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_________________________________________________________________________________________________________________________

OPERATIONS

MANUAL

PART A

General Basic

Rev.

6 dated 30 May 10

Effective date:_____________

Air Italy S.p.A. Corso Sempione 111

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This document is intellectual property of Air Italy, all rights are reserved. All information contained herein may not be published, reproduced in any form by photocopy, microfilm, retrieval system, or any other means without the prior written

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GENERAL BASIC Chapt. Intro Page 1

air italy

ACCOUNTABLE MANAGER COMMITMENT

Rev. 0 16 Jul 08

ACCOUNTABLE MANAGER COMMITMENT

Accountable Manager Commitment

This manual (and any associated referenced manual) describes the Company organisation and procedures upon which the Authority (EU/ENAC) AOC Approval of Air Italy is based, in accordance with EU-OPS 1.1045 and relevant Appendix 1.

This manual is approved by the undersigned and must be complied with, as applicable, when operations are being processed under the terms of the Company AOC approval. It is accepted that these procedures do not override the necessity of complying with any new or amended regulation published by the Authority from time to time where these new or amended regulations are in conflict with these procedures.

It is understood that the Authority will approve this Organisation whilst the Authority is satisfied that the procedures are being followed and operational standards maintained. It is further understood that the Authority reserves the right to suspend, limit or revoke the AOC of the Operator if the Authority has evidence that procedures are not followed or standards not upheld.

The undersigned assures to provide all the organisational resources, financial included, necessary to carry out all the operational activities in compliance with all Authority and Company requirements.

Furthermore, the undersigned declares that the Company is in posses of all permits and authorisations required by the national laws to run its own business, with particular reference to: Environment Protection, Safety at Work, Fire Prevention, Building licenses and Personnel Contracts.

For and on behalf of Air Italy.:

The Accountable Manager: Capt. Gentile Dr. Giuseppe

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Part A OPERATIONS MANUAL

GENERAL BASIC Chapt. intro

Page 3

air italy

REVISION APPROVAL Rev. 6 30 May 10

REVISIONS APPROVALS

Revision Approval/Acceptance

This Operations Manual, Edition 1 Revision 6, has been prepared by the Flight Operations Post Holder in co-ordination with Crew Training Post Holder and endorsed by the Quality Manager. It complies with EU-OPS1 and IOSA requirements and the company's Air Operator's Certificate (AOC) as well as with the applicable Italian regulations and laws. It is validated by the Accountable Manager and accepted or approved, as applicable, by ENAC.

Rev N° Date Approval 6 30 May 10 Written By

Capt. Graziano GUZZINATI F.O.P.H.

Capt. Mariano Sanvicente C.T.P.H.

Capt. Paul SALA NTO Manager

Capt. Enrico CAVALLOTTI Safety and Security Manager

Endorsed by

Ing. Claudio CARNELLI Quality Manager

Accepted/approved by Ing. Giovanni BONADIES ENAC Inspector Team Leader

Original signed held in library

This revision nr 6 of Air Italy O.M. Edition 1 will become effective on _________________ For this revision, substantial repagination has been necessary. Therefore all chapters which have been repaginated due to substantial changes are marked “Rev 6”.

The parts subjected to change other than mere repagination are marked with a lateral vertical bar.

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Elements of the manual subject to approval by the Authority, all other parts must only be accepted (for details see para 0.2.2):

Ops Manual Section (App. 1 to

EU-OPS 1.1045)

Subject EU - OPS

Reference

A 1.1 Organization and Responsibility ---

A 2.4 Operational Control 1.195

A 5.2 Procedures for flight crew to operate on more than 1 type or

variant 1.980

A 5.3 Procedures for cabin crew to operate on four airplane types 1.1030

A 8.1.1 Method of determination of minimum flight attitudes 1.250

N/A En-route single engine safe forced landing area for land planes 1.542

A 8.1.8 Mass & balance

(i) Standard mass values other than those specified in Subpart J

(ii) Alternative documentation and related procedures

(iii) Omission of data from documentation (iv) Special standard masses for the traffic load

1.620(g) 1.625 App. 1, 1.605, § (b) App. 1, 1.625, § (a)(1)(ii) A 8.1.11 Tech Log 1.915(b)

A 8.4 Cat II/III Operations 1.440(a)(3), (b) &

App. 1

A 8.5 ETOPS Approval 1.246

A 8.6 Use of MEL 1.030(a)

A 9 Dangerous Goods 1.1155

A 8.3.2 MNPS 1.243

A 8.3.2 RNAV (RNP) 1.243

A 8.3.2 RVSM 1.241

C 3 Max. approved passenger seating configuration 1.480(a)(6)

B Vol 1 Alternate method for verifying approach mass 1.510(b)

N/A Steep Approach Procedures and Short Landing Operations 1.515(a)(3) &

(a)(4) & 1.550 (a)

C 3 Use of on-board mass and balance systems App. 1 to EU-OPS

1.625,

MEL MEL 1.030(a)

Cat II/III Training syllabus flight crew 1.450(a)(2)

Recurrent training programme flight crew 1.965(a)(2)

D 2.1

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Part A - GENERAL BASIC Chapt. Intro Page 5

air italy

DISTRIBUTION LIST Rev. 6 30 May 10 DISTRIBUTION LIST

Distribution List (OM Part A - OM Part B - OM Part C)

Consignee OMs

ENAC CD

Accountable Manager E

Quality Manager E

Flight Operation Post Holder E

Crew Training Post Holder E

Ground Operation Post Holder E

Maintenance Post Holder E

Flight Safety Manager E

Cabin Crew Manager E

NTO E LIBRARY P OCC E TRTO E Flight Crew E Cabin Crew E Simulator P Airplanes P E: Electronic format (pdf) P: Paper format

Note 1: Paper copy of the OMs (Part A, Part B and Part C) are held at Library Note 2: Refer to Paragraph 0.1.7.7 for detailed distribution procedures to crews

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GENERAL BASIC Chapt. RTR Page 1

air italy

RECORD OF TEMPORARY REVISION

Rev. 0 16 Jul 08

RECORD OF TEMPORARY REVISIONS

RECORD of TEMPORARY REVISIONS TEMPORARY REVISION

N° DATE of ISSUE EFFECTIVNESS DATE of

AFFECTED PAGES

INSERTED by

DELETED DATE & Sign

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GENERAL BASIC Chapt. REV Page 1

air italy

RECORD OF REVISION Rev. 6 30 May 10 RECORD OF REVISIONS Record of Revisions REVISION N° DATE of ISSUE DATE of

EFFECTIVNESS AFFECTED PAGES INSERTED by

0 15 Jun 08 16 Jul 08 Edition 1 Flight Oper. Dept. 1 25Nov 08 25 Nov 08 See L.E.P

2 26 Jan 09 26 Jan 09 See L.E.P. 3 15 May 09 15 May 09 See L.E.P. 4 15 Dec 09 15 Dec 09 See L.E.P.

5 15 Apr 10 See L.E.P.

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Record of Review

Date Name Signature

By signing this box I hereby declare that contents of this manual have been reviewed against all the applicable requirements and procedures and found compliant.

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Part A

OPERATIONS MANUAL

GENERAL BASIC Chapt LEP

Page 1

air Italy

0 – ADMINISTRATION AND CONTROL OF

OPERATION MANUALS Rev. 6 30 May 10

LIST OF EFFECTIVE PAGES

Legend: R Revised A Added

Chapt Pg Rev Date R Intro 1 0 16 Jul 08 Intro 2 0 16 Jul 08 Intro 3 6 30 May 10 R Intro 4 6 30 May 10 R Intro 5 6 30 May 10 R Intro 6 6 30 May 10 R RTR 1 0 16 Jul 08 RTR 2 0 16 Jul 08 REV 1 6 30 May 10 R REV 2 6 30 May 10 R LEP 1 6 30 May 10 R LEP 2 6 30 May 10 R LEP 3 6 30 May 10 R LEP 4 6 30 May 10 R LEP 5 6 30 May 10 R LEP 6 6 30 May 10 R LEP 7 6 30 May 10 R LEP 8 6 30 May 10 R LEP 9 6 30 May 10 R LEP 10 6 30 May 10 R Index 1 6 30 May 10 R Index 2 6 30 May 10 R 0 i 6 30 May 10 R 0 ii 6 30 May 10 R 0 1 5 15 Apr 10 0 2 6 30 May 10 R 0 3 6 30 May 10 R 0 4 6 30 May 10 R 0 5 5 15 Apr 10 0 6 5 15 Apr 10 0 7 5 15 Apr 10 0 8 6 30 May 10 R 0 9 6 30 May 10 R 0 10 6 30 May 10 R 0 11 6 30 May 10 R 0 12 6 30 May 10 R 0 13 6 30 May 10 R 0 14 6 30 May 10 R 0 15 6 30 May 10 R 0 16 6 30 May 10 R 0 17 6 30 May 10 R 0 18 6 30 May 10 A 1.0 i 6 30 May 10 R 1.0 ii 6 30 May 10 R 1.1 i 6 30 May 10 R

Chapt Pg Rev Date R

1.1 ii 6 30 May 10 R 1.1 1 6 30 May 10 R 1.1 2 6 30 May 10 R 1.1 3 6 30 May 10 R 1.1 4 6 30 May 10 R 1.1 5 6 30 May 10 R 1.1 6 6 30 May 10 R 1.2 i 0 16 Jul 08 1.2 ii 0 16 Jul 08 1.2 1 6 30 May 10 R 1.2 2 0 16 Jul 08 1.3 i 6 30 May 10 R 1.3 ii 6 30 May 10 R 1.3 1 5 15 Apr 10 1.3 2 5 15 Apr 10 1.3 3 6 30 May 10 R 1.3 4 6 30 May 10 R 1.3 5 6 30 May 10 R 1.3 6 6 30 May 10 R 1.3 7 6 30 May 10 R 1.3 8 6 30 May 10 R 1.3 9 6 30 May 10 R 1.3 10 6 30 May 10 R 1.3 11 6 30 May 10 R 1.3 12 6 30 May 10 R 1.3 13 6 30 May 10 R 1.3 14 6 30 May 10 R 1.4 i 5 15 Apr 10 1.4 ii 5 15 Apr 10 1.4 1 6 30 May 10 R 1.4 2 6 30 May 10 R 1.5 i 5 15 Apr 10 1.5 ii 5 15 Apr 10 1.5 1 5 15 Apr 10 1.5 2 6 30 May 10 R 1.5 3 6 30 May 10 R 1.5 4 6 30 May 10 R 2.0 i 6 30 May 10 R 2.0 ii 6 30 May 10 R 2.1 i 5 15 Apr 10 2.1 ii 5 15 Apr 10 2.1 1 5 15 Apr 10 2.1 2 5 15 Apr 10 2.1 3 6 30 May 10 R 2.1 4 5 15 Apr 10 2.1 5 5 15 Apr 10

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OPERATION MANUALS Rev. 6 30 May 10 Chapt Pg Rev Date R

2.1 6 5 15 Apr 10 2.2 i 5 15 Apr 10 2.2 ii 5 15 Apr 10 2.2 1 5 15 Apr 10 2.2 2 5 15 Apr 10 2.3 i 6 30 May 10 R 2.3 ii 6 30 May 10 R 2.3 1 6 30 May 10 R 2.3 2 5 15 Apr 10 2.3 3 5 15 Apr 10 2.3 4 5 15 Apr 10 2.3 5 6 30 May 10 R 2.3 6 6 30 May 10 R 2.3 7 6 30 May 10 R 2.3 8 6 30 May 10 R 2.3 9 6 30 May 10 R 2.3 10 6 30 May 10 R 2.3 11 6 30 May 10 R 2.3 12 6 30 May 10 R 2.3 13 6 30 May 10 R 2.3 14 6 30 May 10 R 2.3 15 6 30 May 10 R 2.3 16 6 30 May 10 R 2.3 17 6 30 May 10 R 2.3 18 6 30 May 10 R 2.4 i 5 15 Apr 10 2.4 ii 5 15 Apr 10 2.4 1 5 15 Apr 10 2.4 2 5 15 Apr 10 2.4 3 5 15 Apr 10 2.4 4 5 15 Apr 10 2.4 5 6 30 May 10 R 2.4 6 5 15 Apr 10 2.5 i 0 16 Jul 08 2.5 ii 0 16 Jul 08 2.5 1 0 16 Jul 08 2.5 2 0 16 Jul 08 3.0 i 6 30 May 10 R 3.0 ii 6 30 May 10 R

Chapt Pg Rev Date R

3.2 2 0 16 Jul 08 3.3 i 0 16 Jul 08 3.3 ii 0 16 Jul 08 3.3 1 0 16 Jul 08 3.3 2 0 16 Jul 08 3.3 3 0 16 Jul 08 3.3 4 0 16 Jul 08 4.0 i 6 30 May 10 R 4.0 ii 6 30 May 10 R 4.1 i 5 15 Apr 10 4.1 ii 5 65 Apr 10 4.1 1 6 30 May 10 R 4.1 2 6 30 May 10 R 4.1 3 6 30 May 10 R 4.1 4 6 30 May 10 R 4.2 i 0 16 Jul 08 4.2 ii 0 16 Jul 08 4.2 1 6 30 May 10 R 4.2 2 6 30 May 10 R 4.3 i 5 15 Apr 10 4.3 ii 5 15 Apr 10 4.3 1 6 30 May 10 R 4.3 2 6 30 May 10 R 4.4 i 0 16 Jul 08 4.4 ii 0 16 Jul 08 4.4 1 4 15 Dec 09 4.4 2 4 15 Dec 09 5.0 i 6 30 May 10 R 5.0 ii 6 30 May 10 R 5.1 i 6 30 May 10 R 5.1 ii 6 30 May 10 R 5.1 1 0 16 Jul 08 5.1 2 6 30 May 10 R 5.1 3 6 30 May 10 R 5.1 4 6 30 May 10 R 5.2 i 6 30 May 10 R 5.2 ii 6 30 May 10 R 5.2 1 6 30 May 10 R 5.2 2 5 15 Apr 10

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Part A

OPERATIONS MANUAL

GENERAL BASIC Chapt LEP

Page 3

air Italy

0 – ADMINISTRATION AND CONTROL OF

OPERATION MANUALS Rev. 6 30 May 10

LIST OF EFFECTIVE PAGES Chapt Pg Rev Date R

5.2 10 6 30 May 10 R 5.2 11 6 30 May 10 R 5.2 12 6 30 May 10 R 5.2 13 5 15 Apr 10 5.2 14 5 15 Apr 10 5.3 i 6 30 May 10 R 5.3 ii 6 30 May 10 R 5.3 1 0 16 Jul 08 5.3 2 0 16 Jul 08 5.3 3 0 16 Jul 08 5.3 4 0 16 Jul 08 5.3 5 6 30 May 10 R 5.3 6 6 30 May 10 R 5.4 i 0 16 Jul 08 5.4 ii 0 16 Jul 08 5.4 1 0 16 Jul 08 5.4 2 0 16 Jul 08 5.4 3 0 16 Jul 08 5.4 4 0 16 Jul 08 5.4 5 0 16 Jul 08 5.4 6 0 16 Jul 08 5.5 i 0 16 Jul 08 5.5 ii 0 16 Jul 08 5.5 1 0 16 Jul 08 5.5 2 0 16 Jul 08 6.0 i 6 30 May 10 R 6.0 ii 6 30 May 10 R 6.1 i 6 30 May 10 R 6.1 ii 6 30 May 10 R 6.1 1 5 15 Apr 10 6.1 2 6 30 May 10 R 6.1 3 5 15 Apr 10 6.1 4 5 15 Apr 10 6.1 5 5 15 Apr 10 6.1 6 5 15 Apr 10 6.1 7 5 15 Apr 10 6.1 8 5 15 Apr 10 6.1 9 5 15 Apr 10 6.1 10 5 15 Apr 10 6.1 11 5 15 Apr 10 6.1 12 5 15 Apr 10 6.1 13 5 15 Apr 10 6.1 14 5 15 Apr 10 6.1 15 5 15 Apr 10 6.1 16 5 15 Apr 10 6.1 17 5 15 Apr 10

Chapt Pg Rev Date R

6.1 18 5 15 Apr 10 6.1 19 5 15 Apr 10 6.1 20 5 15 Apr 10 6.1 21 5 15 Apr 10 6.1 22 5 15 Apr 10 6.1 23 5 15 Apr 10 6.1 24 5 15 Apr 10 6.1 25 5 15 Apr 10 6.1 26 5 15 Apr 10 6.2 i 5 15 Apr 10 6.2 ii 5 15 Apr 10 6.2 1 6 30 May 10 R 6.2 2 6 30 May 10 R 6.2 3 6 30 May 10 R 6.2 4 6 30 May 10 R 6.3 i 0 16 Jul 08 6.3 ii 0 16 Jul 08 6.3 1 0 16 Jul 08 6.3 2 0 16 Jul 08 7.0 i 6 30 May 10 R 7.0 ii 6 30 May 10 R 7.1 i 5 15 Apr 10 7.1 ii 5 15 Apr 10 7.1 1 5 15 Apr 10 7.1 2 5 15 Apr 10 7.1 3 5 15 Apr 10 7.1 4 5 15 Apr 10 7.1 5 5 15 Apr 10 7.1 6 5 15 Apr 10 7.1 7 5 15 Apr 10 7.1 8 5 15 Apr 10 7.2 i 0 16 Jul 08 7.2 ii 0 16 Jul 08 7.2 1 0 16 Jul 08 7.2 2 0 16 Jul 08 8.0 i 6 30 May 10 R 8.0 ii 6 30 May 10 R 8.1 i 6 30 May 10 R 8.1 ii 6 30 May 10 R 8.1 iii 6 30 May 10 R 8.1 iv 6 30 May 10 R 8.1 1 6 30 May 10 R 8.1 2 6 30 May 10 R 8.1 3 6 30 May 10 R 8.1 4 6 30 May 10 R 8.1 5 6 30 May 10 R

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OPERATION MANUALS Rev. 6 30 May 10 Chapt Pg Rev Date R

8.1 6 6 30 May 10 R 8.1 7 6 30 May 10 R 8.1 8 6 30 May 10 R 8.1 9 6 30 May 10 R 8.1 10 6 30 May 10 R 8.1 11 6 30 May 10 R 8.1 12 6 30 May 10 R 8.1 13 6 30 May 10 R 8.1 14 6 30 May 10 R 8.1 15 6 30 May 10 R 8.1 16 6 30 May 10 R 8.1 17 6 30 May 10 R 8.1 18 6 30 May 10 R 8.1 19 6 30 May 10 R 8.1 20 6 30 May 10 R 8.1 21 6 30 May 10 R 8.1 22 6 30 May 10 R 8.1 23 6 30 May 10 R 8.1 24 6 30 May 10 R 8.1 25 6 30 May 10 R 8.1 26 6 30 May 10 R 8.1 27 6 30 May 10 R 8.1 28 6 30 May 10 R 8.1 29 6 30 May 10 R 8.1 30 6 30 May 10 R 8.1 31 6 30 May 10 R 8.1 32 6 30 May 10 R 8.1 33 6 30 May 10 R 8.1 34 6 30 May 10 R 8.1 35 6 30 May 10 R 8.1 36 6 30 May 10 R 8.1 37 6 30 May 10 R 8.1 38 6 30 May 10 R 8.1 39 6 30 May 10 R 8.1 40 6 30 May 10 R 8.1 41 6 30 May 10 R 8.1 42 6 30 May 10 R 8.1 43 6 30 May 10 R 8.1 44 6 30 May 10 R

Chapt Pg Rev Date R

8.1 52 6 30 May 10 R 8.1 53 6 30 May 10 R 8.1 54 6 30 May 10 R 8.1 55 6 30 May 10 R 8.1 56 6 30 May 10 R 8.1 57 6 30 May 10 R 8.1 58 6 30 May 10 R 8.1 59 6 30 May 10 R 8.1 60 6 30 May 10 R 8.1 61 6 30 May 10 R 8.1 62 6 30 May 10 R 8.2 i 5 15 Apr 10 8.2 ii 5 15 Apr 10 8.2 1 5 15 Apr 10 5 8.2 2 5 15 Apr 10 5 8.2 3 5 15 Apr 10 5 8.2 4 5 15 Apr 10 5 8.2 5 5 15 Apr 10 5 8.2 6 5 15 Apr 10 8.2 7 5 15 Apr 10 8.2 8 6 30 May 10 R 8.2 9 6 30 May 10 R 8.2 10 6 30 May 10 R 8.2 11 6 30 May 10 R 8.2 12 6 30 May 10 R 8.2 13 6 30 May 10 R 8.2 14 6 30 May 10 R 8.2 15 6 30 May 10 R 8.2 16 6 30 May 10 R 8.2 17 6 30 May 10 R 8.2 18 6 30 May 10 R 8.2 19 6 30 May 10 R 8.2 20 6 30 May 10 R 8.2 21 6 30 May 10 R 8.2 22 6 30 May 10 R 8.2 23 6 30 May 10 R 8.2 24 6 30 May 10 R 8.2 25 6 30 May 10 R 8.2 26 6 30 May 10 R

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Part A

OPERATIONS MANUAL

GENERAL BASIC Chapt LEP

Page 5

air Italy

0 – ADMINISTRATION AND CONTROL OF

OPERATION MANUALS Rev. 6 30 May 10

LIST OF EFFECTIVE PAGES Chapt Pg Rev Date R

8.2 34 6 30 May 10 R 8.2 35 6 30 May 10 R 8.2 36 6 30 May 10 R 8.2 37 6 30 May 10 R 8.2 38 6 30 May 10 R 8.2 39 6 30 May 10 R 8.2 40 6 30 May 10 R 8.2 41 6 30 May 10 R 8.2 42 6 30 May 10 R 8.3 i 6 30 May 10 R 8.3 ii 6 30 May 10 R 8.3 iii 6 30 May 10 R 8.3 iv 6 30 May 10 R 8.3 v 6 30 May 10 R 8.3 vi 6 30 May 10 R 8.3 1 6 30 May 10 R 8.3 2 6 30 May 10 R 8.3 3 6 30 May 10 R 8.3 4 6 30 May 10 R 8.3 5 6 30 May 10 R 8.3 6 6 30 May 10 R 8.3 7 6 30 May 10 R 8.3 8 6 30 May 10 R 8.3 9 6 30 May 10 R 8.3 10 6 30 May 10 R 8.3 11 6 30 May 10 R 8.3 12 6 30 May 10 R 8.3 13 6 30 May 10 R 8.3 14 6 30 May 10 R 8.3 15 6 30 May 10 R 8.3 16 6 30 May 10 R 8.3 17 6 30 May 10 R 8.3 18 6 30 May 10 R 8.3 19 6 30 May 10 R 8.3 20 6 30 May 10 R 8.3 21 6 30 May 10 R 8.3 22 6 30 May 10 R 8.3 23 6 30 May 10 R 8.3 24 6 30 May 10 R 8.3 25 6 30 May 10 R 8.3 26 6 30 May 10 R 8.3 27 6 30 May 10 R 8.3 28 6 30 May 10 R 8.3 29 6 30 May 10 R 8.3 30 6 30 May 10 R 8.3 31 6 30 May 10 R

Chapt Pg Rev Date R

8.3 32 6 30 May 10 R 8.3 33 6 30 May 10 R 8.3 34 6 30 May 10 R 8.3 35 6 30 May 10 R 8.3 36 6 30 May 10 R 8.3 37 6 30 May 10 R 8.3 38 6 30 May 10 R 8.3 39 6 30 May 10 R 8.3 40 6 30 May 10 R 8.3 41 6 30 May 10 R 8.3 42 6 30 May 10 R 8.3 43 6 30 May 10 R 8.3 44 6 30 May 10 R 8.3 45 6 30 May 10 R 8.3 46 6 30 May 10 R 8.3 47 6 30 May 10 R 8.3 48 6 30 May 10 R 8.3 49 6 30 May 10 R 8.3 50 6 30 May 10 R 8.3 51 6 30 May 10 R 8.3 52 6 30 May 10 R 8.3 53 6 30 May 10 R 8.3 54 6 30 May 10 R 8.3 55 6 30 May 10 R 8.3 56 6 30 May 10 R 8.3 57 6 30 May 10 R 8.3 58 6 30 May 10 R 8.3 59 6 30 May 10 R 8.3 60 6 30 May 10 R 8.3 61 6 30 May 10 R 8.3 62 6 30 May 10 R 8.3 63 6 30 May 10 R 8.3 64 6 30 May 10 R 8.3 65 6 30 May 10 R 8.3 66 6 30 May 10 R 8.3 67 6 30 May 10 R 8.3 68 6 30 May 10 R 8.3 69 6 30 May 10 R 8.3 70 6 30 May 10 R 8.3 71 6 30 May 10 R 8.3 72 6 30 May 10 R 8.3 73 6 30 May 10 A 8.3 74 6 30 May 10 A 8.4 i 5 15 Apr 10 8.4 ii 5 15 Apr 10 8.4 1 5 15 Apr 10

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OPERATION MANUALS Rev. 6 30 May 10 Chapt Pg Rev Date R

8.4 2 5 15 Apr 10 8.4 3 5 15 Apr 10 8.4 4 5 15 Apr 10 8.4 5 5 15 Apr 10 8.4 6 5 15 Apr 10 8.4 7 5 15 Apr 10 8.4 8 5 15 Apr 10 8.4 9 5 15 Apr 10 8.4 10 5 15 Apr 10 8.4 11 5 15 Apr 10 8.4 12 5 15 Apr 10 8.4 13 5 15 Apr 10 8.4 14 5 15 Apr 10 8.4 15 5 15 Apr 10 8.4 16 5 15 Apr 10 8.5 i 0 16 Jul 08 8.5 ii 0 16 Jul 08 8.5 1 0 16 Jul 08 8.5 2 0 16 Jul 08 8.5 3 2 26 Jan 09 8.5 4 0 16 Jul 08 8.5 5 0 16 Jul 08 8.5 6 0 16 Jul 08 8.6 i 0 16 Jul 08 8.6 ii 0 16 Jul 08 8.6 1 0 16 Jul 08 8.6 2 0 16 Jul 08 8.6 3 0 16 Jul 08 8.6 4 0 16 Jul 08 8.7 i 0 16 Jul 08 8.7 ii 0 16 Jul 08 8.7 1 0 16 Jul 08 8.7 2 0 16 Jul 08 8.8 i 5 15 Apr 10 8.8 ii 5 15 Apr 10 8.8 1 5 15 Apr 10 8.8 2 5 15 Apr 10 8.8 3 5 15 Apr 10 8.8 4 5 15 Apr 10

Chapt Pg Rev Date R

8.9 6 0 16 Jul 08 8.9 7 0 16 Jul 08 8.9 8 0 16 Jul 08 8.9 9 0 16 Jul 08 8.9 10 0 16 Jul 08 9.0 i 6 30 May 10 R 9.0 ii 6 30 May 10 R 9.1 i 5 15 Apr 10 9.1 ii 5 15 Apr 10 9.1 1 6 30 May 10 R 9.1 2 6 30 May 10 R 9.1 3 6 30 May 10 R 9.1 4 6 30 May 10 R 9.1 5 6 30 May 10 R 9.1 6 6 30 May 10 R 9.1 7 6 30 May 10 R 9.1 8 6 30 May 10 R 9.1 9 6 30 May 10 R 9.1 10 6 30 May 10 R 9.1 11 6 30 May 10 R 9.1 12 6 30 May 10 R 9.1 13 6 30 May 10 R 9.1 14 6 30 May 10 R 9.1 15 6 30 May 10 R 9.1 16 6 30 May 10 R 9.1 17 6 30 May 10 R 9.1 18 6 30 May 10 R 9.2 i 5 15 Apr 10 9.2 ii 5 15 Apr 10 9.2 1 6 30 May 10 R 9.2 2 6 30 May 10 R 9.2 3 6 30 May 10 R 9.2 4 6 30 May 10 R 10.0 i 6 30 May 10 R 10.0 ii 6 30 May 10 R 10.1 i 6 30 May 10 R 10.1 ii 6 30 May 10 R 10.1 1 5 15 Apr 10 10.1 2 5 15 Apr 10

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Part A

OPERATIONS MANUAL

GENERAL BASIC Chapt LEP

Page 7

air Italy

0 – ADMINISTRATION AND CONTROL OF

OPERATION MANUALS Rev. 6 30 May 10

LIST OF EFFECTIVE PAGES Chapt Pg Rev Date R

10.1 10 5 15 Apr 10 10.1 11 5 15 Apr 10 10.1 12 5 15 Apr 10 10.1 13 5 15 Apr 10 10.1 14 5 15 Apr 10 10.1 15 6 30 May 10 R 10.1 16 6 30 May 10 R 10.1 17 6 30 May 10 A 10.1 18 6 30 May 10 A 10.2 i 5 15 Apr 10 10.2 ii 5 15 Apr 10 10.2 1 5 15 Apr 10 10.2 2 5 15 Apr 10 10.2 3 5 15 Apr 10 10.2 4 5 15 Apr 10 10.2 5 5 15 Apr 10 10.2 6 5 15 Apr 10 10.2 7 5 15 Apr 10 10.2 8 5 15 Apr 10 10.2 9 5 15 Apr 10 10.2 10 5 15 Apr 10 10.2 11 5 15 Apr 10 10.2 6 5 15 Apr 10 10.2 13 5 15 Apr 10 10.2 14 5 15 Apr 10 10.2 15 5 15 Apr 10 10.2 16 5 15 Apr 10 10.2 17 5 15 Apr 10 10.2 18 5 15 Apr 10 10.2 19 5 15 Apr 10 10.2 20 5 15 Apr 10 11 i 6 30 May 10 R 11 ii 6 30 May 10 R 11 1 6 30 May 10 R 11 2 6 30 May 10 R 11 3 6 30 May 10 R 11 4 6 30 May 10 R 11 5 6 30 May 10 R 11 6 6 30 May 10 R 11 7 6 30 May 10 R 11 8 6 30 May 10 R 11 9 6 30 May 10 R 11 10 6 30 May 10 R 11 11 6 30 May 10 R 11 12 6 30 May 10 R 11 13 6 30 May 10 R

Chapt Pg Rev Date R

11 14 6 30 May 10 R 11 15 6 30 May 10 R 11 16 6 30 May 10 R 11 17 6 30 May 10 R 11 18 6 30 May 10 R 11 19 6 30 May 10 R 11 20 6 30 May 10 R 11 21 6 30 May 10 R 11 22 6 30 May 10 R 11 23 6 30 May 10 R 11 24 6 30 May 10 R 11 25 6 30 May 10 R 11 26 6 30 May 10 R 12 i 0 16 Jul 08 12 ii 0 16 Jul 08 12 1 0 16 Jul 08 12 2 6 30 May 10 R 12 3 6 30 May 10 R 12 4 6 30 May 10 R 12 5 6 30 May 10 R 12 6 6 30 May 10 R 12 7 6 30 May 10 R 12 8 6 30 May 10 R 12 9 6 30 May 10 R 12 10 6 30 May 10 R 12 11 6 30 May 10 R 12 12 6 30 May 10 R 12 13 6 30 May 10 R 12 14 6 30 May 10 R 12 15 6 30 May 10 R 12 16 6 30 May 10 R 12 17 6 30 May 10 R 12 18 6 30 May 10 R 13 i 0 16 Jul 08 13 ii 0 16 Jul 08 13 1 0 16 Jul 08 13 2 0 16 Jul 08 13 3 0 16 Jul 08 13 4 0 16 Jul 08 A i 0 16 Jul 08 A ii 0 16 Jul 08 A 1 0 16 Jul 08 A 2 0 16 Jul 08 A 3 0 16 Jul 08 A 4 0 16 Jul 08 A 5 0 16 Jul 08

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OPERATION MANUALS Rev. 6 30 May 10 Chapt Pg Rev Date R

A 6 0 16 Jul 08 A 7 0 16 Jul 08 A 8 0 16 Jul 08 A 9 0 16 Jul 08 A 10 0 16 Jul 08 A 11 0 16 Jul 08 A 12 0 16 Jul 08 A 13 0 16 Jul 08 A 14 0 16 Jul 08 A 15 0 16 Jul 08 A 16 0 16 Jul 08 A 17 0 16 Jul 08 A 18 0 16 Jul 08 A 19 0 16 Jul 08 A 20 0 16 Jul 08 B 1 4 15 Dec 09 B 2 4 15 Dec 09 B 3 4 15 Dec 09 B 4 4 15 Dec 09 B 5 4 15 Dec 09 B 6 4 15 Dec 09 B 7 4 15 Dec 09 B 8 4 15 Dec 09 B 9 4 15 Dec 09 B 10 4 15 Dec 09 B 11 4 15 Dec 09 B 12 4 15 Dec 09 B 13 4 15 Dec 09 B 14 4 15 Dec 09 B 15 4 15 Dec 09 B 16 4 15 Dec 09 B 17 4 15 Dec 09 B 18 4 15 Dec 09 B 19 4 15 Dec 09 B 20 4 15 Dec 09 B 21 4 15 Dec 09 B 22 4 15 Dec 09 B 23 4 15 Dec 09 B 24 4 15 Dec 09

Chapt Pg Rev Date R

B 32 4 15 Dec 09 B 33 4 15 Dec 09 B 34 4 15 Dec 09 C0 1 6 30 May 10 R C0 2 6 30 May 10 R C1 1 0 16 Jul 08 C1 2 0 16 Jul 08 C2 1 0 16 Jul 08 C2 2 0 16 Jul 08 C3 1 0 16 Jul 08 C3 2 0 16 Jul 08 C4 1 5 15 Apr 10 C4 2 5 15 Apr 10 C5 1 5 15 Apr 10 C5 2 5 15 Apr 10 C6 1 0 16 Jul 08 C6 2 0 16 Jul 08 C7 1 5 15 Apr 10 C7 2 5 15 Apr 10 C8 1 6 30 May 10 R C8 2 6 30 May 10 R C9 1 0 16 Jul 08 C9 2 0 16 Jul 08 C10 1 0 16 Jul 08 C10 2 0 16 Jul 08 C11 1 0 16 Jul 08 C11 2 0 16 Jul 08 C12 1 4 15 Dec 09 C12 2 4 15 Dec 09 C13 1 0 16 Jul 08 C13 2 0 16 Jul 08 C14 1 0 16 Jul 08 C14 2 0 16 Jul 08 C15 1 3 15 May 09 C15 2 3 15 May 09 C16 1 3 15 May 09 C16 2 3 15 May 09 C17 1 6 30 May 10 R C17 2 6 30 May 10 R

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Part A

OPERATIONS MANUAL

GENERAL BASIC Chapt LEP

Page 9

air Italy

0 – ADMINISTRATION AND CONTROL OF

OPERATION MANUALS Rev. 6 30 May 10

LIST OF EFFECTIVE PAGES Chapt Pg Rev Date R

C21 2 6 30 May 10 R C22 1 4 15 Dec 09 C22 2 4 15 Dec 09 C22 3 4 15 Dec 09 C22 4 4 15 Dec 09 C23 1 0 16 Jul 08 C23 2 0 16 Jul 08 C23 3 0 16 Jul 08 C23 4 0 16 Jul 08 C24 1 6 30 May 10 R C24 2 6 30 May 10 R C25 1 6 30 May 10 R C25 2 6 30 May 10 R C26 1 0 16 Jul 08 C26 2 0 16 Jul 08 C27 1 0 16 Jul 08 C27 2 0 16 Jul 08 C27 3 0 16 Jul 08 C27 4 0 16 Jul 08 C27 5 0 16 Jul 08 C27 6 0 16 Jul 08 C27 7 0 16 Jul 08 C27 8 0 16 Jul 08 C28 1 5 15 Apr 10 C28 1 5 15 Apr 10 C29 1 0 16 Jul 08 C29 2 0 16 Jul 08 C30 1 3 15 May 09 C30 2 3 15 May 09 C31 1 6 30 May 10 A C32 2 6 30 May 10 A C33 1 6 30 May 10 A C33 2 6 30 May 10 A C34 1 6 30 May 10 A

Chapt Pg Rev Date R

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Written by: G. Guzzinati Original Sign held in library Air Italy FOPH

Date 30 May 10

Endorsed by: C. Carnelli Original Sign held in library Air Italy Quality Manager Date 30 May 10

ENAC

Original Sign held in library

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OPERATION MANUALS Rev. 6 30 May 10

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Part A - GENERAL BASIC Chapt. Index Page 1

air italy

INDEX Rev. 6 30 May 10 INDEX CHAPTER/SECTIONS INDEX

0 ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL

0.1 Introduction

0.2 System of Amendments and Revision

1 ORGANISATION & RESPONSABILITIES

1.1 Organisation and Responsibilities 1.2 Nominated Post Holder

1.3 Responsibilities and Duties of Operations Management Personnel 1.4 Authority, Duties and Responsibilities of Commander

1.5 Duties and Responsibilities of Crewmembers other than the Commander

2 OPERATIONAL CONTROL AND SUPERVISION

2.1 Supervision of the Operation by the Operator

2.2 System of Promulgation of Additional Operational Instructions

and Information

2.3 Accident Prevention and Flight Safety Programme 2.4 Operational Control

2.5 Powers of Authority

3 QUALITY SYSTEM

3.1 Quality Policy

3.2 The Quality System Description 3.3 Quality Assurance Personnel

4 CREW COMPOSITION

4.1 Crew Composition

4.2 Designation of the Commander 4.3 Flight Crew Incapacitation

4.4 Operation on more than one type

5 QUALIFICATION REQUIREMENTS

5.1 Qualification Requirements 5.2 Flight Crew

5.3 Cabin Crew

5.4 Training, Checking and Supervision Personnel 5.5 Other Operations Personnel

6 CREW HEALTH PRECAUTIONS

6.1 Crew Health Precautions 6.2 Health Troubles on Board 6.3 Disinfecting Procedures

7 FLIGHT TIME LIMITATIONS

7.1 Flight and Duty Time Limitations and Rest Requirements 7.2 Exceedances and/or Reductions

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8 OPERATING PROCEDURES 8.1 Flight Preparation Instructions 8.2 Ground Handling Instructions 8.3 Flight Procedures

8.4 All Weather Operations

8.5 ETOPS

8.6 Use of MEL and CDL 8.7 Non Revenue Flights

8.8 Oxygen Requirements 8.9 Cold Weather Operations

9 DANGEROUS GOODS AND WEAPONS

9.1 Carriage of Dangerous Goods and Weapons

9.2 Carriage of Weapons, Munitions of War and Sporting Weapons 10 SECURITY

10.1 Security Instruction and Guidance

10.2 Preventive Security Measures and Training

11 HANDLING OF ACCIDENTS AND OCCURRENCES

12 RULES OF THE AIR

13 LEASING

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Part A OPERATIONS MANUAL

GENERAL BASIC Chapt. 0

Page i

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0 – ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL

0 Administration and control of operations manual ... 1 0.1 INTRODUCTION ...1 0.1.1 General ...1 0.1.1.1 Definitions related to the compilation of the O.M. ...1 0.1.2 Exemptions ...1 0.1.3 Operational Directives...1 0.1.4 Common Language ...2 0.1.5 Laws, Regulations and Procedures Operator’s responsibilities ...2 0.1.6 Air Operator Certificate (AOC) issue ...3 0.1.6.1 General rules for Air Operator Certification holder ...5 0.1.6.2 Issue, variation and continued validity of the AOC ...6 0.1.6.3 Administrative requirements ...6 0.1.7 Operations Manual (O.M.)...6 0.1.7.1 Requirements accomplishment on publishing Company Operations Manual...7 0.1.7.2 Comparability and usability of Operations Manual ...8 0.1.7.3 Pagination ...8 0.1.7.4 Manual list ...9 0.1.7.5 Structure and contents of the Operations Manual ...9 0.1.7.5.1 Part A: General/Basic (G/B)...9 0.1.7.5.2 Part B: Flight Crew Operation Manual – Type Related ...11 0.1.7.5.3 Part C: Route and Aerodrome Instructions and Information Manuals (RM)...12 0.1.7.5.4 Part D: Training Manual (TM) ...12 0.1.7.5.5 Syllabi ...13 0.1.7.6 Terms & Abbreviations ...13 0.1.7.7 Responsibility for Issuance and Distribution of the Operations Manual...13 0.1.8 Routes and areas of operation...14 0.2 SYSTEM OF AMENDMENTS AND REVISIONS ...15 0.2.1 Responsibility for issuance and insertion of Amendments /Revisions...15 0.2.2 Amendment procedure ...15 0.2.3 Authority and Classification...16 0.2.4 Distribution ...16 0.2.5 Distribution of Amendments and Revisions...16 0.2.6 Hand-written Revisions ...17 0.2.7 List of effective pages ...17 0.2.8 Temporary Revisions ...17

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Part A OPERATIONS MANUAL

GENERAL BASIC Chapt. 0.1

Page 1

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0 – ADMINISTRATION AND CONTROL OF

OPERATIONS MANUAL Rev. 5 15 Apr 10

0.1 - INTRODUCTION

0 ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL 0.1 INTRODUCTION

0.1.1 General

Air Italy S.p.A will not operate an aeroplane for the purpose of commercial air transport other than in accordance with EU-OPS 1.

Air Italy S.p.A. will comply with the requirements contained in EU-OPS 1 applicable to aeroplanes operated for the purpose of commercial air transport. Anyhow, when items are not ruled by the EU law, national regulation is in force.

Each aeroplane will be operated in compliance with the terms of its Certificate of Airworthiness and within the approved limitations contained in its Aeroplane Flight Manual. Air Italy aircraft are operated for commercial air transport and cannot be operated for purpose not covered by OPS 1

0.1.1.1 Definitions related to the compilation of the O.M.

Accepted/Acceptable means not objected to by the Authority as suitable for the purpose intended.

Approved (by the Authority ) means documented (by the Authority) as suitable for the purpose intended

Master Minimum Equipment List (MMEL) means a master list (including a preamble) appropriate for an aircraft type, which determines those instruments, items of equipment or functions that, while maintaining the level of safety intended in the applicable airworthiness certification specifications, may temporarily be inoperative either due to the inherent redundancy of the design, or due to specified operational and maintenance procedures, conditions and limitations, and in accordance with the applicable procedures for Continued Airworthiness.

Minimum Equipment List (MEL) means a list (including a preamble) which provides for the operation of aircraft, under specified conditions, with particular instruments, items of equipment or functions inoperative at the commencement of flight. This list is prepared by the operator for his own particular aircraft taking account of their aircraft definition and the relevant operational and maintenance conditions in accordance with a procedure approved by the Authority.

0.1.2 Exemptions

Air Italy S.p.A. is aware that the Authority may exceptionally and temporarily grant an exemption from the provisions of EU-OPS Part 1 when satisfied that there is a need and subject to compliance with any supplementary condition the Authority considers necessary in order to ensure an acceptable level of Safety in the particular case.

0.1.3 Operational Directives

Air Italy S.p.A. is aware that the Authority may direct, by means of an Operational Directive, that an operation be prohibited, limited or subject to certain conditions, in the interests of safe operations.

In this case, Operational Directive will state: (1) the reason for issue;

(2) applicability and duration;

(3) action required by Air Italy S.p.A.

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0.1.4 Common Language

Air Italy has selected English as the common language for flight operations.

The Company Post Holders, each for the respective area of responsibility, must assure that all Personnel involved in flight operations is able to communicate in English.

Italian can be used during flight operations when deemed practical and appropriate.

English knowledge will be evaluated through an initial assessment and training will be provided if necessary.

0.1.5 Laws, Regulations and Procedures Operator’s responsibilities The F.O.P.H. ensures that:

(1) all Company ground employees are made aware that they must comply with the laws, regulations and procedures of those States in which operations are conducted and which are pertinent to the performance of their duties.

In order to comply with the above requirements the following trainings will be provided : Incoming briefing consisting in a ground course where a detailed explanation/consultation of company Operations Manual, Company Ground Operations Manual (GOM), IATA Dangerous Goods Manual and ICAO Annex 18, local AIP, ICAO Doc 4444 (Rules of the Air), Airport Handling Manual for the parts of interest and other relevant documents concerning regulations and procedures of those States in which operations are conducted.

(2) all Crew Members are made familiar with the laws, regulations and procedures pertinent to the performance of their duties through the . following trainings:

Incoming Briefing Line Training Recurrent Training

During these trainings a detailed explanation/consultation of company Operations Manual, Company Ground Operations Manual (GOM), IATA Dangerous Goods Manual and ICAO Annex 18, local AIP, ICAO Doc 4444 (Rules of the Air), Jeppesen/Aerad Route Manual, and other relevant documentation is given.

(3) that the reception, retention and dissemination of documentation and/or data from external sources is received in time by all operational personnel to satisfy operational requirements.

The Flight Operations Library, identified with the Navigation and Technical Operations Office (NTO), will make all the documentation herein described and other relevant documents available to all Company employees as appropriate.

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Part A OPERATIONS MANUAL

GENERAL BASIC Chapt. 0.1

Page 3

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0.1 - INTRODUCTION 0.1.6 Air Operator Certificate (AOC) issue

At present time Air Italy S.p.A has been issued an AOC with the following contents and conditions:

AOC N° I - 103

A) Tipi di Operazioni

Types of Operations A1 – Trasporto Passeggeri – Passengers A2 – Trasporto Merci – Cargo

B) Tipi di Aeromobili B 737-300 (A1, A2)

Type of Aircraft B 737-300 (A1, A2) B 737-400 (A1, A2)

B 737-800 (A1, A2)

B 767-200 (A1, A2)

B 767-300 (A1, A2)

C) Area delle Operazioni

Area of Operations Worldwide except N/S Pole

D) Limitazioni speciali Nessuna

Special Limitations None

E) Autorizzazioni Speciali/Approvazioni

Special Authorization/Approvals

(E1): CAT II RVR300mt DH100ft (E2): CAT IIIA RVR200mt DH50ft (E3): CAT IIIB RVR75mt DH0 (767)

(E5): LVTO RVR 125mt (Cat C), 150mt (Cat D)

(E6) MNPS/NAT(B767)

(E7): ETOPS 180 min (B767)

(E8): B-RNAV.

(E9): RVSM: worldwide (where applicable) (E10): RNP-5/ RNP-10 EUR-SAM corr.

(E11): Dangerous Goods (except EI-COK and D-AGMR)

F) Marche di Registrazione Boeing 737-33A I – AIGL MSN 23636

Aircraft Registrations Marks Boeing 737-3Q8 I – AIGM MSN 24299 Boeing 737-300W EI – IGR MSN 28561 Boeing 737-300W EI – IGS MSN 28562 Boeing 737-430 EI-COK MSN 27003 Boeing 737-430 D - AGMR MSN 27007 Boeing 737-7GL I – AIGP MSN 37233 Boeing 737-84P I – AIGN MSN 35074 Boeing 767-23B I – AIGH MSN 23973 Boeing 767-23B I – AIGI MSN 23974 Boeing 767-304 I – AIGG MSN 28041 Boeing 767-304 I – AIGJ MSN 28039 G) Deroghe Nessuna Exemptions None

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Note1: this is just a sample reporting the certification for reference only. Official and up to date documents are available on board of each Aircraft and in Air Italy headquarter.

Note2: even if Air Italy AOC does not contain anymore B757, this type has been retained in Operations Manual for reference only.

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Part A OPERATIONS MANUAL

GENERAL BASIC Chapt. 0.1

Page 5

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0.1 - INTRODUCTION 0.1.6.1 General rules for Air Operator Certification holder

(a) Air Italy S.p.A. will not operate an aeroplane for the purpose of commercial air transportation otherwise than under, and in accordance with, the terms and conditions of the Air Operator Certificate (AOC) held.

(b) In case of variation request of the held AOC, Air Italy S.p.A. will allow the Authority to examine all Safety aspects of the proposed operation.

(c) Air Italy S.p.A. declares that is not holding an AOC issued by another State Authority. (d) Air Italy S.p.A. declares that it has its principal place of business located in accordance

with issued AOC.

(e) Air Italy S.p.A. declares that it has registered the aeroplanes, which are to be operated under the AOC, in Italy and, if not, Air Italy S.p.A. will operate aeroplanes registered on the national register of another State only with and under the mutual agreement of the Italian Authority and the second-named State Authority.

(f) Air Italy S.p.A declares that he is able to conduct safe operations and he is aware of the possibility that the held AOC will be varied, suspended or revoked if the Authority is no longer satisfied that the Operator can maintain safe operations.

(g) Air Italy S.p.A will always grant the Authority access to his organisation and aeroplanes and will ensure that, with respect to maintenance, access is granted to any associated EU–145 maintenance organisation, to determine continued compliance with EU–OPS. (h) Air Italy S.p.A. ensures that every flight is conducted in accordance with the provisions

of the present Operations Manual.

(i) Air Italy S.p.A assures that he has arranged appropriate ground handling facilities to ensure the safe handling of his flights and that his aeroplanes are equipped and Crews qualified as required for the area and type of operation authorised.

(j) Air Italy S.p.A. assures that arrangements are made for the production of manuals, amendments and other documentation.

(k) Air Italy S.p.A. will always comply with the maintenance requirements, in accordance with EU-OPS 1 Subpart M, for all aeroplanes operated under the terms of his AOC. (l) Air Italy S.p.A. assures that will always provide the Authority with a copy of the

Operations Manual, as specified in Subpart P and all amendments or revisions to it. (m)Air Italy S.p.A. will maintain, when needed, operational support facilities at the main

operating base(s), appropriate for the area and type of operations.

(n) Air Italy S.p.A. declares that its organization and management are suitable and properly matched to the scale and scope of the operation.

(o) Air Italy S.p.A. will comply with the applicable retroactive airworthiness requirements for aeroplanes operated for the purpose of commercial air transportation.

(p) Each Air Italy S.p.A aeroplane must be operated in compliance with the terms of its Certificate of Airworthiness and within the approved limitations contained in its Aeroplane Flight Manual.

(q) If Air Italy will include in its fleet aircraft not registered in Italy but in a state member of the EU community, will set appropriate arrangements to ensure appropriate safety oversight.

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(r) Air Italy airplane will be operated in areas, or through portions of airspace, or on routes where navigation performance requirements have been specified, is certified according to these requirements, and, if required, that the Authority has granted the relevant operational approval

0.1.6.2 Issue, variation and continued validity of the AOC Air Italy S.p.A. is aware that:

(a) an AOC, or a variation to an AOC, will not remain valid unless:

1. Aeroplanes operated have a standard Certificate of Airworthiness issued in accordance with ICAO Annex 8 by a JAA Member State. Standard Certificates of Airworthiness issued by a JAA Member State other than the State responsible for issuing the AOC, will be accepted without further showing when issued in accordance with EU–21;

2. The maintenance system has been approved by the Authority in accordance with Subpart M;

3. The Operator has satisfied the Authority that he has the ability to: (i) Establish and maintain an adequate organisation;

(ii) Establish and maintain a quality system in accordance with EU–OPS 1.035; (iii) Comply with required training programmes;

(iv) Comply with maintenance requirements, consistent with the nature and extent of the operations specified, including the relevant items prescribed in EU–OPS 1.175(g) to(o); and

(v) Comply with EU–OPS 1.175.

(b) Notwithstanding the provisions of EU–OPS 1.185(f), Air Italy S.p.A. will notify the Authority as soon as practicable of any changes to the information submitted in accordance with EU–OPS 1.185(a).

(c) If the Authority is not satisfied that the requirements of subparagraphs above have been met, the Authority may require the conduct of one or more demonstration flights, operated as if they were commercial air transport flights.

0.1.6.3 Administrative requirements Air Italy S.p.A. is aware that:

(a) The application for the variation of an AOC must be submitted at least 30 days, or as otherwise agreed, before the date of intended operation.

(b) The application for the renewal of an AOC must be submitted at least 30 days, or as otherwise agreed, before the end of the existing period of validity.

(c) Other than in exceptional circumstances, the Authority must be given at least 10 days prior notice of a proposed change of a nominated Post Holder.

0.1.7 Operations Manual (O.M.)

Company Operations Manual is provided for the use and guidance of Crew Members and operations Personnel.

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Part A OPERATIONS MANUAL

GENERAL BASIC Chapt. 0.1

Page 7

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0 – ADMINISTRATION AND CONTROL OF

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0.1 - INTRODUCTION

2. subpart Q Flight Duty Time Limitations and Rest Requirement are implemented and regulated by national Regulations: “Regolamento integrative al capo Q dell’annesso III del regolamento (CE) N3922/1991

Standards and procedures contained in O.M. must be strictly adhered to at all times unless a departure from them can be justified on the ground that it was necessary in the particular circumstances in order to secure the Safety of the operation.

All such deviations must be reported to the Flight Operations Post-Holder.

For the sake of simplicity and clarity the pronoun “he” is used throughout the O.M. When appropriate, the pronoun “she” should be assumed.

0.1.7.1 Requirements accomplishment on publishing Company Operations Manual (a) Air Italy S.p.A. ensures that Company Operations Manual contains all instructions and

information necessary for operations Personnel to perform their duties.

(b) Contents of Company Operations Manual, including all amendments or revisions, do not contravene the conditions contained in the Air Operator Certificate (AOC) or any applicable regulations and is acceptable to, or, where applicable, approved by, the Authority.

(c) Company Operations Manual is written in English language except for a very limited paragraphs (pertaining to specific Italian Regulations) left in the original language (Italian) in accordance with provisions allowed by IEM OPS 1.1040(c). The Flight Operations Post-Holder assures that operations Personnel from foreign countries are able to fully understand the instructions given in Italian language.

(d) Should it become necessary to produce new versions of the Operations Manual or major parts/volumes thereof, Air Italy S.p.A. will comply with requirements at sub-paragraph (b) above.

(e) Air Italy S.p.A. ensures that all operations Personnel have easy access to a copy of each part of the Operations Manual which is relevant to their duties. In addition, Crew Members are supplied with a personal copy of Parts A and B of the Operations Manual as are relevant for personal study.

(f) Air Italy S.p.A. assures that one updated copy of Operations Manual (Parts A, B, C and D) is carried on board of each Company aeroplane. The Flight Operations Post-Holder is the holder of the Operations Manual assigned to each aeroplane.

(g) Air Italy S.p.A. ensures that the Operations Manual is amended or revised so that the instructions and information contained therein are kept up to date. All operations Personnel will be constantly made aware of such changes (by written or E-mail communication) that are relevant to their duties.

(h) Each holder of an Operations Manual, or appropriate parts of it, shall keep it up to date with the amendments or revisions supplied by the F.O.P.H..

(i) Air Italy S.p.A. will supply the Authority with intended amendments and revisions in advance of the effective date. When the amendment concerns any part of the Operations Manual which must be approved in accordance with EU–OPS, this approval shall be obtained before the amendment becomes effective. When immediate amendments or revisions are required in the interest of Safety, they may be published and applied immediately, provided that any approval required has been applied for. (j) Air Italy S.p.A. will incorporate all amendments and revisions required by the Authority.

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(k) Air Italy S.p.A. ensures that information taken from approved documents, and any amendment of such approved documentation, is correctly reflected in the Operations Manual and that the Operations Manual contains no information contrary to any approved documentation. However, this requirement does not prevent Air Italy S.p.A. from using more conservative data and procedures.

(l) Air Italy S.p.A. must ensure that the contents of the OM are presented in a form in which they can be used without difficulty. The design of the OM shall observe human factors principles.

(m) Air Italy S.p.A. will present the Operations Manual, or parts thereof, in electronic format. In such cases, an acceptable level of accessibility, usability and reliability will be assured.

(n) The use of an abridged form of the Operations Manual does not exempt the Operator from the requirements of EU–OPS 1.130.

0.1.7.2 Comparability and usability of Operations Manual

To facilitate comparability and usability of Operations Manuals by new personnel, formerly employed by another Operator, Air Italy S.p.A has not deviated from contents and the numbering system used in Appendix 1 to EU-OPS 1.1045.

For those sections which, because of the nature of the operation, do not apply, Air Italy S.p.A. has maintained the numbering system described in EU-OPS 1 and inserted ‘Not applicable’ or ‘Intentionally blank’ as appropriate.

0.1.7.3 Pagination

air italy

Aaa aaa Bbbb Manual Title Part Chapt Page Rev xx A aa ii dd mmm yy

The sections of Operations Manual Part A, C and D and Appendixes are ordered according to EU-OPS 1.1045.

Code Meaning Aaa aaa Issuing Division

Bbbb.Manual Manual Volume Title

Part A Manual part (numeric or alphanumeric)

aa Chapter/Section number

ii Page number

Rev xx Revision number

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GENERAL BASIC Chapt. 0.1 Page 9

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OPERATIONS MANUAL Rev. 6 30 May 10

0.1 - INTRODUCTION 0.1.7.4 Manual list

i) O.M. Part A General Basic ii) O.M. Part B Vol. 1 (FCOM) iii) O.M. Part B Vol. 2 (FCOM) iv) O.M. Part B Vol. 3 (QRH) v) O.M. Part C Route Manual vi) O.M. Part C Long Haul Manual vii) O.M. Part D Training Manual

viii) Syllabi: - RVSM, B-RNAV, CRM, AWO-LVP-LVTO, MNPS, CRM ix) Cabin Crew Manual (CCM)

x) Security Manual xi) OCC Manual

xii) Ground Operations Manual xiii) Quality Manual

0.1.7.5 Structure and contents of the Operations Manual 0.1.7.5.1 Part A: General/Basic (G/B)

This part consists of one manual and is published and amended by the Flight Operations Post-Holder. It contains details of the Company’s organisation, authority and responsibility, together with operational policy and procedures and operational information of value to Crew Members for a safe operation and shall comply with all relevant regulations.

The operational procedures in this part are based on the latest technical data and operational experience. If, however, they should at any time conflict with terms and/or specific procedures contained in the Aircraft Operating Manual supplied by the manufacturer in relation to a particular aeroplane type (see next paragraph), the meaning of the term and/or the manufacturer’s procedures take precedence and should be followed, unless explicitly specified in the present part of the Operations Manual.

Any such discrepancies should be brought to the immediate attention of the Flight Operations Post-Holder.

According to comparability and usability criteria of Operations Manuals specified at

previous subparagraph 0.1.7.2., Air Italy O.M. has been issued in accordance with EU-OPS 1 IEM 1.1045(c) with the following structure:

Part A GENERAL/BASIC

0 ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL 0.1 Introduction

0.2 System of amendment and revisions 1 ORGANISATION AND RESPONSABILITIES

1.1 Organisational Structure 1.2 Nominated Post-Holders

1.3 Responsibilities and duties of operations management personnel 1.4 Authority, duties and responsibilities of Commander

1.5 Duties and responsibilities of Crew Members other than the Commander 2 OPERATIONAL CONTROL AND SUPERVISION

2.1. Supervision of the operation by the Operator

2.2. System of promulgation of additional operational instructions and information

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2.4. Operational control 2.5. Powers of Authority 3 QUALITY SYSTEM 4 CREW COMPOSITION

4.1. Crew Composition

4.2. Designation of the Commander 4.3. Flight Crew incapacitation

4.4. Operation on more than one type 5 QUALIFICATION REQUIREMENTS

5.1. Description of licence, qualification/competency, training, checking requirements

5.2. Flight Crew 5.3. Cabin Crew

5.4. Training, checking and supervisory personnel 5.5. Other operations personnel

6 CREW HEALTH PRECAUTIONS 6.1. Crew health precautions 6.2. Health troubles on Board 6.3. Disinfection procedure 7 FLIGHT TIME LIMITATION

7.1 Flight and Duty Time limitation and Rest requirements

7.2 Exceedances of flight and duty time limitation and/or reduction of rest periods

8 OPERATING PROCEDURES 8.1 Flight Preparation Instructions

8.1.1. Minimum Flight Altitudes

8.1.2. Criteria for determining of usability of aerodromes

8.1.3. Methods for determination of Aerodrome Operating Minima

8.1.4. En-route Operating Minima for VFR flights or VFR portions of a flight

8.1.5. Presentation and Application of Aerodrome ad En-Route Operating Minima

8.1.6. Interpretation of meteorological information

8.1.7. Determination of the quantities of fuel, oil and water methanol carried

8.1.8. Mass and Centre of gravity 8.1.9. ATS Flight Plan

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GENERAL BASIC Chapt. 0.1 Page 11

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0.1 - INTRODUCTION

8.2.3. Procedures for the refusal of embarking 8.2.4. De-icing and Anti-icing on the Ground 8.3 Flight Procedures

8.3.1. VFR/IFR policy

8.3.2. Navigation Procedures 8.3.3. Altimeter setting procedures

8.3.4. Altitude alerting system procedures

8.3.5. Ground Proximity Warning System procedures 8.3.6. Policy and procedures fort the use of TCAS

8.3.7. Policy and procedures for in-flight fuel management

8.3.8. Adverse and potentially hazardous atmospheric conditions 8.3.9. Wake Turbulence

8.3.10. Crew Members at their stations

8.3.11. Use of safety belts for Crew and passengers 8.3.12. Admission to Flight Deck

8.3.13. Use of vacant Crew seats

8.3.14. Incapacitation of Crew Members 8.3.15. Cabin Safety Requirements 8.3.16. Passengers briefing procedures

8.3.17. Procedures for aeroplanes operated whenever required cosmic or solar radiation detection equipment is carried

8.3.18. Policy on the use of autopilot and auto throttle 8.3.19. Overweight Landings

8.3.20. Company’s Procedures and Techniques 8.3.21. Cabin Crew safety Briefing

8.4 All Weather Operations 8.5 ETOPS

8.6 Use of Minimum Equipment and Configuration Deviation List(s) 8.7 Non revenue flights

8.8 Oxygen Requirements 8.9 Cold Weather Operations

9 DANGEROUS GOODS AND WEAPONS 10 SECURITY

11 HANDLING OF ACCIDENTES AND OCCURRENCES 12 RULES OF THE AIR

13 LEASING

0.1.7.5.2 Part B: Flight Crew Operation Manual – Type Related

Air Italy adopts the Boeing FCOM system for the O.M. Part B and its titling system: PART B VOLUME 1 FCOM

0 Preface 0.0 Table of Contents 0.1 Model identifications 0.2 Introduction

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0.3 Abbrevations 0.4 Revision record 0.5 List of effective pages 0.6 Bulletin record L Limitations

NP Normal Procedures

SP Supplementary Procedures PART B VOLUME 2 FCOM

1 Airplane general, emergency equipment, doors, windows 2 Air system 3 Anti-ice, rain 4 Automatic flight 5 Communications 6 Electrical 7 Engines, APU 8 Fire protection 9 Flight controls 10 Flight instrument, display 11 Flight management, navigation 12 Fuel

13 Hydraulics 14 Landing gear 15 Warning system PART B VOLUME 3 QRH

QA Quick action index ANN Annunciated index NC normal checklist CI Checklist introduction NNC Non Normal checklist MAN Maneuvers

PI Performance inflight Index Index

EVAC Evacuation Checklist

0.1.7.5.3 Part C: Route and Aerodrome Instructions and Information Manuals (RM) Part C is structured as follow

1 Long haul manual

2 Route and aerodrome instruction and information 3 weight and balance

4 operational flight plan explanation 5 Nat track and distance tables 6 Low visibility minima

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Part A OPERATIONS MANUAL

GENERAL BASIC Chapt. 0.1

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OPERATIONS MANUAL Rev. 6 30 May 10

0.1 - INTRODUCTION

It is designed for the use of persons appointed to give or supervise training and periodical tests and contains the information and instructions necessary to enable them to carry out their duties.

It is issued on a personal basis to all Crew Members for the relevant part of interest.

According to comparability and usability criteria of Operations Manuals specified at previous sub-paragraph 0.1.7.2., Air Italy O.M. Part D has been issued in accordance with EU-OPS 1 IEM 1.1045(c) with the following structure:

1 TRAINING SYLLABI AND CHECKING PROGRAMMES - GENERAL 2 TRAINING SYLLABI AND CHECKING

2.1 Flight Crew 2.2 Cabin Crew

2.3 Operations Personnel including Crew Members 2.4 Operations Personnel other than Crew Members 3 PROCEDURES

3.1 Procedures for training and checking

3.2 Procedures to be applied in the event that personnel do not achieve or maintain required standards

3.3 Procedures to ensure that abnormal or emergency situations are not simulated during commercial air transportation flights

4 DOCUMENTATION AND STORAGE 0.1.7.5.5 Syllabi

The syllabI are regulated by a secondary procedure and are comprehensive material for training and recurrent training studies.

i) RVSM ii) LVO iii) CRM iv) MNPS v) B-RNAV

0.1.7.6 Terms & Abbreviations

Explanations of terms and words needed for the use of Operations Manual are contained in Appendix A Terms & Abbreviations at the end of O.M. Part A.

0.1.7.7 Responsibility for Issuance and Distribution of the Operations Manual.

Air Italy S.p.A. Operations Manual (OM) is issued under the responsibility of the Accountable Manager.

Distribution of the Parts of the Operations Manual will be in accordance with the Distribution List designated by the Flight Operations Post-Holder.

Each individual volume will be numbered and a Distribution List will be maintained as a record of the holders charged with the custody and amendment of each copy.

The distribution of the O.M. is reported in the Distribution List; the manual are distributed in Electronic copy (CD or download from the Company intranet via the Octopus system or official website) to the crews and, until further implementations, in paper version to the Aircraft and relevant offices.

Upon downloading the newest revision of the OM and signing off the appropriate checkbox in the Octopus system, all crew members acknowledge they have read and understood its contents before undertaking a flight and/or relevant activity, after their effective date.

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Air Italy has provided access to the Company intranet/Octopus system via PCs placed in the crew briefing rooms located in the various bases.

0.1.8 Routes and areas of operation

Air Italy S.p.A will ensure that operations are only conducted along such routes or within such areas, for which:

(1) Ground facilities and services, including meteorological services, are provided which are adequate for the planned operation;

(see OM Part A Ch 0)

(2) The performance of the aeroplane intended to be used is adequate to comply with minimum flight altitude requirements;

(see also OM Part A Ch 8.)

(3) The equipment of the aeroplane intended to be used meets the minimum requirements for the planned operation;

(see OM Part A Ch 0)Appropriate maps and charts are available; (see also OM Part A Ch 8)

(4) Adequate aerodromes are available within the time/distance limitations; (see also OM Part A Ch 8)

(5) An operator shall ensure that operations are conducted in accordance with any restriction on the routes or the areas of operation, imposed by the Authority.

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Part A OPERATIONS MANUAL

GENERAL BASIC Chapt. 0.2

Page 15

air italy

0 – ADMINISTRATION AND CONTROL OF

OPERATIONS MANUAL Rev. 6 30 May 10

0.2 – SYSTEM OF AMENDMENTS AND REVISIONS 0.2 SYSTEM OF AMENDMENTS AND REVISIONS

0.2.1 Responsibility for issuance and insertion of Amendments /Revisions

The O.M., or any necessary operational information, will be revised/issued as required by Regulations and Authorities in order to ensure that the instructions and information it contains are kept up to date.

Air Italy S.p.A. will supply the Authority with intended O.M. revisions in advance of the effective date.

When the revision concerns any part of the O.M. which must be approved in accordance with the regulations laid down on IEM OPS 1.1040 (Elements of the Operations Manual subject to approval), Air Italy S.p.A. will wait for this approval before the revision becomes effective unless immediate amendment is necessary in the interest of Safety.

Revisions to the O.M. will be promulgated by the Air Italy library OPS under the responsibility and authority of the F.O.P.H..

Insertion of Amendments/Revision into Operations Manual distributed in offices and on board aircraft are F.O.P.H. responsibility.

Insertion of Amendments/Revision into Operations Manual distributed to each Crew Member is a personal responsibility.

The F.O.P.H. will be responsible of checking, trough periodic recurrent training and checks, Company Crew Members keep their O.M.s updated.

Note: For OM Part B (FCOM/QRH) responsibility for updating remains with Boeing Co. except for normal procedures that are produced by the FOPH. The updating will come twice a year and Boeing Co. will inform Air Italy managers (AM, FOPH, CTPH, Fleet Mngr, FSM) via e-mail that the updating version is available in myboeingfleet account. In case of urgent modification needed a Service Bulletins will be produced by The Boeing co. and send to the Tech Dept. that is responsible to indoctrinate the FOPH

0.2.2 Amendment procedure

Note. An amendment to any page, no matter how small the amendment is, will mean the

reprint of the page and all sub-paragraphs if the amendment changes the total number of pages or its structure.

The portion of the text which have been raised will be indicated by vertical marginal lines adjacent to the changes, the page will show the new date and revision number.

Each Post Holder/Manager is responsible for the part/parts of OM of his competence according to the table below.

OM Part Responsible Post Holder/Manager

OM Part A FOPH

OM Part B FOPH

OM Part C NTO Manager

OM Part D CTPH

OM Part A (1.3, 2.3 11) FSM

OM Part A (10) Security Manager

All proposed amendments (including temporary revisions) to the OM are to be approved by the responsible Post Holder, endorsed by the Quality and signed the Accountable Manager prior to submission to the National Authority. Once internally approved, the amendments will be submitted to the Authority for approval/acceptance. The list of the OM parts that need Authority approval is reported in the introduction to this manual. The Authority will approve the OM by directly signing the approval page and the LEP.

References

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