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2012 /2013

Course & Program Guide

1601 N. Second St., Suite A-1

Millville, NJ 08332

Phone: 856-327-5555

Fax: 856-327-3737

www.njcareercenter.com

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General Information ...

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Who Could Benefit...

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Career Track Programs

Office Administration...

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Medical Office Administration ...

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Medical Billing & Coding Specialist

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Computer Support Specialist...

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Computer System Administrator...

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Computer System Engineer...

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Network Administrator ...

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Course Descriptions

Basic Computer Skills...

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Office Applications...

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Medical Administration...

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Technical Skills...

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Microsoft Training ...

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Business and Professional Applications

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Job Placement Assistance...

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Directions and Contact Information ...

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O f f i c e A d m i n i s t r a t i o n

M e d i c a l O f f i c e A d m i n i s t r a t i o n

New Jersey Career Center is dedicated to providing student-centered training focused on attaining

the knowledge and skills necessary to achieve industry certifications enabling individuals to reach

their educational and career goals at their own pace, with a flexible schedule in a professional

blended learning environment.

C o m p u t e r T e c h n o l o g y

P r o f e s s i o n a l D e v e l o p m e n t

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Once a student is accepted, New Jersey Career offers rolling enrollment. Students do not have to wait for the start of the traditional semester or a specified start date. Students can choose their start date in coordination with the NJCC

Admissions Department. The first day of class will begin with an orientation to acquaint the student with all the faculty and resources that NJCC has to offer.

NJCC Faculty & Staff

New Jersey Career Center has a highly professional team of faculty and staff with the education, experience and certifications that ensures NJCC’s commitment to quality education and training. Each faculty and staff member maintains an open door policy and is dedicated to helping all students attain their educational, training and career goals.

For more information or

to request an application and personal interview: Call

856-327-5555 ext. 140

e-mail: [email protected]

Or apply online by visiting us on the Web at:

www.njcareercenter.com

Overview of the School's Learning Environment and

Model:

New Jersey Career Center offers quality education that is both affordable and flexible. We are dedicated to the individual and can customize a training program to fit your career goals. Our unique learning environment integrates interactive learning with instructor oversight and mentoring to foster each student’s success working at their own pace with individualized instruction as needed.

For most students, schedule flexibility is key to successfully completing their goals. New Jersey Career Center can accommodate almost any schedule with day, evening and weekend hours. Each student has control of their own schedule within the operating hours of the school.

School Operating Hours

Monday – Friday 8:30am to 4:30pm Saturday –10:00am to2:000pm *Hour subject to change. Check with Admissions office for updates.

School Admission Requirements & Application

Process:

New Jersey Career Center’s Admissions process begins with a personal interview and tour of the NJCC facility. During the personal interview the Admissions Representative will assess your skill levels and prior experience in addition to assessing your educational and career goals. You will also have the opportunity to fill out the application for admission and request information about financial options.

For consideration for general admission to NJCC you must hold either a High School Diploma or GED. For admission to specific career tracks or courses there may be prerequisites required. During the student’s interview process the NJCC Admissions representative will ask some basic questions about the computer and/or require the student to take basic keyboarding and/or computer skills tests. Based on the student’s responses and/or scores, the student may be able to test out of the pre- requisite courses and immediately begin their core courses.

G

E N E R A L

I

N F O R M A T I O N

G r a d u a t i n g H i g h S c h o o l S t u d e n t s

C a r e e r s i n t h e f i e l d s o f c o m p u t e r t e c h n o l o g y , o f f i c e a d m i n i s t r a t i o n o r m e d i c a l b i l l i n g a n d c o d i n g o f f e r g r e a t o p p o r t u n i t i e s a n d s a l a r i e s . I n a r e l a t i v e l y s h o r t p e r i o d o f t i m e , s t u d e n t s c a n g a i n s k i l l s a n d c o m p l e t e i n d u s t r y c e r t i f i c a t i o n s t h a t w i l l n o t o n l y g e t t h e i r f o o t i n t h e d o o r f o r e m p l o y m e n t b u t w i l l a l s o l a y a t e r r i f i c f o u n d a t i o n f o r c a r e e r a d v a n c e m e n t .

S t u d e n t s P u r s u i n g T r a d i t i o n a l C o l l e g e

B u s i n e s s a p p l i c a t i o n s k i l l s s u c h a s M i c r o s o f t W o r d , E x c e l , O u t l o o k , a n d P o w e r P o i n t w i l l n o t o n l y g i v e s t u d e n t s a n e d g e i n t h e c o l l e g e a r e n a , b u t w i l l g i v e t h e m s t r o n g t o o l s t o u s e i n t h e i r f u t u r e c a r e e r s .

G r a d u a t i n g C o l l e g e S t u d e n t s

C e r t i f i c a t i o n a n d p r o f e s s i o n a l d e v e l o p m e n t c a n g i v e t h e c o m p e t i t i v e e d g e t o j u m p s t a r t t h e r e c e n t c o l l e g e g r a d u a t e ’ s c a r e e r a n d h e l p t h e s t u d e n t o n t h e p a t h t o s u c c e s s .

W

H O

C

O U L D

B

E N E F I T

F

R O M

A

T T E N D I N G

N JC C

I n d i vi d u a l s S e e k i n g a C a r e e r T r a n s i t i o n

N J C C c a n h e l p d e v e l o p n e w s k i l l s t h a t w i l l p r e p a r e s t u d e n t s f o r s u c c e s s i n a n e w c a r e e r i n c o m p u t e r t e c h n o l o g y , o f f i c e a d m i n i s t r a t i o n , M e d i c a l B i l l i n g & C o d i n g o r M e d i c a l O f f i c e A d m i n i s t r a t i o n .

E x p e r i e n c e d P r o f e s s i o n a l s

F o r p r o f e s s i o n a l s l o o k i n g f o r u p w a r d m o b i l i t y i n t h e i r c a r e e r s , p r o f e s s i o n a l d e v e l o p m e n t a n d c e r t i f i c a t i o n s w i l l h e l p s h a r p e n s k i l l s a n d g i v e t h e c o m p e t i t i v e e d g e t o r e a c h i n d i v i d u a l p r o f e s s i o n a l g o a l s .

B u s i n e s s e s a n d C o r p o r a t i o n s

N J C C c a n o f f e r a v a r i e t y o f t r a i n i n g s e r v i c e s t o i m p r o v e e m p l o y e e p r o d u c t i v i t y a n d s k i l l s . N J C C a l s o o f f e r s j o b c a n d i d a t e r e f e r r a l p r o g r a m s a n d o p p o r t u n i t i e s t o h o s t t r a i n e d & c e r t i f i e d i n t e r n s a n d e x t e r n s .

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2

Office Administration Specialist

Course Length – 7 months

Prerequisite Courses:

Keyboarding

Basic Computing

Computer Fundamentals

Working with Windows XP

Working with Windows Vista

Internet Fundamentals

Core Program includes:

Conducting Effective Internet Research

MOS Certification Track

o

Word

o

Excel

o

Power Point

o

Outlook

QuickBooks

Choice of Required Electives Include:

Microsoft Access (Advanced)

Microsoft Access Track I (Basic)

Microsoft Word Expert

Microsoft Excel Expert

* Students are required to meet 325 course hours for graduation from this program.

One Optional Elective – (not required for graduation)

* Students have the choice of one Business or Microsoft

Application Course

Professional Development Seminar Series:

Included as an optional student resource.

Business Reality Lecture & CBT Series –

o Business Ethics, Personal Presentation for Business, Business Etiquette & Conduct, Time Management/Getting Things Done, Managing Stress

Business Communication Lecture & CBT Series

o E-mail Etiquette, Phone Etiquette Better

Business Writing, Better Business

Communication,

Quality Customer Service Lecture & CBT Series

o Quality Customer Service, Customer Satisfaction, Calming Upset Customers

Managing Your Career Lecture & CBT Series

o Resume Writing and Review, Effective Interviewing Skills, Motivation and Goal Setting, Assertiveness, Marketing Yourself

Track Description

A d m i n i s t r a t i v e S p e c i a l i s t s a r e r e s p o n s i b l e f o r a v a r i e t y o f a d m i n i s t r a t i v e a n d c l e r i c a l d u t i e s n e c e s s a r y t o r u n a n o r g a n i z a t i o n e f f i c i e n t l y . T h e y s e r v e a s i n f o r m a t i o n a n d c o m m u n i c a t i o n m a n a g e r s f o r a n o f f i c e ; p l a n a n d s c h e d u l e m e e t i n g s a n d a p p o i n t m e n t s ; o r g a n i z e a n d m a i n t a i n p a p e r a n d e l e c t r o n i c f i l e s ; m a n a g e p r o j e c t s ; c o n d u c t r e s e a r c h ; a n d d i s s e m i n a t e i n f o r m a t i o n b y u s i n g t h e t e l e p h o n e , m a i l s e r v i c e s , w e b s i t e s , a n d e - m a i l . T h e y a l s o m a y h a n d l e t r a v e l a n d g u e s t a r r a n g e m e n t s . A d m i n i s t r a t i v e S p e c i a l i s t s a r e a i d e d i n t h e s e t a s k s b y a v a r i e t y o f o f f i c e e q u i p m e n t a n d u s e c o m p u t e r s t o d o t a s k s s u c h a s c r e a t e s p r e a d s h e e t s ; c o m p o s e c o r r e s p o n d e n c e ; m a n a g e d a t a b a s e s ; a n d c r e a t e p r e s e n t a t i o n s , r e p o r t s , a n d d o c u m e n t s u s i n g b u s i n e s s a p p l i c a t i o n s . T h e y a l s o m a y n e g o t i a t e w i t h v e n d o r s , m a i n t a i n a n d e x a m i n e l e a s e d e q u i p m e n t , p u r c h a s e s u p p l i e s , m a n a g e a r e a s s u c h a s s t o c k r o o m s o r c o r p o r a t e l i b r a r i e s , a n d r e t r i e v e d a t a f r o m v a r i o u s s o u r c e s . N e w J e r s e y C a r e e r C e n t e r ’ s O f f i c e A d m i n i s t r a t i o n S p e c i a l i s t C a r e e r T r a c k p r o v i d e s t h e e d u c a t i o n a n d t o o l s n e e d e d f o r s t u d e n t s t o e n t e r o r e n h a n c e a d m i n i s t r a t i v e c a r e e r s b y p r o v i d i n g t h e n e c e s s a r y t r a i n i n g t o e a r n t h e N J C C A d m i n i s t r a t i v e S p e c i a l i s t c e r t i f i c a t e a n d t h e M i c r o s o f t O f f i c e S p e c i a l i s t c e r t i f i c a t i o n s .

Admissions Requirements

T h e O f f i c e A d m i n i s t r a t i o n S p e c i a l i s t C a r e e r T r a c k r e q u i r e s p r e r e q u i s i t e s . D u r i n g t h e s t u d e n t ’ s i n t e r v i e w p r o c e s s t h e N J C C a d m i s s i o n s r e p r e s e n t a t i v e w i l l a s k t h e a p p l y i n g s t u d e n t s o m e b a s i c q u e s t i o n s a b o u t t h e c o m p u t e r a n d / o r r e q u i r e t h e s t u d e n t t o t a k e b a s i c k e y b o a r d i n g a n d c o m p u t e r s k i l l s t e s t s . B a s e d o n t h e s t u d e n t ’ s r e s p o n s e s a n d / o r s c o r e s t h e s t u d e n t m a y b e a b l e t o t e s t o u t o f t h e p r e r e q u i s i t e c o u r s e s a n d i m m e d i a t e l y b e g i n t h e i r c o r e c o u r s e s . ( No monetary

credit for testing out of prerequisites.)

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3

Medical Office Administration Specialist

Course Length – 7 months

Prerequisite Courses

Keyboarding

Basic Computing

Computer Fundamentals

Working with Windows XP

Working with Windows Vista

Internet Fundamentals

Core Program includes:

*New Jersey Career is a certified National Healthcareer

Association training site.

Medical Office Software & Procedures

Medical Billing 1 / Health Insurance Processing

Medical Terminology 1

Medical Terminology2

QuickBooks

MOS Specialist Certifications

o

Word

o

Excel

o

Outlook

Professional Development Seminar Series:

Included as an optional student resource.

Business Reality Lecture & CBT Series –

o Business Ethics; Personal Presentation for Business; Business Etiquette & Conduct

Business Communication Lecture & CBT Series

o E-mail Etiquette; Phone Etiquette Better Business Writing; Better Business Communication

Quality Customer Service Lecture & CBT Series

o Quality Customer Service; Customer Satisfaction; Calming Upset Customers.

Managing Your Career Lecture & CBT Series

o Resume Writing and Review; Effective Interviewing Skills, Motivation and Goal Setting; Assertiveness; Marketing Yourself

Track Description

T h e m e d i c a l f i e l d o f f e r s a d i v e r s e s e l e c t i o n o f e m p l o y m e n t o p p o r t u n i t i e s i n a d m i n i s t r a t i v e p o s i t i o n s . M e d i c a l o f f i c e s , h o s p i t a l s , s u r g i c a l c e n t e r s a n d c l i n i c s a l l h a v e t h e n e e d f o r p r o f e s s i o n a l s w h o s e s k i l l s i n c l u d e M e d i c a l T e r m i n o l o g y a n d M e d i c a l O f f i c e a n d B u s i n e s s C o m p u t e r A p p l i c a t i o n s . T h e M e d i c a l O f f i c e A d m i n i s t r a t i o n S p e c i a l i s t C a r e e r T r a c k p r e p a r e s s t u d e n t s t o e n t e r a d m i n i s t r a t i v e c a r e e r s i n t h e m e d i c a l f i e l d w i t h s k i l l s t h a t c a n b e a p p l i e d i n v a r i o u s m e d i c a l e n v i r o n m e n t s . T h e s u c c e s s f u l s t u d e n t w i l l g a i n t h e s k i l l s n e c e s s a r y t o a t t a i n t h e N J C C M e d i c a l O f f i c e A d m i n i s t r a t i o n S p e c i a l i s t C e r t i f i c a t e a n d t h e f o l l o w i n g i n d u s t r y c e r t i f i c a t i o n s : M i c r o s o f t O f f i c e S p e c i a l i s t C e r t i f i c a t i o n s ; N a t i o n a l H e a l t h c a r e e r A s s o c i a t i o n ’ s C e r t i f i e d M e d i c a l A d m i n i s t r a t i v e A s s i s t a n t ( C M A A ) .

Admissions Requirements

T h e M e d i c a l O f f i c e A d m i n i s t r a t i o n S p e c i a l i s t P r o g r a m r e q u i r e s p r e r e q u i s i t e s . D u r i n g t h e s t u d e n t ’ s i n t e r v i e w p r o c e s s t h e N J C C A d m i s s i o n s r e p r e s e n t a t i v e w i l l a s k t h e a p p l i c a n t s o m e b a s i c q u e s t i o n s a b o u t t h e c o m p u t e r a n d / o r r e q u i r e t h e s t u d e n t t o t a k e b a s i c k e y b o a r d i n g a n d c o m p u t e r s k i l l s t e s t s . B a s e d o n t h e s t u d e n t ’ s r e s p o n s e s a n d / o r s c o r e s t h e s t u d e n t m a y b e a b l e t o t e s t o u t o f t h e p r e r e q u i s i t e c o u r s e s a n d i m m e d i a t e l y b e g i n t h e i r c o r e c o u r s e s . (no monetary credit for testing

out of prerequisites.)

Medical Office Administration

According to the New Jersey Department of Labor, Medical

Administration is an “in demand” field.

Train for success and expand your job opportunities at New

Jersey Career Center.

Offi

ce

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4

Medical Billing & Coding Specialist

Course Length - 8 months

Prerequisite Courses:

Keyboarding

Basic Computing

Computer Fundamentals

Working with Windows XP

Working with Windows Vista

Internet Fundamentals

Core Program includes:

*New Jersey Career is a certified National Healthcareer

Association training site.

Medical Terminology I

Medical Terminology 2

Medical Office Software & Procedures

Medical Billing 1 / Health Insurance Processing

Medical Billing 2

Medical Coding

MOS Specialist Certifications

o

Word

o

Excel

o

Outlook

Research Using the Internet

QuickBooks

Professional Development Seminar Series:

Included as an optional student resource.

Business Reality Lecture & CBT Series –

o Business Ethics; Personal Presentation for Business; Business Etiquette & Conduct

Business Communication Lecture & CBT Series

o E-mail Etiquette; Phone Etiquette,Better Business Writing; Better Business Communication

Quality Customer Service Lecture & CBT Series

o Quality Customer Service;Customer Satisfaction; Calming Upset Customers

Managing Your Career Lecture & CBT Series

o Resume Writing and Review; Effective Interviewing Skills; Motivation and Goal Setting; Assertiveness; Marketing Yourself

Medical Billing & Coding Specialist

Y o u c a n b e g i n y o u r c a r e e r a n d g a i n

e n d u r i n g

s k i l l s

t h a t

w i l l

f u e l

y o u r

s u c c e s s i n t o t h e f u t u r e t h r o u g h c h o o s i n g

t h e N J C C C a r e e r T r a c k t o m a t c h y o u r

i n d i v i d u a l g o a l s .

Career Track Description

T h e M e d i c a l B i l l i n g a n d C o d i n g C a r e e r T r a c k p r e p a r e s s t u d e n t s t o e n t e r t h e M e d i c a l B i l l i n g & C o d i n g c a r e e r w i t h s k i l l s t h a t c a n b e a p p l i e d i n v a r i o u s m e d i c a l e n v i r o n m e n t s . T h e s u c c e s s f u l s t u d e n t w i l l a t t a i n t h e N J C C M e d i c a l B i l l i n g & C o d i n g S p e c i a l i s t C e r t i f i c a t e a n d t h e f o l l o w i n g i n d u s t r y c e r t i f i c a t i o n s : M i c r o s o f t O f f i c e S p e c i a l i s t C e r t i f i c a t i o n s; N a t i o n a l H e a l t h c a r e e r A s s o c i a t i o n ’ s C e r t i f i e d B i l l i n g & C o d i n g S p e c i a l i s t ( C B C S ) .

Admissions Requirements

T h e M e d i c a l B i l l i n g & C o d i n g S p e c i a l i s t P r o g r a m r e q u i r e s p r e r e q u i s i t e s. D u r i n g t h e s t u d e n t ’ s i n t e r v i e w p r o c e s s t h e N J C C A d m i s s i o n s r e p r e s e n t a t i v e w i l l a s k t h e a p p l y i n g s t u d e n t s o m e b a s i c q u e s t i o n s a b o u t t h e c o m p u t e r a n d / o r r e q u i r e t h e s t u d e n t t o t a k e b a s i c k e y b o a r d i n g a n d c o m p u t e r s k i l l s t e s t s . B a s e d o n t h e s t u d e n t ’ s r e s p o n s e s a n d / o r s c o r e s t h e s t u d e n t m a y b e a b l e t o t e s t o u t o f t h e p r e r e q u i s i t e c o u r s e s a n d i m m e d i a t e l y b e g i n t h e i r c o r e c o u r s e s .

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5

Computer Support Specialist

Choose either:

The PC Specialist Track or The Help Desk Track

Prerequisite Courses

*

Required for all Computer Support Specialist programs

Keyboarding

Basic Computing

Computer Fundamentals

Working with Windows XP

Working with Windows Vista

Internet Fundamentals

Conducting Effective Internet Research

Additional Prerequisite Courses:

Word Core

Outlook

Core Courses:

A+ IT Technician

(This is a 2 part course including the following)

o

Essentials (701)

o

A+ Practical Applications (702)

Choose either

Network + or

Choose 2 of the following:

Microsoft Window XP

Microsoft Windows Vista

Server +

Security +

Core Courses:

Microsoft Office Certification Series

o

Word

o

Excel

o

Power Point

o

Outlook

Required Elective Courses:

o

Word Expert

o

Excel Expert

A+ IT Technician

(This is a 2 part course including the following)

o

Essentials (#220-701)

o

A+ Practical Applications (#220-702)

Optional Elective – Not Required

o

Microsoft Access

Track Description

C o m p u t e r s u p p o r t s p e c i a l i s t s p r o v i d e t e c h n i c a l a s s i s t a n c e , s u p p o r t , a n d a d v i c e t o c u s t o m e r s a n d o t h e r u s e r s . T h i s o c c u p a t i o n a l g r o u p i n c l u d e s t e c h n i c a l s u p p o r t s p e c i a l i s t s a n d h e l p d e s k t e c h n i c i a n s . T h e s e t r o u b l e s h o o t e r s i n t e r p r e t p r o b l e m s a n d p r o v i d e t e c h n i c a l s u p p o r t f o r h a r d w a r e , s o f t w a r e , a n d s y s t e m s . T h e y a n s w e r t e l e p h o n e c a l l s , a n a l y z e p r o b l e m s b y u s i n g a u t o m a t e d d i a g n o s t i c p r o g r a m s , a n d r e s o l v e r e c u r r i n g d i f f i c u l t i e s . S u p p o r t s p e c i a l i s t s m a y w o r k e i t h e r w i t h i n a c o m p a n y t h a t u s e s c o m p u t e r s y s t e m s o r d i r e c t l y f o r a c o m p u t e r h a r d w a r e o r s o f t w a r e v e n d o r . I n c r e a s i n g l y , t h e s e s p e c i a l i s t s w o r k f o r h e l p d e s k o r s u p p o r t s e r v i c e s f i r m s , f o r w h i c h t h e y p r o v i d e c o m p u t e r s u p p o r t t o c l i e n t s o n a c o n t r a c t b a s i s . T h e C o m p u t e r S u p p o r t S p e c i a l i s t C a r e e r T r a c k p r e p a r e s t h e s t u d e n t s e e k i n g a c a r e e r i n s u p p o r t i n g t h e i n t e r n a l o r e x t e r n a l e n d u s e r i n a t y p i c a l o f f i c e e n v i r o n m e n t i n v a r i o u s i n d u s t r i e s . T h e s u c c e s s f u l s t u d e n t w i l l g a i n t h e s k i l l s n e c e s s a r y t o a t t a i n e i t h e r t h e i r :  N J C C P C S p e c i a l i s t a l o n g w i t h C o m p T i a A + I T T e c h n i c i a n C e r t i f i c a t i o n a n d o n e o f t h e f o l l o w i n g : C o m p T i a N e t + C e r t i f i c a t i o n o r C o m p T i a S e r v e r + o r C o m p T i a S e c u r i t y + .  H e l p D e s k , a l o n g w i t h t h e M i c r o s o f t O f f i c e M a s t e r C e r t i f i c a t i o n a n d C o m p T i a A + I T T e c h n i c i a n C e r t i f i c a t i o n .

Admissions Requirements

T h e C o m p u t e r S u p p o r t S p e c i a l i s t P r o g r a m r e q u i r e s p r er e q u i s i t e s . D u r i n g t h e s t u d e n t ’ s i n t e r v i e w p r o c e s s t h e N J C C A d m i s s i o n s r e p r e s e n t a t i v e w i l l a s k t h e a p p l i c a n t s o m e b a s i c q u e s t i o n s a b o u t t h e c o m p u t e r a n d / o r r e q u i r e t h e s t u d e n t t o t a k e b a s i c k e y b o a r d i n g a n d c o m p u t e r s k i l l s t e s t s . B a s e d o n t h e s t u d e n t ’ s r e s p o n s e s a n d / o r s c o r e s t h e s t u d e n t m a y b e a b l e t o t e s t o u t o f t h e p r e r e q u i s i t e c o u r s e s a n d i m m e d i a t e l y b e g i n t h e i r c o r e c o u r s e s . T o e n r o l l i n t h e H e l p D e s k p r o g r a m y o u m u s t h a v e a m i n i m u m o f 1 y e a r w o r k e x p e r i e n c e u s i n g t h e M i c r o s o f t O f f i c e a p p l i c a t i o n s .

C

O M P U T E R

S

U P P O R T

S

P E C I A L I S T

PC Specialist

Course Length – 7 months

Help Desk

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6

D

System Administrator

Course Length – 6 months

Basic Requirements:

Students must be proficient and be able to test out of the following before being considered for acceptance into the System Administration Track

.

Keyboarding

Basic Computing

Computer Fundamentals

Working with Windows XP

Working with Windows Vista

Internet Fundamentals

Conducting Effective Internet Research

Prerequisite Courses:

Word Core

Outlook

Additional prerequisites may be required based on

pre-admission testing and prior computer experience.

Core Courses:

Choice of one of the Following Required Electives:

Windows XP Professional

Windows Vista Professional

Required Core Courses; (all are required)

Windows Server

Windows Network Infrastructure

Choice of one of the Following Required Electives:

Security +

Security in a Server Network

Professional Development Seminar Series

Included as an optional student resource.

Business Reality Lecture & CBT Series –

o Business Ethics; Personal Presentation for Business; Business Etiquette & Conduct

Business Communication Lecture & CBT Series

o E-mail Etiquette; Phone Etiquette,Better Business Writing; Better Business Communication

Quality Customer Service Lecture & CBT Series

o Quality Customer Service;Customer Satisfaction; Calming Upset Customers

Managing Your Career Lecture & CBT Series

o Resume Writing and Review; Effective Interviewing Skills; Motivation and Goal Setting; Assertiveness; Marketing Yourself

Track Description

S y s t e m s A d m i n i s t r a t o r s a r e t h e i n f o r m a t i o n t e c h n o l o g y e m p l o y e e s r e s p o n s i b l e f o r t h e e f f i c i e n t u s e o f n e t w o r k s b y o r g a n i z a t i o n s . T h e y e n s u r e t h a t t h e d e s i g n o f a n o r g a n i z a t i o n ’ s c o m p u t e r s i t e a l l o w s a l l o f t h e c o m p o n e n t s , i n c l u d i n g c o m p u t e r s , t h e n e t w o r k , a n d s o f t w a r e , t o f i t t o g e t h e r a n d w o r k p r o p e r l y . F u r t h e r m o r e , t h e y m o n i t o r a n d a d j u s t t h e p e r f o r m a n c e o f e x i s t i n g c o m p u t e r s y s t e m s a n d c o n t i n u a l l y s u r v e y t h e c u r r e n t c o m p u t e r s i t e t o d e t e r m i n e f u t u r e s y s t e m n e e d s . A d m i n i s t r a t o r s a l s o t r o u b l e s h o o t p r o b l e m s r e p o r t e d b y u s e r s a n d b y a u t o m a t e d m o n i t o r i n g s y s t e m s a n d m a k e r e c o m m e n d a t i o n s f o r e n h a n c e m e n t s i n t h e i m p l e m e n t a t i o n o f f u t u r e s e r v e r s a n d n e t w o r k s . C o m p u t e r s y s t e m s a d m i n i s t r a t o r s a r e i n v o l v e d i n r o u t i n e m a i n t e n a n c e a n d m o n i t o r i n g o f c o m p u t e r s y s t e m s , t y p i c a l l y w o r k i n g b e h i n d t h e s c e n e s i n a n o r g a n i z a t i o n . A f t e r g a i n i n g e x p e r i e n c e a n d e x p e r t i s e , t h e y o f t e n a r e a b l e t o a d v a n c e i n t o m o r e s e n i o r - l e v e l p o s i t i o n s i n w h i c h t h e y t a k e o n m o r e r e s p o n s i b i l i t i e s . F o r e x a m p l e , s e n i o r c o m p u t e r s y s t e m s a d m i n i s t r a t o r s m a y p r e s e n t r e c o m m e n d a t i o n s t o m a n a g e m e n t o n m a t t e r s r e l a t e d t o a c o m p a n y ’ s c o m p u t e r s y s t e m s . T h e y a l s o m a y t r a n s l a t e t h e n e e d s o f a n o r g a n i z a t i o n i n t o a s e t o f t e c h n i c a l r e q u i r e m e n t s b a s e d o n t h e a v a i l a b l e t e c h n o l o g y . T h e C o m p u t e r S y s t e m A d m i n i s t r a t i o n C a r e e r T r a c k p r e p a r e s t h e s t u d e n t s e e k i n g a c a r e e r a s a S y s t e m A d m i n i s t r a t o r . T h e s u c c e s s f u l s t u d e n t w i l l g a i n t h e s k i l l s n e e d e d t o a t t a i n t h e N J C C C o m p u t e r S y s t e m A d m i n i s t r a t o r C e r t i f i c a t e a n d t h e 4 M C P c e r t i f i c a t i o n s n e c e s s a r y t o a c h i e v e t h e M i c r o s o f t C e r t i f i e d S y s t e m s A d m i n i s t r a t o r ( M C S A C e r t i f i c a t i o n ) .

Admissions Requirements

T h e C o m p u t e r S y s t e m s A d m i n i s t r a t i o n C a r e e r T r a c k r e q u i r e s p r er e q u i s i t e s . D u r i n g t h e s t u d e n t ’ s i n t e r v i e w p r o c e s s t h e N J C C A d m i s s i o n s r e p r e s e n t a t i v e w i l l a s k t h e a p p l i c a n t s o m e b a s i c q u e s t i o n s a b o u t t h e c o m p u t e r a n d / o r r e q u i r e t h e s t u d e n t t o t a k e b a s i c k e y b o a r d i n g a n d c o m p u t e r s k i l l s t e s t s . B a s e d o n t h e s t u d e n t ’ s r e s p o n s e s a n d / o r s c o r e s t h e s t u d e n t m a y b e a b l e t o t e s t o u t o f t h e p r e r e q u i s i t e c o u r s e s a n d i m m e d i a t e l y b e g i n t h e i r c o r e c o u r s e s .

C

O M P U T E R

S

Y S T E M

A

D M I N I S T R A T O R

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7

Systems Engineer

Course Length - 12 months

Basic Requirements:

Basic Computing

Computer Fundamentals

Working with Windows XP

Working with Windows Vista

Keyboarding

Internet Fundamentals

Conducting Effective Internet Research

Prerequisite Courses:

Word Core & Expert

Outlook

A+

Network+

Core Courses:

Choice of one of the Following Required Electives:

Windows XP Professional

Windows Vista

Required Core Courses (all are required):

Managing and Maintaining a Server Environment

Implementing a Server Network Infrastructure

Planning a Server Network Infrastructure

Implementing a Server Active Directory

Infrastructure

Designing a Server Network Infrastructure

Choice of one of the following required electives;

Configuring Exchange Server

Implementing and Managing Exchange Server

Designing Security for a Server Network

Implementing and Administering Security in a

Server 2003 Network

SQL Server 2005

Security+

Professional Seminar Series

Included as an optional student resource.

Business Reality Lecture & CBT Series

Business Communication Lecture & CBT Series

Quality Customer Service Lecture & CBT Series

Managing Your Career Lecture & CBT Series

Management Tools

Systems Engineer

T h e S y s t e m s E n g i n e e r P r o g r a m p r e p a r e s t h e s t u d e n t s s e e k i n g a c a r e e r a s S y s t e m s E n g i n e e r s , T e c h n i c a l S u p p o r t E n g i n e e r s , a n d T e c h n i c a l C o n s u l t a n t s . S y s t e m s E n g i n e e r s w o r k i n a p p l i c a t i o n s o r s y s t e m s d e v e l o p m e n t , a n a l y z e u s e r s ’ n e e d s a n d d e s i g n , c o n s t r u c t , t e s t , a n d m a i n t a i n c o m p u t e r a p p l i c a t i o n s s o f t w a r e o r s y s t e m s . T h e s u c c e s s f u l s t u d e n t w i l l a t t a i n t h e s k i l l s n e e d e d t o a t t a i n t h e i r N J C C S y s t e m s E n g i n e e r i n g C e r t i f i c a t e a n d e a r n t h e 7 M C P c e r t i f i c a t i o n s t o a c h i e v e t h e M C S E ( M i c r o s o f t C e r t i f i e d S y s t e m E n g i n e e r ) . T h e M i c r o s o f t C e r t i f i e d S y s t e m s E n g i n e e r ( M C S E ) c r e d e n t i a l i s t h e p r e m i e r c e r t i f i c a t i o n f o r p r o f e s s i o n a l s w h o a n a l y z e t h e b u s i n e s s r e q u i r e m e n t s a n d d e s i g n a n d i m p l e m e n t t h e i n f r a s t r u c t u r e f o r b u s i n e s s s o l u t i o n s b a s e d o n t h e M i c r o s o f t W i n d o w s 2 0 0 3 p l a t f o r m a n d M i c r o s o f t W i n d o w s S e r v e r S y s t e m . I m p l e m e n t a t i o n r e s p o n s i b i l i t i e s i n c l u d e i n s t a l l i n g , c o n f i g u r i n g , a n d t r o u b l e s h o o t i n g n e t w o r k s y s t e m s .

Admissions Requirements

T h e S y s t e m s E n g i n e e r C a r e e r T r a c k r e q u i r e s p r er e q u i s i t e s . D u r i n g t h e s t u d e n t ’ s i n t e r v i e w p r o c e s s t h e N J C C A d m i s s i o n s r e p r e s e n t a t i v e w i l l a s k t h e a p p l y i n g s t u d e n t s o m e b a s i c q u e s t i o n s a b o u t t h e c o m p u t e r a n d / o r r e q u i r e t h e s t u d e n t t o t a k e b a s i c k e y b o a r d i n g a n d c o m p u t e r s k i l l s t e s t s . Ba s e d o n t h e s t u d e n t ’ s r e s p o n s e s a n d / o r s c o r e s t h e s t u d e n t m a y b e a b l e t o t e s t o u t o f t h e p r e r e q u i s i t e c o u r s e s a n d i m m e d i a t e l y b e g i n t h e i r c o r e c o u r s e s .

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8

Network Specialist

Course Length – 6 months

Basic Requirements:

Students must be proficient and be able to test out of the following before being considered for acceptance into the Network Administration Program.

Basic Computing

Computer Fundamentals

Working with Windows XP

Working with Windows Vista

Keyboarding

Internet Fundamentals

Conducting Effective Internet Research

Prerequisite Courses:

Students must be proficient and be able to test out of the following before being considered for acceptance into the Network Administration Program.

Word Core & Expert

Outlook

A+

Core Courses:

Network+

Cisco Certified Network Associate

Security +

Choose One for a required Elective

o

Server +

o

Linux +

Professional Development Seminar Series

Included as an optional student resource.

Business Reality Lecture & CBT Series

Business Communication Lecture & CBT Series

Quality Customer Service Lecture & CBT Series

Managing Your Career Lecture & CBT Series

Track Description

N e t w o r k A d m i n i s t r a t o r s d e s i g n , i n s t a l l , a n d s u p p o r t a n o r g a n i z a t i o n ’ s l o c a l a r e a n e t w o r k ( L A N ) , w i d e -a r e -a n e t w o r k ( W A N ) , n e t w o r k s e g m e n t , I n t e r n e t , o r i n t r a n e t s y s t e m . T h e y p r o v i d e d a y - t o - d a y o n s i t e a d m i n i s t r a t i v e s u p p o r t f o r s o f t w a r e u s e r s i n a v a r i e t y o f w o r k e n v i r o n m e n t s , i n c l u d i n g p r o f e s s i o n a l o f f i c e s , s m a l l b u s i n e s s e s , l a r g e c o r p o r a t i o n s , a n d g o v e r n m e n t . T h e y m a i n t a i n n e t w o r k h a r d w a r e a n d s o f t w a r e , a n a l y z e p r o b l e m s , a n d m o n i t o r t h e n e t w o r k t o e n s u r e i t s a v a i l a b i l i t y t o s y s t e m u s e r s . T h e s e w o r k e r s g a t h e r d a t a t o i d e n t i f y c u s t o m e r n e e d s a n d t h e n u s e t h e i n f o r m a t i o n t o i d e n t i f y , i n t e r p r e t , a n d e v a l u a t e s y s t e m a n d n e t w o r k r e q u i r e m e n t s . N e t w o r k A d m i n i s t r a t o r s a l s o m a y p l a n , c o o r d i n a t e , a n d i m p l e m e n t n e t w o r k s e c u r i t y m e a s u r e s . E n t r y - l e v e l n e t w o r k a d m i n i s t r a t o r s a r e i n v o l v e d i n r o u t i n e m a i n t e n a n c e a n d m o n i t o r i n g o f c o m p u t e r s y s t e m s , t y p i c a l l y w o r k i n g b e h i n d t h e s c e n e s i n a n o r g a n i z a t i o n . A f t e r g a i n i n g e x p e r i e n c e a n d e x p e r t i s e , t h e y a r e o f t e n a b l e t o a d v a n c e i n t o m o r e s e n i o r - l e v e l p o s i t i o n s i n w h i c h t h e y t a k e o n m o r e r e s p o n s i b i l i t i e s . F o r e x a m p l e , s e n i o r n e t w o r k a d m i n i s t r a t o r s m a y p r e s e n t r e c o m m e n d a t i o n s t o m a n a g e m e n t o n m a t t e r s r e l a t e d t o a c o m p a n y ’ s n e t w o r k . T h e y a l s o m a y t r a n s l a t e t h e n e e d s o f a n o r g a n i z a t i o n i n t o a s e t o f t e c h n i c a l r e q u i r e m e n t s b a s e d o n t h e a v a i l a b l e t e c h n o l o g y . T h e N e t w o r k A d m i n i s t r a t i o n C a r e e r T r a c k p r e p a r e s t h e s t u d e n t s e e k i n g a c a r e e r a s a N e t w o r k A d m i n i s t r a t o r . T h e s u c c e s s f u l s t u d e n t w i l l g a i n t h e s k i l l s n e c e s s a r y t o a t t a i n t h e N J C C N e t w o r k A d m i n i s t r a t i o n C e r t i f i c a t e , C o m p T I A N E T + C e r t i f i c a t i o n , C C N A C e r t i f i c a t i o n , a n d o n e o f 2 e l e c t i v e C e r t i f i c a t i o n s ( C N A 6 C e r t i f i c a t i o n o r S e c u r i t y + C e r t i f i c a t i o n ) .

Admissions Requirements

T h e N e t w o r k A d m i n i s t r a t i o n C a r e e r T r a c k r e q u i r e s p r er e q u i s i t e s . D u r i n g t h e s t u d e n t ’ s i n t e r v i e w p r o c e s s t h e N J C C A d m i s s i o n s r e p r e s e n t a t i v e w i l l a s k t h e a p p l i c a n t s o m e b a s i c q u e s t i o n s a b o u t t h e c o m p u t e r a n d / o r r e q u i r e t h e s t u d e n t t o t a k e b a s i c k e y b o a r d i n g a n d c o m p u t e r s k i l l s t e s t s . B a s e d o n t h e s t u d e n t ’ s r e s p o n s e s a n d / o r s c o r e s t h e s t u d e n t m a y b e a b l e t o t e s t o u t o f t h e p r e r e q u i s i t e c o u r s e s a n d i m m e d i a t e l y b e g i n t h e i r c o r e c o u r s e s .

N

E T W O R K

A

D M I N I S T R A T O R

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9

Basic Computing

This course provides a fundamental understanding of the concepts that make using your computer a comfortable and rewarding experience. The course will provide you the knowledge of the components that make up your computer, and help you learn practical tips for using the PC.

Computer Fundamentals

This course provides a fundamental understanding of PC hardware and how it works. From power supplies to memory, you’ll have a solid understanding of the components inside the case, what they look like, what they do, and how they work together. At the conclusion of this course you will understand the basics of PC operation, maintenance, and connectivity.

Internet Fundamentals

This course explains what the Internet really is, how it works, and how you can best use this tool – defining terms, explaining etiquette, and showing you the power of an Internet so huge that most people only experience a fraction of what it has to offer.

Working with Windows XP

This course uses real world scenarios to help you optimize your system with enhanced settings, browser and e-mail options, and much more. You’ll learn how to use advanced features including the photo editing suite, digital media library and moviemaker interface. As you become familiar with the Windows XP environment you’ll build time-saving skills that help you get the most from your PC and become more productive.

Working with Windows Vista

This course will help students optimize their understanding and knowledge of windows vista. Students will learn about navigating within Windows Vista, Vista desktop features, organizing and view files, file protection and restore, multimedia for improved communication, internet security and much more. This course will give the student the knowledge and skills to be comfortable and productive working within the Windows Vista operating system.

Conducting Effective Research

Using the Internet

This is an instructor led supplemental course that takes our course on Internet Fundamentals to the next level with practical hands on internet research techniques. This supplement provides greater detail on how to use browsers, indexes, and search engines to locate information via the Internet. (Internet Fundamentals is a prerequisite for this course.)

Microsoft Word

Microsoft Word is one of today’s most widely used communication tools. Whether you’re a Word novice or you already know the basics of Word and want to learn more, the Word course takes you step-by-step through the features of Word . At the conclusion of this course you’ll feel comfortable using Word to accomplish your communication tasks. Students completing the course will be prepared to pass the Microsoft Office Specialist (MOS) Word exams.

Microsoft Excel

Nearly every organization today regardless of size uses spreadsheets to analyze data and do “what if” projections of future scenarios. Expert instructors use practical examples to show you Excel fundamentals before moving step-by-step into more advanced topics like graphs, charting, formulas and macros. At the conclusion of this course, you’ll feel confident in your ability to use Excel for powerful business applications. Students completing the course will be prepared to pass the Microsoft Office Specialist (MOS) exams for Excel.

Microsoft Access (Advanced)

Relational databases are a critical component of the infrastructure that allows modern society to easily store, index and share information. In the Access course, you’ll learn basic and advanced capabilities of this popular database tool. Students taking this course will learn subjects including building databases, querying data, designing forms and generating reports. At the conclusion of this course you’ll understand how to use Access to organize, retrieve, and share information. Students completing the course will be prepared to pass the Microsoft Office Specialist (MOS) exam for Access.

Microsoft PowerPoint

The ability to effectively present information to an audience is one of the most useful and valuable business skills you can possess. With the Microsoft PowerPoint course, you’ll quickly progress beyond the pick a template and type in some text basics that are so common in

PowerPoint presentations. Students will learn how to make PowerPoint presentations connect that with the audience. At the conclusion of this course you’ll understand how to create PowerPoint presentations that bring your ideas to life and communicate your message. Students completing the course will be prepared to pass the Microsoft Office Specialist (MOS) exam for PowerPoint.

Microsoft Outlook

In the Outlook course, you’ll learn to take full advantage of all the benefits of this latest version of one of the most widely used communication tools. Students will learn about using the powerful personal organization, time management, calendaring, and email capabilities of Outlook to manage communications and schedule. At the conclusion of this course, you’ll feel comfortable using all the features of Outlook. Students completing the course will be prepared to pass the Microsoft Office Specialist (MOS) exam for Outlook.

*Word Expert, Excel Expert and Access Track One also available see

page 14.

Students have the option of choosing from the following Microsoft Office Application Courses in either the 2003 or the 2007 track.

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Medical Billing II

In this course emphasis is placed on medical accounting records, patient scheduling, patient billing, and maintaining health records on the computer in addition to current medical software applications. Students will learn and practice the fundamentals of a computerized accounting system for a medical provider. Success in this course requires a basic level of competency with computers, word processing, spreadsheet, and database (electronic records) concepts. This course covers the medical billing objectives for the National Healthcareer Association’s Certified Billing and Coding Specialist.

Medical Terminology Part I

This course is the first of 2 interrelated courses in Medical Terminology. Courses must be taken in sequence. Medical Terminology 1 consists of 8 modules which introduce the medical terminology, spelling, and definitions that are needed to be successful in a health-related career. Students will gain comprehensive medical terminology skills through a unique combination of anatomy and physiology, word building principles, and phonetic “sounds like” pronunciations. Content is organized according to body systems, one chapter per system. Exercises focus on learning prefixes, suffixes, root words, and combining forms. Students will learn medical abbreviations, acronyms, and medical symbols in order to achieve fluency with terminology used in a medical office environment.

Medical Terminology Part II

This course is the second of 2 interrelated courses in Medical Terminology. Courses must be taken in sequence. Medical Terminology 2 consists of 8 modules which continue to cover the medical terminology, spelling, and definitions that are needed to be successful in a health-related career. Students will gain comprehensive medical terminology skills through a unique combination of anatomy and physiology, word building principles, and phonetic “sounds like” pronunciations. Content is organized according to body systems, one chapter per system. Exercises focus on learning prefixes, suffixes, root words, and combining forms. Students will learn medical abbreviations, acronyms, and medical symbols in order to achieve fluency with terminology used in a medical office environment

Medical Office Software & Procedures

This course is designed to acquaint students with the specific knowledge and skills needed to pursue a career in a medical office. Students will learn about the clerical tasks that are performed in a medical office. Topics include; how to manage patient records, how to maintain the appointment schedule, and draft medical correspondence, performing procedures for preparing and filing patient charts, and the legal and ethical issues surrounding confidentiality of information. Students will also gain the basic technical skills and knowledge necessary to prepare students to work with commercial medical practice management software used in today’s medical offices.

F o r m o r e i n f o r m a t i o n o n a n y o f t h e

M e d i c a l C o u r s e s a n d P r o g r a m s c a l l :

N e w J e r s e y C a r e e r C e n t e r ’ s

A d m i s s i o n s D e p a r t m e n t

8 5 6 - 3 2 7 - 5 5 5 5 e x t 1 0 1

Medical Billing I / Health Insurance Processing

This course will provide students with the knowledge and skills needed to form the basis to become a medical insurance specialist. Students will learn the procedures used to file electronic insurance claims, as well as CMS -1500 paper form claims and its use to file claims. Students will learn about claim adjudication, reimbursement, follow-up, and record retention. Students will gain a fundamental understanding of claim requirements of health care payers such as Medicare, Medicaid, TRICARE CHAMPVA, Blue Cross and Blue Shield, workers

compensation and disability. Students will also be given an overview of the electronic HIPAA 837I and UB-92 paper claim forms used by hospitals to submit claims. This course will prepare students to effectively and efficiently submit claims in accordance with payer requirements.

Medical Coding

This course will provide students with the knowledge and skills needed to form the basis to become a medical coder or medical insurance specialist. Students will learn about medical coding guidelines and principles in order to verify the diagnosis and procedure codes used to report patients' conditions on insurance claims and encounter forms. Students will gain a fundamental understanding of current diagnostic and procedural coding. This will prepare students to effectively and efficiently submit claims in accordance with payer requirements

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Medical Billing & Coding Package

This course package is geared towards individuals who have a minimum of 1 year of consecutive work experience in a medical office/facility or are currently certified as a CMAA and seek career advancement by becoming a Billing and Coding Specialist. The package includes Medical Billing I / Health Insurance Processing, Medical Billing II and Medical Coding. Enrollment in these courses requires passing pre-admission testing. This course covers the objectives for the National Healthcareer Association’s Certified Billing and Coding Specialist.

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A+ IT Technician (CompTIA)

This 2 part course covers the basics of computer hardware and

operating systems. The student will learn skills needed for

installation, building, upgrading, repairing, configuring,

troubleshooting, optimizing and diagnosing in addition to

preventive maintenance and elements of security. The A+

certification validates the basic skills needed by any entry-level

service technician regardless of job environment in particular in a

mobile or corporate environment.

Network+

Network+ teaches students the fundamentals of networking.

Through hands-on training, students learn the

vendor-independent networking skills and concepts that affect all aspects

of networking, such as: installing and configuring the TCP/IP

client and creating networks by connecting multiple computers.

Security +

This course prepares students for CompTIA’s Security +

certification. This course covers areas such as communication

security, infrastructure security, cryptography, access control,

authentication, external attack and operational and organization

security.

*This certification can be used as an elective for MCSA and MCSE 2000 or 2003

Linux+

CompTIA Linux+ certification is an international industry

credential that validates the individual’s knowledge of Linux

operating systems. In this course the students will learn to explain

fundamental open source resources/licenses, demonstrate

knowledge of user administration, understand file

permissions/software configurations and manage local storage

devices and network protocols.

Server +

Server+ certifies technical knowledge in areas such as RAID,

SCSI and multiple CPUs, as well as capabilities with server

issues, including disaster recovery. It is an international,

vendor-neutral certification for individuals with 18-24 months of

experience with Industry Standard Server Architecture (ISSA)

technology. (This course prepares students for the CompTIA

Server+ exam SK0-002)

For Additional information on any New Jersey Career Center

Courses Contact Your New Jersey Career Center

Admissions Representative at 800-844-3333.

Cisco Certified Network Associate

This course prepares the student for certification as a CCNA.

Students will learn to install, configure, and operate LAN,

WAN, and dial access services with Cisco networking

equipment. Students will reinforce their learning by practicing

basic router configuration tasks including setting the router

hostname, interface descriptions, passwords, configuring CDP,

enabling interfaces and configuring RIP in lab simulations.

This course prepares the student for the CCNA (Certified Cisco

Network Associate exam #640-802

Building Coverage Cisco Multi-layer Switch Network

(BCMSN)

In the BCMSN course students will learn the skills to perform

tasks including and related to implementing scalable multilayer

switched networks. Topics covered in this course include:

Implement VLANs; Conduct the operation of Spanning Tree

protocols in a hierarchical network; Implement Inter-VLAN

routing; Implement gateway redundancy technologies;

Describe and configure wireless client access; Describe and

configure security features in a switched network; Configure

support for voice. This course prepares students for the Cisco

642-812 exam.

I T P r o f e s s i o n a l c o u r s e s m a y r e q u i r e p r e r e q u i s i t e s .

F o r m o r e i n f o r m a t i o n r e g a r d i n g p r e r e q u i s i t e s s p e a k

t o y o u r N e w J e r s e y C a r e e r C e n t e r A d m i s s i o n s

R e p r e s e n t a t i v e .

S t u d e n t s m a y b e a b l e t o t e s t o u t o f t h e p r e r e q u i s i t e

c o u r s e s a n d i m m e d i a t e l y b e g i n t h e i r c o r e c o u r s e s .

( N o m o n e t a r y c r e d i t f o r t e s t i n g o u t o f p r e r e q u i s i t e s . )

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Windows XP Professional

Students receive comprehensive and complete understanding of the features of the Windows XP Professional operating system. Students will learn to install, configure and troubleshoot Windows XP

Professional. Lab simulations will help students to become familiar with the many features of Windows XP. Includes simulations, quizzes, exams and hands on lab work (Prepares student for MCP exam #70-270) MCSE & MCSA core

Windows Server 2003

Students will learn to install, manage, configure, and troubleshoot Windows 2003 Server and its components. Topics covered include managing and maintaining logical and physical devices, users, computer’s other components of an Active Directory, security and disaster recovery. Includes simulations, quizzes, exams and hands on lab work (Prepares student for MCP exam #70-290) MCSE & MCSA

core

Implementing a Windows 2003 Network Infrastructure

Students taking this course will learn to implement, manage and maintain a Windows 2003 infrastructure. Subjects covered include IP Addressing, DNS, Routing and Remote Access. Students will learn to use network analysis tools for network maintenance. Includes simulations, quizzes, exams and hands on lab work (Prepares student for MCP exam #70-291) MCSE & MCSA core

Planning a Windows 2003 Network Infrastructure

Students will learn to plan and implement a Windows 2003 network infrastructure. Topics include: server roles and security, planning a DNS namespace design, planning and implementing WINS replication. Also covered is planning for network security and recovery from failures. Includes simulations, quizzes, exams and hands on lab work (Prepares student for MCP exam #70-293) MCSE core

Windows 2003 Directory Infrastructure

Planning, implementing and managing an Active Directory in Windows 2003 environment is covered in this course. Students will learn to create forest and child domains, work with organizational units, manage and monitor and Active Directory site. Students will learn to

troubleshoot Active Directory, organize groups and security, implement configure and maintain Group policies. Includes simulations, quizzes, exams and hands on lab work (Prepares student for MCP exam #70-294) MCSE core

SQL Server 2005

In the SQL Server 2005 course students will learn to implement and maintain databases by utilizing Transact-SQL, CLR, and other scripting languages. The student will also gain familiarity with the various wizards and other user interfaces required to administer Microsoft SQL Server 2005. This course prepares the student for the Microsoft Certified Technical Specialist exam #70-431.

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Windows Vista Professional

In the Windows Vista course students will be prepared with the knowledge and skills needed to install, configure, and maintain Windows Vista. Students will learn: Installing and Upgrading Windows Vista; Configuring and Troubleshooting Post-Installation System Settings; Configuring Windows Security Features; Configuring Network Connectivity: Configuring Applications Included with Windows Vista; Maintaining and Optimizing Systems That Run Windows Vista; Configuring and Troubleshooting Mobile Computing. This course prepares the student for the Microsoft Certified Professional 70-620 – Configuring Windows Vista Certification exam.

Windows Server 2008 Active Directory

In the Windows Server 2008 Active Directory course students will learn the following objectives; Configuring Domain Name System (DNS) for Active Directory, Configuring the Active Directory Infrastructure, Configuring Additional Active Directory Server Roles, Creating and Maintaining Active Directory Objects, Maintaining the Active Directory Environment and Configuring Active Directory Certificate Services. This course prepares the student for the Microsoft Certified Technical Specialist exam #70-640 –. Configuring Windows Server 2008 Active Directory.

Windows Server 2008 Network Infrastructure

In this course students will learn to configure, monitor, and manage a Windows Server 2008 Network Infrastructure. Subjects covered include: Configuring IP Addressing and Services, Configuring Name Resolution, Configuring File and Print Services, Monitoring and Managing a Network Infrastructure and Configuring Network Access. This course prepares the student for the Microsoft Certified Technical Specialist exam 70-642 – Configuring Windows Server 2008 Network Infrastructure.

Windows 2008 Server Administrator

In this course students will learn the skills needed such as planning, monitoring, and maintaining a Server 2008 Network Environment.. Topics will include: Planning for Server Deployment; Planning for Server Management; Monitoring and Maintaining Servers; Planning Application and Data Provisioning; Planning for Business Continuity and High Availability; This course prepares the student for the Microsoft Certified Technical Specialist exam 70-646 – Windows Server 2008 Server Administrator

Configuring Exchange Server 2007

In the Configuring Exchange Server 2007 course students will learn the skills needed to install, configure, and monitor Exchange Server 2007. This course covers the following objectives; Installing and Configuring Microsoft Exchange Servers, Configuring Recipients and Public Folders, Configuring the Exchange Infrastructure, Monitoring and Reporting, and Configuring Disaster Recovery. This course prepares the student for the Microsoft Certified Professional exam #70-236 – Configuring Exchange Server 2007.

Additional IT Professional Courses & Updates are available.

For more information call:

New Jersey Career Center’s Admissions Department

856-327-5555 ext 101

References

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