An analysis of the effectiveness of the EU data breach
notification obligation
Citation for published version (APA):
Nieuwesteeg, B. F. H., & Faure, M. (2018). An analysis of the effectiveness of the EU data breach
notification obligation. Computer Law and Security Review, 34(6), 1232-1246.
https://doi.org/10.1016/j.clsr.2018.05.026
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Published: 01/12/2018
DOI:
10.1016/j.clsr.2018.05.026
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journalhomepage:www.elsevier.com/locate/CLSR
An
analysis
of
the
effectiveness
of
the
EU
data
breach
notification
obligation
Bernold
Nieuwesteeg
a,∗,
Michael
Faure
ba ErasmusUniversityRotterdam,TheNetherlands
b ErasmusUniversityRotterdamandMaastrichtUniversity,TheNetherlands
a
r
t
i
c
l
e
i
n
f
o
Articlehistory:Keywords:
Databreachnotificationobligation GDPR
Socialwelfareanalysis Dataprotectionauthority Deterrence
Disclosurethreshold Digitalfirstaidkit
a
b
s
t
r
a
c
t
InthispaperwestudythelawandeconomicsoftheEUdatabreachnotificationobligation (EUDBNO),whichispartofthegeneraldataprotectionregulation.Westartour discus-sionwiththeoriginsandaimsoftheEUDBNO.Followingthis,westudythesocialbenefits oftheDBNO andthe conditions forthesesocialbenefits toemerge.Next,we analyse whethertherewouldbespontaneousnotificationwithouttheexistenceofaDBNO.We dis-cusshowthenationalDPAs,thatareresponsiblefortheexecutionoftheEUDBNO,can suf-ficientlyinducedatacontrollerstocomplywiththeregulation.Wealsodiscussthescopeof theregulationfromasocialwelfareperspective,inparticulartheconditions,whichtrigger anotificationfromdatacontrollers.
© 2018BernoldNieuwesteegandMichaelFaure.PublishedbyElsevierLtd.Allrights reserved.
1.
Introduction
InNovember 7,2016theErasmusUniversity Rotterdam ex-perienced alargedata breachaffecting17,000individuals.1
Thedata breach wasnotified tothe Dutch DataProtection Agency(DPA)andtotheindividualsaffected.2Wewerealso
affected and notified and experienced the practicaleffects ofdatabreachdisclosure.Thispaperwillperformalawand
economicsanalysisontheEuropeanUniondatabreach noti-ficationobligation(Hereafter‘EUDBNO’or‘theDBNO’)as in-corporatedinArticles33and34oftheGeneralDataProtection Regulation2016/679,hereafter:GDPR).3TheEUDBNOimposes
anobligationonorganizationstodisclosecertainbreachesof personaldatatoanotificationauthorityandtoaffected indi-viduals(hereafter:datasubjects).Wewillanalysewhetherthe EUDBNOiseffectiveinincreasingsocialwelfare.Inaddition, wewillproposerecommendationsfortheexpostexecution andenforcementofthisimportantpieceoflegislation.4
∗Correspondingauthor:ErasmusUniversityRotterdam,BurgemeesterOudlaan50,3062PARotterdam,TheNetherlands. E-mailaddress:[email protected](B.Nieuwesteeg).
1SeeJPBuntinx,‘ErasmusUniversityDataBreachExposesStudents’MedicalandFinancialInformation’(TheMerkle,30November2016)
https://themerkle.com/erasmus-university-data-breach-exposes-students-medical-and-financial-information/accessed16May2018.
2TheDutchDataProtectionAuthorityiscalledtheAutoriteitPersoonsgegevens,seewww.autoriteitpersoonsgegevens.nlaccessed16 May2018.
3Regulation(EU)2016/679ontheprotectionofnaturalpersonswithregardtotheprocessingofpersonaldataandonthefreemovement ofsuchdata,andrepealingDirective95/46/EC[2016]OJL119/1.
4Those breaches of personaldata canbe both analogue and digital.In practice, losses of personal data are mostly occurring within a digital infrastructure, because the majority of personal data recordsis storedonline in our digitalizedsociety. In this paperwewillprimarilyfocusonpersonaldatabreachesinthedigitalsociety.
https://doi.org/10.1016/j.clsr.2018.05.026
Ourcoremethodologywillbealawandeconomics anal-ysisofincentivesandoptimalenforcement.5 Unfortunately,
thereislittleempiricalresearchavailable,especiallyonthe EUDBNO,sinceatthetimeofconductingthisresearch,the EUDBNOdidnotyetapplyandhencenodatabreachdatahad beengenerated.Moreover,thereisnoreliabledata,for exam-pleconcerningtheeffectsofobligationstodisclosebreaches ofpersonaldataintheEU.TheentireEUDBNOistherefore largelybasedonassumptionsonhowdatacontrollerswill re-acttotheDBNO,giventheparticularsanctioningregime.Even theoretically,itisdifficulttopredicttheeffectsoftheregime asitstronglydependsonspecificassumptions.Whileour con-tributionaimstoexplainandanalysethevariouseffectsof theEUDBNO,wewillalsostatewhenwemakethesespecific assumptions.Inaddition,wewillutilizetheliteratureonthe effectivenessofDBNOsintheUS.IntheUS,moststateshavea DBNOandconsequentlythereisempiricalresearchregarding thedatabreachnotifications.6Thisstreamofliteraturehas
coveredregulatoryimpact,7effectivenessinreducingidentity
theft,8 economiceffects,9 perceptionsfrom theprivate
sec-tor10andthe need tointegratetheUSstatelevellawsintoa
federallaw.11
Tothebestofourknowledge,alawandeconomics analy-sisofthenewDBNOintheEuropeanUnionhasnotyetbeen performed.12Athorough(exanteandexpost)scrutinyofthe
effectsoftheDBNOcontributestothedevelopmentofEUlaw andimplementingEUdataprotectionpolicy.13
Thispaperisstructuredasfollows.InSection2,we intro-ducetheEUDBNO,itsorigins,aimsanditsembedded posi-tionintheGeneralDataProtectionRegulation.Wealsodiscuss otherbreachnotificationobligationsintheEUandcompare
5SeeinthisrespectalsoA.MitchellPolinskyandStevenShavell, HandbookofLawandEconomics(vol.1,1stedn,Elsevier2007)chapter 6.
6See http://www.ncsl.org/research/telecommunications-and-information-technology/security-breach-notification-laws.aspx
(accessed16May2018)forabriefoverviewregardingthe legisla-tivestatusofUSDBNOs.
7JaneWinn,‘Are“Better” SecurityBreachNotificationLaws Pos-sible?’(2009)24BerkeleyTechnologyLawJournal1133.
8SashaRomanosky,RahulTelangandAlessandroAcquisiti,‘Do Data Breach Disclosure LawsReduceIdentity Theft?’ (2011) 30 JournalofPolicyAnalysisandManagement256.
9ThomasLenard andPaul Rubin,‘MuchAdoAbout Notifica-tion’(2016)29Regulation44;StefanLaubeandRainerBöhme,‘The economicsofmandatorysecuritybreachreportingtoauthorities’ (2016)2JournalofCybersecurity29,usesatheoreticalmodeland alsoinvolvesEUlaw.
10DeirdreMulliganandFredSchneider,‘Doctrinefor Cybersecu-rity’(2011)140Daedalus70.
11FabioBisogni,‘ProvingLimitsofStateDataBreachNotification Laws:IsaFederalLawtheMostAdequateSolution?’(2016)6 Jour-nalofInformationPolicy154.
12SuchananalysisdidnottakeplaceataMemberStatelevel ei-ther.SomeEUcountries,suchasGermany,Ireland,Italy,Lithuania, Luxemburg,MaltaandtheNetherlandsindependentlyadopteda DBNObeforetheentryintoforceoftheGDPR.
13TheonlyresearchweareawareofscrutinizingtheEUDBNOis fromPauldeHertandVagelisPapakonstantinou,‘ThenewGeneral DataProtectionRegulation:Stillasoundsystemfortheprotection ofindividuals?’(2016)32ComputerLawandSecurityReview179, 191,whotakeamorelegalapproach.
theEUDBNOwithstatelevelDBNOsintheUS.InSection3, wediscussthesocialcostsandbenefitsoftheDBNOrelative tothethresholdofnotification.Section4discusseswhether organizationswould have sufficient incentivesto notify,in theabsenceoftheregulation.Wediscussthereasonsto be-lieve thatthese incentives are likelyto beinsufficientand conclude that amarket failure is likelyto exist inthe ab-senceofregulation.InSection5,wediscusswhetherandin whichcasestheDBNO isjustifiedincorrectingthis market failure.Indoingso,wealsotakethepubliccostsofthe regu-lationintoaccount.InSection6,wecontinueourdiscussion byanalysingwhetherthecurrentlegislativedesignofthe up-comingDBNOiscapableofinducingorganizationstonotify atanacceptablesocialcost.Thesectiondiscussesseveral so-ciallyidealdesignchoicesforoptimizingthesocialpotential oftheDBNOandcomparesthemwiththeactualchoicesmade bytheEUlegislator.Wewillalsodiscussincentiveschemes relatedtotheimplementationoftheDBNOthattheEU leg-islatordidnotincludeintheactualtextoftheDBNO,such asrewardingcomplianceandtheenforcementofsanctions.
Section7discussestheoptimalnotificationthresholdforboth Article33(notificationtotheDPA)andArticle34(notification todatasubjects)andSection8willprovidesomeconcluding remarks.
2.
The
European
union
data
breach
notification
obligation
Thissectionwillstartbybrieflyintroducingtheoriginsand specificcharacteristicsoftheEUDBNOinSection2.1.Section 2.2willshortlydiscussotherEUDBNOscurrentlyinforcein the EU,which mostly concerna certainsector ortopic.As statedintheintroduction,thestudyutilizestheliteratureon theeffectivenessofDBNOsintheUS.IntheUS,moststates haveaDBNOandconsequentlythereisempiricalresearch re-gardingthedatabreachnotifications.14Section2.3discusses
thesimilaritiesanddifferencesbetweentheEUandUSDBNO regimes.
2.1. TheDBNOintheGDPR
TheDBNOispartoftheextensivelegislativedataprotection packageknownastheGeneralDataProtectionRegulation ab-breviatedasGDPR.TheGDPRregulatesmanyaspectsrelated tothe processingofpersonaldatasuchasbasic principles (Article5),lawfulness ofprocessingand individualconsent (Article6)andrightsofindividualsthathaveprovidedtheir datatoathirdparty(Section2oftheGDPR).TheGDPRentered intoforceonMay24,2016andappliesafteratwo-year tran-sitionperiodfromMay25,2018.15Contrary toits
predeces-sor,Directive95/46/EC,16theGDPRwillequallyapplydirectly
toeverycitizenandorganizationfallingwithinthescopeof
14Op.cit.NCSL.org(n6). 15GDPR,Art.99.
16Directive95/46/EContheprotectionofindividualswithregard totheprocessingofpersonaldataandonthefreemovementof suchdata[1995]OJL281/31(DataProtectionDirective).
EuropeanUnionlaw.17Hence,theGDPRwillbeaninfluential
pieceoflegislation.TheGDPRprovidesfortheDBNOin Arti-cles2(2),4(7),4(12),33,34and83(4):
Article4(12)definesapersonaldatabreachas‘abreach of security leading to the accidental or unlawful destruc-tion, loss, alteration, unauthorised disclosure of, or access to,personaldatatransmitted,storedorotherwiseprocessed’. Thedefinitionthusfocusesontheconsequencesofthedata breach.In doingso,the EUlegislator incorporatesthe ‘CIA triad’ of confidentiality,integrity or availability ofpersonal data.18 Possibledifferencesintheoriginofthedatabreach,
forinstancewhetheradatabreachisintentionalornegligent, arenotrelevantfordefiningadatabreach.
Articles 4 (7) states which entities have to notify data breaches.These‘datacontrollers’canbelegalpersonsor pub-licauthorities.Hence,theDBNOappliestobothpublicand pri-vateorganisations.
Article2(2)excludescertaindatabreachesfromthe notifi-cationduty.Datathat(a)fallsoutsidethescopeofEUlaw;(b) fallswithinthescopeofChapter2ofTitleVoftheTEU;(c)is carriedoutbyanaturalpersonforpersonaluseor(most no-tably)(d)isusedfortheexecutionofcriminalprosecutiondo nothavetobenotifiedwhenbreached.
Articles33and34regulatetheactualobligationtodisclose adatabreach.19Thereisanapparentdifferenceinnotifyinga
databreachtoadataprotectionauthority(DPA,Article33)or tothedatasubjectsaffected(Article34).Withrespecttothe former,adatacontrollerhastonotifytheDPA‘unlessthe per-sonaldatabreachisunlikelytoresultinarisktotherightsand freedomsofnaturalpersons’.20Hence,this‘likelihood’isthe
keythresholdfornotifyingtheDPA.Article33(1)further spec-ifiesthatthenotificationshouldbeassoonaspossible,and notlaterthan72hafterthedatabreach.However,thisis ap-parentlynotaredline,becauseifitisnotfeasibletodoso,the organizationcannotifylater,buthastospecifythereasons whyitdoesso.Under33(3),thedatacontrollerhastoinclude thenatureofthebreach,itsconsequencesfordatasubjects, adescriptionofcounter-measuresundertakenandacontact point.Whenpossible,theorganizationshouldalsoincludethe typeandnumberofaffecteddatasubjectsandtheamountof records,whichhavebeenbreached.
Article34showsthatthethresholdformandatory notifi-cationtodatasubjectsishigheronseveralpointscompared totherequirementsfornotifyingtheDPAexArticle33.First, notificationtodatasubjectsisonlymandatorywhenthedata breachis‘likelytoresultinahighrisktotherightsand free-doms’ofdatasubjects.Hence,whereinArticle33acertainrisk 17Directive95/46/EC(DataProtectionDirective)didnotcontaina requirementtonotifydatabreaches.
18Shari L. Pfleeger, ‘A Framework for Security Requirements’ (1991)10Computers&Security515,518.
19Oflessimportanceforthispaperittheobligationunder Arti-cle33(2)whichstatesthatdataprocessors,whichprocessdata onbehalfofthecontroller,havetheobligationtonotifythe con-trollerwithoutunduedelayafterbecomingawareofapersonal databreach.
20Assuch,itisquitepeculiarthattheArticlespeaksofa likeli-hoodtoresultinarisk,sinceriskalsocontainstheelementof likeli-hood.(risk=likelihood∗impact).Hence,withinthispaper,wewill justusethetermrisk.
suffices,inthecaseofArticle34theriskshouldbehigh.The GDPRdoesnotspecifythisgapbetweenriskandhighriskany further.21Concerningthetemporalityofnotification,Article
34(1)solelydeterminesthatthisshouldbewithoutundue de-layanddoesnotspecifythe72hofArticle33.Inaddition,the organizationdoesnothavetodescribethenatureofthedata breachandtheamountofdatasubjectsaffectedwhen noti-fyingdatasubjects.Article34(3)heightensthethresholdeven further.ThisArticleprovidesthreepossiblearguments that organizationscanusenottocommunicatetodatasubjects. First,organizationsmayrefrainfromnotifyingdatasubjects whenthedataismadesufficientlydifficulttouse,forinstance withencryption.22Second,whentheorganizationhastaken
‘subsequentmeasures’,whichensurethatthehighriskwill nolongermaterialize,theydonotneedtonotify.Third, no-tificationtodatasubjectsisnotnecessarywhenitwouldlay adisproportionateburdenontheorganization.Ergo,thereis quitealargedifferenceintheexecutionofnotificationtothe DPAandtothedatasubject.TheGDPRdoesnotstatethe rea-sonsforthisdifference.However,Article34(4)regulatesthat theDPAmayrequiretheorganizationtostillissuean addi-tionalnotificationtodatasubjectswhentheDPAassessesthat thelikelihood ofadverseconsequencesfordatasubjectsis ‘high’accordingtoArticle34(1).
Article83(4)statesthatasanctionof€10,000,000or2%of theundertakings turnover,whicheverishigher,canbe im-posedwhenthedatacontrollerfailstonotifyadatabreach.23
ThesesanctionsarehighcomparedtothesanctionsintheUS, wherebystatelevelDBNOsusuallyhavesanctionsinthe mag-nitudeof$100,000sorlower.24
ThedejuretextoftheDBNOisdefiniteandwillnotchange inthenearfuture.25However,theexpostexecutionand
en-forcement ofthe obligation willnecessitate acombination ofknowledgeregardingEUlaw,datasecurityandregulatory enforcement.Therefore,webelievethattheupcomingsocial welfareanalysiscontributestothedevelopmentofEUlawand policyaftertheentryintoforceoftheregulation.
2.2. Othernotificationdutiesofdatabreachescurrently inforceintheEU
TheEUDBNOintheGDPRisnottheonlynotificationdutythat currentlyappliesintheEU.26Inaddition,onaMemberState
21Op.cit.DeHertandPapakonstantinou(n13)191.
22ThetopicofencryptionandDBNOs,althoughnotinthe con-textoftheGDPR,isextensivelydiscussedbyMarkBurdon,Jason ReidandRouhshiLow,‘Encryptionsafeharboursanddatabreach notificationlaws’(2010)26ComputerLaw&SecurityReview520.
23GDPR,Art.83(4);GDPR,Art.83(2)specifiesguidelinesforthe de-terminationoftheactualmagnitudeofthesanction.
24BernoldNieuwesteeg,TheLegalPositionandSocietalEffectsof Se-curityBreachNotificationLaws(1stedn,deLex2014)80.
25Afterall,therehavebeenmorethantwodecadesinbetween theentryintoforceofRegulation2016/679,anditspredecessor, Directive95/46/EC.
26Foramoreextensive,albeitslightlyout-datedoverview(sinceit discussesthedraft-GDPRandproposedNIS-directive),wereferto SamsonEsayes,‘BreachNotificationRequirementsUnderthe Eu-ropeanUnionLegalFramework:Convergence,Conflicts,and Com-plexityinCompliance’(2014)31J.MarshallJ.Info.Tech.&Privacy L.317.
level,thereareoftenmanymoreDBNOs,whichcouldoverlap orbereplacedbytheEUDBNO.Inthissection,wewilllimit ourselvesbydiscussingDBNOsthatcouldentailpersonaldata onanEUlevel.
Article4(3)E-privacydirective2009/136/EGamendingdirective 2002/58/ECregulatesadatabreachnotificationobligationfor telecommunicationproviders. Thewordingofthe DBNOin the GDPRhassimilarities withthisdirectivesinceitstates that ‘inthecaseofapersonaldatabreach,theprovider of publicly availableelectroniccommunications servicesshall, withoutunduedelay,notifythepersonaldatabreachtothe competentnationalauthority.Whenthepersonaldatabreach islikely adverselytoaffect thepersonal dataor privacyof asubscriberorindividual,theprovidershallalsonotifythe subscriberorindividualofthebreachwithoutunduedelay’. CommissionRegulation611/2013furtherregulatesthedetails ofdatabreachdisclosureinthecontextoftheE-privacy di-rective. The E-privacy directiveand the GDPR are not mu-tuallyexclusive,sincetelecommunicationprovidersalsofall withinthescopeoftheGDPR.However,onsomeelements,the databreachdisclosurerequirementsfortelecommunication providersaresomewhatstricter.Forinstance,thedatabreach has(whenfeasible)tobenotifiedwithin24h(Article2(2) Reg-ulation611/2013)comparedtothe72hthatarerequiredin Articles33and34oftheGDPR.
Article19(2)eIDASRegulation910/2014regulatesthe manda-torydisclosureofabreachofsecurityorthelossofintegrityof trustservicesproviderssuchascertificateauthorities.These lossescouldalsoentailthelossofpersonaldata,andinsofar thebreachorlossofintegrityadverselyaffectsanaturalor legalpersonthispersonshouldalsobenotified.27
Article30andArticle31EUdirective2016/680onthe process-ingofpersonaldatabycompetentauthorities.Paralleltothe leg-islativeprocessGDPR,adirectivewasdraftedthatregulates dataprocessingforcompetentauthorities,suchasthejudicial apparatusofEUMemberStates.Thisdirectivealsoregulates databreachdisclosurebythesecompetentauthoritiestothe supervisoryauthority(Article30)andthedatasubject(Article 31).OneofthemainotherdifferenceswiththeGDPRisthat MemberStatesarefreetoimplementasanctioningsystemas longasthisis‘effective,proportionateanddissuasive’(Article 57).
Article14(3)NIS(networkandinformationsecurity)Directive 2016/1148.TheNISdirectiveregulatescybersecurityfor net-workandinformationsystems,whichare‘essentialservices’ suchas theenergyand utilityindustry.Article14 (3) regu-latesthesecuritybreachnotification.Operatorsofessential servicesshould,withoutunduedelay,incidentshavinga sig-nificantimpactonthecontinuityoftheessentialservicesthey providetoacompetentauthority.28Theseincidents,suchas
forinstanceacyber-attackonapowergrid,couldalsoentail personaldatabreaches,althoughonecouldexpectthatthese companieswouldseparatelydisclosethesedatabreaches un-dertheGDPRorE-privacydirectiveregime.
27Seeforadiscussionofthetopic:AxelArnbak,HadiAsghari, MichelvanEetenandNicovanEijk,‘SecuritycollapseintheHTTPS market’(2014)57CommunicationsoftheACM47.
28Whichis(often)adifferentauthoritythanthedataprotection authorityoftheGDPR.
2.3. DifferencesbetweentheEUandUSlegislation TherearesignificantdifferencesbetweentheDBNOregimes intheEUandUS.Firstly,theEUDBNOisregulatedata cen-tralEuropeanlevelinsteadofatthestatelevelforUSlaws, whicharepartlymucholderthantheEUlaw.29Californiawas
thefirstUSstatetoadoptaDBNOin2006andotherstates quicklyfollowed.30AsofMarch28,2018,Alabamabecamethe
50thandfinalstatetoenactaDBNO.31Thispatchworkofstate
levelDBNOshasprovidedsomechallenges.Forinstance,large (national)databreachesthatinvolverecordsofdatasubjects inmultiplesstateshavetobenotifiedaccordingtothe var-ious(slightlydifferent)legal regimes.32 Therefore,therehas
beensomeliteratureregardingthedesirabilityofaDBNOona centrallevelintheUS.33Wewillnotincludethisstreamof
lit-eratureinourmainargumentbecausethepatchworkissueis notrelevantintheEUsincetheDBNOisregulatedatacentral level.
Secondly,concerningthesanctioningregime,whichisone ofthecornerstonesforourlawandeconomicsanalysis,there arealsosomenotabledifferences.IntheUS,the administra-tivepenaltiesforDBNOsareusuallytwoordersofmagnitude lower thaninthe EUDBNO.Forinstance,the Virginiadata breachnotificationlaw,whichhasoneofthehighest sanc-tionsintheUS,allowsforanimpositionofa$150,000fine.34
However,intheUS,privacyclassactionscouldbeamuchmore significantcostfororganizations.35
Thirdly,themainreasond’êtreoftheUSandEUDBNOis dif-ferent.Section3.2willshowthattherearethreesocialbenefits forDBNOs:therighttoknowfordatasubjectsthatdataislost orharmed,informationdiffusionregardingdatabreachesand thepossibilitytoclaimdamagesbythesesamedatasubjects. FortheEuropeanUnion,theprotectionofpersonaldataand therighttoknowhasbeentheprimaryreasontoadopttheEU DBNOsinceitispartoftheGeneralDataProtectionRegulation. IntheUS,themultitudeofthethreesocialbenefits,especially therighttoknowand informationdiffusion,are positioned moreequally.36
Hence,wewilltakethepeculiaritiesoftheEUlegalregime into account in order to facilitate transplantation of the
29Ibid155.
30Op.Cit.Nieuwesteeg(n24).
31Aleksandra Vold, ‘That’s All Folks! Alabama Becomes 50th State With Breach Notification Law’ (Thompson Coburn LLP,11 April 2018) https://www.thompsoncoburn.com/insights/blogs/ cybersecurity-bits-and-bytes/post/2018-04-11/that-s-all-folks! -alabama-becomes-50th-state-with-breach-notification-law
accessed16May2018.
32 Forinstance,thethresholdsandlegallanguagebetweenthe USstatelevelDBNOsdiffer.SeeMarkBurdon,BillLaneandPaul vonNessen,‘Themandatorynotificationofdatabreaches:Issues arisingforAustralianandEUlegaldevelopments’(2010)26 Com-puterLaw&SecurityReview115.
33Seeforinstance:FabioBisogni,‘ProvingLimitsofStateData BreachNotificationLaws:IsaFederalLawtheMostAdequate So-lution’(2016)6JournalofInformationPolicy154.
34CodeofVirginia§18.2-186.6.
35SashaRomanosky,DavidHoffmanandAlessandroAcquisti, ‘EmpiricalAnalysisofDataBreachLitigation’(2014)11Journalof EmpiricalLegalStudies74.
lessonslearnedontheothersideoftheAtlantic.Forinstance, inpursuingthesocialbenefitofinformationdiffusioninthe EUDBNO,oneshouldbecognizantofthefactthatinformation diffusionaboutpersonaldatabreachesandmutuallearning hasnotbeenthemainstartingpointofthelegislativeprocess thathasledtotheGDPRandtheDBNO.
3.
The
social
benefits
and
costs
of
the
DBNO
ThissectiondiscussesthesocialbenefitsoftheDBNO gen-erally.Thestartingpointhereisthatthesocialbenefitsofthe DBNOdependonthedisclosurethreshold.Section3.1will fur-ther introducethis ‘threshold’ perspective. Section 3.2 will discussthesocialbenefitsofaDBNO,whileSection3.3will discussitssocialcosts.
3.1. Thethreshold
TheEUlegislatordefinesthedatabreachnotification thresh-old inthe GDPR:data breachesthatresultin a‘risktothe rightsandfreedomsofnaturalpersons’inthecaseof notify-ingtheDPA(Article33).Inthecaseofnotificationtoaffected datasubjects,thisriskshouldbe‘high’(Article34).Naturally, somedatabreachesaremoreriskythanothersare.37Identity
thefthasahighrisk,creditcardthefthasalowerriskandthe theftofcertainpasswordsandusernamesofnon-vital web-sites, aswellasencrypted data,haveanevenlower risk.38
Hence,theoretically,thesedatabreachescanbeplottedona riskcontinuum.ThetwothresholdswithintheEUDBNOare certainpointsonthisriskcontinuum.Thispaperdiscusses towhatextentthesocialoutcomesoftheregulationchange whentheriskthresholdisinterpretedmoreorlessstrictlyand consequentlymoreorfewerdatabreacheshavetobe noti-fied.Tobeprecise,wewillobservethe driversforachange inprivateandsocialoptimawhenthethresholdshifts.39In Section7,wewillalsodiscusswhetheritissociallydesirable todistinguishbetweenthresholdsfornotifyingtotheDPAand tothedatasubjectsaffected.Intheupcomingsections,wewill primarilyfocusontheprivateandsocialbenefitsandcosts ofnotificationtodatasubjectsexArticle34GDPR.InSection 7.1wewilladdressthedifferentsituationoftheobligationto notifytheDPA.
37This paper doesnot aim to provide an extensive overview ofpersonaldatabreachesandtheirriskforindividuals, organi-zationsandsociety.Forthepotentialconsequencesofpersonal data breachesandtheir risksforindividualsandorganizations seeinteraliaVerizon,‘DataBreachInvestigationsReport’http:// www.verizonenterprise.com/verizon-insights-lab/dbir/2017/
accessed16May2018
38GDPR, Art. 33(3) underc; Compare forinstance the Steam hack which also included creditcard theft,but also less vital username information: Casey Johnston, ‘ValveconfirmsSteam hack: credit cards,personal info may be stolen’ (Ars Technica,
11 November 2011) https://arstechnica.com/gaming/2011/11/ valve-confirms-steam-hack-credit-cards-personal-info-may- be-stolen/accessed16May2018.
39We assume that data breaches carry a similar amount of records(beingaffectedconsumers).
3.2. Thesocialbenefits
Thissectionwilldiscussthesocialbenefitsofdatabreach dis-closuretodatasubjects.First,andforemostfortheGDPR,the socialbenefitofdatabreachdisclosureistheimplementation ofthedatasubjects’‘righttoknow’thattheirdatahasbeen compromised.This‘righttoknow’isanaspectofthe funda-mentalrightontheprotectionofpersonaldata,enshrinedin theCharterofFundamentalRightsoftheEuropeanUnionand theEuropeanConventionofHumanRights.40Theprotection
ofpersonaldatahasbeentheprimaryreasonfortheEuropean UniontoadopttheGDPRandthereintheEUDBNO.41The
so-cialbenefitofthe‘righttoknow’isintangible.Inaddition,its intrinsicvaluevariesamongschoolsofthought.Ononeside ofthespectrum,thereisastreamofliteraturethatprioritizes fundamentalrightsbyqualifyingitas‘afirstlineofdefence’.42
Ontheothersideofthespectrum,thereisliteraturethat ar-guesthattherighttoknowhasalimitedvalue,43supported byempiricalresearchthatevaluatesthelowmonetaryvalue consumersattachtothisright.44Thevaluationoftherightto
knowwill,inademocraticsociety,bedecidedbythe policy-makeraccordingtothepreferencesofthevoter.Inaddition, thevalueoftherighttoknowwillstronglydependuponthe natureofthedatabreach.Forexample,itmaybemore im-portantforanindividualtobeawareofanidentitytheftthan ofthelossofausernameorpasswordforaSteamaccount(a platformformobilegaming).45
Second,databreachdisclosurewillresultinadditional in-centivesfordatasecurityimprovementsforindividualsand organizations.Thereareshortandlong-termeffectsand di-rectandindirecteffectsofthediffusionofdatabreach disclo-sureinformation.46Databreachdisclosurehasashort-term
direct impact on mitigating and avoiding consumer47 and
40CharterofFundamentalRightsoftheEuropeanUnion[2012] OJC326/1,Art.8;EuropeanConventionofHumanRights,Art.7. TherighttoknowisdescribedclearlyinArticle8(2)oftheCharter, whichstatesthat“everyonehastherightofaccesstodatawhich hasbeencollectedconcerninghimorher,andtherighttohaveit rectified”.
41GDPR,Art.1.
42AxelArnbak,Securingprivatecommunications:protectingprivate communications security inEU law- fundamentalrights, functional valuechains,andmarketincentives(1st edn,Kluwer Law Interna-tional2016)Chapter4.
43RichardPosner,EconomicAnalysisofLaw(6thedn,AspenLaw& Business2002)711.
44Ignacio Cofone, ‘The Value of Privacy: Keeping the Money Where the Mouth is’ (2014) RILE Working Paper Series 15/2014, http://www.econinfosec.org/archive/weis2015/papers/ WEIS_2015_cofone.pdfaccessed 16 May 2018.
45Thisgradualdecreaseoccursindependentlyoftheabsolute valueoftherighttoknow,which,assaid,hastobedetermined bysocietaldebate.
46Op.cit.Romanosky,TelangandAcquisiti(n8)259;Thisisalso theaimoftheDutchDBNOwhichstatesinitsexplanatory memo-randumthatthecentralavailabilityoftheinformationwill stimu-latetheabilitytolearnoforganizationswhichhavebeenbreached. 47PaulSchwartzandEdwardJanger,‘NotificationofData Secu-rityBreaches’(2007)105MichiganLawReview913,915;Deirdre Mulligan,Security BreachNotificationLaws:ViewsfromChief Secu-rityOfficer (Study Conducted forthe Samuelson Law, Technol-ogy&PublicPolicyClinic,UniversityofCalifornia-BerkeleySchool
organizationallosses.48However,organizationsand
individ-ualsmayover-investintheirsecurityimprovements.49Inthe
longterm,accordingtoUSchiefsecurityofficers,databreach disclosurecanfoster“cooperationbetweeninformation secu-ritydepartments”.50Thisdiffusionofinformationhaspositive
effects onoverall security.51 Furthermore,indirectly,adata
breachdisclosureraisesthepublic’sawarenessregarding cy-bersecurity.Similartotherighttoknow,weassumethatthe informationbenefitforsecurityimprovementislowerwhen thesignificanceofthedatabreachriskislower.
Third,thepotentialliabilityclaimthatcanfollowa disclo-sure hasasocialbenefit.Liabilityresultsinbehaviourthat incentivizes organizationstointernalizesomeofthe exter-nalitiesincybersecurity.Quitenaturally,individualscanonly claimdamageswhenadatabreachdisclosurebecomespublic andtheyareawareofit.Liabilitycanevenaccumulateinclass actions.52
3.3. Thesocialcosts
Therearealsosocialcostsofdatabreachdisclosure.First, in-dividualsandorganizationswhosedatahavebeenbreached incurdirectcostsbecausetheyhavetospendtimeandmoney inordertoanalyseandmitigatetheirimpact.Thismightbea minorcostperrecord,butifhundredsofthousandsofrecords arebeingbreached,thenumbersquicklyaddup.53Thecost
ofconsumeractionsmightbegreaterthanexpectedbecause consumerscanspendseveralhoursoftimeontheiraccounts and imposecostsonfirmsbyrequestingmoreinformation on,forinstance,newcreditcards.LenardandRubinestimate thatthis costis$10perdatasubject.54Second,anincrease
intheamountofnotificationscanleadtoadecreaseinthe positiveeffectsofdisclosure,becausedatasubjectscanpay lessattention toeach individualdatabreach.Subsequently, theinformationdiffusionbecomeslessmeaningfuland even-tuallyalldatabreachescouldjustbeperceivedasirrelevant information.55Welabelthiseffect‘notificationfatigue’.Thus,
ofLaw,2007)23,availablethroughhttps://www.law.berkeley.edu/ files/cso_study.pdfaccessed 16May 2018.Thisdiscussion is linked tothetimingofthenotificationstudiedbyFabioBisogni,‘Data BreachesandtheDilemmasinNotifyingCustomers’(2015), pre-sentedatThefourteenthAnnualWorkshopontheEconomicsof InformationSecurity,Delft,22-23June2015.Thefasterthe disclo-suretakesplace,themorebenefitsforconsumers.Weexpectthis tobeequaloversignificance.
48Op.cit.Romanosky,TelangandAcquisti(n8)258. 49Op.cit.LenardandRubin(n9)48.
50Op.cit.Mulligan(n47)18.
51HulisiOgut,SrinivasanRaghunathanandNirupM.Menon, ‘In-formationSecurityRiskManagementthroughSelf-Protectionand Insurance’(2005)TheUniversityofTexasSchoolofManagement 1,31.
52EspeciallyintheUS,seeop.cit.Romanosky,Hoffmanand Ac-quisti(n8).
53Forinstanceaconsumerspends10minutesongaining knowl-edgeaboutadatabreach,atan18europerhouropportunitycost, a100.000recordbreachcancostssociety300.000euro.Thesecosts arepubliccostsinsofarastheyarenotbeingcompensatedbythe privateorganization.
54Op.cit.LenardandRubin(n9)47.Itismorelikelytobeonthe uppersideofthespectrum.
55Op.cit.Mulligan(n47)33.
Table 1 – Social costs and benefits. Socialbenefits Marginal
social benefits relativetoa decreasing notification threshold
Socialcosts Marginalsocial costsrelativetoa decreasing notification threshold
Righttoknow Decreasing Administrative costs(data subjectside) Minor decrease Information diffusion Decreasing Notification fatigue Increasing Liability Decreasing Over-reactionin
restricting security
Decreasing
notificationfatiguedoesnot onlyaffectthe benefitsofthe (leastimportant)databreach,butalsohasnegative external-itiestowardsotherdatabreaches.Alldatabreachesbecome less importantwith the introduction ofanadditional data breach (through lowering the threshold).Likewise,as soon asmorenotificationsarebeingmade,forexampleby lower-ingthenotificationthreshold,thebenefitsoftheadditional databreach willdecreaseandthecosts(thenegative exter-nalitytootherdatabreaches)willincrease.Third, organiza-tionsmayover-investinsecuritybecauseofnotifyingthedata breach.However,thisisnotexpectedtobeaverysignificant socialcostbecauseingeneral,organizationshaveincentives tounder-investincybersecurity.56
3.4. Socialcostsversussocialbenefits
Table1belowdisplaysthesocialcostsandbenefitsrelativeto adecreasingnotificationthreshold.
Marginalsocialbenefitsalldecreasewhenlessriskydata breacheshavetobenotified.Themarginaladministrativecost islikelytodecrease,becausethedatasubjectwilltakemore timeinreviewingariskydatabreachthanalessriskydata breach.However,thedecreasewillquicklyflattenout,because acertainbaselineofinvestigativecostshavetobemadeby eachdatasubject.Inaddition,over-investmentby organiza-tions willbeless likelywhenless importantdatabreaches havetobenotified.Notificationfatiguewilllogicallystrongly increasewhenalargerpoolofdatabreacheshavetobe no-tified.Notificationfatiguedrivesoverallmarginalsocialcosts toincreaseandtheminordecreaseofadministrativecostand theoverallminordecreasingeffectofover-investmentcannot compensateforthat.Insum:theremaybepositivesocial ben-efitsfrom notification,butthesecanbereducedbecauseof notificationfatigue.Toreducethatrisk,determiningthe ap-propriatethresholdfornotificationiscrucial(seeSection7). Fornow,weassumethatasmartthresholdwillbedetermined andthatdisclosureisthereforesociallybeneficial.Thatthen leadstothefollowingquestion:
56Duetothemainlypositiveexternalitiesthatarepresentin cy-bersecurity.
4.
Will
there
be
spontaneous
disclosure
in
the
absence
of
the
obligation?
Thissectiondiscusseswhethertherewillbespontaneous dis-closureintheabsenceoftheobligation.Wewillassessthe pri-vatecostsandbenefitsbecauseofdisclosure.Section4.1will discussprivate benefitsandSection 4.2willdiscussprivate costs.
4.1. Privatebenefits
First,organizationsexperienceabenefitbecausethe disclo-sureofdatabreachesallowsforthefastermitigationofthe impactofthebreach.Thisreducesdirectcosts.Thisis espe-ciallyrelevantwhenconsumersneedtotakeactionafterthe databreach,suchasrefrainingfromusingstolencreditcard informationorusingoldpasswords.Moreover,aDPAcan po-tentiallyassistinmitigatingthebreachbyprovidingtargeted advice.
4.2. Privatecosts
Besidesbenefits,privatepartiesalsoincurcostswhen disclos-ingdatabreaches.57First,therearetheadministrativecostsof
disclosingdatabreachestotheaffecteddatasubjects. How-ever,themajorriskis(perceived)reputationdamage.The lit-eratureshowsthatdatabreachdisclosuredoeshavelimited singledigit(1or2%)negativemarketvalueimpactontheshort term.58However,researchthatfocussedonthelongterm
sug-gests,“informationsecuritybreacheshaveminimallong-term economicimpact”.59WebelievethattheTargetstockprice
ex-57Theseprivatecosts,andthenecessitytobalancethesecosts withthesocialbenefitsofDBNOshavebeendebatedinthe liter-ature.Forinstance,MarkBurdon,BillLaneandPaulvonNessen, ‘DatabreachnotificationlawintheEUandAustralia– Whereto now?’(2012)28ComputerLaw&SecurityReview296,307 men-tioncompetingrationales,suchasthe‘dualconflictofeffective consumerprotectionsrelatingtoidentitytheftthreatsand min-imisingcorporatecompliancecosts.’
58Reputationdamageisusuallyquantifiedasthedifferencein companyvaluebeforeandafterthedisclosure.SanjayGoeland HanyHawsky,‘Estimatingthemarketimpactofsecuritybreach announcementsonfirmvalues’(2009)46Information& Manage-ment404,408,usedsuchaneventstudymethodology.They mea-suredthemarketvalueofthecompanyafewdaysbeforeandafter thenotionofasecuritybreachandfoundanegativeeffectofon averageabout1%ofthemarketvalue.HuseyinCavusoglu, Biren-draMishraandSrinivasanRaghunathan,‘TheEffectofInternet SecurityBreachAnnouncementonMarketValue:CapitalMarket ReactionsforBreachedFirmsandInternetSecurityDevelopers’ (2004)9InternationalJournalofElectronicCommerce69,71, iden-tifiedthroughasimilarapproachanincidentallossofstockprices of2.1%.Theydiscussdirectandindirectcostsofdatabreaches, butthisisaslightlydifferenttopic,asthispaperisabouttotalk aboutdatabreachdisclosure.PierangeloRosati,MarkCummins, PeterDeeney,FabianGogolin,LisavanderWerffandTheoLynn, ‘Theeffectofdatabreachannouncementsbeyondthestockprice: Empiricalevidenceonmarketactivity’(2017)49International Re-viewofFinancialAnalysis146,152,findthatmarketactivityonthe shorttermslightlyhigherafteradatabreachannouncement.
59MyungKoandCarlosDorantes,‘Theimpactofinformation se-curitybreachesonfinancialperformanceofthebreachedfirms:
ampleshowsthedifficultyinpointingoutlong-term reputa-tionaldamage.Targetwasthesubjectofaverysignificantdata breachinDecember2013.Fig.1belowdisplaysthegraphofthe stockmarketvalueofTarget.Itisimpossibletoidentifythe dayofthedatabreach,asonothertradingdaysstockprices didfluctuatemorethanduringtheeventinlateDecember.60
Inpractice,thedistributionofrealreputationalcostshasa long-termeffect.Someorganizationwillsuffernosignificant long-termreputationdamage,whileothercompanieswillgo bankruptbecauseofthedisclosureofthedatabreach.61The
formergrouparelikelytoconsistoforganizationswitha sta-blecustomerbasethatareabletoexploitlock-instrategies andaretoobigtofail.Adatabreachdoesnotreducethe like-lihoodthatconsumersbuytheproductorservicesofthese organizations.The lattergroup has asmall customer base and/oroffersproductswithtrustasacoresellingpoint.62
Nev-ertheless,theperceivedvalueofreputationdamageismore im-portantthanitsobjectivevalue.Asasecurityofficerpointed out,“fearofreputationdamage… drivesorganizationstotake stepstoatleast evaluate,ifnotcorrectand enhance secu-ritymechanisms”.63Alternatively,considerthefollowingblog
post:“OurheadofITSecurity(ofamajortelecom)toldusonce, ‘wehaveonekeymetric:Don’tshowupintheWallStreet Jour-nalforasecuritybreach.’”64
Athirdissueisliability.Thegenerallogicisthatwhena databreach becomespublic, theopportunity arises forthe publictosueorganizations.Therefore,notifyingdatabreaches raisesthelikelihoodofliabilitycosts.Romanoskyfindsthat whenconsumerssufferfinancialharm,theriskoflitigation increaseswithafactorof3.5.65However,twodriversmitigate
anempiricalinvestigation’(2006)16JournalofInformation Tech-nologyManagement13,20,usedamatchedsamplecomparison analysisinsteadofeventstudymethodologytoinvestigatethe im-pactofsecuritybreachesonfirmperformance.Theseobservations aboutlong-termimpactshouldbetakenwithcare,becausethe ef-fectofthedatabreachismuchhardertodisentanglefromother exogenousvariablesandhighqualitypaneldataisnotavailable.
60‘In the days priorto Thanksgiving2013,someone installed malwareinTarget’s securityandpaymentssystem designedto stealeverycreditcardusedatthecompany’s1,797U.S.stores.’ SeeMichaelRiley,BenElgin,DuneLawrenceandCarolMatlack, ‘Missed Alarms and 40 Million Stolen Credit Card Numbers: How Target Blew It’ (Bloomberg, 17 March 2014) https://www. bloomberg.com/news/articles/2014-03-13/target- missed-warnings-in-epic-hack-of-credit-card-data accessed 16 May 2018.
61RobertLaytonandPaulA.Watters,‘Amethodologyfor estimat-ingthetangiblecostofdatabreaches’(2014)19Journalof Infor-mationSecurityandApplications321alsoindicatethatfirmscan stillgrow,whilewriting-offsomeexpendituresrelatedto reputa-tiondamage.
62Compareforinstancethe2017Verizondatabreachwiththe 2011Diginotardatabreach.Theformerdidnotencountermajor issueswhilethelatterwentbankrupt.
63Op.cit.Mulligan(n47)14.
64See the following article on Bruce Schneier’s blog: Bruce Schneier, ‘Breach Notification Laws’ (Schneier on Security, 21 January 2009) https://www.schneier.com/blog/archives/2009/01/ state_data_brea.htmlaccessed 16 May 2018.
65Op.cit.Romanosky,HoffmanandAcquisti(n8)76.This re-searchisbasedonUSdatawheretheuseofliabilitylawismore commonthaninotherjurisdictions.
Fig.1– Stockmarketvalueoftargetcorp.
Table 2 – summary of private costs and benefits. Privatebenefits Marginal
private benefits relativetoa decreasing notification threshold
Privatecosts Marginalprivate costsrelativetoa decreasing notification threshold Mitigationof impactand improvement ofsecurity Decreasing Administrative costs Slight decrease Reductionin reputation damage Decreasing Reputational damage Decreasing Additional perceived reputation damage Decreasing
Liabilitycosts Decreasing
this effect.First,awell-planned notificationstrategyfor or-ganizationscanmitigateliabilitycosts.Liabilityriskscanbe reducedwhentheorganizationisabletoshowthatittook ap-propriateactioninnotificationandreductionoftherisk(such asimmediatedisclosureitself).IntheU.S.,thelikelihoodofan organizationbeingsuedissixtimeslowerwhenthe organiza-tionoffersfreecreditmonitoringafterthedatabreach.66
Sec-ond,whenacompanyintentionallyconcealsdatabreaches and they nevertheless becomepublic,it canreasonablybe expected that the likelihood and impact of claims will be higher.Wesummarizeprivatecostsand benefitsinTable2
below.
Privatebenefitsandcostsarestronglycorrelatedwiththe magnitudeofthedatabreach risk.Private benefitsbecome higherwhendatabreachesthathavetobenotifiedaremore risky,whiledecreasingwhenbreachesbecomelessrisky.With
66Ibid91.
regardtoprivatecosts,weexpecttheseadministrativecostsof disclosuretodecreaseslightly.Thisisrelatedtothe assump-tionthattheadministrativeproceduretoinformcustomers willtakeslightlymoretimewhenthebreachismore signif-icantbecauseitcanbeexpectedthatdatasubjectsdemand moreinformation.Weexpecttheothermarginalprivatecosts to decrease relative to a decreasing notificationthreshold. Concerningabsolutenumbers,privatecostsare(perceivedas) highandcertain,whileprivatebenefitsareindirectand un-certain.Hence,we assume that (at leastin the perception ofthe organization that hasthe notificationduty) the pri-vatecostsofdatabreachdisclosurearehigherthanthe pri-vatebenefits.Ergo,therearefewincentivesforaprivateactor spontaneouslytonotifydatabreachesintheabsenceofthe obligation.67
5.
The
case
for
the
DBNO
Section 3 observedthat adata breach notificationhas so-cialbenefits,mostnotablybringinginformationtothemarket thatservesasarighttoknow’andtheinformationdiffusion.
Section4observedthatdatabreachdisclosuremostlikely im-posesa netcost onprivate parties.There willnotinmost
67Surely,therearedatabreachesforwhichprivatebenefitsof disclosureexceedprivatecosts.Forinstance,whenthereisa (per-ceived)highlikelihoodthatabreachwillbemadepublicbyathird party.Insucha situationthe differenceinreduced (perceived) reputationdamageandthethreatofliabilityclaimsmayweigh againstdisclosurecosts.Therehavebeencasesofspontaneous disclosureofdatabreachesinthepast,althoughthe‘spontaneity’ ofthesedisclosuresissometimeshardtodisentanglefromlocal legalobligations.Forinstance,intheNetherlands,therehasbeen alocaldatabreachnotificationlawsinceJanuary1,2016untilthe applicationoftheGDPR.Inaddition,contractualobligations be-tweenpartiescouldhavetriggereddatabreachdisclosureinthe past.Also,casesofspontaneousdisclosurearehardtoretrieve sincethereisobviouslynoobligationtonotifyaDPAinthe ab-senceofthelaw.Tothebestofourknowledge,therehasbeenno furtherresearchconductedonthespontaneousdisclosureof per-sonaldatabreachesintheEU.
Table 3 – Public costs of a DBNO. Publiccosts(costsassociated
withtheoperationofthe legalsystem)a
Marginalpubliccostsrelativetoa decreasingnotification threshold
Adoptioncosts Sunkcosts CostsofDPA Stable
Costsofenforcement Stableforgeneralenforcement,up tothresholdviolationspecific enforcement
Costsofthedigitalfirstaidkit Stable
a StevenShavell,‘TheLevelofLitigation:PrivateVersusSocial
Op-timalityofSuitandofSettlement’(1999)19InternationalReviewof LawandEconomics99,100:“Toamplify,theprivatecostofasuit islessthanthesocialcostofasuit,forthatincludestheinjurer’s costsaswellasthepubliccosts(thosecostsassociatedwiththe operationofthejudicialsystem).”
casesbespontaneousdisclosureintheabsenceofthe obli-gation.Thissectionexaminesin5.1whethersocialsurplus is likelyto remain, evenwhen net private costs are taken into accountandarguesthatthereisacaseforregulation.
Section5.2discussesthepubliccostofenforcingtheBDNO.
5.1. IsthereacasefortheDBNO?
Most data breach disclosures impose a cost on data con-trollers.Uptothethreshold,thesocialbenefitsoutweighthe (net)privatecosts.Withinthis area,thereisacasefor reg-ulation.Thesocialoptimalthresholdfordisclosurewillliea notchhigher,becausenetprivatelosseshavetobeaddedto thesocialcosts.Thedatabreachesbelowthethresholdwill haveinsufficientpositiveeffectstocompensateforthe nega-tiveeffectsandgenerateasocialloss.Itbecomesquiteclear thatthisisimportanttogiveadirectionfordistinguishingand clarifyingthethreshold,whichwewilldoinSection7.
5.2. PubliccostoftheDBNO
TherearealsopubliccostsoftheDBNO(Table3).Thefirstis theadoptionoftheregulationassuch.Therearecosts associ-atedwiththediscussionandadoptionoftheregulationbythe EUlegislator.Thesearesunkcostsandtheregulatorcanalso incurthesecostswhentheregulationisnotadopted.There arealsocostsinvolvedinprocessingthenotificationsatthe DPA.Furthermore,thereareenforcementcosts68andpossible
costsinvolvedinofferingadigitalfirstaidkit,discussedinthe nextsection.
Whenweaddthepubliccoststothenewsocialoptimum, thesociallyoptimalthresholdbecomeshigher.
68Op.cit.PolinskyandShavell(n5);SharonOded,‘Inducing cor-poratecompliance:Acompoundcorporateliabilityregime’(2011) 31InternationalReviewofLawandEconomics272,273;George Stigler,‘TheOptimumEnforcementofLaws’(1970)78Journalof PoliticalEconomy526,526.
6.
Will
the
EU
DBNO
sufficiently
induce
data
controllers
to
notify?
Section3arguedthatdisclosureissociallybeneficialfora cer-tainareaofdatabreaches(uptothethreshold).Section4 con-cluded that, forthe majority ofthose databreaches, there wouldbeinsufficientincentivesforspontaneousdisclosureby privateparties.Section5arguedthatthereisacasefor regu-lation,becausethesesocialbenefitsarehigherthanprivate costs,providedthatthebenefitsofregulationoutweighthe publiccostsofregulation.Thequestionthissectionaimsto addressiswhethertheEuropeanregulationwillsufficiently inducedatacontrollerstonotifythosedatabreachesforwhich disclosureissociallybeneficial.
6.1. Theadministrativefine
Theadministrative fineis the maindesignparameter that inducesdatacontrollerstonotifywithinArticles33,34and 84(4)theDBNO;especiallyArticle84(4)GDPRgivesDPAsthis power.69 Inthecaseofnon-compliancewiththeregulation,
DPAsaregrantedthepowertoimposeanadministrativefine of€10,000,000or2%oftheundertakingsturnover,whichever ishigher.70Thefinecanbeimposedwhenthedatacontroller
concealsadatabreachor doesnotnotifyinduetime.The administrativefinehasseveraltheoreticaladvantages.First, the fine hasa multiplication effect. Thefine hasan effect onceimposed,aswellasthethreatoftheeffectthancanbe executedmultipletimesoncedatacontrollerscomply.Thus, whenthesanction isset atadeterrentlevelthatforces all datacontrollerstocomply,thesanctionitselfiscostless, be-causeitdoesnothavetobeexecuted.Insuchasituation,only thethreatsuffices.71Moreover,evenifthefinehastobe
im-posed,thefineitselfisconsideredasociallycostlesstransfer ofmoney(contrarytootherthreatssuchasimprisonment).72
Last,highersanctionsallowforlowerlevelsofenforcement toremainanidenticallevelofdeterrence.Thehighsanctions inArticle84(4) GDPRconsequentlycould saveenforcement costs.
However,thehighfineinArticle84(4)GDPRalsohasseveral disadvantages.Forsmalldatacontrollers,themaximum de factofinewillbelowerbecauseahighfinewillgobeyondtheir solvency.73Next,highsanctionscanleadtoover-and
under-deterrencewhen the perceptionofthelikelihood of detec-tiondiffersfromtheactuallikelihoodofdetection.74This
phe-nomenonoccursespeciallywhenthereisalowlikelihoodof 69Op.cit.Nieuwesteeg(n24)80.ThemajorityoftheDBNOsinthe worldapplypenaltiesinordertodeternon-compliance.
70GDPR,Art.83(4).
71See Giuseppe Dari-Mattiacci and Gerrit de Geest, ‘Carrots, sticks,andthemultiplicationeffect’(2010)26JournalofLaw, Eco-nomics, andOrganization 365,365,compare the discussion in
supraSection2.2onperceivedreputationdamage. 72Op.cit.PolinskyandShavell(n5).
73Also,inpractice,itislikelythatmostactualfineswillbelower thanthemaximum,loweringtheirdeterrenteffect.Article83(2) specifiesseveralcircumstancesofthecasethathavetobetaken intoaccountfortheactualdeterminationofthefine,suchas neg-ligenceandmitigationmeasures.
detection.Tobespecific,datacontrollerscouldbeincentivized tonotifydatabreachesthataresubjecttomandatory notifi-cation(becausetheydonotresultinariskfordatasubjects) justbecausetheywanttobe‘onthesafeside’.Thisassumes thatthedatacontrollersdonothaveexactinformationabout thetwothresholds.Thisisreasonabletoexpect,because cur-rently the thresholdsare notdefined any furtherthan the qualificationof‘risk’or‘highrisk’totherightsandfreedoms ofdatasubjects.Inasituationofover-deterrence,data con-trollerswilldisclosedatabreachesforwhichdisclosureisnot sociallybeneficialandthiswillresultinasocialwelfareloss. Furthermore,ahighadministrativefinecanincentivizedata controllersnottodetectdatabreaches.75Closelyconnected,
peopleshowrisk-seekingbehaviourwhenfacinglosses.This underminesthedeterrenteffectofhighfines.76Alast
disad-vantageofthe(high)administrativefineisthatitwillpunish the organizationitself(andthus theshareholders and cus-tomers)andnotthepeopleresponsibleforconcealingthedata breach.77
6.2. Enforcementofthefine
TheadministrativefineoftheDBNOishigh,buttheexpected valueoftheadministrativefineisthemagnitudeofthefine multipliedbythelikelihoodofdetection.Hence,itsdeterrent effectlargelydependsontheabilityoftheDPAeffectivelyto enforceatacceptablesocialcost.78Whatshouldbethelevel
ofdeterrence?Thelevelofdeterrenceshouldexceedthenet privatecostthatdatacontrollersincurwhendisclosingadata breach.79Thisprivatecostisnotstaticbutvariesacrossdata
controllers and willalso bedifferent foreach data breach.
Section4concludedthatprivatecostsare(perceivedas)high andcertain,whileprivatebenefitsareindirectanduncertain. Hence,thereisasignificantgap betweenprivatecostsand benefitsthatshouldbeclosedbyanappropriatedeterrent ef-fectoftheDBNOinordertoinduceanorganizationtoprovide sufficientnotification.
Theappropriatelevelofdeterrencecanbeaccomplished throughenforcingtheregulationandbyincreasingthe likeli-hoodofdetection.TheGDPRdoesnotgivefurtherinstruction onhowtoenforcetheobligation,apartfromthestatement that enforcementshould be‘strong’ accordingto Recital7. Thissectionwilldiscussseveralpossibilitiesforenforcement oftheEUDBNO.
75SeealsoA.MitchellPolinskyandStevenShavell,‘Mandatory versusVoluntaryDisclosureofProductRisks’(2006)HarvardLaw School, John M. Olin Centerfor Law, Economics and Business DiscussionPaperSeries564/2006,4http://www.nber.org/papers/ w12776accessed16May2018.
76SeetheseminalarticleofDanielKahnemanandAmon Tver-sky,‘ProspectTheory:AnAnalysisofDecisionunderRisk’(1979) 47Econometrica263.
77Seeforamoreextensivediscussionop.cit.PolinskyandShavell (n5).
78Seealsoop.cit.Dari-MattiacciandDeGeest(n72)andGary Becker,‘CrimeandPunishment: AnEconomicApproach’(1968) 76TheJournalofPoliticalEconomy169.Accordingtothetheory ofdeterrence,thestrictnessofthestickequalsthemagnitudeof sanctionstickmultipliedbytheprobabilityofdetection.
79SeesupraSection4.
General enforcement concerns auditing random organiza-tionstoinvestigatewhethertheycomplywiththeDBNO. Gen-eralenforcementischaracterizedbythefactthatitdoesnot dependonthenumberofindividualswho actuallycommit harmfulacts.80AnexampleofthecurrentDutchDBNOthat
willbereplacedbytheEUDBNOillustratesthatgeneral en-forcementwillbecostly.81 SupposetheDutchDPAwantsto
achievealikelihoodofdetectionof10%anditwillbeable suc-cessfullytofindadatabreachinhalfofthecaseswhereone hasoccurred.82Thenitmustaudit20%outofthetotalnumber
of132,000organizationsintheNetherlands.83Nomorethan
20organizationsperyearcanbeauditedbyoneFTE.84Hence,
toaudit20%oneneeds1320FTE.Givenanaverageannual to-talcostforskilledpersonnelof€100,000,theregulatorycosts ofenforcementriseto€132,200,000perannum.In2017,the totalcapacityoftheDutch DPAinNetherlandsis72,5FTE, thatcanonlybepartiallydeployedforenforcement.85
Sup-posethat25%oftheDutchDPAstotalcapacity(18,125FTE) canbedevotedtogeneralenforcementoftheDBNO.This re-sultsinanactuallikelihoodofdetectionofaround0,27%.In addition,generalenforcementcausessignificant administra-tivecostsfortheorganizationsthataresubjecttoanaudit. Manyofthemhavenothingtohideandhavetodevotetime andmoneytotheauditingprocedure,whichaggravatesthe socialcostofgeneralenforcement.Ergo,webelievethat gen-eralenforcementisnotasociallyefficientinstrumentto in-creasethedeterrenteffectoftheDBNO.86
Exanteriskbasedauditingisamoreefficientmeansof audit-ing.Thisapproachstartswithprioritizingsectorsor organiza-tionsthataremostlikelytoviolatetheobligation.IntheUS, forinstance,healthcareandfinancialinstitutionshavebeen subjecttodatabreachesrelativelymoreoftenthanother sec-tors.87Inaddition,DPAscanprioritizetheirenforcement
ef-fortsonthosesectorswherethedisclosureofdatabreachesis mostlikelytoleadtothehighestsocialwelfareincrease. Log-ically,exanteriskbasedauditingreducescostsbecausethe averagelikelihoodofdetectionislikelytoincreaseperaudit. However,thisshouldbeweighedagainstthecostofexante effortsindeterminingtherisk.Whenthesecostsarekept suf-ficientlylow,forinstancethroughdiffusinginformationabout riskassessmentsacrosstheEU,riskbasedauditingis prefer-abletogeneralenforcement.However,alabourintensive au-ditingprocedureislikelytoremain.
80Op.cit.Oded(n68)273.
81Op.cit.LaubeandBöhme(n9)37.
82We assume 50% likelihood of detectionbecause data con-trollerscanquiteeasilyactivelyconcealdatabreachesbyfor in-stancingremovinglogfilesaboutthebreach.
83According to the Dutch estimation when the DBNO was adopted.
84Assuming10daysFTEworkforanintensiveauditing proce-dure.
85Seewww.autoriteitpersoonsgegevens.nlaccessed16May2018. TheDutchDPAalsohasothertasks.
86Op.cit.LaubeandBöhme(n9)37.
87BasedontheUSPrivacyRightsClearinghousedatasetthatis forinstanceanalysedbyBenjaminEdwards,StevenHofmeyrand StephanieForrest,‘HypeandHeavyTails:ACloserLookatData Breaches’(2016)2JournalofCybersecurity3,4.