Our Staff Development Review System is a key to achieving the HA/cluster/hospital mission. It will provide a focus on the future development of staff based on achievement of results and overall performance. The HA vision, mission and values are to : 職員發展檢討制度是達致醫管局/聯網/醫院使命的關鍵,它可根據職員的工作成績及整體表現,為職員日後的發展提供一個重點。醫管局 的願景、使命和核心價值是:
Review period : from to
檢討期 : 由 至
PART 1 - PERSONAL PARTICULARS 第一部—個人資料
Full Name_______________________________________________ HKID Card No._______________________________
姓名 香港身份證號碼
Position Title____________________________________________ Rank________________________________________
職銜 職級
Division/Department__________________________________________________________________________________ 科組/部門
Date Of Appointment To Present Position__________________________________________________________________ 出任現職日期
HA/CCSDR[DRII] (Rev Oct 2009)
PART 2 - ACHIEVEMENT OF OBJECTIVES (IF APPLICABLE) 第二部—達到目標 (如適用)
1
-V
ision 願 景Healthy People, Happy Staff, Trusted by the Community 市 民 健 康 、 員 工 開 心 、 大 眾 信 賴
M
ission 使 命Helping People Stay Healthy
與 民 攜 手 保 健 安 康
V
alues 核 心 價 值(i) People-centred Care
Address people with respect and politeness Communicate and understand the individual needs Provide timely and appropriate response Make it easy to get feedback
Willing to listen, acknowledge different views with an open-minded attitude and for mutual respect
(i) 以 民 為 先 尊重別人及對人有禮 傳達及了解個人需要 提供適時及適切回應 方便聽取意見 願意聆聽,以開明態度接納不同意見,彼此尊重
(ii) Professional Service
Keep up with professional knowledge & skills Put professional knowledge / skills into practice Open disclosure of consent & event / report near miss event
Be responsible for what we do
Be honest and open in our interactions with each other and our patients
(ii) 專 業 為 本 維持專業知識及技能 發揮及實踐專業知識 / 技能 公開披露同意及事件 / 呈報險失事件 對所做事情負責 誠實及以及開明相處方式對待別人及病人
(iii) Committed Staff
Be accountable and willing to accept responsibility Go the extra mile to help each other
Think and act positively
Bring constructive solutions and ideas to solving challenges
Willing to learn and share Care for staff well-being
(iii) 敬 業 樂 業 承擔問責及願意承擔責任 多走一步去幫助別人 思想及行為正面 作出建設性批評,為問題尋找解決方法 願意學習及分享 關懷職員健康 (iv) Teamwork
Establish positive relationships with every team member
Work together towards a common goal / share common goal
Value different ideas Bring the best out in others Share responsibility (iv) 團 隊 合 作 與團隊的每名成員建立正面關係 彼此合作實現 / 奉行共同目標 重視不同意見 協助他人發揮優勢 分擔職責 CONFIDENTIAL 機密
List below the key objectives/duty foci and staff development activities for the review period as agreed and assess the results achieved.
請列出檢討期內議定的主要目標/主要職責及職員發展事項,並對各項目的成績作出評核。
I. Key Objectives/Duty Foci 主要目標/主要職責 (In order of importance)
(按重要程度依次排列) Assessment of Results ( as appropriate) 評核成績 (在適當欄內加上「」號) Remarks 備註 (Such as results achieved, progress, etc) (例如取得的成績、進展等) E xc ee de d ob je ct iv es 超 越 目 標 A ch ie ve d ob je ct iv es 達 到 目 標 P ar ti al ly a ch ie ve d 部 份 達 到 N ot a ch ie ve d 未 能 達 到
II. Staff Development Activities 職員發展事項
Core Competencies are key demonstrable behaviours for effective performance.
Please evaluate the staff member's competency level by using the scale below to help him/her understand his/her strengths and development needs.
Please give specific comments in the ‘Remarks’ box, such as examples of competency, areas for improvement, especially for items accorded ‘1’ , ‘4’. or ‘N/A’
Rating Scale Rating Descriptions
1 Consistently exceeds the competency requirements. 2 Occasionally exceeds the competency requirements. 3 Usually meets the competency requirements.
4 Sometimes meets the competency requirements and needs improvement.
(A) FUNCTIONAL COMPETENCY
I. Provision of Diagnostic Services
1. Commitment to providing patient-centred care and services.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Demonstrate caring, empathetic and sincere attitudes to patients and their relatives.
• Respect the right of patients to be involved in decisions about their care.
Remarks :
2. Ability to provide basic and complex diagnostic imaging services.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Deliver services with consideration and understanding of the rationale, benefits and risks of every step in the process of patient management.
• Exercise independent judgement in the variable technical parameters of the procedures to the conditions of patients.
• Demonstrate updated knowledge of anatomical, physiological, clinical and pathological conditions related to diagnostic services.
• Apply updated knowledge in the appropriate use of general radiographic equipment / general radiographic procedures to produce safe and effective clinical outcomes.
• Be vigilant to spot and solve problems / abnormalities due to equipment / artifacts / patients’ conditions and take appropriate actions by applying professional knowledge and judgement.
Remarks :
II. Operations Management
Rating ( √ as appropriate )1 2 3 4 N/A
-3. Ability to ensure the operations and provision of an accessible, effective and efficient service.
• Document patient’s conditions and the service processes accurately and clearly.
• Gather and compile useful data for clinical operation and improvement / development of services.
• Provide a smooth service even in urgency and service disruption conditions.
• Contribute to optimum utilisation of resources.
Remarks :
III. Management of Safety and Risks
4. Ability to manage safety and risks effectively in the production and delivery of the services.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Practise according to the code of practice related to radiation safety, and protection and occupational safety ordinance / regulations.
• Assess and manage risks according to procedures / guidelines and in alignment with defined service objectives.
• Be able to explain to patient the potential risks of radiation in the procedures performed.
• Carefully obtain and alert on patient’s allergic history / conditions.
Remarks :
(B) PERSONAL COMPETENCY
I. Personal Effectiveness
5. Ability to communicate effectively.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Communicate clearly and accurately both in verbal and written forms.
Remarks :
6. Ability to work towards priorities
Rating ( √ as appropriate )
1 2 3 4 N/A
Remarks :
7. Capacity to proactively manage emotions.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Manage own emotions appropriately.
• Respond to challenges and changes with a positive and proactive attitude.
Remarks :
8. Ability to develop self.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Update and broaden knowledge and skills as required in the work environment.
Remarks :
II. Effective Decision Making
9. Ability to analyse situations and make decisions appropriately.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Be able to develop alternatives and exercise judgement to effectively solve problems.
• Demonstrate creativity and flexibility.
Remarks :
III. Integrity
10. Commitment to maintain a high standard of professional ethics and code of conduct.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Be honest with own deficiency and mistakes.
• Be accountable for consequences of decision made.
• Be industrious, responsible, self-disciplined and reliable in carrying out assigned duties.
• Keep commitments and set trusting example.
-Remarks :
(C) PEOPLE AND TEAM COMPETENCY
I. Teamwork
11. Ability to work with colleagues in the ways that best serve patients’ interest.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Support and collaborate with colleagues of different disciplines to provide quality patient-centred services.
• Value the contributions of all team members and treat them with respect.
• Be receptive to suggestions from team members.
Remarks :
II. Leadership
12. Ability to influence team members to achieve common goal.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Be a good role model for others.
Remarks :
III. People Development
13. Commitment to development of juniors and peers for betterment of patient care.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Provide feedback to colleagues to enhance performance and build strengths.
• Transfer knowledge and skills to colleagues.
(D) ORGANIZATIONAL EFFECTIVENESS COMPETENCY
I. Quality Management
14. Ability to continuously improve service process and quality in response to service needs.
Rating ( √ as appropriate )
1 2 3 4 N/A
• Actively participate in quality improvement initiatives to improve work process and service outcomes.
• Provide services adhering to recognised standards, and service guidelines and protocols.
• Be responsive to internal and external customers’ feedback for service improvement and development.
Remarks :
(E) ADDITIONAL COMPETENCIES & BEHAVIOURAL INDICATORS
(as agreed between staff and supervisor)
Rating ( √ as appropriate )
1 2 3 4
-PART 4 - SUMMARY OF OVERALL PERFORMANCE 第四部—整體表現總結 Overall Rating 整體評分
(Please indicate the staff member’s overall performance by marking the appropriate box. In arriving at the decision, the assessments of both Part 2 and 3 should be considered)
(請在適當方格內加上記號以顯示職員的整體表現,在作出決定時,應考慮到第二及第三部的評核。)
Outstanding performance - Consistently well above the requirements for the job. 表現超卓,一直大大超越工作的要求。
Superior performance - Frequently exceeds the requirements for the job. 表現優良,經常超越工作的要求。
Good performance - Occasionally exceeds the requirements for the job. 表現良好,間中超越工作的要求。
Effective performance - Meets the basic requirements for the job. 表現有成效,達到工作的基本要求。
Marginal performance - Some aspects of performance are below the requirements for the job. Further improvement is necessary.
表現尚可,某些地方的表現低於工作要求,必須有所改善。
Below-standard performance - Significant improvement in performance is essential to meet the required standard for the job.
表現低於工作的要求,必須有顯著改善以期達到水準。
Comments (particularly on overall performance and development progress under the review period)
PART 4A – RECOMMENDATION ON GRANTING OF INCREMENT 第四 A部 對給予增薪的意見–
Please indicate by ticking in the appropriate box your recommendation on whether the officer being appraised should be granted an increment on his/her next increment date.
請在適當空格內畫上「」號,表明你是否建議接受評核的人員在下一個增薪日期獲發增薪。
I recommend that (name of employee) be granted an increment
on his/her next incremental date on (date).
我建議 _______________________(僱員姓名)在下一個增薪日期 __________________ (日期) 獲發增薪。
I recommend that the increment of (name of employee) be stopped
for ______ months. (Please recommend the duration. For civil servants, the duration should be 3-6 months.)
我建議暫停發放增薪給 _________________________(僱員姓名)______ 個月。 (請建議暫停多久。公務員以三至六個月為限。)
I recommend that the increment of (name of employee) be deferred for
______ months. (Please recommend the duration of the deferment. For civil servants, the duration should be 3-6 months.)
我建議延遲發放增薪給 _____________________(僱員姓名)______ 個月。
(請建議延期多久。公務員以三至六個月為限。)
(name of employee) is currently on stoppage or deferment of
increment since _________________ (date).
_______________________(僱員姓名)由 ________ 年 _____ 月 _____ 日起已被暫停或延遲發放增薪。
Not applicable, as (name of employee) is now on the maximum
of the pay scale of his/her rank.
不適用:_________________________(僱員姓名)已達其職級薪級表的頂薪點。
Not applicable, as (name of employee) is recruited on or after
15 June 2002 and will be subject to separate increment arrangements.
不適用:__________________________(僱員姓名)是在 2002 年 6 月 15 日或以後獲聘之職員,其增薪安排 將另行處理。
-PART 5 - SECOND MANAGER’S ASSESSMENT (OPTIONAL) 第五部—第二位管理人員的評核 (可選擇是否需要填寫此部 份)
Comments (on Part 2, 3, 4 and 4A)
評語 (關於第二、三、四及四 A 部)
PART 6 - STAFF DEVELOPMENT PLAN (OPTIONAL) 第六部—職員發展計劃 (可選擇是否需要填寫此部份)
(to be worked out jointly by manager and staff member) (由管理人員及職員一同訂定)
Please specify the recommended development focus and/or activities in the next 1 to 2 years for enhancement of performance, meeting future job challenges or career development purpose.
請列出職員在未來一兩年間的發展重點及/或發展建議,以提升工作表現、迎接未來工作挑戰或協助職業發展。
Signature of Manager Signature of Second Manager (if applicable)
管理人員簽署 第二位管理人員簽署(如適用) Name/Position Name/Position 姓名/職位 姓名/職位 Date Date 日期 日期
PART 7 - STAFF MEMBER’S COMMENTS 第七部—職員的意見
Comments (including comments on the job, aspirations, suggestions for improvement and development, grant of
increment, or any other points)
意見 (包括對工作、期望、改善及發展的建議、增薪的意見或任何其他事項的意見)
Signature of Staff Member Date
職員簽署 日期
PART 8 - COUNTERSIGNING MANAGER’S ASSESSMENT 第八部—加簽管理人員的評核 Comments (including comments on the staff development plan)
評語 (包括對職員發展計劃的意見)
Name of Countersigning Manager Position
加簽管理人員姓名 職位
Signature Date
簽署 日期
Note : A copy of this completed form can be made to the staff member upon request.
註 : 職 員 可 要 求 保留一 份填 妥後 的 表 格副本
PART 9 - PERSONNEL/TRAINING OFFICE USE 第九部—人事部/培訓組用 Actions to be taken
須採取的行動
Database record Require other follow-up actions
數據庫紀錄 需要其他跟進行動