LIST OF PUBLICATIONS Monograph
Online Dispute Resolution for Consumers in the European Union (Routledge, 2010) 260 pp. Book Chapters
“Small Claims in Ireland and the EU: The Need for Synergy between National Courts and Extrajudicial Redress” in N. Neuwahl S. Hammamoun (eds.), The Philosophy of Small Change: Transnational Litigation in the EU and Beyond (Éditions Thémis, 2013) forthcoming.
“Il Ruolo dell’ADR nelle Controversie Familiari: una Riflessione sull’Offer to Settle fra Giurisdizioni in un Confronto tra Common Law e Civil Law”, in Le Ragioni degli Altri. Mediazione e Famiglia tra Conflitto e Dialogo: una Prospettiva Comparatistica ed Interdisciplinare (Firenze University Press, 2013).
“Online Dispute Resolution for Consumers -Online Dispute Resolution Methods for Settling Business to Consumer Conflicts” in M. Wahab, E. Katsh, D. Rainey Online Dispute Resolution: Theory and Practice (Eleven International Publishing, 2011) pp. 139-161. (CPR Book Prize 2012).
“Online Dispute Resolution” in M. Rennie, International Computer and Internet Contract and Law (London, Thomson, Sweet & Maxwell, 2009/2010/2011) pp. 145-162/2.
“The Potential of Online Dispute Resolution as a Consumer Redress Mechanism” in L. Padmavathi,
E-Commerce: Consumer Protection (Icfai, Icfai University Press, 2009) pp. 41-67. Also included in K. Padmaja, Consumer Protection: Dispute Resolution (Icfai, Icfai University Press, 2009).
Peer Reviewed Publications
“A New Regulatory Framework For Extra-Judicial Consumer Redress: Where We Are And How To Move Forward" (2014) Legal Studies, forthcoming.
“Consumer Dispute Resolution Goes Online: Reflections on the Evolution of European Law for Out-Of-Court Redress” (with A. Lodder) 21(1) (2014) Maastricht Journal forthcoming.
“Building a Global Redress System for Low-Value Cross-Border Disputes” (with F. Esteban) (2013) 62(2) International Comparative Law Quarterly 407-440.
“A Comparative Review of Offers to Settle – Would an Emerging Settlement Culture Pave the Way for their Adoption in Continental Europe? (2013) 32(1) Civil Justice Quarterly 42-67.
“Negocia o Atente a las Consecuencias -La Condena en Costas en los Derechos del Common Law y su Aplicación en el Proceso Civil Español” (with F. Sotelo) (2011) 11(4) Indret Procesal Review on the Analysis of Law 1-37.
“Developing Online Dispute Resolution for Consumers in the EU: A Proposal for the Regulation of Accredited Providers” (2011) 19(1) International Journal of Law and Information Technology 1-28.
“Un Modelo para la Acreditación de los Servicios ODR dentro del Marco Legal Europeo” (2010) 10 Revista de Internet, Derecho y Política 4-14.
“An Analysis of Offers to Settle in Common Law Courts: Are They Relevant in the Civil Law Context?” (2009) 13(3) Electronic Journal of Comparative Law 1-12.
“A European Perspective on Consumer Online Dispute Resolution” (2009) 15(4) Computer and Telecommunications Law Review 90-100.
“Accredited Online Dispute Resolution Services: Creating European Legal Standards for Ensuring Fair and Effective Processes” (2008) 17(3) Information and Communications Technology Law 221-237.
“Can I Afford Not to Mediate? Mandatory Online Mediation for European Consumers: Legal Constraints and Policy Issues” (fall 2008) 35(1) Rutgers Computer & Technology Law Journal 1-41.
“Does the Proposed European Procedure Enhance the Resolution of Small Claims?” (2008) 27(1) Civil Justice Quarterly 83-97.
“An Analysis of the UDRP Experience: Is It Time for Reform?” (2008) 24(4) Computers Law and Security Report 349-359.
“The UDRP Reviewed: The Need for a ‘Uniform’ Policy” (2008) 14(6) Computer and Telecommunications Law Review 133-139.
“El Acceso a la Justicia para los Consumidores en la Era del Internet” [Consumer Access to Justice in the Internet Era] 2008 (15) Revista General de Derecho Europeo. Also included in (2007) 84 Revista de la Contratación Electrónica 67-94.
Book Reviews
J. Hornle, Cross-Border Internet Dispute Resolution (2010) 73(1) Modern Law Review 171-173. H. Genn, The Hamlyn Lectures 2008: Judging Civil Justice (2011) 31(1) Legal Studies 162-166. Other Publications
“The Next Big Thing?” 7 September 2012 New Law Journal 1122-1123.
“Improving the EU's Proposals for Extra-judicial Consumer Redress” (2012) 23 (2) Computers and Law 26-29. “Effective Disputes” 1 February 2008 New Law Journal 176.
“El Proceso Europeo de Escasa Cuantía” (2008) 18(755) Actualidad Jurídica Aranzadi 1, 12-14. “Cross-border Small Claims in the EU” (2008) 18(6) Computers and Law 30-32.
“Adapting the Irish Small Claims Procedure to the E-Commerce Era” (2007) 10 Cork Online Law Review 108-120. “Response to the Green Paper on the Review of the Consumer Acquis” 15 May 2007.
I have Acted as a Peer Reviewer for the Following Publishers: Economic and Social Research Council.
Routledge
Civil Justice Quarterly
SCRIPT-ed A Journal of Law Technology and Society International Journal of Information Technology Law
CONFERENCE PRESENTATIONS/ INTERNATIONAL SEMINARS
“Incentives for Effective Consumer Redress in the EU” Society of Legal Scholars, University of Edinburgh, 5 September 2013.
“A New Regulatory Landscape for ODR – Will the Use of ODR Take Off in the EU?” International Online Dispute Resolution Forum, Cyberjustice Laboratory, Université de Montréal, 17-18 June 2013.
“Online Dispute Resolution: Some Reflections on Law and Psychology” Workshop: Arbitration & Psychology, Brunel University, London, 24 May 2013.
“Recommendations for the Design of the European Online Dispute Resolution Platform” BILETA, University of Liverpool, 11 April 2013.
“Retos para la Iniciativa Europea de Impulso en la Resolución Electrónica de Litigios de Consumo” Congreso de la RED: La Protección del Consumidor en Dos Procesos de Integración: Europa y America, Universidad de Granada, 30 November 2012.
“The EU Initiative for Consumer Redress” Dispute System Design class, School of Law, Stanford University, 2 May 2012.
“The Growth of Consumer Rights and ADR: An Oxymoronic Approach to Consumer Redress?” CELI Colloquium On New Developments In Consumer Redress, University of Leicester, 2 March 2012.
“Las Propuestas de Directiva y Reglamento en el Ámbito de la Resolución de Litigios de Consumo” Seminario de Derecho Comparado de la UGR Hacia un Nuevo Derecho Internacional de Consumo en Europa: Coloquio sobre las Recientes Iniciativas Universidad de Granada, Spain, 15 March 2012.
“What Should the Ideal ODR System for E-commerce Consumers Look Like?” (with Profs J. Hornle and F. Esteban) The Hidden World of Consumer ADR: Redress and Behaviour, CSLS Oxford, 28 October 2011. “Building Legal Standards in the EU for Extra-Judicial Online Dispute Resolution (ODR) Methods: Guidelines for the Growth of Fair and Effective ODR Systems” International Online Dispute Resolution Forum, Chennai, India, 7-8 February 2011. The trip was funded by a British Academy Grant.
“Un Sistema Global de ODR. Algunas Claves en el Entorno Europeo” International Colloquium, Instituto Latinoamericano de Comercio Electrónico, Palacio Paz, Buenos Aires, 4 June 2010.
“Un Modelo para la Acreditación de Proveedores de ODR dentro del Marco Jurídico Europeo” [A Model for the Accreditation of ODR Providers within the European Legal Framework] International Online Dispute Resolution Forum, Instituto Universitario de la Policía, Buenos Aires, 2-3 June 2010.
“Estándares para la Acreditación de los Proveedores de ODR en la UE” [Standards for the Accreditation of ODR Providers] Workshop on ADR/ODR, Universitat Oberta de Catalunya, Barcelona, 15 September 2009. “Online Mediation for Consumers: The Way Forward in the EU” Society of Legal Scholars, London School of Economics, 15-18 September 2008.
Forum, Legal Environment Panel, University Royal Roads, Victoria (British Columbia, Canada), 19 June 2008.
“Implementing Online Dispute Resolution Legal Standards in a Cultural Mixed EU” International Online Dispute Resolution Forum, Socio-Cultural Aspects Panel, University Royal Roads, Victoria (British Columbia, Canada), 18 June 2008.
“Mandatory Online Mediation for Consumers: Legal Constraints and Policy Issues” BILETA, Caledonian University, Glasgow, 23 March 2008.
“Developing a Legal Framework for Online Dispute Resolution: A European Perspective” SLSA, University of Manchester, Manchester, 18 March 2008.
“El Futuro de las ODR” [The Future of ODR] Cyberweek 2007, Online Conference, 18 October 2007.
“Challenges to Online Dispute Resolution”, Society of Legal Scholars, Durham University 12-13 September 2007.
“A European Approach to the Construction of Online Dispute Resolution Methods for Consumers”, Society and Law, Berlin University 25-28 July 2007.
“Conclusiones y Recomendaciones sobre las Nuevas Tecnologías Aplicadas a la Resolución de Conflictos” [New Technologies Applied to the Resolution of Disputes: Conclusions and Recommendations] Proyecto Centro Virtual de Resolución de Conflictos Latinoamérica, Online Conference, 7 June 2007.
“Is ODR in Courts with the Proposed European Procedure for Small Claims?” International Online Dispute Resolution Forum, University of Liverpool, 19-20 April 2007.
“Dealing with Consumer Claims in E-Commerce Times: A European Perspective” International Graduate Law Review Conference, Kings College London, 12-13 April 2007.
“Developing a European Procedure for Small Claims in the E-Commerce Era” Social Legal Studies Association Conference, University of Kent, Canterbury, 3-5 April 2007.
Participation as discussant
“Consumer Redress in the EU: The Forthcoming Initiatives in the Field of ODR” (participation by conference call) International Conflict Resolution class, Southern Methodist University, 16 February 2013.
“The EC Proposals for a Directive on Consumer ADR and a Regulation on Consumer ODR” (participation by conference call) EU Law seminar, Penn State University, 21 February 2012.
The Evolution of the European Courts: Institutional Change and Continuity, 6th International Workshop for Young Scholars (WISH) in University College Dublin, 16-17 November 2007.
Standardization of On-line Dispute Resolution tools (WS/Stand-ODR), Workshop of the European Committee for Standardization (CEN), Brussels 17 December 2007.
International seminars
“Online Dispute Resolution as a Consumer Redress Strategy” paper delivered at the European Law and Governance Summer School, University College Dublin, 19-20 July 2007.
Intensive Program in “General Problems of Transnational Law and its Implications for the Companies in International Trade” European Commission, Deusto University (Bilbao), 16-27 September 2007.