National IT Policy Group
e-Government Group
ICT Service Policy Division
Smart Network Division
Digital Culture Division
Digital Inclusion Policy Division
Global IT Cooperation Division
Privacy Protection Policy Division
Open Data Center
Big Data Strategy Center
e-Government Global Academy
Internet Addiction Counseling Center
www.nia.or.kr
Mugyo Office (100-775) NIA Bldg, Cheonggyecheonno 14, Jung-gu, Seoul, Korea / Tel : +82-2-2131-0114 Deungchon Office (157-715) 489, Gonghang-daero, Gangseo-gu, Seoul, Korea / Tel : +82-2-3660-2500
Achieving
the creative economy and
citizens’ happiness
I.
Introduction of NIA
As one of the world’s top-level organizations specialized in providing ICT policies and technologies, National Information Society Agency was reorganized in May 2009 upon merger between National Information Society Agency, an institution providing national ICT policies and technologies, and Korea Agency for Digital Opportunity and Promotion, an institution specialized in closing the digital divide of home and abroad. National Information Society Agency is engaged in improving the world’s top-level ICT infrastructure of Korea by building the high-speed information and communications infrastructure, supporting establishment of e-government, and promoting application of new ICT such as big data and IoT(Internet of Things). Also as the supervisory institution for national informatization, it is carrying out its responsibilities of closing the digital divide of both home and abroad and establishing a healthy information culture. With the mission of ‘achieving the creative economy and citizens’ happiness through informatization’, National Information Society Agency will continue to do its best to solve current national issues and allow the benefits of informatization to reach each and every corner of the society.
What is the Creative Economy?
An economy that considers creativity the key value of the economy and creates new added-value, jobs, and growth engines through convergence of citizens’ creativity, science technologies and information and communication technologies
III.
Message
from the President
I extend my warmest greetings as the President of National Information Society Agency.
As the institution truly specialized in ICT, we at NIA have played the leading roles in challenging and pioneering new areas and finally helped Korea become one of the IT powerhouses around the globe. We still continue to create new values as the leading institution for solving national and social issues with ICT. The new government of Korea considers ICT and science and technology as the key values for realizing the creative economy. The rapid development of smart technologies and the environmental changes such as the new government’s creative economy and Government 3.0 center around the massive wave of ‘rapid transformation into the hyper-connected society’. Using the tool of creativity, I will put my utmost effort on finding solutions to the current national issues – economic facilitation, social integration, and job creation in order to meet the needs of the times and further complete establishing the virtuous cycle between citizens’ happiness and national development.
Based on the experiences so far, we will continue to spare no effort and do our best to stay as the most trusted institution by the citizens, businesses, and the government in terms of ICT policy development and technical assistance. I kindly ask for your constant support and interest. Thank you. President of National
Information Society Agency Chang Kwang-Soo
What is Government 3.0?
A new paradigm for government operation that provides customized services to citizens while at the same time supports job creation and the creative economy by actively disclosing and sharing public information as well as communicating and collaborating after breaking down walls between government departments
II.
Vision
Mission Achieving the creative economy and citizens’ happiness through informatization
Vision Becoming the world’s top-level institution specialized in ICT policies and technologies
Five Strategic Goals
Lead ICT-based creative society
Establish Government 3.0 represented by values of openness and sharing
Establish safety and social integration through informatization Strengthen global cooperation and overseas expansion Spread use of the creative management model, ‘NIA Way’
Strategies Strengthen capacity for policy planning Develop new creative industries Improve informatization knowledge capacity
NIA Projects for Government 3.0
Transparent Government
Actively disclose public data to satisfy the citizens’ right to know Capable Government
Provide quality government services based on collaboration enabled by breaking down of walls between government departments
Service Government
Provide integrated administrative services that are customized and user-oriented Public data disclosure for building foundation for
the creative economy
Make plans for opening up the public data and policies for their use
Establish the foundation for open data provision and provide support in facilitating their use
Provide support in operation of the Open Data Strategy Council and Dispute Mediation Council
Establishing e-government for disclosure, sharing, communication, and collaboration
Maintain and improve services in the e-government website Carry out supportive projects for achieving the e-government Conduct research on e-government systems and policies Support global cooperation and overseas expansion of e-government
Facilitate government-wide enterprise architecture (EA) Foster professional and full-time consultants for global
e-government education and training Providing smart public services using information
technologies
Build and operate Smart Work Centers Establish smart phone-based mobile government Spread, operate, and maintain the e-government standard
framework
Establish the culture of personal information protection for safety of the entire citizens
Establish the master plan and policies for personal information protection
Operate the personal information protection certification mark NIA Projects for the
Creative Economy
Creating new jobs and markets through creative innovation Improving global leadership for the creative economy
Achieving a society where creativity is respected and fully expressed
Finding new creative industries and establishing the ecosystem
Carry out ‘Creative Economy Vitamins Project’ Support big data market creation and industry facilitation Conduct ICT analysis-based studies
on future society issues
Expand national database and facilitate its use by the private sector
Improving capacity for science and ICT innovation Make plans for IoT-based infrastructure
and strategy for future network development Construct giga-level Internet
throughout the country and expand network-based application services
Improve wired and wireless network in public spots and rural areas
Establishing healthy and mature information culture Establish creative information culture through
campaigns based on the public-private collaboration Resolve adverse impact of informatization by
preventing cyber crimes
Provide policy support for preventing and resolving Internet addiction issues
Operate Internet Addiction Counseling Centers Realizing social integration through informatization
Provide IT education and other support to four groups disadvantaged in informatization (disabled, multi-cultural families, North Korean defectors, and aged)
Operate Relay Call Center that supports communication of the disabled
Provide support in renting ICT aids for the disabled Provide entrepreneurship education for the elderly
for creating Internet-based jobs
Fostering global creative talents and improving cooperation
Send out World Friends IT Volunteers
Establish and support Information Access Centers in developing countries
ICT policy planning and knowledge studies Develop plans for national informatization policies
and new agenda
Evaluate ICT project performance
National IT Policy Group
ICT Planning
Department
Develop plans for national informatization policies and
new agenda
Provide national informatization vision and strategy, improve laws and regulations, and develop informatization policies including those finding ways to solve the current social issues through application of new technologies Contribute to improving national informatization and facilitating the creative economy
Project Description
Expected Effect
e-Government
Planning Department
Maintain and improve services in the e-Government
website
Establish comprehensive plans for maintaining and improving the government-wide websites, improve related laws and regulations, and provide technical assistance
Contribute to improving citizens’ accessibility and service quality by closing websites that are rarely used and integrating websites that provide similar contents and services
Project Description
Expected Effect
ICT Investment
Performance Center
Evaluate ICT project performance
Review self-evaluations of ICT projects conducted by 51 central administrative institutions, evaluate performance plans and reports, and transfer unnecessary budget
Improve the efficiency of ICT project investment and establish a performance management framework
Project Description
Expected Effect
e-Government
Project Department
Carry out projects supporting e-government for
implementation of key national agenda such as Gov 3.0
Conduct 27 projects of 4 areas – Capable Government, Safe Society, Customized Open Services, and Improved Efficiency of E-government Investment Establish a smart government and convenient citizen life through citizen-oriented e-governmentProject Description
Expected Effect
e-Government
Policy Department
Support research and operation of schemes and policies
for improving e-government performance and quality
Conduct analysis of e-government trends or issues and policy studies, support performance management and evaluation or assessment, improve order-placement and auditing systems, etc.Promote constant improvement of e-government performance and secure quality and safety of e-government services
Project Description
Expected Effect
Government
Information Resource
Management
Department
Facilitate government-wide enterprise
architecture (EA)
Provide support in interconnecting/ integrating/ facilitating administrative service areas, integrating/ managing/ and sharing government-wide information resources, facilitating EA of public institutions, exporting, etc. Build the foundation for service interconnection and integration for Gov 3.0 and spread and settle performance management of information resources
Project Description
Expected Effect
Advanced ICT
Consulting
Department
Provide technical support for national informatization
Provide ICT consulting for central and local government departments, and review or help establish national informatization action plans
Contribute to nation-wide informatization and performance production through technical assistance for informatization
Project Description
Expected Effect
ICT Service Policy Division
Smart Network Division
ICT Convergence
Services Department
Carry out ‘Creative Vitamins Project’
Revitalize the stagnated economy by applying science and ICT to other industries based on ministerial collaboration and support solving national issues Enhance convenience of citizens by establishing new industries and services based on added-value creation and ensuring economic benefits and safe, convenient living conditions
Project Description
Expected Effect
Public ICT Service
Department
Build and operate Smart Work Centers
Build and operate 14 Public Smart Work Centers, improve laws and regulations for facilitating smart work, and conduct education and PR (as of 2013, 57,346 workers in 137 institutions used the Smart Work Center) Improve flexibility of travelling workers’ work efficiency and facilitate settlement of flexible working culture
Project Description
Expected Effect
Smart ICT Service
Department
Establish smart phone-based mobile government
Develop mobile government administrative services, which can be used and shared by multiple ministries, and improve service securityImprove the government’s way of working and facilitate communication with the citizens
Project Description
Expected Effect
Service Platform
& Standards
Department
Spread, operate, and maintain the e-government
standard framework
Provide technical assistance in standard framework application, educate developers in SMEs, operate and maintain the standard framework Mitigate national information systems’ dependency on providers and establish interoperability and prevent redundant investment through application of the standard framework
Project Description
Expected Effect
Advanced Network
Service Department
Construct giga-level Internet throughout the country
and expand application services
Expand the giga-Internet service coverage to 90% and create an environment for facilitating broadcasting and communications convergence and smart media services
Expand smart network-based broadcasting and communications convergence services and develop new ICT growth engines for the future
Project Description
Expected Effect
Hyper-Connected
Infrastructure
Planning Department
Develop plans for building infrastructure for the
hyper-connected society and strategies for future
network development
Build IoT(Internet of Things)-based ICT infrastructure, operate the hyper-connected society forum, verify the R&D outcomes using KOREN/ TEIN/ APII, and facilitate collaboration on international research·verification Create the IoT-based future innovative economy, improve the quality of citizens’ life, and establish an ecosystem for networked co-development
Project Description
Expected Effect
Smart Infrastructure
Business
Department
Improve wired and wireless network in public spots
and rural areas
Construct 100M broadband subscriber network in rural areas and open up the wireless Internet (public Wi-Fi) for free use in public spots such as traditional marketplaces, community centers, welfare facilities, etc. Contribute to improving the quality of life of rural residents, close the digital divide between social classes or areas and further reduce household burden of communication expenses by providing the public Wi-Fi service
Project Description
Digital Culture Division
Digital Inclusion
Policy Division
Digital Inclusion
Planning
Department
Operate Relay Call Center that supports communication
of the hearing- and speech-impaired
Operate Call Center (☎107) and the website (www.relaycall.or.kr) 24/7 for communication between the disabled and non-disabled
Increase social participation of the disabled and expand social inclusion by supporting communication of the hearing- and speech-impaired who have difficulties in using telephone
Project Description
Expected Effect
Information
Accessibility
Department
Provide support in renting ICT aids for the disabled
Provide support in renting out high-cost assistive products such as the braille information instruments that are actually needed in disabled persons’ job-seeking and learning activities(50 devices per year)
Break down the barriers for the disabled to use ICT products and services and establish an environment where all citizens can equally have access to and use the products and services
Project Description
Expected Effect
Digital Culture
Planning
Department
Establish creative information culture through
information culture campaigns based on the
public-private collaboration, studies on information culture
policies, and IT competitions
Designate the month of information culture, support the ‘Association of Happy Practitioners of Smart Culture’, which is a public-private collaborative group, and operate Korea Olympiad in Informatics and programming competitions for college students
Improve citizens’ awareness upon creative information culture by introducing various cases of citizens’ participatory information culture
Project Description
Expected Effect
IT Misuse
Prevention
Department
Resolve adverse impact of informatization by preventing
cyber crimes through information ethics education for
the general public
Provide life-cycle educational programs and campaigns to prevent adverse impact of informatization for teenagers and adults and operate rehabilitative education together with the probation office
Prevent Internet deviant behaviors of teenagers and adults by reinforcing information ethics and establish a sound and healthy culture of using the Internet
Project Description
Expected Effect
Media Addiction
Prevention
Department
Provide policy support and conduct projects for
preventing and resolving Internet addiction issues
Conduct research and provide policies regarding Internet addiction, develop contents for education and counseling, certify Green Internet, operate a qualification system for professional counselors
Arouse the social attention upon Internet addiction and mitigate risks of smart media addiction
Project Description
Expected Effect
Information
Utilization
Department
Provide entrepreneurship education for the elderly as
part of support for creating Internet-based jobs
Private institutions provide entrepreneurship education and job training programs using IT for the elderly aged 50 or older who wish to start their own businesses (40 persons per year)
Revitalize the economy and solve the lack of manpower in the older age groups by making the elderly manpower productive via IT education
Project Description
Privacy Protection
Policy Division
Global IT
Cooperation Division
Privacy Protection
Planning
Department
Establish the master plan and policies for personal
information protection
Analyze policies for privacy protection in other countries and legal trends or issues, conduct surveys, and publish annual reports
Find solutions to issues regarding personal information management through pre-inspection and prediction and establish a society where personal information is safely used
Project Description
Expected Effect
Privacy Protection
Project Department
Operate the personal information protection
certification mark
Evaluate the level of personal information protection by information managers and provide certification based on objective deliberation by the Certification Committee
Encourage personal Information managers to follow the Personal Information Protection Act and promote their constant activities for personal information protection
Project Description
Expected Effect
Global IT Planning
& Consulting
Department
Send out World Friends IT Volunteers
Send out IT volunteers aged 18 or older to government departments of developing countries to carry out IT education and projects
(as of 2013, 5,158 volunteers were sent out to 70 countries)
Strengthen human resource capacities in developing countries and help overseas expansion of domestic manpower specialized in natural sciences or engineering
Project Description
Expected Effect
Global e-Government
Business Department
e-Government Global cooperation & exporting support
Carry out joint projects, ICT consulting, technical and manpower exchanges with the cooperating governments
(as of 2013, 6 Centers completed their joint projects and 1 Center was in operation)
Utilize the partnership as the e-Government cooperation channel with other countries for overseas expansion of domestic e-Government businesses
Project Description
Expected Effect
Global IT Project
Department
Establish and support Information Access Centers in
developing countries
Establish Information Access Centers in developing countries to give them opportunities to experience the digital culture and provide various contents that suit the educational environment for the local residents by comprehensively taking their IT environment and demand into consideration (as of 2013, 38 Centers were in operation in 36 countries)
Establish the advanced IT infrastructure in developing countries to improve Korea’s positioning as one of the leading countries in terms of informatization as well as enhance the national brand
Project Description
Big Data Strategy Center
Open Data Center
Big Data Planning
Department
Enhance competitiveness based on big data
Carry out big data pilot projects (around 5 projects), operate Korea Big Data Center, foster professional manpower (in 20 universities) and provide consulting on data-based future strategies (around 2 consulting cases) Create the big data market through identifying new businesses and enhance national competitiveness through facilitating data-based industriesProject Description
Expected Effect
Future ICT Planning
Department
Conduct studies on IT-based future society
Suggest Korea’s future issues and counter strategies by developing key issues of the future based on data analysis, informatization policy agenda, mid- and long-term strategy for using new ICT, etc. (17 studies per year) Obtain future opportunities and increase confrontational power against risks in the rapidly changing global conditions and uncertain future through scientific and systematic data use and future forecast
Project Description
Expected Effect
Knowledge
Data Utilization
Department (KDU)
Expand national database and facilitate its use by the
private sector
Develop a ‘business usage’ model for each industry by carrying out projects for constructing (approximately) 20 sets of highly usable database in industries and other areas and operating the knowledge database forum Expand the infrastructure of national knowledge that have high preservation and usage values for the country and create new businesses in the industry through using national database
Project Description
Expected Effect
Open Data Planning
Department
Make plans for opening up the public data and policies
for their use
Develop policies for public data disclosure and use by establishing the vision, making strategies, improving legal conditions, and reviewing the current status Facilitate public data disclosure and their use
Project Description
Expected Effect
Open Data Utilization
Department
Provide support in facilitating open data use
Operate the open data portal (data.go.kr) for developing and providing open API of public data, disclosing lists, and providing consultations for use, and support startups and businesses that use open data
Establish the industrial ecosystem based on open data
Project Description
Expected Effect
Open Data
Secretariat (ODS)
Provide support in facilitating operation of the Open
Data Strategy Council and Dispute Mediation Council
Support the Open Data Strategy Council with deliberation and decision-making activities and support the Dispute Mediation Council with open data dispute mediation and reportsPromote open data use by the private sector through systematic management of open data policies and dispute settlement
Project Description
Expected Effect
Open Data
Infrastructure
Department
Establish the foundation for open data provision
Develop and carry out open data projects, such as evaluating or improving open data quality, building administrative database, and converting to linked open data (LOD)
Facilitate open data connection and use through increased data production and improved quality
Project Description
Internet Addiction
Counseling Center
e-Government
Global Academy
Internet Addiction
Counseling
Department
Provide Internet addiction counseling services to the
entire citizens
Operate Internet Addiction Counseling Centers in 12 areas throughout the country, provide various programs like preventive education and home-visit counseling programs, foster professional counselors, etc.
Prevent and solve Internet or smart media addiction and encourage sound information usage habits
Project Description
Expected Effect
Global Training
Planning
Department
Develop new global e-government training projects
Develop global e-government educational programs for public officials from overseas through cooperation with international organizations and other institutions
Provide support in improving e-government and overall IT level of developing countries and increase opportunities for such education to further lead to e-government export by sharing Korea’s e-government experiences
Project Description
Expected Effect
Global Training
Operation
Department
Provide global e-government training and foster
consultants
Provide e-government training programs for public officials from overseas and cultivate consultants for e-government consulting and dispatch Provide the world-class global e-government training, establish the position as a consulting institution, and support export of e-government systems