Information about Changes of JSC „Citadele banka” Services Pricelist from January 1, 2015
Dear customers,Hereby we inform about the following fee changes effective from January 1, 2015, applicable for customers, non-residents of Latvia: Changes in fees are highlighted red. 1) Changes in fees related to account opening, maintenance, closing:
Pricelist position Commission Fee
Opening of the current account
Renewal of the current account after its closure with the previous IBAN number EUR 100 Maintenance of the current account*:
if a payment card attached to account has expired, new card has not been issued to the
customer, for the first year of card’s inactivity** EUR 3 per month **
if a payment card attached to account has expired, new card has not been issued to the
customer, for the second and further years of card’s inactivity** EUR 15 per month **
Maintenance of non-active customer’s account:
for private individuals if there have not been customer’s initiated transactions performed on the account for more than 6 months and customer has no other contracts concluded with Citadele Bank
EUR 15 per month** for private individuals if there have not been customer’s initiated transactions performed on the
current account for more than 12 months and customer has no other contracts concluded with Citadele Bank
EUR 25 per month** for legal entities if there have not been customer’s initiated transactions performed on the
current account for more than 12 months and customer has no other contracts concluded with Citadele Bank
EUR 25 per month** Closure of the account
if account is closed according to the customer’s initiative and less than12 months have passed after opening of the account (the fee is applied only to accounts with no payment card attached)
Free of charge***
other cases EUR 100
*If currency of the account is not EUR, fee is charged in equivalent. ** Till account balance is zero.
*** If account balance exceeds zero at the moment of the closure of the account, commission fee is charged for the amount of the balance of the account, but not exceeding EUR 100.
2) Changes of commission fees related usage of power of attorney:
Pricelist position Commission Fee
Power of attorney in Citadele Bank:
Issuing of Power of attorney in Citadele Bank:
Issuing of power of attorney (incl. transactions with safe-box) EUR 10 (transactions with safe-box) for legal entities – only for Servicing on the basis of the power of attorney:
the first verification of power of attorney issued outside Citadele Bank * EUR 10individuals ** (VAT included), for private reiterative verification of power of attorney issued outside Citadele, for each time when
authorised person wishes to handle transactions on the basis of power of attorney, which had passed the first verification)
EUR 5** (VAT included), for private individuals
*The first verification of power of attorney is performed during office hours of Citadele Bank central office (working days 8:30 – 17:30). Appropriate commission fee shall be applied form 03.07.2014. in all cases when authorised person wishes to handle transactions on the basis of power of attorney.
**Fee is not charged if power of attorney is presented at the opening of the escrow account and at performing payments within transaction.
3) Changes in specific fees of the escrow account:
Pricelist position Commission Fee
Processing of amendments in escrow agreement (lending excluded)(per each time) EUR 30 Processing of escrow account agreement for legal entities, if escrow account is used within
the lending transaction*
0.5% of transaction amount (min. EUR145, max.EUR 715
)
Processing of escrow account agreement for private individuals, if escrow account in CitadeleBank is used within the new lending transaction* EUR 75
Processing of escrow account agreement for private individuals, if escrow account in Citadele Bank is used in respect to the sale of a real estate that is mortgaged in favour of Citadele Bank and sub sequential loan repayment
0.5% of transaction amount (min. EUR 150)
Processing of amendments of escrow account agreements for private individuals, if if escrow account in Citadele Bank is used within the new lending transaction or if escrow account in Citadele Bank is used in respect to the sale of a real estate that is mortgaged in favour of Citadele Bank and sub sequential loan repayment
EUR 45 per each document *Commission fee can be increased in specific instances.
4) Changes in payment fees:
The threshold of euro payments has been changed from EUR 72 000 to EUR 70 000. The specific fee has been cancelled: Payment in other currencies (except EUR) to Citadele bankas (Lithuania) and AP Anlage&Privat Bank AG (Switzerland) and to the banks that has accounts opened in Citadele Bank.
Pricelist position Commission Fee Payments in foreign currency Electronic Payments
Payments performed at customer service centre/branch, Facsimile account management
system and electronic payments, which are processed manually*
SHA (shared) OUR (remitter) SHA (shared) OUR (remitter) Standard payment in USD currency 0.2% (min. USD 45, max. USD 75)
0.2% (min. USD 45, max. USD 75) + USD 15 0.3% (min. USD 65, max. USD 95) 0.3% (min. USD 65, max. USD 95) + USD 15 Urgent payment in USD currency 0.3% (min. max. USD 100USD 55) ,
0.3% (min. USD 55, max. USD 100) + USD 15 0.4% (min. USD 75, max. USD 110) 0.4% (min. USD 75, max. USD 110) + USD 15
* Payments that are executed using Citadele Online Banking, with completed field "Information for the bank", that is intended for obligatory manual processing
5) Other changes of payment fees:
Pricelist position Commission Fee
Payment investigation*
Investigation or sending of cancellation’s request for payment in any currency within Citadele
Bank (including foreign branches), to other banks in Latvia EUR 25
Investigation or amendment of payment in any currency in other banks outside Latvia EUR 80 + extra fee** Sending of payment’s cancellation’s request to other banks outside Latvia EUR 125 + extra fee** Searching for the amount, which is not received by the customer, upon customer’s
request EUR 20**
* If the customer's account has already been debited, Citadele Bank does not guarantee that the payment amount will be refunded. The Bank releases funds to its customer only if the payment amount is recovered from the correspondent bank and recipient bank.
**If bank- – intermediate and/or bank- – receiver requests commission fee during the investigation of the payment, mentioned extra fee is charged from customer’s account
Pre-term credit of the account
Pre-term credit of incoming international payment in USD currency 0.1% per day from all amount of the payment (min. USD 50). 6) The following fees for the following cash transactions and bill payment changed:
Pricelist position Commission Fee
Cash deposit
Payment in EUR (under EUR 15 000) to other banks in Latvia using cash deposit
(without using current account) EUR 7 + 0.5% of amount
Cash deposit in own account (up to EUR 9.99 per day) if there is unauthorised negative balance of the mentioned account – free of charge
Cash withdrawal from account
In nominal accordingly to customer’s pre-order 3% (min. EUR 10) Commission for booking the amount of money that exceeds the limits of customer
service centres EUR 15*
Other cash transactions Currency exchange
EUR 1.50 (for a deal) for current customers of Citadele Bank if own personal
identification document presented EUR 5 (for a deal) in other cases Currency exchange if specific nominal provided upon customer’s request 2% from deal amount (min. EUR 5) Currency exchange if specific nominal provided upon prior order** 3% from deal amount (min. EUR 10) Check of banknotes’ authenticity upon customer’s request EUR 1per banknote
Exchange of banknotes to the banknotes of another face value and/ or coins 3% (min. EUR 10) Coints processing at cash transactions, int.al. currency cash exchange:
Additional commission for coin processing, for EUR coins (under 50 coins
inclusive)*** Free
Additional commission for coin processing, for EUR coins (over 50 coins per day,)***
EUR 1 per each 50 pcs. (min. 4% of amount)****
* Commission charge is applied at the moment of preliminary booking of money. Bank and client individually agree upon order’s execution time.Cash booking must be performed must be ordered before at least one Citadele Bank’s working day. Citadele Bank and customer agree on order’s execution term. In instances when the preliminary order of other currencies (which are neither EUR neither USD) is set, Citadele Bank and customer agree on cash booking order execution date and on commission fee.
** Commission fee is charged during ordering. Cash order must be performed must be ordered at least one working day before and ordered nominal are available in customer service centre till the end of the day of currency exchange, agreed between customer and Citadele Bank.
*** For cash deposit – per day per customer, other instances – per each transaction.
**** The increased commission fee EUR 2 for each 50 pcs. (min. 5% from deal) is set for customer service centres located in shopping centres in Riga (CSC „Alfa”, CSC „Centrs”, CSC „Domina”, CSC „Maksima”, CSC „Mols”, CSC „Origo”, CSC „,Spice Home”), and branch „Citadele”, branch „Laimdota’, branch in Ludza, CSC “Līvāni”, CSC “Salacgrīva”.
Pricelist position Commission Fee
Bill payment
Bill payment in Citadele Bank ATMs* Free of charge
Bill payment in cash As for cash deposit
Regular bill payment in EUR (within Citadele Bank)**, *** EUR 0.28 Regular bill payment in EUR (payments to other Bank in Latvia)*** EUR 0.36
7) The following fees for the services related to the credit deals changed: Lending for Legal Entities
Pricelist position Commission Fee
Mortgage Credit
Consideration of an application for mortgage credit / changes of the credit deal:
on the security of residential real property and/or land Free of charge on the security of non-residential real property deals till
EUR 300 000 EUR 75
on the security of non-residential real property deals over
EUR 300 000 EUR 400
Execution of a new mortgage credit 2 % of total credit amount (min. EUR 150) Execution of amendments:
additional credit amount granting 1.5% of credit amount regarding which amendments are made to (min. EUR 150)* credit maturity term extension, credit currency change 1% of credit amount regarding which amendments are made to (min. EUR 75)* offered loan security owner change, offered loan security change 1% of unpaid credit sum or credit line limit (min. 150) EUR
credit payment date change EUR 30
execution of amendments to the other provisions of the agreement EUR 50 per each document preparation of amendments to payment schedule at the customer’s
request EUR 40**
Repayment of the credit before the date mentioned in the agreement Free of charge Processing of the documents in case of the refinancing from other
creditor, or arrangements of the conditions of the agreement of the escrow account about escrow account in other bank:
If new creditor is bank and participants of the arrangements (of
the agreement of the escrow account) are client, Citadele bank and new creditor
EUR 500
If new creditor is not bank or participants of the arrangements
(of the agreement of the escrow account) amount are more than 3
EUR 1000
Processing of the amendments in the mentioned documents EUR 50 per each document
Credit resources reservation 1% annual for unused but reserved credit sum *If both options mentioned in those paragraphs are fulfilled simultaneously, the highest commission fee is applied.
** Unless commissions: additional credit amount granting, credit maturity term extension, credit currency change or credit payment date change for execution of amendments to provisions of the agreement is applied simultaneously.
Lending for Legal Entities
Pricelist position Commission Fee
Bank Guarantee
Consideration of an application for receiving of guarantee (s)/ consideration of amendments:
if secured by cash assets or deposit Free of charge
other security* EUR 150
Preparation of agreement on issuance of bank guarantee(s) and related documents:
if secured by cash assets or deposit Free of charge
other security As agreed (min. EUR 150)
Issuance of a guarantee/ increase in guarantee amount, increase in guarantee term:
if secured by cash assets 0.3% of guarantee amount / of guarantee amount regarding which amendments are made to (min. EUR 120) if secured by deposit 0.8% of guarantee amount / of guarantee amount regarding which amendments are made to (min. EUR 120) other security 0.8% of guarantee amount / of guarantee amount regarding which amendments are made to (min. EUR 200) Utilization of a guarantee:
if secured by cash assets 0.8% per annum of guarantee amount / of guarantee amount regarding which amendments are made to if secured by deposit 1% per annum of guarantee amount / of guarantee amount regarding which amendments are made to other security
Starting from 3% annual of guarantee amount / of guarantee amount regarding which amendments are made to
Amendments to guarantee (except increase in guarantee amount,
increase in guarantee term), amendments to the agreement EUR 75
Promissory note about guarantee issue EUR 50
Urgent execution of guarantee, guarantee amendments, confirmation on
issuing of guarantee, during 1 working day EUR 50 Preparation and reconciliation of the guarantee’s draft (applicable if
guarantee is not issued) EUR 50
Payment under guarantee/ Processing of payment demand 0.2% of the amount to be repaid (min. EUR 200) Notification on guarantee issued by another bank 0.1% of guarantee amount (min. EUR 85, max. EUR 500)
Notification on amendments to the guarantee issued by another bank,
revocation of the guarantee EUR 75
Preparation and sending of the claim under the guarantee, on behalf of
the customer EUR 250
Review and confirmation of the authentication of the guarantee issued
by the other bank EUR 40
Revocation of the guarantee before expiry date ** EUR 25
* This commission is not applied to applications for guarantee issuance within the scope of guarantee line. ** For cases when the commission fee for guarantee use is payable by parts.
Pricelist position Commission Fee
Import Letter of Credit
Consideration of an application for issuance of import letter of credit Free of charge
Issuance of a new/ increase in amount of the import letter of credit 0.25% of value of import letter of credit / of value of increase (min. EUR 170) Amendments to terms of import letter of credit (except for increase in
amount of the import letter of credit), revocation or cancellation of unutilised import letter of credit, amendments of agreement
EUR 75 Import letter’s of credit draft preparation and reconciliation (applicable
if import letter of credit is not issued) EUR 50 Urgent execution of the import letter of credit, during 1 working day EUR 50
Review of documents, payment 0.2% of value of documents (min. EUR 170) Commission for discrepancies in documents presented EUR 70
Return of unpaid documents EUR 40
Consulting in filling-in application EUR 50
Endorsement of documents of letter of credit EUR 20 Revocation of letter of credit before expiry date EUR 25 Notification on issuance of Assignment of proceeds EUR 50 Export Letter of Credit
Preliminary notification on issuance of export letter of credit EUR 40
Notification on issuance of export letter of credit 0.1% of value of export letter of credit (min. EUR 85, max. EUR 500) Processing and reconciliation of the draft of export letter of credit EUR 50
Amendments to terms of export letter of credit, revocation or
cancellation of unutilised export letter of credit EUR 75 Preliminary review of documents under export letter of credit EUR 80
Review of documents, payment 0.2% of value of documents (min. EUR 200) Payment under export letter of credit without presentation of
documents 0.1% of payment amount (min. EUR 100, max. EUR 500)
Return of refused documents EUR 40
Transfer of export letter of credit 0.15% of value of transferred letter of credit (min. EUR 200) Cession under export letter of credit 0.1% of cession amount (min. EUR 150, max. EUR 700) Confirmation of letter of credit issued by another bank As agreed
Consulting in preparation of the documents EUR 30 per each document Negotiation of export letter of credit, Discounting of export letter of
credit As agreed
Notification on letter on assignment EUR 50
Documentary collection
Import documentary collection:
Notification on documentary collection EUR 50 Delivery of documents against payment, acceptance or free of
payment 0.1% of collection amount (min. EUR 100, max. EUR 500)
Export documentary collection:
Receiving documents for payment or acceptance EUR 40
Payment of document 0.1% of collection amount (min. EUR 100, max. EUR 500) Amendments to terms, instructions of documentary collection EUR 40
Sending, return of refused documents EUR 40
Additional services related to lending and trade finance
Commission fee for preparation of the documents (int.al. references):
If document must be notarised* Actual expenses of notary service + document EUR 30 per each if a document does not need to be notarised *:
document prepared in state language EUR 45 per each document document prepared in other language (English,
Russian) EUR 70 per each document
Commission fee for preparation of the documents (int.al. references) if request after 6 months after loan obligations are fulfilled:
If document must be notarised Actual expenses of notary service + document EUR 75 per each if a document does not need to be notarised EUR 75 per each document
Citadele Bank’s performed stock or assets evaluation** EUR 75 Evaluation of construction / reconstruction / renovation funding project,
control of usage of funds disbursed for construction / reconstruction / renovation projects financed by Citadele Bank
According to actual costs
Deferred payment fee for Import letter of credit, Export letter of credit
and Documentary collection 0.15% from documents’ total amount (min. EUR 70) SWIFT notification at issue of guarantee, issue of Import letter of
credit, transfer of Export letter of credit EUR 25
Other SWIFT notifications EUR 7
*If simultaneously the commission fee for execution of new lending transaction, substantial amendments within lending transaction, refinancing transaction or execution of escrow account agreement is not applied.
** Commission charge may be increased in specific instances. 8) Changes in payment card fees:
Pricelist position Commission Fee
CASH CARD CIRRUS EUR USD
Cash withdrawal in ATMs of other banks 2% (min. EUR 5) 2% (min. USD 7)
PLATINUM CREDIT CARD VISA Platinum EUR USD
Fee for the card EUR 250 per annum USD 350 per annum
Fee for the complementary card EUR 125 per annum USD 175 per annum
New card issuing (instead of the existing card) EUR 20 USD 30
VIRTUAL CARD VISA Virtual, MasterCard Virtual EUR USD
Fee of the card (for 2 months / 12 months) EUR 5/ EUR 20 USD 5 / USD 25
Cash withdrawal in Citadele Bank 3% (min EUR3) 3% (min USD 5)
American Express CREDIT CARD ISSUED BY OTHER EMITENTS
Guarantee issue and amendments EUR 150 or equivalent
9) Changes in additional service fees:
Pricelist position Commission Fee
Additional Services
Document sending via facsimile per the customer’s request EUR 8 (VAT included) per page
Preparation of document copy per the customer’s request EUR 1 (VAT included) per page
Receiving of non-cash payment printout at Citadele Bank, per each payment printout EUR 1* Preparation of SWIFT request copy at the customer’s request EUR 4 Usage of the courier post per the customer’s request for documents and other values
sending
As agreed (EUR 7 + actual expenses (VAT included))
Arrangement of invitation to Latvia for Citadele Bank customers EUR 55 (VAT included)
Issuing of documents from archive EUR 30 per document (VAT included)
Account statements
Automatic account statement preparation in Citadele Bank, if there has been turnover in the account (the service is available only for legal entities’ current accounts)*
monthly statement – EUR 3 per month weekly statement – EUR 4.50 per month daily statement – EUR 15 per month Account statement preparation and issuing in Citadele Bank upon customer’s
request for current month and previous calendar month (for private individuals only)
Once a month – free of charge Account statement preparation and issuing in Citadele Bank upon customer’s
request if account statement includes period up to 12 months before request EUR 1 per page (min. EUR 6) Account statement preparation and issuing in Citadele Bank upon customer’s
request if account statement includes period exceeding 12 months before request EUR 2 per page (min. EUR 7) Payment card account reports, automatically dispatched by post
Monthly account reports’ automatic dispatch by post within Latvia, for accounts with
payment card attached EUR 1.50 or equivalent per month
Monthly account reports’ automatic dispatch by post outside Latvia, for accounts with
payment card attached EUR 4.50 or equivalent per month
*Commission fee not applied if the printout is prepared at the arrangement of Citadele Bank’s customer invitation to Latvia. ** If a weekly account statement is prepared at the turn of the months, customer receives 2 statements – before and after the end of month. Each statement is charged for as for separate statement.
10) Commission fee change for remote account control systems: DIGI PASS GO 3 change due to technical reasons (within 2 years from connecting) – EUR 5.
11) Changes in transaction limits at Citadele On0line Banking, for transactions with Code cards:
Limit of one transaction for operations with Code card, issued till 31.12.2014., is EUR 7 200 (or equivalent amount in other currency). Limit of one transaction for operations with Code card, issued or changed from 01.01.2015., is EUR 2 000 (or equivalent amount in other currency).
Limit of daily debit turnover for operations with Code card, issued till 31.12.2014., is EUR 21 500 (or equivalent amount in other currency). Limit of daily debit turnover for operations with Code card, issued or changed from 01.01.2015., is EUR 5 000 (or equivalent amount in other currency).
12) Changes in safe-box rent fees: Branch Citadele (2A Republikas square, Riga) Box sizes (mm)
Width x Length x Height
Commission fee (VAT included)
Per 24 hours Per month Per annum
255x480x55 EUR 10 EUR 22 EUR 145
255x480x95 EUR 10 EUR 25 EUR 180
255x480x145 EUR 10 EUR 30 EUR 210
255x480x300 EUR 10 EUR 35 EUR 265
560x480x300 EUR 10 EUR 50 EUR 360
Safe box depositary „Ziemeli” (148 Brivibas Street, Riga) Box sizes (mm)
Width x Length x Height Commission fee (VAT included) Per 24 hours Per month Per annum
435x245x35 EUR 10 EUR 15 EUR 110
435x245x65 EUR 10 EUR 20 EUR 150
435x245x115 EUR 10 EUR 25 EUR 180
435x245x160 EUR 10 EUR 30 EUR 210
435x245x285 EUR 10 EUR 35 EUR 250
560x300x480 EUR 10 EUR 50 EUR 360
For agreements for safe-box rent concluded till 31.12.2014. (incl.), the safe-box rent fee actual at the moment of conclusion of agreement or its latest prolonging, is applied till maturity of existing term. If concluding prolonging of period of such agreement (term of safe-box renting), fee according to actual Pricelist is applicable.
13) Other changes:
Pricelist position Commission Fee
Gold
Gold trading* Information in Citadele Bank
Gold trading at the bank 0.035%** per month (min. EUR 15 per month) * If Gold trading transaction amount exceeds EUR 10 000, agreement with Citadele Bank must be concluded before the transaction processing
**The value of Gold held in Bank according to Citadele Bank rate on the last day of the month
Additional information is available in Bank Citadele customer service centres or by calling to Customer Support Centre, 24h information line +371 67010000.
Sincerely,