Employee Retention,
Engagement, and
Careers
Learning Objectives
1. Describe a comprehensive approach to
retaining employees.
2. Explain why employee engagement is
important, and how to foster such
engagement.
Learning Objectives
4. List and discuss the four steps in
effectively coaching an employee.
5. List the main decisions employers
Managing Employee
Turnover and Retention
• Costs of turnover
• Managing voluntary
turnover
Describe a
A Comprehensive
Approach to Retaining
Employees
1. Selection
2. Professional growth
3. Provide career direction
A Comprehensive
Approach to Retaining
Employees
A Comprehensive
Approach to Retaining
Employees
• Managing involuntary turnover
• Talent management and employee
retention
Review
• Selection
• Professional growth
• Career direction
Review
• Culture and environment
• Work–life balance
• Involuntary turnover
• Talent management and employee
retention
Why Employee Engagement
is Important and
Employee Engagement
Employee Engagement
• Career terminology
• Careers today
Review
• Employee engagement
• Career terminology
• Careers today
Discuss what employers and
supervisors can do to
The Employer’s Role in
Career Management
• Career Management Systems
o
Career centers and workshops
o
Lifelong learning
o
Career coaches
o
Online programs
o
Career-oriented appraisals
Review
• Career management systems
• Gender issues
List and discuss the four
steps in effectively coaching
Improving Coaching Skills
• Building your coaching skills
o
Preparation
o
Planning
Improving Coaching Skills
• Building your mentoring skills
o
Mentoring caveats
o
The effective mentor
Review
• Building your
coaching skills
• Building your
List the main decisions
employers should address in
reaching promotion
Making Promotion
Decisions
1. Is seniority or competence the rule?
2. How should we measure
competence?
Making Promotion
Decisions
• Practical considerations
• Sources of bias
• Promotions and the law
• Managing transfers
Review
• Practical issues
• Bias
• The law
• Transfers
• Retirement
• Promotion
decisions
• Measurement
• Formal vs.
informal
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