New Features and Changes in Version 3.1
Avaya Converged Network Analyzer, Version 3.1
Release Notes
These release notes support the application software version 3.1 for the Avaya Converged Network Analyzer (CNA). Unless explicitly stated otherwise, all references to “CNA” apply to Converged Network Analyzer 3.1.
The contents of this Release Note are as follows: ● New Features and Changes in Version 3.1 ● Supported Platforms
● Supported Browsers and Operating Systems ● Fixes in Version 3.1
● Known Issues in CNA 3.1 ● Upgrade Requirements ● CNA 3.1 Documentation
● Contacting Avaya Technical Support
New Features and Changes in Version 3.1
CNA 3.1 is the successor release to CNA 3.0.4. The following features are new in CNA 3.1:
1. RoHS compliant hardware platform
The IBM xSeries 306m (x306m) device is compatible with the CNA 3.0.4 software release. The x306m device include a single power supply and enough CPU and memory capacity to support the majority of enterprise deployments. The x306m device is compliant with the European Union (EU) directives on Restriction on Hazardous Substances (RoHS) and Waste Electrical and Electronic Equipment (WEEE). For more information regarding the x306m, see the CNA Installation Guide, Version 3.1.
2. Additional hardware platforms
The CNA 3.1 release supports two additional hardware platforms: ● Dell PowerEdge 850 (PowerEdge 850)
● Hewlett Packard DL320 (DL320)
For more information on supported platforms, see Supported Platforms. 3. Improved Web UI
4. Revised terms
Beginning in this release, the term CNA Agent is now used for all instances of the embedded agent software running on a remote device. The term CNA Agent replaces references to the term TestPlug in the Command Line Interface (CLI), command outputs, and general references throughout the documentation.
The term for the remote device running CNA Agent software, is the CNA Agent Device.
Compatible devices
Specific devices and the corresponding firmware/software versions that include compatible CNA platforms are listed in Table 1.
Table 1: Compatible CNA Agent platforms and firmware/software versions
Vendor
Product
Model(s)
Firmware/
Software Version
Notes
Avaya CNA Server IBM x306
IBM x336
CNA 3.0. and later Embedded agent is included with the CNA server software Avaya CNA Agent Device Axis 83+CNA agent
device
CNA 3.0. and later Dedicated standalone agent platform Avaya IP Telephone 4620 4620SW 4621SW 4622SW R2.3 H.323 and R2.2.2 SIP
Avaya Media Gateway G250 Vintage 24.17 and
later
Avaya Media Gateway G350 Vintage 67 and later Avaya Security Gateway SG203 VPNos 4.5.53 and
later
Supported Platforms
!
Important:
Important: Only compatible agent platform and firmware/software versions should be used with
CNA. Please ensure that incompatible devices and versions do not register with the CNA server, as those configurations have not been tested and may result in unexpected behavior within the devices or within CNA itself. Use the commands show testplug and show statistics chapld testplug to check which devices are registered with CNA and their respective types and versions.
!
Important:
Important: When one or more Avaya 4600 series IP phones are part of a CNA agent deployment,
the maximum number of CNA agents in the deployment must total no more than 64. This restriction should be removed in a future release
Supported Platforms
CNA 3.1 software supports a number of IBM eServer xSeries rackmount server platforms, the Avaya S8500C, the HP ProLiant DL320 G4, and the Dell PowerEdge 850. Specific model and configuration requirements are listed in Table 2.
Avaya Security Gateway SG208 VPNos 4.5.53 and later
Extreme L3 switch BlackDiamond 8800
BlackDiamond 10000
Summit X450
XOS 11.3 and later
Table 1: Compatible CNA Agent platforms and firmware/software versions (continued)
Vendor
Product
Model(s)
Firmware/
Software Version
Notes
!
WARNING:
WARNING: CNA 3.1 cannot be run on the RouteScience PathControl 3000 or 5000 series platforms.
RouteScience PathControl devices only support ANS6 and earlier software releases.
Table 2: Supported Platform Models
Platform
Avaya Material
Code
Components Included
Part
Numbers
Avaya 8500C 195406 &700410566 Base Server(3.0 GHz P4, 512MB RAM) 512MB RAM
80GB SATA HDD
Optional dual port 10/100/1000 adapter
N/A
IBM x306 700359383 Base Server(3.0 GHz P4, 256MB RAM) 512MB RAM
256MB RAM 80GB SATA HDD Dual GigE adapter
88364SU 06P4050 06P4049 x 2 73P8002 73P4201 IBM x306m 700359383 Base Server(3.0 GHz P4, 512MB RAM)
512MB RAM 80GB SATA HDD
Optional dual port 10/100/1000 adapter
88491OU 30R5148 x 2 39M4500 73P4201 IBM x336 700369333 Base Server (3.2 GHz Xeon, 1GB RAM)
2nd CPU 1GB RAM 512MB RAM 73.4GB SCSI HDD
Dual port 10/100/1000 adapter Redundant PS 883725U 25R8905 73P3522 73P3523 90P1305 73P4201 90P5280
1 of 2
Supported Platforms
HP ProLiant DL320 G4
N/A Base Server (with 512MB RAM) 1GB RAM 512MB RAM 80GB SATA HDD CD-ROM Drive Optional 10/100/1000 adapter 414105-B21 390824-B21 390825-B21 349237-B21 372703-B21 367047-B21 Dell PowerEdge 850
N/A Base Server
2GB RAM 80GB SATA HDD CD-ROM Drive Optional 10/100/1000 adapter 221-9277 311-5214 341-2557 313-3546 430-0844 IBM x305 N/A Base Server (2.8 GHz P4, 256MB RAM,
40GB EIDE HDD) 256MB RAM 512MB RAM Dual GigE adapter
867372X
33L5037 33L5038 x 2 31P6401 IBM x335 N/A Base Server (3.0 GHz Xeon, 512MB RAM)
2nd CPU 1GB RAM
73.4GB SCSI HDD Dual GigE adapter
8676M1X
02R8959 33L5039 x 2 32P0727 31P6401 IBM x345 N/A Base Server (3.2 GHz Xeon)
2nd CPU 1GB RAM
73.4GB SCSI HDD Dual GigE adapter Redundant PS 8670G1X 23K4523 33L5039 x 4 32P0727 31P6401 74P4965
Table 2: Supported Platform Models (continued)
Platform
Avaya Material
Code
Components Included
Part
Numbers
!
Important:
Important: The official End-of-Life date for all RouteScience PathControl 3000 and 5000 series
hardware platforms will be December 31st, 2006. After that time, no new ANS6 software maintenance releases or hardware maintenance contracts will be made available. An upgrade program is in place to migrate RouteScience PathControl customers to current IBM xSeries rackmount servers. For more information on the upgrade program, please send an e-mail message to [email protected].
Supported Browsers and Operating Systems
The Java-based User Interface to the Converged Network Analyzer has been tested on the following configurations Table 3:
Table 3: Supported Platforms and Operating Systems
Operating System
Browser
Microsoft Windows 2000 Internet Explorer 5.5, 6.0 Netscape 4.7, 6.2
Microsoft Windows XP Internet Explorer 6.0
Fixes in Version 3.1
Fixes in Version 3.1
Table 4 lists all included in the CNA 3.1 release:
Table 4: Fixes in CNA, Version 3.1
Reference Number
Issue
Resolution
10845 Addition to CNA Supported
Server Platforms
Two server platforms were added: the HP ProLiant DL320 G4 and the Dell PowerEdge 850. For more information, see
Supported Platforms.
12016 Display Members of a Hive and
Related Information
The show hive command was implemented. The show
hive command displays the following information:
● the members of the hive
● the members connectivity status.
● the time since startup of chatter server
● the embedded cna-agent on each member
12033 Display CNA Agent Rate Limit
The show cna-agent measurement command was implemented. The show cna-agent measurement command show the number of requests that have been sent to each agent and what the response results were.
12202/12206 Enhanced CNA Agent Device Diagnostics
The show chatter
cna-agent-device information command was implemented. The show
chatter
cna-agent-device information command
displays information about the stand-alone CNA Agent Devices in your agent-based measurement network.
Fingerprint
Displays the SSH
fingerprints for CNA Agent Devices. The CNA server generates the fingerprints and uses them to establish SSH connections with CNA Agent Devices. ● Log
Displays the contents of the syslog file from CNA Agent Devices.
● Information
Displays the device’s status of registration with a CNA server, date and time of registration, and
software version number.
If the CNA agent-device is not registered to the CNA server requesting the information, no information can be obtained. This information can help the user and Avaya field personnel diagnose some of the issues that they might experience when the CNA agent-device fails the agent-based measurement tests.
For more information, see the Command Reference Guide
Table 4: Fixes in CNA, Version 3.1 (continued)
Reference Number
Issue
Resolution
Fixes in Version 3.1
12219 Manual Control of Nodes on
Topology Display
This release offers a more usable topology that allows more control of node positioning.
12420 Show Active Measurements
Report
Resolved in CNA 3.1.
12430/12636 RoHS Compliant CNA Server
Platform
Two platforms were added: the Avaya 8500C and the IBM x306M. Both platforms are RoHS compliant. For more
information, see Supported
Platforms.
To support the x306M, auto detection controls were added to the installation process. For more information, see the CNA Installation Guide.
12431 RoHS Compliant CNA Agent
Device
The existing CNA Agent Device rear label was modified to meet RoHS compliance.
12825 SNMPd file descriptor leak caused by RSBUS interface error.
Resolved in CNA 3.1.
12651 Replace the term for the
remote device running CNA Agent software.
In this release, the term for the remote device running CNA Agent software, is the CNA Agent Device. This term is used in the command outputs and throughout the
documentation.
12743 Edge Coloring Not Working
in Topology Display. Pink is not displayed.
Resolved in CNA 3.1. For more information, see reference number 12743 in Table 5.
Table 4: Fixes in CNA, Version 3.1 (continued)
Reference Number
Issue
Resolution
12705 Unable to email topology from WebUI.
The SMTP server that is defined in the Web UI for e-mail must be one that is accessible from the WebUI Client.
The SMTP Server defined in the CLI for chatter alarms must be one that is accessible to the CNA Server.
In some cases, these servers may be different and can cause either function (email from the Web UI or chatter alarms) to fail.
12617 Increase the number of
SNMP agents.
The number of SNMP agents limit has been removed.
12623 Change CNA Agent Device
console settings.
The default settings are 9600, No, and 1.
Table 4: Fixes in CNA, Version 3.1 (continued)
Reference Number
Issue
Resolution
Known Issues in CNA 3.1
Known Issues in CNA 3.1
The following tables list all known issues and workarounds for the CNA 3.1 release. In Table 5 lists all the configuration known issues and workarounds.
Table 5: Configuration Known Issues and Workarounds
Reference
Number
Configuration Issue
Workaround
5551 (R3.0) Unable to access management or enter commands during restore.
The restore process can be quite resource intensive. Please allow the restore process to complete.
12263 (R3.0) Traceroute holes cause major data loss. The topo map can incorrectly show "greyed out" links. The data from the show cell command provides the necessary RTP or ping test data. This means the data is available; however, the data is from a less-readable display of zone-to-zone measurement data. 12767 SAMP cards cause server to
spontaneously shut down.
If the Avaya S8500C servers is shipped with a SAMP card, which is a PCI device that monitors the server's health and allows remote modem access if the server's Ethernet ports fail. The SAMP card also has the authority to reboot and power off the server if necessary.
!
WARNING:
WARNING: An Avaya S8500C CNA
server should NOT use this card. It will cause the server to shut down multiple times per day without warning or apparent cause.
If the customer receives a server with a SAMP card, have them remove it.
12773 Change to standard BIOS settings. The x306M device purchased from IBM auto-detects the SATA drives as IDE drives. Perform the following standard BIOS setting change to devices purchased from IBM only.
For the BIOS setting change procedure, see the Avaya Converged Network Analyzer, Version 3.0.4 Release Notes. 12743 Edge Coloring Not Working in Topology
Display. Pink is not displayed.
If the topology display is not showing all the colors that it should, do the following:
● Windows users
Check the desktop properties to make sure that the display is set to 32- bit color.
● Java users
Set the Java control panel to disable caching to prevent problems like this.
12782 The configuration command module efc application no-detection user-defined is not effective across efc-server or CNA restarts.
Use the module efc application no-detection user-defined command after every efc-server restart or dmaker restart.
Table 5: Configuration Known Issues and Workarounds (continued)
Reference
Number
Configuration Issue
Workaround
Known Issues in CNA 3.1
Table 6 lists all the endpoint flow collection (EFC) known issues and workarounds.
Table 7 lists all the engine known issues and workarounds.
Table 8 lists all the reporting known issues and workarounds.
Table 6: Endpoint Flow Collection (FEFC) Known Issues and Workarounds
Reference
Number
EFC Issue
Workaround
6898 (R3.0) “Jumbo” Frames (larger than 1541 bytes) not supported on EFC Monitor.
Current EFC drivers do not support “Jumbo” frames. Such frames could be generated by devices with Gigabit Ethernet devices.
If your environment includes “Jumbo” frames, make certain to set appropriate MTU for Ethernet interfaces to prevent the jumbo frames from being propagated onto unsupported links.
12390 No error message when issuing no efc bytes top command that may cause a license violation.
At this time, there is not workaround for this issue. There will be no error message displayed when using the no efc bytes top command, and the license will go into grace period.
Table 7: Engine Known Issues and Workarounds
Reference
Number
Engine Issue
Resolution
9655 (R3.0) If an association with an SNMP agent is un-configured, polls can continue.
If a defined SNMP agent is no longer needed, delete the SNMP agent.
Table 8: Reporting Known Issues and Workarounds
Reference
Number
Reporting Issue
Resolution
6907 (R3.0) Spurious java installation error on XP/IE 6. The following error message has been observed during Java JRE installation on some XP/IE6 machines:
Kernal.exe Application error The instruction at 0x771c741a" referenced memory at "0x001633f0". the memory could not be "read". Click on ok to terminate program.
This error appears to be entirely spurious, and normal program functionality is observed after continuing.
Table 9 lists all the management known issues and workarounds.
Table 10 lists all the Web UI known issues and workarounds.
Table 9: Management Known Issues and Workarounds
Reference
Number
Management Issue
Resolution
9353 (R3.0) Ctrl-C on console during boot process causes error + system unresponsive. In some cases, entering <ctrl>-C on the console port during the boot sequence may cause unintended system problems that prevent the system initialization process from completing. Note that under some conditions, the system initialization process may take a significantly longer time. Please be patient.
Allow the system to fully complete the initialization process. DON’T try to interrupt with <ctrl>-C on the console port. Please contact Avaya support if there are any questions.
Table 10: Web UI Known Issues and Workarounds
Reference
Number
Web UI Issue
Workaround
12683 Avaya CNA Applet window support link failure
This is caused by the popup ad blocker in IE 6.
There are 2 solutions:
1. When the user clicks on the support link, IE 6 shows the popup being blocked and when the user right clicks on the popup blocker icon, one of the options shown to the user is "Do not block popups from this site" The the support page will be displayed.
2. In the browser, go to the following menu:
Tools/Popup Blocker/popup Blocker Settings...
Set the filter level to Medium, this will not block the popups from the internet.
Upgrade Requirements
Upgrade Requirements
All ANS6 Releases can be directly upgraded to CNA 3.0 and later releases.
If you are upgrading from an older version of RSOS, please follow the directions included in Appendix C, “Upgrade Process”, in the CNA Appendices Guide.
CNA 3.1 Documentation
Release notes are periodically updated. For detailed information about your product, see the following documents:
You can download the following documents at http://support.avaya.com:
Table 11: CNA documentation library
Document Title
Document No.
Content
CNA Fundamentals Guide 14-601298 ● Product overview
● Configuration fundamentals ● Configuring a new CNA server
CNA Basic Monitoring Guide 14-601299 Current path monitoring
● Collecting endpoint addresses ● Security
● Server-based measurement ● Agent-based measurement ● Decision policies and application
models CNA Advanced Monitoring
Guide
14-601300 Multi-path monitoring
● Configuring your routers ● Polling routers
● VPN integration
CNA Adaptive Path Controller Guide
14-601303 ● Adaptive path control ● High availability
● WAN cost and load optimization
CNA Reporting Guide 14-601304 ● Web interface
● Server-based measurement reports ● Agent-based measurement reports
To set up user accounts for the web site’s Support area, call: ● 1 (877) 733-5511 in the United States
● 001 (978) 552-0444 outside of the United States
Or you can send an e-mail message to [email protected].
Avaya strongly recommends that you run the latest version of application software. For information on how to upgrade the application software, see Appendix C, “Upgrading Process,” in the CNA Appendices Guide.
Contacting Avaya Technical Support
Technical Support is available 24 hours a day, 7 days a week to support contract holders of Avaya products. Please use the following information to contact the CNA specialists in Avaya’s technical support organization:
● In the United States, call 877.733.5511
● Outside of the United States, call +1 908.953.6000, then prompt 1 to indicate you're a customer, prompt 1 again for repair, and prompt 1 again to open a new ticket
You may need to purchase an extended service agreement to use some of the support resources at Avaya. See your Avaya representative or go to the Avaya Web site at
http://support.avaya.com for more information.
CNA Appendices Guide 14-601329 ● CNA’s diagnostic tools ● Supported MIBs ● Upgrade procedure
● Migrating configuration files between hardware models ● CNA’s API
CNA Command Reference Guide
14-300540 Describes all CLI commands for the CNA server.
CNA Installation Guide 14-300539 ● Hardware specifications ● Installing a CNA server ● Installing a CNA Agent Device
CNA Release Notes ● New features
● Supported hardware platforms, browsers, and operating systems ● Resolved issues
● Known issues
