5 4
6 Set up in 1985, RAUMAN GROUP has specialised in designing, developing and selling architectonic
solutions to compartmentalise office spaces.
The headquarters of RAUMAN GROUP are located in San Sebastian, a city in the Basque Country, Northern Spain, which is a benchmark for R+D+i.
It aims to develop compartmentalisation systems which stimulate, inspire and motivate people in their workplace.
GROUP RAUMAN
CONTINUOUS INNOVATION
To do this, RAUMAN GROUP focuses on continuous innovation by constantly interacting with its surroundings:
For products, to provide specific solutions to the market’s different needs.
9
Rauman is ready
to tackle any
challenges the
market might
throw at it.
8 RAUMAN GROUP has an ISO 9001:2008
quality management system certificate and an ISO 14001:2004 environmental management system certificate.
Currently, RAUMAN GROUP is involved in an internationalization process, focussing on Europe, the Middle East and America. For this reason, RAUMAN GROUP has invested 4 million euros in new production technologies over the last year and it has redesigned all the production processes, which along with its professional human team has managed to double the company’s productive capacity, and reduce product delivery times.
10 Group brain centre and headquarters
Group partner companies
Companies working with and alongside the group
A
C
O
N
TIN
U
O
U
SL
Y
DEVELOPING
Rauman Engineering
R+D+i
Production Centre 1
Production Centre 2
Rauman Complements
Inak Ingeniaritza
Goitia
Hexxo
The Group’s brain centre. In addition to sales work, it works with the whole group for efficient coordination and to offer the optimum service that the client expects.
Technology group, always striving for continuous innovation, setting market trends.
Production centre specialised in steel structures and aluminium profiling.
Production centre specialised in stuck panels and closets.
Sales company, strategic for the group, making it possible to get the most competitive prices in the market.
Specialist engineering in structure calculations and product approval.
Group logistics operator.
Company dedicated to the design and creation of comprehensive turnkey project solutions.
The RAUMAN GROUP comprises several companies, each specialised in a specific area, with a common continuous improvement target in all their activities.
PRODUCTION
CENTRE 2
PRODUCTION
CENTRE 1
RAUMAN
COMPLEMENTS
RAUMAN INGENIERÍAINAK
INGENIARITZA
GOITIA
HEXXO
RAUMAN
ENGINEERING
R+D+i
GROUP
13
RAUMAN Engineering R+D+i
Production Centres
Area 1: Spain, Portugal
Area 2: France, Belgium, Luxemburg, Switzerland (west)
Area 3: UK, Middle East
Area 4: Germany, Austria, Eastern Europe
MANAGING DIRECTOR RAUMAN PRODUCTION Jon Landa MANAGING DIRECTOR R+D+i Juan Landa MANAGER CREATIVE AREA Sven Schmidt MANAGER CREATIVE AREA John Taylor DEVELOPMENT PRODUCT Israel Zabala DEVELOPMENT PRODUCT Juan Gómez CONTROL STORE QUALITY SUPPLY CONTROL STORE QUALITY PRODUCTION MANAGING DIRECTOR RAUMAN ENGINEERING Iulen Agirrebeña MANAGER SALES AREA 1,4 Iulen Agirrebeña MANAGING DIRECTOR RAUMAN ACCESSORIES Ignacio Andonegi MANAGER OF STRATEGIES Iker Arana MANAGER FINANCIAL Ignacio Andonegi MANAGER SALES AREA 2 Eduardo Merino MANAGER SALES AREA 3 Eneko Huarte TECHNICAL GROUP COORDINATOR Leire Etxeberria
DESPATCHES ALUMINIUM MACHINING SUPPORTS + WOOD MANAGER QUALITY AND THE ENVIRONMENT Iulen Agirrebeña DELEGATE MINISTER (SINGLE ADMINISTRATOR) Juan Landa MANAGER SERVICE AREA 1,3 Iker Arana PRODUCTION PURCHASING AND PRICING POLICY Adrián Galan LAUNCH OFFERS Andoni Gómez DESIGN OFFERS LAUNCHES Itziar Larrañaga DESIGN OFFERS LAUNCHES Maider Ezenarro MANAGER SERVICE AREA 2,4 Leire Etxeberria
A S
TRUCTURE TO GIVE
THE BEST SERVICE
13 12
14 Aware that only innovating companies can be
competitive, RAUMAN GROUP has its own Research, Development and Innovation (I+D+i) management system, which coordinates the whole group’s actions in this field.
RESEARCH:
Finding out about market trends and getting ahead of them, aiming to be future trend setters. Experimenting with new materials, new technologies and continually innovating.
DESIGN:
Working from the idea that the major problem in design nowadays involves values, all other problems are interesting but rather superficial.
We set the idea of what a design should be (beautiful, functional, practical and easy to produce) for RAUMAN GROUP to develop their products.
This refers to producing a compartmentalising system, where all the elements are perfectly integrated on solutions that can be used on any job, making it easier to adapt them to the surroundings and simplifying assembly.
Easy production leads to competitive service and prices, always seeking out attractive, minimalist and elegant aesthetics.
DEVELOPMENT:
Implementing the designs. For this, previously designed products are specified, defined and developed down to the last detail, to be industrialised, and at the same time following the RAUMAN GROUP pricing policy guidelines to set rates, create modular catalogues and other tools intended for the client afterwards.
17 16
ENGINEER
ING
This is the brain centre of the RAUMAN GROUP which, in addition to sales work, interacts with the whole group to coordinate it efficiently and offer the optimum service the client expects.
Customer service is the be all and end all at Rauman, so sales teams are organised by country, giving personalised attention to each client in their own language.
It is based on 3 mainstays:
RAUMAN
SALES MANAGER:
Advises and informs clients about the product’s advantages, what makes them stand out from the competition, and sales policies to follow, to win 100% of the projects.
SERVICE MANAGER:
Advises and informs clients about the product’s technical details and the project design. In order to obtain the most competitive project possible, they propose solutions to any needs which might appear on site and they coordinate order priorities.
The Service manager provides direct and daily contact with the client.
APPLICATION DESIGN:
Designs the application based on the clients’ project needs, optimising cost and design.
CENTRES
PRODUCTIVE
Targets for RAUMAN GROUP production centres:
Optimising production processes
Optimising QUALITY
Reducing delivery deadlines
Consequently, RAUMAN GROUP production centres are constantly updating new technologies and work methods, making use of the latest generation CNC digital control machinery.
In order to strengthen the Closet business unit, RAUMAN GROUP will invest 1 milion euros opening a new production centre in 2011.
18
RAUMAN GROUP has
invested 4 million euros in
new production technologies
managing to double the
