Thank you for your interest in employment with Maryhill Housing Association.

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Recruitment Pack

Post of Property Investment Manager

Thank you for your interest in employment with Maryhill Housing Association. The recruitment pack for the above vacancy contains the following documents:

 Guidance Note for Applicants  Team Structure

 Job Description and Person Specification  Summary of Terms and Conditions

Please complete the Application Form and Equal Opportunities Monitoring Form and return to Aspen People via the link here by 5pm on Friday 6th May 2016.

Late applications will not be considered.

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Guidance Note for Applicants on Completing the Application Form

Please read these notes carefully – they are to help you make the best of your application.

1 The form should be typed or completed in black ink or black ballpoint pen for photocopying purposes.

2 Please also send in your Curriculum Vitae.

3 One of your references should be your present or most recent employer. If you have not been employed or have been out of employment for a long time, you may wish to give the name of someone who knows you sufficiently well to confirm the information you have given and who can comment on your ability to do the job. Please note that referees will not be contacted prior to interview.

4 The enclosed Person Specification lists the minimum essential requirements for the post. When short listing for interview, the panel will only consider the information contained in your application form and will assess this against the Person Specification.

5 The Selection Panel will not make assumptions about the nature of work you have done against a list of job titles. It is therefore important that you use the space provided to detail your experience and skills. Neither is it enough for you to state that you meet the requirements; you must demonstrate this to the panel. Work, paid or voluntary, is not the only means of showing that you meet the requirements of the post. Life experience and skills are just as valid, as long as you are able to demonstrate this.

6 If you are short listed for interview, the Selection Panel will wish to discuss the areas covered in the Person Specification in more detail. In particular, the panel will assess your commitment to and understanding of Diversity &Equal Opportunities. 7 If you are related to any members of staff, Board members, consultants, contractors

or suppliers to the association, this should be shown clearly on the relevant part of the form. This will not necessarily be detrimental to your application.

8 A Basic Disclosure Scotland check will be required for the majority of posts. Certain posts will require PVG membership or a Standard Disclosure Scotland check.

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Director of Investment & Regeneration Donna Birrell Customer Engagement Manager Jamie Ballantine Property Investment Manager (Vacant) Community Regeneration Manager Ruth Adam Development Consultant Alex Grassie Project Manager Alan McGillverary Project Manager Tony Mallaghan Project Officer Mark Clifford Project Assistant Bernie McGowan Customer Engagement Officer Dawn Baird Project Officer Hugh Grant Investment and Regeneration

April 2016

Factoring Officer Jim Cosgrove

Project Assistant Phyllis Strewart

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Job Description – Property Investment Manager

Role Title:

Property Investment Manager Reporting

To:

Director of Investment and Regeneration

Grade:

£42,750-£45,290 Date: October 2015

Responsible

for: Property Investment Team

Job Purpose:

To lead MHA’s asset management strategy and the programming and delivery of property investment, planned maintenance works and other major projects for tenants and factored owners, providing an excellent level of customer service and satisfaction.

Key Responsibilities:

 To lead, develop and implement MHA’s asset management strategy, including options appraisal and remodelling of low demand stock

 To lead programme management, planning and procurement for all planned investment, maintenance, other major works and property adaptations to meet budget and timescales

 To lead MHA’s energy efficiency strategy for our homes

 To support the Maintenance Manager in procuring, delivering and managing cyclical repairs contracts and ensure effective programming and co-ordination with the cyclical and reactive repairs works to deliver value for money

 To lead robust financial business planning and spend profiling for property investment of c£3.5m per annum and ensure effective budgetary monitoring and financial control to hit spend targets

 To ensure MHA’s asset management database and stock condition information is regularly updated and controlled to ensure sound financial decisions are made

 To lead MHA’s procurement strategy, ensuring value for money, innovation and best practice is delivered and that community benefits are maximised

 To deliver management and property services to factored owners

 To ensure effective contract management including excellent performance, quality and cost control in the delivery of all programmes and contracts

 To lead and manage the Property Investment Team and appoint and manage relevant contractors and consultants

 To deliver an excellent level of customer satisfaction and customer care through customer liaison, engagement and communication prior, during and after programme delivery

 To prepare and submit bids for grants and maximising financial leverage and new resources to deliver MHA’s objectives including the alleviation of fuel poverty and protection of our assets in mixed blocks where there are resident owners as well as tenants

 To review, produce and present strategies, policies and performance and benchmarking information for the Senior Management Team and MHA Board associated with your areas of responsibility

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Corporate Responsibility

 To be a member of MHA’s Leadership Team, acting as a role model for living our operating principles (values) on a day to day basis

 To support the Senior Management Team in the development and review of our Corporate and Annual Delivery Plans and Financial Business Plan and ensure risks are identified, managed and mitigated effectively

 Ensure compliance with all regulatory, statutory and legal requirements and other directives

 Comply with MHA’s policies including our code of conduct, health and safety, anti-fraud and bribery and equalities policies

 Ensure effective communication in plain language, both internally and externally; to ensure people are informed, engaged and find it easy to access our services and contact us and understand our information and the decisions we make

 Maximise the use of ICT to improve efficiency, increase productive and develop new and existing services

 Produce accurate and timely performance information and data, including information required for regulatory and statutory returns and agreeing and implementing actions arising from internal and external audits

 Actively seek ways to engage customers in shaping and influencing our services, seek and use feedback, including working positively to support our tenant scrutiny group and Registered Tenants Organisations

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Person Specification – Property Investment Manager

Essential

Desirable

Experience and Knowledge

Experience of working at a senior level in

developing and leading strategies and

understanding financial business planning

Experience in programming, project planning

and delivery of planned maintenance and

major property investment works and all

associated expenditure including lifecycle

costs

Experience in procurement up to and

including OJEU level and working knowledge

of procurement legislation and good practice

A track record of seeking and securing

external funding

Experience in successfully managing and

controlling large contracts and budgets

Experience

in

leading,

managing

and

motivating teams to achieve challenging

targets and continuous improvement in

performance

Experience of working in a customer focused

environment delivering excellent customer

care

Understanding

the

challenges

and

complexities of providing a factoring service

in mixed tenure housing

Developing and maintaining strong and

effective partnerships and looking for new

ways of doing things

Experience in carrying out options appraisals

and remodelling/conversion of properties

and/or estates

 Experience in delivering new build housing development

 Management of factoring services

 Understanding of the role and requirements of the Scottish Housing Regulator

 Working with governing bodies/Boards  Experience in delivering housing related

procurement contracts

Skills and Abilities

Great leadership skills and positive attitude

and energy to support our culture across

MHA

Excellent ICT skills including excel, access,

property management databases

Strong negotiation skills

Commercial acumen

Excellent written, verbal and numerical

communication, including preparation and

presentation of complex reports, data,

policies and procedures for a range of

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audiences

Ability to challenge and take action as a

result of poor performance by contractors

and suppliers including breach of contract

Ability to innovate and network within and

outwith the housing sector for the benefit of

MHA

Analytical skills to enable effective decision

making

Qualifications

Relevant

degree

level

or

equivalent

experience

 Relevant professional qualification  Project management qualification

Other Requirements

 Evening and occasional weekend work will be required

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Summary of Principal Terms and Conditions of Employment

Maryhill Housing Association is an EVH (Employers in Voluntary Housing) employer and the terms and conditions for this post are largely in accordance with EVH terms and conditions.

Salary Scale: £42,750 - £45,290

Duration of Contract: Permanent

Hours of Work: Our standard working week is 35 hours. A flexi - time system is in place, subject to appropriate service delivery to customers.

Place of Work: Garrioch Road office

Annual Leave: We offer 25 days annual leave per year

Public Holidays: 15 days per year

Pension: The Association is a member of the Scottish Housing Association Pension Scheme (SHAPS) CARE 1/80th contributory pension scheme. This is a Defined Benefits scheme. The Association’s pension arrangements are currently under review.

This summary is for general guidance only and will not form part of the contract of employment.

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References

Related subjects : Planned Maintenance