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CORPORATE HEADQUARTERS 31 Fasken Drive, Toronto, ON, M9W 1K6 CANADA CORPORATE OVERVIEW

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C O R P O R A T E

O V E R V I E W

CORPORATE HEADQUARTERS

31 Fasken Drive, Toronto, ON, M9W 1K6

CANADA

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2 | SUNWING TRAVEL GROUP

Our Beginning

The Sunwing Travel Group represents the culmination of over 40 years of travel experience and expertise amassed by the Hunter Family. Starting in 2002, Sunwing has grown from the smallest tour operator in Canada to the largest tour operator in North America. Sunwing is the only vertically integrated travel company and now encompasses tour operators, retail travel agencies, Canada’s 3rd largest airline, destination management companies and the fastest growing hotel chain in the Caribbean and Mexico.

SUNWING TRAVEL GROUP | 3

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TUI Group is one of the world’s leading leisure travel groups, with £15B in annual revenue, over 220 trusted brands in 180 countries and more than 30 million customers. Their business is grouped into three sectors, comprising many of the best loved and market-leading travel brands worldwide – Mainstream, Accommodation & Destinations and Specialist & Activity. A truly global business, TUI Group employs approximately 55,000 people and operates in 31 key source markets worldwide. TUI Group is listed on the London Stock Exchange as a member of the FTSE 100 and FTSE4Good indices.

Our Scale

4 | SUNWING TRAVEL GROUP

The largest leisure travel company in North America, the vertically integrated Sunwing Travel Group generates $2B

in annual revenue. Holding a position on the Profit

Magazine annual list for 10 consecutive years, the Group

has grown to operate an airline with a modern fleet of

37 aircraft, 3 major North American tour operators, 2 renowned travel retailers, a hotel division with over 12,000 rooms and a destination management company reporting triple digit growth. In 2009, the Sunwing Travel Group entered into a partnership with TUI Group, the world’s largest leisure travel company.

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Tour

Operations

Airline

Retail

Vertically Integrated

6 | SUNWING TRAVEL GROUP

A I R L I N E S

Destination

Management

Hotel

Operations

SUNWING TRAVEL GROUP | 7 With leading businesses in 5 major verticals, the Sunwing

Travel Group is well positioned to effectively manage the

customer experience from beginning to end, deliver a high quality of product and manage costs. The introduction of hotel operations and expansion of destination management has enabled the company to have sales operations in major source markets internationally.

Resorts & Spa

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Retail Operations

8 | SUNWING TRAVEL GROUP

One of the largest OTAs (Online Travel Agencies),

SellOffVacations.com also has over 40 Canadian retail

locations from coast to coast in addition to operating

a high volume website. Famous for offering the

Lowest Price Guaranteed, millions of customers use

SellOffVacations.com for flight, vacation package,

cruise, hotel tour and travel insurance purchases.

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Retail Operations

10 | SUNWING TRAVEL GROUP

Luxe Destination Weddings is North America’s largest destination wedding planning company, capitalizing on

a very profitable market of advanced booking groups

willing to pay for personalized service. The well-established brand, innovators in full service destination wedding planning, joined the Sunwing Travel Group in 2011, supporting rapid growth in this important group segment.

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Tour Operations

12 | SUNWING TRAVEL GROUP

Sunwing Vacations has a vast distribution network, working with major travel retailers, online travel agencies and consortiums across Canada and the USA.

A proven track record of growth has afforded Sunwing

Vacations great and often exclusive relationships with the most popular resort chain operators, while contributing to local economies.

The combination of high volume hotel contracts and the

benefits of vertical integration across air, hotel, ground

handling and internal retail distribution, have contributed

to a great value offering to customers. Exclusive and differentiated product have decreased competitive pressures on margin, allowing for sustained profitability.

Sunwing Vacations offers the Canadian market primarily

exclusive and differentiated vacation package products, which include flights onboard Sunwing Airlines, famous

for its award-winning Champagne Service. The tour operator also has a strong transborder program into key destinations such as Florida and Las Vegas, a value priced

Caribbean Cruise program and offers seasonal domestic

and transatlantic routes.

(8)

Tour Operations

Signature Vacations has over 40 years of experience of delivering all inclusive vacations to Canadians. The one-stop for Absolutely All Inclusive packages designed to appeal to a wide range of tastes and budgets, customers can choose from an array of destinations across the Caribbean, Mexico, Cuba and Central America. Exclusive agent for RIU Hotels and Resorts across Canada,

Signature Vacations offers a number of distinct collections

with several popular hotel chains.

SUNWING TRAVEL GROUP | 15 14 | SUNWING TRAVEL GROUP

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Tour Operations

Vacation Express is the 3rd largest American tour

operator with over 25 years of experience and has been a leisure vacation provider to millions of US customers.

Now the exclusive supplier of Sunwing Airlines flights

departing from key US gateways to popular Southern destinations, Vacation Express has experienced rapid growth since joining the Sunwing Travel Group in 2011. The peak vacation season of the Southern States, counter-cyclical to Canada, makes this division

an important contributor to summer profitability for the Sunwing Travel Group and benefiting Sunwing’s

destination partners. The operator also contracts

scheduled airlines and offers great pricing on dynamically

packaged vacations.

SUNWING TRAVEL GROUP | 17 16 | SUNWING TRAVEL GROUP

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Sunwing is an award-winning leisure airline, servicing over 40 destinations from almost 45 gateways in Canada and the USA. The airline’s growth strategy has included bringing service to the doorsteps of Canadians in smaller secondary markets. Investing in customer experience, Sunwing Airlines prides itself on its award-winning Champagne Service where passengers are welcomed with a sparkling wine toast and enjoy hot meal service with

choice of wine, hot towel service, first run movies and a

generous baggage allowance.

The airline’s modern fuel efficient fleet of 37 Boeing

737-800s has contributed to a reduced carbon footprint and one of the lowest cost bases in the industry. Operating only one aircraft type minimizes the costs associated with

inventory, maintenance, training and staffing.

An experienced management team has contributed to the airline’s impressive 92% on time performance record.

18 | SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP | 19

HONDURAS ¨ COSTA RICA C a r i b b e a n S e a HUATULCO ACAPULCO PUERTO VALLARTA/ RIVIERA NAYARIT LOS CABOS LAS VEGAS MONTEGO BAY LIBERIA VAL D’OR BAGOTVILLE SEPT-ÎLES

DEER LAKE GANDER

THUNDER BAY SASKATOON VICTORIAVANCOUVER EDMONTON CANADA ARUBA LA ROMANA COZUMEL CAMAGUEY SUDBURY ST. MAARTEN MEXICO MEXIQUE PLAYA BLANCA (RIO HATO) CUBA SAINT JOHN CHARLOTTETOWN HALIFAX WINDSORLONDON JAMAIQUEJAMAICA CURAÇAO CAYO COCO PUERTO PLATA SANTIAGO DE CUBA LA CEIBA ROATAN FORT MCMURRAY GRANDE PRAIRIE WINNIPEG CALGARY MANZANILLO DE CUBA FRANCE PARIS ST. JOHN’S THE NETHERLANDS PAYS BAS AMSTERDAM IXTAPA MANZANILLO OTTAWA DOMINICAN REPUBLIC RÉPUBLIQUE DOMINICAINE NORTH BAY ORLANDO GRAND BAHAMA ISLAND KELOWNA KITCHENER HAMILTON SAULT STE. MARIE

PUNTA CANA STEPHENVILLE ´ QUEBEC MONCTON MAZATLAN MONTREAL REGINA SANTA CLARA VARADERO CAYO LARGO USA TORONTO NASSAU SAINT LUCIA CARTAGENA PANAMA COLOMBIA HOLGUIN CANCUN/ RIVIERA MAYA FREDERICTON NASHVILLE ATLANTA NEW ORLEANS FT. LAUDERDALE ST. PETERSBURG HOUSTON CINCINNATI BUFFALO NEWARK BALTIMORE PHILIDELPHIA CHARLOTTE COLUMBUS PITTSBURGH

Airline

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Blue Diamond Luxury Resorts is an innovative hotel management company that specializes in delivering high quality vacation experiences in tropical beachfront settings. Since its inception in 2011, Blue Diamond has grown to represent over 12,000 rooms in 5 countries.

20 | SUNWING TRAVEL GROUP

Hotel Operations

Resorts & Spa

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22 | SUNWING TRAVEL GROUP

Hotel Operations

The Blue Diamond resort portfolio includes four distinct brands; Memories

Resorts, modern Royalton Resorts offering All-In Luxury™, the All ExclusiveTM

CHIC Resorts by Royalton, and fun loving Starfish Resorts brand. ROYALTON LUXURY RESORTS

Royalton White Sands, Montego Bay, Jamaica 352 rooms

Royalton Punta Cana, Dominican Republic 480 rooms

Royalton Riviera Cancun, Mexico 840 rooms

Royalton Cayo Santa Maria, Cuba 122 rooms

Royalton Hicacos, Varadero, Cuba 404 rooms

Royalton Saint Lucia, Saint Lucia (Opening Winter 2016) 361 rooms

Royalton Negril, Jamaica (Opening Winter 2016) 407 rooms

Royalton Antigua, Antigua (Opening Summer 2017) 308 rooms

Royalton Papagayo (Opening Winter 2016) 192 rooms

CHIC ALL EXCLUSIVE RESORTS BY ROYALTON

CHIC Punta Cana 320 rooms

HIDEAWAY BY ROYALTON LUXURY RESORTS

Hideaway at Royalton Riviera Cancun, Mexico 343 rooms

Hideaway at Royalton White Sands, Jamaica (Opening Summer 2016) 228 rooms

Hideaway at Royalton Negril (Onening Winter 2016) 166 rooms

Hideaway at Royalton Antigua (Opening Summer 2017) 144 rooms

Hideaway at Royalton Saint Lucia (Opening Winter2016) 94 rooms

MEMORIES RESORTS & SPA

Memories Caribe Beach Resort, Cayo Coco, Cuba 328 rooms

Memories Flamenco Beach, Cayo Coco, Cuba 624 rooms

Memories Holguin, Holguin, Cuba 531 rooms

Memories Miramar Havana, Havana, Cuba 427 rooms

Memories Jibacoa. Jibacoa, Cuba 250 rooms

Memories Paraiso Azul Beach Resort, Coco Santa Maria, Cuba 1386 rooms

Memories Varadero Beach Resort, Varadero, Cuba 1035 rooms

Grand Memories Varadero, Varadero, Cuba 960 rooms

Grand Memories Sanctuary, Varadero, Cuba 150 rooms

Memories Grand Bahama Beach Resort, The Bahamas 485 rooms

Memories Splash Punta Cana, Cuba 522 rooms

STARFISH RESORTS

Starfish Cuatro Palmas, Varadero, Cuba 160 rooms

Starfish Las Palmas, Varadero, Cuba 122 rooms

Starfish Montehabana, Havana, Cuba 164 rooms

Starfish Cayo Santa María, Coco Santa Maria, Cuba 1368 rooms

TOTAL 13, 684 rooms

AGUAS AZULES BEACH RESORT

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24 | SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP | 25

Hotel Operations

All-In Luxury

Experience

• DreamBed

TM

Handcrafted beds designed exclusively for Royalton Luxury Resorts by award winning sleep experts to provide the ultimate restful sleep.

• All-In Connectivity™

Free Wi-Fi throughout the resort, unlimited free in-room calling to North America and most of Europe, as well as convenient USB recharge and Bluetooth audio stations in the room. Guests can also download our free Royalton app and receive the convenience of the unlimited free calling plan from their mobile device while on the resort property as well as, unlimited free app-to-app texting.

• Sports Event Guarantee

Watch all of the top games on our flat screen televisions in the comfort

of our Score sports bar while enjoying premium refreshments and delicious pub fare.

• Reservation-Free Luxury Dining

Enjoy first class dining experiences in our à la carte speciality

restaurants as you please, without the hassle of reservations. For further convenience, dine in the comfort of your room with our extensive 24 hour room service menu

• ClubHouse for Kids

Families will appreciate our state-of-the-art facilities including a large water park and splash pad on-site, our innovative kids club and teens lounge and the opportunity to interact with our famous kids club characters.

Royalton All-In Luxury™ Resorts has re-invented the all inclusive experience with exclusive offerings and modern

conveniences.

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Memories Resorts offers all inclusive properties on some

of the Caribbean’s most pristine beaches, with a range of

à la carte dining options, top rated children’s facilities with

supervised activities and children’s pools, splash pads or water parks on site. Recognized for Excellence by

influential sites like TripAdvisor®, Memories Resorts offers

a fun and relaxing vacation in a beautiful setting.

26 | SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP | 27

Hotel Operations

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CHIC by Royalton Luxury Resorts offers its guests an All Exclusive™ adults only experience where day merges into

night. Perfect for couples and singles alike, the elegant setting is also ideal for sophisticated weddings and special celebrations. Luxurious 24/7 amenities range from personal poolside cabanas and unlimited gourmet dining to live DJ sets and the cutting-edge Oxygen Bar.

C

H

I

C

Hotel Operations

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Starfish Resorts offer fun-loving and laidback hotels

that are ideal for carefree beach getaways. Vacationers can look forward to friendly service, spacious rooms, international culinary classics, one-of-a-kind entertainment and an authentic experience for all ages at

an affordable price that will fit their budget.

Hotel Operations

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SUNWING TRAVEL GROUP | 33 32 | SUNWING TRAVEL GROUP

TravelSmart offers a vacation membership program for avid travellers that is filled with VIP perks at exclusive

resorts. Uniquely positioned as the only Vacation Club that is part of a major vertically integrated travel provider, TravelSmart members receive unique access to exclusive

airfares and other travel benefits. Members can also take

advantage of “SmartPoints”, using them for additional weeks and discounts on vacation packages, cruises,

car rentals, flights and more with leading tour operator

partners or, exchange them to access over 6,000 locations with RCI internationally.

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34 | SUNWING TRAVEL GROUP

Destination Management

MARKS ALL THE

BEST SPOTS

SUNWING TRAVEL GROUP | 35

Nexustours.com is a full service Destination

Management Company offering affordably priced

and reliable ground transportation, popular tours and excursions and other travel management services. Originally known as Caribbean Nexus Tours or CNT, the established company with almost 20 years of experience joined the Sunwing Travel Group in 2010. Meeting the growing demands of the Sunwing Travel Group while taking on other major inbound accounts has contributed to triple digit growth for the business.

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SUNWING TRAVEL GROUP | 37

Our Accolades

36 | SUNWING TRAVEL GROUP

Sunwing Travel Group has been recognized for 10

consecutive years by Profit Magazine as one of Canada’s fastest growing and most profitable companies.

Sunwing is a past recipient of the prestigious Ernst & Young Entrepreneur of the Year award.

The Sunwing Travel Group received the Large Business of the Year excellence award from the Mississauga Board of Trade.

Our customers have spoken and Blue Diamond Resorts has received TripAdvisor Excellence awards for a number of Royalton and Memories resorts including Royalton Cayo Santa Maria that was recently voted #1 All Inclusive Resort in the world.

SellOffVacations.com received the Sun Media Reader’s Choice award for excellence in the retail travel category. Sunwing Airlines received a Consumer Choice Award for being a top provider of services and in recognition for its business excellence in 2014 and 2015.

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38 | SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP | 39

Our Values

Customer Focused

Forward Thinking

We are

continuously

researching,

developing and innovating to

position ourselves for the

future.

Value Driven

We focus

efforts

on productive, profitable,

results-oriented

activities, securing the

future for loyal

employees

and their

families.

We develop

products

and services

that offer real

value

to our customers.

Entrepreneurial

We are

empowered

to seize

opportunities

and respond quickly, gaining commercial

advantage

over competitors.
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Foundation

A charitable initiative established by the Hunter family, the

Sunwing Foundation reflects the Sunwing Travel Group’s

enduring commitment to the support and development of youth in the communities where it operates, in the form of project funding or the transport of humanitarian aid. The Sunwing Foundation is funded through the Sunwing Airlines spare change program where passengers donate their left over foreign currency and the Sunwing Travel Group matches all of the dollars raised. 100% of the funds raised support the Foundation’s charitable projects; no administration fees are levied.

In April 2015, the Foundation completed its first charitable

endeavour with the construction of Spicy Hill Early Childhood Institution in Jamaica. This past September the new school opened its doors to welcome some 75 students to their new classrooms equipped with desks, teaching materials, books, computer and printer, toys and playground equipment, as well as improved water sanitation equipment and kitchen facilities where hot meals can be prepared. The Foundation also assists charities by the waiving of excess baggage in order that humanitarian aid can be transported to communities that need it most.

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SUNWING TRAVEL GROUP | 43 42 | SUNWING TRAVEL GROUP

Sustainability

The Sunwing Travel Group believes in responsible leadership across all of the brands. Sunwing Airlines,

already fuel efficient due to a modern fleet and high load

factor operation, recently invested in split-scimitar winglets which further reduce carbon burn by 7%. Blue Diamond Resorts are committed to ensuring that their operations do not negatively impact the local environment and are currently working towards ensuring all their hotels receive

Green Globe Certification - with several already having been

accredited.

“be the change

you wish to see in the world”

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SUNWING TRAVEL GROUP | 45

One of the

largest

Passionate

and

Entrepreneurial

leadership with a

proven track record of

success

Empowered to seize

Opportunities

and most

diverse

Travel Groups in

North America

Investing in

Customer

Experience

with unique products and services

Developing new

technology

44 | SUNWING TRAVEL GROUP

Developing and innovating

to position

ourselves for the

future

References

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