International services
More options around the world
International Mail
Bulk international mail collection and delivery service
Special Services
For your out-of-the-ordinary international consignments, we have a complete range of tailor-made delivery options by ground, air and sea
DPD EXPRESS
Our International Air Express service, covering 200 countries for business documents and dutiable items
DPD CLASSIC
Europe and beyond by ground and air
Contents
Page
DPD CLASSIC 4
DPD EXPRESS 18
Special Services 22
International Mail 24
Zone 6 6 days 䡲Tunisia 䡲Turkey
Average delivery time
Zone 7 7 days 䡲Mexico 䡲Russia
Average delivery time
Zone 4 4/5 days 䡲Estonia 䡲Portugal
Average delivery time 䡲Finland 䡲Slovenia
䡲Hungary 䡲Sweden
䡲Poland
Zone 2 3 days 䡲Austria 䡲Liechtenstein
Average delivery time 䡲Denmark 䡲Switzerland
Zone 3 3/4 days 䡲Czech Republic 䡲Slovakia Average delivery time 䡲Italy 䡲Spain
Zone 1 2 days 䡲Belgium 䡲Luxembourg
Average delivery time 䡲France 䡲Netherlands
䡲Germany 䡲Republic of Ireland
Zone 5 4–6 days 䡲Bosnia – Herzegovina 䡲Lithuania Average delivery time 䡲Bulgaria 䡲Montenegro
䡲Croatia 䡲Norway
䡲Greece 䡲Romania
䡲Iceland 䡲Serbia
䡲Latvia
䡲Split into easy-to-use zones
䡲Maximum parcel weight 31.5kg
DPD CLASSIC
One of the fastest, most reliable delivery services in Europe
and beyond
䡲500 depots across Europe and beyond
䡲Handles up to 2 million parcels per day
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Germany
No.1 for B2B deliveries
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䡲Depot 䢇Hub
䡲1.2 million parcels shipped daily
䡲74 depots serve every corner of the country
䡲70,000 customers
France
Germany
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䡲Depot
䢇Hub
䡲200,000 documents shipped daily
䡲40,000 businesses rely on and
trust DPD
䡲Customer Service Centres in Paris,
Poitiers and Angers
䡲4,000 strong customer base
䡲80,000 parcels processed every day 䡲42% market share
䡲Hub based in Best
– Main gateway to Benelux countries has doubled in size in 12 months
Netherlands
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䡲Depot
䢇Hub
No.1 value for money
䡲3.8 million parcels handled per year
䡲98.8% on time delivery
Belgium
Netherlands
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䡲Depot
䢇Hub
䡲30 years of experience
䡲Over 90% customer satisfaction 䡲99.7% on time delivery
䡲Over 50% growth in past three years
Denmark
No.2 carrier in the country
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䡲Depot 䢇Hub
䡲A depot in every county
䡲98.5% on time delivery
䡲20 years of local knowledge
䡲Leaders in the B2C market
Republic of Ireland
Denmark
No.1 Premium domestic carrier
No.2 carrier in the country
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䡲Depot 䢇Hub
䡲Premier parcel company in Spain 䡲480,000 parcels shipped daily 䡲99.5% on time delivery
Spain
No.1 in Spain
䡲Depot
䢇Hub
䡲29,000 customers
䡲4,800 delivery vans
Italy
No.2 in the country
No.1 in Spain
䡲Depot
䡲A service for items in excess of 31.5kg, up to a maximum of 300kg in weight and 175cm in length
䡲POD available on request
䡲BIFA regulated
Heavyweight shipment by ground
A door-to-door delivery service
for consignments over 31.5kg
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䡲98% on time delivery
䡲More than 30,000 employees 䡲185,000 parcels shipped daily 䡲2,120 collection sites for
B2C customers
Sweden
Largest operator in the Nordic region
䡲Depot 䢇Hub
䡲Onwards to European consolidation centres
䡲Through the Channel Tunnel 䡲Quality check at Superhub
䡲Automated sort system at DPD hub ensures secure onward passage
The DPD CLASSIC delivery process
䡲Organising an international collection couldn’t be easier. Simply follow the collection instructions as detailed for the UK parcel delivery process
䡲Extended liability available for all countries for just 1% of the consignment value (minimum £7.00)
Collection
䡲Safe delivery to your customer, with a signature available to view at www.dpd.co.uk
Delivery
䡲Direct linehaul to Superhub
䡲Continuing to one of 500 depots across Europe and beyond
䡲Full advice on paperwork and customs regulations available
䡲Ability to ship all over the world via ship@ease web
DPD EXPRESS
International Air Express delivery service
䡲5,000 staff worldwide
䡲Delivery to 220 countries worldwide
䡲Global leader and innovator in express shipping
䡲Express delivery throughout Europe
䡲Next day to major cities
Transit
Delivery
䡲Delivered to one of 200 countries
䡲Proof of delivery available online
䡲For additional peace of mind, we have extended liability to all countries for just 1% of the consignment value
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䡲Quality check at depot ensures we have all the correct paperwork
䡲Air Express network, including track and trace facility
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The booking
The process used for organising international deliveries is the same as for the UK. We keep it simple.
The collection
䡲Your driver collects international and domestic shipments at the same time. If you have any queries, our pre-sales team is on hand to help
䡲The driver will even talk you through the invoice requirements using our template
Call 0844 824 0555
ship
@
easewww.dpd.co.uk
Euro bullet
Fast and secure way to transport European consignments by ground with a dedicated vehicle, offering 24-hour tracking updates
Euro freight
Economical European ground service for larger consignments that require a cost-effective groupage option
Air freight
Worldwide Air Express service for large consignments
Ocean freight
Economical worldwide service for non-urgent and large consignments
Exhibition services
Worldwide, fully comprehensive door-to-exhibition stand freight service
On-board courier
Secure worldwide service, for very urgent and time-critical consignments, e.g. legal documents
Worldwide imports
Shipment of goods into the UK where the UK customer is paying for the distribution
Special Services
For all your special delivery requirements
Tailor-made international solutions for unusual, bulky or
complicated consignments
DPD has set up its own Special Services division to offer a complete range of tailor-made delivery options by air, ground or sea to meet the special needs of our clients when they are outside the scope of DPD CLASSIC and DPD EXPRESS.
World divided into three simple zones
Priority and economy service options
Straightforward pricing – charged by number of items and weight
No hidden charges
Simple costings with 3 zones, kilo rate and item rate
Ideal service for:
– Invoices
– Christmas cards – Direct mail campaigns – Mass distribution
*guideline transit times
priority economy
Europe Zone 1 2–5 days 6 –10 days
Rest of Europe Zone 2 2–5 days 6 –10 days
Rest of World Zone 3 4–9 days 8–14 days
International Mail transit times
*International Mail
We take the hard work out of sending international mail
Collection service for bulk international mail
Directly fed into the extensive La Poste network
Substantial savings over conventional international postage
For more information on International Mail, call 0845 9 505 505
