222 ‹nº›‹nº›‹nº›
Checking Account
Holders
Non Checking AccountHolders PERSONAL LOANS OVERDRAFT FACILITIES REAL STATELENDING AND MORTGAGE
VEHICLES FINANCING Payroll DEDUCTIBLE LOANS CARDS
Consumer Credit
Main Products
2Exclusive Individuals Bradesco Expresso e PA Small Business
Client Segmentation
individualsConsumer Credit
Minimum Investment of R$ 3 Million.
Monthly income starting at R$ 9 thousand or Investiment starting at R$ 100 thousand Monthly income from R$ 4 to R$ 9 thousand or
Investiment starting at R$ 40 thousand
444 ‹nº›‹nº›‹nº›
Prime Branches 304 Retail Branches 4,265
Bradesco Expresso 48,186
Checking Account Holders – Distribution Network
Physical Distribution Network
4
PA e PAE – 4,672
Fone Fácil
Internet Banking
ATM’s
Mobility and Others Service ChannelsConsumer Credit
Checking Account Holders – Distribution Network
666 ‹nº›‹nº›‹nº›
ATM Call Center
Mobile
Mobility and Others Channels
Transactions 6 4,429 5,126 5,234 5,552 5,774 2010 2011 2012 2013 Proj'14 842 1,185 1,530 1,944 2,255 2010 2011 2012 2013 Proj'14 208 409 597 737 869 2010 2011 2012 2013 Proj'14 11 22 71 196 470 2010 2011 2012 2013 Proj'14 4% 18% 16% 140%
Consumer Credit
Internet 2014* (*) Forecast 2014* 2014* 2014* In R$ MilhõesGovernment Employee Employees of Private companies 1,949 Correspondent Banks 12,790 Dealers
Não Correntistas
Channels AffiliatesConsumer Credit
Non Checking Account Holders – Distribution Network
More than 30 Partnerships Telemarketing
888 ‹nº›‹nº›‹nº› Jun´13 Jun´12 Jun´14 8 R$ 123 Bi R$ 112 Bi R$ 135 Bi 21% 10%
Portfolio Breakdown by Product - Individuals
Consumer Credit
21% 20% 17% 12% 9% 8% 18% 17% 17% 12% 13% 13% 19% 24% 29% 3% 3% 3% 16% 14% 14%Saldo acima de 90 dias de atraso (%) 2011 2012 2013 1H'14
6.1
6.2
5.0
4.8
Bradesco Individuals
Delinquency
Over 90 (%)101010 ‹nº›‹nº›‹nº›
Integrated Card Business
Credit Cards
Private Label Associated Companies Issuer Bandeira 33.33% 28.65% 50.01% Shareholding Bradesco Fidelity 49.00% 50.01% Livelo USF ShopFácil MPO 80.0% 50.0% 50.01 % 50.01% Participações 50.01% 10
Bradesco creates value and participates in the entire value chain of the cards industry
Credit Card Billings (R$ Billions)
Performance 1
stSemester
Credit Cards
1H’13 1H’14 56.4 62.8 Jun’13 Jun’14 34.7 36.411%
5%
12%
3,421 3,818Credit Card Portfolio (R$ Billions) Service Revenues (R$ Millions)
121212 ‹nº›‹nº›‹nº› B ra zi l Fr e n c h U S A R e in o U n id o A u st ra lia S o u th C o re a 22% 24% 27%
28%
30% 32% 34% 36% 38% 40% 42% 44% 46% 48% 50% 51% 52% 53% 54%Source: ABECS ,IBGE e BIS
U K 55% 56% C a n a d a
International Comparison
Credit Cards
Participation on household consumption
Market Growth
Credit Cards
Card Billings: Credit + Debit
2017* 1,475 162 2003 197 2004 244 2005 256 2006 275 2007 347 2008 413 2009 515 2010 635 2011 748 2012 880 2013* 1,017 2014* 1,145 2015* 1,305 2016* R$ Billions
141414 ‹nº›‹nº›‹nº› 14 R$ Billions
Positioning
Vehicles Financing
13,8% 14,3% 14,6% 14,6%Ranking – New Bookings ( Jun’14 )
1ºT’14 Apr’14 May’14 Jun’14
Market Share new bookings %
Obs.: Participation of Vehicles in Total Portfolio Individuals= 19% (2Q’14)
1
st3
th2
nd2
nd New Cars Heavy Vehicles Used Cars Motor cyclesMain Indicators
Estrategy
Vehicles Financing
47 45 42 39 38 26% 32% 37% 41% 44% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 0 10 20 30 40 50 60 70 80 90 100 2010 2011 2012 2013 2º Tri Average Term (months) % Average Down Payment Average Loan (Thousand R$) 19.6 21.1 20.4 21.9 23.8 1H14161616 ‹nº›‹nº›‹nº› Since 1997 Since 2009 16 Since 2003 Partnerships
Positioning
Vehicles Financing
67.2% 67.6% 66.7% 67.7% 68.6% 69.4% 70.0% 23.3% 24.6% 25.4% 27.3% 29.2% 29.8% 31.4% R$ Millions Market Portfolio 136,312 Dec’10 159,349 Dec’11 188,879 Dec’12 221,878 Dec’13 238,037 Jun’14 107,283 Dec’09 209,391 Jun’13
Payroll-Deductible Loans
181818 ‹nº›‹nº›‹nº›
8.8%
11.0% 11.2% 11.0% 12.1% 12.1%
R$ Millions
Bradesco Market Share
15,008 Dec’10 17,807 Dec’11 20,757 Dec’12 26,786 Dec’13 28,727 Jun’14 9,450 Dec’09 R$ Billions 24,262 Jun’13 11.6% 18 Portfolio and Market
Share Bradesco
Positioning
Payroll-Deductible Loans
Market Portfolio Bradesco Portfolio
PRIVATE PUBLIC
Conclusions
Diversified and multichannel model based on inside and outside branches
network
Segmented structure to better serve and capture our costumers needs
Independent credit structure, however with dedicated segment orientation
Delinquency under control in all business segments
202020 ‹nº›‹nº›‹nº›
Conclusions
20
Strategic products mix seeking a better risk and reward balance
Local credit card market keeping an accelerated growth outlook expectation
Qualified vehicles portfolio with balanced strategic positioning focusing on
sustainable growth with profitability
Relevant Payroll-Deductible Loans market with great growth potential. The