Job Interview. Career Development Event Revised June 2011

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Job

Interview

Career Development Event

Revised June 2011

Therulesforthiscareerdevelopmenteventaretobeutilizedinconjunctionwiththerulescontainedin theintroductionsectionoftheArizonaAssociationFFACareerDevelopmentEventManual.

I. Purpose

The State FFA Job Interview Career Development Event is designed for FFA members to develop, practice and demonstrate skills needed for seeking employment in the agricultural industry. Each part of the event

simulates, as closely as possible, real‐world activities that are used by real‐world employers.

II. Event Description

Choose this event to polish your skills in landing a job and launching your career. Participants submit a resume and cover letter, complete a job application and participate in a telephone interview and one‐on‐one interview.

III. Standards

Arizona Agricultural Business Management – Agriscience Curriculum SAE and FFA Integrated Skills Standards

2.0 PrepareforEmploymentinAgriculturalBusinessandManagement

2.1 Develop a resume and sample cover letter utilizing data from the SAE Record and

Planning book and from the Job Interview CDE

2.3 Complete a job application process, including electronic applications

2.5 Demonstrate interviewing skills utilized in any FFA Career Development Event (CDE)

2.6 Apply researched company/agency information for the purpose of preparing for the

interview process

4.0 DemonstrateOralCommunicationSkills

4.1 Through research, collect appropriate topical information and data as would be utilized

for any FFA CDE that would require oral communication skills

4.2 Use questioning techniques to obtain needed information from an audience

4.4 Demonstrate active listening skills

4.7 Communicate using effective and suitable language for a diverse audience

4.8 Demonstrate effective telephone techniques

4.10 Participate in any FFA CDE that requires oral communication

5.0 DemonstrateWrittenCommunicationSkills

5.1 Through research, collect appropriate topical information and data as would be utilized

in any FFA CDE event, that would require written communication skills

5.4 Prepare business communication using appropriate written format for the situation

5.5 Prepare draft document using established rules for grammar, spelling, and sentence

construction

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Job

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Career Development Event

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IV. Objectives

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 To provide students with experience in applying for positions that will prepare them for their occupational

goals

 To provide students with practice in following employment procedures currently used in business,

including:

o development and utilization of a resume

o preparation of a written cover letter

o completion of an employment application

o participation in a series of interviews

 To stimulate instruction regarding preparation for employment

 To provide recognition for those individuals who excel in this program area

V. Event Format

A. T

EAM

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A. Chapter may enter two individuals to be scored separately.

B. G

ENERAL

R

ULES

A. The Arizona FFA Job Interview CDE will be limited to two participants per chapter, to a maximum of

50 participants.

B. Each participant will be scored individually for individual awards.

C. Only the high point individual in this event will be eligible to compete at the National Career

Development Event.

D. Any participant in possession of an electronic device in the event area is subject to disqualification.

E. A participant will be in official FFA dress in each event.

F. Participants must be registered with the state FFA association by the annual deadline in order to

participate in the event. Individuals must take the Job Interview Career Development Event exam, administered by the state FFA association, by the deadline established by the state FFA association. The exam will account for 50 points of the event.

G. The event will begin 14 calendar days before the Spring Conference/CDE Day hosted by the University

of Arizona. The event will culminate at the Spring Conference/CDE Day on the University of Arizona campus.

H. The application packet, consisting of an entry form, resume, cover letter, application, and letters of

reference (bonus) must be postmarkednolaterthan14calendardays before the Spring

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ii. In order to participate in the telephone interview and on campus interview components of the

event, participants must score at least 200 points (from a total of 425) collectively on the resume, cover letter, application, and letters of reference bonus points.

iii. In the event there are more than 50 entrants, the top 50 participants who score at least 200

points collectively on the cover letter, resume, and application (including bonus points for letters of reference) will participate in the interview components of the event, including the telephone interview.

iv. Participants who submit letters of reference with the application packet will be awarded bonus

points as follows:

a. One letter of reference = 8 bonus points

b. Two letters of reference = 16 bonus points

c. Three letters of reference = 25 bonus points

d. The letters of reference must match the references listed on the application and

resume.

e. The bonus points from the letters of reference will factor into the minimum 200 points

required to participate in the interview components of the event.

I. Each participant’s cover letter, resume, application, and follow‐up communication will be

the result of her or his own efforts.

J. Jobs that participants select should be real positions and must relate to agriculture and the

life sciences.

K. No event materials will be accepted via electronic mail. All materials must be mailed through the United States Postal Service, or sent through another delivery service such as FedEx or UPS. Hand delivered materials must be received no later than 5:00 pm, 14 calendar days prior to the Spring Conference/CDE Day.

L. Substitutions will only be considered if the following conditions are met:

i. The chapter submitted an entry by the deadline above and met the stated criteria.

ii. The substitute has already taken the Job Interview CDE exam.

iii. The event Superintendent is contacted at least 7 calendar days before the Spring

Conference/CDE Day.

iv. The substitute submits an application packet postmarked, no later than 5 calendar days prior to

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C. EVENT FORMAT

No later than 14 calendar days before the Spring Conference/CDE Day, the participant will submit an application packet, consisting of an entry form, resume, cover letter, application, and letters of reference (if desired) to the Superintendent of the Job Interview Career Development Event. Application packets will be sent to:

Dr. Ryan M. Foor

Job Interview CDE Superintendent Room 205, Saguaro Hall

P.O. Box 210033

Tucson, AZ 85721‐0033

A. Cover letter (100 points)

i. One copy of the cover letter on 8 ½” x 11” white paper. The letter is to be typed, one page, single

spaced, left justified using Times, Times New Roman, or Arial 11 point minimum font.

ii. The letter is to be addressed to the Superintendent of the Career Development Event (see above)

and dated for the date the letter is sent.

B. Resume (200 points)

i. One copy of the resume on 8 ½” x 11” white paper (do not use cardstock, color, or specialty paper

for this event). The resume is to be single sided, typed using Times, Times New Roman or Arial 11 point minimum font; not to exceed two pages total. Paper should be 24 lb. maximum weight; resume paper is acceptable.

ii. Suggested resume formats can be found in The Gregg Reference Manual.

iii. Resume must be non‐fictitious and based upon the participant’s work history.

C. Application (100 points)

i. Students will complete a standard job application, provided by the event Superintendent, available

as an interactive PDF from the CDE Manual at www.azffa.org

ii. The application provided by the event Superintendent must be used. Participants who submit

another application format will receive a score of zero for the application component of the event.

iii. Three references must be listed on the application. The individuals listed as references must be

real individuals whom the participant can list as a reference, not fictitious.

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The top 50 individuals, who score at least 200 points collectively on the cover letter, resume, and application

(including bonus points for letters of reference) will be scheduled for phone interviews. The phone interviews will take place no later than the Wednesday before the Spring Conference/CDE Day.

D. Telephone interview (50 points)

i. Only participants who have submitted an application packet (cover letter, resume, application) by

the postmark deadline will be scheduled for the telephone interview.

ii. In the event there are more than 50 entrants, only the top 50 participants, who score at least 200

points collectively on the cover letter, resume, and application (including bonus points for letters of reference), will participate in the telephone interview component.

iii. The telephone interview will be scheduled with the local chapter advisor via email and will take

place no later than the Wednesday before the Spring Conference/CDE Day.

iv. The interviewer will call the participant at a time and phone number arranged with the local

chapter advisor.

v. In the event the student does not answer the phone at the scheduled time, a second attempt will be

made to contact the student. If there is no answer after the second attempt, the score for the telephone interview component of the event will result in zero. No additional attempts to contact the student will be made. If the student is absent from school when the interview is scheduled, the local chapter advisor must contact the event Superintendent immediately to reschedule the

telephone interview.

vi. The telephone interview will last a maximum of five minutes.

vii. The student’s objective is to obtain a personal interview with the company to which they are

applying. Students should interview with the thought that the company has already received their cover letter, resume, and application.

viii. Students will interview with one of the following three types of people:

a. Human, Fiscal, and Resource personnel director

b. Employer’s/Supervisor’s assistant

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Only the top 50 students who have submitted an application packet and scored at least 200 points, will participate in the remaining components of the event. At the Spring Conference/CDE Day, the following components will take place. Students must bring two copies of the resume to the event.

E. Personal interview (1 round, 500 points)

i. Participants will participate in one round of personal interviews.

ii. The participants will provide the interviewer with a copy of her/his resume at the beginning of the

personal interview round.

iii. During the interview, the participant should specify the position they are applying for and articulate

why they are interested in that position.

iv. The personal interview will not exceed 15 minutes in length.

v. The order for the personal interviews will be determined randomly.

vi. Each judge will rank the participants in the respective interview flight to allow for participation

from all interview flights in the panel interview round. The ten individuals with the lowest ranks will advance to the panel interview round. If there is a tie in ranks across interview flights, the numeric score from the personal interview will determine which participant(s) advance to the panel interview round. In the case of tied ranks, the individual(s) with the highest numeric score from the personal interview round will advance to the panel interview round. (For example: If there are five interview flights, the #1 and #2 ranking individuals will advance to the panel interview round. However, if there are six interview flights, the #1 ranking individuals from each flight will advance and four of the #2 ranking individuals will advance, based on high scores from the personal interview round.)

F. Follow up communication (50 points)

i. Participants will write a follow up, thank you communication letter or note after the personal

interview round. Students will be provided computers with word processing software AND stationary and writing utensils to compose the follow up communication. Twenty minutes will be allotted to complete and submit the follow up communication. Students may word process or hand write the follow up communication.

ii. Communication is to be addressed to the interviewer of the personal interview, and should thank

the interviewer for the opportunity to interview. Students will be provided the contact information for the interviewer at the event.

iii. Participants may not bring notes, outlines, or examples into the event room. Participants who bring

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The top ten participants, based on low ranks from the personal interview round will advance to the panel interview. Scores from the previous event components (Job Interview CDE exam, cover letter, resume, application, letters of reference bonus points, telephone interview, and follow up communication) will be carried over to the final round.

G. Panel interview (500 points)

i. The panel interview is reserved for the top ten participants, based on low ranks from the personal

interview round and serves as a final round.

ii. Panel interview participants will be announced after scores have been tabulated and ranks

established.

iii. Panel interview participants will interview in front of a panel of judges (more than one judge).

iv. Participants will provide the panel with a copy of her/his resume at the beginning of the panel

interview.

v. The interview questions for the panel interview will be different from the questions from the

personal interview round.

vi. The panel interview will last no more than 10 minutes.

vii. The order for the panel interview will be determined randomly.

D. EVENT TIMELINE

A. Participants will mail an application packet, postmarked no later than 14 calendar days prior to the Spring

Conference/CDE Day to the event Superintendent. The application packet will consist of an entry form, one copy of a cover letter, resume, application, and bonus letters of reference (if desired). Application packets will be sent to:

Dr. Ryan M. Foor

P.O. Box 210033

Tucson, AZ 85721‐0033

B. Telephone interviews will be scheduled with the top 50 individuals, who score at least 200 points

collectively on the cover letter, resume, application, and letters of reference bonus points. Telephone interviews will take place no later than the Wednesday before the Spring Conference/CDE Day.

C. One personal interview round, the follow up communication, and the panel interview components will take

place at the Spring Conference/CDE Day. Participants will bring two copies of the resume to the Spring Conference/CDE Day.

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VI. SCORING

A. Individual Scoring: PreliminaryRound Cover letter 100 Resume 200 Application 100 Telephone interview 50 Personal interview 500 Follow up communication 50

Job Interview CDE exam 50

Bonus: Letters of reference, maximum: 25

TOTALPOSSIBLEPOINTS 1075

FinalRound

Cover letter carried over 100

Resume carried over 200

Application carried over 100

Telephone interview carried over 50

Follow up communication carried over 50

Job Interview CDE exam carried over 50

Panel interview (top 10 participants) 500

Bonus: Letters of reference, carried over 25

TOTALPOSSIBLEPOINTS 1075

B. The mean (average) of the panel interview judges’ scores will be used to tabulate individual scores for the

panel interview component of the event (maximum 500 points).

C. The participant with the highest total score from the final round will be declared the first place individual

in the event.

D. Ties will be broken by the highest of the score of the personal interview component (500 points). If a tie

still exists, the highest score of the resume will be used.

VII. Tiebreakers

Ties will first be broken by total net scores and then by the score for the personal interview portion of the event. If a tie still exists, the telephone interview score will then be used.

VIII. Awards

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IX. References

This list of references is not intended to be inclusive. Other sources may be utilized and teachers are encouraged to make use of the very best instructional materials available. The following list contains references that may be helpful during event preparation.

 Arizona FFA Online CDE Test Bank (to be distributed by CD annually)  National FFA Core Catalog – Past CDE Material

(http://shop.ffa.org/cde-qas-c1413.aspx)

 The Gregg Reference Manual: A manual of style, grammar, usage, and formatting. Sabin, W. A. (2010). Publisher: McGraw-Hill.

 The Elements of Style. Strunk, W., & White, E.B. (2000). Publisher: Allyn and Bacon.  Microsoft Word templates

 101 Toughest Interview Questions: And Answers that Win the Job! Porot, D., & Bolles Haynes, F. (2009). Publisher: Ten Speed Press.

 25 Reasons Why I Won’t Hire You!: What you did wrong before, during, and after the interview! Glass, Z. (1999). Publisher: Omni Publishing Company.

 Best Answers to the 201 Most Frequently Asked Interview Questions. DeLuca, M. J., & DeLuca, N. F. (2010). Publisher: McGraw-Hill.

 The Complete Job Interview Handbook: The fastest way to find the job you want. Marcus, J. J. (1994). Publisher: HarperPerennial.

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ENTRY FORM

Participants must submit a copy of this entry form with the application packet. The application packet is due, postmarked no later than 14 calendar days before the Spring Conference/CDE Day. The application packet consists of one copy of the following:

 Entry form

 Cover letter

 Resume

 Application

 Letters of reference (bonus)

Participant information (Type or print legibly):

Last name:_____________________________________________________ First name:_____________________________________________________ Middle name/initial:_______________________________________________ Position sought (from application):___________________________________ School:_________________________________________________________

Chapter:________________________________________________________ School address:__________________________________________________ School city, state, zip:______________________________________________ Advisor name:____________________________________________________ Advisor email address:_____________________________________________ Advisor phone number:_____________________________________________ Send completed application packets, including this entry form, to:

Dr. Ryan M. Foor

P.O. Box 210033

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COVER LETTER SCORECARD

Name_______________________ Chapter/School_______________________ Contestant Number_________

POSSIBLE SCORE PARTICIPANT’S SCORE

Format

 Spacing 5

 Appropriate font 5

 Paragraph justification (left) 5

 Addressed correctly 5

 Limited to one page 5

 Used correct paper 5

Grammar/Punctuation/Spelling 20

Content

 Identified position sought 5

 Interest in position 5

 Where learned of job 5

 Appropriately conveyed contact info 5

 Employability 10

 Identified next steps 5

 Meshed with resume and references 5

Generalappearances

 Overall impression 5

 Readability and flow 5

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RESUME SCORECARD

Format

 Appropriate font 2

 Structure 2

 Limited to two pages 4

 Used correct paper 2

Content

 Contact information conveyed 25

 Position sought or employment objective 25

 Identified education or relevant

coursework 25

 Identified relevant experience & skills 25

 Identified achievement & honors 25

 Mentioned/had references 25 Grammar 3 Punctuation 3 Spelling 4 Generalappearance  Overall impression 15

 Readability and flow; spacing 15

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APPLICATION SCORECARD

Consistentwithresume

 Name 10  Education 10  Experience 10  Other information 10  References 10 Grammar/Punctuation/Spelling

 Capitalization when appropriate 6

 Abbreviations when appropriate 6

 Punctuation 6

 Spelling 6

 Grammar 6

Formcompleted

 Not applicable or “N/A” indicated where

appropriate 10

Overallimpression

 Spacing 5

 Consistency 5

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TELEPHONE INTERVIEW SCORECARD

Firstimpression

 Introduction 5

 Spoke clearly 5

 Appropriate voice inflection 5

Gatheredappropriateinformation

 Time/date 5

 Location 5

 Contact information (name, number, etc.) 5

Responsetoquestions  Accurate 5  Concise 5 Overallimpression  Poise  Pleasant  Professional  Courteous  Communicated effectively

 Ends call appropriately

10

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PERSONAL INTERVIEW SCORECARD

Name_______________________ Chapter/School_______________________ Contestant Number_________ POSSIBLE SCORE PARTICIPANT’S SCORE Appearance  Professional dress 25  Appropriately groomed/neat 25 Firstimpression  Greeting 25  Introduction 25  Body language 25 Responsestoquestions  Knowledge relayed 30

 Abilities described & matched resume 20

 Accurate 20

 Cogent & organized 20

 Shared appropriate experiences 20

 Quality of information 20  Consistent responses 20 Communicationskills  Persuasive 20  Proper grammar 15  Enunciation 15  Appropriate volume 15

 Concise, avoided rambling 15

 Confident 20

 Sincere 15

 Poise 20

 Discretion/tact 15

Conclusion

 Posed appropriate questions to

employer 25

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FOLLOW UP LETTER SCORECARD

POSSIBLE POINTS SCORE

Format

 Directed to appropriate person

 Address/salutation appropriate

 Level of formality appropriate

10

Content

 Expressed appreciation 5

 Appropriate level of reiteration of qualities 5

 Re‐expressed interest 5

 Provisions for follow‐up stated 5

Grammar/punctuation/spelling 10

Overallimpression

 Legible (including signature)

 Appropriate length

10

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PANEL INTERVIEW SCORECARD

Name_______________________ Chapter/School_______________________ Contestant Number_________ POSSIBLE SCORE PARTICIPANT’S SCORE Appearance  Professional dress 25  Appropriately groomed/neat 25 Firstimpression  Greeting 25  Introduction 25  Body language 25 Responsestoquestions  Knowledge relayed 30

 Abilities described & matched resume 20

 Accurate 20

 Cogent & organized 20

 Shared appropriate experiences 20

 Quality of information 20  Consistent responses 20 Communicationskills  Persuasive 20  Proper grammar 15  Enunciation 15  Appropriate volume 15

 Concise, avoided rambling 15

 Confident 20

 Sincere 15

 Poise 20

 Discretion/tact 15

Conclusion

 Posed appropriate questions to employer 25

 Clarified next steps 25

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Scoring summary (w/percentages)

Class/Category Points

(used for onsite tabulation)

Percentage of total score

Online Exam 50 10%

Workplace Employability Skills 50 15%

Cover Letter 100 5% Resume 200 9% Application 100 5% Telephone Interview 50 3% Personal Interview 500 25% Follow Up Letter 50 3% Panel Interview 500 25% 100%

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SAMPLE COVER LETTER

(Sabin, 2005, p. 570) Apartment 145

395 West Center College Street Yellow Springs, Ohio 45387 937‐555‐7944

Email: [email protected] March 3, 2005

Mr. Oliver Digby

Director of Human Resources Hunt and Ketcham Inc. 1228 Euclid Avenue Cleveland, Ohio 44115 Dear Mr. Digby:

You advertised for a marketing manager in the March 2 Plain Dealer. I have used many Hunt and Ketcham texts in my computer courses, so I know that your company publishes books of consistently high quality. As the following comparison shows, my experience and background come close to satisfying all of the requirements stated in your ad.

YourRequirements MyQualifications

College degree B.S. in marketing plus continuing education courses in

marketing and computer software applications Knowledge of technical

publishing market

Over six years’ experience in sales and marketing divisions of two educational publishing companies

Field sales experience Extensive contact with field sales reps and customers,

resolving a wide range of sales support and customer service problems

The enclosed resume will provide additional information about my marketing experience.

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SAMPLE RESUME

(Sabin, 2005, p. 562)

RALPH A. PINKHAM

148 Biscay Road Damariscotta, Maine 04543 207‐555‐3266

OBJECTIVE: To gain experience as a bank teller as a first step toward a career in banking.

EDUCATION: A.A.inbusinessmanagement,2005 UniversityofMaine,Augusta,Maine

Courses in accounting, business communication, business management, finance, and office technology.

Academic scholarships, 2003 – 2005. Member of the intramural wrestling team, 2003 – 2004. Tutor in a university‐sponsored community literacy program, 2004 – 2005.

EXPERIENCE: Salesassociate,Reny’s,Damariscotta,Maine,June2005–present

Handled cash and credit card transactions, using electronic cash register. Helped customers with product selections and suggested tie‐in purchases. Resolved customer problems. Assisted in taking inventory and restocking shelves. Suggested special promotions and helped design merchandise displays.

Cashier,Pinkham’sPlantation,Damariscotta,Maine,May2000–

August2003

Worked part‐time in family‐owned business. Handled cash and credit card transactions. Advised customers on planting and care of

purchased items. Set up special seasonal displays and recommended special pricing arrangements to boost sales.

SKILLS: Strong number sense and quick mastery of electronic cash register and calculators. Proven ability to handle large amounts of money accurately. Outgoing personality with the ability to grasp and

respond to customers’ needs and concerns. Excellent communication skills in writing, over the phone, and face to face. Mastery of

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SAMPLE FOLLOW‐UP LETTER

(Sabin, 2005, p. 571)

Apartment 145

395 West Center College Street Yellow Springs, Ohio 45387 937‐555‐7944

Email: [email protected] March 25, 2005

Mr. Oliver Digby

Director of Human Resources Hunt and Ketcham Inc. 1228 Euclid Avenue Cleveland, Ohio 44115 Dear Mr. Digby:

Thank you for taking the time last Friday to explain why my lack of field sales experience in the technical publishing market prevents me from being considered for the marketing manager’s position at Hunt and Ketcham.

Thank you, moreover, for arranging for an interview that same day with your director of sales. Ms. Cantrell gave me a very detailed picture of a field rep’s responsibilities. She also stated that in light of all my prior experience in educational publishing, I ought to make the transition to technical publishing very easily. I was encouraged to learn that after a year or two of experience in the field, I would be a strong candidate for any marketing manager’s position that might open at that time.

Ms. Cantrell has promised to let me know within the next four weeks whether she in in a position to offer me a field rep’s job. If she does, I very much look forward to seeing you again. In any event, thank you for all the help you have given me.

Sincerely,