Independent
Living News
£1.2 million
upgrade for Swinton sheltered scheme See page 7 New community hub for Barton Village See page 2 Celebrating 60 years at Queen’s Close See page 7 Spring 2015
Amblecote Gardens customers with Dawn Bristo, City West’s Extra Care Scheme Co-ordinator
Residents delighted with
new extra care scheme
84-year-old resident Dorothy Worthington and her daughter Jean Kelly outside the state-of-the-art Amblecote Gardens scheme
We are passionate about ensuring our customers can live independently in their own homes. Our new extra care scheme Amblecote Gardens is in the heart of the Little Hulton community and offers flexible care, with 24-hour support from social care and health teams.
Dorothy Worthington, from Walkden, was amongst the first residents to move in. The 84-year-old, who has diabetes and struggles with mobility issues, has lived in supported accommodation for 20 years since her husband passed away, but has now been given a new lease of life thanks to her new home.
Dorothy’s daughter Jean Kelly, 58, says: “We need more schemes like this to make sure that older generations have a secure place to live.
“My sister and I both work, so we can’t be around 24/7 to look after our mum. Knowing that she is in a place where she can maintain her independence, but also provides access to support whenever she needs it is really important to us.”
When 88-year-old Joyce Hayes moved into Amblecote Gardens, she had little idea of the lasting impact the decision would have on her and her family.
Joyce had been reluctant to leave the home she had shared with her husband William in the Walkden area of the city since they were married 68 years ago, despite the deterioration of her Alzheimer’s disease. Joyce had suffered with Alzheimer’s for around five years, but the passing of her husband last year had sparked an acceleration of the disease. She had five children, eight grandchildren, and
13 great-grandchildren, but as is often the case the family was spread out across the North West.
Joyce’s granddaughter Sam explained: “It was heart-breaking because we were a 25 minute drive away in Wigan, and always worried about my grandma. The family was always very nervous and we wanted to check that she was okay.”
Since the move Joyce’s family say that they have seen a staggering improvement in her condition. Sam said: “To see this progress with an 88 year old is amazing. The fact that she is much calmer and happier is having a massive role in helping her deal with the Alzheimer’s.
“The biggest breakthrough came a few months back. She had always been a fan of knitting and made her own clothes. But the disease had put a stop to that. She would get very frustrated and gave up completely a few years ago. One day we walked in to find her knitting a new scarf. It was so pleasing to see.”
Sam said “We need more of these kind of facilities to support people like my grandma. She is a really happy person now – not just a woman living and dealing with her illness.”
Quality homes and access to quality services help people live longer, healthier, independent lives and keep them out of hospital.
Since 2008, City West has saved £61 million for health services through property adaptations, meaning over 1,200 people have been able to stay in their own homes.
Our extra care scheme at Little Hulton is based on the principles of “intentional communities” which has seen the
facility integrated into the surrounding neighbourhood, building better
relationships between vulnerable residents, essential care and wellbeing services and the wider community.
Working in partnership, we have
supported research into older people’s housing with the Institute of Public Policy Research (IPPR) North, which outlined a number of changes that could be made to improve links between health and housing services. This includes fairer access
to the Disability Facilities Grant and a commitment to build homes that can be adapted in the future to allow people to stay in them for longer.
We also recently secured a place on
Salford City Council’s Public Health Service Procurement Framework, to deliver projects and services that will improve care for older people and encourage healthier lifestyles across the city.
City West will now be able to bid to deliver services related to older people’s health as well as projects that will improve health in local communities.
David Cummins, Managing Director at City West said:
“We are proud to work with communities to deliver projects that help to improve health. Our work delivering care services to older and vulnerable people will
be increasingly vital as we tackle the challenges of an aging population. We will now have the opportunity to bid to provide even more excellent services and initiatives to people living across the city.”
Supporting research
Linda Ryan, a 64 year old Salford grandmother has made the move from unemployed pensioner to business owner. Determined that she was not ready for retirement, Linda responded to an advert promoting City West’s ‘Don’t Keep it Under Your Hat’ programme and had soon decided to set up her own firm helping small charities, local churches and community groups to increase their donations.
After working with City West for nearly two months, Linda successfully received a grant and has now launched her business. Linda said: “Just because I’m not a
20-something go-getter doesn’t mean I’m past it – in fact with all the skills I’ve acquired over my career, I’m in a far better place to be able to deliver real value and keep contributing to the local economy.” Lisa Scully, Director of Business
Transformation at City West believes the over 50s represent a strong skilled workforce:
“Far from being over the hill, the over 50s make a huge contribution to the local economy, she says.
“If we can get the one million people over the age of 50 that are forced out of work every year back into employment, the UK economy will benefit to the tune of an extra £88 billion – so it is essential to promote opportunities at the local level.” To date, ‘Don’t Keep It under Your Hat’ has helped nearly 70 people to develop their business ideas, with ten people successfully obtaining a grant to get started.
Don’t keep it under
your
hat
child minding
child minding work from home
work from home
buying and selling on line
buying and selling on line
gardener gardener enthusiasm enthusiasm gardener extra income extra income extra income extra income self-employment self-employment determination determinationmy hobby my hobby my hobby my hobby mobile hairdressing mobile hairdressing business idea business idea business idea
painting & decorating
painting & decorating
mobile mechanic mobile mechanic mobile mechanic my skills my skills my skills motivation motivation motivation beautician beautician beautician beautician gardenermy skills
Are you over the age of 50?
Looking for a challenge?
Need some extra income?
Got a business idea?
Call: 0300 123 5522 Email: [email protected] or visit www.citywesthousingtrust.org.uk
Business
Start-Ups
for over
50s
We’re passionate about improving perceptions of dementia and supporting those living with the condition. Over 260 staff members have attended awareness sessions and have committed to becoming “Dementia Friends”, making sure our buildings, services, policies are dementia friendly.
11 members of City West staff have also trained with our partner The Alzheimer’s Society to be Dementia Champions and are now available to deliver awareness sessions to local people, groups and businesses to help create more Dementia Friends in Salford.
If you are interested in becoming a Dementia Friend visit www.dementiafriends.org. uk to find out more, or to arrange awareness sessions with our Dementia Champions contact City West on 0300 123 5522 or email [email protected]
Improving Perceptions of Dementia
We recently published our first set of audited social accounts to show the far reaching financial impact of projects delivered over the past year for local people, the economy and the environment. These show that more than £3.6 million has been pumped back into local neighbourhoods through 16 landmark community initiatives and support programmes.
We’re also working with partners and customers to reduce our impact on the environment through our renewable energy and property development projects, helping some of the poorest households in our communities to save a further £1.3 million in fuel bills.
Our Managing Director David Cummins is proud of the impact we have made together:
“These social accounts show what can be delivered for both our customers and the wider population across Salford and teach us which schemes are the most successful and where we need to focus our energies for the next year – all of which means people and places in Salford can continue to thrive.”
Delivering Social Value together
1 ABOVE AND BEYOND FOR CORpORAtE SOCIAL RESpONSIBILItY SOCIAL ACCOuNtS 2013/14
New 56 bed
extra care
scheme in
Walkden
We’re delighted to have secured planning permission to build a 56-apartment extra care facility to replace the former Ninian Gardens facility which closed in November 2014. The scheme will provide much
needed modern support services for elderly and vulnerable residents. Matt Jones, Director of Customer Operations at City West believes the scheme will enable people to live
independent lives for as long as possible.
“Care services for the most vulnerable in our communities are being stretched, with people stuck in hospital beds for weeks on end, he said. Developments like this with a focus on maintaining independence with support that is tailored to the
individual are vital in providing high quality accommodation based on “Homes for Life” principles.
The new purpose-built extra care facility has been designed using the principles of intentional communities – integrating the facility with the wider community so it can be used by the community and draw on the community for additional support. It will have its own café and wellbeing centre, in addition to landscaped gardens, on-site parking facilities and round-the-clock tailored support.”
Another brand new
facility for Salford residents
state-of-the-art extra care
Residents at the Sindsley Court sheltered scheme in Swinton recently celebrated the completion of a £1.2 million upgrade to their homes.
City West has refurbished 28 apartments providing new kitchens, bathrooms and communal lounges, with construction contractor Emmanuel Whittaker carrying out the work.
Residents are also set to benefit from lower fuel bills, after energy-efficient photovoltaic (PV) solar panels were installed on the roof.
The project is part of our £15 million programme to renovate 12 sheltered housing schemes.
Resident Geoff Platt and his wife Ida who have lived at the sheltered scheme for eight years said they were delighted with the improvements made to their home. Geoff said: “We are really lucky to live in a place where we feel part of a community, and we’re looking forward to enjoying the new facilities.”
£1.2 million upgrade
for Swinton sheltered scheme
Queen’s Close in Worsley first opened its doors in 1954 and was one of the first sheltered schemes in the country to include separate individual bungalows with a warden on-site.
A Worsley Journal article in November 1954 describes how Queen’s Close was “setting a standard” and how the council hoped that “other authorities would copy the scheme”.
To mark the milestone, we held a 1950s celebration tea party, attended by Councillor Pennington whose father opened the
scheme 60 years ago.
Irene Hall, who has lived at Queen’s Close for 16 years, said: “This is a great place to live with a real community spirit. The event was brilliant and the props, smells, food and games really captured the atmosphere of the 1950s.”
Celebrating 60 years at
Queen’s Close, Worsley
A new £360,000 Community Hub at Barton Village provides a real focal point for the community, where residents can go to meet for a coffee, attend a local event and receive essential support and advice all under one roof.
With many of the residents at Barton Village of non-working ages, the
Community Hub is designed to improve well-being and strengthen community links for residents.
The centre will provide Eccles residents with IT facilities, a new library, café, branches of the police, and an area for local community groups to use.
Dorothy Parr, a 74-year-old resident living in the Engels tower block in Barton Village, successfully runs the Barton Village Ladies Club and is already planning to take
advantage of the new facilities. Dorothy said: “We’re a very close-knit community, so it’s important that we have somewhere to bring everyone together.”
The regeneration of Barton Village is part of City West’s £54.3 million investment to refurbish 12 tower
blocks across Eccles. The programme began in 2010 and work on all blocks set to finish in 2016.
New community hub
for Barton Village
Through our safeguarding procedures we are committed to protecting all our vulnerable customers. A programme of training started in 2014 to ensure all staff recognise the signs and symptoms of abuse and understand the action they need to take if abuse is suspected. All our staff believe “Don’t think what if I am wrong, but what if I am right?” and are fully supported by their managers and our safeguarding team if they believe a vulnerable person is being abused. We have an on-going staff training plan to develop and refresh skills and expertise and we have also linked our safeguarding procedures to our housing management system to enable careful auditing of all highlighted cases.
We have close links with Salford City Council for support with any highlighted cases and we attend forum groups, additional training sessions and meetings to ensure that we are up to date with changes in legislation, procedure and practice and can support customers at risk.
Our Independent Living Service team specifically supports customers in our sheltered and extra care schemes and receive ongoing safeguarding training. We want to assure customers that we are here to protect anyone who feels they are being abused or in need of additional support.
Protecting vulnerable
customers
Don’t think, what if I’m wrong think what if I’m right
Coming soon...
In the spring, a new ‘Dementia Friendly Cafe’ will be launching at the Barton Village hub, open to everyone. City West ‘Dementia Champions’ will be on hand to support visitors and carers, who can enjoyrefreshments, live music, singing and a range of activities.
Amblecote Gardens, Little Hulton
Wednesday 1st April.
Easter bingo
Thursday 2nd April – Easter cream tea with entertainment.
Astley Court, Irlam
Friday 3rd April. Easter entertainment afternoon. Monica Court, Eccles Easter event to be confirmed Kemball, 30th Mar ch at 1.30pm.
Afternoon tea with local school children
coming along to
decorate Easter eggs.
Shepway Court – date/time TBC.
Easter bonnet parade with local school children and also an Easter mass with local Rev
Enfield House – date/time TBC. Easter buffet and bonnet parade.
Working with partners across Salford, City West is committed to supporting ‘Salford Together’ a new Integrated Care Programme (ICP) due to launch later in 2015, which aims to transform the health and social care system, promoting greater independence for older people and
delivering integrated care. Aims of the programme include:
• Launching a centre of contact, accessed by individuals or others on their behalf to gain information, signpost for services and receive additional support.
• Maximising local community assets to support increased independence and management of health and wellbeing.
• Creating multi-disciplinary groups to support older people most at risk and to enable choice, control and access to joined up services.
As a housing provider, City West has been involved in the local community of the programme and our sheltered housing customers have also assisted with the development of Wellbeing plans, accessed through the new centre of contact and GP surgeries.
For further information, please contact Supported Services Manager, Laura Homer-Wilkes on 07860 916 809 or email: [email protected]
Supporting the launch of ‘Salford Together’
Meet Your
Team
Independent Living Service
Margaret Madden
Head of Independent Living
Dawn Bristo
Extra Care Scheme Co-ordinator
Charlotte Pilling
Independent Living Advisor
Hollie Briggs
Independent Living Advisor
Lorri Holding
Independent Living Service Lead
Sue Wilkinson
Extra Care Scheme Officer Dawn Crossley Independent Living Officer Rebecca Ogujor Older Persons Services Manager Mac Khan Independent Living Officer Billy Leonard Independent Living Advisor
We’re here to help! If you would like to make
an appointment to discuss any support or
housing issues, please telephone
0161 605 7633
or email:
City West Housing Trust Limited is a Community Benefit Society registered with the PRA, registration number 30483R at 52 Regent Street, Eccles Salford M30 0BP. Registered with the Homes and Communities Agency L4528.
To contact us, call our Service Centre on: 0300 123 5522
www.citywesthousingtrust.org.uk
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