Yang Berhormat Dato S.K. Devamany, Deputy Minister in the Prime Minister s Department

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WELCOMING REMARKS EN. K. YOGEESVARAN,

DEPUTY DIRECTOR GENERAL EPU

SOFTWARE TESTING STRAIGHT TALK 2012 ORCHID BALLROOM, PARK ROYAL HOTEL, KUALA

LUMPUR

27 NOVEMBER 2012

Thank you Master of Ceremony

 Yang Berhormat Dato’ S.K. Devamany, Deputy

Minister in the Prime Minister’s Department

 Yang Berusaha Puan Mastura Abu Samah,

President, Malaysian Software Testing Board (MSTB)

 Yang Berusaha Puan Azizah Hamzah, Director

K-Economy Section, Economic Planning Unit

 Yang Berusaha En. Shaharul Sadri Alwi, Director,

Accreditation Division, Standards Malaysia

 MSTB Board Members

 Learned Speakers

 Distinguished Guests

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Salam 1Malaysia and a very good morning to all.

Thank you YB Dato' Devamany for being with us today to officiate the Software Testing Straight Talk 2012. It is our pleasure and honour to have you at this seminar.

I would also like to thank the organising committee for giving me the opportunity to welcome you to STST 2012 Seminar of Software Testing.

Ladies and gentlemen,

Some of you may recall that this event was first introduced in 2010 with the primary purpose to engage the stakeholders of Malaysia's software testing industry and as we go about the various programmes and activities under the Malaysia Software Testing Hub (MSTH) initiative. It was a direct response to pertinent

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points raised by international software testing experts during the SOFTEC 2010 conference.

It is good to see that this event continues into its third year and with better participation from the public sector, industry and academia.

Allow me to briefly go back into history...

MSTH was rolled out in 2009 as an economic development programme to catalyse software testing as one of the country’s New Source of Growth. The ultimate goal of MSTH is to establish a sustainable software testing ecosystem and transform Malaysia into a preferred destination for outsourced software testing services.

[Slide 1] In line with the approach in the New Economic Model where private sector is to take the lead in the national economic development initiatives, EPU is playing the support role in MSTH while MSTB, as representative of

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the private sector, leads the planning and

implementations of various programmes and activities.

[Slide 2] This is indeed a busy slide ... reflecting the many activities that need to be done in parallel to achieve the goal. The programmes, in totality, cut across all sectors - the public, industry and academia. That makes all of us here stakeholders in realising the MSTH.

[Slide 3] As stakeholders, we are certainly the ultimate beneficiaries for success of the MSTH. At the same time, we also have roles to play to support and facilitate the teams on the ground to ensure success of the initiative.

This is the reason why your participation in this forum is crucial for the success of MSTH as your comments and input at the breakout sessions later today will help us chart the course as we move forward.

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On this note, I thank you for 'investing' your precious time to join this forum. Your participation is very much appreciated.

Ladies and gentlemen,

The MSTH initiative is now in its third year and we have made significant progress over the period in our efforts to put in place the core components required to realise the ecosystem.

[Slide 4] These 'enablers' must be developed in tandem to ensure sustainability, explaining the concurrency of the programmes and activities that we are currently running.

[Slide 5] Nevertheless, there is still a long way to go and it is important to note that these positive interventions and

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development programmes alone will not guarantee success without stakeholders’ participation.

[Slides 6 - 10, rapid change] I was at the closing of last year's STST where more than 20 recommendations were compiled from the workgroup discussions. I am happy to note that many of these recommendations have been incorporated into MSTH programmes over the last one year.

Ladies and gentlemen,

The landscape of Public Sector's software procurement is changing. Much greater emphasis is going to be put on Software Quality Assurance (SQA) and for purchases that include software this will include independent testing by qualified and approved third parties.

A revision of the Procurement Guidelines for the Public Sector is near completion. The changes are being

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finalised as we speak, and the updated guidelines are expected to be released in 2013.

For the Public Sector, the new guidelines will put a mechanism in place to encourage that software or systems being purchased or deployed are of adequate levels of quality, thus reducing the risks of project failures.

Consequently, this will significantly increase the demand for independent software testing services. With Government one of the largest buyer of IT systems and solutions, the impact to the market will be significant.

This inevitably will bring about major new opportunities for the providers of testing services and Malaysian companies should prepare themselves from now to ensure that they are in a position to capitalise on these emerging opportunities.

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On this note, MSTB as the implementer of MSTH is working out a comprehensive programme to establish the MSTH Cluster of companies - a select group of Malaysian companies specialising in the provision of software testing services. The programme is expected to include incentives and schemes to assist selected companies to ramp up their competency and capability to the levels required for 'certification' as an approved testing services provider.

Details of the programme are still being worked out and this STST forum is the best platform for you, the stakeholders of MSTH, to air your views and recommendations to be used as the input that will help influence and shape the programme and schemes. I recommend that any interested company registers their interest with MSTB immediately.

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Ladies and gentlemen,

I hope today's breakout sessions will bring out more recommendations and ideas that we can use as input for enhancements of existing MSTH programmes as well as formulation of future ones.

With that I once again thank you for your presence and participation in STST 2012.

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_{A Public-Private Collaboration}

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Public = GoM (EPU)

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Private = MSTB

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Initial Funding = PRE-2 for new source of growth

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Timeline

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April 2009 – Dec 2010 (PRE-2) – Proof of Concept

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Jan 2011 – Dec 2015 (RMk-10) – National Initiative

The Malaysia Software Testing Hub (MSTH)

 A collaboration between the Government of Malaysia and MSTB

 To establish a sustainable software testing ecosystem

 To transform Malaysia into a preferred destination for outsourced software testing services

PROFESSIONAL WORKFORCE:

•Present Practitioners

•Q-Cap Participants

•Fresh Graduates (Supply Line)

•Re-skilling

SUPPLY READINESS:

KEY INPUT:

•Funding for Participants

•Funding for Startups

•Collaboration between GoM & MSTB

•Collaboration between MSTB & ASTA

DEMAND GENERATION: Test Project Outsourcing

•Domestic •Government •GLCs •Industry •International •ASEAN •EU •CJK •N. America

•Human Capital (Q-Workers)

Certified Professional Testers Consultants •Testing Services Domestic Market International Market

Policy Legal Framework Networking Partnership

Product Certification

Q-CAP Q-LAB Q-INDUSTRY Q-PORTAL

Project Management

DEMAND GENERATION:

(Potential New Industry) •Applied R&D

•New tools & New Technologies

NEW SERVICES:

(Potential New Industry) •New Technologies/methodologies

•Malaysian-made tools

Q-TAP Academic Outreach Q-CollegeCorp Q-Bank Conferences

Slide 3

PROFESSIONAL WORKFORCE:

• Present Practitioners • Q-Cap Participants

• Fresh Graduates (Supply Line) • Re-skilling

SUPPLY READINESS:

KEY INPUT:

• Funding for Participants • Funding for Startups

• Collaboration between GoM & MSTB • Collaboration between MSTB & ASTA

DEMAND GENERATION:

Test Project Outsourcing

• Domestic • Government • GLCs • Industry • International • ASEAN • EU • CJK • N. America

• Human Capital (Q-Workers)

Certified Professional Testers

Consultants

• Testing Services

Domestic Market

International Market

Policy Legal Framework Networking Partnership

Product Certification

Q-TAP Academic Outreach Q-Bank Conferences

Q-CAP Q-LAB Q-INDUSTRY Q-PORTAL

Project Management

DEMAND GENERATION:

(Potential New Industry) • Applied R&D

• New tools & New Technologies

New Services:

(Potential New Industry)

• New Technologies/methodologies • Malaysian-made tools Government of Malaysia (GoM) • Positive interventions • Policy • Funding • G to G collaboration • Demand generation

Malaysian Software Testing Board (MSTB)

• Project Implementer

• Thought Leadership

• International networking via ISTQB, ASTA & IREB Industry

• Demand-side

(Buyers)

• Supply-side

(Service & technology Providers) Academia • Competent software test professionals (supply line) • Applied R&D in software testing/SQA-related fields, in collaboration with industry

STAKEHOLDERS

PROFESSIONAL WORKFORCE:

• Present Practitioners • Q-Cap Participants

• Fresh Graduates (Supply Line) • Re-skilling

SUPPLY READINESS:

KEY INPUT:

• Funding for Participants • Funding for Startups

• Collaboration between GoM & MSTB • Collaboration between MSTB & ASTA

DEMAND GENERATION:

Test Project Outsourcing

• Domestic • Government • GLCs • Industry • International • ASEAN • EU • CJK • N. America

• Human Capital (Q-Workers)

Certified Professional Testers

Consultants

• Testing Services

Domestic Market

International Market

Policy Legal Framework Networking Partnership

Product Certification

Q-TAP Academic Outreach Q-Bank Conferences

Q-CAP Q-LAB Q-INDUSTRY Q-PORTAL

Project Management

DEMAND GENERATION:

(Potential New Industry) • Applied R&D

• New tools & New Technologies

New Services:

(Potential New Industry)

• New Technologies/methodologies

• Malaysian-made tools

SUPPLY READINESS:

KEY INPUT (Intervention):

•Funding for Startups

•Collaboration between GoM & MSTB

•Collaboration between MSTB & ASTA

•Applied R&D, new tools & technologies

DEMAND GENERATION:

Test Project Outsourcing

•Domestic Government GLCs Industry •International ASEAN EU CJK N. America

PROFESSIONAL WORKFORCE:

•Fresh Graduates (Supply Line)

•Re-skilling •K-Workers Certified Test Professionals Consultants •Testing Services Domestic Market International Market

Enabling Components

5 Key Input

 Q-Capability Development

MSTB-GTB on Academic Outreach

MSTB-ASTA on Question Bank

MSTB-KTL on Product Certification

MSTB – Univ. of Memphis on applied R&D

International Promotion Advisory Council (IPAC)

Professional Workforce

 >1,639 certified professionals (as at Oct 2012; from 40 in 2009)

 Pilot Programme at 8 universities

 Q-College Corp

Demand Generation

 IVV Tenders

 Annual SOFTEC & STST

 SOFTEC goes International in 2013

 MSTH Regional Chapter

 Software Products Certification Scheme

Supply Readiness

 Q-LAB

6 project engagements

 RM480K revenues

 TMMi Level 2 Accreditation

 Building compliance to ISO standards for product certification

 Q-TAP for Product Companies

Outcome & Achievements

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Sub Programmes Areas Items Mapping to Existing

Activities/Remarks Q-Industry

(STST2011 Action items)

Governance • Inculcate awareness on

software testing &

Requirements Engineering • Promotion on SQA & MSTB

roles

• Being carried out through Q-Industry activities

• (MSTB’s own Charter)

• Create directory of ‘accepted’ software and tools for sharing across agencies

• Create repository of Lesson Learnt, Best Practices and test ware

• Potential new activity

• Require additional funding

Promotion • Create awareness on

end-to-end testing and types of testers required • Vigorously promote certifications in software engineering discipline • Included in:  Q-Industry  Q-CAP

• Publicise Call for Papers for SOFTEC to include more local involvement

• Can be done but limited in practicality

(SOFTEC primarily seek thought leadership in software testing)

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Sub Programmes Areas Items Mapping to Existing

Activities/Remarks Q-Industry (STST2011 Action items) Capacity Building

• To adopt localised ‘College Career Corp’ collaboration model

• Being weaved into Academic Outreach initiative – Q-College Corp

• To develop policies & mechanisms for industry-academia collaboration:

 Industrial PhD

 Industry exchange programme for lecturers

• Potential additional scope for Academic Outreach initiative

• Exploratory discussions with International Advisor (Prof Jasbir)

• Expand industry internship to include Masters/PhD

• Establish practical

development and testing experience for Certified Testers

• Pilot Universities to take the lead • Discussed among Pilot Universities

Knowledge Base

• Ensure testers understand adaptability & scalability of testing blue prints

• Part of training offered through Q-CAP

• Expand integration of ISTQB knowledge base into

curriculum & consider testing degree programmes

• Create post-graduate diploma and/or on-demand short courses in software testing

• Part of long-term objectives Academic Outreach initiative

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Sub Programmes Areas Items Mapping to Existing

Activities/Remarks Q-Industry (STST2011 Action items), continued Incentivising Focus on Quality Based Procurement

• Need for independent, non-profit certification body with minimum necessary protocols, bureaucracy and processes

• Being done through software product certification scheme

• Need to raise public

awareness with regards to quality software

• Being carried out through Q-industry activities

• Enforce/mandate software quality certification and standards for Government procurement

• MSTB can contribute (though leadership, best practices, etc) but it does not have the authority to ‘enforce’ anything

Supply Readiness

• Develop capability benchmark for Malaysian supply

organisations:

 To facilitate business matching and partnering

 Must be trusted and impartial

• Being looked into under the Cluster Development Framework

• Attract more people/

professionals and train them in software testing

• being carried out through:

 Q-Industry

 Q-CAP

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Sub Programmes Areas Items Mapping to Existing

Activities/Remarks Q-Industry (STST2011 Action items), continued Supply Readiness (continued)

• Promote and publicise Pilot Universities in their

development of software testing capabilities and their ability to partner with industry

• Being partially carried out through Q-Industry activities

• Potential new activity under Academic Outreach (customised communication campaign)

• Create software testing directory:

 To assist MIDA to bring foreign investors to partner with local companies

 For local companies to build consortiums to bid for local/international high-end jobs

• Being looked into under the Cluster Development Framework

• Ensure Q-Lab proposes an innovative business model for working closer with industries for industry and commercial gain

• Bid for jobs together with local companies/consortiums

• Q-Lab has been doing this (innovative business model)

• Q-Lab can partner with any companies/ consortium

• Joint bids is not the preferred approach as it will cause exclusion of other vendors from the tender exercise

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Sub Programmes Areas Items Mapping to Existing

Activities/Remarks Q-Industry (STST2011 Action items), continued Supply Readiness (continued) • Leverage expenditures in software testing infrastructure to stay competitive

• Leverage on Q-Lab Brand, expertise and experience for go-to-market activities

• Q-Lab infrastructure & facility are available on OPEX model

• Q-Lab is doing this – on its own & with partners

Incentives • Remove entry barrier – make

the shorter duration training courses affordable

• Create incentives for certification/training

• Being considered for future programmes

Certification Total

Certified Tester Foundation Level (CTFL) 1,639

Certified Tester Advance Level - Test Manager (CTAL-TM) 62

Certified Tester Advance Level - Test Analysts (CTA -TA) 51

Certified Tester Advance Level - Technical Test Analyst (CTAL-TTA) 25

Full Certified Tester Advance Level (TM, TA & TTA) 6

Certified Professional Requirements Engineer - Foundation Level

(CPRE-FL) 454