SESSIONS
Salesforce World Tour
New York | December 18, 2019
Session Time Session Name Room
8:00 a.m. - 9:15 a.m. Career Advising for Your Salesforce Journey Expo | Trailblazer Connect
8:05 a.m. - 8:50 a.m. Einstein Analytics Champions and Trailblazers Networking Kickoff Einstein Analytics Lodge | Room 3D12 8:15 a.m. - 8:35 a.m. Advanced Reporting Tips and Tricks for New Admins Expo | Admin Theater
8:15 a.m. - 8:35 a.m. 6 Guiding Principles to Maximize CRM Adoption Expo | Adoption Sessions 8:15 a.m. - 8:35 a.m. How e.l.f. Cosmetics Connects Customer Experiences with Salesforce (1) Expo | Customer360 Experience 8:15 a.m. - 5:00 p.m. Ask the Experts 1:1 Consultations (30 mins) Expo | Customer Success Consultations 8:15 a.m. - 8:35 a.m. Demystify Metadata Relationships with the New Dependency API Expo | Developer Theater
8:15 a.m. - 8:35 a.m. Optimize Your Shield Implementation Expo | Empire Theater
8:15 a.m. - 8:35 a.m. A Beginner's Guide to FSC Expo | Financial Services Theater 8:15 a.m. - 8:35 a.m. Your Mission - Our Experts: The Salesforce Pro Bono Volunteer Program Expo | Salesforce.org Sessions 8:15 a.m. - 8:45 a.m. All About AppExchange: Find and Install the Right Solution to Extend Salesforce Expo | Sessions 1
8:15 a.m. - 8:45 a.m. Why Wealth Managers Need to Move Beyond Core CRM Expo | Sessions 2 8:15 a.m. - 8:45 a.m. Salesforce for Developers: Build Faster and Smarter with Salesforce Expo | Sessions 3 8:15 a.m. - 8:35 a.m. Get to Know Tableau (1) Expo | Tableau Theater 8:15 a.m. - 8:35 a.m. Cheryl Feldman's #MyTrailblazerStory: From Hairdresser to VP Expo | Trailblazer Theater 8:15 a.m. - 8:45 a.m. Automate a Business Process with Point and Click Tools (1) Lightning Launchpad Workshop 1Room 3D08 8:15 a.m. - 8:45 a.m. Lightning Experience Is Here, What Now? (1) Lightning Launchpad Workshop 2Room 3D08 8:15 a.m. - 8:35 a.m. How Salesforce Builds Marketing and Sales Alignment Marketing Lodge | Room 3D09 8:45 a.m. - 9:05 a.m. Platform Events Are for Admins Too! Expo | Admin Theater
8:45 a.m. - 9:05 a.m. 1:1 Real-Time Digital Engagements for Retail and Service Expo | Adoption Sessions 8:45 a.m. - 9:05 a.m. Accelerate Your Marketing Cloud Implementation with Deployment Manager Expo | Developer Theater 8:45 a.m. - 9:05 a.m. Unlock Collaboration with Slack and Salesforce Expo | Empire Theater
8:45 a.m. - 9:05 a.m. Marketing Cloud: How to Create Connected Omni-Channel Customer Experiences Expo | Financial Services Theater
Sessions with a number at the end of the title will be offered more than once.
SESSIONS
Salesforce World Tour
New York | December 18, 2019
Session Time Session Name Room
8:45 a.m. - 9:05 a.m. Tips and Tricks to Get Up and Running Quickly with NPSP and Fundraising Expo | Salesforce.org Sessions 8:45 a.m. - 9:05 a.m. Tableau for IT Expo | Tableau Theater 8:45 a.m. - 9:05 a.m. Kate Perez' #MyTrailblazerStory: From Enterprise Marketer to Non-Profit Leader Expo | Trailblazer Theater 8:45 a.m. - 9:05 a.m. Artificial Intelligence and the Social Marketer Marketing Lodge | Room 3D09 9:00 a.m. - 9:20 a.m. Einstein Analytics Dashboards: Design, Build, and Embed Like a Pro (1) Einstein Analytics Lodge | Room 3D12 9:00 a.m. - 9:20 a.m. How Lamborghini Makes Customer Experiences Extraordinary with Salesforce (1) Expo | Customer360 Experience 9:00 a.m. - 9:30 a.m. Using Customer 360 Data Manager to Achieve a Unified Contact Profile Expo | Sessions 1
9:00 a.m. - 9:30 a.m. Win, Keep, and Grow Customers with Seamless Digital Customer Service Expo | Sessions 2 9:00 a.m. - 9:30 a.m. Salesforce on Einstein: How We Use AI to Run Our Business Expo | Sessions 3
9:00 a.m. - 9:30 a.m. Building Apps with Clicks - A Crash Course (1) Lightning Launchpad Workshop 1Room 3D08 9:00 a.m. - 9:30 a.m. Get Started with the New Flow Builder (1) Lightning Launchpad Workshop 2Room 3D08 9:15 a.m. - 9:35 a.m. 5 Game-Changing Flow Solutions to Level Up Your Org Expo | Admin Theater
9:15 a.m. - 9:35 a.m. 3 Ways to Overcome Technical Debt and Unleash Productivity Expo | Adoption Sessions 9:15 a.m. - 9:35 a.m. How to Secure Your Sandboxes Through Data Masking Expo | Developer Theater 9:15 a.m. - 9:35 a.m. Optimize Your Salesforce Backup and Recovery Strategy Expo | Empire Theater
9:15 a.m. - 9:35 a.m. FSC Digital Engagement:Turn a Customer Service Moment into Lifetime Loyalty Expo | Financial Services Theater 9:15 a.m. - 9:35 a.m. Using Salesforce Social Studio in the School of Communication & the Arts Expo | Salesforce.org Sessions 9:15 a.m. - 9:35 a.m. Tableau on Tableau for Sales Teams (1) Expo | Tableau Theater 9:15 a.m. - 9:35 a.m. Carlos Frias' #MyTrailblazerStory: From Support Agent to Salesforce Admin Expo | Trailblazer Theater 9:15 a.m. - 9:35 a.m. NBA & NHL Teams Share Scores for Digital Marketing Marketing Lodge | Room 3D09 9:20 a.m. - 9:50 a.m. Getting Started in the Salesforce Ecosystem Expo | Trailblazer Connect
9:30 a.m. - 9:50 a.m. How to Create Predictions Using Einstein Analytics (1) Einstein Analytics Lodge | Room 3D12 10:00 a.m. - 11:30 a.m. Opening Keynote: Trailblazers, Together Keynote Room
Sessions with a number at the end of the title will be offered more than once.
SESSIONS
Salesforce World Tour
New York | December 18, 2019
Session Time Session Name Room
11:30 a.m. - 11:50 a.m. Einstein Analytics for Every Use Case Einstein Analytics Lodge | Room 3D12 11:30 a.m. - 11:50 a.m. Integrate Salesforce Marketing Cloud to Google Analytics 360 for Journeys Marketing Lodge | Room 3D09 11:45 a.m. - 12:05 p.m. Lightning Layout Tricks - 5 Easy Ways to Transform User Experiences Expo | Admin Theater
11:45 a.m. - 12:05 p.m. 4 Success Strategies to Integrate Commerce, Marketing and Service Expo | Adoption Sessions 11:45 a.m. - 12:05 p.m. Get Started with Lightning Platform Expo | Developer Theater 11:45 a.m. - 12:05 p.m. Accelerate Contract Velocity and Revenue Recognition with Modern CLM Expo | Empire Theater
11:45 a.m. - 12:05 p.m. Mulesoft: Enable Open Banking Expo | Financial Services Theater 11:45 a.m. - 12:05 p.m. Our Data Integration Journey at Columbia College Expo | Salesforce.org Sessions 11:45 a.m. - 12:15 p.m. Customer 360 in a High-Growth Business: A Customer Use Case Expo | Sessions 1
11:45 a.m. - 12:15 p.m. CPQ & Billing: How to Power Your Quote-to-Cash with the Salesforce Platform Expo | Sessions 2 11:45 a.m. - 12:15 p.m. Grow Subscriber Relationships in Media Expo | Sessions 3 11:45 a.m. - 12:05 p.m. Tableau for Financial Services (1) Expo | Tableau Theater 11:45 a.m. - 12:05 p.m. Annie Waddill's #MyTrailblazerStory: From Shift Manager to Salesforce Consultant Expo | Trailblazer Theater
11:45 a.m. - 12:15 p.m. Make Salesforce Your Back Office Agility Layer Lightning Launchpad Workshop 1 | Room 3D08 11:45 a.m. - 12:15 p.m. Drive Effective Change Management in Your Transition to Lightning Experience Lightning Launchpad Workshop 2 | Room 3D08 12:00 p.m. - 12:20 p.m. "WINNING!" - Salesforce on Salesforce with Einstein Analytics (1) Einstein Analytics Lodge | Room 3D12 12:00 p.m. - 12:20 p.m. Southwest Airlines Fuels Customer Experience Excellence with Salesforce (1) Expo | Customer360 Experience 12:00 p.m. - 12:40 p.m. Career Inspirations in the Trailblazer Community Expo | Trailblazer Connect 12:00 p.m. - 12:20 p.m. How to Create Impactful, Interactive Email Experiences Marketing Lodge | Room 3D09
12:10 p.m. - 12:30 p.m. How to Boost Productivity for Financial Services (1) Quip Lodge | Room 3D07 12:15 p.m. - 12:35 p.m. Semper Salesforce - How to Be a Vetforce Champion in Your Company Expo | Admin Theater 12:15 p.m. - 12:35 p.m. 3 Journeys Your Customers Will Love Expo | Adoption Sessions
12:15 p.m. - 12:35 p.m. Introduction to Lightning Web Components Expo | Developer Theater
Sessions with a number at the end of the title will be offered more than once.
SESSIONS
Salesforce World Tour
New York | December 18, 2019
Session Time Session Name Room
12:15 p.m. - 12:35 p.m. Release in Minutes, Not Hours - Get Your DevOps Model Right Expo | Empire Theater
12:15 p.m. - 12:35 p.m. Financial Services HVS: Systematize Inside Sales Expo | Financial Services Theater 12:15 p.m. - 12:35 p.m. How Champions Inspire and Facilitate Employee Philanthropy Expo | Salesforce.org Sessions
12:15 p.m. - 12:35 p.m. Tableau on Tableau for Marketing Teams (1) Expo | Tableau Theater 12:15 p.m. - 12:35 p.m. Peter Rodriguez' #MyTrailblazerStory: From Customer Service to Certified Admin Expo | Trailblazer Theater
12:30 p.m. - 12:50 p.m. Unlock AI-Powered Insights for Financial Services (1) Einstein Analytics Lodge | Room 3D12 12:30 p.m. - 1:00 p.m. Unlocking New Ways to Collaborate for Sales and Service Expo | Sessions 1
12:30 p.m. - 1:00 p.m. Manufacturing Cloud: Deliver Predictability and Transparency Expo | Sessions 2 12:30 p.m. - 1:00 p.m. Trailhead & myTrailhead: Skill Up for the Future Expo | Sessions 3
12:30 p.m. - 1:00 p.m. MuleSoft: Integrate Your Systems, Connect to Your Customers Keynote Room 1 (Red Section) 12:30 p.m. - 1:00 p.m. The New Age of Human-Centric Service Keynote Room 2 (Blue Section) 12:30 p.m. - 1:00 p.m. Tableau for IT: Deep Dive Keynote Room 3 (Green Section) 12:30 p.m. - 12:50 p.m. How Financial Services Marketers can Deliver Real-Time, Personalized Experiences Marketing Lodge | Room 3D09
12:45 p.m. - 1:05 p.m. Design Thinking Secrets for Your Next Einstein Experiment Expo | Admin Theater 12:45 p.m. - 1:05 p.m. How to Win Loyalty with Stronger Customer Lifecycle Marketing Expo | Adoption Sessions 12:45 p.m. - 1:05 p.m. Introduction to Apex Expo | Developer Theater
12:45 p.m. - 1:05 p.m. If People Could Rate Your Meetings, Would You Get 5 Stars? Expo | Empire Theater
12:45 p.m. - 1:05 p.m. Digital Bank in a Box: Driving Transformation with Salesforce and Q2ebanking Expo | Financial Services Theater 12:45 p.m. - 1:05 p.m. Innovative Lifelong Learning for Everyone Expo | Salesforce.org Sessions
12:45 p.m. - 1:05 p.m. Get to Know Tableau (2) Expo | Tableau Theater 12:45 p.m. - 1:05 p.m. Jamie Nelson's #MyTrailblazerStory: Taking Risks and Saying Yes Expo | Trailblazer Theater
12:45 p.m. - 1:15 p.m. Automate a Business Process with Point and Click Tools (2) Lightning Launchpad Workshop 1Room 3D08 12:45 p.m. - 1:15 p.m. Lightning Experience Is Here, What Now? (2) Lightning Launchpad Workshop 2Room 3D08
Sessions with a number at the end of the title will be offered more than once.
SESSIONS
Salesforce World Tour
New York | December 18, 2019
Session Time Session Name Room
12:50 p.m. - 1:30 p.m. Trailblazer Community Networking in Action Expo | Trailblazer Connect
1:00 p.m. - 1:20 p.m. Einstein Discovery: Get Started with AI-Augmented Analytics (1) Einstein Analytics Lodge | Room 3D12 1:00 p.m. - 1:20 p.m. How e.l.f. Cosmetics Connects Customer Experiences with Salesforce (2) Expo | Customer360 Experience 1:00 p.m. - 1:20 p.m. High Velocity Sales: Technology & Best Practices for the Top Inside Sales Teams Lead to Cash Lodge | Room 3D10 1:00 p.m. - 1:20 p.m. How Pardot Transformed Our Website into a Lead Generation Machine Marketing Lodge | Room 3D09 1:15 p.m. - 1:35 p.m. Fantastic Formulas to Make You a Salesforce Superhero Expo | Admin Theater
1:15 p.m. - 1:35 p.m. Mastering Digital Transformation: Your Roadmap and Strategy for Success (1) Expo | Adoption Sessions 1:15 p.m. - 1:35 p.m. Introduction to Salesforce DX Expo | Developer Theater 1:15 p.m. - 1:35 p.m. Achieve Rapid ROI on Commerce Cloud with a QuickStart Approach Expo | Empire Theater 1:15 p.m. - 1:35 p.m. How Merivis Uses Pardot to Transform the Lives of Veterans Expo | Salesforce.org Sessions 1:15 p.m. - 1:45 p.m. Demystifying CX - Why Customer Feedback is the Key to Customer Loyalty Expo | Sessions 1
1:15 p.m. - 1:45 p.m. How Small and Growing Businesses Accelerate Growth with Salesforce Expo | Sessions 2 1:15 p.m. - 1:45 p.m. How Party City Creates Memorable Moments with Salesforce Expo | Sessions 3 1:15 p.m. - 1:35 p.m. The Beautiful Science of Data Visualization (1) Expo | Tableau Theater 1:15 p.m. - 1:35 p.m. Victoria's #MyTrailblazerStory: An Unconventional Path to Transformation Leader Expo | Trailblazer Theater 1:20 p.m. - 1:50 p.m. Boost Productivity for Sales & Service Teams (1) Quip Lodge | Room 3D07
1:30 p.m. - 1:50 p.m. Einstein Analytics Dashboards: Design, Build, and Embed Like a Pro (2) Einstein Analytics Lodge | Room 3D12 1:30 p.m. - 1:50 p.m. Life Sciences: Connect the Patient Experience Industries Lodge | Room 3D11 1:30 p.m. - 2:00 p.m. Salesforce for Marketing: The New Decade of Data, Trust and Engagement Keynote Room 1 (Red Section) 1:30 p.m. - 2:00 p.m. Financial Services: Accelerate Transformation and Inspire Customer Trust Keynote Room 2 (Blue Section) 1:30 p.m. - 2:00 p.m. Your Path to Succeeding with Salesforce Keynote Room 3 (Green Section) 1:30 p.m. - 1:50 p.m. Win and Grow Customers by Putting Them at the Center of Your Business Lead to Cash Lodge | Room 3D10 1:30 p.m. - 2:00 p.m. Building Apps with Clicks - A Crash Course (2) Lightning Launchpad Workshop 1Room 3D08
Sessions with a number at the end of the title will be offered more than once.
SESSIONS
Salesforce World Tour
New York | December 18, 2019
Session Time Session Name Room
1:30 p.m. - 2:00 p.m. Get Started with the New Flow Builder (2) Lightning Launchpad Workshop 2Room 3D08 1:45 p.m. - 2:05 p.m. Metadata Magic: Maintain Code, Without the Code! Expo | Admin Theater
1:45 p.m. - 2:05 p.m. Propelling Innovation through Agile, DevOps, and Continuous Delivery Expo | Adoption Sessions 1:45 p.m. - 2:05 p.m. Right API for the Right Job Expo | Developer Theater 1:45 p.m. - 2:05 p.m. Artificial Intelligence & The Future of Customer Experience Expo | Empire Theater 1:45 p.m. - 2:05 p.m. Advisory Success Stories Panel Expo | Salesforce.org Sessions 1:45 p.m. - 2:05 p.m. Tableau for Financial Services (2) Expo | Tableau Theater 1:45 p.m. - 2:05 p.m. Linda Chan's #MyTrailblazerStory: Discover & Share the True Power of Technology Expo | Trailblazer Theater 1:50 p.m. - 2:30 p.m. Diversifying Tech through Workforce Development Expo | Trailblazer Connect
2:00 p.m. - 2:20 p.m. How to Create Predictions Using Einstein Analytics (2) Einstein Analytics Lodge | Room 3D12 2:00 p.m. - 2:20 p.m. How Lamborghini Makes Customer Experiences Extraordinary with Salesforce (2) Expo | Customer360 Experience 2:00 p.m. - 2:30 p.m. Motivating & Engaging Customers thru SFMC-powered Loyalty & Programs Expo | Sessions 1
2:00 p.m. - 2:30 p.m. Healthcare & Life Sciences: Transform Health & Wellness Experiences Expo | Sessions 2 2:00 p.m. - 2:30 p.m. Salesforce for B2B Marketing: How Trailblazers Transform Customer Engagement Expo | Sessions 3
2:00 p.m. - 2:20 p.m. How to Redefine Customer Relationships in Manufacturing Industries Lodge | Room 3D11 2:00 p.m. - 2:20 p.m. Map a Successful Field Sales Strategy Using Location Intelligence Lead to Cash Lodge | Room 3D10 2:00 p.m. - 2:20 p.m. 20 Email Best Practices in 20 Minutes Marketing Lodge | Room 3D09 2:10 p.m. - 2:30 p.m. Empower Your Sales Teams with Quip for Customer 360 (1) Quip Lodge | Room 3D07 2:15 p.m. - 2:35 p.m. Starting as a New Admin Checklist Expo | Admin Theater 2:15 p.m. - 2:35 p.m. 6 New Ways of Working That Drive Customer Transformation Expo | Adoption Sessions 2:15 p.m. - 2:35 p.m. Can Anyone Hear Me? Communicating in Lightning Experience Expo | Developer Theater 2:15 p.m. - 2:35 p.m. 7 Lessons Adecco USA Learned During Their Lightning Transition Expo | Empire Theater
2:15 p.m. - 2:35 p.m. Lightning Scheduler: 5 Things to Considerwhen Getting Started Expo | Financial Services Theater
Sessions with a number at the end of the title will be offered more than once.
SESSIONS
Salesforce World Tour
New York | December 18, 2019
Session Time Session Name Room
2:15 p.m. - 2:35 p.m. Digital Engagement and Your Data Expo | Salesforce.org Sessions 2:15 p.m. - 2:35 p.m. How LendingTree Empowers Digital Marketing with Tableau (1) Expo | Tableau Theater 2:15 p.m. - 2:35 p.m. E.A. Rockett's #MyTrailblazerStory: Learning, Listening, and Lifting Others Up Expo | Trailblazer Theater 2:15 p.m. - 2:45 p.m. Automate a Business Process with Point and Click Tools (3) Lightning Launchpad Workshop 1Room 3D08 2:15 p.m. - 2:45 p.m. Lightning Experience Is Here, What Now? (3) Lightning Launchpad Workshop 2Room 3D08 2:30 p.m. - 2:50 p.m. "WINNING!" - Salesforce on Salesforce with Einstein Analytics (2) Einstein Analytics Lodge | Room 3D12 2:30 p.m. - 2:50 p.m. How Advance Local Fine Tunes its Ad Sales Processes and Ramps Up Revenue Industries Lodge | Room 3D11 2:30 p.m. - 3:00 p.m. Tableau: Helping People See and Understand Data Keynote Room 1 (Red Section) 2:30 p.m. - 3:00 p.m. Salesforce Einstein: Your AI Journey Begins Here Keynote Room 2 (Blue Section) 2:30 p.m. - 3:00 p.m. The Future of Sales is Insight Selling Keynote Room 3 (Green Section) 2:30 p.m. - 2:50 p.m. 5 Signs It's Time for CPQ Lead to Cash Lodge | Room 3D10 2:30 p.m. - 2:50 p.m. Datorama 101: How to Use Marketing Cloud Analytics to Optimize ROI & Growth Marketing Lodge | Room 3D09 2:40 p.m. - 3:20 p.m. Now Hiring! Employers and the Skills They're Looking For Expo | Trailblazer Connect 2:45 p.m. - 3:05 p.m. An Amazing Lightning Transition In Review Expo | Admin Theater 2:45 p.m. - 3:05 p.m. How to Achieve Marketing Excellence by Optimizing Digital Readiness Expo | Adoption Sessions 2:45 p.m. - 3:05 p.m. Recipes for Heroku Expo | Developer Theater 2:45 p.m. - 3:05 p.m. Mastering Salesforce DevOps Expo | Empire Theater
2:45 p.m. - 3:05 p.m. Salesforce Surveys: The Salesforce Tool You Didn't Know You Already Have Expo | Financial Services Theater 2:45 p.m. - 3:05 p.m. Einstein Prediction Builder, and A Touch of Einstein Discovery Where to Begin? Expo | Salesforce.org Sessions 2:45 p.m. - 3:15 p.m. #GetWISE About Diversity Expo | Sessions 1
2:45 p.m. - 3:15 p.m. Maximize Your Return on Experience Expo | Sessions 2 2:45 p.m. - 3:15 p.m. Salesforce for New Admins: Transform Your Company and Career Expo | Sessions 3 2:45 p.m. - 3:05 p.m. Tableau on Tableau for Marketing Teams (2) Expo | Tableau Theater
Sessions with a number at the end of the title will be offered more than once.
SESSIONS
Salesforce World Tour
New York | December 18, 2019
Session Time Session Name Room
2:45 p.m. - 3:05 p.m. Jean Paul Laurent's #MyTrailblazerStory: Choosing to Be the Change Expo | Trailblazer Theater 2:50 p.m. - 3:10 p.m. How to Increase Service Team Productivity Quip Lodge | Room 3D07
3:00 p.m. - 3:20 p.m. Unlock AI-Powered Insights for Financial Services (2) Einstein Analytics Lodge | Room 3D12 3:00 p.m. - 3:20 p.m. Southwest Airlines Fuels Customer Experience Excellence with Salesforce (2) Expo | Customer360 Experience 3:00 p.m. - 3:20 p.m. How Healthcare Providers Can Build Meaningful Patient and Employee Journeys Industries Lodge | Room 3D11 3:00 p.m. - 3:20 p.m. Empower Your Sales Teams with Quip for Customer 360 (2) Lead to Cash Lodge | Room 3D10 3:00 p.m. - 3:20 p.m. 8 Ways to Build Smarter Content in Marketing Cloud Marketing Lodge | Room 3D09 3:15 p.m. - 3:35 p.m. Best Practices and Tools for Backing Up Salesforce Data Expo | Admin Theater
3:15 p.m. - 3:35 p.m. Become a Rockstar Admin: Staying Ahead of the Curve Expo | Adoption Sessions 3:15 p.m. - 3:35 p.m. Deep Dive on AI-Powered Analytics for Wealth, Banking, and Insurance Expo | Developer Theater 3:15 p.m. - 3:35 p.m. How to Drive More Revenue with NPS, CSAT, and CES Expo | Empire Theater
3:15 p.m. - 3:35 p.m. The Future of Insurance Distribution Expo | Financial Services Theater 3:15 p.m. - 3:35 p.m. How NAACP Leveraged Marketing Cloud to Drive Member Engagement Expo | Salesforce.org Sessions 3:15 p.m. - 3:35 p.m. Tableau on Tableau for Sales Teams (2) Expo | Tableau Theater 3:15 p.m. - 3:35 p.m. A Founder's #MyTrailblazerStory: Building a Consulting Business with Heart Expo | Trailblazer Theater
3:15 p.m. - 3:45 p.m. Learn New Tricks for the New Flow Builder Lightning Launchpad Workshop 1 | Room 3D08 3:15 p.m. - 3:45 p.m. Get Ready for the New SF Mobile App Lightning Launchpad Workshop 2 | Room 3D08 3:30 p.m. - 3:50 p.m. Einstein Discovery: Get Started with AI-Augmented Analytics (2) Einstein Analytics Lodge | Room 3D12 3:30 p.m. - 4:00 p.m. Using Customer-Led Innovation to Reach Go-to-Market Gold Expo | Sessions 1
3:30 p.m. - 4:00 p.m. Boost Productivity for Sales & Service Teams (2) Expo | Sessions 2 3:30 p.m. - 4:00 p.m. Banking Beyond CRM: Maximizing Salesforce to be Mission Critical Expo | Sessions 3 3:30 p.m. - 5:00 p.m. Career Fair: Connecting Talent with Dream Jobs Expo | Trailblazer Connect 3:30 p.m. - 3:50 p.m. Unlock Agility and Relevance in Your Value Chain Industries Lodge | Room 3D11
Sessions with a number at the end of the title will be offered more than once.
Sessions with a number at the end of the title will be offered more than once.
Sessions and schedule subject to change. Find the latest schedule and session descriptions in the Salesforce Events app.
SESSIONS
Salesforce World Tour
New York | December 18, 2019
Session Time Session Name Room
3:30 p.m. - 4:00 p.m. The Intelligence Imperative with Einstein Analytics Keynote Room 1 (Red Section) 3:30 p.m. - 4:00 p.m. How to Sleigh the Holidays: Learnings from This Year's Biggest Shopping Season Keynote Room 2 (Blue Section) 3:30 p.m. - 4:00 p.m. How Tech Leaders Drive Digital Transformation with the Customer 360 Platform Keynote Room 3 (Green Section) 3:30 p.m. - 3:50 p.m. Pardot for Financial Services: Relationship Marketing on the World?s #1 CRM Lead to Cash Lodge | Room 3D10 3:30 p.m. - 3:50 p.m. How Salesforce Uses Pardot Marketing Lodge | Room 3D09 3:30 p.m. - 3:50 p.m. How to Boost Productivity for Financial Services (2) Quip Lodge | Room 3D07 3:45 p.m. - 4:05 p.m. Salesforce Tips, Tricks & Tools Expo | Admin Theater 3:45 p.m. - 4:05 p.m. #Proactive: 3 Keys to Avoiding Problems Before They Start Expo | Adoption Sessions 3:45 p.m. - 4:05 p.m. Enterprise Migration from Aura to LWC Expo | Developer Theater 3:45 p.m. - 4:05 p.m. Repeat The Sounding Joy. Data Quality Makes It Feel Festive All Year. Expo | Empire Theater
3:45 p.m. - 4:05 p.m. Shield: Defend from Current and Emerging Security Threats Expo | Financial Services Theater 3:45 p.m. - 4:05 p.m. Create Donors for Life: How United Hatzalah Funds Life Saving Services with NPSP Expo | Salesforce.org Sessions 3:45 p.m. - 4:05 p.m. How LendingTree Empowers Digital Marketing with Tableau (2) Expo | Tableau Theater 3:45 p.m. - 4:05 p.m. How PepUp Tech Changed Our Lives Expo | Trailblazer Theater 4:00 p.m. - 4:20 p.m. How e.l.f. Cosmetics Connects Customer Experiences with Salesforce (3) Expo | Customer360 Experience 4:15 p.m. - 4:35 p.m. Get Involved in the Trailblazer Community Expo | Admin Theater
4:15 p.m. - 4:35 p.m. Mastering Digital Transformation: Create Your Roadmap & Strategy for Success(2) Expo | Adoption Sessions 4:15 p.m. - 4:35 p.m. Meet Your Local Developer Group Expo | Developer Theater 4:15 p.m. - 4:35 p.m. The Conga DDX & CLM Journey - Maximize Your CPQ Salesforce Experience Expo | Empire Theater
4:15 p.m. - 4:35 p.m. How Enterprise Architecture Accelerates Customer Experiences Expo | Financial Services Theater 4:15 p.m. - 4:45 p.m. AppExchange Demo Jam Expo | Sessions 1
4:15 p.m. - 4:35 p.m. The Beautiful Science of Data Visualization (2) Expo | Tableau Theater 4:15 p.m. - 4:35 p.m. Karene-Sean Hines #MyTrailblazerStory: From School Teacher to Non-Profit Founder Expo | Trailblazer Theater
