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A Simple Idea: Multiple Carriers, One Point of Contact

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(2) A Simple Idea: “Multiple Carriers, One Point of Contact”. Private Network & MPLS Gurus. Experienced Install & Provisioning Support. Best Price Guarantee. 10 Years of Experience. Thousands of Installs. Industry Recognition. Hundreds of Networks Installed. Exclusive Promos and discounts. No Added Cost, Markup.

(3) Services Portfolio Internet Services. Data Services. Voice Services. Business DSL. Local/LD Private Lines. ISDN PRI. T1*. Ethernet Transport. VoIP. DS3*. Wireless Data Solutions. LD (Switched/Dedicated). OC-x*. MPLS (IP VPN). Integrated T1. *Fractional, Bonded, & Burstable. Retail Services Broadband Rollouts Retail VoIP Services. Hosting / Colocation Managed Hosting Colocation.

(4) Agenda: CONVERGANCE OVERVIEW NETWORK: MPLS intelligent, flexible, and secure wide area network solution with dynamic prioritization ACCESS: Ethernet reliable and scalable access method, increasing availability and a range of bandwidth options VOICE: SIP Trunking expanded VoIP capabilities for enterprises with interoffice and external call requirements Wrap-Up / Q&A.

(5) What Our Clients Are Telling Us Key Concerns • . Serious Budget Constraints. • . Increasing number of applications and devices Growing support requirements Assuring security, availability and scalability. • • . Goals • . Increase efficiency, Reducing TCO by leveraging VPN and IP. • . Doing more with less Productivity gains from collaboration Services over IP Enhanced communications through Video over IP. • • .

(6) Key Considerations for Convergence IT Landscape. Applications. Application Infrastructure. 4 Points of Convergence. Greater Productivity & Simplicity with Services Over IP Optimizing Application Infrastructure. Networking. Enabling Network with MPLS. Access. Converge Voice and Data on Your Access. Fabric. Enterprise Benefits Performance Enhancing operational efficiencies and productivity. Agility Increasing time-tomarket and workflow responsiveness. Control Strengthening visibility and real-time adaptability across the enterprise. Security Protecting against the unexpected.

(7) NETWORK MPLS: The Foundation.

(8) MPLS Networking The Foundation for Convergence. From. To Common, Global IP Network. Multiple, Separate Networks. HQ Corp sites. HQ. Remote Worker VPN VPN. Business Partners. FR/ATM. Voice. Private Line. Internet. Network Convergence. MPLS IP Infrastructure. VPN. Corp sites. VPN. Remote Worker. VPN. Managed Services. End-user.

(9) How MPLS Works MPLS Operates over IP enabled backbone Customer router passes IP packets to provider network Provider edge router applies labels to packets Packet path determined across core network Packets forwarded across network based on Label and Label Switch Path (LSP). Provider forwards packets to destination. Customer Site #1. Customer Site #2.

(10) Why Class of Service (CoS) Matters Wrangling Non-Uniform Network Traffic. VoIP. ERP. Low Latency Required. Low Bandwidth. Video. VPN. WWW. Latency Tolerant. Bursty Bandwidth.

(11) Class of Service Exemple of 4 CoS Packages Class I VOIP, Video. Class II SAP, ASP Applications. Class III Web Traffic. Class IV Email, FTP. Router Sets CoS. MPLS Enabled Network Traffic Flow. Provider Edge Router Reinforces CoS Traffic at Ingress. Provider Edge Router Acts on CoS Traffic at Egress.

(12) Automatic Disaster Recovery Network Traffic is automatically redirected to backup site 10.1.0.3. CE PE. PE. X. CE 10.1.0.4. WEIGHT = unreachable. PE. CE. DATACENTER. 10.1.0.1 PE WEIGHT = 2 Networks away. CE 10.1.0.5. CE BACKUP DATACENTER. 10.1.0.1.

(13) Key consideration when selecting an MPLS provider Coverage • Can your carrier serve all locations cost effectively? (Rural or Planned) • Your carriers future capacity and access plans (Ethernet) Network Capabilities • . Managed Routers, Network Based Firewall, Storage and VoIP. • . Remote Access and Dynamic IP (Local, Internet, MPLS options available for smaller sites). Contract Flexibility & Billing • . SLAs (Jitter, Packet Loss, Downtime, Downgrades). • . Scalability, Moves, Adds or Changes (Reduction and Expansion) Electronic Billing (TEM). • .

(14) ACCESS Ethernet: The Next Generation of Access.

(15) What is Ethernet?. • . Most widely used local area network technology. • . Simple, Flexible, and Affordable. • . Access method for Internet, MPLS, VPLS, Private Line.

(16) Market Drivers for Ethernet Services Service Provider Perspective. Customer Perspective. Network Convergence. Network Convergence. Flexible Service Offerings. LAN Virtualization. Multiple Access Options. Cost Effective, Plug & Play. 3x Better Economies of Scale Relative to TDM Solutions. Lower Cost WAN Hardware. Standardization. Fast Simple Upgrades Standardization.

(17) DS-3 Ethernet. $1,000. Monthly Cost. $10,000+. Filling a Key Gap in Access Landscape. T1. OC-48 OC-12 OC-3. “Sweet Spot” 3MB - 100MB. ATM ADSL/2+ POTS ISDN. Bandwidth Speed. 10GB+.

(18) Two Flavors of Access Ethernet Copper and Fiber 5. Ethernet over Copper (EoC). 15. Delivered over a 10/100 MB Port. 20 25 30. Copper. 10. 40 50 100. Ethernet over Copper. Fiber. 35. 150 200 300 400 500 1000. Ethernet over Fiber. Ethernet over Fiber Delivered over Gigbit Ethernet Port.

(19) Ethernet over Copper Access (EOC) Making High Capacity Bandwidth Affordable Challenge Only 10% of business customers are served by fiber today. Ethernet services are great, but dedicated fiber construction is costly. Solution Delivers mid-band speeds (5MB to 40MB) over twisted copper pairs. “Sweet Spot” for Ethernet is 10MB; Delivery with four copper pairs very cost effectively. Excellent for Private Network and Internet.

(20) Reliability, and Consistent Performance T-1 Internet Access • Reliable Dedicated bandwidth • But expensive, inflexible, and requires expensive hardware Cable Internet Access • Best Effort Bandwidth • Shared, Over-Subscribed Network • Slow Upload Speeds, Variable Performance. Ethernet Internet Access • Reliable Dedicated bandwidth • Cost effective • Easy to scale • Same Upload & Download Speed • Inexpensive Hardware • Carrier grade, consistent performance.

(21) Ethernet over Copper vs. Legacy T-1. 7.6x More Bandwidth, 25% Less Overhead.

(22) VOICE SIP Trunking: Unifying the Enterprise.

(23) Key Advantages of Sip. • Leveraging Carriers Services Lets You Focus On Your Core Business • Savings Potential in Service Consolidation • Flexible Service Options for Remote Workers.

(24) Value of Converged Services Bandwidth Management Class of Service feature provides customers an architecture that delivers improved & predictable network performance Timeline. 9:00 am. Voice – High Priority Queue. 5:00 pm. 2:00 am. T1 Circuit 1.544Mbits/Sec. Data – Low Priority Queue. Highlights • Voice is prioritized ahead of data • When voice is not in use, more bandwidth is made available for data. Pag.

(25) Centralized IP PBX & SIP (Before) Enterprises have traditionally used multiple local carrier to provide separate Primary Rate Interface (PRI) lines and/or IP connections to each location..

(26) Centralized IP PBX & SIP (After) Retain your existing network or migrate to MPLS provider network. Eliminate lines, equipment and gain business continuity options. Share capacity for sessions across enterprise.

(27) Enterprise SIP Savings Estimate Midsize Widget Builders Inc. 1,000 Users, 10 Locations 50% of Long Distance Calling is Intra-Office Estimated Savings Total Monthly Savings:. $7401. Total Annual Savings:. $88,815. Total Savings %:. 47%. Current Cost. Future Cost. Savings. Network Infrastructure. $1800. $720. $1,080. Telecom Usage. $4,000. $2,678. $1,321. Operating Expense. $10,000. $5,000. $5,000. Annualized Cost. $189,600. $100,785. $88,815. Estimation.

(28) Enterprise SIP Trunking Benefits Summary • • • • • . • • • . Cost Savings Reduces Total Cost of Ownership Leverages Existing Equipment Local and Long Distance Savings Shares Session Capacity Unlimited Site-to-Site Calling. Ease of Use Easily Manages All Services Eliminates hardware and software related to multiple lines Standardizes phone systems. • • • • • . Quality and Performance High-Capacity Connections Superior Quality and Reliability Combines Voice & Data Circuits Increase capacity w/ compression Robust Service Level Agreements. Flexibility • Expand Your WAN / Private Network • Built-In Continuity Options • Broad IP-PBX Compatibility • Leverage time-of-day calling • Al-a-cart Options.

(29) IP PBX Brands Commonly Certified for SIP.

(30) US & Global Coverage.

(31) Featured Carriers.

(32) Global Providers.

(33) Why engage Telco iQ?.

(34) Carrier Portfolio.

(35) What are Customers Saying? “Our twelve Cape Fear Farm Credit bank locations were using VPN connections for our Wide Area Network. Telco IQ delivered a solution from that met our needs and provided for future growth on a modern MPLS network. Their knowledge and expertise helped make the transition from a public VPN to a private MPLS network both quick and painless.” George For IS Manager, Cape Fear Farm Credit / 12 Location MPLS Implementation “Our Community bank’s locations used a frame relay WAN to connect our headquarters and nineteen branch locations in Maryland and Delaware. We came to Telco iQ knowing that we needed to simplify our network infrastructure, as well as prepare for adding additional applications like voice. Telco iQ delivered a solution from that exceeded our requirements. Their solution ended up being more competitive than even the quote I received directly from the same carrier,” said Ashley Gibbon, Director of IT, Shore Bancshares Ashley Gibbon, Director of IT, Shore Bancshares/ 19 Location MPLS Implementation “These guys know how to get things done! We moved from a frame relay network with that was supported by an Direct Sales Team to MPLS using Telco iQ. The difference in support is night and day. We have a dedicated account manager that assisted us through the implementation process and even helped us fix some previous billing errors from our previous solution. The network has been solid and the added support from Telco iQ has saved us tons of time and money” Ed Smith CIO, UTZ Snacks / 30 Location MPLS Implementation.

(36) Inventory & Telecom Expense Management Software • Reduce Billing errors by 12% - 20% • Inventory tracking for wireline and wireless services • Reporting - financial, inventory, and user activity • General ledger integration • Automated data importing and exporting • Dispute tracking and actions • Contract Management.

(37) Our Customers Include:.

(38) Next Steps Contact your assigned solutions specialist Free Need Analysis on your applications & network requirements Detailed Proposal including: - Bandwidth Recommendations - IP PBX Recommendations - Network Diagram - Detailed Pricing. Discuss network deployment, migration path & develop install schedule. Contact info Joel Sam Phone: 202-350-9968 Email: [email protected].

(39) Thank You.

(40)

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