Dr. Qingyu Zhang Arkansas State University CIT (870)

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Dr. Qingyu Zhang

Arkansas State University

CIT (870) 680-8076 Email: qzhang@astate.edu

Education

Ph D, University of Toledo, 2001.

Major: Manufacturing Management & Engineering M.E., Tsinghua University, 1995.

Major: Management Engineering BA, Tsinghua University, 1993.

Major: Economics (Double Major) B.E., Tsinghua University, 1993.

Major: Mechanical Engineering

Professional Positions

Academic - Post-Secondary

Associate Professor, Arkansas State University. (2004 - Present).

Assistant Professor of Decision Sciences & MIS, Arkansas State University. (2000 - 2004). Graduate Assistant, The University of Toledo - ISOM Dept. (1996 - 2000).

Teaching Assistant, Tsinghua University - School of Econ. & Mgmt. (1994 - 1995).

Assistant, CAD Laboratory of Tsinghua University Beijing, China. (February 1989 - February 1991).

Professional

Consultant, Teaching Middle Managers in Binzhou. (1994).

Practicing Engineer, Changchun No. 1 Automotive Factory. (September 1992 - November 1992). Practicing Engineer, Beijing Water Pump Factory. (June 1992 - September 1992).

Licensures and Certifications

Microsoft Certified Application Developer (MCAD). (2003 - Present). Microsoft Certified Database Administrator (MCDBA). (2003 - Present). Microsoft Certified Professional (MCP. (2003 - Present).

Microsoft Certified Solution Developer (MCSD). (2003 - Present). Microsoft Certified Systems Engineer (MCSE). (2003 - Present).

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The Certified Fellow in Production and Inventory Management (CFPIM), by APICS. (2001 - Present).

The Certificate of Supply Chain Management, by APICS. (1999 - Present).

The Certified in Production and Inventory Management (CPIM), by APICS. (1999 - Present).

Professional Memberships

American Production and Inventory Control Society (APICS). Association for Information Systems (AIS).

Decision Sciences Institute (DSI). Institute of Industrial Engineers (IIE).

International Chinese Information Systems Association (ICISA). Production and Operations Management Society (POMS). Society of Mechanical Engineer (SME).

The Institute of Operations Research and Management Sciences (INFORMS).

Development Activities Attended

Workshop, "Responsive Learning Technologies," INFORMS. (November 2010). Workshop, "SAS/JMP workshop," INFORMS. (November 2010).

Workshop, "DM-HI workshop at INFORMS," INFORMS. (November 6, 2010). Workshop, "Grant Writing Worshop," ORTT. (2009).

Conference Attendance, "Faculty Development Program at DSI," Decision Sciences Institute. (2008).

Awards and Honors

Best Session Paper Award, The 14th World Multi-conference on Systemics, Cybernetics and Informatics (WMSCI 2010). (July 2, 2010).

Best Paper Award, the 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology (COINFO’09). (November 19, 2009).

Best session paper award, The 12th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2008). (2008).

Outstanding Faculty Research Award, Arkansas State University College of Business. (2008). Faculty Poster Award, ARBIOS Symposium. (2007).

Highly Commended Paper Award, Kybernetes: the International Journal of Systems and Cybernetics. (2007).

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Marquis Who’s Who in America. (2007).

Arkansas State University Board of Trustees Faculty Award for Scholarship, Arkansas State University Board of Trustees. (2003).

Arkansas State University College of Business Outstanding Faculty Research Award, College of Business. (2003).

Selected as a member in the National Honor Society of Phi Kappa Phi, University of Toledo. (1998).

TEACHING

Teaching Experience

Arkansas State University

CIT 3013, Management Info Systems, 1 course. CIT 3303, Interactive Programming, 1 course. CIT 3523, Operations Management, 20 courses. CIT 6453, Global eCommerce, 1 course.

MIS 6093, Independent Study, 2 courses. MIS 6453, Global eCommerce, 3 courses.

MIS 6463, Info. Systems Analysis and Design, 4 courses. QM 6433, Management Science, 6 courses.

Directed Student Learning

Master's Thesis Committee Member, Other (Within Arkansas State University). (August 2009 - November 2009).

Advised: John Hines

Directed Individual/Independent Study, Other (Within Arkansas State University). (June 2009 - August 2009).

Advised: John Hines

Directed Individual/Independent Study. (June 2006 - July 2006). Directed Individual/Independent Study. (June 2005 - July 2005).

Awards and Honors

Arkansas State University College of Business Outstanding Faculty Research Award, College of Business. (2003).

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RESEARCH

Published Intellectual Contributions

Books

Zhang, Q., Segall, R., Cao, M. (2011). Visual Analytics and Interactive Technologies: Data, Text and Web Mining Applications. Hershey, PA: IGI Global.

Segall, R., Zhang, Q., Cao, M. (2011). Visual Analytics and Interactive Technologies: Data, Text and Web Mining Applications. Hershey, PA: IGI Global.

Zhang, Q. (2010). Technology Infusion Enabled Value Chain Flexibility. LAP Lambert Academic Publishing.

Zhang, Q., Segall, R. (2009). In P. F. Tiako (Ed.), ”A Survey of Selected Software Technologies for Text Mining” Software Applications: Concepts, Methodologies, Tools, and Applications

(Chapter 3.4 ed., vol. 2, pp. pp.1164-1181). Hershey, PA: Information Science Reference. Zhang, Q., Segall, R. (2009). In P. F. Tiako (Ed.), ”A Survey of Selected Software Technologies

for Text Mining” Software Applications: Concepts, Methodologies, Tools, and Applications

(Chapter 3.4 ed., vol. 2, pp. pp.1164-1181). Hershey, PA: Information Science Reference. Zhang, Q. (2007). E-Supply Chain Technologies and Management. IGI Global.

Book Chapters

Zhang, Q., Segall, R. (2010). Commerical Data Mining Software. Springer-Verlag Press. Zhang, Q., Segall, R. (2010). Commerical Data Mining Software.

Segall, R., Zhang, Q. (2009). In John Wang (Ed.), “Using Data Mining for Forecasting Data Management Needs”, Data Warehousing and Mining: Concepts, Methodologies, Tools and Applications (chapter 4.27 ed., pp. pp. 2088-2104). Hershey, PA: Information Science Reference.

Segall, R., Zhang, Q. (2009). In Min Song and Yi-Fang Wu (Ed.), ”A Survey of Selected Software Technologies for Text Mining”, Handbook of Research on Text and Web Mining Technologies

(Chapter XLIV ed., pp. pp.766-784). IGI Global Publishing Inc.,.

Segall, R., Zhang, Q. (2009). In Min Song and Yi-Fang Wu (Ed.), ”A Survey of Selected Software Technologies for Text Mining”, Handbook of Research on Text and Web Mining Technologies

(Chapter XLIV ed., pp. pp.766-784). IGI Global Publishing Inc.,.

Zhang, Q., Segall, R. (2008). In Purnendu Mandal and Dipak Laha (Ed.), “Using Data Mining for Forecasting Data Management Needs, Handbook of Computational Intelligence in

Manufacturing and Production Management (Chapter XXI ed., pp. pp. 419-436). Hersey, PA: IGI Global Publishing Inc.

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Zhang, Q. (2006). Web Services and Virtual Communities. Encyclopedia of Virtual Communities and Technologies, by S. Dasgupta (ed.), IGI Global.

Zhang, Q., Cao, M. (2005). Web Design Quality and Usability in E-Commerce. IGI Global. Zhang, Q. (2004). Systems Design and Online Consumer Behavior. Idea Group Inc. Zhang, Q., Vonderembse, M. (2002). Manufacturing Flexibility (pp. pp. 171-181). Building

Supplier.

Zhang, Q., Vonderembse, M. (2002). Relations that Enhance Manufacturing Performance. Spiro Press.

Refereed Journal Articles

Segall, R., Zhang, Q. (2010). Data Mining Supercompiting with SAS JMP Genomics. To appear in Journal of Systems, Cybernetics and Informatics.

Cao, M., Vonderembse, M., Zhang, Q., Tagu-Nathan, T. (2010). Supply Chain Collaboration: Conceptualization and Instrument Development. International Journal of Production Research.

Zhang, Q., Segall, R. (2010). “Review of Data, Text and Web Mining Software,”. Kybernetes: International Journal of Cybernetics, Systems and Management Sciences.

Segall, R., Zhang, Q. (2009). “Web Mining Technologies for Customer and Marketing Surveys.

Kybernetes: The International Journal of Cybernetics,, 38(2009), Nos. 6-10.

Segall, R., Zhang, Q. (2009). “Web Mining of Hotel Customer Survey Data”. Journal of Systemics, Cybernetics and Informatics (JSCI), 6(6), pp. 23-29.

Zhang, Q., Vonderembse, M. A., Cao, M. (2009). Product Concept and Prototype Flexibility in Manufacturing: Implications for Customer Satisfaction. European Journal of Operational Research, 194(1), 143-154.

Segall, R., Zhang, Q. (2009). “Web Mining Technologies for Customer and Marketing. To appear in The International Journal of Cybernetics,, 38(2009), Nos. 6-10.

Zhang, Q., Segall, R. (2008). “Web mining: A survey of current research, techniques.

International Journal of Information Technology and Decision Making, 7(4), pp. 683-720. Cao, M., Zhang, Q. (2008). A Path Analytical Analysis of Organizational Integration Practices’

Effects on Manufacturing Flexibility and Competitive Advantage. Journal of Systems Science and Systems Engineering.

Cao, M., Zhang, Q. (2008). A Path Analytical Analysis of Organizational Integration Practices’ Effects on Manufacturing Flexibility and Competitive Advantage. To appear in Journal of Systems Science and Systems Engineering.

Segall, R., Zhang, Q. (2006). “Data Visualization and Data Mining of Continuous. Kybernetes: The International Journal of Systems & Cybernetics, 35(10), pp. 1538-1566.

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Zhang, Q., Vonderembse, M., Cao, M. (2006). Achieving Flexible Manufacturing Competence: The Roles of Advanced Manufacturing Technology and Operations Improvement Practices.

International Journal of Operations and Production Management.

Zhang, Q., Vonderembse, M., Lim, J. (2006). Spanning Flexibility: Supply Chain Information Dissemination Drives Strategy Development and Customer Satisfaction. Supply Chain Management: An International Journal.

Segall, R., Zhang, Q. (2006). “Data Visualization and Data Mining of Continuous. Kybernetes: The International Journal of Systems & Cybernetics, 35(10), pp. 1538-1566.

Cao, M., Zhang, Q., Seydel, J. (2005). B2C eCommerce Website Quality: An Empirical Examination. Industrial Management & Data Systems, 105(5), 645-661.

Zhang, Q., Vonderembse, M., Lim, J. (2005). Logistics Flexibility and Its Impact on Customer Satisfaction. International Journal of Logistics Management.

Zhang, Q., Lim, J., Cao, M. (2004). Innovation-Driven Learning in Product Development: A Conceptual Framework. Industrial Management & Data Systems, Vol. 104(No. 3).

Zhang, Q., Lim, J., Cao, M. (2004). Learning and Knowledge Creation in Product Development: A LISREL Analysis. International Journal of Product Development.

Zhang, Q., Lim, J., Cao, M. (2004). Innovation-Driven Learning in Product Development: A Conceptual Framework. Industrial Management & Data Systems, Vol. 104(No. 3).

Zhang, Q., Lim, J., Cao, M. (2004). Learning and Knowledge Creation in Product Development: A LISREL Analysis. International Journal of Product Development.

Zhang, Q., Cao, M. (2003). Human-Machine Web Interface Design for Electronic Commerce: A Review of Design Perspectives, Objectives, Dimensions, and Techniques. International Journal of Services Technology and Management, Vol. 4(No. 4), 442-463.

Zhang, Q., Vonderembse, M., Lim, J. (2003). Manufacturing Flexibility: Defining and Analyzing the Relationships among Competence, Capability, and Customer Satisfaction. Journal of Operations Management, Vol. 21, 173-191.

Zhang, Q., Cao, M. (2002). Business Process Reengineering for Flexibility and Innovation in Manufacturing. Industrial Management and Data Systems, Vol. 102(No. 3), 146-152.

Zhang, Q., Ariss, S. (2002). The Impact of Flexible Process Capability on Product-Process Matrix: An Empirical Examination. International Journal of Production Economics, Vol. 76(No. 2), 135-146.

Zhang, Q., Vonderembse, M., Lim, J. (2002). Value Chain Flexibility: A Dichotomy of

Competence and Capability. To appear in International Journal of Production Research, Vol. 40(No. 3), 561-583.

Zhang, Q., Cao, M. (2001). Building Flexibility into the Organization. APICS: The Performance Advantage, November/December, 46-49.

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Zhang, Q. (2001). Object-Oriented Database Systems in Manufacturing: Selection & Applications.

Industrial Management and Data Systems, Vol. 101(No. 3), 97-105.

Zhang, Q. (2001). Quality Dimensions, Perspectives and Practices: A Mapping Analysis.

International Journal of Quality and Reliability Management, Vol. 18(No. 7), 708-721. Zhang, Q., Doll, W. (2001). The Fuzzy Front End and Success of New Product Development: A

Causal Model. European Journal of Innovation Management, Vol. 4(No. 2), 95-112.

Zhang, Q., Doll, W. (2001). The Fuzzy Front End and Success of New Product Development: A Causal Model. European Journal of Innovation Management, Vol. 4(No. 2), 95-112.

Conference Proceedings

Segall, R., Zhang, Q. (2010). Open-Source Software Tools for Data Mining Analysis of Genomic and Spatial Images using High Perforamce Computing. 5th INFORMS Workshop on Data Mining and Health Informatics.

Zhang, Q., Cao, M. (2010). A Path Analysis of IOS Appropriation’s Impact on SC Collaboration and Collaborative Advantage. Proceedings of the IEEE International Conference on Management and Service Science (MASS 2010), Wuhan, China.

Segall, R., Zhang, Q., P. R. (2010). Data Mining Supercomputing with SAS JMP Genomics. 14th World Multi-Conference on Systemics, Cybernetics and Informatics.

Cao, M., Zhang, Q. (2010). Supply Chain Collaboration: Antecedents and Consequences. Proceedings of the Joint Conference of the 4th International Conference on Operations and Supply Chain Management and the 15th Asian-Pacific Decision Sciences Institute, Hong Kong and Guangzhou, China..

Segall, R., Zhang, Q., P. R. (2010). Data Mining Supercomputing with SAS JMP Genomics: Research-in-Progress. Conference on Applied Research in Information Technology.

Zhang, Q., Cao, M. (2009). Data Mining and Visualization of Forest Cover Type Data using SAS Enterprise Miner. Proceedings of The 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology (COINFO'09), Beijing, China..

Segall, R., Zhang, Q. (2009). “Data Mining and Visualization of Mouse Genome Data,”. Orlando, FL: Proceedings of 13th World Multi-Conference on Systemics, Cybernetics and Informatics: WMSCI.

Segall, R., Zhang, Q., Cao, M. (2009). “Web-based Text Mining of Hotel Customer Comments Text using SASÒ Text Miner and Megaputer PolyAnalystÒ”, (pp. pp. 141-152). Oklahoma City, OK: Annual Conference of Southwest Decision Sciences Institute.

Segall, R., Zhang, Q. (2009). “Data Mining of Mouse Genome Data”, (pp. pp. 109-113). Conway, AR: Acxiom Laboratory of Applied Research (ALAR),University of Central Arkansas (UCA),.

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Segall, R., Zhang, Q., Cao, M. (2009). “Web-based Text Mining of Hotel Customer Comments Text using SASÒ Text Miner and Megaputer PolyAnalystÒ”, (pp. pp. 141-152). Oklahoma City, OK: Annual Conference of Southwest Decision Sciences Institute.

Cao, M., Zhang, Q., Vonderembse, M., Ragu-Nathan, T. (2008). Achieving Collaborative Advantage and Firm Performance by Supply Chain Collaboration. Proceedings of the 39th Decision Science Institute (DSI) annual meeting, Baltimore, Maryland.

Cao, M., Zhang, Q. (2008). Supply Chain Collaborative Advantage: A Firm’s Perspective. IEEE International Conference on Service Operations and Logistics, and Informatics, Beijing, China..

Zhang, Q., Segall, R. (2008). In J.Li, D. Aleman, and R. Sikora, (Ed.), “Visual Analytics of Mining Human Lung Cancer Data”, (vol. D1.1, pp. p. 1-6). Proceedings of the 3rd INFORMS Workshop on Data Mining and Health Informatics, (DH-HI 2008),.

Segall, R., Zhang, Q. (2008). “Web Mining of Hotel Customer Survey Data”,. Orlando, FL: World Multi-conference on Systemics, Cybernetics and Informatics (WMSCI 2008),.

Segall, R., Zhang, Q. (2008). “Teaching Web Mining in the Classroom: with an Overview of Web Usage Mining,” (1st ed., vol. 39, pp. p. 76-86). Houston, TX,: Proceedings of the Thirty-ninth Annual Conference of the Southwest Decision Sciences Institute.

Zhang, Q., Vonderembse, M., Cao, M. (2007). An Investigation of Integration Practices’ Impact on Manufacturing Flexibility and Competitive Advantage. Proceedings of Decision Science Institute (DSI), Phoenix, Arizona.

Cao, M., Zhang, Q., Vonderembse, M., Ragu-Nathan, T. (2007). Supply Chain Collaboration: Conceptualization and Instruments Development. ”, Proceedings of Decision Science Institute (DSI), Phoenix, Arizona.

Segall, R., Zhang, Q. (2007). “Applications of Neural Network and Genetic Algorithm Data Mining Techniques in Bioinformatics Knowledge Discovery – A Preliminary Study” (1st ed., vol. 37). Oklahoma City, OK: Proceeding of the Thirty-seventh Annual Conference of the Southwest Decision Sciences Institute.

Zhang, Q., Segall, R. (2007). “Data Mining of Forest Cover and Human Lung Micro-Array Databases with Four-Selected Software”. Proceedings of the 2007 Conference of Applied Research in Information Technology.

Segall, R., Zhang, Q. (2007). “Data Mining of Microarray Databases for Human Lung Cancer (1st ed., vol. 38). San Diego, CA.: Proceedings of the Thirty-eighth Annual Conference of the Southwest Decision Sciences Institute.

Zhang, Q., Cao, M., Vonderembse, M. (2006). Impact of Infusion of Technology and Learning on Manufacturing Flexibility and Customer Satisfaction: An Empirical Examination. Proceedings of Decision Science Institute (DSI), San Antonio, TX.

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Segall, R., Zhang, Q. (2006). “Applications of Neural Network and Genetic Algorithm Data Mining Techniques in Bioinformatics Knowledge Discovery – A Preliminary Study” (1st ed., vol. 37). Oklahoma City, OK: Proceeding of the Thirty-seventh Annual Conference of the Southwest Decision Sciences Institute.

Segall, R., Zhang, Q. (2006). “Data Visualization and Data Mining of Micro-Array Databases for Biotechnology” (pp. p. 121-128). Proceedings of the 2006 Conference of Applied Research in Information Technology.

Zhang, Q., Cao, M. (2005). A Framework for Web-based Conceptual Design in the Fuzzy Front End of Collaborative Product Development. Decision Sciences Institute (DSI) Conference, San Francisco, CA..

Zhang, Q., Cao, M. (2005). Measuring Logistics Flexibility: A Confirmatory LISREL Analysis. Proceedings of IEEE International Conference on Service Operations, Logistics, and Informatics, Beijing, China.

Zhang, Q., Cao, M. (2005). Web Services and Virtual Communities. Proceedings of the Second IEEE Conference on Service Systems and Service Management, Chongqing, China. Other

Zhang, Q. (2003). Omega – International Journal of Management Science.

Zhang, Q. (2003). POM track, Decision Sciences Institute (DSI) Annual Conference. Zhang, Q. (2003). Reviewer, International Journal of Internet and Enterprise Management. Zhang, Q. (2003). Reviewer, International Journal of Manufacturing Technology and

Management.

Zhang, Q. (2002). Decision Sciences Institute (DSI) Annual Conference. Zhang, Q. (2002). Reviewer, International Journal of Electronic Business.

Zhang, Q. (2002). Reviewer, POM track, Decision Sciences Institute (DSI) Annual Conference. Zhang, Q. (2001). E-Business tracker, Southwestern Decision Sciences Institute (SDSI) Annual

Conference.

Zhang, Q. (2001). Reviewer, E-Business track, Decision Sciences Institute (DSI) Annual Conference.

Zhang, Q. (2001). Reviewer, International Journal of Quality and Reliability Management. Zhang, Q. (2000). DSS and Quality track, Decision Sciences Institute (DSI) Annual Conference. Zhang, Q. (2000). Reviewer, Journal of Electronic Commerce Research (Special Issue of

E-commerce & Supply Chain),.

Zhang, Q. (1999). Discussant, Decision Support Systems (DSS) Track, DSI Annual Conference. Zhang, Q. (1999). Reviewer, DSS Track, Decision Sciences Institute (DSI) Annual Conference.

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Presentations Given

Zhang, Q. (Presenter & Author), Cao, M. (Presenter & Author), INFORMS 2010, "IOS Approriation and Net Enablement," Austin, TX. (November 2010).

Zhang, Q. (Presenter & Author), Cao, M. (Presenter & Author), the IEEE International Conference on Management and Service Science (MASS 2010), "A Path Analysis of IOS Appropriation’s Impact on SC Collaboration and Collaborative Advantage," Wuhan, China. (August 2010). Segall, R., Zhang, Q., 14th World Multi-Conference on Systemics, Cybernetics and Informatics

(WMSCI 2010), "Data Mining Supercomputing with SAS JMP® Genomics," Orlando. (July 2010).

Zhang, Q. (Presenter & Author), Cao, M. (Presenter & Author), The Joint Conference of the 4th International Conference on Operations and Supply Chain Management and the 15th Asian-Pacific Decision Sciences Institute, "Supply Chain Collaboration: Antecedents and

Consequences," HongKong and GuangZhou. (July 2010).

Zhang, Q., Decision Sciences Institute Annual Meeting, "The Role of IT in Supply Chain Management (Invited Panel Discussion)." (November 2009).

Segall, R., Zhang, Q., 13th World Multi-Conference on Systemics, "“Data Mining and Visualization of Mouse Genome Data,”," Cybernetics and Informatics (WMSCI 2009),, Orlando, FL. (July 12, 2009).

Cao, M. (Presenter & Author), Zhang, Q. (Presenter & Author), INFORMS 2008, "An Empirical Analysis of Collaborative Advantage in the Context of Supply Chain," Washington DC. (October 2008).

Segall, R., Zhang, Q., Poster Session at Arkansas EPSCoR (Experimental Program to Simulate Competitive Research)P3 (Plant-Powered Production) Conference, "“Data Mining of Forest Cover and Human Lung Micro-array Databases for Bioinformatics”,," Winthrop Rockefeller Institute of University of Arkansas System, Petit Jean Mountain, AR,. (August 2008). Segall, R., Zhang, Q., 12th World Multi-Conference on Systemics, "“Web Mining of Hotel

Customer Survey Data”,," Cybernetics and Informatics (WMSCI 2008),, Orlando, FL. (June 30, 2008).

Segall, R., Zhang, Q., 2008 Conference of Applied Research in Information Technology, "“Web Mining for Analyzing Customer Survey and Marketing Campaign Data”," Acxiom Laboratory for Applied Research (ALAR),, Conway, AR. (March 14, 2008).

Segall, R., Zhang, Q., Thirty-ninth Annual Conference of the Southwest Decision Sciences, "“Teaching Web Mining in the Classroom: with an Overview of Web Usage Mining,”." (March 6, 2008).

Segall, R., Zhang, Q., Department of Computer & Information Technology Teaching/Research Seminar Series, "“Data Mining of Micro-Array Databases for Bioinformatics with Four-Selected Software,”," Arkansas State University College of Business, Jonesboro, AR. (October 11, 2006).

Segall, R., Zhang, Q., 2006 Conference of Applied Research in Information Technology, "“Data Visualization and Data Mining of Micro-Array Databases for Biotechnology”,," Acxiom Laboratory for Applied Research (ALAR),, University of Central Arkansas. (March 3, 2006).

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Segall, R., Zhang, Q., Thirty-seventh Annual Conference of the Southwest Decision Sciences Institute, "“Applications of Neural Network and Genetic Algorithm Data Mining Techniques in Bioinformatics Knowledge Discovery – A Preliminary Study”," Oklahoma City, OK. (March 3, 2006).

Zhang, Q., Cao, M., Vonderembse, M., 7th International Conference of the Decision Sciences Institute, "Product Concept and Prototype Flexibility: Implications for Customer Satisfaction," Decision Sciences Institute, Shanghai, China. (2003).

Zhang, Q., Vonderembse, M., Cao, M., Decision Sciences Institute (DSI), "Advanced Manufacturing Technology Induced Flexible Manufacturing Competence: The Role of Improvement Practices," Decision Sciences Institute (DSI), Washington, DC. (2003). Zhang, Q., Lim, J., Vonderembse, M., Decision Sciences Institute (DSI), "Logistics Flexibility:

Defining and Analyzing the Relationships among Competence, Capability, and Customer Satisfaction," Decision Sciences Institute (DSI), Washington, DC. (2003).

Zhang, Q., Vonderembse, M., Lim, J., Decision Sciences Institute (DSI), "Logistics Flexibility: Defining and Analyzing the Relationships among Competence, Capability, and Customer Satisfaction," Decision Sciences Institute (DSI), Washington, DC. (2003).

Zhang, Q., Vonderembse, M., Cao, M., Decision Sciences Institute (DSI), "Advanced Manufacturing Technology Induced Flexible Manufacturing Competence: The Role of Improvement Practices," Decision Sciences Institute (DSI), Washington, DC. (November 2003).

Zhang, Q., Cao, M., 6th World Multiconference on Systemics, Cybernetics and Informatics (SCI) Conference, "Factors Affecting the Attractiveness of E-Commerce Web Sites," Systemics, Cybernetics and Informatics (SCI), Orlando, Florida, USA. (2002).

Zhang, Q., Cao, M., Cybernetics and Informatics (SCI) Conference, "Factors Affecting the Attractiveness of E-Commerce Web Sites”, The 6th World Multiconference on Systemics," Cybernetics and Informatics (SCI), Orlando, Florida, USA. (2002).

Zhang, Q., Cao, M., Decision Sciences Institute (DSI), "Evaluating E-Commerce Website Design: A Customer’s Perspective," Decision Sciences Institute (DSI), San Diego, CA. (2002). Zhang, Q., Vonderembse, M., Lim, J., Decision Sciences Institute (DSI), "Product Development

Flexibility: Defining and Analyzing the Relationships among Competence, Capability, and Customer Satisfaction," Decision Sciences Institute (DSI), San Diego, CA. (2002). Zhang, Q., Vonderembse, M., Lim, J., National Decision Sciences, "Product Development

Flexibility: Defining and Analyzing the Relationships among Competence, Capability, and Customer Satisfaction," National Decision Sciences, San Diego, CA. (2002).

Zhang, Q., Cao, M., National Decision Sciences Institute (DSI) Conference, "Evaluating E-Commerce Website Design: A Customer’s Perspective," National Decision Sciences Institute (DSI) Conference, San Diego, CA. (2002).

Zhang, Q., Doll, W., Decision Sciences Institute (DSI), "Key Deliverables in the Fuzzy Front End of new Product Development: The Role of Uncertainty, Equivocality, and Team Vision," Decision Sciences Institute (DSI), San Francisco, California. (2001).

Zhang, Q., Lim, J., Decision Sciences Institute (DSI) Conference, "Learning and Knowledge Creation in Product Development: A Lisrel Analysis," Decision Sciences Institute (DSI), San Fancisco, CA. (2001).

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Zhang, Q., Vonderembse, M., Lim, J., Decision Sciences Institute (DSI) Conference, "Measuring Manufacturing Flexibility: An Examination of the Relationships among Flexible Manufacturing Competence, Capability, and Customer Satisfaction," Decision Sciences Institute (DSI), San Francisco, California. (2001).

Zhang, Q., Cao, M., First International Conference on Electronic Business Proceeding (ICEB), "Human-Machine Web Interface Design for Electronic Commerce: A Review of Design Perspectives, Objectives, Dimensions, and Techniques," HongKong, China. (2001). Zhang, Q., Vonderembse, M., Lim, J., National Decision Sciences Institute (DSI) Conference,

"Measuring Manufacturing Flexibility: An Examination of the Relationships among Flexible Manufacturing Competence, Capability, and Customer Satisfaction," National Decision Sciences Institute (DSI), San Francisco, California. (2001).

Zhang, Q., Lim, J., National DSI Conference, "Learning and Knowledge Creation in Product Development: A Lisrel Analysis," National DSI Conference, San Francisco, California. (2001). Zhang, Q., Doll, W., Decision Sciences Institute (DSI), "Clarifying the Fuzziness in the Concept of

Front End Fuzziness," Decision Sciences Institute (DSI), Orlando, Florida. (2000). Zhang, Q., Lim, J., Decision Sciences Institute (DSI), "Developing Measures for Learning and

Knowledge Creation in New Product Development," Decision Sciences Institute (DSI), Orlando, Florida. (2000).

Zhang, Q., Decision Sciences Institute (DSI), "Selection and Applications of Object-Oriented Database Systems in Manufacturing," Decision Sciences Institute (DSI), Orlando, Florida. (2000).

Zhang, Q., Decision Sciences Institute (DSI), "The Concept of Quality: A Grid Analysis," Decision Sciences Institute (DSI), Orlando, Florida. (2000).

Zhang, Q., Ariss, S., Decision Sciences Institute (DSI), "The Impact of Flexible Process Capability on Product-Process Matrix: An Empirical Examination," Decision Sciences Institute (DSI), Orlando, Florida. (2000).

Zhang, Q., Sundararaghavan, P.S., Decision Sciences Institute (DSI), "Three Parallel Two-Stage Flowshop: Two Heuristics," Decision Sciences Institute (DSI), Orlando, Florida. (2000). Zhang, Q., Vonderembse, M., Lim, J., Decision Sciences Institute (DSI), "Value Chain Flexibility:

A Dichotomy of Competence and Capability," Decision Sciences Institute (DSI), Orlando, Florida. (2000).

Zhang, Q., MBAA Annual Conference Proceeding, "Simulation Research for Service Improvement: A Case Study," MBAA, Chicago, Illinois. (2000).

Zhang, Q., Doll, W., National DSI Conference, "Clarifying the Fuzziness in the Concept of Front End Fuzziness," National DSI Conference, Orlando, Florida. (2000).

Zhang, Q., Lim, J., National DSI Conference, "Developing Measures for Learning and Knowledge Creation in New Product Development," National DSI Conference, Orlando, Florida. (2000). Zhang, Q., National DSI Conference, "Selection and Applications of Object-Oriented Database

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Zhang, Q., National DSI Conference, "The Concept of Quality: A Grid Analysis," National DSI Conference, Orlando, Florida. (2000).

Zhang, Q., Ariss, S., National DSI Conference, "The Impact of Flexible Process Capability on Product-Process Matrix: An Empirical Examination," National DSI Conference, Orlando, Florida. (2000).

Zhang, Q., Sundararaghavan, P., National DSI Conference, "Three Parallel Two-Stage Flowshop: Two Heuristics," National DSI Conference, Orlando, Florida. (2000).

Zhang, Q., Vonderembse, M., Lim, J., National DSI Conference, "Value Chain Flexibility: A Dichotomy of Competence and Capability," National DSI Conference, Orlando, Florida. (2000).

Zhang, Q., Ariss, S., Production and Operation Management Society (POMS) Conference, "The Impact of Flexible Process Capability on Product-Process Matrix: A Conceptual Framework," San Antonio, Texas. (2000).

Zhang, Q., 5th International Decision Sciences Institute (IDSI), "Object-Oriented Database Systems in Manufacturing," Decision Sciences Institute (IDSI), Athens, Greece. (1999). Zhang, Q., Doll, W., Decision Science Institute (DSI), "The Fuzzy Front End and Success of New

Product Development: A Causal Model," Decision Science Institute (DSI), New Orleans, Lousiana. (1999).

Zhang, Q., Doll, W., Decision Science Institute (DSI), "The Fuzzy Front End and Success of New Product Development: A Causal Model," Decision Science Institute (DSI), New Orleans, Louisiana. (1999).

Zhang, Q., Lim, J., Decision Science Institute (DSI), "The Impact of Innovation Strategies on Knowledge Conversion Activities in Product Development: An Empirical Test," Decision Science Institute (DSI), New Orleans, Louisiana. (1999).

Zhang, Q., Decision Science Institute (DSI), "The Impact of Innovation Strategies on Knowledge Conversion Activities in Product Development: An Empirical Test," Decision Science Institute (DSI), New Orleans, Louisiana. (1999).

Zhang, Q., Sundararaghavan, P., Kunnathur, A., Decision Science Institute (DSI), "Three Parallel Identical Two-Stage Job-Shop and a Makespan Constrained Case," Decision Science Institute (DSI), New Orleans, Louisiana. (1999).

Zhang, Q., Information Systems and Quantitative Methods Division in Midwest Business, "An Exploratory Research on Geographic Distribution of US Manufacturing and Job Chance in Manufacturing," Information Systems and Quantitative Methods Division in Midwest Business, Chicago, Illinois. (1999).

Zhang, Q., MBAA Annual Meeting, "Business Process Reengineering for Flexibility and Innovation in Manufacturing," MBAA, Chicago, Illinois. (1999).

Zhang, Q., Midwest Business Administration Association (MBAA), "Business Process Reengineering for Flexibility and Innovation in Manufacturing," Midwest Business Administration Association (MBAA), Chicago, Illinois. (1999).

Zhang, Q., Rao, S., Production and Operations Management Division in Midwest Business Administration Association (MBAA), "The Interrelationships among Quality Dimensions, Perspectives and Practices and the Implications for Quality Management," Production and

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Operations Management Division in Midwest Business Administration Association (MBAA), Chicago, Illinois. (1999).

Zhang, Q., Sundararaghavan, P., Production and Operations Management Society (POMS), "Aggregate Product Definition: A Set of Approaches," Production and Operations Management Society (POMS), Charleston, South Carolina. (1999).

Zhang, Q., Rao, S., The Institute of Operations Research and Management Science (INFORMS), "Total Quality Management Practices: A Mapping Analysis," The Institute of Operations Research and Management Science (INFORMS), Cincinnati, Ohio. (1999).

Zhang, Q., Rao, S., Asian-Pacific Decision Science Institute (APDSI), "Mapping Analysis of Quality Dimensions, Perspectives and Practices: A Conceptual Framework," Asian-Pacific Decision Science Institute (APDSI, Shanghai, China. (July 1999).

Zhang, Q., Rao, S., INFORMS National Meeting, "Total Quality Practices: A Mapping Analysis," INFORMS, Cincinnati, Ohio. (May 4, 1999).

Zhang, Q., MBAA Annual Meeting, "An Exploratory Research on Geographic Distribution of US Manufacturing and Job Chance in Manufacturing," MBAA, Chicago. (March 1999).

Zhang, Q., Rao, S., MBAA Annual Meeting, "The Interrelationships among Quality Dimensions, Perspectives and Practices and the Implications for Quality Management," MBAA, Chicago. (March 1999).

Zhang, Q., Sundararaghavan, P., POMS Annual Meeting, "Aggregate Product Definitions: A Set of Approaches," POMS, Charleston, South Carolina. (February 22, 1999).

Zhang, Q., Decision Science Institute (DSI), "Interdisciplinary Measures of Work Design Outcomes in Manufacturing," Decision Science Institute (DSI), Las Vegas, Nevada. (1998). Zhang, Q., Lim, J., Decision Science Institute (DSI) Conference, "Product Innovation Learning: A

Conceptual Framework," Decision Science Institute (DSI) Conference, Las Vegas, Nevada. (1998).

Zhang, Q., DSI National Meeting, "Interdisciplinary Measures of Work Design Outcomes in Manufacturing," DSI National Meeting, Las Vegas, Nevada. (November 1998).

Zhang, Q., Lim, J., DSI National Meeting, "Product Innovation Learning: A Conceptual Framework," DSI National Meeting, Las Vegas, Nevada. (November 1998).

Zhang, Q., Zhang, T., 3rd Sino-Japanese Administrative Science and Information Systems International Conference Proceeding, "A Comparative Research on Sino-Japanese Corporate Strategy," 3rd Sino-Japanese Administrative Science and Information Systems International Conference Proceeding, Nanjing, China. (1996).

Zhang, Q., 4th Sino-Russian Administrative Science International Conference, "Comparative Research on Sino-American Corporate Strategy," 4th Sino-Russian Administrative Science International Conference, Moscow, Russian. (1996).

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Contracts, Grants and Sponsored Research

Grant

Segall, Richard (Co-Principal), Zhang, Qingyu (Principal), "Text Mining using SAS Text Mining adn Optimization using SAS/Operations Research," Sponsored by ASU College of Business Summer Research Grant, Arkansas State University, $15,000.00.

Segall, Richard (Co-Principal), Zhang, Qingyu (Principal), "Visual Analytics of Data-Intensive Web, Text and Data Mining with Multiprocessor Supercomputing," Sponsored by National Center for Supercomputing Applications (NCSA), Federal, $200000 (est). (June 2009 - August 2010).

Segall, Richard (Supporting), Zhang, Qingyu (Supporting), "Visual Analytics of Data-Intensive Web, Text and Data Mining with Multiprocessor Supercomputing," Sponsored by National Center for Supercomputing Applications (NCSA), Other, $200,000.00. (July 1, 2009 - June 30, 2010).

Segall, Richard (Co-Principal), Zhang, Qingyu (Principal), "Visual Analytics of Data-Intensive Web, Text, and Data Mining with Multiporcessor Supercomputing," Sponsored by ASU College of Business, Arkansas State University, $15,000.00. (June 1, 2009 - August 15, 2009).

Other

Segall, Richard, Zhang, Qingyu, "“Applications of Modern Heuristics and Data Mining Techniques in Knowledge Discovery”," Sponsored by ASU College of Business Summer Research Grant Committee, $20,000.00.

Segall, Richard, Zhang, Qingyu, "“Continuation of Research on Applications of Modern Heuristics and Data Mining Techniques in Knowledge Discovery”," Sponsored by ASU College of Business Summer Research Grant Committee, $20,000.00.

Segall, Richard, Zhang, Qingyu, "“Visual Analytics of Data-Intensive Web, Text and Data Mining with Multiprocessor Supercomputing”," Sponsored by National Center for Supercomputing Applications (NCSA), $200,000.00. (July 15, 2009 - June 30, 2010).

Segall, Richard, Zhang, Qingyu, "“Visual Analytics of Data-Intensive Web, Text and Data Mining with Multiprocessor Supercomputing”," Sponsored by ASU College of Business Summer Research Grant Committee, $15,000.00. (June 1, 2009 - August 15, 2009).

Segall, Richard (Co-Principal), Zhang, Qingyu (Principal), "“Further Continuation of Research on Applications of Web,Text, and Data Mining Techniques in Knowledge Discovery,”,"

Sponsored by Office of Research and Technology (ORTT), Arkansas State University, $2,485.00. (May 2008 - December 2008).

Segall, Richard (Co-Principal), Zhang, Qingyu (Principal), "“Further Continuation of Research on Application of Data Mining Techniques in Knowledge Discovery:," Sponsored by ASU College of Business Summer Research Grant Committee, Arkansas State University, $15,000.00. (June 2006 - August 2006).

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Awards and Honors

Receiving Faculty Development Discretionary Fund based on published research articles in College of Business at Arkansas State University, College of Business at Arkansas State University. (2003).

Highly Commended Paper Award in the journal “European Journal of Innovation Management. (2002).

Distinguished Paper Award by Irwin/McGraw-Hill in the Midwest Business Administration Association (MBAA) Annual Meeting. (1999).

Selected to attend Decision Sciences Institute (DSI) Doctoral Consortium. (1999). Guanghua Scholarship, Tsinghua University, Beijing, China. (1995).

First-Class Prize in Excellent Student Scholarship, Tsinghua University, Beijing, China. (1992). Scholarship, Tsinghua University, Beijing, China. (September 12, 1992).

First-Class Prize in Excellent Student Scholarship, Tsinghua University, Beijing, China. (1991). Guanghua Scholarship, Tsinghua University, Beijing, China. (1991).

First-Class Prize in Excellent Student Scholarship, Tsinghua University, Beijing, China. (1989).

SERVICE

Department Service

Committee Member, Curriculum Committee. Committee Member, Grievance Committee.

Committee Member, MIS faculty search Committee. Committee Member, PRT Committee.

College Service

Committee Member, Committee of Assessment/Student Competencies. Committee Member, Committee of Faculty Development.

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Committee Member, Committee of Technology.

University Service

Committee Member, Academic Hearing Committee.

Committee Member, International Students and Scholars Committee. Committee Member, Parking/Motor Vehicle Committee.

Committee Member, University Diversity and Affirmative Action Committee.

Professional Service

Member, Editorial Board of Information Resource Management Journal.

Editorial Review Board Member, Editorial Board of International Journal of Data Analysis Techniques and Strategies.

Member, Editorial Board of Journal of Computer Information Systems.

Editorial Review Board Member, International Journal of Virtual Communities and Social Networks.

Awards and Honors

Service, Professional

Decision Sciences Institute’s Doctoral Dissertation Competition, Decision Sciences Institute’s. (2002).

Outstanding Professional and Social Practice Fellowship, Tsinghua University, Beijing, China. (1994).

Service, University