

A plan to integrate your personal strengths and affinities with organizational needs

A proactive approach to managing your career in people management

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“Advanced HR will help you learn new ways

to add value to your organization while you

develop a personal career road map.”

Paul Juniper

Director, Queen’s University IRC

a) You as a Credible Activist

What does it take to move into a business

sup-port role? How does a highly skilled HR

Special-ist build trusting relationships with the business

units they support? This module focuses on

what it takes to work from the “outside in” with

a business unit, understanding how unit leaders

think about the business and what’s important

from their perspective. Take away a plan for

building credibility with your business unit.

b) You as an HR Innovator and Integrator

Moving into a business support role means

learning to look at the unit as a whole. What

HR support does the unit need, and what is

your role in understanding, integrating, and

interfacing where appropriate? Participants will

create a learning plan to build their capabilities

in understanding when and how to leverage all

facets of HR in supporting the business.

Learn. Design.

c) You as Capability Builder

Advanced HR practice requires the ability to

work at the intersection of culture and leadership

development. This unit focuses on the HR

leader’s role in culture and organizational

capability building. Discussion will focus on

how the HR leader can significantly influence

culture through leading the talent development

efforts of the organization.

d) You as Strategic Positioner

Success as a senior level HR practitioner requires

an absolute understanding of the external

customer and how the organization’s

understand-ing of that customer frames the entire context for

strategy. Participants will be introduced to a

model for understanding that framework and

how understanding the work requirements of

various levels of the organization strengthens

the strategic position.

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Implement.

Value-added components

Before the program, you will be given a template

and learning objectives that will guide your

pre-session and post-session conversation with

your sponsor/supervisor.

You may take an optional exam at the end of the

session to receive Queen’s IRC certification.

Interactive Learning

Learning Beyond the Classroom

Our learning programs are focused on your

growth:

Opportunities to network with high-level

colleagues from across the country

Coaching from internationally-renowned

facilitators with real-world experience

Skills and strategies that directly apply to work

environments

Experience-based programming to test theories

and ideas

Mentoring beyond classroom sessions

Participants will engage in a group learning environment with significant opportunity to reflect on, and plan for, the changes currently taking place in their own organization.

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Sandra L. Cardillo (Lead Facilitator)

Sandi is president of Conrad Associates based in Omaha, Nebraska. She consults with both profit and not-for-profit organizations applying accountable management principles in structuring, talent management and improved managerial practices. Sandi is well respected for her ability to simplify complex principles and practices for mid-level and front line managers through her teaching and consulting style.

Sandi has been vice-president of human resources and director of human capital development for a major national financial services organization. She has presented at national and international conferences on topics including managerial leadership, talent management and using accountable management principles in managing process change. Sandi earned both Bachelor's and Master's degrees from the University of Nebraska, and currently teaches in their Executive MBA program. She is a Fellow of the Global Organization Design (GO) Society and a Certified Coach Practitioner.

Wynne Chisholm

Wynne is principal consultant of Wynne Chisholm and Associates, a management consulting firm based in Alberta that specializes in building organizational capability. Wynne creates and implements people strategies/practices that align with her clients' strategic direction and contribute to positive business results. Service areas include organization effectiveness, executive coaching, strategic human resource management, capability building, meeting design and facilitation. Wynne's clients are drawn from North America, the UK, and the Netherlands.

Wynne's practitioner experience is substantial. She was vice-president, human resources (and administration) for Trizec Properties Ltd. and has had HR management duties at North Canadian Oils, Southern Alberta Institute of Technology, and Credit Union Central of Alberta. Wynne is a life member with the Institute of Certified Management Consultants of Alberta and a shareholder and senior associate with the Calgary Stampede. She is also co-owner of W. A. Ranches, a commercial cow-calf operation just outside Calgary.

Alison Crozier

Alison is a strategic human resources leader with extensive experience creating talent development, sales enablement, and customer experience solutions acquired through a combination of consulting and corporate experience. She is recognized for creating and executing strategies that enable the business to increase sales, improve speed to performance, and realize operational efficiencies. Alison has worked with global and national companies across a variety of sectors, including retail and consumer goods, banking, technology and telecom, pharmaceutical, and automotive. She holds a Master of Education degree and a Bachelor of Commerce (Hons.) degree.

Facilitators and Speakers

Paul Juniper

Paul Juniper, MA, CHRL, SPHR, became the Director of Queen's University IRC in 2006. Paul is a leading and respected figure in Canada's HR community, with over 30 years of experience in human resources and association leadership. Paul was an interim CEO of the Human Resources Professionals Association of Ontario (now known as HRPA), President of its Board, and was instrumental in the adoption of a degree requirement for certification in human resources.

Paul’s research focuses on the state of the HR profession both in Canada and around the globe. He speaks regularly at national and international conferences on trends in human resources, and the ways in which individuals and their organizations can continue to raise the bar on HR. He developed and designed the Queen’s IRC's Advanced HR programming to meet the increasingly complex professional development needs of HR practitioners. He teaches on the Advanced HR, Strategic Workforce Planning, Linking HR Strategy to Business Strategy and Building Trust in the Workplace programs.

Diane Locke

Diane is a senior partner at Ellis Locke & Associates, a Toronto-based human resource management consultancy. She has more than 20 years experience in the areas of executive assessment, leadership develop-ment and talent managedevelop-ment, including both internal and external consulting roles.

Diane has worked with best in class organizations to design, develop, and implement succession planning and talent management processes. She has been actively involved in the use of assessment tools and strategies to identify and develop high potential. She has provided training, coaching, and consulting services to a broad range of organizations in the public and private sectors.

Prior to becoming a consultant, Diane created and led the Leadership Effectiveness Department at American Express. In addition, she has worked as a professional development specialist at Scotiabank and as a senior associate in one of the premier HR consulting firms in North America.

Diane obtained her Masters Degree in Psychology from the Adler School of Professional Psychology and holds an Honours Bachelor of Business Administration Degree from Wilfrid Laurier University.

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We offer four easy ways to register:

Web:

Complete the online form at: irc.queensu.ca

Telephone:

Reserve by calling toll-free: 1-888-858-7838

Fax:

(613) 533-6812

E-mail:

[email protected]

Confirmation and information on program location,

check-in time, and agenda will follow.

Registration and Fees

Program fees include tuition, workbook materials,

lunches, and some dinners. For all programs, payment

in full is required one month before the program

begins.

Register 60 days prior to a program and save $300 on

the tuition of four- and five-day programs, and $150 on

two- and three-day programs.

Register three people from the same organization

in the same program at the same time,

and receive a

10% discount

on program fees. Register five or more

people in the same program at the same time, and

receive a 20% discount.

If you know you will be pursuing a Queen’s

Certificate and would like to remit tuition in one

payment before your first program, we offer a special fee

with a considerable saving. Contact our Program

Administration office for details.

Note:

Only one discount may be applied.

Cancellation Policy

Substitutions are permitted with no penalty 8 days or

more from the program start date.

Substitutions 7 days or less before the program start

date will be subject to a $500 charge.

Transfers and cancellations are permitted with no

penalty up to 15 days prior to the program start date.

Transfers and cancellations 14 days or less from the

program start date will be subject to a 100% charge of

the program fee.

Location and Accommodation

Please refer to our website, irc.queensu.ca, for the latest

information on venues.

Registration Kiosk

Advanced Human Resources

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Robert Sutherland Hall

Queen’s University

Kingston ON

Canada K7L 3N6

References

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