Centrix Helps Banks Manage Risk Optimize Efficiency Simplify Compliance

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Centrix Helps Banks

Manage Risk

Optimize Efficiency

Simplify Compliance

Brad Johnson – Director of Business Development

(2)

Financial

Services

PRODUCTS

• Positive Pay

• BSA Due Diligence System

• ACH Notice of Change

• Collections (Loan/OD)

• Escheatment Tracking System

Systems / IT

Management

• Secure Email & File Exchange

• Business Process Management

• Project Management System

• FTP & Workflow Manager

• On-line Time & Attendance

• Expense Workflow & Admin

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Operational Efficiency Using

Software Solutions Beyond the Core

• Request Related (enterprise wide)

• Business Process Management

• Data File Related (Internal)

• Data Processing File Management

• Data File Related (External)

• Secure messaging & file exchange

Moving Data

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Business Process

Management

(5)

Definition

Applying technology to a set of

related, structured activities to

optimize the workplace

.

Simply stated…

On-line request forms with business rules and workflow

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Business Case

• Operational Efficiency

• Eliminate Paper

• Streamline Processes

• Accountability

• Was the task completed?

• Was the task completed in a timely manner?

• Who is responsible for the task?

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Functional Use of BPM

• Request for loan docs

• File maintenance requests

• Address changes (Core / Mortgage / Trust, etc.)

• HR: New / terminated employee processes

• Facility or equipment requests / work orders

• Many more…

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System Features

• Design your own request forms (screens)

• Web-based design tool

• Goes beyond file maintenance requests.

• Request for loan docs, facilities requests, help desk

• Requests are routed according to rules

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System Features

• Optionally require approval

• Currently Æ Single level of approval

• “Assigner” assigns request to a processor

• Complete audit trail of all requests/approvals

• Historical reporting

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System Features

• Request forms are accessed from intranet (no

need to login). RPS inherits the user security

of the person logged in to the workstation

• Integrated with Active Directory for

administrators and processors (who must

login)

• Integrated with the Callback Processing

System if it is a file maintenance request

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Business Process Management

--File Maintenance

-

-Request for loan docs

-

-Help desk request

-

-Etc……

Request

Form

Reject

Approve

Approver

Processor

Queue

Processor

Requestor

If Rejected: Back

to requestor

Some requests may

require approval.

Others may not.

Request

Callback

Callback System

Assigner

assigns

request to

processor

Assigner

Processor can

request more info

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Business Process

Management

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Data Processing

File Management

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The Reality of Data Processing

Batch

Files

Execute

Scripts

Copy

Files

Delete

Files

Renaming

Files

_Programs

Execute

Email Alert

When Complete

Update Other

Systems

Email Files to

Employees

Push Files

Out via FTP

Get Files

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• Lack of knowledge sharing / cross training

• Solution Æ Eliminate disparity (centralize)

• Consequences if something is NOT done

• Solution Æ Automation

• Troubleshooting can be difficult

• Solution Æ Audit trail

Operational Risk

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The Reality of Data Processing

Batch

Files

Execute

Scripts

Copy

Files

Delete

Files

Renaming

Files

_Programs

Execute

Email Alert

When Complete

Update Other

Systems

Email Files to

Employees

Push Files

Out via FTP

Get Files

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AUDIT REPORTING

AUTOMATION

Centrix FTPA

CENTRALIZED ADMINISTRATION

Batch Files

Execute

Scripts

Copy Files

Delete

Files

Renaming

Files

Execute

Programs

Email Alert

When Complete

Update Other

Systems

Email Files to

Employees

Push Files Out

via FTP

Get Files

via FTP

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Business Case

• Centralized administration

• Automation / eliminate manual intervention

• Audit trail for troubleshooting

• Mitigate risk

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• Scan for files

• Copy files

• Server to server

• Mainframe to server

• Server to mainframe

• Rename files, delete files

• FTP

• Get files / push files

Centrix FTPA

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• Integrated email

• Email on success or failure

• Send to cell phone

• Email files as attachments

• Execute other programs

• Workflow events

• Complete audit log of all activity

Centrix FTPA

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• First Northern Bank

• Prime daily transfers

• Memopost trans to Online Banking (Postilion)

• History and Master file transfers to Online

Banking

• EIM Returns file

• Positive Pay File transfers

• Memopost post updates for our Deposit Capture

• And more …..

Centrix FTPA

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• Union Bank & Trust

• Copy files from SFTP server to a network

location, run a VB script, copy the files created

from the VB script to multiple locations & send

notifications when multiple processes are

completed

Centrix FTPA

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• Citizens Business Bank

• ITI TRAN POSTING FILES

– Users copy tran posting files to network share folder

– FTPA auto scans network share folder(s) for

transaction files to be uploaded and posted to the core

– FTPA copies the file to the mainframe

– Email is sent to the computer room to alert that a file

has been uploaded for posting

– Email is sent to the user to let them know the file has

been uploaded to the mainframe

Centrix FTPA

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Secure Messaging

& File Exchange

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• NOT TRADITIONAL EMAIL!

However…

– Employees can access from email client

– Email is used for notification to recipient

• SIMPLE: Functions like web-based email

• SECURE: Data is transferred via SSL (i.e. internet banking)

• Full AUDIT TRAIL of all activity

• Automated delivery of files (OPTIONAL MODULE)

– FileScan Module

Secure Messaging & File Exchange

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BANK

HOSTING FACILITY

OR BANK

Employee

CentrixSECURE

™

SSL

Employee to Business Partner/Client

Outgoing

Communication

• Email to notify the recipient

• Message and attachment transferred to

Business Partner

or Client

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HOSTING

FACILITY

Business Partner/Client to Employee

Incoming

Communication

Business Partner

or Client

BANK

Employee

CentrixSECURE

™

SSL

Email

Notification

• Email to notify the recipient

• Message and attachment transferred to

(28)

Employees can access from

corporate email program

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Secure Messaging & File Exchange

CentrixSECURE

In-house

Or

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Custom

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• Bridge Bank

• Bank of America OTC file

• Fremont Bank

• Wells Fargo Correspondent Deposit Analysis File

• Citizens Business Bank

• Wells Fargo White Cash Vault File Processing

Custom Development

Centrix File Processing System

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Helping Banks

Manage Risk

Optimize Efficiency

Simplify Compliance