Unlocking the Value of Utility Analytics, Benchmarking, and Big Data

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Unlocking the Value of Utility Analytics,

Benchmarking, and Big Data

DeeAnne McClenahan Senior Director --

Procurement & Sustainability Greystar Real Estate Partners

Shveta Oak Product Manager -- Utility Smart NWP Services Corp. Kent McDonald Director -- Utility Management NWP Services Corp.

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Unlocking the Value of Utility Analytics, Benchmarking, and Big Data

Agenda

Big Data and what to do with it

What is benchmarking?

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Unlocking the Value of Utility Analytics, Benchmarking, and Big Data

Buzz word bingo

Big Data

– 1000s of

props, millions of

invoices

Analytics

slice and dice Big Data

into bite sized chunks

Benchmarking

what is it?

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What is benchmarking?

A yardstick - How do you measure up?

1. Self over time

Trending/YOY

2. Other buildings

within portfolio

Internal Benchmarking

3. Outside "peers“

External Benchmarking

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"Apples to Apples"

Need two things:

Common unit of

measure

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Common unit of measure

Need this to calculate the comparison

Usage (kwh, therms, gal)

per square foot or per unit

or per person

Dollars

per square foot

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Filter by big usage impacts

Geographic area (

metro or climate zone)

weather may have big impact

Use type (

residential/mixed/office/etc)

occupant behavior may have big impact

Physical characteristics

high rise vs garden

common area only vs whole building

beware too many filters!

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External benchmarking

: How do you compare?

Benchmark area

Benchmark properties

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Internal benchmarking

Water Electricity Natural Gas

Water/sewer 50%

Electricity 28%

Natural gas 18%

(less in South)

+ Waste & recycling

Total spend distribution based on NAA 2013 study

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Internal benchmarking

Which communities are the

costing the most money?

Which are wasting the most

resources?

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Continue to

peel back the layers

For each commodity, what components

are driving my utility costs?

rate

consumption

weather

physical asset

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Internal benchmarking:

rate

insights

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Internal benchmarking:

consumption

insights

Note: 2100 gal/person = normal

Saddleback Meadows Saddleback Ridge I Woods at Saddleback The Saddleback Estate Saddleback Ridge II Saddleback Meadows Saddleback Ridge I Woods at Saddleback The Saddleback Estate Saddleback Ridge II

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Compare: Gas Usage & Heating Degree Days

Electricity Usage & Cooling DD

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The tough questions

Once I know which commodities are costing the most, which

systems or equipment are wasting the most utilities?

What CapEx projects should I prioritize?

Pro-grammable Thermostats Toilets Leaks Lighting Water Heater Wraps Shower Heads Irrigation Controls

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Where should I start on water?

Many Customers Find:

Irrigation can account for 30% to 60%

of your total water usage

– Smart Controllers and efficient spray

heads can cut irrigation water usage by up to 30%

Savings of +$100/unit/year

– Low flow aerators and showerheads are

cheap and can cut usage up to 30%

– Toilet retrofits can cut water usage up

to 50%

Leaky toilets and faucets can

waste up to 200 gal/day (check

flappers!)

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Where should I start on energy?

Many Customers Find:

Some projects have good ROI and low

overall cost impact

– Lighting retrofits

– Variable speed pool motors

Gas savings of up to $40/unit/yr

– Low flow showers can cut hot water

heating costs

– HW Boiler demand controllers can have

payback < 1 year

HVAC uses the most energy, but replace

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What do I do now?

Information overload

– your head is spinning

Start with whatever

you HAVE now… there is

no perfect report

Ask questions

about your data, look for red

flags (spikes, anomalies)

– Good numbers = STOP

– Bad numbers = don’t stop until you find the

cause

Work towards collecting more detailed data

going forward

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Start at the top

Lay out what you know

• Put them in order – what are the top 3? 10? 5%? • Now go look at the first one (the worst one!)

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Ask a lot of questions

Manager, RPM, Maintenance

Previous Reports, Projects

How old? What kind? How many?

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Call in the professionals

Lighting proposal

Irrigation proposal

Water fixtures proposal

Leak detection

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Do something

Do anything

Do small things 100x

Do one big thing

….Watch what happens

Big irrigation project

New shower

heads

Turn the lights off

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Results multiply

Year over year cost savings

Compare your utility costs to benchmarks

Compare to NAA data

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Unlocking the Value of Utility Analytics, Benchmarking, and Big Data

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Unlocking the Value of Utility Analytics,

Benchmarking, and Big Data

Thank You!

a recording of this session will be available within a week:

multi-housingnews.com

questions/comments:

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