TECHNICAL DATA SHEET

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Sales & Marketing Department- El Mouradi Hotels

: +216 73 246 355 - Fax: +216 73 246 250 E-mail : [email protected]

TECHNICAL DATA SHEET

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Sales & Marketing Department – El Mouradi Hotels

Tel : +216 73 246 355 - Fax: +216 73 246 250 E-mail : [email protected] EL MOURADI PALACE GENERAL INFORMATION

Address: Zone touristique kantaoui

Telephone: (+216) 73246500

City: 4089 Hammam Sousse

Fax: + (216) 73 246 520 / 73 246 530

Province: Sousse

Web Site:

www.elmouradi.com

Country: Tunisie

Email:

[email protected]

Category: 5 stars

Central Commercial Director : Mr. Anis SEHILI

[email protected]

Hotel Manager : Mr Zied Fédhila

[email protected]

Product Director : Mr. Kais ROBBANA [email protected]

Assistant Manager : Mr Lotfi M’BAREK

[email protected]

Customer Relation : Mme. Najet LAHOUAR [email protected]

Reservation Manager : Mme Raja Mazouz

[email protected]

Groups & Incentives : Mr. Skander Hammami [email protected]

Billing Department : Mr. Bassem Boutoub

[email protected]

Front Desk Manager :

Opening Date :

1995

Year Constructed:

1993

Last Renovation:

2012

Rooms

Common Area

515 …….

Beds:

1030

Rooms: 515

Floors : 4

Elevator: 04

Voltag: 220 v

European two Pin Plugs ………..

Total Ground Area : 100,000 m2

Total Green Area : 35,000 m2

LOCATION AND POINTS OF INTEREST

KM.

By Plane

0 Direct access to the beach

30 Habib Bourguiba Monastir

Airport

2 El kantaoui Golf course

30 Aéroport Hammamet Enfidha

2,5

Port el kantaoui

68 City et kairouan

10 Sousse downtoun

60 City et Mahdia

5 Hammam-sousse

75 Hammamet yasmine

10 Museum and Medina of sousse

138 Tunis

10 Great mosque of sousse

140 Tunis carthage tunis airport

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HOTEL LAYOUT

*Maximum possible number of Extra Beds

Total Rooms Added

Charge Superior Rooms Double Rooms Triple Rooms Quadruple Rooms

Area (m²) 21m2 21m2 24 m2 29 m2

Quantity 36 416 40 8

Pool View yes 88 88 15

Garden View 19 227 21 2

Pool and Sea View yes 17 101 101 4 6

Mountain View

King Size Bed 3 1 46 6 14

Twin Bed 14 18 55 82 213 4 15 21 6 2

Single Bed 1 Baby Cot

Extra Beds * yes 118 88 246 4 15 21 6 2

Full Bathroom 17 19 101 88 227 4 15 21 6 2

Separate WC 17 19 101 88 227 4 15 21 6 2

Balcony 17 19 101 88 227 4 15 21 6 2

Terrace 101 88 227 4 15 21 6 2

Hair Dryer 17 19 101 88 227 4 15 21 6 2

Telephone (External Line) yes 17 19 101 88 227 4 15 21 6 2

Telephone (Switch Board)

Central Air Heating 17 19 101 88 227 4 15 21 6 2

Central Air Cooling 17 19 101 88 227 4 15 21 6 2

Individual Split Air Conditioning ADSL Internet Wifi 17 19 Radio Radio on TV Satellite TV 17 19 101 88 227 4 15 21 6 2 Remote Control 17 19 101 88 227 4 15 21 6 2 Mini-Fridge Mini-Bar yes 17 19 101 88 227 4 15 21 6 2 Fitted Carpet 101 88 227 4 15 21 6 2 Tiled Floor Safety Box 17 19 101 88 227 4 15 21 6 2 Connecting Rooms 4 4 14 32 6 Disabled Rooms no

Non Smoking Rooms no

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* Maximum possible number of Extra Beds

Area (m²) Quantity Pool View Garden View Sea View Sahara View Mountain View King Size Bed Twin Bed Single Bed 1 Baby Cot Extra Beds* Full Bathroom Separate WC Balcony Terrace Hair Dryer

Telephone (External Line) Telephone (Switch Board) Central Air Heating Central Air Cooling

Individual Split Air Conditioning ADSL Internet Wifi Radio Radio on TV Satellite TV Remote Control Mini-Fridge Mini-bar Fitted Carpet Tiled Floor Safety Box Connecting Rooms Disabled Rooms Non Smoking Rooms

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Total Rooms Added Charge Junior Suites (1 bedroom+1 living room)

Junior Suites (2 bedroom+1

living room) Senior Suites Mini Suites Presidential Suites Apartments

Area (m²) 29 m2 32m2 26 m2 131m2 Quantity 4 6 4 1 Bedrooms 1 1 1 2 Bathrooms 1 1 1 2 Living Area 1 1 1 1 Study Area Kitchen 1 1 Dressing Area

Pool View yes yes yes yes

Garden View

Sea View yes yes yes yes

Sahara View Mountain View

King Size Bed yes yes yes yes

Twin Bed Single Bed

1 Baby Cot yes yes yes yes

Extra Beds* yes yes yes yes

Separate Toilet yes yes yes

Balcony

Terrace yes yes yes yes

Hair Dryer yes yes yes yes

Telephone (External Line) yes yes yes yes

Telephone (Switch Board)

Central Air Heating yes yes yes yes

Central Air Cooling yes yes yes yes

Individual Split Air Conditioning ADSL Internet Connection

WIFI yes yes yes yes

Radio Radio on TV

Satellite TV yes yes yes yes

Remote Control yes

Mini-Fridge

Mini-bar yes yes yes yes

Carpet yes yes yes yes

Tile

Safety Box yes yes yes yes

Connecting Rooms no

Disabled Room no no no yes

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RESTAURANTS AND BARS

*Yes/No/Partially

BUFFET RESTAURANT MIMOSA

Opening

Periods

Service

hours

Maximum

Capacity

Air Cond.

Indoor

Outdoor

Music

Non

Smoking*

WIFI

R

ESTAURANT

“

MIMOSA

”

06h00 to

11h00

12h30 to

14h00

18h30 -

21h15

550 yes

yes

no

yes

no

R

ESTAURANT A LA CARTE

“

EL

FELL”

19h00 to

23h00

100 yes

yes

no

yes

no

RESTAURANT COFFEE

« SHOP »

12h30 to

17h00

50+100(terr

ace)

yes

Yes terrace

yes

no

B

EACH RESTAURANT

Summer

season

9h00 to

17h00

300 No

no

yes

no

BAR

SALON

« CAMELIA »

8h00 to

00h00

150 yes

yes

Yes terrace

yes

Yes partly

yes

PIANO BAR

« DAHLIA »

18h00 to

02h00

50 yes

yes

no

yes

no

yes

BAR

«

EQUINOX

»

16h00 to

00h00

110 yes

yes

no

yes

no

P

OOL

B

AR

Summer

season

9h00 to

17h00

Pool area

no

yes

no

CAFE LES JASMINS

15h00 to

23h00

40+40

terrace

yes

Yes terrace

yes

no

NIGHT CLUB

«

LE PALACE

22h00 to

2h00

280 yes

yes

no

yes

no

Service

Hours

Type

Show Cooking

B

REAKFAST

06h00 to 11h00

Buffet

yes

L

UNCH

12h30 to 14h00

Buffet

yes

D

INNER

1

er

service : 18h30 - 19h45

2

ème

service : 20h00 – 21h15

Buffet

yes

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Beach & Pools

RECEPTION

Pools

Added Charge

Indoor

(Winter Season)

Outdoor

Quantity

1

1 Salty Water

Fresh water

1

1 Heated (Period)

Area (m²)

160m2

900m2

Length/Width (m)

Irregular shape

Depth (Min. / Max.) (m)

1.50 / 1.60

0.90/2.00

Shape (Irregular, Olympic, Circular)

Irregular

irregular

Children Pool

1 Area (m²)

113m2

Length/Width (m) / Diameter (m)

12 Depth (Min. / Max.) (m)

05.50/0.50

Children Section

1 Area (m²)

10m2

Length/Width (m) / Diameter (m)

Irregular shope

Depth (Min. / Max.) (m)

0.50/0.50

Whirlpool

Section

Separated

Additional Facilities

Added Charge

Indoor Pool

Outdoor Pool

Beach

Parasols

yes

Sun beds

Yes

yes

Mattresses

Yes

yes

Towel Rental

10tnd/ deposit

Yes

yes

Lifeguard (hours)

8-18h00

Yes

yes

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On-Call Doctor

_yes

Chemist

_yes

On-Call Physician

_no

CURRENCY EXCHANGE

Infirmary 24h/24

_yes

SAFETY BOX (, Free)

_yes

Pharmacy

OTHER SERVICES

ACTIVITIES

CONFERENCE AND MEETING ROOMS

Payments Accepted

VISA

yes

DINERS CLUB

yes

MASTER CARD

yes

AMEX

yes

EUROCARD

yes

TRAVELLERS CHEQUES

yes

Service

Hours/Periods

Servi-Express – 700 Line

24hours

Room Service

24hours

Security Staff

24hours

Central Cooling

Yes

Central Heating

yes

Children’s Facilities

Available

Added

Charge

Animation Programs

Available

Added

Charge

Children’s Activities

yes

No

Daytime Activities

yes

No

Babysitter (On Request)

On request

10 tnd/hour Evening Programs

yes

No

Mini Club 5 to 12 years

yes

no

Dancing to Live Music

yes

No

Club Teenager 13 to 17 Years

No

-

Professional Shows (Occasional)

Yes

Mini Disco

From 20h30 till

21h00

No

Dance Classes (Occasional)

yes

No

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WELLBEING

Thalasso

Dimensions

Capacity as per Set Up

WIFI

Name

Length/Width/Height (m)

m

2

Cocktail

Banquet

Theatre

Class room

“U” Style

CARTHAGE

38.20* 23..18*4.25

884

650

480

780

300

180 yes

C

ARTHAGE

VIP

19.606.953.50

136

65

30

30 no

EL BOUSTENE

19.7018.003.00

355

280

220

350

160

60 yes

X

SPA

Thermal

Beauty Center

Services Hours Added Charge

Turkish Bath 30mn

Yes

Body scrub 10mn

Sea Weed Mask 20mn

Deep Heat Seaweed Body Wrap 20mn

Sauna 30mn

Fitness Center 60mn

FACIAL TREATMENTS

Specific Facial treatment 40mn

Basic Facial Treatment 40mn

Facial Mask 20mn

Facial Massage 20mn

HANDS & FEET TREATMENTS

Esthetical Manicure or Pedicure 30mn

French Manicure 15mn

Hands or Feet Varnish 10mn

BODY TREATMENTS

Body Refresher 30mn

Specific Body Scrub 20mn

Basic Body Scrub 20mn

HAIR REMOVAL TREATMENTS

Facial Arms Under 20mn

Upper Lip 15mn Brow / Forehead 10mn Arms 25mn Under Arms 20mn Bikini Line 15mn Pubic Hair 30mn Full Leg 30mn Lower Leg 20mn Full Body 1h15mn

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Sales & Marketing Department- El Mouradi Hotels

: +216 73 246 355 - Fax: +216 73 246 250 E-mail : [email protected]

GENERAL AND RECREATIONAL FACILITIES

GENERAL FACILITIES In Hotel On Site Dist. Km. In Front of Hotel Added Charge RECREATIONAL FACILITIES (CLUB HOUSE) In Hotel On Site Dist. Km. Added Charge Flood Lights

Business Center Yes Yes Sports Activities

Laundry Service Yes yes Table Tennis Yes no

Parking Yes No Tennis Racquet’s yes yes

Travel Agency Rep. Yes no Tennis Court

(quick) yes

Boutique/ Souvenirs /Bookstore

Mini-Market

Yes yes Tennis Court

(Sand)

Supermarket No yes 0.500m yes Football Court

Pro. no

Shopping Center no 0.500m yes Football Court

Amateur no

Basketball Court no

Volleyball Court

French Bowls yes

Archery yes

Transport Rifle Shooting no

Taxi Station Mini-Golf yes

Bus Station Golf Course no

Sea Activities Beach Volleyball yes

Other Windsurfing yes yes

Car Rental Pedal-Boat yes yes

Motorcycle Rental Canoe yes yes

Bicycle Rental Jet Ski yes yes

Water Ski yes yes

Kayak yes yes

Pets Accepted Catamaran yes 2km

Sailing yes 20tnd

Scuba Diving yes 1km yes

Fishing yes 1.8km yes

Deep Sea Fishing

Outdoor Activities

Horse Riding yes 0.2km yes

Camel Riding yes 0.8km yes

Quads yes 0.8km yes

Indoor Activities

Bridge Room yes

Pottery Workshop yes

Brassware

Workshop yes

Billiards yes yes

Video Games Baby Foot Darts Social Games

Night Life Activities Pubs

Night Club yes

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SATELLITE TV CHANNELS

Channel Number

Channel Name

Language

Information

01 CC

TV

4 CHINOIS

02 RAI

3 ITALIEN

03 BBC

WORLD

ANGLAIS

04 ALGERIE

ARABE

05

SAT

1 ALLEMAND

06

TV E

ESPAGNIOL

07 R

USSIA

1 RUSSE

08 WATANIA

1 ARABE

09

TF

1 FRANCAIS

10 TV

5 MONDE

FRANCAIS

11

ARD

ALLEMAND

12 ZDF

ALLEMAND

13

TVP POLONIA

POLONAIS

14 WATANYA

2 ARABE

15

MBC

2 ANGLAIS

16 NESSMA

TV

ARABE

17 EL

HIWAR

ETTOUNSI

ARABE

18 PTC

SERBE

19

BVN

NEDERLAND

20

HANNIBAL

ARABE

21

FRANCE

24 ARABE

22 RTL

ALLEMAND

23 EUROSPORT

ALLEMAND

24 MBC

1 ARABE

25 MBC

4 ARABE

26 MBC

DRAMA

ARABE

27 MBC

3 ARABE

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