CACI
Our business,
protect you and your projects
Caci (Crédit Agricole Creditor Insurance), Crédit Agricole Assurances’ subsidiary specialised in Creditor
Protection Insurance (CPI), is a leading player in France and Europe, with 28 partners in 11 countries.
Through its success enjoyed with its long-term partners (consumer finance institutions), Caci has
extended its expertise to retail banks and entered into pan-European partnerships. In addition to CPI,
Caci is currently developing a “Financial Protection” product range thanks to its proven operational
track-record.
No.3
In FrAnCE FOr CPI
No.4
In THE EUrOPEAn CPI MArKET
Our governance
Yves NanquetteChairman of Caci’s Board of Directors & CEO of LCL
From left to right
Marc Vidal
Chief Financial Officer
Olivier Mélennec
Head of Irish companies
Jean-Pierre Paumier
Head of General Affairs
Hugues Hénin
Head of Business Development for Italy,
Spain and Germany
Henri Le Bihan
Chief Executive Officer
David Atkinson
Head of Operations
Alain Roussel
Head of Business Development and Marketing
EXECUTIVE COMMITTEE
At 31 March 2012
2011 key figures
4 key dates for Caci
2009
Caci offering
extended to
the LCL network.
2008
Creation of Caci.
Launch of a partnership
with FGA Capital
(joint
venture between Fiat Group
Automobiles and CACF, part
of Crédit Agricole).
2010
Opening of
branches in Italy.
2011
Decision of CreditPlus
to launch a GAP
product with Caci.
4 key figures for Caci
At end 2011
28
partners
premium income of
Caci’s product range covers the major part of its partners and end-customers’
commitments (credit instalments, bills, etc.) against risks such as death,
disability and involuntary unemployment:
Our product range
GAP (GUArAnTEED
AUTOMOBILE
PrOTECTIOn)
is a complementary cover protecting the vehicle in the event of total destruction or theft
CArD AnD GOODS
protect the cards and its use, together with purchases made in the event of theft,
damage and breakdown
ACCIDEnT AnD HEALTH
(InDIVIDUAL PrOTECTIOn)
protect the end-customers and their families from the financial consequences of a serious personal life event (death, hospitalization, injury, etc.)BUDGET
PrOTECTIOn
is a comprehensive and diversified offer, providing help to the insured in his daily consumption and expenses in the event of a serious difficulty (disability, etc.)
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aims at protecting the loan in the event of disability, involuntary
unemployment, etc.
CREDITOR
PROTECTION
INsuRANCE (CPI)
Caci Holding’s registered
office
is located in Paris
Insurance companies
in Dublin and Lille
Branches
in Milan and Paris
Teams operating out of
the 5 different offices
OUr OrGAnISATIOn
Two full-scale management platforms:
Lille :
a platform for managing policies and claims
on behalf of Finaref and LCL
Dublin :
a pan-European management platform for our
partners operating under the Freedom Of Services (the
principle of FOS allows an approved insurance company in
one EU member state to offer its services to all EU member
states without having to be established in each country)
specialised teams dedicated
to
Caci’s development
Our partners
Caci has set up many partnerships in different sectors:
Retail banking:
Cariparma/FriulAdria/Carispezia, LCL,
Crédit Agricole Bank Polska
Consumer finance and leasing institutions:
Crédit Agricole Consumer Finance France
(and their credit partners), CreditPlus, Agos Ducato,
Credibom, Finaref nordic, redcats nordic, Dan Aktiv,
CA Leasing, Lukas Finanse, etc.
Automotive captive finance companies:
FGA Capital
Non-group partners:
Endesa, Orange, etc.
PortugaL
Based on Caci know-how in other markets, on a customer-centric approach and teamwork with Credibom, Caci has the ability to develop and adapt products to the Portuguese Market in competitive conditions and quick time to market.
Rui Ramos santos Head of Customer Direction PoLaND
Caci is one of our strategic partners, delivering measurable results for us while demonstrating the ability to work across all insurance business development disciplines as well as providing excellent customer service. Co-operation with Caci characterized out-of-the-box thinking, and problem solving approach with vision but applying meticulous attention to details to create the best value for our customers.
Kazimierz Fedak Director of Insurance and Investment Funds Department Crédit Agricole Bank Polska FraNce
By replacing historical and traditional partners with Caci, LCL has chosen to combine service quality, innovation and proactivity. After two years of working with Caci, results have exceeded our expectations.
Michel Morel Head of retail Markets
The speed with which our partnership with Caci has developed has much to do with the advantages that it has given our business: deep commitment to and understanding of our business, product innovation, which enabled us to expand and improve our offer, and technical and legal expertise. Working with an expert as reliable and innovative as Caci is a true advantage. Jean-Gaston de Lassus
Director of Insurance and Credit Brokerage Development gerMaNY
We have been working with Caci since 2004 and appreciate it as a partner being open to innovative ideas and is prepared to offer individual service and advice according to our needs.
Jan Wagner CEO
ItaLY
FGA Capital and Caci is a partnership constantly endeavouring to reach success and innovation. As a partner, Caci is able to translate its international experience into local expertise.
Valerio santarelli, Insurance Manager
We consider Caci to be a key strategic partner in the development of our insurance business: the proactivity and flexibility of its approach make Caci one of the best companies we have ever worked with.
Flavio salvischiani Head of direct clients and insurance
Caci represents a true asset for us in terms of experience and professionalism in the protection market.
Carmine Paolantonio Head of Bancassurance
A structure that can be adapted to different markets
(Freedom Of Services or freedom of establishment)
Advantages of the FOS principle:
•
Flexibility
•
rapid offer implementation
•
Multi-skilled centres
CACI’s strengths
For Caci, partnerships are built around:
•
Our partner’s strategy
•
revenue and net income optimisation
•
The most comprehensive and efficient protection
possible for end-customers
Caci’s partners therefore benefit from:
•
Tailor-made products
•
Caci’s pan-European expertise
For LCL CPI
For Cariparma Sipuò’s offering
Practical expertise in the actuarial, legal and marketing fields in the
European market Creation and development of global partnerships A full-scale platform delivering high-quality service An innovative, tailor-made approach that reflects our
partners’ needs
Coordinated management of partnerships
Teams located in the 3 major European
markets In-depth knowledge of
our partners’ business
CACI
CACI-FORM
French société anonyme with capital
of 84,452,080 euros
385 254 297 rCS Paris
REGIsTERED OFFICE
16, boulevard de Vaugirard
75724 PArIS CEDEX 15
CRÉDIT AGRICOLE AssuRANCEs GROuP IN FIGuREs
(at 31 December 2011)
•
25.2 billion euros in premium income
•
221.5 billion euros of assets under management
•
3,500 employees
FIND OuT MORE
www.ca-assurances.com
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CAA C orporat e communication division – – Ma y 2012 - Pictur e credit : Hervé Thour