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(1)
(2)

Our services

tiggs

®

– BPM (Business Process Management)

tiggs

®

– CM (Change Management)

(3)

What is

tiggs

®

– CM?

tiggs

®

- CM (Change Management) supports you in handling time-critical

process changes in your enterprise. With

tiggs

®

- CM, we provide a software

that will escort you from Planning up to Execution and Controlling, fast and

effectively.

The operational range of

tiggs

®

- CM is wide:

The operational range of

tiggs

®

- CM is wide:

General and time-critical project realization

Integration of new systems, software, products or processes

(4)

An example of

tiggs

®

– CM

Replacing a legacy-system on a weekend

On friday at 6 pm, you shut down the legacy system

On Monday, 6 am, the new system shuld be running smoothly

The replacement must be accomplished within 60 hours

Backup of legacy system and export of data into new system

Backup of legacy system and export of data into new system

Consolidation of data

Import of from various systems data into new system

Integration of the new system into infrastructure

....

(5)

An example of

tiggs

®

– CM

What has to be optimized during course of events:

Planning is made in advance, using a corresponding tool

Fallback-point is defined

Monitoring and status messages must be available ad-hoc

Consequences of delays in the process must show up promptly

Errors in the status message caused by copying must be prevented

(e.g. merging of different excel sheets into one)

(6)

The components of

tiggs

®

– CM

Planning + Adjustment

: Parallel establishing and publishing of

project plans with automatic consolidation of sub project plans

Execution

: Automatic generation of task lists and workflows for

fast and effective processing.

Controlling

: Realtime status messages and the Management

Cockpit

(7)

How does

tiggs

®

– CM work?

1.

Planning + Adjustment

Parallel publishing of project plans

Automatic consolidation of sub project plans

Automated approval process of the planning

2.

Execution

Process-controlled generation of tasks

Automatic assignment of the tasks

Escalations- and deadline management, representative rule

(8)

1. Planning + Adjustment

The lead project manager captures the complete procedure in the

planning tool

The project plan will automatically be accessible to the sub project

managers, and published online for coordination

An approval process controls the coordination

An approval process controls the coordination

Changes and adjustments can be applied online by each sub project

manager

Once the coordination reaches its final stage, the project plan will

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1. Planning + Adjustment

1. The lead project manager captures the

complete procedure in the planning tool

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1. Planning + Adjustment

1. The lead project manager captures the

complete procedure in the planning tool

2. The lead project manager defines the

individual sub projects

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1. Planning + Adjustment

1. The lead project manager captures the

complete procedure in the planning tool

3. The project plan will automatically be

accessible to the selected sub project

2. The lead project manager defines the

(12)

Approval process

.

4. An integrated approval

process controls the

consolidation of the project

plans

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Parallel processing of sub projects

5. Sub project manager 1

captures the tasks of his

project

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Parallel processing of sub projects

5. Sub project manager 1

captures the tasks of his

project

5. In parallel, sub project

manager 2 captures the

tasks of his project

(15)

Approval process

4. When the sub project managers

have applied their changes and

adjustments, the lead project

manager can veryify and approve

these

(16)

Consolidation of project plans

6. Upon approval of the sub

projects, the individual

project plans are merged

automatically

(17)

Consolidation of project plans

7. Once the plans are

consolidated, one click

generates the task lists for

all parties involved

6. Upon approval of the sub

projects, the individual

project plans are merged

automatically

(18)

2. Execution

Once the planning phase is complete, the lead project manager starts the

project at the desired time

With a single click, the task lists for everyone involved are generated,

using the previously established project plans

The assigment of the tasks to each involved party happens automatically

The assigment of the tasks to each involved party happens automatically

An individual task list contains the task description, as well as relevant

information such as start and finish dates, related messages, and

problem messages.

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2. Execution

(generated task lists)

Individual task list

including deadline

management

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2. Execution

(generated task lists)

Individual task list

including deadline

management

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2. Execution

(generated task lists)

Individual task list

including deadline

management

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2. Execution

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2. Execution

Task description

Escalation management,

and traffic-light

Planned start date:

Due date:

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2. Execution

Start date in real time

Task description

Escalation management,

and traffic-light

Planned start date:

Due date:

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2. Execution

Start date in real time

Task description

Escalation management,

and traffic-light

Planned start date:

Due date:

Percentage completed

Start date in real time

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2. Execution

Start date in real time

Task description

Escalation management,

and traffic-light

Planned start date:

Due date:

Percentage completed

Start date in real time

(27)

3. Controlling

tiggs

®

– CM

provides and overview of all projects currently in execution

Project managers receive live status messages, tiggs® – CM generates

these messages automatically

There are two views available on the status messages:

Table view

Table view

Gantt diagrams

Automatic adjustment of start and finish times in case of delays

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3. Controlling

Display:

Table view

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3. Controlling

Display of all

completed tasks

Display:

Table view

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3. Controlling

Display:

Table view

Difference between

planned time and

current runtime

Display of all

completed tasks

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3. Controlling

Display:

Table view

Difference between

planned time and

current runtime

Display of all

completed tasks

The delay is automatically

calculated and displayed

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3. Controlling

Display:

Table view

Difference between

planned time and

current runtime

Display of all

completed tasks

Critical path: Consequence of

the delay of the predecessor

The delay is automatically

calculated and displayed

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3. Controlling

Display:

Table view

Difference between

planned time and

current runtime

Display of all

completed tasks

Critical path: Consequence of

the delay of the predecessor

The delay is automatically

calculated and displayed

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Controlling

Display:

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Controlling

Display:

Gantt diagram

Overview of planned

tasks and their

duration

(36)

Controlling

Display:

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Controlling

Consequence of the

Display:

Gantt diagram

Consequence of the

delay: display of the

critical path

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Highlights

Reduction costs and risks

Save valuable time

Automatic refresh of status messages -> the tedious work of collecting and

consolidating important information is already done

Flexibility

Flexibility

Changes in the project plans can be made in later phases of a project. The

consequences are immediately visible.

You can make plans down to the very minute -> This can be quite important in

(39)

Overview of your benefits

Higher efficiency results in cost reduction

Optimal use of internal ressources

Escalations- and deadline management, employee stand-in functionality

Fast exchange of vital information results in fast reduction to changes

Being able to react to a changing business and being able to react fast and

Being able to react to a changing business and being able to react fast and

cost-effective, is a real advantages in business competition

Management-Cockpit for controlling

Creation of analyses and reports

(40)

Further Information

Planning -> Execution -> Controlling = All in one Software

Real time status messages

Automatic generation of task lists, based on project plans

Change project plan during execution

Continuous work both in online und offline mode

Multi-layer escalation management, employee stand-in functionality

Automatic consolidation of sub project plans

Parallel processing and adjustment of project plans

Management Cockpit

Integrated rights-management system

Realization of time-critical projects

Two planning displays available (table view and Gantt diagram

Transactional editing of project plans

Windows Mobile Support

(41)

Our Services

tiggs

®

– BPM (Business Process Management)

tiggs

®

– CM (Change Management)

(42)

What is tiggs

®

- BPM

tiggs

®

- BPM is a platform providing solutions for many businesses, such as

product management, controlling, marketing, IT, or sales. The flexibility of

tiggs

®

– BPM allows us to implement further individual solutions – fast, simple,

(43)

Overview of your benefits

Higher productivity

Employee stand-in functionality

Increased quality

Our escalation and deadline management ensures efficient and

on-time task completion

time task completion

Shorter throughtput times

Integrated reporting and analysis components

(44)

Examples

Contract Management

Customer Services

New employee integration

Ordering of packaging material

Change Request

Change Request

Project Management

Find out for yourself: Give us one of your processes, and we will show

you the process modelling in tiggs – BPM for your very own process. We

(45)

Our Services

tiggs

®

– BPM (Business Process Management)

tiggs

®

– CM (Change Management)

(46)

Business Intelligence

Management Reporting

Ad-hoc-Analyses of huge amounts of data

Business Activity Monitoring

(47)

Overview of your benefits

Better overall performance and cost reduction at the same time

Faster and better decision making

Generation of knowledge => Advantage in the competition

A view on the truth

Management Information-System (360° - view)

Management Information-System (360° - view)

Provision of relevant information to all employees

Metering of the systems/processes in comparison to the business

strategy

(48)

Our Services

tiggs

®

– BPM (Business Process Management)

tiggs

®

– CM (Change Management)

(49)

Project Management

We consult you during planning and steering of you projects. Our

goal is to develop an individual solution for your business.

We

support

you,

beginning

with

the

concept,

over

implementation, all the way up to the release. And after further

if you wish.

(50)

Thank you

If you have further questions, please do not hesitate to contact me. You

can reach me by phone at: Tel. 069 / 713 74 99 34 and of course also

via e-Mail at: Aylin.Yildirim@tiggs.de

via e-Mail at: Aylin.Yildirim@tiggs.de

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