V36_23/10/14. Our Services

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Our Services

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Our end-to-end delivery model

RAIL

Sectors & Industries

POWER

WATER

UGL is a diversified services

company delivering critical

assets and essential services

that sustain and enhance the

environment in which we live.

Our projects, services and expertise

are readily transferable; bringing our

clients a unique breadth of knowledge

and expertise.

UGL is a leading provider of engineering, construction, asset management and maintenance services with a diversified end-market exposure across the core sectors of rail, transport & technology systems, power, resources, water and defence.

Our operations provide innovative and sustainable technology-based solutions to optimise the value and performance of our clients’ operating assets.

UGL provides government agencies and corporations with the technical engineering capability to deliver essential services through all phases of an asset’s life. Our whole of life delivery model supports both critical economic and social assets from the initial design and construction to the

We provide high-value add services in outsourced engineering, construction, asset management and operations and maintenance services including: • Engineering • Construction • Fabrication • Manufacturing • Commissioning • Operations • Maintenance

• Supply Chain & Technical Services • Refurbishments & Upgrades • Decommissioning

• Asset Management

• Project Delivery & Implementation

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Operating Model

REGIONS Civil Operations

Asset Management

Project Delivery & Implementation

OUR SERVICES – What we deliver

Civil and structural engineering Manufacturing engineering Commissioning philosophies and procedures Mechanical engineering

Completions management Product development

Design engineering Project controls and governance

Electrical engineering Systems engineering

Instrumentation and controls

Civil and structural engineering Mechanical engineering Construction and construction management Procurement and logistics

Design engineering Project and work pack management

Direct labour and sub-contractor management Project planning, governance and reporting

Electrical engineering Systems engineering

Instrumentation and controls Technology integration

Design engineering Mechanical engineering

Electrical engineering Pressing

Machining Welding

Assembly Procurement and logistics

Design engineering Project planning, governance and reporting

Manufacturing engineering Systems engineering

Mechanical engineering Technology integration

Original Equipment Manufacturer (OEM) and contractor management

Certification and handover Supervision and engineering (all disciplines) Consulting (project controls development, project

certification) Systems integration

Provision of technicians (field, mechanical, instrumentation,

electrical) Testing and commissioning

Certified operations training programs Procurement and logistics

Direct labour and sub-contractor management Production operations and maintenance management Energy management and emission reductions Production scheduling and material requirements planning Maintenance planning and scheduling Recruitment of operations personnel

Operations analysis, planning, review, governance and

reporting Safety and risk management

Pre-operations planning Specialist engineering services

Contractor management Outage/shutdown and turnaround management Engineering support Planning, estimating and scheduling Maintenance performance reporting Procurement and logistics

Materials planning Repairs

Machining Welding

Compliance inspections and completion documentation Preparation of best practices for client programs Documenting project compliance Safety review and monitoring

Environment Strategic planning - assessing end use/exit plan options Estimating and asset evaluations Systems engineering

Nuisance and emission control and monitoring Tender preparation and management

Pre-demolition surveys and engineering Turnkey project execution and contract management

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Manufacturing

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Supply Chain & Technical Services

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Refurbishments & Upgrades

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Decommissioning

Engineering

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Fabrication

UGL’s operating model describes the services, markets and regions in which UGL operates.

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SECTORS INDUSTRIES SUB-INDUSTRIES OUR SERVICES – What we deliver

Rail

Freight Diesel electric locomotives - C44ACi, C44ACHi, Evolutions Series, PowerHaul Series (PH37ACmai), bogies, wagons, sub-assemblies, _{EcoRun, rail infrastructure}

Passenger EMU, HRC, DMU, LRV, sub-assemblies, rail infrastructure

Transport & Technology Systems

Infrastructure Build &

Asset Management Asset management, maintenance and construction services: rail systems and infrastructure maintenance, signalling and communications systems; tunnelling and depot rail infrastructure

Rail Systems AC&DC traction power, signalling systems, communications, in-cab electronics, traction power, overhead electrification, ICT, train _{controls, locomotive fuel saving solutions (EcoRun and Traper2), passenger information and communications control systems} Signalling &

Communications

Passenger information and communication control systems, networks, signalling systems, maintenance and support: broadcast television and radio, Electromagnetic Radiation (EMR), GSM-R, microwave links, optical fibre networks, satellite earth stations, telecommunication access and network solutions, tunnel telephone and communication systems, service repair and maintenance centre, telecommunications, Electromagnetic radiation (EMR) testing and certification, IPTV and multimedia systems, road and rail tunnel radio re-broadcast, wireless internet

Tunnel & Intelligent Transport Systems

Advanced traffic management systems, bus tracking and priority, bus transit ways and hailing, CCTV/security, integrated control/ software, integrated tunnel management, intelligent traffic management, passenger information, security systems, surveillance management software, tunnel communications, tunnel electrical, tunnel mechanical/ventilation, variable speed management signs

Power

Power Generation Combined cycle power stations, open cycle power stations, diesel power stations, hydro power stations, co-generation power _{stations, tri-generations power stations, geo thermal power stations, communication and control systems}

Power Transmission High Voltage (HV) transmission lines, High Voltage (HV) underground and submarine cables, grid management, communication and _{control systems}

Substations High Voltage (HV) Substations, High Voltage (HV) underground and submarine cables, communication and control systems

Power Distribution Distribution networks

Renewables Renewables, wind, solar

Resources

Chemicals Fertilisers, acid plants, explosives, ammonia, nitrates, communication and control systems

Industrial processing Pulp mills, food and beverage manufacturing, abattoirs, pharmaceutical plant, tobacco, printing, automotive manufacturing, glass _{factories, cement, communication and control systems}

Minerals & Metals Iron ore, coal, alumina, copper, lead, zinc, silver, gold, nickel, gemstones, uranium, mineral sands, exotic metals and minerals, _{aluminium, communication and control systems}

Oil & Gas Onshore processing facilities, offshore platforms, floating production storage and off-loading, LNG, distribution pipelines, CSG, _{communication and control systems}

Water

Municipal Water

& Wastewater Advanced water treatment, desalination, water treatment plants, wastewater treatment, wastewater reuse; primary, secondary and tertiary treatment processes, pump stations, communication and control systems

Industrial Water

& Wastewater Industrial water and wastewater treatment for power stations, mining, oil and gas refineries, pump stations, communication and control systems

Irrigation

& Reticulation Channels, metering systems, flow control systems, pump stations, pipe spooling, communication and control systems

Defence

Defence Materiel

(Naval, Land, Air) Ship refurbishment (Sustainment), ship systems, logistics, port services, materials handling, ship loading, cranes, communication and control systems

Defence Estate Fixed plant and equipment, range management, workshops, logistics, security, communication and control systems

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Engineering

UGL’s unique in-house design engineering

capability combines flexibility with

innovation and complete solutions,

giving clients customisable options

for their project. From concept design,

through detailed design and development

to simulation, validation and optimisation

tasks, UGL delivers solutions tailored to

client requirements across every phase

of the design process.

A single, integrated engineering capability adds considerable value for our clients by avoiding the complications of multiple parties and touch points. A full project team working directly with clients is the shortest route to a more effective outcome. Along the construct, commission and operate paths of project delivery UGL’s design engineers drive development of robust, practical and safer designs.

Our capability includes civil/structural, mechanical and electrical/instrumentation design. UGL performs all mechanical and electrical trades and the majority of commissioning and process proving activities. We develop control methodologies and undertake complex system integration works.

All our work is delivered in accordance with the International Standard ISO 9001 (Quality Management Systems).

OUR CAPABILITIES

To enable the delivery of our design services, we have advanced capabilities in:

• Civil and structural engineering

• Commissioning philosophies and procedures • Completions management

• Constructability reviews and site surveys • Design engineering

• Electrical engineering • Instrumentation and controls • Manufacturing engineering • Mechanical engineering • Product development

• Project controls and governance • Systems engineering

“The complementary

nature of UGL’s capabilities

means we offer our clients

tailored solutions to

develop or enhance their

asset’s performance over

its entire life cycle.”

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Our Services | UGL 7 6 UGL | Our Services

Construction

Across Australia, New Zealand, South

East Asia and India we employ highly

refined systems and procedures to meet

client needs in the construction sector.

Unlike many others in the construction industry who are reliant on subcontractors, UGL delivers construction services using its own skilled and dedicated workforce, ensuring greater control and mitigation of client risks. To meet client requirements, we deliver construction services under a variety of contract models, including: • Construct only

• Construction (EPC)

• Construction Management (EPCM) • Construction Management only

• Contractor-led EPCM with direct delivery • Design and Construct

• Engineering only

• Engineering Procurement • Engineering Procurement • Supply and Construct

Our direct construction capabilities includes civil work, structural piping, mechanical and electrical equipment and instrumentation.

OUR CAPABILITIES

To enable the delivery of our construction services, we have advanced capabilities in:

• Civil and Structural engineering

• Construction and construction management • Design engineering

• Direct labour and subcontractor management • Electrical engineering

• Instrumentation and Controls • Mechanical engineering • Procurement and logistics

• Project and work pack management • Project planning, governance and reporting • Systems engineering

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Fabrication

UGL is ideally placed for fabrication

delivery utilising in-house workshop

capabilities and partnering with external

facilities to provide the optimal solution

for any situation. We can make use of our

established international supply chain

network to minimise both costs and

delivery time.

From several strategically placed sites around Australia, UGL provides a full range of fabrication, field welding qualification and quality control services. These are supported by established systems and expertise, allowing us to offer clients a full end-to-end solution, inclusive of design, detailing, fabrication, machining, site installation, and field services.

Facilities in Henderson (WA), Bassendean (WA), Ballarat (VIC), Newcastle (NSW), Gladstone, Mackay and Townsville (QLD) and Kolkata, India (as a partner in the UGL Texmaco joint venture), offer fabricated structural steelwork, piping, pipe spooling, pressure vessels, heat exchangers, tankage, mechanical equipment and general industrial products in all materials.

Our facilities can fabricate structural steelwork, piping, pressure vessels, tanks, mechanical equipment and general industrial products in all materials. The workshops’ lifting requirements are serviced by overhead cranage and supported by a fleet of mobile cranes. The facilities supply both on-site and off-site end-to-end service.

The facilities provide clients with total flexibility to undertake a variety of manufacturing activities. UGL has the skills, expertise and equipment to cater for client’s manufacturing needs.

OUR CAPABILITIES

To enable the delivery of our fabrication services, we have advanced capabilities in:

• Design engineering • Electrical engineering • Machining • Mechanical engineering • Pressing • Welding

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Manufacturing

UGL’s portfolio of manufactured products

sets the benchmark in performance,

reliability, flexibility and profitability.

Our experience combines manufacturing,

integration, operations and support

capability giving us the ability to design

products to meet the most demanding

user requirements. We continually invest

in our manufacturing capabilities and

employ LEAN production methodologies

to reduce lead times, lower cost and

deliver consistently high quality.

Our manufacturing capability benefits from our highly experienced and long established engineering and assembly skills. From our leading production facility in Newcastle, New South Wales to Henderson, Western Australia, we deliver depth of capability across a range of sectors. During a forty-year period UGL’s manufacturing capability in rail has delivered over 600 high performance GE locomotives to resources and freight haulage clients; supplied over 1,000 double-deck passenger rail cars to RailCorp for use on the Sydney metropolitan transport network; and delivered in excess of 8,000 custom-built freight wagons to public and private enterprise. UGL has manufactured for major metropolitan networks a range of rail system products including Solid State Interlocking units, LED signals, signalling equipment and traction switchgear equipment.

OUR CAPABILITIES

To enable the delivery of our manufacturing services, we have advanced capabilities in:

• Assembly

• Design engineering • Manufacturing engineering • Mechanical engineering

• Original Equipment Manufacturer (OEM) and contractor management

• Procurement and logistics

• Project planning, governance and reporting • Systems engineering

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Commissioning

Commissioning is a critical stage in the

life of any facility. A series of vital checks

prior to on-stream operation, thorough

commissioning services will mitigate

project risk and help achieve performance

goals right from the start.

The ultimate goal of new infrastructure is to operate as planned from ‘day one’. At UGL, it’s our job to prove the integrity of all systems, identifying and fine-tuning design and construction to achieve optimal results for our clients. UGL’s complete in-house commissioning capability is there to ensure these new assets and critical interfaces comply with the original design specification. The benefit for operators comes from UGL’s expanded knowledge and experience in addressing those issues rarely encountered during typical daily usage. Clients benefit from the training provided which up-skill staff to underpin an operation’s long-term success.

The safe and efficient operation of every facility is our goal. UGL takes complete responsibility for commissioning, whether we start in the engineering office, provide expertise in the fabrication yard, or mobilise to a remote area. From high-performance locomotives to cleaner and more efficient power stations, advanced water treatment plants and robust mining equipment, our commissioning capabilities span a wide variety of sectors.

OUR CAPABILITIES

To enable the delivery of our commissioning services, we have advanced capabilities in:

• Certification and handover

• Consulting (project controls development, project certification)

• Provision of technicians (field, mechanical, instrumentation, electrical)

• Supervision and engineering (all disciplines) • Systems integration

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Operations

UGL ensures the smooth operation

of newly acquired assets after project

delivery. Our trained technicians, proven

operational systems and processes, and

diverse experience in asset management

are tailored to meet exacting availability

expectations and provide optimal

outcomes for asset owners.

Our philosophy is to assume full operational responsibility, share our knowledge and work collaboratively with clients to deliver maximum availability and reliability, process integrity, increased safety and sustainability, and reduced life cycle cost and risk.

Our operations people have the technical expertise to tackle complex challenges and to do so safely and efficiently. UGL can provide highly trained personnel for rail infrastructure, road systems and water treatment, including teams for HSE & emergency management.

OUR CAPABILITIES

To enable the delivery of our operations services, we have advanced capabilities in:

• Certified operations training programs • Direct labour and subcontractor management • Energy management and emissions reduction • Maintenance planning and scheduling • Operations analysis, planning, review,

governance and reporting • Pre-operations planning • Procurement and logistics • Production O&M management • Production scheduling and material

requirements planning

• Recruitment of operations personnel • Safety and risk management • Specialist engineering services

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Maintenance

UGL’s best practice maintenance

capability can be used to lower costs,

reduce operational risk and improve

asset reliability and safety.

Our portfolio of ‘through-life’ support services facilitates preventative maintenance activities, major overhauls, modifications and heavy repairs. UGL can work closely with clients to set performance targets and implement management and maintenance programs. The UGL approach emphasises the maintenance of assets to yield their maximum service life.

Our experience as manufacturers of industrial equipment and builders of multi-sector infrastructure have enriched more than three decades of maintenance work in close collaboration with operators and asset owners. UGL holds long-term maintenance contracts with a variety of blue-chip clients who value partnering with an experienced and trusted maintenance provider. We work to optimise asset value and deliver improved maintenance processes and capability.

OUR CAPABILITIES

To enable the delivery of our maintenance services, we have advanced capabilities in:

• Contractor management • Engineering support

• Maintenance performance reporting • Materials planning

• Outage/shutdown and turnaround management • Planning, estimating and scheduling

• Procurement and logistics • Repairs

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Supply Chain and

Technical Services

From an extensive range of spare parts,

expertise in warehousing and logistics,

to technical and support services,

UGL is committed to achieving high levels

of asset availability and reliability for our

clients. UGL’s supply chain and technical

services offering are key elements that

feed into strategic maintenance and

component replacement, installation,

technical and support activities for

our clients.

Optimal supply chain performance is essential to the delivery of highly complex infrastructure projects and the success of long-term operations which rely on industrial equipment and products.

UGL has extensive experience in warehousing and logistics with distribution hubs strategically placed throughout Australia in order to provide rapid support to clients. Typically, supply performances are measured, analysed and constantly benchmarked to ensure optimal client service is delivered everyday.

Our proven multi-disciplinary overhaul and repair services are demonstrated through technology and supply agreements UGL have with Original Equipment Manufacturers (OEMs) which are backed by the company’s accredited facilities around the region. In order to deliver this value to clients, our primary focus will always be to meet or exceed their cost, quality and schedule expectations drawing on both domestic and international sources to do so.

OUR CAPABILITIES

To enable the delivery of our supply chain and technical services, we have advanced capabilities in:

• Logistics • Parts supply • Procurement

• Product supply and installation (CCTV, LED Lighting)

• Technical support • Warehousing

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Refurbishment and Upgrades

Refurbishment allows clients to defer

new asset investment cost. Through

upgrade, the life cycle of existing plant

and equipment is extended.

UGL has a wealth of experience in refurbishment and the upgrading of assets. We employ innovative salvage capabilities in restoring used assets to near-original condition and specification.

As a manufacturer and builder of infrastructure, we are familiar with the future requirements of multiple industries and we know what matters to operators and asset owners including maximising availability and lowering operating and maintenance costs.

Our refurbishment capability supports our clients in achieving their goals with refurbishment solutions precisely matched to meet their actual requirements. Whether an asset needs a complete modernisation, technology retro fit, or component refurbishment, UGL collaborates with clients to devise a customised refurbishment concept.

OUR CAPABILITIES

To enable the delivery of our design services, we have advanced capabilities in:

• Decommissioning • Engineering support

• Original Equipment Manufacturer (OEM) and contractor management

• Outage/shutdown and turnaround management • Procurement and logistics

• Testing and commissioning

We provide a comprehensive range of outage/shutdown and turnaround services:

• Detail design • Safety engineering

• Specialist technical services • Studies

• Technical integrity

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Decommissioning

UGL delivers a range of end-of-life asset

services including the decommissioning

of assets in support of strategic long-term

infrastructure objectives.

All infrastructure assets have finite economic lives. UGL has the capability to restore client sites to greenfield status in a safe, cost effective and environmentally conscious manner. For rail products and industrial equipment, UGL offers decommissioning and disassembly processing to optimise an asset’s recycling potential. Responsible waste removal and disposal is another example of our environmental strategy at work.

At asset life end, UGL can support client succession and renewal strategies as part of our whole-of-life offering.

OUR CAPABILITIES

To enable the delivery of decommissioning services, we have advanced capabilities in:

• Compliance inspections and completion documentation • Documenting project compliance

• Environment

• Estimating and asset evaluations

• HSSE (Health, Safety, Security & Environment) • Nuisance and emission control and monitoring • Pre-demolition surveys and engineering

• Preparation of best practices for client programs • Safety review and monitoring

• Strategic planning – assessing end use/exit plan options • Systems engineering

• Tender preparation and management

• Turnkey project execution and contract management • Waste management review and record-keeping

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Asset Management

OUR CAPABILITIES

To enable delivery of whole-of-life asset management services, UGL has advanced capabilities in:

• Engineering • Construction • Fabrication • Manufacturing • Commissioning • Operations • Maintenance

Over the past two decades, UGL has

successfully developed a core capability

in asset management methodologies and

practices. Our capability has enabled

clients to increase asset availability,

reliability and safety performance and

provide a better service to their own

end-clients.

Given a clear understanding of the strategic objectives and vision of the client, UGL will deliver a wide range of lifecycle asset support services for managing the design, build, maintenance, modification and disposal of assets, optimising asset performance and maximising whole-of-life asset value.

After the delivery of a newly acquired asset, UGL provides comprehensive through-life solutions to help clients maximise competitiveness and profitability enabling long-term operational success. Whatever the application, our offerings will meet the requirements for efficiency, reliability and environmental compatibility, providing lower life cycle costs and the best possible return on investment. UGL works closely with clients to set performance targets and to implement management and maintenance programs as a part of our portfolio of asset management tools. Where possible, UGL employs a system maintenance perspective, an approach which emphasises the work needed to maintain our clients’ assets in a condition that allows it to reach its maximum service potential. This is achieved through a complete system diagnosis and the proactive integration of all maintenance elements.

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Robust project delivery underpins

UGL’s ability to effectively deliver

projects across all of the sectors in

which we operate. Drawing on our

extensive experience in successfully

completing complex projects and utilising

a specialised suite of integrated project

management tools, UGL partners with

clients to ensure their objectives are

met in the most timely and cost

effective manner.

UGL’s specialist engineering and project teams provide distinct advantages in driving the most effective project solution. Our teams have complete commitment to on-budget and on-time delivery. Our comprehensive approach will meet challenges such as cost control, schedule adherence, regulatory, safety and environmental compliance, and operational performance.

Our project delivery capability includes the successful delivery of greenfield and brownfield engineering projects across a range of sectors. UGL’s flexibility in delivering innovative and complete solutions combined with our unique in-house engineering capability provides for customised options in project execution.

Project Delivery & Implementation

OUR CAPABILITIES

To enable the delivery of our project delivery & implementation services, we have advanced capabilities in:

• Project systems controls & governance • Engineering • Construction • Fabrication • Manufacturing • Commissioning • Operations • Maintenance

Corporate Directory

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UGL

Level 5, 40 Miller Street Locked Bag 903 North Sydney NSW 2060 Australia P: +61 2 8925 8925 F: +61 2 8925 8926 E: [email protected] www.ugllimited.com REGISTERED OFFICE UGL LIMITED

Level 10, 40 Miller Street North Sydney NSW 2060 Australia P: +61 2 9492 8888 F: +61 2 9492 8844 E: [email protected] www.ugllimited.com UGL LIMITED ACN 009 180 287 SHARE REGISTRY

Link Market Services 680 George Street Sydney NSW 2000 Australia P: 1800 200 296 Overseas: +61 2 8280 7796 E: [email protected] NEW ZEALAND PO Box 62153 511 Mt Wellington Highway Auckland 1644 P: +64 9 525 4620 F: +64 9 525 4635 MALAYSIA

Level 11, Menara Citibank 165, Jalan Ampang 50450 Kuala Lumpur P: +60 3 2161 2111 F: +60 3 2161 2118

SINGAPORE

Blk 750 Oasis Chai Chee Road

#03-01 Technopark@Chai Chee Singapore 469000 Singapore

P: +65 6449 9225 F: +65 6449 9445

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