JOB PROFILE (GREEN BOOK)

JOB PROFILE (GREEN BOOK)

Job Title: Resourcing and Development Support

Post Reference Permanent/

Temporary Fixed Term

Grade/Role: 3

Hours: 37

Reports to: Resourcing and Development Coordinator

Directorate/

department: Human Resources & Learning and Development

Location: Headquarters

Profile prepared by: Resourcing and Development Manager / HR Manager Approved by: Head of HR and Learning & Development

Profile Effective from: July 2017 Last reviewed:

Post holder name Signature

Main Purpose of the Job:

To provide an efficient and effective clerical service, affording support and

administration to the Resourcing and Development team and assist in other initiatives undertaken by both the HR and Learning and Development teams.

To support wholetime and on-call (retained) recruitment including attendance at careers events, redeployment and retention processes in accordance with the RBFRS’s policies and procedures, delivering effective recruitment, redeployment and retention services to internal and external customers.

To support operational promotion processes.

To support the administration of training and development processes.

This job description cannot be definitive. There will be times when other duties require the post holder to perform functions commensurate with the post.

Organisational Structure

Dimensions

Indirect impact on circa 600 employees across Berkshire Context

Responsible for liaison with Resourcing and Development team, Senior Driving Instructor, L&D, HR and other RBFRS Directorates and external agencies and organisations as required.

Main Duties and Responsibilities:

Provide effective administration and support assistance to the Resourcing and Development team, Learning and Development team, and Learning Support (Assessment Centre).

Populate and maintain Firewatch and other related training recording programmes in conjunction with Learning and Development, Learning Support (Assessment Centre) and Recruitment and Promotion processes according to the HR and L&D departmental policies and procedures.

Be responsible for the organisation of training courses according to the annual training and development plan, including making arrangements with suitable venues, course trainers etc.

Be responsible for the development and maintenance of comprehensive department filing and archives. Provide cover for other members of Resourcing and Development

Provide a department point of contact in support of contractors, visitors and liaison as required.

Be responsible for co-ordination and issue of joining instructions, training handouts, evaluation, course recording documents etc to ensure that training and development delivery is effectively monitored and maintained.

To act as a first point of contact for the service, providing general administrate functions as and when required.

Liaise with the HR, L&D and Business Support) to provide management information reports via the system as necessary.

Active involvement in the use and support of Service Learning Management Systems (LMS).

Undertake recruitment campaigns for new entrant Firefighters and internal promotional processes for operational staff as required.

Support of Learning Support (Assessment Centre) activities as required. Attend and participate in team meetings for the Service and take minutes. Act as maintenance administrator for Smart Assessor system.

Undertake financial administration using relevant finance system and check and refer invoices to finance section for payment.

Contribute to procurement and commissioning activities as directed by line management.

Develop and update internal processes, policies and procedures as necessary Provide IQA schedules three times per year or as necessary.

Deputise for the Resourcing and Development Coordinator as required.

Maintain adequate department stocks of stationery and consumables in conjunction with the HR Assistants / HR Apprentice.

Provide administration support to HR function if required due to operational need. General Responsibilities of Royal Berkshire Fire and Rescue Service Personnel: Uphold and promote the values of Royal Berkshire Fire and Rescue Service, complying with the required standards of conduct, integrity and behaviour.

Demonstrate commitment to helping the Service achieve its corporate commitments and vision.

Practise and promote the Service’s policies to support the health and safety of themselves, their colleagues, and anyone else who may be affected by their actions.

Practise and promote our policies relating to Safeguarding and promoting the welfare of children and vulnerable adults, and have an understanding of what Safeguarding means in relation to their role.

Promote and adhere to the Service’s policies on equality and fairness, and treat colleagues and members of the public with respect. Value the contributions of a diverse workforce, and respond to the different needs of individuals and groups within the organisation and in the community.

Comply with all finance and procurement policies, procedures and practices, demonstrating the highest level of integrity at all times.

Ensure familiarity with RBFRS Information Governance policies and practices and adhere to and promote these. Take responsibility for understanding the risks associated with any Information Assets used and the guidance and requirements set up for

managing these. Act in line with the principles of the Data Protection Act and other information security legislation.

Take responsibility for their own performance (including personal fitness) and participate positively in development activities. Contribute to the development of others.

Participate, if required, in any investigations or procedures relating to health & safety, disciplinary, or legal matters.

Act in an environmentally responsible manner by minimizing pollution and the wasteful use of energy and resources.

In order to secure the best possible service to the public or the welfare of their colleagues, all employees may from time to time be asked to undertake appropriate duties which fall outside their usual area of responsibility. Employees are expected to respond positively to such requests.

PERSON SPECIFICATION

Demonstrable written and verbal skills, i.e. invite letters, emails, liaising with employees and external contractors and visitors

Computer literate (word, excel, outlook, able to produce letters, send

I

I

Ability to work

unsupervised and in a team

Organisational skills – able to plan i.e. booking of training venues, organising training instructors

At experienced level / after training

I

AF / I

Knowledge On recruitment

Understanding of training & development environment

Understanding of basic recruitment and

promotion process General understanding of database work and the importance of accurate data

At experienced level / after training

AF / I

I Experience of Fire Service and/or similar public service

AF / I

Experience On recruitment

Previous administration experience

At experienced level / after training

Basic awareness of the range of activities carried out by RBFRS Experience of training & development

environment Experience of

undertaking recruitment and promotion process

Qualifications On recruitment

To Maths and English to GCSE level grade C or above or demonstrate equivalent qualifications DC CIPD Level 3 foundation certificate in Learning and Development Management or equivalent CIPD Level 3 foundation certificate in Learning and Development Management or equivalent or 2 years relevant experience Other requirements On recruitment

Ability to travel to other locations and external meetings.

Ability to work out of hours.

At experienced level / after training

AF / DC

I

AF application form I interview WT written test PT practical or physical test M medical declaration/examination