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(1)

One size

doesn’t

(2)

Size

(3)

What does a two-truck

operation have in common

with a 62-vehicle fleet?

Of course there are

similarities, but there

are some fundamental

differences. We under-

stand those differences

and have tailored our

insurance packages to

meet the specific needs

of each segment in the

transport industry.

So when we say size

counts, we mean no matter

how big or how small,

every transport operator

deserves a different,

(4)

Serving

Brokers

The transport industry has always been a special area

of interest and focus for us. As a result we’ve built up an

impressive bank of expertise that is unmatched by any of

our competitors.

It’s a leadership position that we have worked hard to earn

through developing strong networks, creating new products

and services and continually growing our capability. The key

continues to be our industry connections which allow us to get

‘inside the industry’s head’ to fully understand its issues and

respond to them with practical and easy-to-use solutions.

Now we’ve gone a step further. We have repackaged our

insurance offer for the transport industry to meet the needs

of four distinct segments. It stands to reason that if each

segment has a different organisational profile and access

to resources, they should be treated differently.

The components of the offer are designed to be accessible,

affordable and relevant. And as a package, our offer puts as

much emphasis on accident prevention as it does on policies

and dealing with claims.

All this is something that needs to work for you. We want

to help you grow your business, so if there is something that

doesn’t work let us know and we’ll do something about it.

Contents:

One size does not fit all. So we have provided you with a kit that includes tear-out fact sheets that you can give to your clients.

Small Medium Large Extra large

1-4 vehicles 5-15 vehicles 16-50 vehicles 51+ vehicles

(5)

Small

(6)

Running Out?

Need to reorder additional tear-out sheets?

1. Call your Lumley Account Manager or

2. Visit

www.lumleybroker.co.nz for downloadable pdfs to print or

(7)

1-4 vehicles

Lumley goes way back. We’ve

been operating in New Zealand

since 1937 and are specialists

in providing insurance for the

transport industry.

We’re the most experienced and

knowledgeable insurance provider

in your sector and continue to

build on our capability. Our risk

managers, assessors, underwriters

and claims people work together

– physically and as a team – so

we can meet your requirements

effectively and efficiently.

The key thing for us is to understand the issues that you have to deal with on a day-to-day basis which is why we support a number of your industry organisations – 12 at last count. This has been a long-term commitment, because we see ourselves as being part of your industry.

We’ve now bundled our insurance products and services based on company size. There are four sizes, each designed to be relevant and practical to different scales of operations. However, the potential end results will be the same for each of you – fewer accidents, safer driver environment, lower costs, improved productivity and increased profits. Your business is absolutely vital to the New Zealand economy and that’s something we want to contribute to by helping you to become a more successful company.

And the benefits to you

Lumley’s products go beyond insurance, to also include a range of preventative tools, which means the benefits will be experienced right across your business.

And yes there is more. We take a fair-minded approach to our pricing, so that premiums are based on your actual risk, not the activities of high-risk clients. Our combined products represent a complete transport package, so you need only one insurance provider. And we will provide you with a high-quality customer experience, fast service delivery and total reassurance.

(8)

Offer What does it mean? Benefits for you

Differentiated

rating

»

Your premiums will reflect the performance of the type of vehicle you use and are also based on the work you perform

»

Our pricing is tailored to the size of your business

»

Fair pricing for you which is based on your actual risk

Torque Data

»

An online fleet management system that enables you to monitor your vehicle fleet performance

»

This includes recording and maintaining vehicle and staff details and crash and incident frequency rates

»

Through better management of risk, you will reap the rewards through improved operational efficiency and an improved bottom line.

Because Torque Data:

»

Helps to minimise your risk as you will know more about your driver performance

»

Helps improve cost management by reducing repairs, costs and frequency

»

Provides you with a staff management facility

»

Reports any claims directly to Lumley – making the process much smoother for you

»

Information gathered enables Lumley to tailor a Fleet Risk Management programme specifically for your business

TOp pak

»

An all-in-one bundled insurance product which combines all the insurance cover that you will need as a Transport Operator

»

A dedicated transport operator insurance package

»

Provides you with seamless insurance cover with no gaps

»

CoverClass™ guarantees you get the most comprehensive policy wording in the market

Crash Scene

Assistance

service

»

24/7 crash assistance service

»

For heavy haulage only

»

One call takes all the hassle away from you or your drivers, takes care of sending the right tow truck and arranging the clean up to initiating the assessment process

»

The right tow truck for the right vehicle at the right time

»

Help any time of the day or night

»

Road clean-up and vehicle salvage

»

It gets you back on the road faster

»

Provides support for the driver involved

0800 111 108

Subsidised

in-vehicle

camera

»

A unique safety awareness and management tool

»

Reduces collisions caused by unsafe driving behaviour

»

Reduces fuel expenses caused by aggressive driving

»

Reduces maintenance costs (tyres/brakes etc)

»

Provides access to unbiased evidence to determine fault and settle claims

»

Lower insurance costs due to reduced claims and direct bottom line savings to your business

Self-Assessment

Fleet Risk

Management

»

Complete a Self Assessment Fleet Risk Management form and the outcome of the assessment could mean you are provided with a toolkit of resources for use in your business eg: How to do reference checks for staff

»

Written resources will also be available once the self assessment has been completed

»

Torque Fleet Risk Management support and advice can be offered if needed

»

A free service which provides you with access to a suite of risk management resources

»

Improves processes and organisational efficiency for your business

»

Gives you improved knowledge of these aspects of your business

premium

Funding

»

A loan facility so you can spread the cost of your insurance premium over convenient instalments

»

Premiums can be spread over monthly, quarterly or half-yearly instalments

»

Interest is tax deductible

»

Useful as an additional line of credit

»

There is a single monthly direct debit payment for all policies funded

»

No ‘bricks and mortar’ security is required

Contact your broker for additional information and for further advice.

(9)

Medium

(10)

Running Out?

Need to reorder additional tear-out sheets?

1. Call your Lumley Account Manager or

2. Visit

www.lumleybroker.co.nz for downloadable pdfs to print or

(11)

Lumley goes way back. We’ve

been operating in New Zealand

since 1937 and are specialists

in providing insurance for the

transport industry.

We’re the most experienced and

knowledgeable insurance provider

in your sector and continue to

build on our capability. Our risk

managers, assessors, underwriters

and claims people work together

– physically and as a team – so

we can meet your requirements

effectively and efficiently.

The key thing for us is to understand the issues that you have to deal with on a day-to-day basis which is why we support a number of your industry organisations – 12 at last count. This has been a long-term commitment, because we see ourselves as being part of your industry.

We’ve now bundled our insurance products and services based on company size. There are four sizes, each designed to be relevant and practical to different scales of operations.

However, the potential end results will be the same for each of you – fewer accidents, safer driver environment, lower costs, improved productivity and increased profits.

Your business is absolutely vital to the New Zealand economy and that’s something we want to contribute to by helping you to become a more successful company.

And the benefits to you

Lumley’s products go beyond insurance, to also include a range of preventative tools, which means the benefits will be experienced right across your business.

And yes there is more. We take a fair-minded approach to our pricing, so that premiums are based on your actual risk, not the activities of high-risk clients. Our combined products represent a complete transport package, so you need only one insurance provider. And we will provide you with a high-quality customer experience, fast service delivery and total reassurance.

5-15 vehicles

(12)

Offer What does it mean? Benefits for you

Differentiated

rating

»

Your premiums will reflect the performance of the type of vehicle you use and are also based on the work you perform

»

Our pricing is tailored to the size of your business

»

Fair pricing for you which is based on your actual risk

Torque Data

»

An online fleet management system that enables you to monitor your vehicle fleet performance

»

This includes recording and maintaining vehicle and staff details and crash and incident frequency rates

»

Through better management of risk, you will reap the rewards through improved operational efficiency and an improved bottom line.

Because Torque Data:

»

Helps to minimise your risk as you will know more about your driver performance

»

Helps improve cost management by reducing repairs, costs and frequency

»

Provides you with a staff management facility

»

Reports any claims directly to Lumley – making the process much smoother for you

»

Information gathered enables Lumley to tailor a Fleet Risk Management programme specifically for your business

TOp pak

»

An all-in-one bundled insurance product which combines all the insurance cover that you will need as a Transport Operator

»

A dedicated transport operator insurance package

»

Provides you with seamless insurance cover with no gaps

»

CoverClass™ guarantees you get the most comprehensive policy wording in the market

Crash Scene

Assistance

service

»

24/7 crash assistance service

»

For heavy haulage only

»

One call takes all the hassle away from you or your drivers, takes care of sending the right tow truck and arranging the clean up to initiating the assessment process

»

The right tow truck for the right vehicle at the right time

»

Help any time of the day or night

»

Road clean-up and vehicle salvage

»

It gets you back on the road faster

»

Provides support for the driver involved

0800 111 108

Subsidised

in-vehicle

camera

»

A unique safety awareness and management tool

»

Reduces collisions caused by unsafe driving behaviour

»

Reduces fuel expenses caused by aggressive driving

»

Reduces maintenance costs (tyres/brakes etc)

»

Provides access to unbiased evidence to determine fault and settle claims

»

Lower insurance costs due to reduced claims and direct bottom line savings to your business

premium

Funding

»

A loan facility so you can spread the cost of your insurance premium over convenient instalments

»

Premiums can be spread over monthly, quarterly or half-yearly instalments

»

Interest is tax deductible

»

Useful as an additional line of credit

»

There is a single monthly direct debit payment for all policies funded

»

No ‘bricks and mortar’ security is required

Free Torque

Fleet Risk

Management

Safety

Assessment

»

An assessment from one of our Torque Fleet Risk Management experts

»

Face to face training for you and your staff

»

We will undertake a full fleet risk management review

»

This can help to reduce accidents and incidents

»

Can reduce costs and downtime

»

You will receive assistance in identifying management systems, policies and procedures

»

Assistance with ACC Work Safety Management Practices (WSMP) audit standards

Discounted

Accident Risk

Management

profiling

»

Accident Risk Management (ARM) is a survey which provides insight into an individuals attitude towards:

»

Safety

»

Avoiding risk

»

Stress

»

Driving and quality

»

Helps to select better quality staff

»

Can help you to reduce your accident and incident rate keeping your trucks on the road

Contact your broker for additional information and for further advice.

(13)

Large

(14)

Running Out?

Need to reorder additional tear-out sheets?

1. Call your Lumley Account Manager or

2. Visit

www.lumleybroker.co.nz for downloadable pdfs to print or

(15)

Lumley goes way back. We’ve

been operating in New Zealand

since 1937 and are specialists

in providing insurance for the

transport industry.

We’re the most experienced and

knowledgeable insurance provider

in your sector and continue to

build on our capability. Our risk

managers, assessors, underwriters

and claims people work together

– physically and as a team – so

we can meet your requirements

effectively and efficiently.

The key thing for us is to understand the issues that you have to deal with on a day-to-day basis which is why we support a number of your industry organisations – 12 at last count. This has been a long-term commitment, because we see ourselves as being part of your industry.

We’ve now bundled our insurance products and services based on company size. There are four sizes, each designed to be relevant and practical to different scales of operations.

However, the potential end results will be the same for each of you – fewer accidents, safer driver environment, lower costs, improved productivity and increased profits.

Your business is absolutely vital to the New Zealand economy and that’s something we want to contribute to by helping you to become a more successful company.

And the benefits to you

Lumley’s products go beyond insurance, to also include a range of preventative tools, which means the benefits will be experienced right across your business.

And yes there is more. We take a fair-minded approach to our pricing, so that premiums are based on company performance, not just an average of the industry. Our combined products represent a complete transport package, so you need only one insurance provider. And we will provide you with a high-quality customer experience, fast service delivery and total reassurance.

16-50 vehicles

(16)

Offer What does it mean? Benefits for you

Torque Data

»

An online fleet management system that enables you to monitor your vehicle fleet performance

»

This includes recording and maintaining vehicle and staff details and crash and incident frequency rates

»

Through better management of risk, you will reap the rewards through improved operational efficiency and an improved bottom line.

Because Torque Data:

»

Helps to minimise your risk as you will know more about your driver performance

»

Helps improve cost management by reducing repairs, costs and frequency

»

Provides you with a staff management facility

»

Reports any claims directly to Lumley – making the process much smoother for you

»

Information gathered enables Lumley to tailor a Fleet Risk Management programme specifically for your business

Crash Scene

Assistance

service

»

24/7 crash assistance service

»

For heavy haulage only

»

One call takes all the hassle away from you or your drivers, takes care of sending the right tow truck and arranging the clean up to initiating the assessment process

»

The right tow truck for the right vehicle at the right time

»

Help any time of the day or night

»

Road clean-up and vehicle salvage

»

It gets you back on the road faster

»

Provides support for the driver involved

0800 111 108

Subsidised

in-vehicle

camera

»

A unique safety awareness and management tool

»

Reduces collisions caused by unsafe driving behaviour

»

Reduces fuel expenses caused by aggressive driving

»

Reduces maintenance costs (tyres/brakes etc)

»

Provides access to unbiased evidence to determine fault and settle claims

»

Lower insurance costs due to reduced claims and direct bottom line savings to your business

Discounted

Accident Risk

Management

profiling

»

Accident Risk Management (ARM) is a survey which provides insight into an individuals attitude towards:

»

Safety

»

Avoiding risk

»

Stress

»

Driving and quality

»

Helps to select better quality staff

»

Can help you to reduce your accident and incident rate keeping your trucks on the road

Modelled

premium rating

»

We will rate risk based on individual performance

»

The bigger your business the more performance influences the premium rates you pay

»

Moving away from ‘book’ rates

»

Clearly shows value – ie performance improvement will reduce your risk

»

You have the opportunity to influence your premium outcomes

premium

options

»

We can offer tailored premium solutions to meet your business needs

»

Provides you with increased flexibility

Dedicated

claims team

»

You can be rest assured that a dedicated claims team will always work on your claims

»

Will provide you with optimal service delivery because we will have intrinsic knowledge of your business needs

Contact your broker for additional information and for further advice.

(17)

Extra large

(18)

Running Out?

Need to reorder additional tear-out sheets?

1. Call your Lumley Account Manager or

2. Visit

www.lumleybroker.co.nz for downloadable pdfs to print or

(19)

Lumley goes way back. We’ve

been operating in New Zealand

since 1937 and are specialists

in providing insurance for the

transport industry.

We’re the most experienced and

knowledgeable insurance provider

in your sector and continue to

build on our capability. Our risk

managers, assessors, underwriters

and claims people work together

– physically and as a team – so

we can meet your requirements

effectively and efficiently.

The key thing for us is to understand the issues that you have to deal with on a day-to-day basis which is why we support a number of your industry organisations – 12 at last count. This has been a long-term commitment, because we see ourselves as being part of your industry.

We’ve now bundled our insurance products and services based on company size. There are four sizes, each designed to be relevant and practical to different scales of operations.

However, the potential end results will be the same for each of you – fewer accidents, safer driver environment, lower costs, improved productivity and increased profits.

Your business is absolutely vital to the New Zealand economy and that’s something we want to contribute to by helping you to become a more successful company.

And the benefits to you

Lumley’s products go beyond insurance, to also include a range of preventative tools, which means the benefits will be experienced right across your business.

And yes there is more. We take a fair-minded approach to our pricing, so that premiums are based on company performance, not just an average of the industry. Our combined products represent a complete transport package, so you need only one insurance provider. And we will provide you with a high-quality customer experience, fast service delivery and total reassurance.

51+ vehicles

(20)

Extra large 51+ vehicles

Offer What does it mean? Benefits for you

Torque Data

»

An online fleet management system that enables you to monitor your vehicle fleet performance

»

This includes recording and maintaining vehicle and staff details and crash and incident frequency rates

»

Through better management of risk, you will reap the rewards through improved operational efficiency and an improved bottom line.

Because Torque Data:

»

Helps to minimise your risk as you will know more about your driver performance

»

Helps improve cost management by reducing repairs, costs and frequency

»

Provides you with a staff management facility

»

Reports any claims directly to Lumley – making the process much smoother for you

»

Information gathered enables Lumley to tailor a Fleet Risk Management programme specifically for your business

Crash Scene

Assistance

service

»

24/7 crash assistance service

»

For heavy haulage only

»

One call takes all the hassle away from you or your drivers, takes care of sending the right tow truck and arranging the clean up to initiating the assessment process

»

The right tow truck for the right vehicle at the right time

»

Help any time of the day or night

»

Road clean-up and vehicle salvage

»

It gets you back on the road faster

»

Provides support for the driver involved

0800 111 108

Subsidised

in-vehicle

camera

»

A unique safety awareness and management tool

»

Reduces collisions caused by unsafe driving behaviour

»

Reduces fuel expenses caused by aggressive driving

»

Reduces maintenance costs (tyres/brakes etc)

»

Provides access to unbiased evidence to determine fault and settle claims

»

Lower insurance costs due to reduced claims and direct bottom line savings to your business

Modelled

premium rating

»

We will rate risk based on individual performance

»

The bigger your business the more performance influences the premium rates you pay

»

Moving away from ‘book’ rates

»

Clearly shows value – ie performance improvement will reduce your risk

»

You have the opportunity to influence your premium outcomes

Discounted

Accident Risk

Management

profiling

»

Accident Risk Management (ARM) is a survey which provides insight into an individuals attitude towards:

»

Safety

»

Avoiding risk

»

Stress

»

Driving and quality

»

Helps to select better quality staff

»

Can help you to reduce your accident and incident rate keeping your trucks on the road

Opportunity

to join the

Benchmark Club

»

By invitation only

»

Join a group of selected clients who feed information into a central database

»

Share knowledge across top transport operators

»

The information identifies the best practice in the industry

»

Your business will have access to benchmark analysis and support database

»

Provides you with the opportunity to assess your performance against your peers

Fleet Risk

Manager

presentations

»

One of our expert Fleet Risk Managers will attend your driver meetings to provide helpful advice

»

Can help you to identify best practice standards for your business and define strategies for improvement

Subsidised

Torque

Fleet Risk

Management

Review

»

A full business review from one of our Torque Fleet Risk Management experts

»

Face to face training for you and your staff

»

This can help to reduce accidents and incidents

»

Can reduce costs and downtime

»

You will receive assistance in identifying management systems, policies and procedures

»

Assistance with ACC Work Safety Management Practices (WSMP) audit standards

(21)
(22)

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