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An analysis of the effectiveness of the EU data breach

notification obligation

Citation for published version (APA):

Nieuwesteeg, B. F. H., & Faure, M. (2018). An analysis of the effectiveness of the EU data breach

notification obligation. Computer Law and Security Review, 34(6), 1232-1246.

https://doi.org/10.1016/j.clsr.2018.05.026

Document status and date:

Published: 01/12/2018

DOI:

10.1016/j.clsr.2018.05.026

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Availableonlineatwww.sciencedirect.com

journalhomepage:www.elsevier.com/locate/CLSR

An

analysis

of

the

effectiveness

of

the

EU

data

breach

notification

obligation

Bernold

Nieuwesteeg

a,

,

Michael

Faure

b

a ErasmusUniversityRotterdam,TheNetherlands

b ErasmusUniversityRotterdamandMaastrichtUniversity,TheNetherlands

a

r

t

i

c

l

e

i

n

f

o

Articlehistory:

Keywords:

Databreachnotificationobligation GDPR

Socialwelfareanalysis Dataprotectionauthority Deterrence

Disclosurethreshold Digitalfirstaidkit

a

b

s

t

r

a

c

t

InthispaperwestudythelawandeconomicsoftheEUdatabreachnotificationobligation (EUDBNO),whichispartofthegeneraldataprotectionregulation.Westartour discus-sionwiththeoriginsandaimsoftheEUDBNO.Followingthis,westudythesocialbenefits oftheDBNO andthe conditions forthesesocialbenefits toemerge.Next,we analyse whethertherewouldbespontaneousnotificationwithouttheexistenceofaDBNO.We dis-cusshowthenationalDPAs,thatareresponsiblefortheexecutionoftheEUDBNO,can suf-ficientlyinducedatacontrollerstocomplywiththeregulation.Wealsodiscussthescopeof theregulationfromasocialwelfareperspective,inparticulartheconditions,whichtrigger anotificationfromdatacontrollers.

© 2018BernoldNieuwesteegandMichaelFaure.PublishedbyElsevierLtd.Allrights reserved.

1.

Introduction

InNovember 7,2016theErasmusUniversity Rotterdam ex-perienced alargedata breachaffecting17,000individuals.1

Thedata breach wasnotified tothe Dutch DataProtection Agency(DPA)andtotheindividualsaffected.2Wewerealso

affected and notified and experienced the practicaleffects ofdatabreachdisclosure.Thispaperwillperformalawand

economicsanalysisontheEuropeanUniondatabreach noti-ficationobligation(Hereafter‘EUDBNO’or‘theDBNO’)as in-corporatedinArticles33and34oftheGeneralDataProtection Regulation2016/679,hereafter:GDPR).3TheEUDBNOimposes

anobligationonorganizationstodisclosecertainbreachesof personaldatatoanotificationauthorityandtoaffected indi-viduals(hereafter:datasubjects).Wewillanalysewhetherthe EUDBNOiseffectiveinincreasingsocialwelfare.Inaddition, wewillproposerecommendationsfortheexpostexecution andenforcementofthisimportantpieceoflegislation.4

Correspondingauthor:ErasmusUniversityRotterdam,BurgemeesterOudlaan50,3062PARotterdam,TheNetherlands. E-mailaddress:[email protected](B.Nieuwesteeg).

1SeeJPBuntinx,‘ErasmusUniversityDataBreachExposesStudents’MedicalandFinancialInformation’(TheMerkle,30November2016)

https://themerkle.com/erasmus-university-data-breach-exposes-students-medical-and-financial-information/accessed16May2018.

2TheDutchDataProtectionAuthorityiscalledtheAutoriteitPersoonsgegevens,seewww.autoriteitpersoonsgegevens.nlaccessed16 May2018.

3Regulation(EU)2016/679ontheprotectionofnaturalpersonswithregardtotheprocessingofpersonaldataandonthefreemovement ofsuchdata,andrepealingDirective95/46/EC[2016]OJL119/1.

4Those breaches of personaldata canbe both analogue and digital.In practice, losses of personal data are mostly occurring within a digital infrastructure, because the majority of personal data recordsis storedonline in our digitalizedsociety. In this paperwewillprimarilyfocusonpersonaldatabreachesinthedigitalsociety.

https://doi.org/10.1016/j.clsr.2018.05.026

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Ourcoremethodologywillbealawandeconomics anal-ysisofincentivesandoptimalenforcement.5 Unfortunately,

thereislittleempiricalresearchavailable,especiallyonthe EUDBNO,sinceatthetimeofconductingthisresearch,the EUDBNOdidnotyetapplyandhencenodatabreachdatahad beengenerated.Moreover,thereisnoreliabledata,for exam-pleconcerningtheeffectsofobligationstodisclosebreaches ofpersonaldataintheEU.TheentireEUDBNOistherefore largelybasedonassumptionsonhowdatacontrollerswill re-acttotheDBNO,giventheparticularsanctioningregime.Even theoretically,itisdifficulttopredicttheeffectsoftheregime asitstronglydependsonspecificassumptions.Whileour con-tributionaimstoexplainandanalysethevariouseffectsof theEUDBNO,wewillalsostatewhenwemakethesespecific assumptions.Inaddition,wewillutilizetheliteratureonthe effectivenessofDBNOsintheUS.IntheUS,moststateshavea DBNOandconsequentlythereisempiricalresearchregarding thedatabreachnotifications.6Thisstreamofliteraturehas

coveredregulatoryimpact,7effectivenessinreducingidentity

theft,8 economiceffects,9 perceptionsfrom theprivate

sec-tor10andthe need tointegratetheUSstatelevellawsintoa

federallaw.11

Tothebestofourknowledge,alawandeconomics analy-sisofthenewDBNOintheEuropeanUnionhasnotyetbeen performed.12Athorough(exanteandexpost)scrutinyofthe

effectsoftheDBNOcontributestothedevelopmentofEUlaw andimplementingEUdataprotectionpolicy.13

Thispaperisstructuredasfollows.InSection2,we intro-ducetheEUDBNO,itsorigins,aimsanditsembedded posi-tionintheGeneralDataProtectionRegulation.Wealsodiscuss otherbreachnotificationobligationsintheEUandcompare

5SeeinthisrespectalsoA.MitchellPolinskyandStevenShavell, HandbookofLawandEconomics(vol.1,1stedn,Elsevier2007)chapter 6.

6See http://www.ncsl.org/research/telecommunications-and-information-technology/security-breach-notification-laws.aspx

(accessed16May2018)forabriefoverviewregardingthe legisla-tivestatusofUSDBNOs.

7JaneWinn,‘Are“Better” SecurityBreachNotificationLaws Pos-sible?’(2009)24BerkeleyTechnologyLawJournal1133.

8SashaRomanosky,RahulTelangandAlessandroAcquisiti,‘Do Data Breach Disclosure LawsReduceIdentity Theft?’ (2011) 30 JournalofPolicyAnalysisandManagement256.

9ThomasLenard andPaul Rubin,‘MuchAdoAbout Notifica-tion’(2016)29Regulation44;StefanLaubeandRainerBöhme,‘The economicsofmandatorysecuritybreachreportingtoauthorities’ (2016)2JournalofCybersecurity29,usesatheoreticalmodeland alsoinvolvesEUlaw.

10DeirdreMulliganandFredSchneider,‘Doctrinefor Cybersecu-rity’(2011)140Daedalus70.

11FabioBisogni,‘ProvingLimitsofStateDataBreachNotification Laws:IsaFederalLawtheMostAdequateSolution?’(2016)6 Jour-nalofInformationPolicy154.

12SuchananalysisdidnottakeplaceataMemberStatelevel ei-ther.SomeEUcountries,suchasGermany,Ireland,Italy,Lithuania, Luxemburg,MaltaandtheNetherlandsindependentlyadopteda DBNObeforetheentryintoforceoftheGDPR.

13TheonlyresearchweareawareofscrutinizingtheEUDBNOis fromPauldeHertandVagelisPapakonstantinou,‘ThenewGeneral DataProtectionRegulation:Stillasoundsystemfortheprotection ofindividuals?’(2016)32ComputerLawandSecurityReview179, 191,whotakeamorelegalapproach.

theEUDBNOwithstatelevelDBNOsintheUS.InSection3, wediscussthesocialcostsandbenefitsoftheDBNOrelative tothethresholdofnotification.Section4discusseswhether organizationswould have sufficient incentivesto notify,in theabsenceoftheregulation.Wediscussthereasonsto be-lieve thatthese incentives are likelyto beinsufficientand conclude that amarket failure is likelyto exist inthe ab-senceofregulation.InSection5,wediscusswhetherandin whichcasestheDBNO isjustifiedincorrectingthis market failure.Indoingso,wealsotakethepubliccostsofthe regu-lationintoaccount.InSection6,wecontinueourdiscussion byanalysingwhetherthecurrentlegislativedesignofthe up-comingDBNOiscapableofinducingorganizationstonotify atanacceptablesocialcost.Thesectiondiscussesseveral so-ciallyidealdesignchoicesforoptimizingthesocialpotential oftheDBNOandcomparesthemwiththeactualchoicesmade bytheEUlegislator.Wewillalsodiscussincentiveschemes relatedtotheimplementationoftheDBNOthattheEU leg-islatordidnotincludeintheactualtextoftheDBNO,such asrewardingcomplianceandtheenforcementofsanctions.

Section7discussestheoptimalnotificationthresholdforboth Article33(notificationtotheDPA)andArticle34(notification todatasubjects)andSection8willprovidesomeconcluding remarks.

2.

The

European

union

data

breach

notification

obligation

Thissectionwillstartbybrieflyintroducingtheoriginsand specificcharacteristicsoftheEUDBNOinSection2.1.Section 2.2willshortlydiscussotherEUDBNOscurrentlyinforcein the EU,which mostly concerna certainsector ortopic.As statedintheintroduction,thestudyutilizestheliteratureon theeffectivenessofDBNOsintheUS.IntheUS,moststates haveaDBNOandconsequentlythereisempiricalresearch re-gardingthedatabreachnotifications.14Section2.3discusses

thesimilaritiesanddifferencesbetweentheEUandUSDBNO regimes.

2.1. TheDBNOintheGDPR

TheDBNOispartoftheextensivelegislativedataprotection packageknownastheGeneralDataProtectionRegulation ab-breviatedasGDPR.TheGDPRregulatesmanyaspectsrelated tothe processingofpersonaldatasuchasbasic principles (Article5),lawfulness ofprocessingand individualconsent (Article6)andrightsofindividualsthathaveprovidedtheir datatoathirdparty(Section2oftheGDPR).TheGDPRentered intoforceonMay24,2016andappliesafteratwo-year tran-sitionperiodfromMay25,2018.15Contrary toits

predeces-sor,Directive95/46/EC,16theGDPRwillequallyapplydirectly

toeverycitizenandorganizationfallingwithinthescopeof

14Op.cit.NCSL.org(n6). 15GDPR,Art.99.

16Directive95/46/EContheprotectionofindividualswithregard totheprocessingofpersonaldataandonthefreemovementof suchdata[1995]OJL281/31(DataProtectionDirective).

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EuropeanUnionlaw.17Hence,theGDPRwillbeaninfluential

pieceoflegislation.TheGDPRprovidesfortheDBNOin Arti-cles2(2),4(7),4(12),33,34and83(4):

Article4(12)definesapersonaldatabreachas‘abreach of security leading to the accidental or unlawful destruc-tion, loss, alteration, unauthorised disclosure of, or access to,personaldatatransmitted,storedorotherwiseprocessed’. Thedefinitionthusfocusesontheconsequencesofthedata breach.In doingso,the EUlegislator incorporatesthe ‘CIA triad’ of confidentiality,integrity or availability ofpersonal data.18 Possibledifferencesintheoriginofthedatabreach,

forinstancewhetheradatabreachisintentionalornegligent, arenotrelevantfordefiningadatabreach.

Articles 4 (7) states which entities have to notify data breaches.These‘datacontrollers’canbelegalpersonsor pub-licauthorities.Hence,theDBNOappliestobothpublicand pri-vateorganisations.

Article2(2)excludescertaindatabreachesfromthe notifi-cationduty.Datathat(a)fallsoutsidethescopeofEUlaw;(b) fallswithinthescopeofChapter2ofTitleVoftheTEU;(c)is carriedoutbyanaturalpersonforpersonaluseor(most no-tably)(d)isusedfortheexecutionofcriminalprosecutiondo nothavetobenotifiedwhenbreached.

Articles33and34regulatetheactualobligationtodisclose adatabreach.19Thereisanapparentdifferenceinnotifyinga

databreachtoadataprotectionauthority(DPA,Article33)or tothedatasubjectsaffected(Article34).Withrespecttothe former,adatacontrollerhastonotifytheDPA‘unlessthe per-sonaldatabreachisunlikelytoresultinarisktotherightsand freedomsofnaturalpersons’.20Hence,this‘likelihood’isthe

keythresholdfornotifyingtheDPA.Article33(1)further spec-ifiesthatthenotificationshouldbeassoonaspossible,and notlaterthan72hafterthedatabreach.However,thisis ap-parentlynotaredline,becauseifitisnotfeasibletodoso,the organizationcannotifylater,buthastospecifythereasons whyitdoesso.Under33(3),thedatacontrollerhastoinclude thenatureofthebreach,itsconsequencesfordatasubjects, adescriptionofcounter-measuresundertakenandacontact point.Whenpossible,theorganizationshouldalsoincludethe typeandnumberofaffecteddatasubjectsandtheamountof records,whichhavebeenbreached.

Article34showsthatthethresholdformandatory notifi-cationtodatasubjectsishigheronseveralpointscompared totherequirementsfornotifyingtheDPAexArticle33.First, notificationtodatasubjectsisonlymandatorywhenthedata breachis‘likelytoresultinahighrisktotherightsand free-doms’ofdatasubjects.Hence,whereinArticle33acertainrisk 17Directive95/46/EC(DataProtectionDirective)didnotcontaina requirementtonotifydatabreaches.

18Shari L. Pfleeger, ‘A Framework for Security Requirements’ (1991)10Computers&Security515,518.

19Oflessimportanceforthispaperittheobligationunder Arti-cle33(2)whichstatesthatdataprocessors,whichprocessdata onbehalfofthecontroller,havetheobligationtonotifythe con-trollerwithoutunduedelayafterbecomingawareofapersonal databreach.

20Assuch,itisquitepeculiarthattheArticlespeaksofa likeli-hoodtoresultinarisk,sinceriskalsocontainstheelementof likeli-hood.(risk=likelihood∗impact).Hence,withinthispaper,wewill justusethetermrisk.

suffices,inthecaseofArticle34theriskshouldbehigh.The GDPRdoesnotspecifythisgapbetweenriskandhighriskany further.21Concerningthetemporalityofnotification,Article

34(1)solelydeterminesthatthisshouldbewithoutundue de-layanddoesnotspecifythe72hofArticle33.Inaddition,the organizationdoesnothavetodescribethenatureofthedata breachandtheamountofdatasubjectsaffectedwhen noti-fyingdatasubjects.Article34(3)heightensthethresholdeven further.ThisArticleprovidesthreepossiblearguments that organizationscanusenottocommunicatetodatasubjects. First,organizationsmayrefrainfromnotifyingdatasubjects whenthedataismadesufficientlydifficulttouse,forinstance withencryption.22Second,whentheorganizationhastaken

‘subsequentmeasures’,whichensurethatthehighriskwill nolongermaterialize,theydonotneedtonotify.Third, no-tificationtodatasubjectsisnotnecessarywhenitwouldlay adisproportionateburdenontheorganization.Ergo,thereis quitealargedifferenceintheexecutionofnotificationtothe DPAandtothedatasubject.TheGDPRdoesnotstatethe rea-sonsforthisdifference.However,Article34(4)regulatesthat theDPAmayrequiretheorganizationtostillissuean addi-tionalnotificationtodatasubjectswhentheDPAassessesthat thelikelihood ofadverseconsequencesfordatasubjectsis ‘high’accordingtoArticle34(1).

Article83(4)statesthatasanctionof€10,000,000or2%of theundertakings turnover,whicheverishigher,canbe im-posedwhenthedatacontrollerfailstonotifyadatabreach.23

ThesesanctionsarehighcomparedtothesanctionsintheUS, wherebystatelevelDBNOsusuallyhavesanctionsinthe mag-nitudeof$100,000sorlower.24

ThedejuretextoftheDBNOisdefiniteandwillnotchange inthenearfuture.25However,theexpostexecutionand

en-forcement ofthe obligation willnecessitate acombination ofknowledgeregardingEUlaw,datasecurityandregulatory enforcement.Therefore,webelievethattheupcomingsocial welfareanalysiscontributestothedevelopmentofEUlawand policyaftertheentryintoforceoftheregulation.

2.2. Othernotificationdutiesofdatabreachescurrently inforceintheEU

TheEUDBNOintheGDPRisnottheonlynotificationdutythat currentlyappliesintheEU.26Inaddition,onaMemberState

21Op.cit.DeHertandPapakonstantinou(n13)191.

22ThetopicofencryptionandDBNOs,althoughnotinthe con-textoftheGDPR,isextensivelydiscussedbyMarkBurdon,Jason ReidandRouhshiLow,‘Encryptionsafeharboursanddatabreach notificationlaws’(2010)26ComputerLaw&SecurityReview520.

23GDPR,Art.83(4);GDPR,Art.83(2)specifiesguidelinesforthe de-terminationoftheactualmagnitudeofthesanction.

24BernoldNieuwesteeg,TheLegalPositionandSocietalEffectsof Se-curityBreachNotificationLaws(1stedn,deLex2014)80.

25Afterall,therehavebeenmorethantwodecadesinbetween theentryintoforceofRegulation2016/679,anditspredecessor, Directive95/46/EC.

26Foramoreextensive,albeitslightlyout-datedoverview(sinceit discussesthedraft-GDPRandproposedNIS-directive),wereferto SamsonEsayes,‘BreachNotificationRequirementsUnderthe Eu-ropeanUnionLegalFramework:Convergence,Conflicts,and Com-plexityinCompliance’(2014)31J.MarshallJ.Info.Tech.&Privacy L.317.

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level,thereareoftenmanymoreDBNOs,whichcouldoverlap orbereplacedbytheEUDBNO.Inthissection,wewilllimit ourselvesbydiscussingDBNOsthatcouldentailpersonaldata onanEUlevel.

Article4(3)E-privacydirective2009/136/EGamendingdirective 2002/58/ECregulatesadatabreachnotificationobligationfor telecommunicationproviders. Thewordingofthe DBNOin the GDPRhassimilarities withthisdirectivesinceitstates that ‘inthecaseofapersonaldatabreach,theprovider of publicly availableelectroniccommunications servicesshall, withoutunduedelay,notifythepersonaldatabreachtothe competentnationalauthority.Whenthepersonaldatabreach islikely adverselytoaffect thepersonal dataor privacyof asubscriberorindividual,theprovidershallalsonotifythe subscriberorindividualofthebreachwithoutunduedelay’. CommissionRegulation611/2013furtherregulatesthedetails ofdatabreachdisclosureinthecontextoftheE-privacy di-rective. The E-privacy directiveand the GDPR are not mu-tuallyexclusive,sincetelecommunicationprovidersalsofall withinthescopeoftheGDPR.However,onsomeelements,the databreachdisclosurerequirementsfortelecommunication providersaresomewhatstricter.Forinstance,thedatabreach has(whenfeasible)tobenotifiedwithin24h(Article2(2) Reg-ulation611/2013)comparedtothe72hthatarerequiredin Articles33and34oftheGDPR.

Article19(2)eIDASRegulation910/2014regulatesthe manda-torydisclosureofabreachofsecurityorthelossofintegrityof trustservicesproviderssuchascertificateauthorities.These lossescouldalsoentailthelossofpersonaldata,andinsofar thebreachorlossofintegrityadverselyaffectsanaturalor legalpersonthispersonshouldalsobenotified.27

Article30andArticle31EUdirective2016/680onthe process-ingofpersonaldatabycompetentauthorities.Paralleltothe leg-islativeprocessGDPR,adirectivewasdraftedthatregulates dataprocessingforcompetentauthorities,suchasthejudicial apparatusofEUMemberStates.Thisdirectivealsoregulates databreachdisclosurebythesecompetentauthoritiestothe supervisoryauthority(Article30)andthedatasubject(Article 31).OneofthemainotherdifferenceswiththeGDPRisthat MemberStatesarefreetoimplementasanctioningsystemas longasthisis‘effective,proportionateanddissuasive’(Article 57).

Article14(3)NIS(networkandinformationsecurity)Directive 2016/1148.TheNISdirectiveregulatescybersecurityfor net-workandinformationsystems,whichare‘essentialservices’ suchas theenergyand utilityindustry.Article14 (3) regu-latesthesecuritybreachnotification.Operatorsofessential servicesshould,withoutunduedelay,incidentshavinga sig-nificantimpactonthecontinuityoftheessentialservicesthey providetoacompetentauthority.28Theseincidents,suchas

forinstanceacyber-attackonapowergrid,couldalsoentail personaldatabreaches,althoughonecouldexpectthatthese companieswouldseparatelydisclosethesedatabreaches un-dertheGDPRorE-privacydirectiveregime.

27Seeforadiscussionofthetopic:AxelArnbak,HadiAsghari, MichelvanEetenandNicovanEijk,‘SecuritycollapseintheHTTPS market’(2014)57CommunicationsoftheACM47.

28Whichis(often)adifferentauthoritythanthedataprotection authorityoftheGDPR.

2.3. DifferencesbetweentheEUandUSlegislation TherearesignificantdifferencesbetweentheDBNOregimes intheEUandUS.Firstly,theEUDBNOisregulatedata cen-tralEuropeanlevelinsteadofatthestatelevelforUSlaws, whicharepartlymucholderthantheEUlaw.29Californiawas

thefirstUSstatetoadoptaDBNOin2006andotherstates quicklyfollowed.30AsofMarch28,2018,Alabamabecamethe

50thandfinalstatetoenactaDBNO.31Thispatchworkofstate

levelDBNOshasprovidedsomechallenges.Forinstance,large (national)databreachesthatinvolverecordsofdatasubjects inmultiplesstateshavetobenotifiedaccordingtothe var-ious(slightlydifferent)legal regimes.32 Therefore,therehas

beensomeliteratureregardingthedesirabilityofaDBNOona centrallevelintheUS.33Wewillnotincludethisstreamof

lit-eratureinourmainargumentbecausethepatchworkissueis notrelevantintheEUsincetheDBNOisregulatedatacentral level.

Secondly,concerningthesanctioningregime,whichisone ofthecornerstonesforourlawandeconomicsanalysis,there arealsosomenotabledifferences.IntheUS,the administra-tivepenaltiesforDBNOsareusuallytwoordersofmagnitude lower thaninthe EUDBNO.Forinstance,the Virginiadata breachnotificationlaw,whichhasoneofthehighest sanc-tionsintheUS,allowsforanimpositionofa$150,000fine.34

However,intheUS,privacyclassactionscouldbeamuchmore significantcostfororganizations.35

Thirdly,themainreasond’êtreoftheUSandEUDBNOis dif-ferent.Section3.2willshowthattherearethreesocialbenefits forDBNOs:therighttoknowfordatasubjectsthatdataislost orharmed,informationdiffusionregardingdatabreachesand thepossibilitytoclaimdamagesbythesesamedatasubjects. FortheEuropeanUnion,theprotectionofpersonaldataand therighttoknowhasbeentheprimaryreasontoadopttheEU DBNOsinceitispartoftheGeneralDataProtectionRegulation. IntheUS,themultitudeofthethreesocialbenefits,especially therighttoknowand informationdiffusion,are positioned moreequally.36

Hence,wewilltakethepeculiaritiesoftheEUlegalregime into account in order to facilitate transplantation of the

29Ibid155.

30Op.Cit.Nieuwesteeg(n24).

31Aleksandra Vold, ‘That’s All Folks! Alabama Becomes 50th State With Breach Notification Law’ (Thompson Coburn LLP,11 April 2018) https://www.thompsoncoburn.com/insights/blogs/ cybersecurity-bits-and-bytes/post/2018-04-11/that-s-all-folks! -alabama-becomes-50th-state-with-breach-notification-law

accessed16May2018.

32 Forinstance,thethresholdsandlegallanguagebetweenthe USstatelevelDBNOsdiffer.SeeMarkBurdon,BillLaneandPaul vonNessen,‘Themandatorynotificationofdatabreaches:Issues arisingforAustralianandEUlegaldevelopments’(2010)26 Com-puterLaw&SecurityReview115.

33Seeforinstance:FabioBisogni,‘ProvingLimitsofStateData BreachNotificationLaws:IsaFederalLawtheMostAdequate So-lution’(2016)6JournalofInformationPolicy154.

34CodeofVirginia§18.2-186.6.

35SashaRomanosky,DavidHoffmanandAlessandroAcquisti, ‘EmpiricalAnalysisofDataBreachLitigation’(2014)11Journalof EmpiricalLegalStudies74.

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lessonslearnedontheothersideoftheAtlantic.Forinstance, inpursuingthesocialbenefitofinformationdiffusioninthe EUDBNO,oneshouldbecognizantofthefactthatinformation diffusionaboutpersonaldatabreachesandmutuallearning hasnotbeenthemainstartingpointofthelegislativeprocess thathasledtotheGDPRandtheDBNO.

3.

The

social

benefits

and

costs

of

the

DBNO

ThissectiondiscussesthesocialbenefitsoftheDBNO gen-erally.Thestartingpointhereisthatthesocialbenefitsofthe DBNOdependonthedisclosurethreshold.Section3.1will fur-ther introducethis ‘threshold’ perspective. Section 3.2 will discussthesocialbenefitsofaDBNO,whileSection3.3will discussitssocialcosts.

3.1. Thethreshold

TheEUlegislatordefinesthedatabreachnotification thresh-old inthe GDPR:data breachesthatresultin a‘risktothe rightsandfreedomsofnaturalpersons’inthecaseof notify-ingtheDPA(Article33).Inthecaseofnotificationtoaffected datasubjects,thisriskshouldbe‘high’(Article34).Naturally, somedatabreachesaremoreriskythanothersare.37Identity

thefthasahighrisk,creditcardthefthasalowerriskandthe theftofcertainpasswordsandusernamesofnon-vital web-sites, aswellasencrypted data,haveanevenlower risk.38

Hence,theoretically,thesedatabreachescanbeplottedona riskcontinuum.ThetwothresholdswithintheEUDBNOare certainpointsonthisriskcontinuum.Thispaperdiscusses towhatextentthesocialoutcomesoftheregulationchange whentheriskthresholdisinterpretedmoreorlessstrictlyand consequentlymoreorfewerdatabreacheshavetobe noti-fied.Tobeprecise,wewillobservethe driversforachange inprivateandsocialoptimawhenthethresholdshifts.39In Section7,wewillalsodiscusswhetheritissociallydesirable todistinguishbetweenthresholdsfornotifyingtotheDPAand tothedatasubjectsaffected.Intheupcomingsections,wewill primarilyfocusontheprivateandsocialbenefitsandcosts ofnotificationtodatasubjectsexArticle34GDPR.InSection 7.1wewilladdressthedifferentsituationoftheobligationto notifytheDPA.

37This paper doesnot aim to provide an extensive overview ofpersonaldatabreachesandtheirriskforindividuals, organi-zationsandsociety.Forthepotentialconsequencesofpersonal data breachesandtheir risksforindividualsandorganizations seeinteraliaVerizon,‘DataBreachInvestigationsReport’http:// www.verizonenterprise.com/verizon-insights-lab/dbir/2017/

accessed16May2018

38GDPR, Art. 33(3) underc; Compare forinstance the Steam hack which also included creditcard theft,but also less vital username information: Casey Johnston, ‘ValveconfirmsSteam hack: credit cards,personal info may be stolen’ (Ars Technica,

11 November 2011) https://arstechnica.com/gaming/2011/11/ valve-confirms-steam-hack-credit-cards-personal-info-may- be-stolen/accessed16May2018.

39We assume that data breaches carry a similar amount of records(beingaffectedconsumers).

3.2. Thesocialbenefits

Thissectionwilldiscussthesocialbenefitsofdatabreach dis-closuretodatasubjects.First,andforemostfortheGDPR,the socialbenefitofdatabreachdisclosureistheimplementation ofthedatasubjects’‘righttoknow’thattheirdatahasbeen compromised.This‘righttoknow’isanaspectofthe funda-mentalrightontheprotectionofpersonaldata,enshrinedin theCharterofFundamentalRightsoftheEuropeanUnionand theEuropeanConventionofHumanRights.40Theprotection

ofpersonaldatahasbeentheprimaryreasonfortheEuropean UniontoadopttheGDPRandthereintheEUDBNO.41The

so-cialbenefitofthe‘righttoknow’isintangible.Inaddition,its intrinsicvaluevariesamongschoolsofthought.Ononeside ofthespectrum,thereisastreamofliteraturethatprioritizes fundamentalrightsbyqualifyingitas‘afirstlineofdefence’.42

Ontheothersideofthespectrum,thereisliteraturethat ar-guesthattherighttoknowhasalimitedvalue,43supported byempiricalresearchthatevaluatesthelowmonetaryvalue consumersattachtothisright.44Thevaluationoftherightto

knowwill,inademocraticsociety,bedecidedbythe policy-makeraccordingtothepreferencesofthevoter.Inaddition, thevalueoftherighttoknowwillstronglydependuponthe natureofthedatabreach.Forexample,itmaybemore im-portantforanindividualtobeawareofanidentitytheftthan ofthelossofausernameorpasswordforaSteamaccount(a platformformobilegaming).45

Second,databreachdisclosurewillresultinadditional in-centivesfordatasecurityimprovementsforindividualsand organizations.Thereareshortandlong-termeffectsand di-rectandindirecteffectsofthediffusionofdatabreach disclo-sureinformation.46Databreachdisclosurehasashort-term

direct impact on mitigating and avoiding consumer47 and

40CharterofFundamentalRightsoftheEuropeanUnion[2012] OJC326/1,Art.8;EuropeanConventionofHumanRights,Art.7. TherighttoknowisdescribedclearlyinArticle8(2)oftheCharter, whichstatesthat“everyonehastherightofaccesstodatawhich hasbeencollectedconcerninghimorher,andtherighttohaveit rectified”.

41GDPR,Art.1.

42AxelArnbak,Securingprivatecommunications:protectingprivate communications security inEU law- fundamentalrights, functional valuechains,andmarketincentives(1st edn,Kluwer Law Interna-tional2016)Chapter4.

43RichardPosner,EconomicAnalysisofLaw(6thedn,AspenLaw& Business2002)711.

44Ignacio Cofone, ‘The Value of Privacy: Keeping the Money Where the Mouth is’ (2014) RILE Working Paper Series 15/2014, http://www.econinfosec.org/archive/weis2015/papers/ WEIS_2015_cofone.pdfaccessed 16 May 2018.

45Thisgradualdecreaseoccursindependentlyoftheabsolute valueoftherighttoknow,which,assaid,hastobedetermined bysocietaldebate.

46Op.cit.Romanosky,TelangandAcquisiti(n8)259;Thisisalso theaimoftheDutchDBNOwhichstatesinitsexplanatory memo-randumthatthecentralavailabilityoftheinformationwill stimu-latetheabilitytolearnoforganizationswhichhavebeenbreached. 47PaulSchwartzandEdwardJanger,‘NotificationofData Secu-rityBreaches’(2007)105MichiganLawReview913,915;Deirdre Mulligan,Security BreachNotificationLaws:ViewsfromChief Secu-rityOfficer (Study Conducted forthe Samuelson Law, Technol-ogy&PublicPolicyClinic,UniversityofCalifornia-BerkeleySchool

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organizationallosses.48However,organizationsand

individ-ualsmayover-investintheirsecurityimprovements.49Inthe

longterm,accordingtoUSchiefsecurityofficers,databreach disclosurecanfoster“cooperationbetweeninformation secu-ritydepartments”.50Thisdiffusionofinformationhaspositive

effects onoverall security.51 Furthermore,indirectly,adata

breachdisclosureraisesthepublic’sawarenessregarding cy-bersecurity.Similartotherighttoknow,weassumethatthe informationbenefitforsecurityimprovementislowerwhen thesignificanceofthedatabreachriskislower.

Third,thepotentialliabilityclaimthatcanfollowa disclo-sure hasasocialbenefit.Liabilityresultsinbehaviourthat incentivizes organizationstointernalizesomeofthe exter-nalitiesincybersecurity.Quitenaturally,individualscanonly claimdamageswhenadatabreachdisclosurebecomespublic andtheyareawareofit.Liabilitycanevenaccumulateinclass actions.52

3.3. Thesocialcosts

Therearealsosocialcostsofdatabreachdisclosure.First, in-dividualsandorganizationswhosedatahavebeenbreached incurdirectcostsbecausetheyhavetospendtimeandmoney inordertoanalyseandmitigatetheirimpact.Thismightbea minorcostperrecord,butifhundredsofthousandsofrecords arebeingbreached,thenumbersquicklyaddup.53Thecost

ofconsumeractionsmightbegreaterthanexpectedbecause consumerscanspendseveralhoursoftimeontheiraccounts and imposecostsonfirmsbyrequestingmoreinformation on,forinstance,newcreditcards.LenardandRubinestimate thatthis costis$10perdatasubject.54Second,anincrease

intheamountofnotificationscanleadtoadecreaseinthe positiveeffectsofdisclosure,becausedatasubjectscanpay lessattention toeach individualdatabreach.Subsequently, theinformationdiffusionbecomeslessmeaningfuland even-tuallyalldatabreachescouldjustbeperceivedasirrelevant information.55Welabelthiseffect‘notificationfatigue’.Thus,

ofLaw,2007)23,availablethroughhttps://www.law.berkeley.edu/ files/cso_study.pdfaccessed 16May 2018.Thisdiscussion is linked tothetimingofthenotificationstudiedbyFabioBisogni,‘Data BreachesandtheDilemmasinNotifyingCustomers’(2015), pre-sentedatThefourteenthAnnualWorkshopontheEconomicsof InformationSecurity,Delft,22-23June2015.Thefasterthe disclo-suretakesplace,themorebenefitsforconsumers.Weexpectthis tobeequaloversignificance.

48Op.cit.Romanosky,TelangandAcquisti(n8)258. 49Op.cit.LenardandRubin(n9)48.

50Op.cit.Mulligan(n47)18.

51HulisiOgut,SrinivasanRaghunathanandNirupM.Menon, ‘In-formationSecurityRiskManagementthroughSelf-Protectionand Insurance’(2005)TheUniversityofTexasSchoolofManagement 1,31.

52EspeciallyintheUS,seeop.cit.Romanosky,Hoffmanand Ac-quisti(n8).

53Forinstanceaconsumerspends10minutesongaining knowl-edgeaboutadatabreach,atan18europerhouropportunitycost, a100.000recordbreachcancostssociety300.000euro.Thesecosts arepubliccostsinsofarastheyarenotbeingcompensatedbythe privateorganization.

54Op.cit.LenardandRubin(n9)47.Itismorelikelytobeonthe uppersideofthespectrum.

55Op.cit.Mulligan(n47)33.

Table 1 – Social costs and benefits. Socialbenefits Marginal

social benefits relativetoa decreasing notification threshold

Socialcosts Marginalsocial costsrelativetoa decreasing notification threshold

Righttoknow Decreasing Administrative costs(data subjectside) Minor decrease Information diffusion Decreasing Notification fatigue Increasing Liability Decreasing Over-reactionin

restricting security

Decreasing

notificationfatiguedoesnot onlyaffectthe benefitsofthe (leastimportant)databreach,butalsohasnegative external-itiestowardsotherdatabreaches.Alldatabreachesbecome less importantwith the introduction ofanadditional data breach (through lowering the threshold).Likewise,as soon asmorenotificationsarebeingmade,forexampleby lower-ingthenotificationthreshold,thebenefitsoftheadditional databreach willdecreaseandthecosts(thenegative exter-nalitytootherdatabreaches)willincrease.Third, organiza-tionsmayover-investinsecuritybecauseofnotifyingthedata breach.However,thisisnotexpectedtobeaverysignificant socialcostbecauseingeneral,organizationshaveincentives tounder-investincybersecurity.56

3.4. Socialcostsversussocialbenefits

Table1belowdisplaysthesocialcostsandbenefitsrelativeto adecreasingnotificationthreshold.

Marginalsocialbenefitsalldecreasewhenlessriskydata breacheshavetobenotified.Themarginaladministrativecost islikelytodecrease,becausethedatasubjectwilltakemore timeinreviewingariskydatabreachthanalessriskydata breach.However,thedecreasewillquicklyflattenout,because acertainbaselineofinvestigativecostshavetobemadeby eachdatasubject.Inaddition,over-investmentby organiza-tions willbeless likelywhenless importantdatabreaches havetobenotified.Notificationfatiguewilllogicallystrongly increasewhenalargerpoolofdatabreacheshavetobe no-tified.Notificationfatiguedrivesoverallmarginalsocialcosts toincreaseandtheminordecreaseofadministrativecostand theoverallminordecreasingeffectofover-investmentcannot compensateforthat.Insum:theremaybepositivesocial ben-efitsfrom notification,butthesecanbereducedbecauseof notificationfatigue.Toreducethatrisk,determiningthe ap-propriatethresholdfornotificationiscrucial(seeSection7). Fornow,weassumethatasmartthresholdwillbedetermined andthatdisclosureisthereforesociallybeneficial.Thatthen leadstothefollowingquestion:

56Duetothemainlypositiveexternalitiesthatarepresentin cy-bersecurity.

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4.

Will

there

be

spontaneous

disclosure

in

the

absence

of

the

obligation?

Thissectiondiscusseswhethertherewillbespontaneous dis-closureintheabsenceoftheobligation.Wewillassessthe pri-vatecostsandbenefitsbecauseofdisclosure.Section4.1will discussprivate benefitsandSection 4.2willdiscussprivate costs.

4.1. Privatebenefits

First,organizationsexperienceabenefitbecausethe disclo-sureofdatabreachesallowsforthefastermitigationofthe impactofthebreach.Thisreducesdirectcosts.Thisis espe-ciallyrelevantwhenconsumersneedtotakeactionafterthe databreach,suchasrefrainingfromusingstolencreditcard informationorusingoldpasswords.Moreover,aDPAcan po-tentiallyassistinmitigatingthebreachbyprovidingtargeted advice.

4.2. Privatecosts

Besidesbenefits,privatepartiesalsoincurcostswhen disclos-ingdatabreaches.57First,therearetheadministrativecostsof

disclosingdatabreachestotheaffecteddatasubjects. How-ever,themajorriskis(perceived)reputationdamage.The lit-eratureshowsthatdatabreachdisclosuredoeshavelimited singledigit(1or2%)negativemarketvalueimpactontheshort term.58However,researchthatfocussedonthelongterm

sug-gests,“informationsecuritybreacheshaveminimallong-term economicimpact”.59WebelievethattheTargetstockprice

ex-57Theseprivatecosts,andthenecessitytobalancethesecosts withthesocialbenefitsofDBNOshavebeendebatedinthe liter-ature.Forinstance,MarkBurdon,BillLaneandPaulvonNessen, ‘DatabreachnotificationlawintheEUandAustralia– Whereto now?’(2012)28ComputerLaw&SecurityReview296,307 men-tioncompetingrationales,suchasthe‘dualconflictofeffective consumerprotectionsrelatingtoidentitytheftthreatsand min-imisingcorporatecompliancecosts.’

58Reputationdamageisusuallyquantifiedasthedifferencein companyvaluebeforeandafterthedisclosure.SanjayGoeland HanyHawsky,‘Estimatingthemarketimpactofsecuritybreach announcementsonfirmvalues’(2009)46Information& Manage-ment404,408,usedsuchaneventstudymethodology.They mea-suredthemarketvalueofthecompanyafewdaysbeforeandafter thenotionofasecuritybreachandfoundanegativeeffectofon averageabout1%ofthemarketvalue.HuseyinCavusoglu, Biren-draMishraandSrinivasanRaghunathan,‘TheEffectofInternet SecurityBreachAnnouncementonMarketValue:CapitalMarket ReactionsforBreachedFirmsandInternetSecurityDevelopers’ (2004)9InternationalJournalofElectronicCommerce69,71, iden-tifiedthroughasimilarapproachanincidentallossofstockprices of2.1%.Theydiscussdirectandindirectcostsofdatabreaches, butthisisaslightlydifferenttopic,asthispaperisabouttotalk aboutdatabreachdisclosure.PierangeloRosati,MarkCummins, PeterDeeney,FabianGogolin,LisavanderWerffandTheoLynn, ‘Theeffectofdatabreachannouncementsbeyondthestockprice: Empiricalevidenceonmarketactivity’(2017)49International Re-viewofFinancialAnalysis146,152,findthatmarketactivityonthe shorttermslightlyhigherafteradatabreachannouncement.

59MyungKoandCarlosDorantes,‘Theimpactofinformation se-curitybreachesonfinancialperformanceofthebreachedfirms:

ampleshowsthedifficultyinpointingoutlong-term reputa-tionaldamage.Targetwasthesubjectofaverysignificantdata breachinDecember2013.Fig.1belowdisplaysthegraphofthe stockmarketvalueofTarget.Itisimpossibletoidentifythe dayofthedatabreach,asonothertradingdaysstockprices didfluctuatemorethanduringtheeventinlateDecember.60

Inpractice,thedistributionofrealreputationalcostshasa long-termeffect.Someorganizationwillsuffernosignificant long-termreputationdamage,whileothercompanieswillgo bankruptbecauseofthedisclosureofthedatabreach.61The

formergrouparelikelytoconsistoforganizationswitha sta-blecustomerbasethatareabletoexploitlock-instrategies andaretoobigtofail.Adatabreachdoesnotreducethe like-lihoodthatconsumersbuytheproductorservicesofthese organizations.The lattergroup has asmall customer base and/oroffersproductswithtrustasacoresellingpoint.62

Nev-ertheless,theperceivedvalueofreputationdamageismore im-portantthanitsobjectivevalue.Asasecurityofficerpointed out,“fearofreputationdamage… drivesorganizationstotake stepstoatleast evaluate,ifnotcorrectand enhance secu-ritymechanisms”.63Alternatively,considerthefollowingblog

post:“OurheadofITSecurity(ofamajortelecom)toldusonce, ‘wehaveonekeymetric:Don’tshowupintheWallStreet Jour-nalforasecuritybreach.’”64

Athirdissueisliability.Thegenerallogicisthatwhena databreach becomespublic, theopportunity arises forthe publictosueorganizations.Therefore,notifyingdatabreaches raisesthelikelihoodofliabilitycosts.Romanoskyfindsthat whenconsumerssufferfinancialharm,theriskoflitigation increaseswithafactorof3.5.65However,twodriversmitigate

anempiricalinvestigation’(2006)16JournalofInformation Tech-nologyManagement13,20,usedamatchedsamplecomparison analysisinsteadofeventstudymethodologytoinvestigatethe im-pactofsecuritybreachesonfirmperformance.Theseobservations aboutlong-termimpactshouldbetakenwithcare,becausethe ef-fectofthedatabreachismuchhardertodisentanglefromother exogenousvariablesandhighqualitypaneldataisnotavailable.

60‘In the days priorto Thanksgiving2013,someone installed malwareinTarget’s securityandpaymentssystem designedto stealeverycreditcardusedatthecompany’s1,797U.S.stores.’ SeeMichaelRiley,BenElgin,DuneLawrenceandCarolMatlack, ‘Missed Alarms and 40 Million Stolen Credit Card Numbers: How Target Blew It’ (Bloomberg, 17 March 2014) https://www. bloomberg.com/news/articles/2014-03-13/target- missed-warnings-in-epic-hack-of-credit-card-data accessed 16 May 2018.

61RobertLaytonandPaulA.Watters,‘Amethodologyfor estimat-ingthetangiblecostofdatabreaches’(2014)19Journalof Infor-mationSecurityandApplications321alsoindicatethatfirmscan stillgrow,whilewriting-offsomeexpendituresrelatedto reputa-tiondamage.

62Compareforinstancethe2017Verizondatabreachwiththe 2011Diginotardatabreach.Theformerdidnotencountermajor issueswhilethelatterwentbankrupt.

63Op.cit.Mulligan(n47)14.

64See the following article on Bruce Schneier’s blog: Bruce Schneier, ‘Breach Notification Laws’ (Schneier on Security, 21 January 2009) https://www.schneier.com/blog/archives/2009/01/ state_data_brea.htmlaccessed 16 May 2018.

65Op.cit.Romanosky,HoffmanandAcquisti(n8)76.This re-searchisbasedonUSdatawheretheuseofliabilitylawismore commonthaninotherjurisdictions.

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Fig.1– Stockmarketvalueoftargetcorp.

Table 2 – summary of private costs and benefits. Privatebenefits Marginal

private benefits relativetoa decreasing notification threshold

Privatecosts Marginalprivate costsrelativetoa decreasing notification threshold Mitigationof impactand improvement ofsecurity Decreasing Administrative costs Slight decrease Reductionin reputation damage Decreasing Reputational damage Decreasing Additional perceived reputation damage Decreasing

Liabilitycosts Decreasing

this effect.First,awell-planned notificationstrategyfor or-ganizationscanmitigateliabilitycosts.Liabilityriskscanbe reducedwhentheorganizationisabletoshowthatittook ap-propriateactioninnotificationandreductionoftherisk(such asimmediatedisclosureitself).IntheU.S.,thelikelihoodofan organizationbeingsuedissixtimeslowerwhenthe organiza-tionoffersfreecreditmonitoringafterthedatabreach.66

Sec-ond,whenacompanyintentionallyconcealsdatabreaches and they nevertheless becomepublic,it canreasonablybe expected that the likelihood and impact of claims will be higher.Wesummarizeprivatecostsand benefitsinTable2

below.

Privatebenefitsandcostsarestronglycorrelatedwiththe magnitudeofthedatabreach risk.Private benefitsbecome higherwhendatabreachesthathavetobenotifiedaremore risky,whiledecreasingwhenbreachesbecomelessrisky.With

66Ibid91.

regardtoprivatecosts,weexpecttheseadministrativecostsof disclosuretodecreaseslightly.Thisisrelatedtothe assump-tionthattheadministrativeproceduretoinformcustomers willtakeslightlymoretimewhenthebreachismore signif-icantbecauseitcanbeexpectedthatdatasubjectsdemand moreinformation.Weexpecttheothermarginalprivatecosts to decrease relative to a decreasing notificationthreshold. Concerningabsolutenumbers,privatecostsare(perceivedas) highandcertain,whileprivatebenefitsareindirectand un-certain.Hence,we assume that (at leastin the perception ofthe organization that hasthe notificationduty) the pri-vatecostsofdatabreachdisclosurearehigherthanthe pri-vatebenefits.Ergo,therearefewincentivesforaprivateactor spontaneouslytonotifydatabreachesintheabsenceofthe obligation.67

5.

The

case

for

the

DBNO

Section 3 observedthat adata breach notificationhas so-cialbenefits,mostnotablybringinginformationtothemarket thatservesasarighttoknow’andtheinformationdiffusion.

Section4observedthatdatabreachdisclosuremostlikely im-posesa netcost onprivate parties.There willnotinmost

67Surely,therearedatabreachesforwhichprivatebenefitsof disclosureexceedprivatecosts.Forinstance,whenthereisa (per-ceived)highlikelihoodthatabreachwillbemadepublicbyathird party.Insucha situationthe differenceinreduced (perceived) reputationdamageandthethreatofliabilityclaimsmayweigh againstdisclosurecosts.Therehavebeencasesofspontaneous disclosureofdatabreachesinthepast,althoughthe‘spontaneity’ ofthesedisclosuresissometimeshardtodisentanglefromlocal legalobligations.Forinstance,intheNetherlands,therehasbeen alocaldatabreachnotificationlawsinceJanuary1,2016untilthe applicationoftheGDPR.Inaddition,contractualobligations be-tweenpartiescouldhavetriggereddatabreachdisclosureinthe past.Also,casesofspontaneousdisclosurearehardtoretrieve sincethereisobviouslynoobligationtonotifyaDPAinthe ab-senceofthelaw.Tothebestofourknowledge,therehasbeenno furtherresearchconductedonthespontaneousdisclosureof per-sonaldatabreachesintheEU.

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Table 3 – Public costs of a DBNO. Publiccosts(costsassociated

withtheoperationofthe legalsystem)a

Marginalpubliccostsrelativetoa decreasingnotification threshold

Adoptioncosts Sunkcosts CostsofDPA Stable

Costsofenforcement Stableforgeneralenforcement,up tothresholdviolationspecific enforcement

Costsofthedigitalfirstaidkit Stable

a StevenShavell,‘TheLevelofLitigation:PrivateVersusSocial

Op-timalityofSuitandofSettlement’(1999)19InternationalReviewof LawandEconomics99,100:“Toamplify,theprivatecostofasuit islessthanthesocialcostofasuit,forthatincludestheinjurer’s costsaswellasthepubliccosts(thosecostsassociatedwiththe operationofthejudicialsystem).”

casesbespontaneousdisclosureintheabsenceofthe obli-gation.Thissectionexaminesin5.1whethersocialsurplus is likelyto remain, evenwhen net private costs are taken into accountandarguesthatthereisacaseforregulation.

Section5.2discussesthepubliccostofenforcingtheBDNO.

5.1. IsthereacasefortheDBNO?

Most data breach disclosures impose a cost on data con-trollers.Uptothethreshold,thesocialbenefitsoutweighthe (net)privatecosts.Withinthis area,thereisacasefor reg-ulation.Thesocialoptimalthresholdfordisclosurewillliea notchhigher,becausenetprivatelosseshavetobeaddedto thesocialcosts.Thedatabreachesbelowthethresholdwill haveinsufficientpositiveeffectstocompensateforthe nega-tiveeffectsandgenerateasocialloss.Itbecomesquiteclear thatthisisimportanttogiveadirectionfordistinguishingand clarifyingthethreshold,whichwewilldoinSection7.

5.2. PubliccostoftheDBNO

TherearealsopubliccostsoftheDBNO(Table3).Thefirstis theadoptionoftheregulationassuch.Therearecosts associ-atedwiththediscussionandadoptionoftheregulationbythe EUlegislator.Thesearesunkcostsandtheregulatorcanalso incurthesecostswhentheregulationisnotadopted.There arealsocostsinvolvedinprocessingthenotificationsatthe DPA.Furthermore,thereareenforcementcosts68andpossible

costsinvolvedinofferingadigitalfirstaidkit,discussedinthe nextsection.

Whenweaddthepubliccoststothenewsocialoptimum, thesociallyoptimalthresholdbecomeshigher.

68Op.cit.PolinskyandShavell(n5);SharonOded,‘Inducing cor-poratecompliance:Acompoundcorporateliabilityregime’(2011) 31InternationalReviewofLawandEconomics272,273;George Stigler,‘TheOptimumEnforcementofLaws’(1970)78Journalof PoliticalEconomy526,526.

6.

Will

the

EU

DBNO

sufficiently

induce

data

controllers

to

notify?

Section3arguedthatdisclosureissociallybeneficialfora cer-tainareaofdatabreaches(uptothethreshold).Section4 con-cluded that, forthe majority ofthose databreaches, there wouldbeinsufficientincentivesforspontaneousdisclosureby privateparties.Section5arguedthatthereisacasefor regu-lation,becausethesesocialbenefitsarehigherthanprivate costs,providedthatthebenefitsofregulationoutweighthe publiccostsofregulation.Thequestionthissectionaimsto addressiswhethertheEuropeanregulationwillsufficiently inducedatacontrollerstonotifythosedatabreachesforwhich disclosureissociallybeneficial.

6.1. Theadministrativefine

Theadministrative fineis the maindesignparameter that inducesdatacontrollerstonotifywithinArticles33,34and 84(4)theDBNO;especiallyArticle84(4)GDPRgivesDPAsthis power.69 Inthecaseofnon-compliancewiththeregulation,

DPAsaregrantedthepowertoimposeanadministrativefine of€10,000,000or2%oftheundertakingsturnover,whichever ishigher.70Thefinecanbeimposedwhenthedatacontroller

concealsadatabreachor doesnotnotifyinduetime.The administrativefinehasseveraltheoreticaladvantages.First, the fine hasa multiplication effect. Thefine hasan effect onceimposed,aswellasthethreatoftheeffectthancanbe executedmultipletimesoncedatacontrollerscomply.Thus, whenthesanction isset atadeterrentlevelthatforces all datacontrollerstocomply,thesanctionitselfiscostless, be-causeitdoesnothavetobeexecuted.Insuchasituation,only thethreatsuffices.71Moreover,evenifthefinehastobe

im-posed,thefineitselfisconsideredasociallycostlesstransfer ofmoney(contrarytootherthreatssuchasimprisonment).72

Last,highersanctionsallowforlowerlevelsofenforcement toremainanidenticallevelofdeterrence.Thehighsanctions inArticle84(4) GDPRconsequentlycould saveenforcement costs.

However,thehighfineinArticle84(4)GDPRalsohasseveral disadvantages.Forsmalldatacontrollers,themaximum de factofinewillbelowerbecauseahighfinewillgobeyondtheir solvency.73Next,highsanctionscanleadtoover-and

under-deterrencewhen the perceptionofthelikelihood of detec-tiondiffersfromtheactuallikelihoodofdetection.74This

phe-nomenonoccursespeciallywhenthereisalowlikelihoodof 69Op.cit.Nieuwesteeg(n24)80.ThemajorityoftheDBNOsinthe worldapplypenaltiesinordertodeternon-compliance.

70GDPR,Art.83(4).

71See Giuseppe Dari-Mattiacci and Gerrit de Geest, ‘Carrots, sticks,andthemultiplicationeffect’(2010)26JournalofLaw, Eco-nomics, andOrganization 365,365,compare the discussion in

supraSection2.2onperceivedreputationdamage. 72Op.cit.PolinskyandShavell(n5).

73Also,inpractice,itislikelythatmostactualfineswillbelower thanthemaximum,loweringtheirdeterrenteffect.Article83(2) specifiesseveralcircumstancesofthecasethathavetobetaken intoaccountfortheactualdeterminationofthefine,suchas neg-ligenceandmitigationmeasures.

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detection.Tobespecific,datacontrollerscouldbeincentivized tonotifydatabreachesthataresubjecttomandatory notifi-cation(becausetheydonotresultinariskfordatasubjects) justbecausetheywanttobe‘onthesafeside’.Thisassumes thatthedatacontrollersdonothaveexactinformationabout thetwothresholds.Thisisreasonabletoexpect,because cur-rently the thresholdsare notdefined any furtherthan the qualificationof‘risk’or‘highrisk’totherightsandfreedoms ofdatasubjects.Inasituationofover-deterrence,data con-trollerswilldisclosedatabreachesforwhichdisclosureisnot sociallybeneficialandthiswillresultinasocialwelfareloss. Furthermore,ahighadministrativefinecanincentivizedata controllersnottodetectdatabreaches.75Closelyconnected,

peopleshowrisk-seekingbehaviourwhenfacinglosses.This underminesthedeterrenteffectofhighfines.76Alast

disad-vantageofthe(high)administrativefineisthatitwillpunish the organizationitself(andthus theshareholders and cus-tomers)andnotthepeopleresponsibleforconcealingthedata breach.77

6.2. Enforcementofthefine

TheadministrativefineoftheDBNOishigh,buttheexpected valueoftheadministrativefineisthemagnitudeofthefine multipliedbythelikelihoodofdetection.Hence,itsdeterrent effectlargelydependsontheabilityoftheDPAeffectivelyto enforceatacceptablesocialcost.78Whatshouldbethelevel

ofdeterrence?Thelevelofdeterrenceshouldexceedthenet privatecostthatdatacontrollersincurwhendisclosingadata breach.79Thisprivatecostisnotstaticbutvariesacrossdata

controllers and willalso bedifferent foreach data breach.

Section4concludedthatprivatecostsare(perceivedas)high andcertain,whileprivatebenefitsareindirectanduncertain. Hence,thereisasignificantgap betweenprivatecostsand benefitsthatshouldbeclosedbyanappropriatedeterrent ef-fectoftheDBNOinordertoinduceanorganizationtoprovide sufficientnotification.

Theappropriatelevelofdeterrencecanbeaccomplished throughenforcingtheregulationandbyincreasingthe likeli-hoodofdetection.TheGDPRdoesnotgivefurtherinstruction onhowtoenforcetheobligation,apartfromthestatement that enforcementshould be‘strong’ accordingto Recital7. Thissectionwilldiscussseveralpossibilitiesforenforcement oftheEUDBNO.

75SeealsoA.MitchellPolinskyandStevenShavell,‘Mandatory versusVoluntaryDisclosureofProductRisks’(2006)HarvardLaw School, John M. Olin Centerfor Law, Economics and Business DiscussionPaperSeries564/2006,4http://www.nber.org/papers/ w12776accessed16May2018.

76SeetheseminalarticleofDanielKahnemanandAmon Tver-sky,‘ProspectTheory:AnAnalysisofDecisionunderRisk’(1979) 47Econometrica263.

77Seeforamoreextensivediscussionop.cit.PolinskyandShavell (n5).

78Seealsoop.cit.Dari-MattiacciandDeGeest(n72)andGary Becker,‘CrimeandPunishment: AnEconomicApproach’(1968) 76TheJournalofPoliticalEconomy169.Accordingtothetheory ofdeterrence,thestrictnessofthestickequalsthemagnitudeof sanctionstickmultipliedbytheprobabilityofdetection.

79SeesupraSection4.

General enforcement concerns auditing random organiza-tionstoinvestigatewhethertheycomplywiththeDBNO. Gen-eralenforcementischaracterizedbythefactthatitdoesnot dependonthenumberofindividualswho actuallycommit harmfulacts.80AnexampleofthecurrentDutchDBNOthat

willbereplacedbytheEUDBNOillustratesthatgeneral en-forcementwillbecostly.81 SupposetheDutchDPAwantsto

achievealikelihoodofdetectionof10%anditwillbeable suc-cessfullytofindadatabreachinhalfofthecaseswhereone hasoccurred.82Thenitmustaudit20%outofthetotalnumber

of132,000organizationsintheNetherlands.83Nomorethan

20organizationsperyearcanbeauditedbyoneFTE.84Hence,

toaudit20%oneneeds1320FTE.Givenanaverageannual to-talcostforskilledpersonnelof€100,000,theregulatorycosts ofenforcementriseto€132,200,000perannum.In2017,the totalcapacityoftheDutch DPAinNetherlandsis72,5FTE, thatcanonlybepartiallydeployedforenforcement.85

Sup-posethat25%oftheDutchDPAstotalcapacity(18,125FTE) canbedevotedtogeneralenforcementoftheDBNO.This re-sultsinanactuallikelihoodofdetectionofaround0,27%.In addition,generalenforcementcausessignificant administra-tivecostsfortheorganizationsthataresubjecttoanaudit. Manyofthemhavenothingtohideandhavetodevotetime andmoneytotheauditingprocedure,whichaggravatesthe socialcostofgeneralenforcement.Ergo,webelievethat gen-eralenforcementisnotasociallyefficientinstrumentto in-creasethedeterrenteffectoftheDBNO.86

Exanteriskbasedauditingisamoreefficientmeansof audit-ing.Thisapproachstartswithprioritizingsectorsor organiza-tionsthataremostlikelytoviolatetheobligation.IntheUS, forinstance,healthcareandfinancialinstitutionshavebeen subjecttodatabreachesrelativelymoreoftenthanother sec-tors.87Inaddition,DPAscanprioritizetheirenforcement

ef-fortsonthosesectorswherethedisclosureofdatabreachesis mostlikelytoleadtothehighestsocialwelfareincrease. Log-ically,exanteriskbasedauditingreducescostsbecausethe averagelikelihoodofdetectionislikelytoincreaseperaudit. However,thisshouldbeweighedagainstthecostofexante effortsindeterminingtherisk.Whenthesecostsarekept suf-ficientlylow,forinstancethroughdiffusinginformationabout riskassessmentsacrosstheEU,riskbasedauditingis prefer-abletogeneralenforcement.However,alabourintensive au-ditingprocedureislikelytoremain.

80Op.cit.Oded(n68)273.

81Op.cit.LaubeandBöhme(n9)37.

82We assume 50% likelihood of detectionbecause data con-trollerscanquiteeasilyactivelyconcealdatabreachesbyfor in-stancingremovinglogfilesaboutthebreach.

83According to the Dutch estimation when the DBNO was adopted.

84Assuming10daysFTEworkforanintensiveauditing proce-dure.

85Seewww.autoriteitpersoonsgegevens.nlaccessed16May2018. TheDutchDPAalsohasothertasks.

86Op.cit.LaubeandBöhme(n9)37.

87BasedontheUSPrivacyRightsClearinghousedatasetthatis forinstanceanalysedbyBenjaminEdwards,StevenHofmeyrand StephanieForrest,‘HypeandHeavyTails:ACloserLookatData Breaches’(2016)2JournalofCybersecurity3,4.

References

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