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CRM SALES FORCE TRAINING is an educational website where we want to share our salesforce.com knowledge to the candidates who are interested in salesforce course. If your goal is to get good grounding in Salesforce administration and Good knowledge in Salesforce Development as quickly as possible this salesforce tutorials is ideal for you.
Through this sfdc training tutorials, every candidate will be able to learn all topics with real time scenarios and clearly explained with screenshots. We recommend all to take these salesforce tutorials as a course and understand every sfdc training article clearly before moving to next salesforce topic.
salesforce training tutorials
No Prior knowledge on coding is required for Salesforce development but knowledge on Salesforce Administration is required. We present different Salesforce Developer Tutorial every day and it make you to develop various applications on the cloud platform. CRM Salesforce Training Tutorials is also helpful for professional programming in Salesforce.com.
Admin Tutorials Salesforce basics. Creating fields. Service Cloud topics. Salesforce security. Single Sign On. Data Loaders. Reports . Dashboards. Marketing. Chatters. Integration Automation. CRM Tutorials Developer Tutorials SOQL tutorials. SOSL basics.
Visualforce. Visualforce tags. Salesforce Apex. Interview Questions
Interview Questions Part 1. Interview Questions Part 2. Interview Questions Part 3 Interview Questions Part 4 Interview Questions Part 5 Interview Questions Part 6. Interview Questions Part 7. Interview Questions Part 8. Interview Questions part 9. Topics we cover
Cloud computing, Cloud computing services, cloud computing solutions, cloud computing technology,about cloud computing, cloud computing applications, cloud computing provider,cloud computing platforms, cloud computing solutions, cloud computing applications, cloud computing companies, crm software, sales force integration, sales force chatter, sales force API, sales force app exchange, sales force login, sales force crm, enterprise cloud services, sales force automation tools, lead management, opportunities, sales force quotes , Sales force visual force, Apex, Data Loaders.
Many more Salesforce training Tutorials available refer our Free crm salesforce training Tutorials.
Read more for Realtime Salesforce interview questions and answers with scenarios. Salesforce Tutorials for Beginners- Salesforce Basics
Salesforce tutorials for beginners, it is very important to understand the concepts, terminology used and about different technology components that used in salesforce.com. Before jumping in to salesforce.com interface we should get knowledge on salesforce basics. Through this Salesforce tutorials for beginners we are going to make some tasks and customization in salesforce interface.
Every Salesforce beginner must understand their duties for better and effective salesforce administration. This Salesforce tutorials for Beginners will cover on cloud computing concepts like what is cloud
computing, what are the different cloud computing services.What is salesforce, how can we create salesforce developer account, what are the different components in salesforce, different data types , different field types in salesforce, how to create custom objects in salesforce, how to create custom fields in salesforce, how to create custom tabs in salesforce, creating custom views in salesforce.com.
Refer below Salesforce Tutorials topic wise that explains step by step configurations with real time scenario.
Salesforce Tutorials for Beginners- Salesforce Basics. Introduction to Cloud Computing
1. What is Cloud Computing ?
2. Characteristics of Cloud Computing ? 3. What are the different types of Clouds ? 4. Cloud Computing Services (SaaS, PaaS, IaaS) ? 5. IaaS Cloud Service Providers ?
6. PaaS Cloud Service Providers ? 7. SaaS Cloud Service Providers ?
Introduction to Salesforce.com 1. What is Salesforce ?
2. Creation of Salesforce developer Account. 3. Components of Salesforce.
4. Different types of Data Types and field types 5. How to create custom objects.
6. How to create custom fields. 7. How to create custom Tabs. 8. How to create Custom views.
9. What is Cloud Computing, Cloud Computing definition Cloud Computing
Cloud Computing : In this salesforce Tutorial we are going to learn about What is cloud computing, Definition for cloud computing, Cloud Computing advantages, cloud computing disadvantages.
Cloud Computing Definition.
“Cloud Computing is a new trend in IT development, deployment, Delivery module of business Products, Services that are provided over the internet that are been used by the real time User“.
“Cloud Computing definition given by NIST (US National Institute of Standards and Technology) : Cloud Computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal
management effort or service provider interaction“.
Cloud Computing is a Buzz word today and a hot topic in publications, Enterprises and also in Public. So what is Cloud Computing ? Here Cloud computing is an module which enables consumers to higher computing resources from a providers as per their requirements.
Through Computing we can use resources over the internet from any where in the globe with out managing resources like Applications, Data Base, Operating System,Network etc. In general to use any resources like Ms Office we have to install that software in our devices to use. If we want to use that Ms Office service in other device we have to install that software again. Here we are able to use that service in which the software was installed. By using Cloud Computing we don’t require any software , Servers, Operating System, Storage.Simply we need to have a minimal configuration system with internet and a Browser.
The need for Cloud Computing
Most organizations spend several million dollars each year on procuring the right hardware and software for their employees. These purchases include not just the computers and laptops, but also software and software licenses. For every additional employee a new software license has to be bought. This is financially draining for any organization, big or small.
Cloud computing to the rescue!
There are several companies that provide software services that an organization needs for its business processes. By plugging into these companies through the internet, and accessing their services by loading
just a single application from them an organization can access all the software that it needs for conducting its business. This Web-based service is called cloud computing. Cloud computing allows a remote machine owned by a company providing the cloud based services to run several business processes of a client’s business, whether it is a simple word processing or more complex customer relationship management or CRM software.
Cloud computing is one of the greatest developments in technology over the past decade, and allows online file access across several applications spread over a vast geographical area. Cloud computingcreates virtual space or a cloud of files and applications that may be used and shared by all members of an organization, no matter where they are. To access cloud computing services an organization must pay a subscription amount to the cloud computing service provider, as well as pay for the installation of the service and customization. Once the software application of the cloud computing service provider is installed, getting work started is as simple as plug and play, as it’s only a matter of logging on to the internet.
Advantages of Cloud Computing
What has made cloud computing work is the tremendous growth in processing power, reliability of the Internet and the great increase in broadband speeds.
It makes tremendous sense to make use of the centralized server of the provider of cloud computing services as not only does it reduce the costs by a great extent by making redundant the need to buy several software licenses, it also eliminates the huge costs required by an organization to maintain and upgrade existing software.
The other advantages of cloud computing are
It drastically reduces the cost of hiring software engineers and other specialized workers for IT support, as the streamlined software available on the cloud eliminates the need for a lot of heterogeneous hardware and software.
Also, an organization that avails of cloud computing can use the processing power of the entire network or cloud that it is a part of. So it never falls short on processing power.
Another huge advantage is that since cloud computing eliminates the need for an organization to buy hardware, a plenty of physical space is saved. There is no need to reserve space on the company premises for giant servers, for instance.
Based on their working, cloud computing services can be classified into:
1. Software as a service (SaaS): Here, the software applications are managed by the provider of the cloud services and can be accessed by organizations through a simple browser, which loads all the applications of the service provider. The client businesses do not have to worry about licensing or server costs.
2. Platform as a service (PaaS): Here, dedicated software platforms are built and managed by the cloud computing service provider to run and develop business applications. These platforms support every stage of creating a web application online, no additional software is required whatsoever in the local computer.
3. Infrastructure as a service (IaaS): This is the most advanced form of cloud computing as here the virtual servers are purchased by businesses along with software and hardware from the cloud computing service provider on a per-use basis.
The Disadvantages of Cloud Computing
While cloud computing removes the need to hire more software engineers or to buy several new software licensed, and eliminates the cost of software upgrades and maintenance, it does have a few drawbacks.
One, it may not always be easy to fit in a company’s requirements with what it provided by thecloud computing service provider.
Two, some of the company data may to too confidential to be released on the cloud, or may get blocked by a local firewall. Some companies may find the cost-per-use model of subscription tough to handle. Some of these drawbacks can be dealt with by making use of Virtualization as a part of thecloud computing approach.
Cloud Service Providers | Provide Cloud Storage Service
Cloud Service Providers : In our previous CRM Software Training Tutorial we have learned about cloud Services. In this CRM Software Training we are going to learn about Cloud Service providers, different cloud service providers list, top cloud service providers list. The cloud ecosystem consists of five major roles in providing cloud Services. Cloud ecosystem is the term used in cloud computing which describes about multiple complex cloud systems like service providers, independent service providers, software manufacturers, enablers and business.
Top cloud service providers list. 1. Amazon web Services.
Elastic Compute Cloud(EC2). Simple DB.
Simple Storage Service (S3). CloudFront.
Simple Queue Service (SQS). Elastic MapReduce.
2. Google.
Google Apps. Google App Engine.
3. Salesforce.com and Force.com. 4. GO GRID. 5. 3Tera. 6. Microsoft. SQL Azure. AppFabric. Windows Azure.
Cloud Service providers Ecosystem
Cloud Service providers ecosystem consists of 5 major components they are . Service Providers.
Software Vendors.
Independent Software Vendors. Enablers.
Business.
Cloud Service Providers : Cloud Service Providers are those who provide cloud services to the business and customers or consumers. Cloud Service providers will huge data base, Data centers, infrastructure, software’s, platform and hardware systems.
Software Vendors : Software which is designed for on-premises is very different from the software which are designed for cloud services. Cloud Service software architecture is different when compared with on-premise software. Cloud Service providers are overlapping both Cloud Service Providers and Cloud Software this makes them to run both services in their own data centers.
Ex :- Microsoft Windows Azure and Google Apps.
Independent Software Vendors :- Independent software vendors are those who build Cloud Service software and offer them to the public. Cloud provide best platform for Independent Software Vendors to build vertical solutions independently.For example ISV’s develop some medical application and can offer this application to doctors and Hospitals for providing vertical solutions to them.
Enablers : Enablers are those who integrates all multiple software’s which are purchased from multiple cloud software vendors. Enablers provides consulting services for the purchased software.
Ex :- Microsoft Consulting Services, IBM Global Services.
Business : In today’s market every company has their competitor in market. In order to sustain in market company must maintain up to data software’s, infrastructure to take advantage in the market. If the Cloud Service provided by cloud service providers are supportive and the business people do not hesitate to implement cloud services.
CRM Software Training – What is CRM Software, CRM CRM Software Training
Full form for CRM is Customer Relationship Management. Customer Relationship Management systems are used to analyze customer click, Customer Sales and measure marketing campaigns.We can develop Software for Small business, large entrepreneurs, Social Media Networks, Non-profit membership organizations. In this CRM Software Training we learn about every CRM Software and their advantages.
CRM Software Training
Customer Relationship management Software is integrated with many applications, features and tools for better Customer accessing capabilities. We must select best CRM online Software that matches to our company. Before Selecting Customer Relationship Management Software we must check conditions like What are the unique features that the Software have ? what is the CRM Software Ranking ? What are the different Sales and Marketing tools that a CRM online Software have ? Is thisCustomer Relationship Management Software is user friendly or not ? What about help and Support.
CRM Software Training
1. What is CRM – Customer relationship Management ? 2. Different types of CRM Data bases.
4. What are cloud Services ?
5. Different Cloud Service Providers.
CRM Systems
Microsoft Dynamics CRM Microsoft SharePoint. Google Cloud Services. Amazon Cloud Services. What is SAP Systems? Oracle CRM on Demand. Sugar CRM.
Sage CRM .
What is CRM, Customer relationship management
What is CRM, Customer relationship management : Full form for CRM or Acronym for CRMis Customer Relationship Management. We can understand from the full form where CRM is an application used to automate Sales and marketing functions by a using a Software called CRM Software . BY using CRM Software every Company / Organization plans to increase their revenues and profits. This strategy of increasing revenue is done mainly by attracting Customers, clients, Sales etc. An important concept in Customer Relationship Management is customer value. What is CRM, Customer relationship management.
What is CRM
Real time example : If we contact our mobile network Customer care to esquire about any service or wrong gone with the service. Customer care will quickly responds to our query . All these process will go in a few seconds. Call Centers uses CRM software to to find that customers details.
What is CRM, Customer Relationship Management
What is CRM : CRM is a strategy which is used to learn about customers requirements and behavior in order to increase revenue and Profits by maintaining stronger relationship with them.
Customer Relationship Management Refers to the practice of collecting, storing and analyzing customer-level-information, and incorporating the results in to the decision making process of a firm. CRM also involves in core business process like production, operations, sales, marketing and finance.
We can define CRM software as a Commercial application developed for the business. This CRM Software can be used by any business. We can’t specify particularly this type of industry or business uses CRM Software. Any Business who maintains Sales, Marketing team, who create quotes and invoices. For every business, every company wants to computerize their operations. All these business want to computerize their operations. As such Software Company is developing some software for that type of operation.
To Maximize the life time value of each individual customer to a firm some CRM initiatives must be followed.There are four CRM initiatives they are.
1. Customer acquisition : It is the process of acquiring new customers to a firm. This is the first and the foundation step to the whole CRM process.
2. Customer retention : Customer retention is the process o developing relationship with the customers.
3. Customer Churn : Customer Churn is the process of managing the rate of existing customers leaving a firm.
4. Customer win-back : Customer win-back is the process of reacquiring the customers that have left the firm through Customer Churn.
We have different types of businesses like retail business, banking, call centers and so on everything is computerized. People who run business wants to develop software. Then they go for some CRM software providers like Salesforce.com CRM, Microsoft Dynamics, Zoho CRM and so on.. Salesforce.com has given ready made software called Salesforce.com CRM. Salesforce.com is a company and its product called Salesforce.com CRM.
Where are not learning about company but we are learning about the product which is salesforce.com CRM. CRM is a business or more generally technically called as Domain or vertical. So one of the things we are going to learn in this salesforce.com CRM is what are the ingredients he has provided in theSalesforce.com CRM.
In our next Salesforce Training Tutorial we will learn about different types of categories of CRM Databases.
In our previous Salesforce CRM Training tutorial we have learned about What is CRM. In this CRM Tutorial we are going to learn about Different types of CRM Databases, Sources of Databases, what is the technology used in different Databases.
What is a CRM Database ?
CRM Database is the core for any customer relationship management(CRM) planning. Different types of information can be stored, analysed and can be made marketing decisions. There are different categories of Databases and they are categorized depending upon firms, business function, information content, marketing activities and technology uses for databases . Mainly there are two types of Databases they are Transaction-related database and Customer Database.
Transaction-related Database : This type of Database are used to get all the information related to transactions made by customers. We can information from Transaction-related Databases are what transaction have the customer made? What type of product the customer purchased.
Customer database : Customer database collects the information about the customers information like address, Zip Code, Telephone number, age, gender, marital status, education, number of people in house, income, values, interests, preferences and so on.
CRM Databases
Sources of CRM Databases
Databases can be acquired from two sources they are Primary Data Source and Secondary Data Source Primary Data Source
Primary data Sources : Primary Data is collected from the source of sales results, cost information, Distributors reports and feedback, Customers feedback, Marketing activity.
Primary data s collected from households in the form of surveys, experiments, interviews, questionnaires and observations. This type collecting data is very cost and also time taking processes but this type of information is some times required by manager in an organization or a firm.
Secondary Data Source.
Secondary Data Source : Secondary Data is collected from internal records and external records. Internal Records Source : In internal records information is mainly from business operations like sales results, cost information, from customers feedback, internal marketing research department, sales analyse group, accounting department.
External records : In External Records information is mainly collected from different publishes data sources, standardized source, marketing data sources and from internet.
Different Types of Technologies used in CRM.
Customer Relationship Management (CRM) is mainly developed due to it’s rapid growth in it’s technology. Due to different types technologies CRM has evolved n to users friendly, flexible, low cost and high technology processes.
Data Storing Technology has gone through significant changes between customers and salespersons they are Voice over Internet Protocol(VoIP), Speech Recognition technology, social networking applications, e-mail, websites and so on.
CRM systems|Sales based CRM Systems|Sales CRM systems
CRM systems : In this CRM software Training we are going to learn about Sales based CRM Systems. Through this Salesforce CRM Software training we are going to learn about CRM Systems, Online CRM System, Sales CRM System, top crm systems, What is the process for Sales based CRM System, What are the factors influences Sales based CRM Systems, cloud systems, cloud based systems, online crm system free, web based crm systems, Many organizations are spending huge amount of money to increase their sales form their budgets but they are failing to increase their sales. So in recent time sales technologies and many sales based crm systems have been developed to implement CRM systems in to the sales effectively.
Through Customer Relationship Management Systems we can clearly understand about what does a company need to increase sales, How CRM’s performance can impact salesforce, what are the key performance indicators that are to be incorporated in to CRM systems.
Generally cloud based CRM Systems in an organization is not one process it includes many process like investments, employees, Salespeople and so on.
CRM Systems Stages
Sales based CRM System can be implemented in four stages they are. Organizational CRM System adoption.
CRM system acceptance. CRM Frequency of use. CRM infusion.
Organizational CRM System adoption : This is the stage where an organization decides to to purchase CRM system and starts various activities in Sales department in an organization.
CRM System Acceptance : Now CRM System working and functional details will be introduced to salespeople in Sales department. Proper training will be given to salespeople about CRM Systems. Once they developed proper knowledge on CRM System they practically develop initial feelings towards CRM System and then they decide whether they will adopt this CRM system or not.
CRM Frequency of Use : When Salespeople accepts CRM System they starts to work on CRM Systems for their daily use. Frequently using CRM Systems is an important factor in an organization.
CRM Infusion : Now the CRM System is fully integrated with different applications in to the salespeople work.
Different CRM System factors.
Easy-of-use : Customer Relationship Management system must be user friendly making the tasks easy.
System usefulness : This is the most important factor for accepting CRM Systems. Sales executive should strive to assess what benefits salespeople seek from a CRM system and they try to match these needs to the specific CRM features.
Compatibility with the existing systems : New CRM Systems must be compatible with the existing systems . Salespeople should be compatible with the existing values, speed and user experience.
There are different types of CRM System. They are Cloud based or Web based CRM Systems . Sales based CRM Systems.
Open Source CRM System. Hosted CRM System.
How to Select Good CRM System.
To choose the top CRM System we have to clear understanding about the key concepts.
1. What is the technology used to track data/information. Do our systems have any integrates approach. 2. We have to determine the CRM features and capabilities that are needed for our future CRM Solution. 3. We should define what we have data do we need, what is the process for collecting data.
4. What is our CRM Software budget.
5. Do our systems qualify for free CRM Systems versions for non profits like Salesforce.com.
6. We should calculate total cost for CRM systems including training, support, maintenance over three to five years.
7. Do we have right technical staff .
8. Cloud as a Service | Cloud Services |what are cloud services
Cloud Services : In our previous Salesforce Tutorial we have learned about Cloud based CRM Systems. In thissalesforce Training Tutorial we are going to learn about Cloud Services, What are different cloud services, Advantages of cloud, Evolution of cloud services and Cloud service applications platform(ISP 5.0).
Introduction to Cloud Services.
As an introduction to cloud services, let us discuss a situation that is typical in recent middle and large enterprises. Assume if a company need to deploy any application immediately with in three months. To deploy an application the company must have infrastructure, platform and software and also must have sufficient budget must be allocated for the deployment of the application. Delivering the application at right time in the market is valuable.
Now the IT hosting department in company analyses the situation regarding software, infrastructure and employees. For IT hosting department nearly two months will be taken for ordering hardware and for preparing operating system. Now development team goes for development and testing process. All these
process and the application released to the market after six months. Now it’s not the time for the application because already same type of application has been released by Competitor.
There are different applications during this application deployment are running redundantly across the enterprise and costing the enterprise millions of dollar’s in resources and maintaining costs. Now CEO and the CTO decided to build all the applications that are redundantly running through out the process as a Application hosting infrastructure, thus reducing overall costing and resources.
Through cloud computing we can eliminate the need of Application hosting, hardware and software. All these are provided by cloud service providers by maintaining Data centers.
Definition for cloud Service.
Cloud Service is an end-to-end service deployed to the cloud platform which contain one or more applications.
What is Cloud Service platform ?
Cloud service platform is a service offered by cloud service providers for developing cloud applications. Cloud Service platform examples: Windows Azure platform provided by Microsoft, EC2 provided by Amazon.
Evolution of Cloud Services.
We can mention Evolution of ISP in to Cloud Service in 5 era’s. They are ISP 1.0 Era :
ISP 2.0 Era. ISP 3.0 Era. ISP 4.0 Era.
ISP 5.0 Era.
ISP 1.0 Era : In this era many dominated companies like AOL, NetZero, Comcast and Time Warner focused on building internet networks for customers and businesses.
ISP 2.0 Era : In this Era they focused on accessing servers. Customers and business people hosted their websites with limited capabilities.
ISP 3.0 Era : This era brought the collocation concept in to the ISP equation. Now the business could host their own servers with the ISP.
ISP 4.0 Era : In this era Economic network services and infrastructure has been achieved.Application Service Providers (ASP) built scalable business software services and data centers for Enterprises.
ISP 5.0 Era : In this Era ISP infrastructure will mature into scalable on demand platform called “cloud” . This cloud can be used for building and hosted business applications.
In our next CRM Software Training we are going to learn about cloud Services Application platform.
Cloud Service Providers | Provide Cloud Storage Service
Cloud Service Providers : In our previous CRM Software Training Tutorial we have learned about cloud Services. In this CRM Software Training we are going to learn about Cloud Service providers, different cloud service providers list, top cloud service providers list. The cloud ecosystem consists of five major roles in providing cloud Services. Cloud ecosystem is the term used in cloud computing which describes about multiple complex cloud systems like service providers, independent service providers, software manufacturers, enablers and business.
Top cloud service providers list. 1. Amazon web Services.
Elastic Compute Cloud(EC2). Simple DB.
Simple Storage Service (S3). CloudFront.
Simple Queue Service (SQS). Elastic MapReduce.
2. Google.
Google Apps. Google App Engine.
3. Salesforce.com and Force.com. 4. GO GRID. 5. 3Tera. 6. Microsoft. SQL Azure. AppFabric. Windows Azure.
Cloud Service providers Ecosystem
Cloud Service providers ecosystem consists of 5 major components they are . Service Providers.
Software Vendors.
Independent Software Vendors. Enablers.
Business.
Cloud Service Providers : Cloud Service Providers are those who provide cloud services to the business and customers or consumers. Cloud Service providers will huge data base, Data centers, infrastructure, software’s, platform and hardware systems.
Software Vendors : Software which is designed for on-premises is very different from the software which are designed for cloud services. Cloud Service software architecture is different when compared with on-premise software. Cloud Service providers are overlapping both Cloud Service Providers and Cloud Software this makes them to run both services in their own data centers.
Ex :- Microsoft Windows Azure and Google Apps.
Independent Software Vendors :- Independent software vendors are those who build Cloud Service software and offer them to the public. Cloud provide best platform for Independent Software Vendors to build vertical solutions independently.For example ISV’s develop some medical application and can offer this application to doctors and Hospitals for providing vertical solutions to them.
Enablers : Enablers are those who integrates all multiple software’s which are purchased from multiple cloud software vendors. Enablers provides consulting services for the purchased software.
Business : In today’s market every company has their competitor in market. In order to sustain in market company must maintain up to data software’s, infrastructure to take advantage in the market. If the Cloud Service provided by cloud service providers are supportive and the business people do not hesitate to implement cloud services.
Amazon Web Services EC2, SimpleDB, S3, CloudFront, SQS
Amazon Web Services : In our previous CRM Software Training Tutorial we have learned aboutDifferent Cloud Service providers. In this CRM Salesforce Training Tutorial we are going to learn about Amazon web services EC2, SimpleDB, S3, CloudFront, SQS and Elastic MapReduce.
Amazon Web Services.
Amazon is one of the largest retailer in the world which processes millions of transactions every hour. Amazon has most advanced data centers and infrastructure which provides reliability, speed, automated virtualized operating systems and high storage capacity servers. Amazon Web Services reduces the total cost of a transaction. Amazon Web services provides 5 cloud services. They are
Elastic Compute Cloud ( EC2 ). SimpleDB.
Simple Storage Service(S3). CloudFront.
Simple Queue Service (SQ3). Elastic MapReduce.
Amazon Web Services EC2.
Amazon EC2 is a virtualized cloud computing environment which provides re-sizable computing capacity in the cloud.
Operating Systems supported by Amazon Web services EC2. 1. Red Hat Enterprise.
2. Linux.
3. Windows Server 2003. 4. Oracle enterprise Linux. 5. OpenSolaris. 6. OPenSUSE Linux. 7. Ubuntu Linux. 8. Fedora. 9. Gentoo Linux. 10. Debain.
1. Oracle 11g.
2. Microsoft SQL Server 2005 Edition. 3. Apache Web Services.
4. IIS / ASP.NET. 5. Java appliation server.
6. JBoss Enterprise application platform and many more software’s. Amazon WEB Service EC2 Developers Workflow.
Developers should follow the steps to deploy a web application on Amazon EC2 cloud. They are
Create an account at http://aws.amazon.com.
Configuring tools from amazon Developer resource center. Create a new instance.
Deploy the amazon EC2 instance. Set up the Elastic block storage. Create and configure web application.
Create An URL for external access to the web application. Create many instances if required.
Monitor instances using Amazon web services console. Amazon Web Service SimpleDB.
Amazon Simple Storage Service (S3).
Amazon Simple Storage Service (S3) is a cloud data base and data storage infrastructure which is used to store data, retrieve large amount of data and runs all global websites over internet.
Amazon S3 consists of three storage levels they are.
Objects : Objects in amazon S3 stored data and metadata. Maximum size is 5Gb.
Buckets : Objects are stored in buckets and it gives unique namespace to it’s stored objects. Keys : To identify and object in buckets keys are used.
Amazon CloudFront is a data distribution network. Amazon CloudFront is integrated with AmazonS3 during the process of data delivering from the nearest location to the calling application.
Amazon Simple Queue Service(SQS).
Amazon SQS supports all the Queue function like Creating Queues, listing Queues, deleting queues, sending messages, receiving message and deleting messages.
Amazon Elastic MapReduce.
Amazon Elastic MapReduce is used to execute multiple parallel instances across many amazon EC2 instances. Amazon S3 storage Service can be used for storing data input and data output.
Amazon Elastic MapReduce is a cloud service which is used for the following environments. Data Mining.
Analytics Data Processing. Batch processing.
Data Cleanup. Data Indexing.
Google Cloud Services | Google Apps, Google AppEngine
Google Cloud Services : In our previous CRM Software Training we have learned about different Amazon Cloud Services. In this CRM Software Training we are going to learn about Google Cloud Service like Google Apps and Google AppEngine. Google is on of the largest Search engine in the world and it the leader in search services on the internet. Google maintain it’s main presence in Advertising, collaboration, E-mail and Social Networking.Google maintains massive scaled data centers and customized cached algorithms for the fastest search.
Different Google Cloud Service. Google Apps.
Google AppEngine. Google Apps.
Google which provides scalable infrastructure for hosting communication and collaboration platform are called as Google Apps.It provides messaging and software services for business and schools.
Google Cloud Services | Google Apps, Google AppEngine
Different Google cloud Services. Gmail. Google Talk. Google calendar. Google Docs. Google Sites. Google images. Google Maps. You Tube. Google Flights. Google play. Google News. Google Drive. Google Books.
Google Health and many more Google Services.
Google which provides application platform for developing and deploying web applications is known as Google AppEngine. Google AppEngine provides REST-style API called Google API for programming. Google API’s are used for accessing Google Apps.
Programming Languages supported by Google AppEngine. Python.
Java.
Google AppEngine supports Python and Java programming languages primarily for developing and deploying web applications. Google AppEngine provides datastore that supports create, retrieve and delete functions.
Oracle CRM | Oracle CRM on Demand |Oracle CRM Software
Oracle CRM on Demand : In our previous CRM Software Training we have learned about Google Cloud Service. In this CRM Software Training we are going to learn about Oracle CRM, Oracle CRM on demand, Oracle CRM Software, Oracle CRM pricing, Oracle CRM Application and What is Oracle CRM on demand.
What is Oracle CRM on demand ?
Oracle CRM on demand is very powerful and flexible applications. Oracle CRM is a Software as a Service (SaaS) based application which performs set of functions to meet a business need. It is easy to install and easy to administer and also Oracle provides comprehensive set of administrative tools which requires training for business users to become proficient in the setup and maintenance of the application.
Before deployment of applications in Oracle on demand we have to clearly understand what the product can do ? How can we design application ? What are the system requirements ? what are the features ? Any new technology in it ?
Oracle CRM features.
CRM on Demand is based on SaaS model. Single subscription fee.
No technical hurdles of deployment.
Two or more new versions will be released every year. Oracle CRM on demand is hosted by Oracle.
Intuitive tools are provided for configuration and to administer the application. Proper training will be given to customers.
Best support and maintenance. No installation is requires. Faster to deploy applications.
Customization, upgrading and maintaining the software are free. CRM on demand consists of seven main features mainly.
2. Lead management Support. 3. Account management Support. 4. Contact management Support. 5. Opportunity management Support. 6. Service request management Support. 7. Sales Forecast.
CRM On demand consists of three types of reporting features. 1. Lists.
2. Real-time reports. 3. Historical Analytics.
Oracle CRM Editions.
CRM on Demand Standard Edition. Hi-Tech Edition.
Wealth Management / Insurance Edition. Life Sciences Edition.
Automotive Edition.
Oracle CRM on Demand Architecture
Subscription plans.
Multi-Tenant :- It is a shared model type where multiple companies reside on a single computing environment and data centers. It’s subscription fee is very low compared to all subscriptions.
Single-Tenant :- In Single-Tenant model every company has it’s own computing environment and data centers.
@Customer :- Dedicated hardware will be maintained within the company and software support is provided remotely by the provider.
Characteristics of Cloud Computing
In this Salesforce Tutorial we are going to learn about Different Cloud computing characters. We must be careful before selecting any cloud service for our organization. Some special characteristics must be taken into considerations. Mainly we discuss about 5 essentialcharacteristics of a Cloud Computing
Characteristics of a Cloud Computing 1. On demand self Service.
2. Broad network access. 3. Resource pooling. 4. Rapid elasticity. 5. Measured service.
Characteristics of Cloud Computing
1. On demand self Service : On demand self services such as email, mobile applications,network or server . Here there is no need of humans to provide these services.
2. Broad network access : Can be able to access from any of the consumer devices such as Mobile Phone, Tablet, Laptop, Workstation.
3. Resource pooling : Multiple consumers can use multiple physical and virtual resources dynamically assigned and reassigned according to their demand.
4. Rapid Elasticity : Computing capabilities can be provided to a consumer automatically.
5. Measured Service : which he demand. For example in the case of Data Plans in our mobiles if we want limited plan we can subscribe to only limited plan. If we need unlimited plan we can subscribe to that also. Here we pay what we use for(pay per use).
6. Multi Tenant architecture : Set of resources provided over the cloud and been accessed by number of users across the organization with set of permissions.
Cloud Computing services and Cloud service providers Cloud service providers
In this Salesforce Tutorial we are going to learn about Cloud computing services like Infrastructure as a Service(IaaS), Platform as a Service(PaaS) and Software as a Service(SaaS). And also we are going to learn aboutDifferent cloud service providers.
Every organization requires Network, Storage, Servers, Operating System, Data base etc to run their organization successfully. Before cloud computing technologies every industry goes through all this requirements of Infrastructure, Platform, Software and it makes them huge investments over these services and effects over their company profits. After cloud computing technology has evolved all these services are available in the form a service called “cloud“. No need to install, no need of maintenance, no need of upgrades. All these are maintained by third parties called Service Providers. There are mainly three Cloud Computing services available in Cloud Computing they are .
Cloud Computing services
1. Infrastructure as a Service (IaaS). 2. Platform as a Service(PaaS). 3. Software as a Service (SaaS).
These three services are called ” Pillars of Cloud Computing“ Infrastructure as a Service.
Infrastructure as a Service means the cloud service providers will provides infrastructure likeservers, hosting services and storage. Servers and storage’s are the basic services provide by Cloud Service Providers.
Choosing right IaaS provider is an important thing. Some many cloud Service Providers will provide Maximum Size servers and charges low cost. Depending on our requirement we like to choose 8-core , large memory machine to run our Data base (or) Big data base analytic’s.
Coming to Storage Service provided by Cloud service Providers we are able to find large block storage and also local systems connected . Servers and Storage collectively provided byInfrastructure as a Service(IaaS) Providers.
Top cloud providers (IaaS). 1. Amazon web Services. 2. AT&T. 3. Bluelock. 4. CA Technologies. 5. Cloudscaling. 6. DATAPIPE. 7. ENKI. 8. Enomaly. 9. Eucalyptus Systems. 10. GoGrid. 11. HP Platform as a Service.
Platform as a Service means the cloud service providers provides hardware, OS(operating System), Storage, Network services over the cloud.It is the way like a rent. If there is no service like Platform and there will be not Applications. Which applications are build on a Platform. We need Platform to develop Apps .Platform as a Service will have many advantages like Operating System features can changed, Upgraded frequently by the IaaS Cloud Service Provider.
Top cloud providers (PaaS).
1. Amazon web Services – AWS Elastic Beanstalk. 2. Appistry – CloudQ Platform.
3. App Scale . 4. Ca technologies 5. Engine Yard.
6. Flexi Scale. 7. Salesforce.com. 8. gCloud3. 9. GigaSpaces. 10. Visual WebGui. Software as a Service
Through this Services all the software’s are distributes over the cloud. No need to install all software’s are readily available over the internet.Software as a Service is an substantial cloud service provided to all types of organizations with out any risk of software. SaaS supports Web Services and service oriented architecture (SOA).
Advantages of SaaS cloud service. 1. Administration can be easily done.
2. We can get automatic updates from cloud service providers. 3. Patch management from cloud service providers is available.
4. All users will find same version of software we update is for all users hence it is compatible, Accessible across the globe on every device.
Top cloud providers (SaaS). 1. Abiquo. 2. Accelops. 3. Akamai. 4. App Dynamics. 5. Apprenda. 6. MegaWare. 7. Cloud9. 8. Cloud Switch. 9. CloudTran. 10. Cumulux. 11. Eloqua.
Cloud computing technologies, Private Cloud, Public Cloud, Hybrid Cloud Cloud computing technologies
In this salesforce tutorial we are going to learn aboutCloud computing technologies like public cloud, private cloud, hybrid cloud and Community cloud .Nearly 81% of businesses are implemented by using cloud Technologies depending upon their requirement.Through Cloud Computing large resources
can be connected through various clouds likePublic Cloud, Private Cloud, Hybrid Cloud and Community Cloud. These four Cloud storage can be accessed with some set of permissions.
Cloud computing technologies 1. Public Cloud.
2. Private Cloud. 3. Hybrid Cloud . 4. Community Cloud. Public Cloud Technology
Public cloud can be available to people across the world. In this Public Cloud the user has no control over the resources.
Befits of Public Cloud 1. Low Cost.
2. Pay per usage.
Private Cloud Technology
Services on Private Cloud Can be accessed only with in the limited premises. In Private cloud Cloud Services Providers provides Cloud infrastructure to particular Organization or Business specially. This Cloud infrastructure is not provided to others.
Two types of clouds in Private Cloud. 1. On-Premises Private Cloud.
On-Premises Private Cloud :- This type of Cloud is Hosted internally by the same company / Organization .
Externally Hosted Private Cloud :- This type of Cloud is Hosted externally by third party . Hybrid Cloud Technology
Hybrid Cloud is the combination of number of clouds of any type but the cloud has the ability to allow data and / or applications to be moved from on cloud to another cloud. Hybrid Cloud is a combination of (Public Cloud ,Private Cloud, Community Cloud). Here API is used as an interface between public and Private Cloud.
Community Cloud technology
Community Cloud technology is a Multi Tenant Architecture. Multi Tenant Architecture means set of resources provided over the cloud and been accessed to number of users across the organization with set of permissions.
Here all applications run on a single logical environment. It is faster, more secure, more available, automatically upgraded and maintained. All upgrades, updates, patches, security, disaster recovery improvements available to all customers at once.
Single Tenancy Architecture means each customer is given with a dedicated software stack and each layer in its stack requires configuration, monitoring, Security, Patches, tuning and disaster recovery. Salesforce login, login.salesforce.com -Salesforce.com login
login.salesforce.com
Salesforce login, login.salesforce.com -Salesforce.com login : In this salesforce tutorial we are going to learn about Salesforce login. Before discussing the basics of Salesforce.com login every one should be able to create an account in salesforce.com so that he/she can use the resources provided in salesforce.com. Now we go briefly what are the methods available to login in to salesforce.com and before logging in to salesforce we have to create a free developer account in salesforce.com. We will be able to learn about these two concepts later first we go through the process of Salesforce login.
What is salesforce login
Salesforce login is the process of authenticating resources provided in the cloud through Developer account and Production Account with Username and password. Salesforce.com login information contains a user name and a passwords.
How to create free developer account in salesforce.com
Steps to create free developer account in salesforce.com (Salesforce login). 1. First you have a valid email Id.
2. Login to http://developer.force.com. 3. Select Join Now.
4. Provide all the details specially valid email and username . Username must be in the form of a valid email format. Ex : [email protected].
5. Now click Sign me up.
6. An email will b sent to you Email address.
7. Now activate your account by clicking the link provided in the email. 8. The link logs you into the site automatically.
9. Now set your password to your account. 10. Log out from your account.
salesforce login URL : login.salesforce.com Enter your User name and Password to login .
Now Read another Salesforce Login article : Salesforce Login.
Read more for Salesforce training tutorials that explains step by step with real time scenarios.
SaaS – Software as Service | Top SaaS service providers SaaS – Software as Service
SaaS means “Software as a Service”. Through this Services all the software’s are distributed over the cloud. By using Software as a service no need to install any software all software’s are readily available over the internet. Software as a Service(SaaS) is an substantial cloud service provided to all types of organizations with out any risk of software. SaaS supportsWeb Services and service oriented architecture (SOA).
Examples of SaaS. Gmail.
Facebook. Twitter. Flickr.
Advantages of SaaS cloud service.
1. Initial cost for hardware setup is reduced. 2. Administration can be easily done.
3. We can get automatic updates from cloud service providers. 4. Patch management from cloud service providers is available.
5. All users will find same version of software we update is for all users hence it is compatible, Accessible across the globe on every device.
Top cloud providers (SaaS). 1. Abiquo. 2. Accelops. 3. Akamai. 4. App Dynamics. 5. Apprenda. 6. MegaWare. 7. Cloud9. 8. Cloud Switch. 9. CloudTran. 10. Cumulux. 11. Eloqua.
PaaS- Platform as a Service | What is PaaS PaaS – What is PaaS Cloud ?
Full form for PaaS is “Platform as a Service”. Here inPaaS, the cloud service providers provideshardware, OS(operating System), Storage, Network services over the cloud.It is the way like a rent service where we have to pay to service providers on subscription. If there is no service like “Platform as a Service” every organization must arrange their own hardware, storage, network services, operating system which makes them huge cost. So using Platform as a
Service applications are build on a Platform.
The main aim of the Platform as a service cloud is to provide environment for developing various applications. All tools that are required for development are provided by PaaS Service provides only.
PaaS Features.
No need to maintain Data Bases. No need of software updation. Maintenance will not be required. Hosting.
Support. Network access.
Tools for application design and development. It also provides server side scripting.
Advantages of Platform as a Service(PaaS). It provides high security to our data. It also provides backup to our data base. PaaS provides customer choice features.
Using this PaaS Service every person can able to develop application with out any development skills. Maintenance cost is reduced.
Platform as a Service will have many advantages like Operating System features can changed, Upgraded frequently by the IaaS Cloud Service Provider.
Top Paas cloud providers.
1. Amazon web Services – AWS Elastic Beanstalk. 2. Appistry – CloudQ Platform.
4. Ca technologies 5. Engine Yard. 6. Flexiscale. 7. Salesforce.com. 8. gCloud3. 9. GigaSpaces. 10. Visual WebGui.
IaaS – Details on IaaS Cloud | Top IaaS providers list IaaS – Details on IaaS Cloud.
In our previous Salesforce Tutorial we have learned about What is PaaS, benefits of PaaS and Advantages of Platform as a Service. In this Salesforce Training Tutorialwe are going to learn about IaaS and Top IaaS Cloud Service providers.
Full form for IaaS is “Infrastructure as a Service“. Here in IaaS the cloud service providers will provides infrastructure like servers, hosting services and storage. Servers and storage’s are the basic services provide by Cloud Service Providers.
Infrastructure as a Service Iaas is one of the main service required in cloud computing after SaaS andPaaS clouds.Choosing right IaaS provider is an important thing. Some many cloud Service Providers will provide Maximum Size servers and charges low cost. Depending on our requirement we like to choose 8-core , large memory machine to run our Database (or) Big database analytics.
Coming to Storage Service provided by Cloud service Providers we are able to find large block storage and also local systems connected . Servers and Storage collectively provided byInfrastructure as a Service(IaaS) Providers.
Benefits and Features of Iaas cloud.
Infrastructure as a Service cloud has high scalability. Hardware cost is reduced.
Infrastructure as a Service cloud can be accessed from anywhere using internet. Infrastructure as a Service provides high securitized data bases.
Top cloud providers (IaaS). 1. Amazon web Services. 2. AT&T. 3. Bluelock. 4. CA Technologies. 5. Cloudscaling. 6. DATAPIPE. 7. ENKI. 8. Enomaly. 9. Eucalyptus Systems. 10. GoGrid. 11. HP
What is CRM, Customer relationship management
What is CRM, Customer relationship management : Full form for CRM or Acronym for CRMis Customer Relationship Management. We can understand from the full form where CRM is an application used to automate Sales and marketing functions by a using a Software called CRM Software . BY using CRM Software every Company / Organization plans to increase their revenues and profits. This strategy of increasing revenue is done mainly by attracting Customers, clients, Sales etc. An important concept in Customer Relationship Management is customer value. What is CRM, Customer relationship management.
What is CRM
Real time example : If we contact our mobile network Customer care to esquire about any service or wrong gone with the service. Customer care will quickly responds to our query . All these process will go in a few seconds. Call Centers uses CRM software to to find that customers details.
What is CRM, Customer Relationship Management
What is CRM : CRM is a strategy which is used to learn about customers requirements and behavior in order to increase revenue and Profits by maintaining stronger relationship with them.
Customer Relationship Management Refers to the practice of collecting, storing and analyzing customer-level-information, and incorporating the results in to the decision making process of a firm. CRM also involves in core business process like production, operations, sales, marketing and finance.
We can define CRM software as a Commercial application developed for the business. This CRM Software can be used by any business. We can’t specify particularly this type of industry or business uses CRM Software. Any Business who maintains Sales, Marketing team, who create quotes and invoices. For every business, every company wants to computerize their operations. All these business want to computerize their operations. As such Software Company is developing some software for that type of operation.
To Maximize the life time value of each individual customer to a firm some CRM initiatives must be followed.There are four CRM initiatives they are.
1. Customer acquisition : It is the process of acquiring new customers to a firm. This is the first and the foundation step to the whole CRM process.
2. Customer retention : Customer retention is the process o developing relationship with the customers.
3. Customer Churn : Customer Churn is the process of managing the rate of existing customers leaving a firm.
4. Customer win-back : Customer win-back is the process of reacquiring the customers that have left he firm through Customer Churn.
We have different types of businesses like retail business, banking, call centers and so on everything is computerized. People who run business wants to develop software. Then they go for some CRM software providers like Salesforce.com CRM, Microsoft Dynamics, Zoho CRM and so on.. Salesforce.com has given ready made software called Salesforce.com CRM. Salesforce.com is a company and its product called Salesforce.com CRM.
Where are not learning about company but we are learning about the product which is salesforce.com CRM. CRM is a business or more generally technically called as Domain or vertical. So one of the things we are going to learn in this salesforce.com CRM is what are the ingredients he has provided in theSalesforce.com CRM.
In our next Salesforce Training Tutorial we will learn about different types of categories of CRM Databases.
Salesforce basics Tutorials – Salesforce Tutorials on Basics
Salesforce basics tutorials are essentials to know before we are going to salesforce.com main concepts. Let we discuss about the menus that are available when we logged in to salesforce.com. Below we have given screenshot here we find all menu available. After logging in to your free developer account(salesforce login) we observe some menu. They are listed below
1. TAB Menu. 2. All TAB Menu. 3. More TAB Menu. 4. User Menu. 5. Setup Menu. 6. Application Menu. 7. Search Menu.
TAB MENU : In TAB Menu all tabs are arranged in a row. Here we can arrange TABs that we created. ALL TAB MENU : In All Tabs Menu we find all Tabs available in salesforce.com. Through all Tabs menu we can add our custom tab to TAB Menu.
MORE TAB MENU : In more tabs we can find more Tabs available in salesforce.com.
USER MENU : User menu is available at the top with username. In User menu we can change our profile settings, my settings.To log out from account click your Account name .
APPLICATION MENU : Application menu is shown at the top right listing the set of applications. This menu allows to shuffle between the applications. Please observe some of the pre built applications available in salesforce.com. With free account salesforce.com has some sample applications with some sample data and implementations.
SEARCH MENU : Search menu help to search in salesforce.com.
SIDEBAR MENU : Inside bar menu we have different sections like Administrations, Build, Monitor, jobs, logs.
How to create views in salesforce.com
1. Here in this article we are going to create a new view in salesforce.com. Creating views is the process to filter data that the data exact we want to view from a record. Views allows to filter the records as well as the relevant column data to be displayed and provides the flexibility in the given accessibility to specify set of users o to all the users or we can specify to visible only to you. Click Lead Tab.
1. Now a form is shown. Step1.
Step 2.
Here we can find 3 options that to choose visibility. 1. Visible to me.
2. Visible to all.
3. Visible to certain users.
Select any one from the above options. Select SAVE.
Here we can find all the Leads who belongs to Country USA.
Ex : If i want to put the filter condition to Country belongs to USA, State/ Province belongs to PA my filter condition will be like below.
(Country equals USA) AND (State/Province equals to PA).
Here we write conditions in each separate line. Like wise we can add filter all the conditions like AND, OR, NOT and so on. We will discuss about all those Logical operators in our next article.
Salesforce Objects – Creating Salesforce Custom Objects
Salesforce Objects :- In this salesforce tutorial we are going to know how to create Custom object in salesforce and also we came to know about different types of objects in salesforce. Creating objects in Salesforce is the very first thing we do after creating salesforce.com account.
What is Salesforce object ?
An Objects is represented as a database table which stores organization data . Objects consists of set offields and we store data against that field. To view data Salesforce provided TABS.
Salesforce Objects types Standard Objects. Custom Objects
Standard Objects : Standard Objects are those which are created by Salesforce.We can use these standard objects automatically. Example :- Accounts, contacts, chatter, Leads etc.
Custom Objects : Salesforce Custom objects are those which are created by user. We can create any number of custom objects. Example :- Student info, college etc.
Creating Custom object in salesforce. 1. Go to Setup Menu.
2. Configuration (Available on Side Bar). 3. Now go to Build section.
4. Go to create. 5. Select Objects.
Now we are going to create a custom object called “Student”. Enter all the details as shown below screenshots.
Go to Setup menu
Now go to configuration which is available on side bar. Then go to Build = > Create = > Objects.
In the right side of the window we will observe a button called “new custom object”. Click on that button which allows to create a new custom object in salesforce.
Enter all the details given below. Label name is given as Student. Plural name is given as Students. This Plural name is used in other cases. We will discuss about this in further articles.
Record name will be automatically generated as given for label name. And next option is to select data type. In object creation we are having to Data types. 1) Text 2) Auto number. In our next article we can find clear details on data types.
Optional Features.
In optional feature section we have three options they are Allow Reports, All Activities, Allow track field history. During object creation only we have to select these 3 option later on object creation we are not able set those features to a object.
Click Save .
Now we are taken to new screen which is shown similar to above screenshot. Here we can find Custom object details. These are the details what we have given during object creation. We find a field called“API name“. Any custom object or custom fields API names are “suffixed” with __c. It is an easier way to identify the difference between Standard Object and Custom object.
Salesforce Objects
And also we observe Standard fields like Created By, Last modified by, owner, Name. These are the 4 Standard fields in a Custom Object.
Data types and field types in sfdc, Salesforce.com
Data types and field types in sfdc :In this tutorial we are going to know about What are the different data types, Different types of Field types. In General both data types and field types have the same names in the user names. We use different Data types depending on the condition. Generally in API there are 5 different data types. They are
1. ID. 2. String. 3. Boolean. 4. Double. 5. Varies by type
We can group different field types depending on the Data types.
String Auto number, email, phone, multi select pick list, text, text area, long text area, rich text area, data category group reference and URL
Boolean Check box
Double Currency, Formula, number, percent and roll-up summary. Varies by
type Formula Field
Different Field Types
Auto number : when auto number data types is selected a system-generated sequence number that uses a certain display format that we define. Auto generated number will be increment for every record we create.
Formula : When Formula data type is selected we are able to derive different Formula expressions that derives values. The formula field is updated every time when there is a change in source field. It is a read-only field type.
Roll-up Summary : Roll-up Summary is also a read-only field type. By using this Roll-up Summary data types we are able to make some mathematical calculations like Sum, Minimum, Maximum values of a afield in a related list or the record count of all records listed in a related list.
Lookup Relationship : This type of Data type links two objects. we can link on object to another object by Lookup relationship. This data type field allows user to select a value from popup list.
Master-detail relationship : Master-detail relationship also links two objects but it creates a special type of parent-child relationship between the two objects.
Checkbox : If a user wants boolean function like true or false this Checkbox data types is used. Currency : Currency field type allows user to enter INR or any other country currency values in the record.
Date : Allows user to enter date or we can select the date from popup calendar.
Date/ time : Date and Date/Time field types are different from each other. In Date/Time the user can select date from popup calendar and also current time is entered in the Date/Time field.
