u.s.
Systems/Services
Price List
I
THE U.S. SYSTEMS/SERVICES PRICE LIST IS PUBLISHED PERIODICALLY
AS A REFERENCE GUIDE FOR USE BY DIGITAL EQUIPMENT CORPORATION
PERSONNEL AND DIGITAL'S CUSTOMERS. PRICES ARE ACCURATE AS OF
-THE DATE PRINTED ON THE COVER.
THE INFORMATION IN THIS DOCUMENT IS SUBJECTTO CHANGE WITHOUT
ADVANCE NOTICE AND SHOULD NOT BE CONSTRUED AS A COMMITMENT
BY DIGITAL EQUIPMENT CORPORATION.
DIGITAL ASSUMES NO RESPONSIBILITY FOR ANY ERRORS THAT MAY
APPEAR IN THIS PRICE LIST.
FOR VERIFICATION OF THE CURRENT PRICES AND
TO
OBTAIN QUOTE
INFORMATION, CONTACT YOUR LOCAL SALES REPRESENTATIVE OR
ACCESS AN ELECTRONIC SYSTEM. FOR INFORMATION REGARDING
ACCESS
TO
AN ELECTRONIC SYSTEM, CONTACT YOUR LOCAL SALES
REPRESENTATIVE.
*
*
*
*
*
U. S. SYSTEMS/SERVICES PRICE LIST
Q3 HIGHLIGHTS
NEW
Expanded Digital Services CS Preface
NEW
CS Maintenance Prices (See Digital Services CS Section)
NEW
SSD Numbers included in Project
&
Consulting Services
NEW
Digital Services APSIDCS replaces EIS section
NEW
Customer Training is no longer part of Digital Services CS. It is a new section
entitiled Digital Services CT.
YOUR FEEDBACK IS IMPORTANT TO US
change yvithout 'notice. Digital is not responsible for any inadvertent errors.
The following are trademarks of Digital Equipment Corporation.
ADE/RSTS
DECrad
RT-11
V AX MAILGATE
ALL-IN-1
DECserver
ULTRIX
VAXmate
A-to-Z
DECslide
VAX
VAX Notes
BASIC
DECspell
VAX ACMS
VAX OPS5
Baseview
DEC/Test Manager
VAX APL
VAX RMS
C.A.S.
DECstation
VAXC
VAX SCAN
CDD/Plus
DIGITAL
VAX CDD
V AX ScriptPrinter
C/FM
mOmDDma
®
VAXcluster
VAXserver
ClusterWide
VAX COBOL
VAXset
DATATRIEVE
DRB32
V AX COBOL GENERA TOR
VAXsim
DECalc
EDCS
VAX DBMS
VAXstation
DECalc Plus
EDE
VAX DECOR
V AX TEAMDA T A
DEC/CMS
FMS
VAX DIBOL
VAX VALU
LC03
DECdecision
MicroPower /Pascal
V AX Document
VAX Volume Shadowing
DECdirect
MicroVAX
VAX DSM
VAX/VMS
DECdx/RSTS
MicroVMS
VAXELN
VAX VTX
DECframe
P/FM
VAX FORTRAN
VAX Xway
DECgraph
RALLY
VAXinfo
VIDA
DEC mail
Rdb/VMS
VAXinfo I
VMS
DECmate
VAXinfo II
WPS
DECnet
ReGIS
VAXinfo III
WPS-PLUS
DECwrite
RSTS
VAX LISP
XD ADA
DEC/MMS
RSX
DECpage
The following are Third Party Trademarks:
Trademark
Owner
Trademark
Owner
AutoCAD
Autodesk, Inc.
Interleat
Interleat, Inc.
Appolo,GPR
Appolo Computer, INC.
IPX
Stratacom, Inc.
EUCLID
Matra Datavision, Inc. (Matra
MCI Mail
MCI Communications
Group)
Corporation
EZlOG
Signal Technology, Inc.
MS-DOS
Microsoft Corporation
FUSION
Network Research Corporation
NEXPERT
Neuron Data, Inc.
IBM
International Business Machines
NEXPERT OBJECT
Neuron Data, Inc.
Corporation
ORACLE
Oracle Corporation
KEYpak
Keywork Office Technologies,
PACS
Signal Technology, Inc.
ltd.
PostScript
Adobe Systems, Inc.
INFORMIX-ESQl/C
INFORMIX, Inc.
Ouintus Prolog
Ouintus Computer Systems, Inc.
INFORM IX-SOL
INFORMIX, Inc.
Samna
Samna Corporation
INFORMIX
Relational Database System, Inc.
SINEC
Siemens AG
INGRES
Relational Technology, Inc.
Sun-4,SPARC,SUNOs,
Sun Microsystems, Inc.
INGRES/ APPLICATIONS
Relational Technology, Inc.
Sun View ,Sun-3
Sun MicroSystems, Inc.
INGRES/GRAPHICS
Relational Technology, Inc.
TranslAN
Vitalink Communications
INGRES/NET
Relational Technology, Inc.
Corporation
u.s.
SYSTEMS/SERVICES PRICE LIST
TABLE OF CONTENTS
HOW TO USE U.S. SYSTEMS/SERVICES PRICE LIST ... i
QUICK PHONE INDEX ... ii
1. DISCOUNTS ... 1.1-1.14
DBA Structure ... 1. 1
Aggregation ... . ... . .. ... 1.2
Digital System Value Table ... 1.3
Table 2 - End User Discount Schedule ... 1.4
Reseller Discount Schedule... 1.5
Table 3 - OEM Discount Summary ... 1.6
Table 4 - CEM Discount Summary ... 1.8
Table 5 - V AR Discount Summary... 1. 10
Table 6 - SI Reseller Discount Summary ... 1. 12
Fill-the-Ports Program ... '" 1. 14
2. WARRANTY ... 2.1-2.24
Warranty Terms and Conditions ... 2.1
System Support Warranty ... 2.1
Hardware Options and Software License Warranty ... 2.5
Warranty Support Descriptions ... 2.6
Glossary of Warranty Terms ... 2.9
Warranty Coverage Upgrades/Extended Hour Uplifts ... 2.11
General Warranty Information ... 2.13
TEMPEST Warranty ... 2. 17
Asterisked Options ... 2.19
3. SYSTEMS PRICING INFORMATION ... 3.1-3.61
VAX SYSTEMS/SERVERS ... 3.1-3.14
V AX 9000 Systems ... 3. 1
VAX 6000 Systems/Servers ... 3.6
VAX 4000 Systems/Servers ... 3.10
MICROVAX SYSTEMS/SERVERS ... 3.14-3.17
MicroVAX/VAXserver 3400 ... '" ... 3.14
MicroVAX/VAXserver 3300 ... 3.14
MicroVAX/VAXserver 3100 ... 3.15
VAXft SYSTEMS/SERVERS ... 3.17
DECvoice SySTEMS ... 3. 18
DECSYSTEMS/SERVERS ... '" ... '" ... 3.18-3.21
DECsystem 5900 ... 3.18
DECsystem 5800 ... 3.18
DECsyste.m 5500 ... , 3. 19
DECsystem 5100 ... 3.19
DECsystem 5000 ... : ... 3.20
WORKSTATIONS ... 3.21-3.37
VAXstation 4000 ... 3.21
VAXstation 3100 ... 3.22
DECstation 5000 ... 3.27
DECstation 3100 ... 3.37
PERSONAL COMPUTING ... 3.37-3.43
PATHWORKS/Server 3100 ... 3.37
DECstation 200/300/400 ... 3.38
DECpc SySTEMS ... , ... 3.41
application DEC Systems ... , ... 3.42
REALTIME SySTEMS ... 3.43-3.48
rtVAX Systems ... 3.43
VAXLAB Systems ... 3.45
Industrial Systems' ... 3.45
MIRA Systems ... 3.45
MASSIVELY PARALLEL SYSTEMS ... 3.48
[image:5.617.70.551.71.724.2]PDPll SYSTEMS ... 3.49;..3.51
PDP-ll/94 Systems ... ;·.; ...
·3.49
PDP-ll/93 Systems ... 3.50
PDP-ll/73 Systems ... 3.50
PDP-ll/53 Systems ... 3.50
TEMPEST SySTEMS ...
:3.51
SYSTEM UPGRADES ... ; ... ... 3.53-3.67
VAX 9000 System Upgrades ... 3.53
VAX 6000 System Upgrades ...
~... 3.55
V
AX 4000 System Upgrades ... , ...
3~64" Micro
V
AX Upgrades ... 3.64
DECsystem 5000 Upgrades ... 3.66
VAXstation 3100 Upgrades ... ; ... 3.66
DECstation 2100/3100 Upgrades ... 3.66
PDP-ll System Upgrades ... 3.67
EASY SYSTEM UPGRADES ... 3.67
4. TELECOMMUNICATIONS AND NETWORKS ... 4.1-4.11
5. HARDWARE OPTION PRICING INFORMATION ... 5.1-5.48
Memory ... 5.1
System Expansion ... 5.2
RealTime System Options ... ; ..
5.7
Mass Storage (Disks and Tapes) ... 5.7
Terminals and Printers ...
5.
17
Cables ... 5.29
Environmental Products/Cables ... 5.33
TEMPEST Options ...
·5.43
Personal Computing Options ... .' ... .... 5.45
6. SOFTWARE PRODUCTS/PRICING INFORMATION ... 6. 1-6.64
How to Configure Software Model Numbers ... : ... ... 6.1
Clusterwide Ordering Information ... 6.7
Software Volume Pricing ... 6.8
Fast Ship ... ; ... 6.8
Software License Appendix ... : ... ... 6.10
'Software Made Simple' Questions: Answers ...
6~18
VMS
Operating Systems ... 6.26
UL TRIX Operating Systems ... 6.44
V
AX System V Operating Systems ...
'6.61
PDP-ll Operating Systems ... 6.64
7. DIGITAL SERVICES CS PRODUCT/PRICING INFORMATION ... 7.1-7.188
System Support Services ...
7. 1
Integrated System Support Services ... : ...
7.2
Software Maintenance Services ... 7.3
Added Value Service Option ... 7.4
Hardware Maintenance Services ... ... 7.5
Quoting Information and Guidelines ... ... ... 7.5
Traditional Software Product Services for PDP-ll ...
7. 10
. Service Discount Eligibility ... 7. 12
Warranty ... 7.13
DECservers and Network Interconnect Software Maintenance Prices ...
7.
14
Extend Hours of Coverage ...
7.
15
Response Time Uplifts ...
7.
15
Installation ...
7.
16
De-Installation "and/or" Re-Installation ... '" ... 7.16
DECeligible - Product Certification ...
7.
18
Zone Charges ... , ... " ...
7.
19
Per Call Charges ... 7.20
Digital Customized Support Services ... 7.21
LlST-u.s.
SYSTEMS/SERVICES PRICE LIST
TABLE OF CONTENTS
(Cont.)
DCSS Service
&
Resource Descriptions ... 7.23
Service Offerings ... 7.25
Select-A-Call ... 7.26
DECall ... 7.27
Desktop Services ... 7.28
Business Protection Services ... 7.37
Service for Secure Business in Europe ... 7.39
Facilities Management Services ... 7.40
Network Integration Services ... 7.42
Environmental Products ... 7.51
Digital Services CS Pricing Information ... 7.54
8. DIGITAL SERVICES APS/DCS INFORMATION ... 8.1-8.44
How to Configure Project Consulting Service Model Numbers ... 8. 1
PROJECT AND CONSULTING SERViCES ... 8.3-8.11
General Information ... 8.3
Application Project Services (APS) Business Unit ... 8.4
Digital Consulting Services (DCS) Business Unit ... 8.5
Project and Consulting Services Pricing Information ... : ... 8.8
How to Configure Assets Model Numbers ... 8.13
Assets Services General Information ... 8.17
Assets Clusterwide/Traditional Pricing Information ... 8. 19
How to Configure Cross Functional Service Package Model Numbers ... 8.39
Cross Functional Service Packages ... 8.40
Cross Functional Service Pricing ... 8.44
9. DIGITAL SERVICES CT INFORMATION ... 9.1-9.31
Introduction ... 9.2
Packaged Training Solutions Purchase Options ... 9.2
Complementary Solutions Through Training ... 9.7
Specialized Options ... 9.9
Training Formats ... 9. 12
On-Site and Exclusive Courses
&
Seminars ... 9. 13
Comprehensive Training Solutions (CTS) ... 9. 15
Ordering Information ... 9. 16
References and Resources ... 9. 16
Customer Training Pricing Information ... 9. 17
10.
INDEXES ... 10. 1-10.48
Software Index by UPI ... 10. 1
Software Index by Description ... 10.5
Alpha Numeric Index by Model Number ... 10.23
HOW TO USE THE U.S. SYSTEMS/SERVICES PRICE LIST
INTRODUCTION
The U.S. Systems/Services Price List is a quarterly publication which contains pricing and descriptive information
for all U.S. products and services.
It is a convenient reference guide to model numbers, product descriptions, and
pricing, as well as Digital's discounts, warranty and service offerings. Prices are accurate as of the date printed on the
cover, and are subject to change without prior notice.
HOW TO USE THIS BOOK
The U.S. Systems/Services Price List is divided into nine (9) sections, and mimics the Systems and Options (SOC)
catalog sequencing for consistency and ease of use.
It
is not meant to be a configuration guide, but a reference for
pricing and 1's
&
c's when working with the Systems and Options catalog and customers. Customers should find the
product categories to be most helpful, and consistent with other Digital publications. Customers and Sales should find
the alphanumeric index, with prices, most helpful when a quick lookup of a known part number is required.
Throughout the pricing information there are references to special pricing situations (i.e. CALL BUS, CALL CUST
TRG, CALL CSS). Telephone information can be found on page 1.1 of the General Preface. A QUICK
TELEPHONE INDEX, found in the front of the book, provides a complete list of all of Digital's service lines. A
quarterly HIGHLIGHTS page alerts the reader to changes or new information.
Although we continue to strive towards a policy of no price changes within a given quarter, business conditions
oftentimes make this impossible to enforce. AQS, the Electronic Store, DECdirect, and local Digital Sales offices are
the best places for current price and quote information.
THE SECTIONS
*
GENERAL PREFACE
*
SYSTEMS
The General Preface provides a guide for using the U.S. Systems/Services Price
List, as well as detailed discount and warranty information for all Digital products.
The Systems Section provides product descriptions, pricing, and discount
information for all hardware packaged systems, including V AX Systems/Servers,
MicroVAX Systems/Servers, VAXft 300 Systems/Servers, DECsystems/Servers,
Workstations, Personal Computing, Realtime Systems, PDP-II Systems,
TEMPEST Systems, Systems Upgrades, and Easy System Upgrades. Part numbers
are listed in alphanumeric order within each processor family.
*
TELECOMMUNICATIONS The Telecommunications and Networks Section includes pricing, service, and
AND NETWORKS
discount information for all networking options. Part numbers are listed in
alphanumeric order.
*
OPTIONS
*
SOFTWARE
*
DIGITAL SERVICES CS
*
DIGITAL SERVICES
APS/DCS
*
DIGITAL SERVICES CT
*
INDEXES
The Options Section provides pricing, service, and discount information for all
hardware options, including Memory, System Expansion, Mass Storage, Terminals
and Printers, Cables, Environmental Products/Cables, and TEMPEST. Part
numbers are listed in alphanumeric order within each product category.
The Software Section contains an extensive overview of software configuration and
ordering information. Pricing information for operating system software includes
VMS, ULTRIX, VAX System V, and PDP-lI. In each section the software license
is priced, and where appropriate, the associated media
&
documentation, and
service pricing is provided. Pricing information for all layered product software can
be found in the U.S. Software Price List.
The Customer Services Section provides information to assist in the ordering of
hardware and software maintenance services, network services, and environmental
products. A services price list is included which provides service pricing for all
packaged systems found in the Systems Section. A new section which includes
Maintenance Services has been added.
The Digital Services APS/DCS Section includes information about Professional
Software Services, and Crossfunctional Software Services. Each section includes a
preface offering detailed information about the specific service offering and a price
list.
The Digital Services CT Section includes information about Customer Education
and Training. This section includes a preface and pricing information.
There are three (3) Indexes to assist the user. The Software Index by UPI offers an
easy alphanumeric look up by UPI number. The Software Index by Description
helps those who only know the product by description. Both indexes include the
SPD number.
The Alphanumeric Index by Model Number, found on the grey pages in the back of
the book, provides an alphanumeric listing of all part numbers found in the book,
the standard price (if applicable), and the page number.
QUICK PHONE INDEX
ORGANIZATION
TELEPHONE
CORPORATE CUSTOMER
800-DEC-INFO
RELATIONS
(800-332-4636)
COOPERATIVE MARKETING
508-467-5974
PROGRAM
DESCRIPTION
Chartered to handle customer inquiries, sales/service
contact information, and critical issues.
8:15 A.M. - 5:00 P.M., ET, Mon-Fri
Provides joint planning for sales, marketing, and
product development between Digital and market
leading application and service providers.
LEASING AND
REMARKETING HOTLINE
800-343-3451
Provides information on a variety of financing
800-322-3239 (MA) alternatives for U.S. customers.
CARRY-IN SERVICenter
800-225-5385
CUSTOMER RETURN CENTER
800-225-5385
CUSTOMER SERVICES
800-DEC-SERV
(800-332-7378)
800-525-6570
800-525-7100
800-332-8000
DECUS
508-841-3389
DECdirect
800-DIGITAL
(800-344-4825)
DIGITAL BOOKSTORE
617-276-4376
408-748-4335
DIGITAL PRESS
800-344-4825
DIGITAL REFERENCE
508-467-4566
SERVICE (DRS)
DIRECTORY ASSISTANCE
508-493-5111
EDUCATION AND TRAINING
800-332-5656
CENTER
617-276-1500*
8:00 A.M. - 5:00 P.M., ET, Mon-Fri
Provides contract or per call carry-in service, and
over the counter swap service for selected parts.
8:15 A.M. - 5:00 P.M., ET, Mon-Fri in most
locations.
Mail in parts replacement service for over 2,000
repairable parts; 24 hour emergency service available
for qualified customers.
8:15 A.M. - 5:00 P.M., ET, Mon-Fri
U.S. Customer Relations Hotline
8:00 A.M. - 5:00 P.M., ET, Mon-Fri
Colorado Customer Support Center for hardware
support.
24 hours, 7 days/week
Colorado Customer Support Center for SPS
products only.
24 hours, 7 days/week
Atlanta Customer Support Center for
hardware/software support.
24 hours, 7 days/week
Digital Equipment Computer Users Society.
Digital's telephone ordering and information service.
8:30 A.M. - 8:00 P.M., ET, Mon-Fri
Bedford, Massachusetts
Santa Clara, California
Internal publisher of books and journals for
computer professionals.
8:30 A.M. - 8:00 P.M., ET, Mon-Fri
Customer support inquiries for DRS customers.
8:00 A.M. - 5:00 P.M., ET, Mon-Fri
General Digital phone directory.
Supports Digital's hardware, software, and
networking products. Offers pre-sales information
and consulting services; provides trouble shooting
assistance
8:15 A.M. - 6:00 P.M., ET, Mon-Fri
*Support for Digital Sales Personnel - need area region information.
ELECTRONIC STORE
800-234-1998
Digital's on-line product information, quoting, and
By modem
ordering service.
(120012400
baud)
7:00 A.M. - midnight, ET, 7 days/week
EIC SALES SUPPORT CENTER
800-832-6277
603-884-8990
PART NUMBER ASSISTANCE
603-884-5000
TECHNICAL CONSULTING
800-343-4040
CENTER (TCC)
Supports current and prospective EIS/CSS customers
with configuration, pricing, and application help.
Provides general part number assistance, as well as,
service for unlisted parts.
1. DISCOUNT INFORMATION
This section contains the following information:
•
Digital Business Agreement (DBA)
•
Aggregation
•
Digital System Value Table
•
End User Discount Schedule
•
Reseller Discount Schedules
•
Original Equipment Manufacturer (OEM) Discount Summary
•
Complimentary Equipment Manufacturer (CEM) Discount Summary
•
Value Added Reseller (VAR)
•
SI Reseller Discount Summary
THE U.S. SYSTEMS PRICE LIST
DISCOUNT INFORMATION
DBA STRUCTURE:
The Digital Business Agreement (DBA) is based on two discount categories. The A category (0 - 21 %) is the foundation of this discount
agreement. The B category (0 - 21 %) is a modification of the A category, which increases discounts for customers purchasing between
$.5M and $2.5M on certain products. Also offered under the agreement are Product and Order Discounts which are incremental to the A
and B categories. Product discounts are 0%, 5%, 10%, 15% and 35%. The Order discount is 5% and is only offered to Resellers for a
specified set of products.
DBA VOLUME DISCOUNT SCHEDULE
CATEGORY A
CATEGORY B
DISCOUNT
AGGREGATE DOLLAR VALUE
DISCOUNT
DISCOUNT
LEVEL
(IN THOUSANDS)
PERCENTAGE
PERCENTAGE
A
0-
499
0 %
0 %
B
500 -
999
5 %
12
%
C
1,000 -
1,499
7
0/0
12
%
D
1,500 -
2,499
9
%
12 %
E
2,500 -
3,999
12
%
12 %
F
4,000 -
5,999
14 %
14 %
G
6,000 -
9,999
16
%
16 %
H
10,000 -
14,999
17 %
17
%
I
15,000 -
24,999
18
%
18
%
J
25,000 -
39,999
18.5
%
18.5 %
K
40,000 -
64,999
19 %
19 %
L
65,000 -
99,999
19.5
%
19.5
%
M
100,000 - 149,999
20
%
20
%
N
150,000 - 199,999
20.5 %
20.5
%
P
200,000 -
PLUS
21
%
21
%
DBA discount levels are set based on a minimum amount of Hardware and Software products purchased annually from Digital. The base
discount for an OEM purchasing under a VAR Attachment will be flat and will not increment with increased Hardware and Software volumes
purchased under terms of the Attachment. The following aggregation rules also apply:
A. Custom Products listed in this price list, which are produced by Digital's Computer Special Systems Group, are included in the Aggregate
Dollar value of the DBA.
B. Warranty Services and System Start-up Packages are included in the Aggregate Dollar value of the DBA.
C. Digital Services, such as Customer Service, Customer Training, Professional Software Services and all other types of services, are not
included in the Aggregate Dollar value of the DBA.
D. Dual Aggregation - In addition to the Hardware and Software products that customers purchase directly from Digital that aggregate
towards their DBA contract performance, the following aggregation rules apply:
For End User customers, "Dual Aggregation" provides DBA aggregation credit for new systems, upgrades and options purchased from
Digital Resellers.
For OEMNAR customers, "Dual Aggregation" provides DBA aggregation credit for the Digital system configurations, CPU upgrades and
options purchased by an End User directly from Digital, as part of a total solution sale.
Other applicable Dual Aggregation business rules are summarized below:
8.
Only new equipment qualifies. Used equipment is specifically excluded.
b. Aggregation credit is calculated at Country List Price (CLP).
c. Only the Digital portion of the sale counts for aggregation credit. The added value of the OEMNAR does not count.
d. Discount levels for NEW DBA customers will be set based solely on forecasted direct purchases from Digital. Forecasts of planned
Dual Aggregation credits will not be considered.
e. Discount levels for RENEWING DBA customers will be set based on the sum of the actual direct Digital purchases and approved
Dual Aggregation credit during the DBA performance period.
f.
Claims must be made by the End User or OEMNAR at least 30 days prior to the DBA expiration, with the help of his Digital Account
Manager,. using the DBA Aggregation Claim Form.
The following table may be used for determining DBA aggregation credit for new Systems. The table was created for ease of use by both
End User and OEM customers applying for "Dual Aggregation" credit. A customer has the option to request the actual Digital system
value to be credited. Requests of greater than $1.0 million will require validation of shipment and installation in the country of purchase.
DISCOUNT INFORMATION
DIGITAL SYSTEM VALUE TABLE
PRODUCT
SYSTEM VALUE
PRODUCT
SYSTEM VALUE
9XXX
1.0M
DEC SYSTEMS:
8800
807K
DS31 00
32K
8500
420K
82XX
240K
WORKSTATIONS:
83XX
190K
VS3540
78K
VS3520
52K
5810
240K
VS3XX
38K
5410
85K
VS2000
13K
PM2XX
23K
6220
320K
PM1XX
18K
6210
220K
PVXXX
18K
6340
750K
6330
730K
UPGRADES:
6320
550K
882UP
280K
6310
325K
887UP
280K
6440
785K
882UP
200K
6430
700K
855UP
170K
6420
625K
64UP
140K
6410
365K
63UP
130K
62UP
130K
4XXX
75K
835UP
60K
860UP
105K
3900
120K
3800
90K
PDP-11
3400
55K
11/84
55K
3300
30K
11/83
38K
11n3
17K
MICROVAX:
11/53
15K
MVII
24K
MV3200
24K
MV31 00
16K
End User Discounts include both the DBA Volume Discount and relevant Product Discounts as depicted on Table 2. The total discounts
shown for each level represent the sum of the DBA Volume Discount and Product Discount, if applicable.
Discounts for End User Begin at Level B (SOOK of purchases per annum).
Discount Code 3 5 8 U X N
DBA Category A B A B B N/A
Product Discount 0"10 5"10 15"10 10"10 15"10 N/A
TOTAL
DISCOUNT
LEVEL $K
A 0- 199 0 "10 0 "10 0 "10 0 "10 0 N/A
B 500 - 999 5 "10 17 "10 20 "10 22 "10 27 "10 N/A
C 1000 - 1499 7 "10 17 "10 22 "10 22 "10 27 "10 N/A
D 1500 - 2499 9 "10 17 "10 24 "10 22 "10 27 "10 N/A
E 2500 ~ 3999 12 "10 17 "10 27 "10 22 "10 27 % N/A
F 4000 - 5999 14 "10 19 "10 29 "10 24 "10 29 "10 N/A
G 6000 - 9999 16 "10 21 "10 31 "10 26 "10 31 "10 N/A
H 10000 - 14999 17 "10 22 "10 32 "10 27 "10 32 "10 N/A
15000 - 24999 18 "10 23 "10 33 "10 28 % 33 % N/A
25000 - 39999 18.5"10 23.5"10 33.5"10 28.5"10 33.5"10 N/A
K 40000 - 64999 19 "10 24 "10 34 "10 29 "10 34 "10 N/A
L 65000 - 99999 19.5"10 24.5"10 34.5"10 29.5"10 34.5"10 N/A
M 100000 - 14900'0 20 % 25 % 35 % 30 % 35 "10 N/A
N 150000 - 199999 20.5"10 25.5"10 35.5"10 30.5"10 35.5% N/A
P 200000 + 21 % 26 % 36 % 31 % 36 % N/A
ALL Systems Some Some Memory System DECstation except Terminals Expansion 200/300/400
DECstation + Printers Options ApplicationDEC and some some 316, 325, 333 ApplicationDEC. Terminals System All Products + Printers Expansion
except for Options
some Memory, Terminals, Printers,
+ System Expansion Options
[image:18.615.61.557.116.776.2]DISCOUNT INFORMATION
RESELLER DISCOUNT SCHEDULES
A. ORIGINAL EQUIPMENT MANUFACTURER (OEM)
OEM Discounts include the DBA Volume Discount and relevant Product and Order discounts as depicted on Table 3. The total discounts
shown for each level represent the sum of the DBA Volume discount, Product discount and Order discount, if applicable.
Discounts for OEM begin at Level B ($500K of purchases per annum).
OEMs who purchase under a Value Added Reseller (VAR) attachment will receive a flat discount regardless of the annual volume
purchased.
B. COMPLIMENTARY EQUIPMENT MANUFACTURER (CEM)
The CEM will receive the OEM Volume discounts and Product discount. In addition, an incremental 5% CEM Credit is offered for all
products. The total discounts shown on Table 4 represent the sum of the DBA Volume discount, Product discount and 5% incremental
CEM credit. CEMs not eligible for Order discount or Earned Credit.
C. VALUE ADDED RESELLER (VAR)
The VAR will receive a flat 15% discount plus Product discount and Order discount, if applicable as shown on Table 5. OEMs purchasing
under the VAR Attachment will receive the flat 15% discount regardless of the annual volume purchased. VARs are not eligible for Earned
Credit.
To receive a VAR discount, the VAR must meet an annual total Net Order Value minimum of $350,000 dollars.
D. VALUE ADDED WHOLESALER (VAW)
The YAW will receive a flat 45% discount, as shown on Table 6, for product set VAX 4000 series and below. VAX 6000 series and above
products are discounted by exception only. YAWs are not eligible for Product and Order discounts. YAWs are also not eligible for Earned
Credit.
To receive a YAW discount, the YAW must meet an annual dollar minimum of $5,000,000 dollars.
E. MASTER RESELLER
Master Resellers will receive a flat discount of 15% plus Product Discount and Order Discount (if applicable) plus an I ncremental Discount.
Master Resellers choosing to tier product only will receive an Incremental Discount of 6%. Master Resellers choosing to tier and inventory
product will receive an Incremental Discount of 10%. Product Discounts and Order Discounts will be in accordance with those outlined in
Table 3 for OEMs. Products discount coded 7 will receive a flat 45% discount only. No Product or Order Discounts will apply to products
discount coded 7.
F.
SYSTEMS INTEGRATION RESELLER (SIR)
The SIR will receive a flat 12% discount plus Product and order discount. SIRs are not eligible for Earned Credit.
To receive an SIR discount, the SIR must meet an annual total Net Order Value of $1,000,000 dollars.
The DBA Volume Discount Schedule is not applicable to SI Resellers.
G. DEMONSTRATIONIDEVELOPMENT SYSTEM DISCOUNTS
Resellers may obtain special discounts for systems purchased for demonstration and development purposes. The conditions under which
these systems may be purchased are contained in Digital's Demonstration/Development System Policy.
Discounts available for Demostration/Development are shown on the Reseller Tables.
H. FLOORPLANNING PROGRAM
Floorplanning arrangements are available to VARs and OEMs. Customers utilizing floorplanning will receive a 1.5% reduction to their
normal discount. Product and Order discounts are applicable.
I.
RESELLER PRODUCT SET
All Resellers - OEMs, CEMs, VARs, Master Resellers, YAWs and SIRs - are authorized to purchase and resell Digital's full range of
systems solely in accordance with their Business Plan.
Discount Code 4 3 5 7 U DBA Volume Discount Category B A B NlA B
Product Discount 0% 0% 5% NlA 10%
Order Discount 0% 0% 0% N/A 0%
TOTAL
DISCOUNT
LEVEL $K
A 0- 199 0 % 0 % 0 % 0 % 0 %
B 500 - 999 12 % 5 % 17 % 42 % 22 % C 1000 - 1499 12 % 7 % 17 % 42 % 22 % D 1500 - 2499 12 % 9 % 17 % 42 % 22 %
E 2500 - 3999 12 % 12 % 17 %
42 % 22 % F 4000- 5999 14 % 14 % 19 % 42 % 24 % G 6000 - 9999 16 % 16 % 21 % 42 % 26 %
H 10000 - 14999 17 % 17 % 22 % 42 % 27 %
15000 - 24999 18 % 18 % 23 % 42 % 28 %
25000 - 39999 18.5% 18.5% 23.5% 42 % 28.5% K 40000 - 64999 19 % 19 % 24 % 42 % 29 % L 65000 - 99999 19.5% 19.5% 24.5% 42 % 29.5% M 100000 - 149000 20 % 20 % 25 % 42 % 30 % N 150000 - 199999 20.5% 20.5% 25.5% 42 % 30.5% P 200000 + 21 0/0 21 0/0 26 % 42 % 31 %
Systems VAX 9000 VAX 8000 VAX 6000-500 DECstation DECsystem VAXserver 200/3001400 5500.5800
6000-500 5400
VAX 4000-300 6000-300 6000-400 VAXserver 4000-300 6000-300 6000-400 MIRA systems
[image:20.623.55.563.68.760.2]DISCOUNT INFORMATION
Table 3 - OEM DISCOUNT SUMMARY
Discount Code A X 2 D 9 N
DBA Volume Discount Category B B B B B N/A
Product Discount 10% 15% 15% 15% 35% N/A
Order Discount 5% 0% 5% 5% 0% NlA
TOTAL
DISCOUNT
LEVEL $K
A 0- 199 0 % 0 % 0 % 0 % 0 % N/A
B 500- 999 27 % 27 % 32 % 32 % 47 % N/A C 1000- 1499 27 % 27 % 32 % 32 % 47 % N/A
D 1500 - 2499 27 % 27 % 32 % 32 % 47 0/0 N/A E 2500 - 3999 27 % 27 % 32 % 32 % 47 % N/A
F 4000 - 5999 29 % 29 % 34 % 34 % 49 % N/A
G 6000 - 9999 31 % 31 % 36 % 36 % 51 % N/A
H 10000 - 14999 32 % 32 % 37 % 37 % 52 0/0 N/A
15000 - 24999 33 % 33 0/0 38 % 38 % 53 0/0 N/A 25000 - 39999 33.5% 33.5% 38.5% 38.5% 53.5% N/A K 40000 - 64999 34 % 34 % 39 % 39 % 54 0/0 N/A L 65000 - 99999 34.5% 34.5% 39.5% 39.5% 54.5% N/A M 100000 - 149000 35 % 35 % 40 % 40 % 55 % N/A N 150000-199999 35.5% 35.5% 40.5% 40.5% 55.5% N/A P 200000 + 36 % 36 % 41 % 41 % 56 % N/A
Systems VAX 4000-200 PDP-ll MicroVAX ApplicationDEC Software VAXserver rtVAX 1000 3100 . 433MP Building 3300,3400 VAXft 3000 VAXserver Blocks 3800 VAXft Server 3000 3100
4000-200 Pathworks VAXstation MicroVAX Server 3100 3300 3100 rtVAX 3400 TEMPEST 3200
3800 TEMPEST
VAX station VAXstation
3520 3100,2100
3540 DECstation
rtVAX 5000
3300 DEC system 5000, 5100 3400
4000-300
Demo/Dev Discount 36% 41% 41% 41% 61% N/A
[image:21.627.52.553.67.671.2]Discount Code 4 3 5 7 U DBA Volume Discount Category B A 8 N/A 8
Product Discount 0% 0% 5% N/A 10%
Order Discount 0% 0% 0% N/A 0%
CEM Credit 5% 5% 5% N/A 5%
TOTAL
DISCOUNT
LEVEL $K
A 0- 199 0 % 0 % 0 % 0 % 0 %
8 500 - 999 17 % 10 % 22 % 42 % 27 %
C 1000 - 1499 17 % 12 % 22 % 42 % 27 %
D 1500 - 2499 17 % 14 % 22 % 42 % 27 % E 2500 - 3999 17 % 17 % 22 % 42 % 27 % F 4000 - 5999 19 % 19 % 23 % 42 % 29 %
G 6000 - 9999 21 % 21 % 26 % 42 % 31 % H 10000 - 14999 22 % 22 % 27 % 42 % 32 %
15000 - 24999 23 % 23 % 28 % 42 % 33 % 25000 - 39999 23.5% 23.5% 28.5% 42 % 33.5% K 40000 - 64999 24 % 24 % 29 % 42 % 34 %
L 65000 - 99999 24.5% 24.5% 295% 42 % 34.5% M 100000 - 149000 25 % 25 % 30 % 42 0/0 35 %
N 150000 - 199999 25.5% 25.5% 30.5% 42 % 35.5%
P 200000 + 26 % 26 % 31 % 42 % 36 %
Systems VAX 9000 VAX 8000 VAX 6000-500 DECstation DEC system VAXserver 200/3001400 55005800
6000-500 5400
VAX 4000-300 6000-300 6000-400 VAX server 4000-300 6000-300 6000-400 MIRA systems
[image:22.626.61.556.61.758.2]Discount Code
DBA Volume Discount Category Product Discount
Order Discount CEM Credit
LEVEL $K
A O· 199 B 500· 999 C 1000· 1499 D 1500· 2499 E 2500· 3999 F 4000· 5999 G 6000· 9999 H 10000· 14999 15000· 24999 J 25000· 39999 K 40000· 64999 L 65000· 99999 M 100000·149000 N 150000·119999 P 200000 +
Systems
Demo/Dev Discount
DISCOUNT INFORMATION
Table 4 - CEM DISCOUNT SUMMARY
A
B 10%
0% 5%
o
%27 %
27 % 27 % 27 % 29 %
31 % 32 %
33 %
33.5% 34 %
34.5% 35 %
35.5% 36 %
VAX 4000·200 VAXserver 3300,3400 3800 4000·200 MicroVAX 3300 3400 3800 VAXstation 3520 3540 rtVAX 3300 3400 3800 4000·300 36% X B 15% 0% 5%
o
%32 %
32
%
32 % 32 % 34 %36
%
37 % 38 %38.5% 39 % 39.5% 40 %
40.5% 41 %
PDp·11 rtVAX 1000 VAXft 3000 VAXft Server 3000 Pathworks Server 3100 TEMPEST 41% 2 B 15%
TOTAL
DISCOUNT
o
%
32%
32 %32 % 32 % 34 % 36 % 37 % 38 % 38.5% 39 % 39.5% 40 % 40.5% 41 %
MicroVAX 3100 VAXserver 3100 VAXstation 3100 rtVAX 3200 TEMPEST VAXstation 3100,2100 DECstation 5000
DECsystem 5000, 5100
41% D B 15% 0% 5%
o
%32 % 32 % 32 % 32 % 34 %
36 %
37 %
38 % 38.5% 39 % 39.5% 40 % 40.5% 41 %
ApplicationDEC 433MP 41% 9 B 35% 0% 5%
o
%52 % 52 % 52 % 52 % 54 %
56 %
57 % 58 %
58.5% 59 % 59.5% 60 % 60.5% 61 %
Software Building Blocks 61% N N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A NlA
[image:23.624.62.554.53.718.2]Discount Code DBA Flat Discount Product Discount Order Discount Total Discount
Systems
Demo/Dev Discount
4 15%
0% 0% 15%
VAX 9000
26%
3 15%
0% 0% 15%
VAX 8000
26%
5 15%
5% 0% 20%
VAX 6000-500 VAXserver 6000·500
31%
7 42%
0% 0% 42%
DECstation 200/300/400
42%
u
15% 10% 0% 25%
DECsystem 55005800 5400 VAX 4000·300 6000·300 6000·400 VAXserver 4000·300 6000-300 6000-400 MIRA systems
[image:24.624.53.576.79.770.2]Discount Code DBA Flat Discount Product Discount Order Discount Total Discount
Systems
Demo/Dev Discount
DISCOUNT INFORMATION
Table 5 - VAR DISCOUNT SUMMARY
A 15% 10% 5% 30%
VAX 4000·200 VAXserver 3300,3400 3800 4000·200 MicroVAX 3300 3400 3800 VAXstation 3520 3540 rtVAX 3300 3400 4000·300
36%
x
15% 15% 0% 30%
PDP·ll rtVAX 1000 VAXft 3000 VAXft Server 3000 Pathworks Server 3100 TEMPEST
41%
2 15% 15% 5% 35%
MicroVAX 3100 VAXserver 3100 VAXstation 3100 rtVAX 3200 TEMPEST VAXstation 3100, 2100 DECstation 5000
DECsystem 5000, 5100
41%
D 38%
0% 0% 38%
ApplicationDEC 433MP
41%
9 15% 35% 0% 50%
Software Building Blocks
61%
N N/A N/A N/A N/A
N/A
[image:25.626.57.554.67.771.2]Discount Code DBA Flat Discount Product Discount Order Discount Total Discount
Systems
Demo/Dev Discount
4 12%
0% N/A 12%
VAX 9000
26%
3 12%
0% N/A 12%
VAX 8000
26%
5
12% 5% N/A 17%
VAX 6000-500 VAXserver 6000-500
31%
7 42% N/A N/A 42%
DECstation 200/300/400
42%
U 1,20A. 10% N/A 22"A.
DECsystem 55005800 5400 VAX 4000-300 6000-300 6000-400 VAXserver 4000-300 6000-300 6000-400 MIRA systems
[image:26.624.60.560.65.755.2]Discount Code DBA Flat Discount Product Discount Order Discount Total Discount
Systems
Demo/Dev Discount
DISCOUNT INFORMATION
Table 6 - SI RESELLER DISCOUNT SUMMARY
A 12% 10
5% 27%
VAX 4000-200 VAXserver 3300,3400 3800 4000-200 MicroVAX 3300 3400 3800 VAXstation 3520 3540 rtVAX 3300 3400 4000-300
36%
x
12% 15% 5% 32%
PDP-ll rtVAX 1000 VAXft 3000 VAXft Server 3000 Pathworks Server 3100 TEMPEST
41%
2 12% 15% N/A 27%
MicroVAX 3100 VAXserver 3100 VAXstation 3100 rtVAX 3200 TEMPEST VAXstation 3100,2100 DECstation 5000
DEC system 5000,5100
41%
D 12% 15% 5% 32%
ApplicationDEC 433MP
41%
9 12% 35% N/A 47%
Software Building Blocks
61%
N N/A N/A N/A N/A
N/A
[image:27.627.51.550.77.442.2]TERMINAL PRODUCTS
The uFILL-THE-PORTS" program has been enhanced to simplify ordering by eliminating order channel constraints and reducing the current
3 tier pricing structure to 2 tiers. In addition, CSS Line Printers have been added to the menu.
The enhanced program allows customers to save money by ordering printers and terminals with a system, system upgrade, or in specified
minimum quantites. The second tier offers fast turnaround through any of Digital's convenient ordering channels for simple option orders
(w/o
systems or minimum quantity).
The intention of the the HFILL-THE-PORTS" program is that the quantity of terminals or printers ordered should not exceed the capabilities
of the system to be installed or to be upgraded (including local and remote connections).
1. ORDERING
Terminals and Printers ordered and shipped with a system, system upgrade, or in the specified minimum quantity require the prefix MDL"
before the Model Number. Refer to Options section of the U.S. Systems Price List for pricing information.
Digital customers are not required to have a discount agreement in order to purchase Products under this Program.
2. DISCOUNTS
For customers with DBA's, the following discounts apply: End-user-Category "B" plus 5% Product Discount, Resel/ers
&
Distributors-Category "B" plus 15% Product Discount, VARs - Flat 15% plus 15% Product Discount.
3. AGGREGATION
Dollars will add to the aggregate value of the DBA.
4. WARRANTY
Terminals, LA, LJ,
& LN Printers are normally quoted with "STANDARD Warranty Support" (Basic Hardware Support/No Installation).
Also available is "Basic Warranty Support" (Off-site Support), except for LN printers.
DEFINITIONS
SYSTEM -
A System may be a PDP-11, a VAX or RISC processor contained in a cabinet or on a board. For printer orders, VAXstation,
DECstation, or PC's (Workstations) further qualify as a system.
SYSTEM UPGRADE -
A system upgrade MUST include a CPU upgrade.
Refer to "Systems Growth Planning Guide" from DMO in the Glossary section for definitions of CPU upgrades.
NOTE
Terminal servers are no longer considered a system under this program. Customers wishing to purchase
terminals with Terminal Servers should refer to Networks and Communications for available packages.
2. WARRANTY INFORMATION
This section contains the following information:
•
System Support Warranty
•
Hardware Options and Software License Warranty
•
Warranty Support Descriptions
•
Glossary of Warranty Terms
•
Warranty Coverage Upgrades and Extended Hour Uplifts
•
General Warranty Information
•
TEMPEST Warranty
WARRANTY INFORMATION
WARRANTY TERMS AND CONDITIONS
The following Warranty Terms and Conditions are incorporated by Reference into Paragraph A of Digital Equipment Corporations Standard
U.S. Terms and Conditions (Standard Terms). In the event of
a
conflict between the Standard Terms and these warranty Terms and
Conditions, the latter shall govern.
WARRANTY
Effective January 2, 1990, Digital has simplified its warranty offerings to include Standard Warranty and List Price. Standard Warranty
is the recommended offering, including hardware and software support across all VAX and RISC processors. List Price is available for
those customers with special business needs. The complete Customer Services Product Portfolio is available for customers who require a
service solution not met by either Standard Warranty or List Price. Refer to the Services Section for more information. Complete warranty
descriptions for each warranty code may be found on the following pages.
SYSTEM SUPPORT WARRANTY
PRODUCT CATEGORY
WARRANTY SUPPORT
1
LIST
STANDARD
HIGH PERFORMANCE
9210, 9210VP
9410/20/30/40
9410VP/20VP/30VP/40VP
WARRANTY J
-FRU return
to Digital
for hardware;
conformance
to SPD for
software
1 Please refer to Warranty J -PRODUCT FOUNDATION WARRANTY for more information on List.
WARRANTY A
-Initial installation of hardware, operating
system and Digital layered products
-One (1) year hardware DECservice, 24
hours/day, 7/days/week including holidays,
2 hour response time if within
50 miles of a Digital Service Office
-One (1) year software support priority
response and call management, 24 hours/day,
7 days/week including holidays
-Assigned call-management specialist
-Telephone assistance for hardware and
operating system
-Telephone assistance for Digital layered
products purchased with Standard Warranty
and running on systems receiving telephone
assistance from Digital for the operating
system
-Critical on-site software support
-Advanced Electronic Support
-Right-to-use new versions of operating
system and kernel software
-Support Implementation Plan
-Product Foundation Warranty for kernel
software
PRODUCT CATEGORY
WARRANTY SUPPORT
1
LIST
STANDARD
HIGH VAX
9110,9110VP
9310/20/30/40
9310VP/20VP/30VP/40VP
94XX UlG Upgrades*
8810/20/30/40/42
8800/8700/8600/8500
VAX 6000 Systems
HSC*, DECServers500/550
(DSRVS), Channel
Server (DESNA)
VAXft 3000
IPX12, IPX16/32
" HSC and 94XX UlG
Upgrades also include
initial software
installation
MID-LOW VAX
DECsystem 3100
DECsystem 54/55/58xx
8200/8300
MV33/34/35/36/38/3900
VSVR35/36/3602
MV", VS"/GPX
VS3200/3500
VS8000
LPS40 (1yr or 360K pages*)
VAX 4000-200/300
VAXserver 4000-200/300
*LPS40 also includes initial
software installation
WARRANTYJ
-FRU return
to Digital
for hardware;
conformance
to SPD for
software
WARRANTYJ
-FRU return
to Digital
for hardware;
conformance
to SPD for
software
1 Please refer to Warranty J -PRODUCT FOUNDATION WARRANTY for more information on List.
WARRANTYC
-Hardware installation"
-One (1) year hardware DECservice,
24 hours/day, 7 days/week including
holidays, committed response time
-Telephone assistance for hardware and
operating system
-Telephone assistance for Digital layered
products purchased with Standard Warranty
and running on systems receiving telephone
assistance from Digital for the operating
system
-HSC only includes software updates
-Critical on-site software support
-Advanced Electronic Support
-Right-to-use new versions of operating
system and kernel software
-Product Foundation Warranty for kernel
software
WARRANTY E
-Hardware installation*
-One (1) year hardware Basic Service,
8 AM to 5 PM, Monday through Friday
except locally observed Digital
holidays, priority response time
-Telephone assistance for hardware and
operating system
-Telephone assistance for Digital layered
products purchased with Standard Warranty
and running on systems receiving telephone
assistance from Digital for the operating
system
-Critical on-site software support
-Advanced Electronic Support
-Right-to-use new versions of operating
system and kernel software
-Product Foundation Warranty for
kernel software
I~
WARRANTY INFORMATION
SYSTEM SUPPORT WARRANTY (cont'd)
PRODUCT CATEGORY
WARRANTY SUPPORT
1
LIST
STANDARD
DESKTOP (VAX)
VS2000
MV2000, MV31 00
PCLAN/SERVER 2000/3100
DECstation 2100/3100
VS3100
VS3520/3540
DECstation 5000/200
DECsystem 5000/200
DECsystem 5100
VAXstation 4000-Mode160
VAXstation 4000-VLC
VXT2000
DESKTOP (TERMINALS/PC)
Video Terminals*
LA, LJ Printers
DS21 0/316/320
LN03 (1 yr or 60Kpages)
LN05 (1 yr or 120K pages)
LN06 (1 yr or 150K pages)
LN07 (1 yr or 60K pages)
LN08 (1 yr or 240K pages)
DS212LP/316+/316SX/325C/333C/425
Application DEC
VT1300
DECpc 320SX, 333**
WARRANTY J
-FRU return
to Digital
for hardware;
conformance
to SPD for
software
WARRANTY J
-FRU return
to Digital
for hardware;
conformance
to SPD for
software
WARRANTY F
-Customer installable
-One (1) year hardware Basic Service,
8 AM to 5 PM, Monday through Friday
except locally observed Digital
holidays, priority response time
-Telephone assistance for hardware and
operating system
-Telephone assistance for Digital layered
products purchased with Standard Warranty
and running on systems receiving telephone
assistance from Digital for the operating
system
-Critical on-site software support
-Advanced Electronic Support
-Right-to-use new versions of operating
system and kernel software
-Product Foundation Warranty for
kernel software
WARRANTY H
-Customer install able
-One (1) year hardware Basic Service,
8 AM to 5 PM, Monday through Friday
except locally observed Digital
holidays, priority response time
-Product Foundation Warranty for
kernel software
*For VT330/340Plus/420, List is Warranty U and includes three years of FRU return.
*"Standard Warranty is NOT available for these products.
PDP-11
11/53173/83/84
PDP-11 CPU BOARDS
RTVAX
WARRANTY J
-FRU return
to Digital
for hardware;
conformance
to SPD for
software
1 Please refer to Warranty J -PRODUCT FOUNDATION WARRANTY for more information on List.
WARRANTY G
-Hardware installation*
-One (1) year hardware Basic Service,
8 AM to 5 PM, Monday through Friday
except locally observed Digital
holidays, priority response time
-Product Foundation Warranty for
kernel software
PRODUCT CATEGORY
WARRANTY SUPPORT
1
LIST
STANDARD
DECSERVERS(SYSTEMS)
DSRVB (DS200)*
DSRVP (DS250)*
DSRVF (DS300)
DSRZC (MUX300)
DSVTA,DSVTF
LPS20 (1 yr or 240K pages)
DSRVR (DR250)
DSRVT
DSRVN (DS510)
DELMU
DEPTL
DEMSA
DEMSB
DEMSP
NETWORK COMM. DEVICES (SYSTEMS)
DEBAM, DEBET, DECSA
DELNI, DEMPR
DEREN,DEREP
DESNC,DESPR,DESTA
DSRVA,DSRVC
H4000, H4005
MODEMS, STAT MUX's
WARRANTY
J
-FRU return
to Digital
for hardware;
conformance
to SPD for
software
WARRANTY J
-FRU return
to Digital
for hardware;
conformance
to SPD for
software
1 Please refer to Warranty J -PRODUCT FOUNDATION WARRANTY for more information on List.
WARRANTY
Q-Customer installable
-One (1) year hardware DECservice,
8 AM to 5 PM, Monday through Friday
except locally observed Digital
holidays, 4 hour response time if
within 1 00 miles of a Digital
Service office
-Telephone assistance for hardware and
operating system
-Telephone assistance for Digital layered
products purchased with Standard Warranty
and running on systems receiving telephone
assistance from Digital for the operating
system
-Critical on-site software support
-Advanced Electronic Support
-Right-to-use new versions of operating
system
-Product Foundation Warranty for
kernel software
WARRANTY N
-Customer installable
-One (1) year hardware DECservice,
8 AM to 5 PM, Monday through Friday
except locally observed Digital
holidays, 4 hour response time if
within 100 miles of a Digital
Service office
WARRANTY INFORMATION
HARDWARE OPTIONS AND SOFTWARE LICENSE
PRODUCT
HARDWARE OPTIONS
INSTALLED AT TIME OF
SYSTEM INSTALLATION
ADD-ON HARDWARE
OPTIONS NOT INSTALLED
AT TIME OF SYSTEM
INSTALLATION
LAYERED PRODUCT
SOFTWARE LICENSES
ACCESSORIES,
CONSUMABLES,
SPARES
MEMORY BOARDS,
CABLES, KEYBOARDS,
POINTING DEVICES,
CHIPS, ETC.
WARRANTY
LIST
WARRANTY SUPPORT
J
Product Foundation Warranty
J
Product Foundation Warranty
J
Product Foundation Warranty
Installation not included
gO-Day return to DIGITAL
J
Foundation Warranty
or, if installed on a system
under warranty or service
contract, will receive the
same level of service or
remaining warranty as system
at no additional charge.
Installation of memory boards
included if installed at
time of system installation
STANDARD
WARRANTY SUPPORT
Hardware Option
Support Warranty
Installation included
K
K
Hardware Option
Support Warranty
Installation not included
L
Layered Product Support Warranty
Installation not included
List Warranty Support
List Warranty Support
Wa~~anty
![Christian Constandse Otoño [1] Aguiar, A. y M.M.F. Martins, Testing for Asymmetries in the Preferences of the](data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==)