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Real-time technologies and efficient collaboration. Alexandre Eisenchteter twitter TTI/VANGUARD PARIS 2011

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(1)

Real-time technologies and

efficient collaboration

Alexandre Eisenchteter

COO @af83 – twitter : @ineation

(2)

Collaboration

occurs

when a

group

of autonomous stakeholders

of a

problem

domain

engage in an

interactive

process,

using shared rules, norms, and

structures

,

to

act

or decide on issues related to that

(3)

What makes an

efficient

(4)

energy

energy

energy

(5)

Manage the energy!

Time Energy

(6)

Energy zones

Energy

D e a d Z o n e

S u s t a i n a b l e Z o n e H i g h e n e r g y Z o n e

(7)

Collaboration and energy zones

Time Energy

(8)

Collaboration can fail caused by

weak energy management

(9)

Collaboration w/o action

Time Energy

(10)

Unsustainable collaboration

(11)

Weak collaboration

Time Energy

(12)

An efficient collaboration

(13)

In real life

Physical Meetings

(14)

Energy

is linked

with

interactions frequency

Energy = f(interaction)

(15)

Interaction and collaboration

Time Interaction

(16)

Interaction and collaboration

Interaction frequency

Interactions occur in a short period of time

Interactions occur at different times

(17)

Synchronous VS asynchronous

Time Interaction frequency D e a d Z o n e A s y n c h r o n o u s i n t e r a c t i o n s S y n c h r o n o u s i n t e r a c t i o n s

(18)

An efficient collaboration

Interaction frequency

(19)

Rule # 1

An efficient collaboration is the

right mix of synchronous and

(20)

Asynchronous collaboration tools

Postal mail

Fax

E-mail

File server

Groups

Wiki

Blogs

Forums

(21)

Synchronous collaboration tools

File sharing

Desktop sharing

Instant massaging

Audio video chat

White-board

Co-authoring

Mind-mapping

(22)

Synchronous collaboration tools

File sharing

Desktop sharing

Instant massaging

Audio video chat

White-board

Web meeting

(23)

Mapping tools against synchronism

Highly synchronous S y n c h r o n i s m Asynchronous Postal mail Fax Blogs File server Wiki Q&A base Groups Forums E-mail File sharing Desktop sharing Instant massaging White-board Co-authoring Mind-mapping

Audio video chat Face to Face

(24)

Using a tool outside the sweet spot

Highly synchronous S y n c h r o n i c i t y Asynchronous Postal mail Fax Blogs File server Wiki Q&A base Groups File sharing Desktop sharing Instant massaging White-board Co-authoring Mind-mapping

(25)

Use the right tool at the right

time

==

Efficient distant collaboration

(26)

Some collaboration process

Planning

Scheduling

Tracking information

Problem solving

Document creation

Data gathering

(27)

Process and distant tools

Planning Scheduling Tracking Problem

solving Document creation Data gathering Data distribution

Fa ce to fa ce Sy nc h. t oo ls yn ch . t oo ls

(28)

We need domain specific tools

that structure the distant

(29)

Example : schedule a meeting

Planning Scheduling Tracking Problem

solving Document creation Data gathering Data distribution

Doodle

Fa ce to fa ce Sy nc h. t oo ls yn ch . t oo ls

(30)
(31)

Example : create a document

Planning Scheduling Tracking Problem

solving Document creation Data gathering Data distribution

Etherpad

Doodle

Fa ce to fa ce Sy nc h. t oo ls yn ch . t oo ls

(32)
(33)

Rule # 2

An efficient collaboration use

domain or process specific tools

(34)

U.C.Engine helps you to build

(35)

U.C.Engine Open Source

components

Back-end components

A publish / subscribe server with persistence

The core is a publish/subscribe server with persistence written in Erlang. It exposes a RESTful HTTP API with JSON as its primary exchange format and can store the events in a database.

(36)

U.C.Engine Open Source

components

Front-end components

Widgets

Widgets are the easy way to add front-end features and tools to U.C.Engine applications. ucewidget.js provides a factory method to create widget classes.

(37)

<article class="ui-widget widget uce-widgetName uce-collapsed"> <header> <h1>Title widget</h1> </header> <section class="uce-zoomed"> <!-- view 1 --> <article> <aside> tool bar </aside> content view 1 </article> <!-- view 2 --> <article> <aside> tool bar </aside> content view 2 </article> </section> <section class="uce-unzoomed"> <!-- view 1 --> <article> <aside> tool bar

(38)

U.C.Engine make it easy to build such tools

Basic widget set

• Meeting facilitation • Conversation • File sharing Communication set • Videochat • VOIP • Desktop sharing

Efficient meeting set

• Agenda

Game storming set

• Post-it session • Brain writing • KJ analysis • Prioritization • Specific reports E-learning set

• Question & answer • Quizz Conference set Agile set • Backlog management • Task board • Specific reports

Business decision set

• Cause & effect matrix • Value mapping

• SWOT

• RACI matrix • Prioritization

(39)

U.C.Engine “efficient meeting”

demonstration and test

(40)
(41)

Collaboration template

Meeting Start

Meeting End Part I Part II Part III Part IV

Meeting management and communication tools

Tool 1

Part V

(42)
(43)

U.C.Engine “brain-writing”

demonstration

(44)
(45)

0 0

(46)

0 5

(47)

A great idea #1

This is a description of a great idea.

0 5

(48)

0 5

(49)

Another great idea #2

This is a description of another great idea by someone else in the team.

0 5

(50)

Another great idea #2

This is a description of the same idea by someone in the team but extended with some more insights by the rest of the team.

0 5

(51)

10 50

(52)

Efficient distant collaboration

& tools

#1.

The right mix of synchronous and

asynchronous tool

#2.

Availability of process specific tools

(53)

The end!

But before we leave,

you may have questions or suggestions ?

Follow-me

@ineation @ucengine

(54)
(55)

Real-time collaboration is

needed when distant

individuals need to interact at

the same time to produce high

(56)

Meeting

==

(57)

Rich collaboration & structured

tools

Collaboration tools vary in terms of the

degree to which they allow for

structured

communications

(of a very specific

predetermined nature) or

unstructured

communications

(allowing a wide variety

of information types to be exchanged).

Structured Tool 1

Raw input

Structured output

(58)

For distributed teams

Distant Meetings

References

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