Advanced training programme for people who care about results

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Module 1: 27-28 September 2012

Place: Warsaw

Client Relations Officer

Dorota Sprawnik

Tel. 48 22 579 8255

dorota.sprawnik@pl.ey.com

academyofbusiness@pl.ey.com

Ernst & Young

Academy of Business

al. Armii Ludowej 26

00-609 Warszawa

Tel. 48 22 579 8000

Fax 48 22 579 8001

Project Management

Advanced training programme for people

who care about results

Based on the latest trends and methods in project management as well as

extensive implementation projects experience of our partner

Mandarine Project Partners

, we have designed an innovative project

management program.

The most important characteristics of our program:

►

The structure of the program is designed to enable participants to attend

modules in the order of their choosing. The program consists of five 2-day

modules and one 3-days module.

Participants with no previous experience in

project management are encouraged to first choose module one

.

►

We concentrate on case studies in every day management. Based on

projects brought in by participants we work on real-life cases, concrete tools,

we propose non-standard solutions.

►

Project completion management is the key process for us!

If you want to:

►

complete your projects without unnecessary delays,

►

limit costs of completing inappropriate projects,

►

effectively manage risk and tasks in a project,

►

competently communicate with people,

►

outpace competition in implementing new solutions,

then this program is for you!

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Participants in the program

Anyone interested in the subject is invited to workshops, and in

particular:

►

Decision-makers assessing the need to undertake

projects and monitoring their progress

►

Project managers

►

Members of project teams

►

People interested in improving the method of project

management in their organizations

►

Those engaged in planning and completion of

projects in various fields

The series of workshops is particularly aimed at people

looking for possibilities to achieve competitive advantage

for their organizations, such as an advantage connected

with the specific method in which the projects are

completed, differentiating them from the competition.

During our workshops we not only talk about it, but our

consultants show how to implement these solutions in real

life.

Purposes

After completing the program participants will know:

§

How a model project management process works

§

What is the role and limitations of project

management software

§

What are the methods of effective planning,

organization and supervision of project team work

§

What is the role of a project manager in managing

the project team

After completing the program participants will be able

to:

§

Identify situations which need to be executed in the

form of a project

§

Plan their projects

§

Realize plans according to assumend terms and

budgets

§

Use advanced project support tools

§

Effectively manage tasks in projects

§

Use techniques of effective communication with the

project team

§

Build positive relations with team members

Structure

The program is interactive. During the workshops we use

the following methods:

►

50% of the time – individual and team work on

chosen case studies. We work on projects proposed

by participants.

►

Individual and group work on application of gathered

knowledge in own projects – interactive presentation,

discussion, exercise, analyses of interesting cases,

experience “from the battlefield”, simulation of team

tasks.

The basis of solutions which are taught and practiced

during the training is Eliyahu M. Goldratt’s “Theory Of

Constraints” (TOC) and the method of critical chain based

on its contents. The workshops are conducted by

consultants implementing TOC in project management on

an every day basis, which means radical acceleration of

project completion time, increasing effectiveness of

organizations which complete many projects

simultaneously.

We recommend the following books to all those who may wish to be better prepared for the program:

► Eliyahu M. Goldratt „The Goal : A Process of Ongoing Improvement” (a business novel with a personal thread: the fundamental concepts of the constraints theory and throughput accounting using production management as an example);

► Eliyahu M. Goldratt „It’s not Luck” (a business novel: transformation of operating advantage into business advantage, strategy, logistics, sales, reflective tools in business and everyday life);

► Thomas Corbett „Throughput Accounting” (totally different approach to finance in managerial decisions – from discontinuing production of a product to

effectiveness assessment of branches of international corporations).

► Eliyahu M. Goldratt „Critical Chain” ( a business novel: project management in accordance with the critical chain).

► Mark Woeppel „Manufactures Guide to Implementing Theory of Constraints” (TOC model step by step). The books are available in the Ernst & Young Academy of Business office (special price for the participants of our training) and on the website: http://sklep.mintbooks.pl

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Program

Module 1 Defining the project

This module gives everything that is necessary to:

(a) make sure that the project makes sense; (b) manage a simple project

The knowledge and skills passed on during the training course are fully adequate to manage a simple project and constitute the basis for managing a more complex project. The module emphasizes a proper definition of a project within the organization. The participants gather knowledge about how to adequately define projects in order to gain the expected benefits for their organization and sponsors.

After completing the module participants will be able to:

(a) decide when to use the project method and when not to; (b) define clear project’s goals which are understandable by

everyone;

(c) identify the scope of a project (what must be done); (d) design a project network (a practical map showing a logical

order of tasks in a project);

(e) determine who is responsible for what within the project (management structure of a project).

Day 1

Introduction and management of project’s goals PMBOK®_Guide_{: Knowledge Areas 4.1, 4.2, 4.3}

► What is a project and how does it differ from other types of work?

► What are the conditions of success of each project?

► Why is project management so difficult?

► Why does project management not exist?

► How to say in one sentence what a project is about so that everyone understands?

► How to write concrete project goals understandable by everyone?

► How to determine project’s influence on the organization as a whole?

Day 2

Management of scope and project completion planning PMBOK®_Guide_{Knowledge Areas: 5.1, 5.2, 5.3, 6.1, 6.2}

► What is WBS (work breakdown structure) and do I always have to use it?

► How to make a good WBS using posted notes?

► How to make a clear „road map” of project completion (project network)?

► How to divide a project into easily achieved stages (“tacts”)?

► How to determine the costs of project completion and how it should not be done?

► How to properly divide responsibilities for project management and completion in order to avoid “dropping the ball”?

Module 2 Timely completion of a project

The modulegives everything that is necessary to complete the project in a timely manner, even if it’s quite complex. The knowledge and skills passed on during the training course are fully adequate to manage a single, even a complex project in which TIME is of crucial importance. Moreover, during the program participants will receive a fully functional (however time restricted) version of the latest software for project completion management according to the critical chain method. At the end of the module participants will own a project plan according to the critical chain method entered into the tool and ready for management.

After completing the module participants will be able to:

Identify the reasons for constant delays and dysharmony in a project;

(a) Eliminate popular but inappropriate practice in project completion management;

(b) Design a reasonable, disruption resistant schedule of a project according to the critical chain method (Critical Chain Project Management, CCPM), designed by Goldratt; (c) Manage every-day completion of a project using a practical,

modern IT tool.

Important notice! In order to fully utilize the second training day, in particular the BeingManagement tool, we recommend that participants bring a laptop with the installed software (participants will receive instructions regarding the installation before the training course). English language knowledge is required to a degree necessary to use the tool.

For those who wish to obtain additional knowledge in this area, there is an extension of the module, a course called “How to increase profitability of a project? For sponsors and decision makers”.

Day 1

Project scheduling according to the critical chain method PMBOK®_Guide_{Knowledge Areas: 4.4, 6.3, 6.4, 6.5, 6.6}

► Why in almost every project are there delays, budget overruns or limitations of scope?

► What are the traditional methods of dealing with these problems and why do they only make the situation worse?

► How to design a sensible project schedule when we don’t really know how long each task is going to last for?

► How to use buffer management in order to intervene in the project in the right moment – not too late and not too early?

Day 2

Computer aided project completion management (BeingManagement)

PMBOK®_Guide_{Knowledge Areas: 4.4, 6.3, 6.4, 6.5, 6.6}

► How to design a project network not using WBS?

► How to deal with obstacles on the way to successful completion of a project (defeating the obstacles tree)?

► Why is MS Project outdated and what tools to use instead?

► How in everyday life should we manage a project according to the critical chain method using the recommended tool?

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Module 3 Risk and tasks management

The modulegives everything that is necessary to:

(a) effectively manage foreseeable risks in a project; (b) effectively deal with accumulation of tasks – arising both

from the project and from the environment of the project. The knowledge and skills passed on during the training course relate to two different areas: risk management in a project and task and “microprojects” completion management.

(a) identify and determine priorities for risks in a project; (b) design a risk management plan and a risk register in a

project;

(c) use critical techniques for dealing with accumulation of tasks according to the “Getting Things Done®” (GTD®) method by David Allen;

(d) obtain the effect “mind like water” not only in work but also in everyday life.

The knowledge of risk management is necessary to eliminate from the project as many predictable unfavorable accidents as possible. Despite the fact that this is extremely easy, most people don’t do it – so paying a high price for it. During the module we analyze real projects brought in by participants.

The projects are often “on hold” for trivial reasons: someone forgot to make a phone call, lost notes from the meeting, forgot to tell the boss something before he went on long holidays. Simultaneously we experience accumulation of tasks: full voice mail and hundreds of unanswered emails.

The knowledge of task management according toGTD® method applies equally well to tasks completion management in a project as to dealing with everyday life situations. Everyone has hundreds of “miniprojects” to complete, so small that it doesn’t make sense to manage them in accordance with the methods described in previous modules, which doesn’t mean they shouldn’t be managed at all. Working on participants’ cases we will learn in this module how to achieve “mind like water”.

Day 1

Risk management in a project

PMBOK®_Guide_{Knowledge Areas: 11.1, 11.2, 11.3, 11.5, 11.6}

► How to identify risks in a project?

► How to determine their priorities?

► How to define prevention activities?

► How to design emergency plans?

► How to monitor risks using the risk register?

Day 2

Task management according to GTD PMBOK®_Guide_{Knowledge Areas: 4.3, 4.4}

► What to do with all these things I have to do – in a project and in everyday life?

► How to deal with mail overflow?

► How to deal with piles of paper?

► How to never forget to do things?

► Why is weekly review necessary to keep your sanity?

Module 4 Reflective tools and risk management

The modulegives everything that is necessary to:

(a) once and for all solve seemingly unsolvable problems; (b) Permanently eliminate interpersonal conflicts.

The knowledge and skills passed on during the training course relate to two chosen reflective tools of the theory of constraints (TOC) – extremely effective, modern knowledge about organization management. Thanks to mastering the tools participants will be able to face even the most difficult problems connected with management in their professional and private lives.

(a) apply the cloud technique to formulate and solve problems; (b) apply the negative branch reservation technique to improve

good but not perfect solutions;

(c) apply the concept of change resistance levels to carry out useful changes in your organization and in everyday life.

Day 1 Cloud

► Why previously “solved” problems come back?

► What are the change resistance levels and how to use them in an organization and in everyday life?

► Why is conflict the reason for each problem?

► How to use the cloud technique to break conflicts through elimination of assumptions?

► How to use the cloud technique to solve conflicts?

Day 2

Negative branch

► Why are some ideas good, but not perfect?

► How to use your own intuition and join it with the intellect?

► How to disagree with someone about his idea – in a way that he thanks you for it?

► How to use the negative branch technique to improve solutions?

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Module 5 Human resources management in a project

The modulegives nearly everything that is necessary to:

(a) effectively communicate with people in a project and not only;

(b) manage the work of a project team.

The knowledge and skills passed on during the training course are the basis for effective work with people not only in a project. The module is based on the experience of the participants in various communicative and team situations through simulation, practice and tasks. Nothing is remembered better than your own experience!

(a) build a good relation with the interlocutor through synchronization;

(b) identify and eliminate typical errors in interpersonal communication;

(c) identify preferred team roles of each person; (d) manage the team in accordance with its natural

development stage; (e) deal with conflicts in a team.

Day 1

Communication management in a project PMBOK®_Guide_{Knowledge Areas: 10.2, 10.3, 10.4}

► What are the basic facts and conditions for effective interpersonal communication?

► What does it mean in communication that „a map is not a territory”?

► How to build a good relation with another person?

► How to synchronize yourself?

► What are the most common disruptions in interpersonal communication and how to eliminate them?

Day 2

Management of a project team PMBOK®_Guide_{Knowledge Areas: 9.2, 9.4}

► What in reality is a team?

► Is a team always necessary?

► What role do I like to play in a team and what are the consequences of it?

► What are the natural stages of development of each team and how to manage a team at each of these stages?

► What causes conflicts and how to deal with them?

► How to motivate people in a team?

Module 6 Management of project costs

The modulegives everything that is necessary to:

(a) determine whether the project is profitable; (b) choose the best project

The knowledge and skills passed on during the training course will be fully adequate to analyze the profitability of the project and to make a decision about the method of financing. The

participants will learn about the types of project costs and the assessment of their influence on the financial situation of the project as well as the methods of project analysis and assessment in conditions of uncertainty. During the course the participants will be able to practice gathered knowledge and skills

on real-life cases.

After completing the module participants will be able to:

(a) identify the costs of a project;

(b) identify the costs, which are outside the scope of our control;

(c) determine profitability of a project;

(d) communicate with business analysts and the accounting department.

Day 1 & 2

Project profitability analysis

► What is the difference between an expense and a cost and which of them should be taken into account?

► How to estimate costs of a project?

► What are the tools for budgeting project costs?

► Why is money losing value in time and how to calculate its present and future value?

► How to include the costs of debt, leasing and equity in a budget?

Day 3

Analysis in conditions of uncertainty

► What elements of a project influence uncertainty of project’s assessment?

► How sensitive is financial result?

► How to assess probability of an event?

► In which situations can the “Monte Carlo” simulation method be used?

► How to use the “decision tree” method?

► How is the theory of constraints connected with project profitability analysis?

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Dates and venue

All courses take place in our training centre located in the Focus building in Warsaw.

Group XVI

Module 1

27-28 September 2012

Module 4

13-14 December 2012

Module 2

22-23 October 2012

Module 5

17-18 January 2013

Module 3

22-23 November 2012

Module 6

6-8 February 2013

Price

Each module consisting of two full-day courses costs 1,890 PLN +23% VAT per person, except of Module 6 (which is a 3-day training) which costs 2,690 + 23% VAT PLN per person.

We offer the programme at the cost of 10,290 PLN + 23% VAT per person for those wishing to complete the full 13-day course and paying for the whole program upfront.

Only now!

We can offer you the whole programme at a discounted price of PLN 9,100 + 23% VAT per person.

The price includes course materials, coffee breaks and a hot lunch. The payments should be made before each module on the basis of a pro-forma invoice. After the payment is made, a VAT invoice is issued.

Application

If you decided to take part in the training course please fill in the application form and send it to Ernst & Young Academy of Business by fax +48 22 579 80 01 or by e-mail: academyofbusiness@pl.ey.com not later than one week before the start of the course.

Additional information

It is possible to organize a special “in company” training course on client’s request.

PDU – Professional Development Units – participation in our program „Project Management” counts as valid PDU points as required by PMI®_.

CPD - Continuing Professional Development - Our training courses fulfill the requirements of international professional organizations (ACCA, IIA) relating to further professional development of their members.

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Application form for Project Management training programme

Please complete this form and return by fax to: +48 22 579 8001.

Name (Imię) Surname (Nazwisko) Company name (Nazwa firmy) Address (Adres do korespondencji) Telephone no e-mail

Name, surname and position of your employer (if covering your costs) (Imię i nazwisko oraz stanowisko sponsora, jeżeli sponsorem jest pracodawca)

I confirm my attendance in Project Management programme:

o

Full course

(all 6 modules)

o

group XVI (2012/2013)

o

Single modules

o

Module 1

o

Module 3

o

Module 5

(as indicated)

o

Module 2

o

Module 4

o

Module 6

I would like to receive the invoice for the whole program:

o

YES

(discounted price)

o

NO

(standard price)

Warunki udziału w szkoleniach Ernst & Young Academy of Business:

· Na tydzień przed szkoleniem otrzymają Państwo fakturę pro-forma - warunkiem uczestnictwa jest przesłanie faksem kopii płatności. Opłata powinna być

dokonana poprzez przekaz bankowy do HSBC Bank Polska, nr rachunku (PLN): 61 1280 0003 0000 0031 1251 3031. Po dokonaniu płatności otrzymają

Państwo fakturę VAT.

· Przy odwołaniu zgłoszenia wpłata na poczet uczestnictwa w kursie nie podlega zwrotowi. Możliwe jest zastępstwo zgłoszonego uczestnika. · Uprzejmie informujemy, iż nieobecność na szkoleniu nie stanowi podstawy do zwrotu należności za szkolenie.

· Bezkosztowa anulacja z udziału w szkoleniu możliwa jest po otrzymaniu pisemnej rezygnacji uczestnika na minimum 7 dni roboczych przed rozpoczęciem szkolenia. W przypadku braku pisemnej rezygnacji z zachowaniem wymaganego terminu, uczestnik ponosi koszt 100% ceny szkolenia.

· Ernst & Young Academy of Business sp. z o.o. zastrzega sobie prawo do odwołania lub zmiany terminu szkolenia.

· W trybie art. 10 ust. 2 ustawy z dnia 18 lipca 2002 roku o świadczeniu usług drogą elektroniczną (Dz. U. Nr 144 poz. 1204), wyrażam zgodę na otrzymywanie od Ernst & Young Academy of Business sp. z o.o., drogą elektroniczną na wskazany powyżej adres elektroniczny, informacji dotyczących tego szkolenia jak i informacji o innych produktach szkoleniowych. Wyrażam również zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do otrzymywania informacji z firmy Ernst & Young Academy of Business sp. z o.o., ul. Armii Ludowej 26, 00-609 Warszawa (zgodnie z Ustawą z 29.08.1997r. o Ochronie Danych Osobowych, Dz. U. 2002 nr 101 poz. 926, ze zm). Równocześnie oświadczam, iż poinformowano mnie o przysługującym mi prawie odwołania udzielonej zgody, co spowoduje niezwłoczne zaprzestanie przesyłania mi informacji handlowych.

... Date and Signature

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