Univerge SV8100
Administration Guide
CUSTOMER INFORMATION:
Phone System (SV8100)
IP Address: ________________________ User Name: ________________________ Password: _________________________
Phone System (SV8100)
Logging Into The SV8100 System
1. Open Internet Explorer
2. Type the IP Address in the address bar
3. At the login screen enter the User Name and Password
SV8100 Login Screen
4. Press Enter
5. On the SV8100 home page click on the System Data icon to enter System Programming
SV8100 Home Page
SV8100 System Programming
After clicking on the System Data icon, the page above will be shown. From here all system programming is performed. The categorization links on the left hand column separates settings into System Data items called ‘PRGs’. PRGs are identified by their ID and name. The ID and name indicate what settings the System Data is related to.
The following pages describe the PRGs that are available with the nec Login ID.
NOTE: Due to different system configurations your login ID may allow more PRGs to be changed then is noted in this guide.
Immediately after ANY programming changes, you MUST click the Apply icon for the changes to take effect
Once finished your programming session, click the Home icon, followed by the Logout
Changing System Time and Date:
PRG 10-01: Time and Date Setup
After clicking the System Data icon, this PRG will be immediately displayed. This allows the user to change the system time and date, which will also change the time and date displayed on ALL digital display phones, IP phones, Softphones, etc.
Changing the Time and Date
PRG 10-01-01: Changes the Year
PRG 10-01-02: Changes the Month
PRG 10-01-03: Changes the Day
PRG 10-01-04: Changes the Hour
PRG 10-01-05: Changes the Minutes
PRG 10-01-06: Changes the Seconds
Changing Daylight Savings Options:
PRG 10-24: Daylight Savings SetupThe SV8100 System will automatically change the system time for daylight savings each year. This PRG allows the user to change the dates the system will use to change the time.
Setting Up Daylight Savings Time
PRG 10-24-01: Enables/Disables automatic daylight savings
PRG 10-24-02: Sets the number of hours to change
PRG 10-24-03: Changes the Month to spring forward
PRG 10-24-04: Changes the Week to spring forward
PRG 10-24-05: Changes the Day to spring forward
PRG 10-24-06: Changes the Month to fall back
PRG 10-24-07: Changes the Week to fall back
Setting Up System Speed Dials:
PRG 13-04: Speed Dialing Number and Name
This PRG sets up the Telephone Numbers and Names to be used in your System Speed Dial.
NOTE: Only the first two columns are required to set up the System Speed Dial
Setting Up System Speed Dials
Dial Data – Enter the telephone number.
e.g. 5196249134 (9, and - “dashes” are not required)
Changing Extension Names and Buttons:
PRG 15-01: Basic Extension Setup
Defines the basic settings for each extension, PRG 15-01-01 is the only PRG that should be changed on this page.
Changing Extension Names
PRG 15-01-01: Name
1. Select the extension you wish to change from the drop-down menu at the top right corner.
2. Enter any characters, up to 12
3. Click on apply to save changes
PRG 15-07: Function Keys
Program Function Keys to assign functions to an extensions line keys. The most
common are a Headset button, DND button, Call Forward button and a DSS/One Touch button which allow you to see when extensions are in use.
Programming the First 16 Buttons
1. Select the extension you wish to change from the drop down menu
2. Select the button you wish to change
NOTE: To change to the next row of 16 buttons, click on the blue arrow beside the extension drop down menu. Each extension can have up to 48 buttons, but based on the type of phone connected, you may not be able to use all buttons.
3. Select the feature you wish to program to that button
4. Enter any additional data (if necessary) in the Additional Data field (ie. Ext. Numbers and Trunk Numbers)
NOTE: Not all features require additional data.
Calls Won’t Go To Voicemail
24-09: Call Forwarding Fixed SettingsIf an extension continuously rings and doesn’t go to voicemail, check the following PRGs
Calls Will Never Go to Voice Mail
24-09-01: Should be set to Call Forward Busy/No Answer
24-09-03: Should be set to the Voice mail extension number (Usually Ext. 300)
24-09-04: Should be set to the Voice mail extension number (Usually Ext. 300)
24-09-05: Should be set to the Voice mail extension number (Usually Ext. 300)
24-09-06: Should be left blank
24-09-07: Should be left blank
All extensions (Unless changed by an ECI technician) should look like the following:
That’s Better!
Set Relocation
(Extension Swapping)
Set relocation allows an extension to be moved from one location to another, without having to reprogram the extension data. The extensions features and extension number are the same after it is moved to the new location.
From the extension that is to be moved:
1. Press the Speaker key 2. Dial 798
3. Dial the Password (1234)
5. When successfully completed, a confirmation tone will be heard and the display will read completed
6. Press the Speaker key twice to exit
Setting Up Password for Set Relocation
PRG 92-05: Extension Data Swap Password Setup
