Cloud: The Way Forward. An Overview of JDA Services Amit Bagga VP Services Sales

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Cloud: The Way Forward

An Overview of JDA Services

Amit Bagga – VP Services Sales

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Cloud Definitions

Cloud computing is the use of computing resources

(

hardware

and software

)

that are delivered as a service over a network (typically

the Internet).

Cloud computing…a way to increase

capacity

or add capabilities on the fly without investing in new infrastructure, training new personnel, or licensing new software…encompasses any

subscription-based

or pay-per-use

service that, in real time over the Internet, extends IT's existing capabilities.

AWS…replace up-front capital infrastructure expenses with low variable costs that scale with your business…no

longer need to plan for and procure

servers and

other IT infrastructure

…instantly spin up hundreds or thousands of

servers

in minutes and

deliver results faster. With cloud computing…you’re not

managing hardware and

software

—that’s the responsibility

of an experienced vendor like salesforce.com.

SaaS

aka "on-demand software“… software and associated data are

centrally

hosted

on the cloud.

IaaS

providers of IaaS offer computers - physical or

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• JDA has revolutionized enterprise software and services

• Combines the

cloud capacity

characteristics of:

–

On-demand access, shared resources, and rapid deployment to the

development, implementation and support of the JDA application suite

• Pioneering approach provides our customers with

increased capability

that:

–

Reduces Risk

–

Improves Business Agility and

–

Achieves and Sustains ROI while

–

Protecting Our Customer’s Investment

What is JDA Cloud?

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• Eliminate knowledge loss in business and IT

• Stop complacency, especially with upgrades

• Increase internal IT capacity and skills

• Reduce staffing mismatching (business and IT)

• Expanding/contracting to accommodate spikes in business

• Absorbing change

• Get started quickly

• Shared risk model

• Predictable implementation results

Why JDA Cloud?

Ensure

Success and

Mitigate Risk

Business

Agility

Achievable and

Sustainable

ROI

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OPTIMIZE

• Rapid deployment through iLab

• Speed, agility and accelerated ROI

• System tuning and health checks, upgrades, capacity on demand • Availability, performance, security, problem and change management • Solution/business synchronization • Knowledge enhancement and continuous improvement PERFORM LAUNCH

EVOLVE

• Partner • Continuous Improvement • Plan Better • Respond Better • Drive Value

JDA Cloud Offerings

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(PODS) People, expertise and

experience to get the full value out of

your JDA software

You’re in control and we’re

accountable

ISO gold-standard: trust JDA Cloud

Services with your data and software

operations

Single point-of-contact to keep you

informed and meet your needs

Value-added capabilities to support

you at every phase of the business

lifecycle

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JDA Cloud Services

Integrated Services Teams

Cloud, Consulting, Support, Education

Experts: Supply Chain + Cloud

Focus by application, industry, technology

Shared-Risk Model

SLAs and Performance Guarantees

Service Delivery Managers

Communication, guidance, support

ISO 20000 and ISO 27001 Certified

Service management system and IS

management system

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Key Cloud Metrics

Manufacturing

Cloud

Retailer

Cloud

Transportation

Cloud

e-Commerce

Cloud



Over 1 M SKUs

optimized per

week



Nearly 3 M

forecasting

plans per year



Over 1 M

supply /

replenishment /

inventory plans

generated per

year



Replenishment &

Demand plans

generated for

over 2 M SKUs



Optimize

replenishment

for 100+

distribution

centers and

10,000+ stores



100+ analytics

reports per week



Over $3 B total

freight spend

managed / year



Nearly 2.5 M

total loads

processed / year



Over 5 M total

shipments

processed / year



1,000+ carriers

using EDI

interfaces

available



Over 1.8 M

global

consumers

connecting to

JDA Cloud

Services

e-Commerce

solution



JDA delivers

over 12,000 store

pages/website

pages



Over 3 M pricing

possibilities

Cloud Services

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Technology

JDA Cloud

• Americas (Dallas, Kansas City, Atlanta),

EMEA (UK), APAC (Australia)

• High availability and various DR Options

• More than 99.99% uptime

(719.9 hours vs. 720 hours/30days)

• Over 2,600 systems managed

• 1.9 PB SAN supporting all customer

environments

• Over 1,800 application instances

supported

• Storage (SAN) – EMC, HP 3PAR

• Hardware Platforms Supported: x86,

AS400 & Sun, IBM AIX

• Over 6,000 jobs executed per month

Dallas, TX

Kansas City, KS

Atlanta, GA

Sydney, Australia

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With JDA Cloud Services

You Can…

Customer

Inject speed and accountability into

the implementation process

Take full advantage of your

software’s capabilities.

Derive consistent, ongoing value

from your SCM solution.

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Business Challenges

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Asian Business Challenges

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Local Datacenter

• JDA Cloud can be delivered via APAC

Datacenter

• At your Datacenter (@Customer)

Local Support

• Local Service Delivery Manager

• APAC teams front-end, engaging with

your IT and business users

Local Expertise

• JDA Strategic Consulting

• JDA Implementation

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Enabling your journey to

JDA Cloud

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JDA Education Services

JDA Consulting &

Implementation Services

200+

cloud customers

Global

deployment. Proven.

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The Value of Consulting

Strategic Vision End-to-End Design Strategic Assessment Readiness Assessment

Change Leadership

About JDA Consulting Services

JDA

Customers

_JDA

Customers

Impact Assessment Performance Services Health Check Business Diagnostic Integration Consulting Upgrade Planning Design Services Hardware & Infrastructure Sizing Technical Architecture Optimization Services Upgrades Solution Implementation Integration Consulting

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The Value of Education

About JDA Education Services

Product/Process Training

Certification

Customizable Training

Courseware

User Adoption Services

Assessments

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Why JDA Services

About JDA Services

JDA

Services

Tenured experts located globally Established best practices across industries Supply chain experience to enable quick ROI Cloud offerings to ensure ongoing value Industry best practices to support and maintain your critical systems Diverse education offerings to increase user adoption Optimized performance of JDA solutions