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1a. What is the contract start date and duration (including details of potential extensions)?

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

Resources Directorate

UNCLASSIFIED Chris West Executive Director, Resources Information Governance Team Council House

Earl Street Coventry CV1 5RF

Please contact:

Information Governance Team Email: [email protected]

Tel: 024 7683 3323 Our reference: 20118030

Date: 16.10.13

Dear ,

Freedom of Information Act 2000

Thank you for requesting information about contracts information about Capita and Glendale (Parkwood),which the Council received on 19 September 2013. Your request has been considered under the Freedom of Information Act 2000.

You have requested the following information;

1a. What is the contract start date and duration (including details of potential extensions)?

Please see the attached document to this email.

1b. What is the total value awarded to Glendale (Parkwood) for services rendered?

The Council do not have any contracts awarded to Glendale.

Contracts with the company Capita and its subsidiaries which include: Capita Insurance Services

Capita Banstead Capita Asset Services Capita Symonds Capita IT Services

Capita ATL Pension Trustees Capita Aurora

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2

Capita Medical Reporting

Capita Property and Infrastructure Capita Resourcing

Capita Secure Information Solutions Capita Security

Capita Share plan Services CAPITA Sinclair Henderson Capita SIP Services

Capita software and managed services

Capita Syndicate Management Capita Travel and Events Computerland UK

Evolvi Rail Systems Capita Lovejoy National Dental Plan Service Birmingham Synetrix

Capita Managing Agency

I would be grateful if you could also provide me with the following information regarding contracts or frameworks with Capita:

2a. The name of the subsidiary (if applicable) 2 b. Details of services rendered

2 c. The start date and duration (including details of potential extensions) 2 d. The annual value of the contract/framework

This includes service agreements, joint venture companies, shared services and annual tenders.

In respect of questions 2a-d, the Council holds the following contracts with Capita subsidiaries:

Supplier Contract

Ref Contract Title Start Date End Date Estimated Value CAPITA Social Care & Housing 903 Supervised Child Contact Service 1st November 2011 31st October 2015 £1,208.00 CAPITA IT Services SS-057- JG-11.12-S Revenue & Benefits LGS Managed Service 1st April 2008 31 st March 2014 £192,000 CAPITA

Business SS-056-CB-05.06- Payment Management 1

st April

2009 31

st

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Services Ltd S 2014 CAPITA Business Services Ltd SS-110- TN-11.12-S Schools Management Information System 1st April 2011 1 st April 2024 £3,000,000 CAPITA Business Services Ltd SS-133- TN-11.12-S Childrens Information Management System 1st April 2012 1 st April 2024 £178,000 CAPITA Business Services Ltd SS-096- CB-11.12-S Library Management System 7th December 1994 7th March 2014 £1,000,000

Moreover, I am also interested in any Business Processing Outsourcing contracts or frameworks you hold with suppliers other than Capita. This includes contracts for: Customer management & business process management, finance, consultancy, HR, property development, back-office processing & business support, administration and IT & software.

I would therefore be grateful if, in addition to information regarding ISS and Capita, you could also provide me with the following information for the services listed above

supplied by companies other than Capita: 3 a. Name of supplier

3 b. Details of services rendered

3 c. The start date and duration (including details of potential extensions) 3 d. The annual value of the contract/framework

This also includes service agreements, joint venture companies, shared services and annual tenders.

The Council do not have any business processing outsourcing contracts other than those with Capita.

Please note, under the Re-Use of Public Sector Information 2005 Regulations you are free to use this information for your own use or for the purposes of news reporting. However, any other type of re-use under the Regulations, for example; publication of the information or circulation to the public, will require permission of the copyright owner and may be subject to terms and conditions. For documents where the copyright does not belong to Coventry City Council you will need to apply separately to the copyright holder. If you wish to apply to reuse the information you have requested or have any other issues relating to this request please do not hesitate to contact me.

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You have a right to make representations about the outcome or handling of your request – in the first instance this must be made in writing within 40 working days of the date of this letter, to the Council's Information Governance Team at:

Council House, Room 21a Lower Ground Floor Earl Street, Coventry. CV1 5RR

[email protected]

If you have done this and are still dissatisfied, the Information Commissioner can be contacted at:

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Yours sincerely Do Pratt Senior Administrator

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Freedom Of Information Request

 CAPITA Insurance Services – No Contract  CAPITA Banstead – No Contract

 CAPITA Asset Services – No Contract  CAPITA Symonds – No Contract  CAPITA IT Services – No Contract

 CAPITA ATL Pension Trustees – No Contract  CAPITA Medical Reporting – No Contract

 CAPITA Property and Infrastructure – No Contract

 CAPITA Resourcing – No Contract – Spend Figures - 11/12 Spend - £95,626.30 – 12/13 Spend - £228,920.97 - 13/14 Qtr 2 - £4,611.96  CAPITA Secure Information Services – No Contract

 CAPITA Security – No Contract

 CAPITA Share Plan Services – No Contract  CAPITA Sinclair Henderson – No Contract  CAPITA SIP Services – No Contract

 CAPITA Software and Managed Services – No Contract  CAPITA Syndicate Management – No Contract

 CAPITA Travel and Events- No Contract  CAPITA Lovejoy – No Contract

 CAPITA Managing Agency – No Contract  Computerland UK – No Contract

 Evolvi Rail Systems – No Contract  National Dental Plan – No Contract

 Service Birmingham – No Contract – Spend Figures - 11/12 Spend – £23,552 – 12/13 Spend - £22,096 - 13/14 Qtr 2 - £20,523

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 Synetrix – No Contract Contracts;

Supplier Contract

Ref Contract Title Start Date End Date Estimated Value CAPITA Social Care & Housing 903 Supervised Child Contact Service 1st November 2011 31st October 2015 £1,208.00 CAPITA IT Services SS-057- JG-11.12-S Revenue & Benefits LGS Managed Service 1st April 2008 31 st March 2014 £192,000 CAPITA Business Services Ltd SS-056- CB-05.06-S Payment Management 1 st April 2009 31 st March 2014 £90,000 CAPITA Business Services Ltd SS-110- TN-11.12-S Schools Management Information System 1st April 2011 1 st April 2024 £3,000,000 CAPITA Business Services Ltd SS-133- TN-11.12-S Childrens Information Management System 1st April 2012 1 st April 2024 £178,000 CAPITA Business Services Ltd SS-096- CB-11.12-S Library Management System 7th December 1994 7th March 2014 £1,000,000

References

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